a motherboard around 15 k gives 3 years of warranty but a mobile phone around 50 k only 1 years of warranty some one like tech wiser should raise about this issue of increase of warranty period
@@pratikrai6407 a motherboard around 15 k gives 3 years of warranty but a mobile phone around 50 k only 1 years of warranty some one like tech wiser should raise about this issue of increase of warranty period
Thank you so much for bringing light on this issue. I have a Samsung galaxy S20 plus. Before even 6 months after buying, the screen suddenly switched off while I had the phone in my hands after a software update and there was a green line on it. Even when I went to my local Samsung Service Centre they denied my claim that it didn't get physically damaged and put the blame on me that I was the one who had damaged it and they did not fix it even when I still had the warranty. After a couple weeks another line had appeared. I went on Samsung's website and under the S20 plus topic there was nothing but complaints about the exact issue I have. Samsung had not responded to any of them and acted like they didn't exist. I went on youtube that same day to search up if any youtubers were talking about it but alas there was only one person and he said that youtube had shadow banned his channel because he informs people of these type of issues that tech companies just slip under the rug. Again thank you for making a video about this.
Recently, a RUclipsr by the name of @a2dchannel uploaded a video in which he mentioned that 'most phones experience heating issues during software updates,' and as a result, our displays may exhibit green lines. In the video, he shows the connection between the display and the motherboard, resembling ribbon-like lines. In some cases, these cables are soldered to the motherboard, and excessive heat can lead to the detachment of the soldered wires, potentially causing the green line issue.
Actually the reason for this issue has been found. Yes it is an hardware issue, not software and it has do with the display connector ribbon cable. Apparently these ribbons are soldered to the display using some adhesive which when heated causes the contacts to fail, thus lines occur on the display. The reason it happens after a software update in most cases is because during a software update a phone is pushed to its limit in installing the update and this produces a lot of heat. Also it is more likely that the users charge their phones during the update which in turn produces more heat! All these heat results in the adhesive to loosen and eventually these lines occur. For reference: A Tamil RUclips channel called "A2D" has broken down this issue more elaborately.
@@Paralianpoet there is a solution that only works 50 percent of the time... You need to remove the display and slightly apply heat over the display connector ribbon with a heat gun where the line exists... It might fix the issue or make it worse! The only other solution is to get your display changed free of cost at the authorised service center!
To avoid green line issue, just don't buy any smartphone with oled or amoled display. This issue is not related to smartphone brand or software updates, most of the time this happens after update on oled or amoled screen phones due to excessive heat. You may not realise but your phone gets way more hotter during update than average usage. This is still just a speculation, but this happens only in oled and amoled displays.
Today I got this green line on Samsung galaxy M52 which is now 3 years old, The phone was on charging And when I disconnected it for use I saw green line, and phone was hot. There is no software update I did.
Thank you very much Pratik for upbringing this issue to the bigger level, many so called tech RUclipsrs aren't even considering to talk about these issues that are customers facing nowadays
lol what? geekly ranjit was at forefront on calling out companies for this issues around 2 years back when it was started along with motherboard replacement scam by Xiaomi, Scamsung etc where was your para-social youtubers then? Indian youtuber tech community is as unethical and sheet as indian journalism is... filled with nothing but clickbaits and embarrassment while sinking in paid reviews money.
A software update might change the power throughout to the displays. The software regulates the voltage and any small change may cause such green lines popping up.
Recently faced this issue with my Samsung S23 which is just 6 months old. The service center refuses to replace the screen under warranty inspite of having zero scratches and absolute perfect condition. The customer care even went to the extent of telling me that they wouldn't be responsible if the screen breaks during product examination and that breakage also would not be their fault - I will have to pay for it. Have been following up with customer care guys since a week without any progress :/ Thanks for making a video on this!
Samsung is very disgusting in this case, the know it's their issue but their service center will first claim it is due to usage or water damage, worse they will bend the phone's back to make it void of warranty if you left the phone to them without recording the whole process. If the service staff ask you to left your phone better record the process and took image of the phone from all side to protect yourself.
@@CODgaming95no, it's not. I got a green line on my OnePlus a few months ago, they made me send the device to Poland, telling me they'll replace it for free, and then sent it back to me without fixing it even if I paid, telling me there's a screen shortage for my device However, they still sell screen replacements for my device on their official website.
I recently encountered a similar problem with my Realme X7 Max. When I posted about the issue on Twitter and tagged Realme customer support, they refused to acknowledge that the green line problem was their responsibility. This was really frustrating, and over time, I noticed that my screen pixels began to deteriorate. Realme is also unwilling to provide a free repair for my phone. It's frustrating to think about paying for the repair when the issue isn't my fault. Now, my phone is essentially unusable and has become nothing more than a paperweight. This is pathetic.
Bro I have the same issue reamle x7 pro i changed the display for 8k and after 3 months the green line came back .. now I changed the bought a new phone iq Neo 6 and using it
@@itmeanoop at least company should repair it for free of cost!! Will never buy a Realme phone again. At least OnePlus and other brands accepting the fact that the problem that customers facing came from there side and repairing free of cost. What a shame on Realme!!
As geekyranjit mentioned in one of his Q&A this is mp a Quality control issue of oled panels during covid times due to many reasons as every industry was affected at that time, which is plausible. Hope that as the situation is normal now it won't happen in newer phone models, in the coming years.
@hellsingXXX untrue, the older iPhones and the Pro iPhones are not made in India, yet go through the same issues. Also most of the displays are made in Korea or China anyway so in the end the place where it gets assembled usually doesn't matter.
I have one plus 5T that has same problem, which I have ignored the issue as I have replaced the damaged screen from local shop. Now I know it's a common problem
I personally feel this is a sinister plot. Android brands are doing this to force its customers upgrade to newer phones. Apple also made a similar manoeuvre by messing with the battery life; this marketing ploy resulted in a lawsuit and Apple ended up paying its clients. Android phone users experiencing such issues after software updates should sue the companies.
But Why All of them do it at the same time? too do they joined together on this case? lol , i think this probably due to manufactor cuz most of these brand buy display from samsung.
Rarely established youtube channels speak about this issue. This might be one of the best videos on this issue.. Great!! Bravo.. Proud to be a TechWiser Fan! ❤️
For people like us who resort to importing phone, this is a sort of huge issue. of course we have no service center in our country, we have to ship the device to China for repair. I'm kinda scared of issue rn but yea hopefully this can be resolved.
@@oksowhatkyunki saste me mill jata h.. jaise Sony k phones 15- 20k me mill jaate h.. some tech enthusiast love to experiment with the phone. Koi² device India me launch nhi hue unko import kr k bande use krte h.
Factory stock software is stable and tested inside labs, you might not want to update the phone out of the box and wait some time for the issue to resolve. Bet with newer updates will counter this problem sooner.
I don't want to and can't spend 800-1000 dollars each year changing phones. I couldn’t even use samsung s21 for two years and it already has 8 lines on it, without any physical damage. This is very frustrating. I'd rather not use phones at all at this point
the reason for these green light issue is because of the overheating during software update or leaving the phone under the sun for a while which melts down the connecting seal in display. you can learn more this from a channel known as A2D. in one of his recent videos he talks about the indepth reason behind it
If that's the case a phone heats quite a lot during gaming. Why doesn't continuous gaming change that?? If software update is the core reason, it should probably happen with most phones going through the update process right?
@@pratikrai6407 yeah dude but in the case of continuous gaming you may not see the effect then and there maybe after a while also it can happen right? it could have melted the seal but not full so while using it regularly causing minor heating at that time you might see it
More then software updates, phone heats when playing games and using cameras, so it should happen mostly when playing or clicking pictures. And if like he is saying adhesive is the problem, even IPS panels should also have the same issue, but they dont have.
@@heavenlyxtacyit happens primarily to people who play games or just use their phones on a hotter temperature areas. Most people take their phones out to places and use them outside their homes and expose to tons of heat and sunlight. Do this constantly and you can expect all sorts of problems including screen line issue.
@@awesomestuff2496 nope it happened to a friend of mine who never play games nor even click photos, just watch youtube and other basics like call and msg.
Brands do not want to take responsibility. I have a Samsung s 20 plus and I got a green line after a software update. after visiting the service centre the person told me that they could not repair my device for free because it had scratches. I do not know how the brand expects the device to be brand new without any scratches after 2 to 3 years of usage. I always keep my device in a case and have tempered glass installed. I have just started to make a video whenever a software update comes. I had to pay close to 18K to get it repaired. PR and originality are two very different things.
Bro, you could've got it done for free. Should have first complained to Samsung customer care... Then go to service center and say 'Customer care guys said this will be done for free'. Ho jata fix free main.
My Samsung S20+ screen started flickering and became green/white. They denied the replacement saying it has water damage which was obviously not the case. Finally I got flex bonding done from a repair shop in Delhi and the issue got solved. I had emailed TW long back to make a video on this issue.
Yes all brands are making us fool. They are not providing charges. Intention behind is that Indian buyers should buy new phone every year for one or other reason. Because India is huge market for mobiles. Indian should not change mobile at least for 3-4 years. We should not buy mobile without charger. Take any brand cost is high compare to Mobile sold in other countries.
Thankyou for bringing the major issue public. We have to strongly report to these brands.... It's horrifying. People save every penny to get their dream phone and boom it end up issues like this for no reason is a sad and worst thing one could experience.
@ TechWiser I bought a One Plus 9Pro (Re-newed) on Amazon in September 2022. Kept it safe in a Spigen case - no major drops. Few weeks ago one green line suddenly appeared ,a few days later one more. Now I wonder how long more before it becomes unusable. Sadly no official service providers here .
I believe this has more to do with brands using OLED panels for the screens and somehow updates seems to screw up the architecture and power management as explained by you.
I had the same issue last year with my S20+. Samsung replaced the screen and battery for free, but the catch is the phone should have no physical damage which luckily my phone didn't have. But I also heard they were giving the free replacement until Dec '22. I haven't faced any issues after the replacement though.
Hi, I am facing the same issue with my S20 Plus, could you please tell me how old your phone was when this issue occured? And at which service center did you get your screen replaced?
@@singhajayofficial hey my phone was around 1-1.5 years old when the issue happened. I got it serviced in bangalore, Yelahanka to be precise. I just went to the service center and showed them the issue and they understood. Just be sure you don't have any physical/water damage as they deny the free replacement if they find any
Thanks @@MultiAbhi27 . I talked to the service center they told me that your phone is 3 years and 2 months old. Free replacement is not applicable on this 😥
Saw this video when searching for why my Oneplus 9 pro had a green screen. Really disappointed as I imagined Oneplus is a trusted brand. I really hope Oneplus extends their free repairs to other countries as well
I have seen this issue in OLED and I had this issue with my S22+. Thankfully I did get a free repair from Samsung. MY personal guess will be something related to the architecture of the OLED screen as this being a software issue is not something which seems probable.
I'm planning to buy s23+ but can share your experience how you got free repair one thing I understood if phone is in good condition then it's not your fault
@@aniketsharma3000you just have to visit a service centre and they'll take care of it free of cost. They might tell you to send a mail to Samsung support and you'll get a free repair.
Thanks for again bringing the light to this issue. I had the same issue with my Galaxy S20 Ultra which was purchased outside India and hence did not get any help from Samsung Customer Service in India. The issue literally started while the phone was rebooting from the Software update. This is both related to hardware and Software as some software update can make small changes to the power delivery and optimization to the displays. Now, why that is not happening to all phones receiving the software update, no two physical phones are made exactly identical and there will always be minor differences in terms of Silicon used, Display panel used and even the circuit used, due to nature of Solid State Electronics. For example, when you see Laptop reviews, you will see that exact same laptop with exact same display sometimes have smaller deviation in maximum brightness, color gamut coverage etc. So, those software updates affect some models more than others.
Thank you for pointing this out. Please, also talk about how the Samsung phones are having white/green/pink line issues. Also talk about how they refuse to provide free screen replacement (even for the FE line up and obviously for A,M,F series) and pin it on the users even when they are so many cases popping up.
Around 1.5 years ago, my sister and I both purchased the Realme GT Master Edition smartphones. I consider myself a tech enthusiast, always eager to explore the latest updates and features, while my sister, on the other hand, is more of a casual user. I advised her not to update the software on her phone, but I, being the tech-savvy one, couldn't resist updating mine whenever a new software version arrived. We both own 5G-capable phones, yet my sister has remained loyal to the factory version, never updating it. Interestingly, she received the latest software update on the very day we bought the phones, but she never bothered with it. She didn't even receive the 5G update that I got. She's perfectly okay with 4G. Surprisingly, her phone performs exceptionally well. It's at least 100 times ( 😉) faster and smoother than mine. She never encounters any lag or performance issues. Still her one is like the very first day we bought the mobile,
I think it's all pre planned they do it intentionally so that you go for their new model. I had purchased Realme XT back in 2019 but after updating it got worse it lags, camera quality got worse and several other issues😂
A software update can't alter the voltage passing throught the LEDs. These are just rumours spreading. The real issues are with the display hardware, like when the display heats up more (even during software update), there is a chance of this happening if its a faulty display.
Thanks a lot for your help and support on this issues...you are the voice of people like us who cannot convey message to all brands but still suffer from them.❤❤❤❤
@@1234567rek you didn’t get the sarcasm. I said instead of those green lines like one plus, the whole display goes green…implying the green screen issue that users faced on their new 13s and 14s. Apple denied taking the accountability of the issue irrespective of the outrage among the people.
Hi pratik, thank you so much for making this video. I have this small request as well. Samsung and most of their phones has this issue of back glass/plastic panel popping off due to poor adhesive after probably an year of usage. Even IP rated flagships like the fold 3, the s21 ultra,the s22 ultra,note 20 ultra ,you name it, everything has this issue at one point or another. I have so many friends who have temporarily lost their data due to slight rains, just because nobody checks their back panels everytime they go out. The slightest amount of liquid is enough to kill even a flagship device after one year of usage. Samsung doesn't care about this issue. I hope you'll make a video on this and understand the severity of this issue. Replacing a screen,that is just a one part change. This kills the entire phone. Keep making awesome content!!❤❤
@@sethupathy5447 in my perspective, one should by phones based on their usage if you will change phones after 1yr or 2yrs you can choose trending phone models and if you decided to keep longer choose most of features in known brands
Finally somebody explaining what's really going on. I have a pixel 6 pro. I have it for a few years and the lines are popping up, I feel like it's done so people can go and buy more phones smh. Cause after a certain time they're not gonna support the phones
Samsung display sucks. Last 2022, my cousin bought s21 FE, it's only 3 weeks old and not used daily then suddenly a bunch of green and pink lines appeared out of nowhere.
@@ylleknai9830 all smartphone display comes from Samsung maybe 90% of them even apple and chinese brands use it. They designed and manufactured them.
Good thing I came across your vid. My Huawei has the same problem. Been using it for years. So I bought a new fon instead of getting the old faithful repaired. I'll be extra careful with the new one. P/s Appreciate you presentation skills. It keeps the viewers tuned in 🙏
with the oled screen, i think your phone will have a green line soon. my mother is using my old s8 and no prob at all. about me, my old s20 plus. got a green line. my s22 ultra will have a big white box on the top right corner whenever i switch to 120 hz display 😂 im thinking about get an iphone because they have less prob with the screen
I'd visited OnePlus service centre here in Galleria Mall Bengaluru and all they said was the display is out of stock and it may take 6 or more months for the stock to come... same as shown in this video ... All that is shown in this video is absolutely true and I experienced this just three days ago. Hope companies address this issue asap .
Thanks for sharing your experience with the OnePlus service center in Bengaluru. Waiting for 6 months or more for display stock is frustrating, and the green line problem seems to be affecting many users. Let's hope companies take note of these issues and provide timely solutions. Thanks for adding your voice to the discussion, and I hope your issue gets resolved soon!
Hey! So while offering the voucher, do you need to give your phone to them right away or they give you a few days to backup etc or are they generous enough to not take the phone back and give you the voucher?
I faced the same issue with moto Edge 30 as well after android 13 update, But my phone was under warranty & free from any physical damage. So they replace it with free of cost.
OP12 has no reported green line issue in its official forum. I am sure You have posted this serious issue in One Plus portal. Can you please share that link?
My Vivo X70 Pro was also having the same issue after 1 year 8 Months. I didn't get any software update and the issue was very random. I visited the Vivo Service center, they replaced the screen free of cost and the screen is now fine.
i had a 3 year old oneplus 8t which got a green line. i went to oneplus service centre and got a 27000 rupee oneplus coupon in exchange of my PHONE. prathik, as you said there is no catch in my case atleast. even without damage my old phone was worth 13,500 INR only. now i got 27000 rupee voucher which is almost double. i have paid just 13000 rupees extra to get a new OnePlus 11R. oneplus is the only brand which is properly addressing this greenline issue. on the other hand one of my friends is owning a samsung s20 FE which got green line and as her phone is out of warranty , she is not getting any free repair or a voucher.
Good thing u waited...the 27k voucher was an amazing move by OnePlus and the 11r is a great choice, I'm thinking of doing the same, my 8t has the same issue
I submitted my phone on 14th aug and have not got anything. I am in waiting. How much time they took for delivering your voucher? Did they send it via mail?
I had the same issue with my Moto G82. Fortunately it was still in the warranty period hence could be replaced. When I went to the official service center they checked extensively for any defects and was only accepted after that. When i interacted with them they said they had at least 10 phones with the similar issue.
You can observe the green lines frequency gets increased when you press your screen. I had the same issue with my iQoo7 and got the screen replaced under warranty. As per the service center if any additional pressure is put on the display can cause this issue. It may happen even if you put some armour guards.
@MohdMoinuddin121 if u press your phone from charging port side to from camera side the lines go away if you want a permanent fix u have to replace screen for 6k
@@sahilsharma1506 What is causing this green line issue? Are brands deliberately making it to make people replace the display at cost? Is it a new business they are doing? Heard it's happening in iPhone as well like forming green tint on the whole display.
In my country, if you do trade in with samsung, they'll overlook the green lines on your phone. Basically they'll treat it like the line never existed, and if your phone is in mint condition (minus the lines), they'll just offer you the maximum number regardless. But anyhow, interesting that they cite "software update" as a reason. My guess is probably heat. Software updates can run for a long time and the update itself is a CPU intensive task that heats up the phone. Since a phone typically eject heat from the screen, excessive heat can be an issue, especially if you use a flip cover case or put your phone on places that it can't let the heat out. Temps would rise uncontrollably and could damage the screen since OLED panels are very sensitive to heat. Not sure if the heat can damage cables at that temperature though.
Watched the full video. However, you didn't see one possible point, the manufacturing fault, where the product was made. To my concern, before the AMOLED displays were put to phone, they were well tested. After that, brands took it and put it in their phone. But, there could be a possible manufacturing fault.
Last week, had a friend's iPhone display go all black. (13 Pro/ US unit, using it here in India). She was still able to hear her phone ring but the display was all black. She didnt even update the iOS recently. 32k for the new display. I was so excited for the 15 launch this year but all this makes me wary. Not buying the 15 until atleast another 4-6 months.
for me the entire screen got a green tint after a software update and the service centre demanded 16k for replacement. There were no physical damages done to the phone either.
There is a rumor that these issues are only happening to Indian units.. There are cases in the oneplus community where people havent updated their phones to the newer versions but still they had green line issue.
a motherboard around 15 k gives 3 years of warranty but a mobile phone around 50 k only 1 years of warranty some one like tech wiser should raise about this issue of increase of warranty period
@@Ghost.W.A Yeah I bought a Oneplus 9 Pro as well but never had any green line ever. But guess what.....my motherboard itself got fried. Had to sell a 65k phone for 1200.
Dear Pratik Ji, Hi, Software CAN cripple the display.... or any other hardware part for that matter. While installing Linux/Unix (the kernel on which Android was initially based), it was always a precaution clearly passed down that ONLY install if you know your device specifics. The software, in case of these kernels, controls the entire flow of current / voltage to the hardware, so a minor fault in the kernel code, may actually end up sending wrong current/voltage and will end up blowing the display.... or other hardware. PS: I have seen a friend's CRT monitor blow up (stopped working permanently) while installing Linux... So trust me... it can happen.
Not everyone is flashing ROMs on their phones. Even 3 or 4 month old phones are having this issue with normal usage. This is the manufacturer's fault. Stop giving clean chit to these billion dollar companies whose only motive is to make profits by hook or by crook.
My Galaxy m52 bought 2022 January started showing a green line one week back. Sent an email to the company regarding this. Not even an acknowledgement e-mail was sent back. I had a Samsung as my first smartphone during the touch wiz era. I never purchased another Samsung ever for anyone in my family until last year. Samsung is like Logan paul. Changes the look but underneath the same shit.
Let me clarify the problem and how to avoid purchasing a phone that may develop this issue in the future. Don’t worry, it’s simple: just check if the display is AMOLED, Super AMOLED, or OLED. If the phone you are considering buying has a Super AMOLED or AMOLED panel, it’s better to avoid it. This is because Samsung, who manufactures all kinds of AMOLED displays, has problems with display quality, causing many smartphones with AMOLED screens to develop green lines. So, if the phone you’re looking at has an OLED panel from any another brand like LG, BOE, Visionox, TCL etc., go for it without any doubt!!! just make sure to check which brand’s OLED display panel the phone maker and are using. I hope this helps, and I’m sorry for those who already have this issue. Please be careful when buying your next smartphone.
@@Kiryu-gf1jt Bro Even iPhones that used Samsung AMOLED display have faced, and continue to face, display problems due to the poor quality of Samsungs displays. However, most of the new iPhones now primarily use panels made by LG or BOE. The iPhone 14 series, which used LGmade panels, had some issues, but these were software related and were resolved by Apple through a software update. We are seeing fewer issues with iPhones because iOS is different compare to android and Apple invests a lot in research and development for their smartphones. They even calibrate the display according to their own standards. Else, you can personally investigate whether other phones with OLED panels from different brands have had same issues or not. This will provide you a clearer picture.
@@AchmadBadra No bro, this problem is only in some amoleds manufactured by Samsung, other OLEDs of different brands will have the problem of burn in issues, not any Major problems.
Wow! I just took pictures to list my OnePlus Open on Marketplace. The screen was fine. Literally a few minutes after I posted it for sale, now I see the green line on it. I’m glad it’s still under warranty.
@@i_am_murshi yeah, the newer phones or 2 to 3 years phone are so much weel optimized and well loaded that they can last for 5-6 years if you take proper care of your phone, nowadays I don't feel like upgrading to a new smartphone
In my moto edge 30 suddenly there was green line without any physical damage or software update ( last sequrity update was around 2 months ago, before they use to give it approximately every month). I took it to the service centre and it took 2 weeks as parts were not available but it was free. After that when I was trying to setup my phone it turned off permanently , again I had to go to the service centre. I don't know how much time it will take this time .
I'm really happy somebody is saying something about this when it happened to me I was literally using my phone when it happened in my hand and I searched and searched and searched but nothing. Thank you
@@rasaqbiodun8936 it's been 1 month till my 8t got a green line. I immediately lowered the refresh rate to 60 hz and stopped using full screen gesture cause the green line came when I used to use that(I know it's from software update but the thing is I used these 2 settings for 3 days and on third day the line came). From 1 months it is just 1 only.
This has happened with 2 of my Samsung Galaxy S20 Plus smartphones. It's ridiculous that it happens for the phone after Software update & brands deny repairs being it out of warranty. We need better & strict rules for such issues in place.
a motherboard around 15 k gives 3 years of warranty but a mobile phone around 50 k only 1 years of warranty some one like tech wiser should raise about this issue of increase of warranty period
I have gone through many blogs, videos regarding green line issue in One Plus and other phones. What I can understand is, these green lines come after two incidents, 1. After software 2. After Physical Damage. If the phone drops from your hand, then it is beyond your control but you always have the control not to update your phone.
Same issue is with my four years old S9 Plus 64 gb happening right now. Security updates had already been stopped in 2021 but this issue started appearing a month ago. End point is this doesn't seem to be related to updates but a hardware problem.
Oneplus user right here. experience in using oneplus 6 before and currently using oneplus 8 Pro. Starting from just 1 line and now, it has already become 7 lines. I totally lost my trust in this brand. Sorry oneplus 💔
I guess, I only guess, the hardware of each phone could be different by a little margin. And if that is the case a 1 software update I guess can cause some error in some resisters and transistor etc in your phone. These components are definitely a hardware thing but to let them work a software is important which probably controls the hardware with the main chip or microprocessor inside your phone And that means if the software has a bug which can glitch a component, the component will overflow the current to the display segment and can kill the pixels permanently. Correct me if I'm wrong
Thanks for bringing up this issue. My iPhone 13 Pro recently got updated and after some time, the screen got fully green without any reason (just like the one shown in the video). I visited the service center and they blamed me that i must have physically damaged the device by either pressing against it or droppping it which I know for a fact that I didn't. They then told me that I have to now replace the entire display which costs around 30k. I think I'm done with Apple now and would buy thirteen 10k Oppo/Vivo/Redmi phones instead of one 130k iPhone.
Higher refresh rate could be a reason, I tried to overclock my old phone's refresh rate (+6hz) And after some time it showed exact lines, I guess companies are using displays which are not perfectly capable of pushing it to higher refresh rates
Esa kuch nhi he.. humne b pubg more thn 40fps m khela he..jab ki hamare m wo support b nhi krta tha..🥲 And mera device to full heat hots he.. playing pubg while charging the phone
@@DesiCreation94 I am talking about screen refresh rate , not pubg supported graphics , Ps: majority of the phones of 90hz panel Or more got got green lines , 60hz phones are rare Ps2: cost cutting in oled panels
I thouGht they Always complain about only criticizing samsung only this video solved all the problems thank you for the update first time ive seen someone explaining about the green line issue
2:53 but then won't the consumer have to use a display with lines on it? Stopping repairs is a dumb idea by OnePlus but then again they started using ColorOS sooo....
@@dvornikovalexei i strongly disagree after using. It's very bad for privacy because it's Oppo's Chinese ROM, it looks ugly and it ain't smooth on my OnePlus phone at all even after a factory reset
@@Vedant9710 "Chinese ROM". Acting like US aren't the biggest warmongers on this Earth and their OS don't track your data. Some of you clowns are hilarious
@@dvornikovalexei first of all i'd like to clarify I'm not from the US. Second of all yes all ROMs do but Chinese ROMs collect data way more. If you don't know about it I don't think you should insult others. Also these Chinese ROMs like MIUI and ColorOS come bundled with Ads and other bloatware which btw these bloatware apps also collect more data, which a lot of companies providing near to stock Android don't have bloatware hence comparatively less data is collected
Bought iqoo 7 legend on release for 35k , battery health 80% and trust me i fully discharge and charge for 2-3 times a day (Codm fanatic) 10/10 recommend
The green line just suddenly appears on my S21+. I was playing mobile game, then the second i look away from the screen to lie down, it just popped up. I was baffled at the sight. Like how and why did that happens? I rarely dropped the phone, i took special care to protect the phone form any physical abuse and the device certainly do not make contact with water. But then i remembers i had my latest software updates 2 weeks ago. Not trying to be a conspiracy theorist, but are they pushing out updates that intentionally screws our phones so we would upgrade our devices more frequently? You are spot on about older phones never having this issue. I used to own an S7 edge from 2016-2021. Never had a problem until the motherboard burns out. 5 years of use was worth the price i paid for. I can't say the same for my S21+
I am facing the same problem with my Samsung M52 phone. The first greenline appeared randomly when I was watching a video. When I visited the Samsung service center, the executive over there said that my phone's warranty period has expired (16 months old) and that the issue is due to physical damage. I tried to convince the executive that the phone did not face any physical damage at least in the last 2 - 3 months (before that there was a minor fall) and there is no visible damage to the screen (not even a scratch). However, Samsung is not offering free replacement of the screen or any other solution. The funny thing is that now there are 3 lines on my phone. The green line gradually becomes white and thicker. It's like every month one new green line is appearing. Thanks for letting me know that the issue is being faced by almost all the brands and also about One Plus offering lifetime warranty. I was considering purchasing Motorola edge 40. However, now I think I should go with some OnePlus model.
After buying oneplus phone you actually never settle as you have to keep going service centre for the green line issues 😂
Here is the beginning of Oneplus Downfall. 😂😂
OP comment buddy😂😂😂😂
Nice one 😂😂😂
a motherboard around 15 k gives 3 years of warranty but a mobile phone around 50 k only 1 years of warranty
some one like tech wiser should raise about this issue of increase of warranty period
It didn't happen with my OnePlus Nord ce 3 lite
Don't forget u people are the voice of common people.. thankyou for being there
Thank u for watching 🙏🏻
@@pratikrai6407 a motherboard around 15 k gives 3 years of warranty but a mobile phone around 50 k only 1 years of warranty
some one like tech wiser should raise about this issue of increase of warranty period
They don't care bro 😂 amoled is trash
Watching this with a green screen 😂
Ha ha
😂😂😂 nice
With agreen and a pink
No
Me too!
This is scary . We spend so much money in these phones and you never know when they will become damaged
Thank you so much for bringing light on this issue. I have a Samsung galaxy S20 plus. Before even 6 months after buying, the screen suddenly switched off while I had the phone in my hands after a software update and there was a green line on it. Even when I went to my local Samsung Service Centre they denied my claim that it didn't get physically damaged and put the blame on me that I was the one who had damaged it and they did not fix it even when I still had the warranty. After a couple weeks another line had appeared. I went on Samsung's website and under the S20 plus topic there was nothing but complaints about the exact issue I have. Samsung had not responded to any of them and acted like they didn't exist. I went on youtube that same day to search up if any youtubers were talking about it but alas there was only one person and he said that youtube had shadow banned his channel because he informs people of these type of issues that tech companies just slip under the rug. Again thank you for making a video about this.
Bro I am al1so using this phone it also has a green line
Mine too😕😢
Me too
But my display got replaced once for free and its 3 years old too
@@prithvirajsingha6767After replacement, the green line never appeared again?
this is the best info I've gotten on this green line syndrome, thanks man, looks like I've to get a pixel
even pixel is no excemption
contact me and ill show you my issue on my new pixel 8 128 gb😢😢😢
@@edsonlogronio8515what happened man
Recently, a RUclipsr by the name of @a2dchannel uploaded a video in which he mentioned that 'most phones experience heating issues during software updates,' and as a result, our displays may exhibit green lines. In the video, he shows the connection between the display and the motherboard, resembling ribbon-like lines. In some cases, these cables are soldered to the motherboard, and excessive heat can lead to the detachment of the soldered wires, potentially causing the green line issue.
same was said for motherboard issues with poco and xiaomi phones.
Just about to comment this one! Guess I'm a bit too late 😅
Soldier found😂
If software updates can put out enough heating to cause green line then what about intense gaming sessions?
So put your phone in fridge while updating
Actually the reason for this issue has been found. Yes it is an hardware issue, not software and it has do with the display connector ribbon cable. Apparently these ribbons are soldered to the display using some adhesive which when heated causes the contacts to fail, thus lines occur on the display.
The reason it happens after a software update in most cases is because during a software update a phone is pushed to its limit in installing the update and this produces a lot of heat. Also it is more likely that the users charge their phones during the update which in turn produces more heat! All these heat results in the adhesive to loosen and eventually these lines occur.
For reference: A Tamil RUclips channel called "A2D" has broken down this issue more elaborately.
Bro one doubt, this problem can occur on #LCD display mobile?
@@kreysanths3580 yes it is possible
your 10000000000% correct
This is correct. I fell asleep with my hotspot on. Anyway to fix it?
@@Paralianpoet there is a solution that only works 50 percent of the time... You need to remove the display and slightly apply heat over the display connector ribbon with a heat gun where the line exists... It might fix the issue or make it worse! The only other solution is to get your display changed free of cost at the authorised service center!
To avoid green line issue, just don't buy any smartphone with oled or amoled display.
This issue is not related to smartphone brand or software updates, most of the time this happens after update on oled or amoled screen phones due to excessive heat.
You may not realise but your phone gets way more hotter during update than average usage.
This is still just a speculation, but this happens only in oled and amoled displays.
Today I got this green line on Samsung galaxy M52 which is now 3 years old,
The phone was on charging
And when I disconnected it for use I saw green line, and phone was hot.
There is no software update I did.
Tbh, I agree, Xiaomi never used amoled, and the screen was never defect like green line or yellow flickering likesamsung galaxy note 9,
@@princeedhwardhezmi6469 not much in Xiaomi but they have network hardware defects and motherboard board defects in their phones.
Thank you very much Pratik for upbringing this issue to the bigger level, many so called tech RUclipsrs aren't even considering to talk about these issues that are customers facing nowadays
so called your youtuber is talking about this now and not 2 years back when it all started with oneplus and realme phone , no one talked about it then
Upbringing 😅😅
Technical bhurjii is talking about nothing.
Avicii fan bro...me tooo
lol what? geekly ranjit was at forefront on calling out companies for this issues around 2 years back when it was started along with motherboard replacement scam by Xiaomi, Scamsung etc where was your para-social youtubers then?
Indian youtuber tech community is as unethical and sheet as indian journalism is... filled with nothing but clickbaits and embarrassment while sinking in paid reviews money.
A software update might change the power throughout to the displays. The software regulates the voltage and any small change may cause such green lines popping up.
But the catch is older devices are getting this problem without any software update
yeah it may also happen cause of overheating of the device
So be happy with your old phone, without lines.
as an electronics engineer i can confirm you are absolutely correct
@@sunilnathani3924 means ?
Recently faced this issue with my Samsung S23 which is just 6 months old. The service center refuses to replace the screen under warranty inspite of having zero scratches and absolute perfect condition. The customer care even went to the extent of telling me that they wouldn't be responsible if the screen breaks during product examination and that breakage also would not be their fault - I will have to pay for it. Have been following up with customer care guys since a week without any progress :/
Thanks for making a video on this!
In this way atleast OnePlus is doing something about it.
Samsung is very disgusting in this case, the know it's their issue but their service center will first claim it is due to usage or water damage, worse they will bend the phone's back to make it void of warranty if you left the phone to them without recording the whole process. If the service staff ask you to left your phone better record the process and took image of the phone from all side to protect yourself.
Samsung makes OnePlus look like a saint
@@CODgaming95no, it's not.
I got a green line on my OnePlus a few months ago, they made me send the device to Poland, telling me they'll replace it for free, and then sent it back to me without fixing it even if I paid, telling me there's a screen shortage for my device
However, they still sell screen replacements for my device on their official website.
Any updates ?
I recently encountered a similar problem with my Realme X7 Max. When I posted about the issue on Twitter and tagged Realme customer support, they refused to acknowledge that the green line problem was their responsibility. This was really frustrating, and over time, I noticed that my screen pixels began to deteriorate. Realme is also unwilling to provide a free repair for my phone. It's frustrating to think about paying for the repair when the issue isn't my fault. Now, my phone is essentially unusable and has become nothing more than a paperweight. This is pathetic.
Bro I have the same issue reamle x7 pro i changed the display for 8k and after 3 months the green line came back .. now I changed the bought a new phone iq Neo 6 and using it
@@itmeanoop at least company should repair it for free of cost!! Will never buy a Realme phone again. At least OnePlus and other brands accepting the fact that the problem that customers facing came from there side and repairing free of cost. What a shame on Realme!!
@@itmeanoopoh man i cant even think of that 8k loss
Have you submitted complaint with nch
@@tkj2192I live in hostel and I can't visit to Realme service centre for repair. 🙃
As geekyranjit mentioned in one of his Q&A this is mp a Quality control issue of oled panels during covid times due to many reasons as every industry was affected at that time, which is plausible.
Hope that as the situation is normal now it won't happen in newer phone models, in the coming years.
its still happening, he was just referring to one situation. its called as cost cutting.
@hellsingXXX untrue, the older iPhones and the Pro iPhones are not made in India, yet go through the same issues. Also most of the displays are made in Korea or China anyway so in the end the place where it gets assembled usually doesn't matter.
@@suhasnandait's something related to fundamental manufacturing process change and some kind of software change.
Naah. Oled panels manufactured from Samsung are getting this issue, LG, BOE produced oleds doesn’t seems having issue in first place.
I have one plus 5T that has same problem, which I have ignored the issue as I have replaced the damaged screen from local shop. Now I know it's a common problem
I personally feel this is a sinister plot. Android brands are doing this to force its customers upgrade to newer phones. Apple also made a similar manoeuvre by messing with the battery life; this marketing ploy resulted in a lawsuit and Apple ended up paying its clients. Android phone users experiencing such issues after software updates should sue the companies.
Source ? Green Line Comes Under Warranty 🙃
But Why All of them do it at the same time? too do they joined together on this case? lol , i think this probably due to manufactor cuz most of these brand buy display from samsung.
android? this problem extends to iphone too lol
Did you just miss the part where new phones get hit as well? lol
Plot…I kinda senses it too! Very fishy ya! 🤔😒
Rarely established youtube channels speak about this issue. This might be one of the best videos on this issue.. Great!! Bravo.. Proud to be a TechWiser Fan! ❤️
Wow what a testimonial. You must have really been moved by the video. Funny thing is you're "proud" to be a techwiser fan 😂😂😂😂 Get a life bro
1.71M subs channel is rarely established😮
"Proud to be a TechWiser Fan".... stuff you have to read when Indians are on the internet. Kill me now 😂
For people like us who resort to importing phone, this is a sort of huge issue.
of course we have no service center in our country, we have to ship the device to China for repair.
I'm kinda scared of issue rn but yea hopefully this can be resolved.
to karna kyu bhi import lol
@@oksowhatkyunki saste me mill jata h.. jaise Sony k phones 15- 20k me mill jaate h.. some tech enthusiast love to experiment with the phone. Koi² device India me launch nhi hue unko import kr k bande use krte h.
Factory stock software is stable and tested inside labs, you might not want to update the phone out of the box and wait some time for the issue to resolve. Bet with newer updates will counter this problem sooner.
What phone do you import ?
I don't want to and can't spend 800-1000 dollars each year changing phones.
I couldn’t even use samsung s21 for two years and it already has 8 lines on it, without any physical damage. This is very frustrating. I'd rather not use phones at all at this point
I believe that samsung has a free screen replacement policy for its s series 20 and above and should've been bought in the last 3 years
dollars???
the reason for these green light issue is because of the overheating during software update or leaving the phone under the sun for a while which melts down the connecting seal in display. you can learn more this from a channel known as A2D. in one of his recent videos he talks about the indepth reason behind it
If that's the case a phone heats quite a lot during gaming.
Why doesn't continuous gaming change that??
If software update is the core reason, it should probably happen with most phones going through the update process right?
@@pratikrai6407 yeah dude but in the case of continuous gaming you may not see the effect then and there maybe after a while also it can happen right? it could have melted the seal but not full so while using it regularly causing minor heating at that time you might see it
More then software updates, phone heats when playing games and using cameras, so it should happen mostly when playing or clicking pictures. And if like he is saying adhesive is the problem, even IPS panels should also have the same issue, but they dont have.
@@heavenlyxtacyit happens primarily to people who play games or just use their phones on a hotter temperature areas. Most people take their phones out to places and use them outside their homes and expose to tons of heat and sunlight. Do this constantly and you can expect all sorts of problems including screen line issue.
@@awesomestuff2496 nope it happened to a friend of mine who never play games nor even click photos, just watch youtube and other basics like call and msg.
Brands do not want to take responsibility. I have a Samsung s 20 plus and I got a green line after a software update. after visiting the service centre the person told me that they could not repair my device for free because it had scratches. I do not know how the brand expects the device to be brand new without any scratches after 2 to 3 years of usage. I always keep my device in a case and have tempered glass installed. I have just started to make a video whenever a software update comes. I had to pay close to 18K to get it repaired.
PR and originality are two very different things.
Bro, you could've got it done for free. Should have first complained to Samsung customer care... Then go to service center and say 'Customer care guys said this will be done for free'. Ho jata fix free main.
My Samsung S20+ screen started flickering and became green/white. They denied the replacement saying it has water damage which was obviously not the case. Finally I got flex bonding done from a repair shop in Delhi and the issue got solved. I had emailed TW long back to make a video on this issue.
Yes all brands are making us fool. They are not providing charges. Intention behind is that Indian buyers should buy new phone every year for one or other reason. Because India is huge market for mobiles. Indian should not change mobile at least for 3-4 years. We should not buy mobile without charger. Take any brand cost is high compare to Mobile sold in other countries.
Happened to me too last year. Sold it off. Its a recurring issue with one plus phones. Will never buy again
Lol! OnePlus 5..6..7. None of these have this problem.
I use 7t dude .. my phone went under a bus.... not even a scratch...
How come my oneplus 9 or nord 3 never experienced it.
samsung too boss, sold my s20 plus for 150 usd for that
@@v3es473I am experiencing the same issue. N I have one plus9. My screen isn't damaged either.
Thankyou for bringing the major issue public. We have to strongly report to these brands.... It's horrifying. People save every penny to get their dream phone and boom it end up issues like this for no reason is a sad and worst thing one could experience.
@ TechWiser I bought a One Plus 9Pro (Re-newed) on Amazon in September 2022. Kept it safe in a Spigen case - no major drops. Few weeks ago one green line suddenly appeared ,a few days later one more. Now I wonder how long more before it becomes unusable. Sadly no official service providers here .
I believe this has more to do with brands using OLED panels for the screens and somehow updates seems to screw up the architecture and power management as explained by you.
It's not related to OLED, this can happen on LCDs too, just not always green lines. But it's the same hardware damage issue.
It’s definitely due to software updates. Most people are reporting this issue immediately after an update.
Meanwhile Samsung: I don't care about customers.
I had the same issue last year with my S20+. Samsung replaced the screen and battery for free, but the catch is the phone should have no physical damage which luckily my phone didn't have. But I also heard they were giving the free replacement until Dec '22. I haven't faced any issues after the replacement though.
Hi, I am facing the same issue with my S20 Plus, could you please tell me how old your phone was when this issue occured? And at which service center did you get your screen replaced?
@@singhajayofficial hey my phone was around 1-1.5 years old when the issue happened. I got it serviced in bangalore, Yelahanka to be precise. I just went to the service center and showed them the issue and they understood. Just be sure you don't have any physical/water damage as they deny the free replacement if they find any
Thanks @@MultiAbhi27 . I talked to the service center they told me that your phone is 3 years and 2 months old. Free replacement is not applicable on this 😥
Same happened with my S20+.
No questions asked, they replaced the display.
@@geekysl5464 is your phone have any physical damage
Thank you team for taking this issue and making brands aware of the issue so atleast customer can stop suffering
Same thing happened to my S21 FE while I was using it in my hand! Not even after a drop.. this was shortly after the October update
Sameee did u found solution?
Saw this video when searching for why my Oneplus 9 pro had a green screen. Really disappointed as I imagined Oneplus is a trusted brand. I really hope Oneplus extends their free repairs to other countries as well
I have seen this issue in OLED and I had this issue with my S22+. Thankfully I did get a free repair from Samsung. MY personal guess will be something related to the architecture of the OLED screen as this being a software issue is not something which seems probable.
I'm planning to buy s23+ but can share your experience how you got free repair one thing I understood if phone is in good condition then it's not your fault
@@aniketsharma3000you just have to visit a service centre and they'll take care of it free of cost. They might tell you to send a mail to Samsung support and you'll get a free repair.
@@aniketsharma3000make sure you get additional warranty on the phone. 15k screen replacement.
Do you update your phone before the issue came up?
Did the lines come back
I'm watching this video with 17 lines
Which company phone
Ofcourse ita one plus@@BackToBackGames
@@Goat9.9.9which oneplus?
With 18 lines from my S21 Ultra
I had to buy a generic screen from aliexpress for my 8 pro, is probably more reliable than the original screen....
Thanks for again bringing the light to this issue. I had the same issue with my Galaxy S20 Ultra which was purchased outside India and hence did not get any help from Samsung Customer Service in India. The issue literally started while the phone was rebooting from the Software update. This is both related to hardware and Software as some software update can make small changes to the power delivery and optimization to the displays. Now, why that is not happening to all phones receiving the software update, no two physical phones are made exactly identical and there will always be minor differences in terms of Silicon used, Display panel used and even the circuit used, due to nature of Solid State Electronics. For example, when you see Laptop reviews, you will see that exact same laptop with exact same display sometimes have smaller deviation in maximum brightness, color gamut coverage etc. So, those software updates affect some models more than others.
yea I also got the same problem in my galaxy note 20 ultra purchased for UAE. Samsung India is not ready to repair
@@majidahmed6749i got 11 lines in 4 months I sold it for 2500 rs
Yours is the correct assumption of the cause behind this problem.
I have same problem in note 20 ultra 😢
They dont slowdown phones nowadays they just take them DOWN! 😂💥👍
Thank you for pointing this out.
Please, also talk about how the Samsung phones are having white/green/pink line issues.
Also talk about how they refuse to provide free screen replacement (even for the FE line up and obviously for A,M,F series) and pin it on the users even when they are so many cases popping up.
Around 1.5 years ago, my sister and I both purchased the Realme GT Master Edition smartphones. I consider myself a tech enthusiast, always eager to explore the latest updates and features, while my sister, on the other hand, is more of a casual user.
I advised her not to update the software on her phone, but I, being the tech-savvy one, couldn't resist updating mine whenever a new software version arrived. We both own 5G-capable phones, yet my sister has remained loyal to the factory version, never updating it. Interestingly, she received the latest software update on the very day we bought the phones, but she never bothered with it. She didn't even receive the 5G update that I got. She's perfectly okay with 4G.
Surprisingly, her phone performs exceptionally well. It's at least 100 times ( 😉) faster and smoother than mine. She never encounters any lag or performance issues. Still her one is like the very first day we bought the mobile,
I think it's all pre planned they do it intentionally so that you go for their new model.
I had purchased Realme XT back in 2019 but after updating it got worse it lags, camera quality got worse and several other issues😂
Kudos to OnePlus for officially addressing this issue in such a manner, other companies should learn from them
In my opinion buy a phone with IPS display and it will not happen
They deliberately slow the CPU over time to preserve battery. Because CPU can provide the same performance for decades, batteries get wore real fast
I have never seen a tech savyy who's against updates.
A software update can't alter the voltage passing throught the LEDs. These are just rumours spreading. The real issues are with the display hardware, like when the display heats up more (even during software update), there is a chance of this happening if its a faulty display.
It's called planned obsolescence, a standard practice in all corporate mobile companies
Thanks a lot for your help and support on this issues...you are the voice of people like us who cannot convey message to all brands but still suffer from them.❤❤❤❤
This issue has already been addressed by the tamil pc community RUclips channel A2D and reason for the same is explained in the video
Apple being Apple is way ahead of other brands, instead of green lines...the whole display is going green❤️
Seriously ? 😂tell them to give a good charger moreover my iphone 7+ is totally crashed after 4 years
@@1234567rek you didn’t get the sarcasm. I said instead of those green lines like one plus, the whole display goes green…implying the green screen issue that users faced on their new 13s and 14s. Apple denied taking the accountability of the issue irrespective of the outrage among the people.
😂
I like your content, so friendly way of talking, easy to understand. Subscribed❤️
Hi pratik, thank you so much for making this video. I have this small request as well. Samsung and most of their phones has this issue of back glass/plastic panel popping off due to poor adhesive after probably an year of usage. Even IP rated flagships like the fold 3, the s21 ultra,the s22 ultra,note 20 ultra ,you name it, everything has this issue at one point or another. I have so many friends who have temporarily lost their data due to slight rains, just because nobody checks their back panels everytime they go out. The slightest amount of liquid is enough to kill even a flagship device after one year of usage. Samsung doesn't care about this issue. I hope you'll make a video on this and understand the severity of this issue. Replacing a screen,that is just a one part change. This kills the entire phone. Keep making awesome content!!❤❤
This happened to my s20+😢, not sure about the new s23s tho , I switched to pixel 6a now
Samsung will not accept water damage for warranty even if it's their faulty adhesive that caused it.
This happened to my tab also
I'm thinking of buying a new phone during BBD sale. But after coming to know such issues I think I'm okay with my old phone 😅.
Bro same and i was gonna buy one plus haha
Only the phones with amoled display is having this green line issue
Wise choice!!!
Then which phone is advised to buy? and which one we need to avoid buying?
@@sethupathy5447 in my perspective, one should by phones based on their usage if you will change phones after 1yr or 2yrs you can choose trending phone models and if you decided to keep longer choose most of features in known brands
Finally somebody explaining what's really going on. I have a pixel 6 pro. I have it for a few years and the lines are popping up, I feel like it's done so people can go and buy more phones smh. Cause after a certain time they're not gonna support the phones
This is such a huge topic for Samsung users in the Philippines. Particularly for S20 to S21 series.
I have a Samsung s 20 and this is happening rn to me. I'm devastated 😭
Same here😥@@Aether_Traveller
Samsung display sucks. Last 2022, my cousin bought s21 FE, it's only 3 weeks old and not used daily then suddenly a bunch of green and pink lines appeared out of nowhere.
Samsung is repairing a lot of line phones for free. I saw a 3 year old s21 utra got repaired. You can see the proof on Samsung members app.
@@ylleknai9830 all smartphone display comes from Samsung maybe 90% of them even apple and chinese brands use it. They designed and manufactured them.
A two dd army 🪖 assemble ❤
Thanks for likes guys
And techwiser nice making spam word bro people will understand
Hi solider 🪖
What?
❤
Vanakam da mapla❤
here
Good thing I came across your vid. My Huawei has the same problem. Been using it for years. So I bought a new fon instead of getting the old faithful repaired. I'll be extra careful with the new one.
P/s Appreciate you presentation skills. It keeps the viewers tuned in 🙏
with the oled screen, i think your phone will have a green line soon. my mother is using my old s8 and no prob at all. about me, my old s20 plus. got a green line. my s22 ultra will have a big white box on the top right corner whenever i switch to 120 hz display 😂 im thinking about get an iphone because they have less prob with the screen
I'd visited OnePlus service centre here in Galleria Mall Bengaluru and all they said was the display is out of stock and it may take 6 or more months for the stock to come... same as shown in this video ... All that is shown in this video is absolutely true and I experienced this just three days ago. Hope companies address this issue asap .
Thanks for sharing your experience with the OnePlus service center in Bengaluru. Waiting for 6 months or more for display stock is frustrating, and the green line problem seems to be affecting many users. Let's hope companies take note of these issues and provide timely solutions. Thanks for adding your voice to the discussion, and I hope your issue gets resolved soon!
Hey! So while offering the voucher, do you need to give your phone to them right away or they give you a few days to backup etc or are they generous enough to not take the phone back and give you the voucher?
@@PiyushArora1they take phone back and then they will provide voucher via email .. . Aaj hi oneplus 9 deke aya...
@@shubhanshu8802Bro Oneplus 9 user this side
Have you got the voucher of 32k?Did you upgrade your phone to Oneplus 10 or 11?
@@shubhanshu8802 bhai charger v wapas letae kia?
I faced the same issue with moto Edge 30 as well after android 13 update, But my phone was under warranty & free from any physical damage. So they replace it with free of cost.
is it lcd replacement sir? thanks
No my phones diaplay is POLED tech.@@lui-kn7ov
😢 *I just bought ONEPLUS 12 and after the update I got green line, rebooted my phone and did a factory reset but still didn't get green line*
So green line is still a problem even in 12? That's sad I thought it was only in 8T,9,10
Broh really?😳
OP12 has no reported green line issue in its official forum. I am sure You have posted this serious issue in One Plus portal. Can you please share that link?
My Vivo X70 Pro was also having the same issue after 1 year 8 Months. I didn't get any software update and the issue was very random. I visited the Vivo Service center, they replaced the screen free of cost and the screen is now fine.
Free of cost? how? Was it within warranty?
@@kevinmathew2973 free of cost. It was not under warranty. There was no physical damage, so they replaced the screen free of cost.
My IQOO 7 had the same issue and Vivo service center gave me free repair+ free back cover
I have iqoo 7 also has problem but it the green line appears for sometime then disappears
Mine is 2 years old
What they asked?
Same issues is being faced..
This is why i decided never touch AMOLED phone ever again, i only buy phone with IPS display.
i had a 3 year old oneplus 8t which got a green line.
i went to oneplus service centre and got a 27000 rupee oneplus coupon in exchange of my PHONE.
prathik, as you said there is no catch in my case atleast. even without damage my old phone was worth 13,500 INR only. now i got 27000 rupee voucher which is almost double.
i have paid just 13000 rupees extra to get a new OnePlus 11R.
oneplus is the only brand which is properly addressing this greenline issue.
on the other hand one of my friends is owning a samsung s20 FE which got green line and as her phone is out of warranty , she is not getting any free repair or a voucher.
Good thing u waited...the 27k voucher was an amazing move by OnePlus and the 11r is a great choice, I'm thinking of doing the same, my 8t has the same issue
I submitted my phone on 14th aug and have not got anything. I am in waiting. How much time they took for delivering your voucher? Did they send it via mail?
@@NaveenLamba
i got the voucher with in 4 days of submission of my old phone
@@rambonthu1686 finally I too got it. Bought 11R.
I had the same issue with my Moto G82. Fortunately it was still in the warranty period hence could be replaced. When I went to the official service center they checked extensively for any defects and was only accepted after that. When i interacted with them they said they had at least 10 phones with the similar issue.
Moto g52 and 82 is plagued with green lines
Just today my mom's moto g52 started having these green lines it's so disappointing
same with my moto g52 😔
any idea how to fix this? or should I consider lcd replacement? thanks
@@lui-kn7ov if it's under warranty then service centre would fix it for free
Imagine the algorithm is showing this video when you just started seeing lines a couple of days back
Probably all other big tech youtuber should make videos on this issue,so that brands should realise.
ahem...(Most other youtubers are controlled by major smartphone brands itself as you have seen in ads itself)...ahem
That will never happen
You can observe the green lines frequency gets increased when you press your screen.
I had the same issue with my iQoo7 and got the screen replaced under warranty. As per the service center if any additional pressure is put on the display can cause this issue. It may happen even if you put some armour guards.
yes a green and a pink one
@MohdMoinuddin121 if u press your phone from charging port side to from camera side the lines go away if you want a permanent fix u have to replace screen for 6k
@@sahilsharma1506 What is causing this green line issue? Are brands deliberately making it to make people replace the display at cost? Is it a new business they are doing? Heard it's happening in iPhone as well like forming green tint on the whole display.
In my country, if you do trade in with samsung, they'll overlook the green lines on your phone. Basically they'll treat it like the line never existed, and if your phone is in mint condition (minus the lines), they'll just offer you the maximum number regardless.
But anyhow, interesting that they cite "software update" as a reason. My guess is probably heat. Software updates can run for a long time and the update itself is a CPU intensive task that heats up the phone. Since a phone typically eject heat from the screen, excessive heat can be an issue, especially if you use a flip cover case or put your phone on places that it can't let the heat out. Temps would rise uncontrollably and could damage the screen since OLED panels are very sensitive to heat. Not sure if the heat can damage cables at that temperature though.
best to just buy a phone cooler for around 10 bucks and a backup power bank if you want to use it everywhere
Watched the full video. However, you didn't see one possible point, the manufacturing fault, where the product was made.
To my concern, before the AMOLED displays were put to phone, they were well tested. After that, brands took it and put it in their phone. But, there could be a possible manufacturing fault.
Last week, had a friend's iPhone display go all black. (13 Pro/ US unit, using it here in India). She was still able to hear her phone ring but the display was all black. She didnt even update the iOS recently. 32k for the new display. I was so excited for the 15 launch this year but all this makes me wary. Not buying the 15 until atleast another 4-6 months.
import apple;
import peanuts;
(buy) apple{
only if apple = peanuts for you;
else
Avoid
}
You speak fluently that's awesome. Everything is clear ❤ keep it up bro❤
for me the entire screen got a green tint after a software update and the service centre demanded 16k for replacement. There were no physical damages done to the phone either.
Same mine was oneplus 8, and they didn't mention about you could get a voucher or whatever.
TLDR ; He doesnt know the reason
Happened to my LG v50 2 years back, I was in love with that phone. Did nothing, no free repair, I was in Korea back then.
There is a rumor that these issues are only happening to Indian units..
There are cases in the oneplus community where people havent updated their phones to the newer versions but still they had green line issue.
It's might be because of temperature
a motherboard around 15 k gives 3 years of warranty but a mobile phone around 50 k only 1 years of warranty
some one like tech wiser should raise about this issue of increase of warranty period
@@Ghost.W.A Yeah I bought a Oneplus 9 Pro as well but never had any green line ever. But guess what.....my motherboard itself got fried. Had to sell a 65k phone for 1200.
Dubai se mangavalo phn...😂
@@Ghost.W.A ikr. I should've sold it earlier when I was getting 40k for it. But whatever 🤷🏻
Dear Pratik Ji,
Hi, Software CAN cripple the display.... or any other hardware part for that matter. While installing Linux/Unix (the kernel on which Android was initially based), it was always a precaution clearly passed down that ONLY install if you know your device specifics. The software, in case of these kernels, controls the entire flow of current / voltage to the hardware, so a minor fault in the kernel code, may actually end up sending wrong current/voltage and will end up blowing the display.... or other hardware.
PS: I have seen a friend's CRT monitor blow up (stopped working permanently) while installing Linux... So trust me... it can happen.
Not everyone is flashing ROMs on their phones. Even 3 or 4 month old phones are having this issue with normal usage. This is the manufacturer's fault. Stop giving clean chit to these billion dollar companies whose only motive is to make profits by hook or by crook.
@@Sujay95 Yups, software is their responsibility
My Galaxy m52 bought 2022 January started showing a green line one week back. Sent an email to the company regarding this. Not even an acknowledgement e-mail was sent back. I had a Samsung as my first smartphone during the touch wiz era. I never purchased another Samsung ever for anyone in my family until last year. Samsung is like Logan paul. Changes the look but underneath the same shit.
OnePlus going to replace screen for free, else if parts not available they will give coupons to upgrade
Let me clarify the problem and how to avoid purchasing a phone that may develop this issue in the future. Don’t worry, it’s simple: just check if the display is AMOLED, Super AMOLED, or OLED. If the phone you are considering buying has a Super AMOLED or AMOLED panel, it’s better to avoid it. This is because Samsung, who manufactures all kinds of AMOLED displays, has problems with display quality, causing many smartphones with AMOLED screens to develop green lines. So, if the phone you’re looking at has an OLED panel from any another brand like LG, BOE, Visionox, TCL etc., go for it without any doubt!!! just make sure to check which brand’s OLED display panel the phone maker and are using. I hope this helps, and I’m sorry for those who already have this issue. Please be careful when buying your next smartphone.
@@Kiryu-gf1jt Bro Even iPhones that used Samsung AMOLED display have faced, and continue to face, display problems due to the poor quality of Samsungs displays. However, most of the new iPhones now primarily use panels made by LG or BOE. The iPhone 14 series, which used LGmade panels, had some issues, but these were software related and were resolved by Apple through a software update. We are seeing fewer issues with iPhones because iOS is different compare to android and Apple invests a lot in research and development for their smartphones. They even calibrate the display according to their own standards.
Else, you can personally investigate whether other phones with OLED panels from different brands have had same issues or not. This will provide you a clearer picture.
Just avoid oled based display, it just get exact same issues.
@@AchmadBadra No bro, this problem is only in some amoleds manufactured by Samsung, other OLEDs of different brands will have the problem of burn in issues, not any Major problems.
Wow! I just took pictures to list my OnePlus Open on Marketplace.
The screen was fine. Literally a few minutes after I posted it for sale, now I see the green line on it.
I’m glad it’s still under warranty.
my 4-year-old OnePlus 7t works excellent no issues except the battery backup
Replace battery and you're golden
@@i_am_murshi yep will replace it
same goes for my Redmi k20 pro.. 0 issues.. Recently replaced battery.. Now flawless 🧿
@@i_am_murshi yeah, the newer phones or 2 to 3 years phone are so much weel optimized and well loaded that they can last for 5-6 years if you take proper care of your phone, nowadays I don't feel like upgrading to a new smartphone
What do you mean battery backup ? I have a 1+ 7T as well and with Android 12 - my phone lasts a day with normal usage with about 3-4h of screen time?
In my moto edge 30 suddenly there was green line without any physical damage or software update ( last sequrity update was around 2 months ago, before they use to give it approximately every month). I took it to the service centre and it took 2 weeks as parts were not available but it was free. After that when I was trying to setup my phone it turned off permanently , again I had to go to the service centre. I don't know how much time it will take this time .
even i got green line issue on edge 30
I too got
What is the response from service centre
Is ur warranty period over..my edge 30 too hs green nd pink line ..
I'm really happy somebody is saying something about this when it happened to me I was literally using my phone when it happened in my hand and I searched and searched and searched but nothing. Thank you
Watching this on my green lined phone 🤡
Does the line increase?.
@@rasaqbiodun8936 it's been 1 month till my 8t got a green line. I immediately lowered the refresh rate to 60 hz and stopped using full screen gesture cause the green line came when I used to use that(I know it's from software update but the thing is I used these 2 settings for 3 days and on third day the line came). From 1 months it is just 1 only.
Which phone bro
@@Sachin-ve4ml mine s21
Me too😢 s21 plus
This has happened with 2 of my Samsung Galaxy S20 Plus smartphones. It's ridiculous that it happens for the phone after Software update & brands deny repairs being it out of warranty. We need better & strict rules for such issues in place.
a motherboard around 15 k gives 3 years of warranty but a mobile phone around 50 k only 1 years of warranty
some one like tech wiser should raise about this issue of increase of warranty period
I have gone through many blogs, videos regarding green line issue in One Plus and other phones. What I can understand is, these green lines come after two incidents, 1. After software 2. After Physical Damage. If the phone drops from your hand, then it is beyond your control but you always have the control not to update your phone.
If your phone get hot, chances are high even if you don't do the software update
Same issue is with my four years old S9 Plus 64 gb happening right now. Security updates had already been stopped in 2021 but this issue started appearing a month ago. End point is this doesn't seem to be related to updates but a hardware problem.
There is a video posted by A2D regarding the green line issue. It is extremely detailed and informative.
Disclaimer: His videos are in Tamil
Hii soldier 🪖👋❤
Bro na andha video URL eh direct share pannen moonu time um comment uh delete pannitanga 😂
hi soldiers :)
Does A2D have English subtitles for his videos?
@@RealRameshBabu😂😂
Oneplus user right here. experience in using oneplus 6 before and currently using oneplus 8 Pro. Starting from just 1 line and now, it has already become 7 lines. I totally lost my trust in this brand. Sorry oneplus 💔
I guess, I only guess, the hardware of each phone could be different by a little margin.
And if that is the case a 1 software update I guess can cause some error in some resisters and transistor etc in your phone.
These components are definitely a hardware thing but to let them work a software is important which probably controls the hardware with the main chip or microprocessor inside your phone
And that means if the software has a bug which can glitch a component, the component will overflow the current to the display segment and can kill the pixels permanently.
Correct me if I'm wrong
This actually makes a lot of sense
@@talion7268 I'm an electrical engineering student, so guesses are preety technical but not sure they are 100% right 😅 , anyways thanks
What about people whk never updated thier phines and stil got the same issue. How do u explain that?
@@abdulsalamabdulrahmanabayo2189 maybe a defective piece?! A bug was already there which gkt triggered by some unusual activity
Watching this with 2 green line in Oneplus 8T
iPhone13 is also having this issue, visited Mumbai BKC iPhone centre, but they were not at all helpful
Soldiers Assemble 🔥
If there is unity it can solve
A2D
A2D
Nenachenda gomn*tha 😂🤣😂🤣😂🤣
😂😂😂😂😂
No updates = no green lines. Thank you Motorola 😌😌
😂😂
Here I'm 😢a motorola user with green light😕
Me too@@sheetalrajput7872
What to be done ?? Visit service center ?
Thanks for bringing up this issue. My iPhone 13 Pro recently got updated and after some time, the screen got fully green without any reason (just like the one shown in the video). I visited the service center and they blamed me that i must have physically damaged the device by either pressing against it or droppping it which I know for a fact that I didn't. They then told me that I have to now replace the entire display which costs around 30k. I think I'm done with Apple now and would buy thirteen 10k Oppo/Vivo/Redmi phones instead of one 130k iPhone.
Me having an lcd phone 😂😂😂
Higher refresh rate could be a reason,
I tried to overclock my old phone's refresh rate (+6hz)
And after some time it showed exact lines,
I guess companies are using displays which are not perfectly capable of pushing it to higher refresh rates
Yeah it could be that some panels are.inferior and cant go 120hz
Intresting observation 👀
Esa kuch nhi he.. humne b pubg more thn 40fps m khela he..jab ki hamare m wo support b nhi krta tha..🥲 And mera device to full heat hots he.. playing pubg while charging the phone
@@DesiCreation94 I am talking about screen refresh rate , not pubg supported graphics ,
Ps: majority of the phones of 90hz panel Or more got got green lines , 60hz phones are rare
Ps2: cost cutting in oled panels
Do i need to lower may refresh rate from 120hz to 60hz for not to have green line?
I thouGht they Always complain about only criticizing samsung only this video solved all the problems thank you for the update first time ive seen someone explaining about the green line issue
LCD is best😂
lcd cant even be uses if the display hardware was damaged. complete black out ..
One drop of water and it's all gone😊
Old iPhones had lcd and still had this problem...
But I agree LCD has a rare chance of this happening
2:53 but then won't the consumer have to use a display with lines on it? Stopping repairs is a dumb idea by OnePlus but then again they started using ColorOS sooo....
Color OS ain't that bad. It's actually one of the better ones besides One UI and Stock
@@dvornikovalexei i strongly disagree after using. It's very bad for privacy because it's Oppo's Chinese ROM, it looks ugly and it ain't smooth on my OnePlus phone at all even after a factory reset
@@Vedant9710 "Chinese ROM". Acting like US aren't the biggest warmongers on this Earth and their OS don't track your data. Some of you clowns are hilarious
@@dvornikovalexei first of all i'd like to clarify I'm not from the US. Second of all yes all ROMs do but Chinese ROMs collect data way more. If you don't know about it I don't think you should insult others. Also these Chinese ROMs like MIUI and ColorOS come bundled with Ads and other bloatware which btw these bloatware apps also collect more data, which a lot of companies providing near to stock Android don't have bloatware hence comparatively less data is collected
Had happened on my s7 edge 4 years ago and I always blamed myself for dropping my phone. I muchrefer this closure lol
Any A2D soldiers here 🪖
A2D army 🪖
The trick is to keep a balanced brightness because higher brightness can cause heat in the small lights .
Also use refresh rate 60@90 not 120 and not always charge phone with supercharge
Bought iqoo 7 legend on release for 35k , battery health 80% and trust me i fully discharge and charge for 2-3 times a day (Codm fanatic) 10/10 recommend
The green line just suddenly appears on my S21+. I was playing mobile game, then the second i look away from the screen to lie down, it just popped up. I was baffled at the sight. Like how and why did that happens? I rarely dropped the phone, i took special care to protect the phone form any physical abuse and the device certainly do not make contact with water. But then i remembers i had my latest software updates 2 weeks ago. Not trying to be a conspiracy theorist, but are they pushing out updates that intentionally screws our phones so we would upgrade our devices more frequently? You are spot on about older phones never having this issue. I used to own an S7 edge from 2016-2021. Never had a problem until the motherboard burns out. 5 years of use was worth the price i paid for. I can't say the same for my S21+
I love your video 😍 thanks it was so helpful
I am facing the same problem with my Samsung M52 phone. The first greenline appeared randomly when I was watching a video. When I visited the Samsung service center, the executive over there said that my phone's warranty period has expired (16 months old) and that the issue is due to physical damage. I tried to convince the executive that the phone did not face any physical damage at least in the last 2 - 3 months (before that there was a minor fall) and there is no visible damage to the screen (not even a scratch). However, Samsung is not offering free replacement of the screen or any other solution. The funny thing is that now there are 3 lines on my phone. The green line gradually becomes white and thicker. It's like every month one new green line is appearing.
Thanks for letting me know that the issue is being faced by almost all the brands and also about One Plus offering lifetime warranty. I was considering purchasing Motorola edge 40. However, now I think I should go with some OnePlus model.