How to receive a MoneyGram payment using the FNB App
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- Опубликовано: 11 сен 2024
- Hey there everyone the Bank insider here.
This is just a short tutorial on how to receive a MoneyGram payment using the FNB App.
Don't forget to hit the notification bell so that you don't miss the next upload.
FNB App for Android: play.google.co....
FNB APP for iPhone: apps.apple.com....
Music credits:
Kelvin Momo (Production Mix 12)
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Thank you , fainted 5 times before finding this video super helpful 😁😁😁
Hey @busisiwesithole
Thank for the feedback.
We’re glad this video has assisted you 👊🏾.
Thank you so much. This help me a lot
Hello @emiliewillab7340,
Thank you for your feedback.
We are pleased to hear that the video has been helpful to you.
Thank you so much this was so helpful, you are a star
Hey @Lindo Mahlangu
Thank you for the feedback.
We’re glad the video helped.
Great video,never knew about this video,thanks a lot👌
Hey @Anna Xaba
First, Happy New year🎇🎆🎇
Secondly
Thank you for the feedback 😌
We hope that you find some use from it👍🏾
Good video man!
Hey @Saxo
Thank you for support 💎🤗
I have a error it says transaction cannot be processed as it had already been received by beneficiary it says error 887
Hey @Deil Lydia
Thank you for your comment.
We think the best people to speak to regarding this matter is with MoneyGram directly.
Use this link to get help
www.moneygram.com/mgo/us/en/helpcenter/
We hope your issue gets resolved.
great video thanx brew, does the sender need any information from the receiver when sending the money??
Hey @IKNOW
Thank you for the feedback.
Yes the sender would need the receivers details.
Here's an article from Moneygram describing the senders requirements :
www.moneygram.com/intl/xk/faq
We hope this helps.
@@thebankinsider
"This transaction was completed in-store and certain functionality is unavailable online." Does this mean the recipient has collected the cash?
Hey @16111Melody.
Thank you for your comment and question.
This might possible but we can’t agree as we’ve never encountered such an issue.
We advise that you check MoneyGram’s FAQ below:
www.moneygram.com/mgo/us/en/help/faq/receiving-money/
We hope you find the answers that you’re looking for.
Useful. Thanks.
Hey @manumuteba6247
Thank you for the comment and feedback 👍🏾
Hello i follow the step but it show error and i later when to the FNB ATM trying it again it show that transfer status not available. I cam back home a track the money again it show that fund has been received by receiver . I now log in to my fnb app and check history it show that the money was received by FNB forex but was not reales in my account what my be the problem
Hey @cimeriesarmstrong6605
Thank you for your comment.
It sounds like you’ve encountered a technical problem on either MoneyGram of FNB’s side.
We advice that you contact those parties using the following contact details:
FNB: 08601 36739
MoneyGram: www.moneygram.com/mgo/us/en/helpcenter/
We hope this helps
Hey does money gram also put your money on hold just like PayPal if it's a new account or once we've download the app we can start receiving money without having to wait 21days
Hey @Nala Nzimande
Thank you for reaching out
Here the following possible reasons as to why your funds are on hold:
MoneyGram may be waiting for additional information from the sender in order to process the transfer
If your funds have been placed on hold, it means MoneyGram needs more information from you to deliver money to the recipient. Reasons for this might include: Identity verification
We hope this information assists
If you still need additional assistance we suggest contacting MoneyGram directly with the issue using the link below
moneygram.co.za/contact-us
Ow man god bless ❤
Hey @Transformingloves784
Thank you for the comment and feedback.
We’re glad the video has assisted you .
This option is not available on fnb business account
Hello @OnTourscapetown,
Thank you for your comment.
Unfortunately, we are not certain if that option is possible.
You will need to contact the FNB Forex Department directly to inquire about the process.
You can reach them at 08601 36739 or visit their website for more information: www.fnb.co.za/forex/payments/moneygram.html#:~:text=Customer%20should%20contact%2008601%2036739.
Hi. How do I receive moneygram sent to my account? Didnt even get notification on my app to inform about the transfer!! Wha do I do now ?
Hey @fleshblood2937
Did you by any chance receive the reference from the sender?
@@thebankinsider Yes I do have the Ref. Number whats next?
Okay did try following the steps from 0:41 ?
The music is such a hindrance
Hey @ladlynn2096
Thank you for your comment and feedback 👍🏾.
If someone is sending me money from UK what should I give him like for an example should I give him only my Full name that appears on my ID ?
Hey @Tee CFC
Thank you for the comment
The sender will need :
Your ID number
Full name that’s displayed on your ID
If the sender will be sending money to your bank account, the sender will also need your bank name and account number
We hope the information we’ve provided will assist .
Use this URL for more FAQ’s : www.moneygram.com/intl/xk/faq
Should you have any more questions please feel free to comment.
Does this transaction can be made on saturday?
Hey @racheldonel846 .
Thank you for the comment.
This is what we found on the internet: Timing of funds availability in your receiver's account varies depending on destination country and is subject to banking hours and systems availability, good funds availability, approval by MoneyGram's verification systems and local laws and regulations; banking business hours typically exclude weekends/holidays.
www.moneygram.com/mgo/us/en/help/faq/sending-money/
We hope this helps.
If you still need further assistance you can contact MoneyGram for help here :
www.moneygram.com/mgo/us/en/help/contact/
i try same way u use but i m still not able to get money
Hey @RajpotAfrica
Thank you for your comment.
We think the best route to take would be to contact MoneyGram directly to get assistance.
Can I receive money from Moneygram while I do not have moneygram account?
Hello @Peace Abner
Thank you for your comment.Apologies for getting back to you so late.
If you’re receiving the funds via the FNB App no there is no need for a MoneyGram account.
Hi does FNB still charge you for receiving funds ?
Hey@@racco9769
Thank you for the comment.
We think the best thing to do would be to check it up directly with FNB.
You can also have a look at FNB’s annual pricing guide to see the charges associated with using MoneyGram:
www.fnb.co.za/downloads/pricing-guide/products/FNB_PricingGuide_ForeignExchange.pdf?v=202206
Can I withdraw MG in south Africa when the money was originally sent to US
Good morning @Love Lead
Thank you for the comment.
Hmmm this one might be tricky.
Is there an error that is displayed when you try to withdraw the money?
@@thebankinsider I have not tried it I just wanted to know if it’s possible
Hey @@lovelead2834 it’s always good to make sure 🤙🏾.
Please let us know of the outcome
Nit this feature not being available in my country
Hello @Rihannon Miles
Sorry to hear that.
Try using this link to see what features are available in your country
www.moneygram.com/intl/
We hope this will help in some way.
Does nonresidential receive moneygram
Hello @Latifa L Nyakurutara. Thank you for your comment.
We’re not 100% sure with that question.
But we can recommend reading the FAQ’s on the MoneyGram website using this link:
moneygram.co.za/fnb
We hope this helps 🤝🏾
How to see if moneygram has been reversed?
Hello @Blessimg Sphesihle
Thank you for the comment
Have you tried selecting “send cancel” under “remittances”?
Is it work in india
Hey 👋🏾 @Naaj Kaur
Thank you for the comment.
Please see the link below for the countries that support MoneyGram
moneyonline.kr/remit/help/countrylist-name
We hope this helps
How do I pay
Hey @Something Interesting
Thank you for the comment.
Since we don’t have a video on how to make a transaction on MoneyGram please use the he following “how to” steps from Money grams website:
www.moneygram.com/mgo/us/en/send/how-to-send-money/send-pay-with-cash/
We hope this helps
I have an error after putting in my reference code
Hey @Kayde Ball
Thank you for the comment
What does the error say when you enter your reference number 🤔?
@@thebankinsider error 668
@@kaydeball1162 by any chance are you pasting the reference number from your keyboards clipboard?
@@thebankinsider negative I'm typing it out
@@kaydeball1162 have you also made sure that there is no space after the last letter or number?
I'm struggling when I enter the reference it says, receiver name does not match
Hey @Hlobisile Mlhindwane
Thank you for your comment.
We think the best people to contact with this is directly with MoneyGram.
Use this link for help:
www.moneygram.com/mgo/us/en/helpcenter/
We hope your issue gets resolved.
Bad video you not see a thing
Hey @user-zi4dl9ul4t
Thank you for your comment and feedback.
Did you by any chance try to change the quality settings from whichever device you were watching the video from?