*Solid, **Fastly.Cool** and gets the job done. For rooms where window-mounted air conditioning is not an option, this works very well. Easy set up, rapid cooling, and great design.*
Hey there, we really appreciate you reaching out to us with this question. We totally understand the advantages of having a protector like that, but we just wanted to let you know that unfortunately, it doesn't come with a voltage protector. If you have any other questions or concerns, please don't hesitate to get in touch with us on social media @LGUSSupport. Just send us a private message with your contact details, model, and serial number. We're here to help! ^Anthony
@@LGUSA Thank you very much for the kind response Can I put a protector on it then? How many amps and watts are needed, can you please advise me to go to the store and buy it. I just purchased the product 2 days ago.
Hey! You definitely can, if you would like. The voltage for this unit is 115 V, or 1,300 W. You can find a protector that best fits your needs with a quick search online! We hope this helps. ~TammyJo
Great video and quick question - I'm in a garage with no windows.. only an exterior door that needs to be replaced anyway. I'm thinking of popping a 6" hole or something to vent this hose out of through the door but not sure what to use for a bulkhead in the door to attach or disconnect , wondering if you have any thoughts~ thanks in advance!
unfortunately, this product are not available in Singapore. Not sure why LG Singapore didn't think of mass demand in 2 room HDB BTO units where this portable air conditioner with thinQ works best in smart home with google home mini or other LG TV with google assistant
LG - Can you provide a little more information on the variable speed compressor? What BTU range is it capable of? What are the power consumption numbers? Your specification sheet says 1,370 wH but that isn't true with a variable speed compressor - it cycles.
Sounds like you should talk to our tech team. For social media support, please direct message us on Facebook (LGUSA) OR Twitter (LGUSSupport) with contact info. You may also call support at: 800-243-0000. Thank you! ^Mk
Sounds like you should talk to our tech team. For social media support, please direct message us on Facebook (LGUSA) OR Twitter (LGUSSupport) with contact info. You may also call support at: 800-243-0000. Thank you! ^Mk
Why don’t you guys show a video how the part go exactly in the air conditioner! We need that; not just showing the part, but also INSTALLING in the Air conditioner!!!!
I'm having trouble getting the hose to twist and lock into place into the vent panel. Anyone else have this issue? Do I just need to force it in there?
Sounds like you should talk to our tech team. For social media support, please direct message us on Facebook (LGUSA) OR Twitter (LGUSSupport) with contact info. You may also call support at: 800-243-0000. Thank you! ^Mk
I'm having the same problem. I contacted LG and no one could help me. They didn't even know what I was talking about. Were you able to resolve your issue? Do you have to force it?
Mine was stubborn as hell. I finally got it in after prying the plastic "clamps" on the end of the hose a bit since there was not enough clearance between them and the mount. Also now that is is attached to the mount, I can't get it out again, so when I am not using it I just lay the whole assembly on top of the AC unit. LG really needs to check their tolerances between parts a bit better. Other than that though the unit has been fine.
I bought this air conditioner because of the review on wirecutter.com. I am having the same problem. I am really frustrated. Bought this really expensive air conditioner and can't use it. Because of the pandemic, there is no one who can help me. I finally got a text, told them exactly my problem, and they WANTED ME TO TAKE A PICTURE OR VIDEO OF THE PROBLEM!!! If they don't get back to me with a solution soon, I will give them a really BAD review!!!!
@@Conundrum191 It's the end of summer I'm wanting to uninstall this thing and I'm having the same issue. I did have issue when installing it in the first place but I kept forcing it until it snapped into place but now I don't know how to remove the hose from the window panel - it isn't as easy as turning it the other way because of those "clamps" on the other side of the window panel.
Sounds like you should talk to our tech team. For social media support, please direct message us on Facebook (LGUSA) OR Twitter (LGUSSupport) with contact info. You may also call support at: 800-243-0000. Thank you! ^CJ
These are trash don't buy them I used them for one year cleaning often. Turned it on this year smells like HORRIBLE mold. Nothing I can do about it. The company said to buy another one... Trash
*Solid, **Fastly.Cool** and gets the job done. For rooms where window-mounted air conditioning is not an option, this works very well. Easy set up, rapid cooling, and great design.*
Is the water drain hose necessary or only for humidifier?
The vent hose popped out so easily for this person. I’m wrestling to get it to pop out. I thought carrying upstairs by myself was the hard part.
It's end of summer and I'm having this issue. Idk how to pop out the hose from the window panel. Did you ever figure out how?
Lol, I’m also struggling to pop it out!
Did anyone ever figure this out? Holy hell, it's impossible.
How do you pop out thre hose? It's just stuck ???
I am interested in using a through-wall hose installation. Do you sell the through wall vent? What diameter is the hose? Any tips are appreciated.
Can u tell me why mine shuts on and off so much and why it is so loud? Maybe that is normal, but any info would be much appreciated!! Thanks a lot,
My unit has styrofoam on half of the vent where the air comes out right under the black grid. Should I remove it?
I need to remove the screen window?
Hello, does this model come with a voltage protector in the plug or is it necessary to buy one?
Hey there, we really appreciate you reaching out to us with this question. We totally understand the advantages of having a protector like that, but we just wanted to let you know that unfortunately, it doesn't come with a voltage protector. If you have any other questions or concerns, please don't hesitate to get in touch with us on social media @LGUSSupport. Just send us a private message with your contact details, model, and serial number. We're here to help! ^Anthony
@@LGUSA Thank you very much for the kind response
Can I put a protector on it then?
How many amps and watts are needed, can you please advise me to go to the store and buy it.
I just purchased the product 2 days ago.
Hey! You definitely can, if you would like. The voltage for this unit is 115 V, or 1,300 W. You can find a protector that best fits your needs with a quick search online! We hope this helps. ~TammyJo
Great video and quick question - I'm in a garage with no windows.. only an exterior door that needs to be replaced anyway. I'm thinking of popping a 6" hole or something to vent this hose out of through the door but not sure what to use for a bulkhead in the door to attach or disconnect , wondering if you have any thoughts~ thanks in advance!
I have the same problem. how did you solve it?
Why is the guy installing this wearing gloves?
And the water hose?
Removed drain plug after running the unit all summer.not a drop of water came out. Is this normal ?
yes, it depends on the humidity in the environment - yours obviously didnt separate much water and thats probably a good thing, enjoy
@@dwalker6696
"enjoy" (???!!)
unfortunately, this product are not available in Singapore. Not sure why LG Singapore didn't think of mass demand in 2 room HDB BTO units where this portable air conditioner with thinQ works best in smart home with google home mini or other LG TV with google assistant
LG - Can you provide a little more information on the variable speed compressor? What BTU range is it capable of? What are the power consumption numbers? Your specification sheet says 1,370 wH but that isn't true with a variable speed compressor - it cycles.
Sounds like you should talk to our tech team. For social media support, please direct message us on Facebook (LGUSA) OR Twitter (LGUSSupport) with contact info. You may also call support at: 800-243-0000. Thank you! ^Mk
Sounds like you should talk to our tech team. For social media support, please direct message us on Facebook (LGUSA) OR Twitter (LGUSSupport) with contact info. You may also call support at: 800-243-0000. Thank you! ^Mk
@@LGUSA
Why do you not show the faces of the people in this video and why are they wearing gloves?
COMO LE HAGO SI MI VENTANA ABRE DE DIFERENTE MANERA ????
Why don’t you guys show a video how the part go exactly in the air conditioner! We need that; not just showing the part, but also INSTALLING in the Air conditioner!!!!
I'm having trouble getting the hose to twist and lock into place into the vent panel. Anyone else have this issue? Do I just need to force it in there?
Sounds like you should talk to our tech team. For social media support, please direct message us on Facebook (LGUSA) OR Twitter (LGUSSupport) with contact info. You may also call support at: 800-243-0000. Thank you! ^Mk
I'm having the same problem. I contacted LG and no one could help me. They didn't even know what I was talking about. Were you able to resolve your issue? Do you have to force it?
Mine was stubborn as hell. I finally got it in after prying the plastic "clamps" on the end of the hose a bit since there was not enough clearance between them and the mount.
Also now that is is attached to the mount, I can't get it out again, so when I am not using it I just lay the whole assembly on top of the AC unit. LG really needs to check their tolerances between parts a bit better. Other than that though the unit has been fine.
I bought this air conditioner because of the review on wirecutter.com. I am having the same problem. I am really frustrated. Bought this really expensive air conditioner and can't use it. Because of the pandemic, there is no one who can help me. I finally got a text, told them exactly my problem, and they WANTED ME TO TAKE A PICTURE OR VIDEO OF THE PROBLEM!!! If they don't get back to me with a solution soon, I will give them a really BAD review!!!!
@@Conundrum191 It's the end of summer I'm wanting to uninstall this thing and I'm having the same issue. I did have issue when installing it in the first place but I kept forcing it until it snapped into place but now I don't know how to remove the hose from the window panel - it isn't as easy as turning it the other way because of those "clamps" on the other side of the window panel.
How to turn on Wifi?
Easy Peezy LMAO!
It’s impossible to remove the hose on this stupid thing
Trying to figure out how to add water
Don't need water
This is a portable unit but uninstalling is difficult.
Sounds like you should talk to our tech team. For social media support, please direct message us on Facebook (LGUSA) OR Twitter (LGUSSupport) with contact info. You may also call support at: 800-243-0000. Thank you! ^CJ
Can I get 1 in Banglades?
These are trash don't buy them I used them for one year cleaning often. Turned it on this year smells like HORRIBLE mold. Nothing I can do about it. The company said to buy another one... Trash
Oh bullcrap. LG would never treat you like that if you had issues with it. They want to keep customers, not alienate them. I doubt you even own one...
Best AC on the market actually. Stop trolling.
Lmao...........keep dreaming!
Trollnando