How to Transfer Photos & Videos from iOS to Windows with USB in 2019

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  • Опубликовано: 31 июл 2024
  • There are a few methods you can use to transfer your iOS (Apple) photos, videos and multimedia to a PC with Windows OS. In this week's Tech Tip we use a USB cable to transfer your photos and videos from an iOS device to a Microsoft Windows computer. This is a perfect method for when cloud services are unavailable or you don't have any other wireless means to transfer your photos or videos. Remember to buy or have a USB cable that allows for a data transfer. We have those linked below.
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Комментарии • 285

  • @HelpCloud
    @HelpCloud  3 года назад +7

    Try Tenorshare #iCareFone - selectively transfer iOS data between iPhone and Computer: bit.ly/2GYLUhx (this is an affiliate link, a paid promotion)

    • @maineisidro5153
      @maineisidro5153 3 года назад

      This is a scam. Wasted time it doesn't work at all

    • @williamchupin
      @williamchupin Год назад

      honestly I already knew how to do it but I wanted to make sure. either way this is such an amazing video thanks for your help.

  • @dukeofashvods
    @dukeofashvods 2 года назад +2

    Thank you for the detailed video and troubleshooting, also thank you for keeping the editing snappy and on point. I really appreciate it.

  • @kv3g
    @kv3g 4 года назад +20

    Mine was giving mystery error messages until I uninstalled the device and let it re-install. Nice tip! Thanks!

  • @daydreamer2125
    @daydreamer2125 4 года назад +177

    I never thought I would say this, but I need an android.

    • @agz401
      @agz401 4 года назад +10

      same thing... this is what i hate about ios, its very complicated to transfer files to winodws pc... smh

    • @somaanand82
      @somaanand82 3 года назад

      Same brooo

    • @manoszerv_
      @manoszerv_ 3 года назад +8

      @@agz401 its a marketing technique to make you buy Mac devices in order to have a hasle-free experience, therefore making you a victim to the apple ecosystem. I own an iPhone and its really frustrating to move anything to my windows 10 pc

    • @lovelyotter8390
      @lovelyotter8390 Год назад

      same

  • @chrisdennis3944
    @chrisdennis3944 3 года назад +1

    Thank you so much!! The uninstall of the driver, then unplugging the USB cable from the computer and then plugging it back in worked!!! Thank you so much!

    • @HelpCloud
      @HelpCloud  3 года назад +1

      Glad I could help!

  • @Fckthisworld
    @Fckthisworld 3 года назад +10

    Thank for this ! ive been trying to do this for 6months and its still soooo frustrating ! This is really awesome of you to take your time to teach un techy ppl like me ! hugs hugs **

  • @dawnwilson6800
    @dawnwilson6800 4 года назад +4

    Your video was a tremendous help. I have about 4,000 pictures and videos to transfer. After your advise on how to update drivers I am on my way. Praying they all transfer as I have the cloud but do not know what the heck it is other than always full!

  • @dailytransformationthrough2169
    @dailytransformationthrough2169 4 года назад +1

    Thank you, just what I needed

  • @ronjclark7581
    @ronjclark7581 3 года назад

    APPRECIATE YOUR EXPLANATION. YOU THE MAN. WILL CHECK OUT YOUR OTHER VIDS.

    • @HelpCloud
      @HelpCloud  3 года назад

      Thank you! Glad we could help!

  • @williamchupin
    @williamchupin Год назад

    honestly I already knew how to do it but I wanted to make sure. either way this is such an amazing video thanks for your help.

  • @kennethskidmore9534
    @kennethskidmore9534 3 года назад +2

    excellent video, a little fast but I can go back and review. Good detail, really helps seniors. Thank you

    • @HelpCloud
      @HelpCloud  3 года назад

      Glad you enjoyed it!

  • @nixongirvinwillyanto8349
    @nixongirvinwillyanto8349 4 года назад +1

    thanks, work well

  • @weisthefiz
    @weisthefiz 4 года назад +2

    OMG I have tried to look for a solution to this for probably 3 hours over many days for how to do this - iTunes, VLC, Device Manager... THIS DID IT! Thank you so much!!!

  • @siphokazimthembu3508
    @siphokazimthembu3508 2 года назад

    This was so helpful thank you 🙏.

    • @HelpCloud
      @HelpCloud  2 года назад

      Glad it was helpful!

  • @toastermaster1125
    @toastermaster1125 3 года назад +1

    DUDE, THANK YOU!!! I was agonizing for 5 Hours on finding the solutions for this problem. But, I luckily I found this video and follow the instructions. And Boom, it works. Once again, thank you for this.

  • @UnapologeticallySal
    @UnapologeticallySal 2 года назад

    Thank you so much. I’m a new iPhone user and I have been trying to figure out how to transfer my vids to my computer. I’ve tried multiple ways and your way allowed me to transfer my vids to windows. Thank you so much for sharing.

  • @claudiadeavila5768
    @claudiadeavila5768 Год назад

    Great Video Thanks

  • @curiosity19
    @curiosity19 4 года назад

    The best! Thank you =)

  • @fuadrasyadiabsamad5110
    @fuadrasyadiabsamad5110 4 года назад

    Thanks man.. You explained it very detailed.. easier for my mum to understand..

    • @HelpCloud
      @HelpCloud  4 года назад

      You bet, glad it helped out!

  • @jennykaterinecardoza7763
    @jennykaterinecardoza7763 2 года назад

    VERY VERY HELPFUL THANKS SO MUCH

  • @iforgiveyou4876
    @iforgiveyou4876 Год назад

    Thank you!

  • @bobikstars612
    @bobikstars612 2 года назад

    Great video bro! Thanks.

  • @damm_coder4550
    @damm_coder4550 4 года назад +1

    Thanks. video helped me in emergency sharing documents.

  • @mam3071
    @mam3071 3 года назад

    Thank you that helped me

  • @sofimora5647
    @sofimora5647 4 года назад +1

    I think im almost done hahs, but I’ve been two days trying, and finally it’s working!!

  • @saragarrity8218
    @saragarrity8218 4 года назад +2

    u saved my assignment thanks

  • @Devrija2377
    @Devrija2377 2 года назад

    Thank u DUDE

  • @bbcutright
    @bbcutright 4 года назад +1

    Bingo it works now Thanks

  • @Texg1rl_
    @Texg1rl_ 2 года назад

    YOUR AWESOME!

  • @ashwarn006
    @ashwarn006 3 года назад

    it worked, thanks

  • @BobG-eh5fc
    @BobG-eh5fc 3 года назад

    Thanks for a really detailed video. File transfer sizes > 800 GB. 1 file, seismic data. These types of files can be over 1 TB in size.

    • @HelpCloud
      @HelpCloud  3 года назад

      Glad it was helpful!!

  • @mobinqureshi1
    @mobinqureshi1 2 года назад

    Hey,
    I went through your way but it didn't work at all. Error is coming and it's saying " A device attached to the system is not functioning". Can you please tell me any other way?
    Thank you

  • @vids.epic.pro.
    @vids.epic.pro. 4 года назад

    thanks buddy

  • @DevNeshview
    @DevNeshview 4 года назад

    it was really worked out for me, thank you very much for your information. Great 👍

  • @heenatekchandani3116
    @heenatekchandani3116 4 года назад +9

    thank you so much

    • @HelpCloud
      @HelpCloud  4 года назад +1

      You are so welcome!

  • @mrmalstryfe8818
    @mrmalstryfe8818 4 года назад +19

    I can copy one or two items off my iphone and then i get a message "Device is Unreachable". Frustrating because i have a lot of pictures and movies on my iphone gathering up

    • @modificationpower5309
      @modificationpower5309 4 года назад +1

      i have the same problem ? anybody can help ?

    • @dorian_tihi5869
      @dorian_tihi5869 4 года назад

      same here

    • @mahoney439
      @mahoney439 4 года назад +4

      @@modificationpower5309 go to settings, general, reset location and privacy. welcome

    • @rebeccacoria2759
      @rebeccacoria2759 3 года назад

      @@mahoney439 Wow this actually solved the problem for me thanks!!! I don't usually comment but anyone else having this issue needs to know this is the solution!

    • @saziasha9280
      @saziasha9280 3 года назад

      @@mahoney439 i done same.. but still same device is unreachable

  • @paulkern7229
    @paulkern7229 2 года назад

    Thanks for the in depth explanation. You've talked me into getting rid of my iphone and buying an android.

    • @HelpCloud
      @HelpCloud  2 года назад

      They are more simple for sure!

  • @BITC0IN
    @BITC0IN 2 года назад

    ty

  • @kuroneko9600
    @kuroneko9600 3 года назад +3

    Finally I transferred all my photos from iPhone to Windows and deleted all photos from my iPhone. Thank you so much!!

  • @CeimPeighn
    @CeimPeighn 4 года назад +23

    stupid apple make it complicated.

  • @pokhara2024
    @pokhara2024 4 года назад +1

    hi there help me out please
    i just got i phone 11 pro and i am unable to transfer videos files with high efficiency but i can transfer most compatible video files . i have been trying since 2 days but helpless..please help

  • @johnkinsella8184
    @johnkinsella8184 4 года назад +12

    DITTO
    Mr Malstryfe
    1 hour ago
    I can copy one or two items off my iphone and then i get a message "Device is Unreachable". Frustrating because i have a lot of pictures and movies on my iphone gathering up

    • @gabster4503
      @gabster4503 4 года назад

      Getting the same exact problem anybody have a fix?

    • @mahoney439
      @mahoney439 4 года назад

      @@gabster4503 go to settings, general, reset location and privacy. welcome

    • @iramsworld
      @iramsworld 3 года назад

      I also frustrated to transfer my vid and pix to laptop which method i use nothing is working waht the hell.....

    • @saziasha9280
      @saziasha9280 3 года назад

      @@mahoney439 done it.. still not wrking

  • @udtech2398
    @udtech2398 4 года назад

    Nice Video.

  • @canhchua1944
    @canhchua1944 4 года назад

    thanks

  • @roxanelesage1835
    @roxanelesage1835 3 месяца назад

    The new apple phone has a special usb that does not fit in computer, what attachement (adapter) i need to buy

  • @Farukonder149
    @Farukonder149 Год назад

    but it is still not possible to transfer file from windows to Iphone without itunes, can you explain this as well

  • @Sail2K
    @Sail2K Год назад

    How can I access to files folder using same method you did? I have adapter to connect to PC but I cannot get into files folder that I want to transfer files to my PC.

  • @joanvolpe2582
    @joanvolpe2582 4 года назад

    I am going to try your method, I have a little over 9,000 pics on my phone 😱.. Bought a 125 flash drive. ... instructions so small it was stupid ! As soon as I plugged it in it automatically uploaded my info. But when I plugged it into the computer THEN it said it needed my Apple ID . So I don’t know how to back things off the drive to start again 😱 and thought about the charging cord and found you thankfully !!!!!

    • @HelpCloud
      @HelpCloud  4 года назад

      Hope it works out for ya!

  • @delltek102
    @delltek102 Год назад

    How can I extract photos and videos from the apple backup folder located on windows

  • @chrisccc503
    @chrisccc503 9 месяцев назад

    I did this and it worked but now when I go to sync my itunes with phone, the sync button is greyed out and it must have something to do with this process. any suggestions please

  • @snkdrvr2287
    @snkdrvr2287 10 месяцев назад

    I am attempting the above process with W11 and i-Phon 12. It is working intermittently. At the momnent the i-phon dings when hooked up to computer, but the i-phon does not show on the computer? I unhook and restart computer, sometimes several times and the Apple i-phon shows up on the computer..... Then I can open it and the Storage,.......... But no DCIM shows up ???? That is where I am at right now. Getting late and I have been Puttzing with this for ab 3-4 hrs !!
    Anyone have any possible solutions to this? It all sounds so easy on the net, but when I attempt it there are always Bugs !
    Thank you

  • @KristossGod1975
    @KristossGod1975 3 года назад

    And you save the day mate

  • @ImMr.A
    @ImMr.A 3 года назад +1

    I almost stopped watching when he said you are going to need 3 things, I was like what 3 things 😂

  • @Concordeagle
    @Concordeagle 4 года назад

    good video, suggest decreasing resolution as you can barely see what you're doing with those tiny fonts in explorer.

  • @joshhadley9445
    @joshhadley9445 Год назад

    Customer: My i-device doesn't work.
    Apple: have you tried buying a new apple product?

  • @shep1R
    @shep1R 3 года назад

    Up until you get to the part where the icon appears on bottom right corner re: iphone that is my problem. My iphone4 is not registering on my computer to enable me to get to internal storage, then to DCIM then to Photos. What to do?

    • @HelpCloud
      @HelpCloud  3 года назад

      Looks like you got it figured out.

  • @ArunraajSingh
    @ArunraajSingh 3 года назад

    unistalling hte driver worked.
    im able to copy the photos to laptop
    Thanks

  • @mongkolchaik5865
    @mongkolchaik5865 Год назад

    What happen if it said "a device attached to the system is not functioning"? Is it because of my cable or my iPhone?

  • @duaneschweitzer1078
    @duaneschweitzer1078 4 года назад +2

    566 mb transferred no problem ..... Thanks

  • @samanthagriffinv2.08
    @samanthagriffinv2.08 2 года назад

    You can also right click and drag and a sup menu will pop up and you can copy there too but also move files and other options

  • @PROsec5
    @PROsec5 4 года назад +1

    it says you need to buy HEVC

  • @NicolajSidsel
    @NicolajSidsel 3 года назад +1

    I’ve done this once but all of my photos have no date stamp, so all the photos got put in random order. Is there a way to transfer photos using this method without the pictures getting put in random order?

    • @HelpCloud
      @HelpCloud  3 года назад

      Try this out and let me know how it goes!
      windowscrazy.com/1859-quickly-sort-pictures-by-date-taken-on-windows-10-how/

  • @fahimzaywari5318
    @fahimzaywari5318 2 года назад

    after i connect my iPhone to computer i dont see the massage to trust or not need help sir

  • @anitarutledge2353
    @anitarutledge2353 3 года назад

    Hi there! I have done this but only my photos will transfer onto my PC. Is there a setting on my phone that I need to change to allow the videos to be transferred???

    • @HelpCloud
      @HelpCloud  3 года назад

      Here is an article that will help!
      support.apple.com/en-us/HT201302

  • @kiliankolas8416
    @kiliankolas8416 Год назад

    every body know how to from iphone can u make from pc to iphone?

  • @smilelaugh7939
    @smilelaugh7939 4 года назад

    please helkp me i cant o use my windows 7 laptop to transfer my photos and videos

    • @HelpCloud
      @HelpCloud  4 года назад

      Where are you stuck?

  • @musicgirl1201
    @musicgirl1201 3 года назад

    I am using an USB cord to transfer photos from iphone to pc. My photo box pops up and says 'Something went wrong' 'your photos may not have transfered.' I have tried rebooting everything and nothing is working. Also, for some reason photos are no longer going to icloud, storage is available and I've made no changes to the settings to cause this. Any help?

    • @HelpCloud
      @HelpCloud  3 года назад

      Try this article out and let me know how it goes!
      drfone.wondershare.com/icloud/icloud-photos-not-syncing.html

  • @cactusbound
    @cactusbound 4 года назад

    My HP all in one does not have the regular usb cord. What do I do now?

    • @HelpCloud
      @HelpCloud  3 года назад

      It has a USB port somewhere.

  • @lilgoodwin1
    @lilgoodwin1 2 года назад

    When I plug in the USB and my phone, that menu does not pop up on my phone. You said something about and charge cord being different from a transfer cord??

    • @HelpCloud
      @HelpCloud  2 года назад

      Correct, some cables can ONLY charge a phone and not all are data transfer capable. Typically the one that comes with the phone is both, but ones you get from say a gas station may not be.

  • @kylex6825
    @kylex6825 3 года назад

    for me it says that its connected but then when i go to device manager theres no portable devices nor internal storage however itunes does recognize the device???? i've tried many usb cables but windows still doesnt wanna recognize the device properly

    • @HelpCloud
      @HelpCloud  3 года назад

      When you plugged in the device, did you get a message to "Trust this Computer" on the phone?

    • @kylex6825
      @kylex6825 3 года назад

      @@HelpCloud yeah but no notification nothing only itunes says my device is recognized

  • @M20HD
    @M20HD 4 года назад +1

    i have a lot of photos and videos but i cant find my most recent which i need help???

    • @HelpCloud
      @HelpCloud  4 года назад

      Sort by date.

    • @M20HD
      @M20HD 4 года назад

      HelpCloud how do I do that?

    • @dorian_tihi5869
      @dorian_tihi5869 4 года назад

      the exact same here man

  • @charmer76
    @charmer76 4 года назад

    Thanks for the video an additional tips. I run into an issue while following the instructions. Up to six months ago I used to use the transfer option from window, and then it stop working. Runnig out of space in my cell so I found this manual process, which worked fine until I start getting a window message "Error Moving File or Folder - A device attached to the system is not functioning" Any idea what is going on? Is it Windows10 or is ti the iOS that is having issues.

    • @HelpCloud
      @HelpCloud  4 года назад

      This article might have some good tips for you!
      www.helpcloud.com/internal/internal-d407a92332d863a2ac7ee25a18ea9565/
      Let us know if you still need help

  • @rashmikasatish2951
    @rashmikasatish2951 3 года назад

    I have so many photos and videos in my old iPhone but only 3 photos r showing up in my windows PC wat can I do pls help me !!

    • @HelpCloud
      @HelpCloud  3 года назад

      You will want to find out where they are stored, then navigate on the machine to that folder.

  • @saqib063
    @saqib063 4 года назад +4

    Why after transferring couple of photos it says your device is unreachable.

    • @HelpCloud
      @HelpCloud  4 года назад +1

      Did the device lock?

    • @teona-mariapastina5969
      @teona-mariapastina5969 4 года назад +1

      Mine too, and no, the devide didnt lock.

    • @DreamerAnis
      @DreamerAnis 4 года назад

      whyyyyyyyyyy really???? :(((((

    • @mahoney439
      @mahoney439 4 года назад

      go to settings, general, reset location and privacy. welcome

  • @mexicanbeachbumtv
    @mexicanbeachbumtv 3 года назад

    MYSTERY!! Both my iphone and ipad have photos in "albums" or "collections", that I cannot transfer to my PC, they dont even appear, they can only be seen on the device itself. any solution?

    • @HelpCloud
      @HelpCloud  3 года назад

      Do you know where the albums are listed on the phone?

  • @anoop6841
    @anoop6841 3 года назад

    how to copy win pc to ipad/iphone? by same method not working from pc to ipad?

    • @HelpCloud
      @HelpCloud  3 года назад

      Just reverse the steps :)

  • @MustafaTayel--
    @MustafaTayel-- 3 года назад

    nice background bruh XD

  • @lloydlarkin7557
    @lloydlarkin7557 Год назад

    I have been trying to transfer a large number of pictures (about 1600) but less than 500?actually transfer. How can I get them all to transfer?

    • @HelpCloud
      @HelpCloud  Год назад

      Should be able to select all and copy.

  • @Althaf9299
    @Althaf9299 4 года назад

    i can copy But After copying Some videos not working on PC(Windows)

    • @HelpCloud
      @HelpCloud  4 года назад

      The video formats that may be giving you issues are most likely in .mov format. Windows stopped supporting quick-time which is what plays the mov file type. You can install iTunes and see if you have better results.

  • @dikshagulati3045
    @dikshagulati3045 3 года назад

    when i opened the internal storage it showed that the folder is empty what should i do?

    • @HelpCloud
      @HelpCloud  3 года назад

      You may want to check your phone to find out where you pictures and videos are.

  • @sueoconnor12
    @sueoconnor12 2 года назад

    I go through that whole process of transferring but then in the middle of the transfer it stops and about 1% of my photos are actually transferred and then it says the device is not discoverable… Any ideas how to fix that

    • @HelpCloud
      @HelpCloud  2 года назад

      Is the device locking or timing out?

  • @alinam3088
    @alinam3088 4 года назад +3

    i dont have portable devices driver folder in my windows 10 wth

    • @IAMHIM414
      @IAMHIM414 4 года назад

      Aleyna Mansuri you have to plug your phone in first. I had that issue too.

  • @DdumbaRayaan-ty7sz
    @DdumbaRayaan-ty7sz 6 месяцев назад

    How can I transfer from laptop to iPad

  • @somaanand82
    @somaanand82 3 года назад

    The vid is like 1yr old but still works

    • @HelpCloud
      @HelpCloud  3 года назад

      Not much changes with the USB method.

  • @deankay4434
    @deankay4434 3 года назад

    I have a curious question; I was forced into retirement and have not had a cell since 2008. Yep, company supplied but in 2020, my son sent me an iPhone 6. Great. You are right about gas station cable, they don’t have they electronics in the cable ends for bi-direction serial date, over current protection, all kinds of data built into both ends.
    I have working phone, but a Dell Latitude D620. With a new HP printer that uses wireless via the modum. I can by pass it by plugging I’d the cord but the laptop had no driver. HP claims they don’t have an XP Driver because it is not support. I told them I wouldn’t hold them responsible for anything as the laptop is “Never” online. Can I download an HP driver to place on my XP Pro laptop to use the new printer. Unfortunately the printer doesn’t have Bluetooth. Light is on the laptop but no card. No, I can install a card but have he driver. It has become a viscous circle. Thanks, old guy, Omaha, NE.

    • @HelpCloud
      @HelpCloud  3 года назад

      Unfortunately, if they don't make a drive for Windows XP, you won't be able to use it on the Dell Machine.

    • @deankay4434
      @deankay4434 3 года назад

      Thanks for advice. Shame, it would be like Toyota not making brake pads or timing belts for Corolla or Camrys made before 2008. No parts, no service. Thanks for the reply!

  • @adelTrX
    @adelTrX 2 года назад

    i didnt see the portable devices in device manager help please ?

    • @HelpCloud
      @HelpCloud  2 года назад

      Do you see your phone in the "This PC"?

  • @WishfulLPS
    @WishfulLPS 3 года назад

    It keeps on saying “the best drivers for your device are already installed” I’ve done everything you said, my phone has a setting so that it doesn’t turn off, there’s three-bar/5-bar wifi connection on both devices why is this?

    • @HelpCloud
      @HelpCloud  3 года назад

      So what are you having issues with?

    • @WishfulLPS
      @WishfulLPS 3 года назад

      @@HelpCloud
      It wouldn’t get past the “The best drivers for your device are already installed” part.
      I fixed it though, by importing with iCloud, thanks for the tutorial though! It gave me a general idea and helped many others

    • @chesterbaconga9279
      @chesterbaconga9279 2 года назад

      @@HelpCloud ive done all you did until the part where you go from this pc , apple iPhone when i double clicked it theres no folder of any kind

  • @shalenee8586
    @shalenee8586 4 года назад

    What if its a ADD file and I have a problem no videos does not pop up when im in the file explorer menu

    • @HelpCloud
      @HelpCloud  4 года назад

      Check out this link and let us know if you still need help!
      filext.com/file-extension/ADD

  • @leeteyler1516
    @leeteyler1516 Год назад

    Where is the Pass Code located ?

  • @blank7351
    @blank7351 3 года назад

    Would this be for both ways? Like from pc to my phone?

    • @blank7351
      @blank7351 3 года назад

      Neven mind I tried it, and didn't work. Do you have a way to transfer videos and images from your pc to your phone?

    • @HelpCloud
      @HelpCloud  3 года назад

      This should work both ways.

    • @blank7351
      @blank7351 3 года назад

      @@HelpCloud but it won’t let me highlight and drag it or any of the other ways. Do you know why?

  • @aminejaouad2981
    @aminejaouad2981 2 года назад

    5:30 when i click on” apple iphone” it says that the file is empty

    • @HelpCloud
      @HelpCloud  2 года назад

      Is the phone unlocked?

  • @leizelboiser6729
    @leizelboiser6729 4 года назад

    My laptop is only making a sound but no pop for option that my phone is already connected. But i got my security, just like that TRUST thinggy.. i have done it before but now its no longer working.. its only using now as a charger.. it’s charging from the laptop. Haha

    • @HelpCloud
      @HelpCloud  4 года назад

      Try a different USB port.

  • @HirukiGamage-xr3so
    @HirukiGamage-xr3so Год назад

    Mine doesn’t say anything it gets charged 😢

  • @billygraham5589
    @billygraham5589 2 года назад

    I open the iPhone via "This PC" and it just says the "folder is empty" But it is not empty. Not having any luck with getting my photos into my PC

    • @HelpCloud
      @HelpCloud  2 года назад +1

      Is the phone unlocked?

    • @billygraham5589
      @billygraham5589 2 года назад

      @@HelpCloud
      Yes.
      I did then try iTunes, by downloading and installing. Then I got the “Trust” option message - before I got an “Allow” option message. (Apparently not the same thing.) Then with iTunes I could see the folders with my pictures BUT the image I wanted to print would not easily open but eventually did. (Was a png file image.) I was then able to take a screenshot of the image from a preview of the image (a pretty good preview) and used the screenshot to create a document with MS Paint and copying and pasting that screenshot image to a WordPad document to print it out - it was a document for work from my bank.

  • @victormendez688
    @victormendez688 2 года назад

    Is there a way to do this if the phone screen is destroyed??

    • @HelpCloud
      @HelpCloud  2 года назад

      Do you remember if the phone has a lock code or anything?

    • @victormendez688
      @victormendez688 2 года назад

      @@HelpCloud My passcode thats it but the screen is destroyed it won’t turn on anymore

  • @sashornashirley3064
    @sashornashirley3064 4 года назад +1

    I don’t want to transfer pics and videos. I want to transfer docs / files from my iPhone storage to the computer and vice versa

    • @HelpCloud
      @HelpCloud  4 года назад

      I have a video planned for this method!

  • @2PictureDown
    @2PictureDown 3 года назад

    Mine after DCIM says folder empty

    • @HelpCloud
      @HelpCloud  3 года назад

      Check your phone and see if they are in different albums.

  • @marycarl460
    @marycarl460 4 года назад

    I got as far as uninstalling the device but it will not recognize a new driver. I tried restarting phone in case it had timed out but still nothing, Any suggestions?

    • @HelpCloud
      @HelpCloud  4 года назад

      Do you have iTunes installed? iTunes isn't required but install a driver that is needed.

  • @gloriadoeeee
    @gloriadoeeee 3 года назад

    mine said this folder is empty ..

    • @HelpCloud
      @HelpCloud  3 года назад

      Check one of the images on the phone to see if it is saved in a different location.

  • @HiKarlie
    @HiKarlie 4 года назад

    I wanna transfer videos from my laptop to iPhone

    • @HelpCloud
      @HelpCloud  4 года назад

      Just reverse the steps.