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I have a question I live in Australia so valve doesn't sell the index or controllers I have the vive wands and I want to get valve index controllers if I was to get the index controllers imported from another country would I run into faults with the index controllers within a year of use. Also would you recommend the controllers in my case
Yo, look into getting a split loom thread wire cover, it's like $10 and takes the brunt of the ware and tear off the cable, I've had my index for 8 months and besides a little dust my cable is still in pristine condition
i like how he thinks they pay to fix everyone else index and they are hemorrhaging money due to it . when the reality is they know who he is and makes sure they cover it and everyone else can fuck off or pay
Yeah, mine has two. I also reinforced both with cable ties, don't use a pully system, and have a clip on the cable that attaches to my belt so there's never any opportunity for strain on the headset. As long as you take care of your headset, there shouldn't most of these issues.
I got that second one at the back of the headset to break of for no real reason. I don't use a pully system, using a cable tie there now to hold it in place for comfort reasons, did not think this was a new addition as you otherwise get the cable to lay on your shoulder instead of running down your back (which the prior is rather annoying) About 3 months, 600-800h I guess, based on my nearly 2k hours in steam vr, and having broken the 1k still with the WMR.
Quick Reminder: despite the problems remember that he spends A LOT more time on the index than most people probably will for a long time. So while some things like the first cable failure and some of the early issues are a good point to look at, not all the problems will likely happen unless you're putting in hours and hours almost every day every week and putting stress on these objects more than the normal Index user.
I think it's a lot less the actual time he spends, it's the way he uses all the stuff. He's incredibly a violent with his headset. I'm not saying that using it like that should have these issues though, besides doing handstands which he has broken more than one index with.
Yeah, that is a good point. But personally, I'll be a very happy gamer once the Steam VR headset and it's equipment gets as durable as the Quest 2 and it's equipment. And durable enough that you could use it for as many hours of the day as a "hardcore gamer" would on their computer.
@@her0880 Couple months. Nowhere near as used as 1k hours but still used a lot. I've only ever had issues with tracking and that was my own fault for not having the tracking stations at the right spot(I noticed after around 50 hours of play, fixed that and now it works pretty well).
Boy is the VR community lucky to have a dude like thrill making content. The comparison to a car startup while also clarifying that it's not a confirmed 1 to 1 comparison, sums up how insightful the homie is while style having integrity. Props to the homie.
Here's an idea for preserving the cable on the Index… There's a type of plastic tubing used for cable management of computer desks. This tubing has a repeating rib structure, similar to an accordion, that allows it to be more flexible. The tubing is also slit open on one side along its entire length, which allows you to insert cables from the side, rather than feeding them into the tube to be pulled all along the length. I think that putting your headset cable(s) inside this kind of tubing, and anchoring the tubing to the headset (and the pulley system if you have one) instead of the cable itself, would take a lot of stress off the cable. Ideally though, I think it would be be good if the cable itself had a spring shape for about a third of a meter, or one foot, right at the end where it plugs into the headset. The same kind of spring shape seen on the cords for corded telephones, and small radio transmitters to connect the microphone to the rest of the equipment. These spring shapes are better suited to being moved around a lot, and even twisted. Because they can be twisted with much less stress, I think they would be a great choice for relieving mechanical stress right where it's needed most: close to the plug, where it must match the rotation and position of the headset cable socket exactly. For the remaining length of the cable, it can be the normal, straight shape, which should be anchored by a clip if the cable is deemed strong enough on its own, or encased in plastic tubing if it's not strong enough on its own, with the tubing being anchored to the headset instead of the cable. I think this could be done without having to replace the entire current stock of cables, by using a simple, short cable extension on the end of the current cables, which has the desired spring shape. If someone wants to let Valve know about this, be my guest! I'd rather stop everyone suffering than horde the idea to myself in the vain hope of wringing money out of it somehow. They can have the idea for free. Maybe it will encourage them to keep improving their hardware when they don't have to constantly send out replacements.
I hope more thought will be put headsets’ durability in the future It must be really disappointing when the headset breaks, especially if you can’t get the part replaced
No. I refuse to have that high pitch buzzing in my ear 24/7 from the base stations being on when I'm not using them Like if I can imagine what tinnitus is like; this is it Edit: if he's not talking about putting them in sleep mode then I'm dumb. In sleep mode I don't hear them at all. But leaving them fully active 24/7 like they were out of the box is absolutely not happening
@@WhyIsEverythingTaken You and me both.. It especially has gotten worse last month or so, and I can't call for an appointment even if I could afford to..
Yeah, most people I've met have maybe went through one controller from smacking it hard against the wall or a new wire. I think he has himself to blame for the insane amount of failures lol.
I've spent 3-6 hours in vr a week since November 2019 and my index is still going strong! Even if it had issues I still don't see headsets with refresh rates and fov on par with the index. Plus the big brother facebook quest ecosystem is creepy.
Personally, I have had my valve index for a year, used it for 4057 hours of VR, and only ever had to replace my headset cable once, and my left controller once
Dude I got Index like 2 days ago, you're scaring me man.. I'm not even violent with my headset and I take it slow.. It's good that I saw this video first hand, tells me what to not put stress on too much
Definitely gonna be interesting to see what you have you to show us! This is certainly a "true" representation of the durability, more than any torture test can ever be. Thanks for all the great content!
My wall speaks in pain of my knuckle controllers, im my first 4 wekks of vr i punched my wall like 7 times. controllers still fine and now its nearly a year
480hours behind with my Valve Index and no breakage of cable here or any other problems. (Knocks on wood). I do use a pulley system but I am rather cautious with my equipment. However I did fling my right controller once across the room during a very intense Beat Saber session but it didn't break. Guess I dropped it "the right way". ;P I definitely power down my base stations. The high pitch noise (not very loud, but noticeable) they make is unbearable when you go to sleep and the house is quiet.
I've only had to RMA one controller, and the people at valve were cool. I just contacted support, they asked what was wrong, and asked me to verify in the controller test thing that the left thumbstick would not work, and they gave me a shipping label to send the old one out, and at the same time they sent a new one. It only took about a few days, and I was back to playing games. Like thrill said it sucks that these problems exist, but valve does stand by their products by giving free RMAs as long as you're still in warranty.
My experience was rather nice. I just submitted a help ticket for my issue, they ask for some form of verification, they give me shipping instructions, then all the sudden I have a new HMD
I'm on my 3rd RMA that is being done three months out of warranty. I absolutely cannot complain. My first RMA was for a left Thumbstick...and a year later I have had no problems whatsoever with the new controller or my original right controller. My HMD issues have been relatively minor but still not something I'm happy to endure for the cost of the headset. Valve agrees I shouldn't have to, and they have taken care of me without any hassles whatsoever.
The sequel I wasn't expecting, but I'm glad happened. Also, finally got my quest an holy moly it's fun. I have always been an enthusiast in vr and now I'm spreading the fun with family and friends.
Oh absolutely. Biggest thing with the Quest 2 is it's second gen quest hardware and it's god knows how many gen oculus hardware. Oculus has had A LOT of experience making headsets so in general they have a good idea of how to make a durable headset because of experience. Meanwhile the Index is Valve's first foray into VR and uhh.... It shows. It's great hardware but it ABSOLUTELY suffers from the "first generation hardware curse" and all the jank that entails
Tip for Index users: Consider magnetic USB-C cables to charge the knuckles. Puts minimal stress on the connector that will snap into place. I have had the port break previously and was unable to recharge them.
Pro Tip: Use the touchpad. I've had my index controllers since December 2019 and have no issues with them since the transition to Touchpad movement. I also do not use pully system and just use Turn Signal for cable management. Been running my Pimax 8kx for 6 months with no issues thus far. Lastly, I have carpeting in my VR play space, helps for comfort since I play barefooted and prevents fatal controller drops.
I have no clue what he does to his headset, I have nearly 800 hours in the index and the only issue that I've had was completely my fault, being a ripped out thumb stick that i caused which valve replaced for free
@@KiegKillsReality Either your base stations are somehow quieter or your high frequency hearing is diminished. I've heard people have quiet base stations but all three of mine are "whiny"
@@Krankenstein105 I’m 17 so my hearing isn’t gone yet lmao. I mean maybe the difference between me and other people is that I hear the whine but I just don’t care. Like I can deal with it, you know? Idk dude. Or maybe my base stations came faulty or something. Who knows.
And this is why I use the included wrist straps even though the Index controllers strap onto your hand directly. I never want these to drop. Even if the plastic holding the triggers in wasn't as fragile as they are, the nature of capacitive sensors for the finger tracking means that aspect of the controller was always bound to be fragile.
I've been using my Rift S for a very long time (around its release) and it's been surprisingly good. I really haven't had any issues with mine, though I also don't use it daily. EDIT: yeah, i can confirm that the controllers oculus makes are very sturdy compared to some of the other controllers i've seen and used
One thing Valve did do to stop hemorrhaging RMA money is draw a hard line with the warranty at 1 year. It sounded like they gave you replacements more than a year out unless I misunderstood the times you were saying. I can confirm basically everything in this video. The cover on one of my speakers also popped off. Mostly cosmetic, but it was providing SOME structure and now the speaker tilts in a little more and sometimes brushes my ear. One instance of audio cutout that I had forgotten until watching this, solved by re-screwing it and never happened again. Left thumbstick (used for movement in most games, I clicked it a LOT in Pavlov) lasted about 2 years for me before it got loose and drifted. I looked up a repair video here on youtube and soldered on a new potentiometer successfully, but broke the grip sensor in the process (dropped the stupid strap adjustment spring down INTO the controller, having to break it all the way open, broke the ribbon cable connector on the mainboard). I also had the cable clip break, after I removed the plastic loop holding the cable that resulted in that nasty fraying/pinching. Those two combined killed the cable, and I scratched the lenses while trying to follow valve's troubleshooting, which is the one warranty replacement I got at, 9 months or so? When I contacted them again for scratches on the lens again, the first thing they asked for was serial number to verify warranty, and immediately said there was nothing they could do, including paid repairs, when it was > 1 year. Hell I can't even buy a single controller or just the half of the cord that I actually need, has to be the whole set for $270 or $120 respectively. I swear I'm not a shill or affiliated in any way, but I HIGHLY recommend Vr-wire for pulley system. It allows much more freedom of movement (actual pulleys on a track) and puts less stress on the cable, although it is still more than not using pulleys at all. Much less tug than the series of fixed retractors also. And they also have a nice silicone cable guide to serve the purpose of the zip tie in the video, but soft and won't fray the cable at all. Also using that VRcover (or whatever brand) cloth backstrap cover, and routing the cable through that first small run now instead of using that plastic clip that damages the cord.
Tips is to put on the wrist straps and then put on the headset (avoid drops). The motor in the base stations are sensitive to heat, so I let my four 2.0 base stations power down (green light to blue light). Wait some seconds and then cut the power so they can cool down. But I only had them running for 9 months, will report back when more time has passed. I also wipe the controllers and headset after each use with a dry and smooth towel to remove sweat and oil that comes from your hands. As oil cause damage to plastic over time.
This man literally break dances in VR just FYI Ive hit my wall and the HMD numerous times playing Thrill of the fight and I have cracked 1 controller after a genuine countless number of times. The controller actually retained full functionality but I RMAed it anyway. Consider as well I do real boxing so Im providing a full force punch and yet still not doing this kind of damage to my index. Ive truly never seen anyone break an index more than this guy
Huh hearing this makes me feel lucky. I've had mine since early december 2019 and it still works fine. The only problems I have with it are the cord constantly turning into a noose and the trigger on my right hand remote started making a squeaking sound about a month into owning it but it still works perfectly.
ive had my index for only a little bit shy of 2 months and while it still works just as good now as it has on day one, watching these videos stress me out LMAO i wanna keep this thing working for as long as possible
Reminds me of the CV1 days lol, I went through 3 HMDS, all covered by Oculus. But this kit is far more expensive. Kinda glad I’ve yet to get an Index. For now, I’ll continue playing my PC VR games wirelessly with my Quest. 🤗
I've came across my very first Valve Index issue and it's my left thumb stick drifting backwards if you press it to the rear at all it will make you walk in reverse, my solution was to just press forward very quickly after going backwards, I'm hoping it doesn't get much worse. I still love and enjoy the headset and bay stations with no issues there. Thanks for sharing and as always keep building👍
6:28 the FAQ says: "SteamVR's Base Station Power Management feature is turned OFF by default. Turning this feature ON ensures that your Base Stations power off when not in use to reduce power usage and extend their lifespan."
thanks for saving me from buying a new vr setup. ive now decided to simply buy the knuckles, keep my vive and all included hardware as a backup, put my gearVR lenses into my vive, and wait for an index revision or perhaps an HTC competitor before buying anything else. thoroughly earned sub. ill be tuning in for more content.
With effort. Going through an RMA process takes time to process and effort for your part to send and receive stuff. It can get annoying and for those living outside of the US and supported countries, it would actually cost you money to go through the RMA especially now with shipping rates going through the roof because of obvious reasons.
The index seems so fragile compared to everything else, I’ve seen my friend throw his quest 1 into the wall 2 separate times when he gets mad, and it’s fine. I’m not saying you should throw your headset and that abuse isn’t bad, but still
ive dropped my index controllers knocked over my base stations and droppes my headset all on accident no orange lights not scratches tracking still works fine and everything results may vary tho
@@BsicalyLucifer That’s great to hear, I don’t have an index it’s just from what I’ve heard from other people, but I guess I’ve been underestimating how durable it is
I've hit my knuckles against my wall a few times because I got a bit too immersed and they still work perfectly fine. Thrill just goes a bit too hard on his equipment
As an engineer, the issue with starting and stopping the base stations constantly causing extra wear actually does make perfect sense. People who manage servers will tell you the same thing about hard drives. They're way more likely to fail if you start and stop them than if you just let them run 24/7. This is true for nearly any time of engine or motor. There's a lot more force required to start and stop them than to just let them run. Depending on the type of engine or motor, starting and stopping them can also cause thermal expansion/contraction cycles that you won't have if you just let them run at the same speed all day long. As far as the pulley system is concerned... I use a pulley system, too, but I have mine set up where it puts relatively little force on the cable. Basically just enough to hold it up. While the spring tension in the pulleys themselves are not adjustable, I just have multiple pulleys daisy-chained off of each other. Granted, mine is coming from a higher height than most. The main pulley is mounted about 9 feet up off the floor (high ceiling room,) but I have 3 pulleys daisy chained on it. While it's strong enough to keep the cable up in the air, it doesn't put much tension on the cable. The next pulley it's connected to has 2 pulleys daisy-chained. In addition to keeping the stresses on the cable down, this setup also greatly expands the area around which I can freely move for room-scale VR.
Clean it on the reg with a slightly damp microfiber cloth and it will stay shiny :) I also recommend cleaning the lenses before every play session (circular, from the inside out slowly) if you keep them smushed up against your eyes. Sweat is the enemy of the glue moisture barrier seal under the lens rubber gaskets, be sure to air your headset out if you notice a sweat coming on. Removing the clear plastic faceplate when you jack in helps it stay cooler also.
@@AM1N4L agreed. I've been trying to tell people this and I wish thrill was more careful or at least made it known that his issues are due to gross mistreatment, and not the typical user who may treat it like they couldn't afford another. That glue doesn't just come out from being warm, it comes out from molesting the rubber gasket while cleaning the lenses, pushing your eyebrows against it while playing, and sweating in the headset. Did you see the giant sweat/water damage ring around thrills lenses? It's ridiculous.
I am a moderate user and yes, you need to treat the controllers with care. The triggers are fragile and its human nature to mash down on them during tense moments. Unfortunately there are small plastic parts holding the whole thing together.
i have to admit I've been a lucky one. I've only had to replace one controller from stick drift and i had the stars problem once but rebooted my computer and it was fixed. Hearing your multiple horror stories reminds me that, even if i love this thing, I shouldn't fully praise it like i want to, it has it's cons.
Hey, hey, hey, hey, hey, hey, hey, hey Hey, hey, hey, hey, hey, hey, hey, hey Hey, hey, hey, hey, hey, hey, hey, hey There lived a certain man in Russia long ago He was big and strong, in his eyes a flaming glow Most people looked at him with terror and with fear But to Moscow chicks he was such a lovely dear He could preach the Bible like a preacher Full of ecstasy and fire But he also was the kind of teacher Women would desire Ra ra Rasputin Lover of the Russian queen There was a cat that really was gone Ra ra Rasputin Russia's greatest love machine It was a shame how he carried on He ruled the Russian land and never mind the Czar But the kazachok he danced really wunderbar In all affairs of state he was the man to please But he was real great when he had a girl to squeeze For the queen he was no wheeler dealer Though she'd heard the things he'd done She believed he was a holy healer Who would heal her son Ra ra Rasputin Lover of the Russian queen There was a cat that really was gone Ra ra Rasputin Russia's greatest love machine It was a shame how he carried on But when his drinking and lusting And his hunger for power Became known to more and more people The demands to do something About this outrageous man Became louder and louder Hey, hey, hey, hey, hey, hey, hey, hey Hey, hey, hey, hey, hey, hey, hey, hey Hey, hey, hey, hey, hey, hey, hey, hey Hey, hey, hey, hey, hey, hey, hey, hey "This man's just got to go", declared his enemies But the ladies begged, "Don't you try to do it, please" No doubt this Rasputin had lots of hidden charms Though he was a brute, they just fell into his arms Then one night some men of higher standing Set a trap, they're not to blame "Come to visit us", they kept demanding And he really came Ra ra Rasputin Lover of the Russian queen They put some poison into his wine Ra ra Rasputin Russia's greatest love machine He drank it all and said, "I feel fine" Ra ra Rasputin Lover of the Russian queen They didn't quit, they wanted his head Ra ra Rasputin Russia's greatest love machine And so they shot him 'til he was dead Oh, those Russians
I used to rule the world Chunks would load when I gave the word Now every night I go stow away Hide from the mobs I used to slay They once were terrified Every time I looked into their eyes Villagers would cheer my way For a hero I was, that's what they'd say One minute we had it all Next our world began to fall Away from all that it had once become They all cried for my help, but I stood there numb I gaze off into the boundless skyline Noteblock choirs playing in the sunshine Turn 'round pick up my sword and wield The blade that once forced evil mobs to yield And hope one day that this chaos and Destruction turns for the better Never a bow in hand That was when I ruled the land It was the creepers and Skeletons Blew down the doors and boxed us in Arrows whizzing by like streaks of light I tried all that I could to stay and fight As the undead roamed the street Families broken at my feet Life itself suspended by a thread Oh, why is it that I wasn't dead I gaze off into the boundless skyline Noteblock choirs playing in the sunshine Turn 'round pick up my sword and wield The blade that once forced evil mobs to yield If this battle should leave me slain I know Herobrine will call my name Better to take a stand That was when I ruled the land I gaze off into the boundless skyline Noteblock choirs playing in the sunshine Turn 'round pick up my sword and wield The blade that once forced evil mobs to yield If this battle should leave me slain I know Herobrine will call my name Better to take a stand That was when I ruled the land
Thanks, Thrill, this is a great video! I've been in VR since the days of the DK1 in 2014. My Rift CV1 (5 years old) still works great today (used for thousands of hours), and so far I never had any problems with my Rift S (one and a half years old). WIth the Index I had one failing controller three months in (replaced by Valve within a week). The Index headset still works, but I am starting to wonder when it will show the first symptoms... Same as you, I love the Index though and am still recommending it.
@@AtlanticPOG He must not have seen it recently. Its become quite spectacular. ruclips.net/video/C69jXj6czno/видео.html ruclips.net/video/seIKpvfba-Y/видео.html
Reminds me of one episode of Only Fools & Horses. When Trigger says he's been using the same broom to clean the streets for years. He only replaced X amount of handles and brushes.
Interesting video, I have two locations with Valve Indexes (4 per location) and haven't had the issues you've listed, except a cable that just just went bad and replacing was a nightmare waiting for Valve to replace. Knocking on wood!!
Found this video and the 1000hour one after my index just black screens and won't display. Nothing even broke on it (by which I mean nothing I can see), no visible damage to the cable or any of the clips. I wasn't even doing anything crazy with it when it broke. I was just sitting on my bed, looking at the VRChat world menu and it just black-screened. Like most people I had an older headset (original HTC vive) which still works (I gave it away to a friend, now regretting it) and just recent bought the index 6months ago. I hope they're as generous as everyone has said they are.
Index user here! I've owned mine for about three months and I'd say that I have around 200 hours on it. Thus far I've had to RMA a controller for the thumbstick just... popping out one day. I tried to put it back in, but the capacitive cable that enabled capacitive touch snapped. I have no idea how it happened! But Valve replaced it within two weeks, no questions asked. Aside from that, I only get a minor sound issue with the right speaker, but I'm going to try the maintenance suggested in the vid and see if it fixes it. In terms of usage, I'd call myself a moderate user. I play a bit of Beat Saber and Phasmophobia, and do a lot of full body motion in VRChat plus dancing. But I've only recently gotten a pully system, so we'll see how that goes in a couple months.
I have a Reverb G2, which I'm sure you're aware doesn't have the best cable clip, so that cable management tip will really come in handy for me. Especially since I just recently installed my super high-tech pulley system consisting of one (1) tiny metal hook screwed into the ceiling that I haphazardly drape the cable over.
Yes they make noise. Some people say it's annoying, some say they don't notice it. There was a thread that meantioned you can slightly change their operating frequency in Steam which can make the noise less annoying. Power draw should be around 5W each, at least that's what I found on the 1.0 lighthouses.
I will not leave the base stations on and here is why: First, I have the 1.0 ones and they are emitting a very subtle beeping sound constantly. If my room is totally quiet it really bothers me because i then here it. Second, my remote control doesn't work when the base stations are on because it is infra red, too. Thanks for the cable tip, though. I use the reverb g2 with index controllers and have the same pulley system. I just fixed my cable similar to yours. :D As always, great video!!! Normally I'm more of a lurker than a comment writer, but keep up. I love the content you create.
this dude house is hell for vr headsets. not good review video for normal use. this is extreme use. do not use this video as advice or to affect you purchase choices (at least on the bits that he broke the thing doing his dumb stunts).
As another multiple-thousand hour index user, I've actually had a very smooth experience. I've had to replace BOTH controllers due to drift and I do a lot of jumping in VRChat with the thumbsticks so that was probably the culprit. A rebind helped great. The glue melted in my headset but was easy as heck to get pull out. I put my base stations into "sleep mode" instead of powering them down and have never had an issue. You get the same noise reduction without potentially killing them.
As the family tech person I am in charge of upkeep of our index and modding beat saber blah blah. After only having the index since late august with light usage (1-4 hours 5 days a week, No pulley system, nothing very active beyond beat saber) I have had to RMA the headset, a controller, and two base stations. The first headset repeatedly disconnected from any computer it was plugged into at seemingly random intervals. The right knuckle controller thumb-stick flicked by my pocket in use and ripped straight out taking a few traces with it surprisingly, while this was somewhat my fault its still impressive how easily and how violently it failed. Took four weeks for a replacement to come in non-advance. Straight through the holiday season. The two base stations are both just random failures. Both base stations are stably mounted but are shut off via Bluetooth. The first happened just a week or so into ownership and was replaced within a few days, would not track or spin up. The second base station one day started blinking red even though it was working perfectly fine and a rather annoying constant error window showed at every play session. I figured it was a basic software issue or something that could be debugged as the station still worked fine. Steam support simply recommended to check for updates and sent me a new one. I feel you defiantly get your moneys-worth in the warranty, and that's not a positive. Still a great experience when its not out for repairs or return.
the sequel too "What Happened to my Valve Index After 1000" not only took the world by surprise but many critics agree that 2000h is not only an improvement but it was far more ambitious compared to the original 1000h . though some fan of the sequel may not been so happy to see +1000$ headset get degraded over time and expected it to live longer . many fans of the original agreed that with careful use it could even live longer and appreciate the tips that been provided to help with it .
Sorry for some weird issues with the video and the delay. I'm trying.
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I have a question I live in Australia so valve doesn't sell the index or controllers I have the vive wands and I want to get valve index controllers if I was to get the index controllers imported from another country would I run into faults with the index controllers within a year of use. Also would you recommend the controllers in my case
Yo, look into getting a split loom thread wire cover, it's like $10 and takes the brunt of the ware and tear off the cable, I've had my index for 8 months and besides a little dust my cable is still in pristine condition
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This man won't stop until he has used up valves entire stock of headsets
What stock?
@@multiumbreon7 that's a good point
Now we know why there's no index stock, they send them as replacements to users who already bought one.. :P
Well yeah because the truth is there is no other headset worth using nearly as much.
@@digitalstyx_est.2018 I have spent a good few hundred hours on a quest 1 it's not as good but perfectly usable for a long time
I lost count of the amount of times he said "valve did replace it though"
Take a shot every time he does :D
i like how he thinks they pay to fix everyone else index and they are hemorrhaging money due to it . when the reality is they know who he is and makes sure they cover it and everyone else can fuck off or pay
@@CakePrincessCelestia that my friend. Would be illegal
@@shawnedin3654 I fucked my headset up by accidently releasing it to the sunlight for some time. They replaced it after I sent them a picture.
@@shawnedin3654 no lol
This is the first time I've heard someone say 'valve indexes'.
You could probably technically call them 'valve indices' too
@@cookiecan10 yes
I think he's had multiple headsets
Me with my quest 1 👁👄👁💦
Im Getting the Quest 2
Thrill “I use a pulley system” Seeker
Music Daniel "I watch Joe Rogan" Cockerill
@@Professor_Bugs I'd make fun of your name to keep this thread going, but i think you beat me to it
@@kylefischer3013 Kyle "My name sounds like i work on a boat" Fischer.
creepy fact: At the exact time i read this comment he said in the video "I use a polly system" at 7:36
And removed the fan
I can't wait for "I used my Valve Index for one decade"
I have a feeling that'll never happen.
This guy needs a girlfriend
@@jackman7286 he will show her handstands and tell her i can do this in vr, while thinking plz dont break, while also anxiety kills him
@@jackman7286 No one needs a girlfriend
@@outwit796 "needs" is hyperbole lol u need to chill. plus it's a random opinion u dont gotta stress over it
They've added a second cable clip with newer models so that the first one wouldn't break.
Yeah, mine has two. I also reinforced both with cable ties, don't use a pully system, and have a clip on the cable that attaches to my belt so there's never any opportunity for strain on the headset. As long as you take care of your headset, there shouldn't most of these issues.
May i see photo how they make it ?
I got that second one at the back of the headset to break of for no real reason. I don't use a pully system, using a cable tie there now to hold it in place for comfort reasons, did not think this was a new addition as you otherwise get the cable to lay on your shoulder instead of running down your back (which the prior is rather annoying)
About 3 months, 600-800h I guess, based on my nearly 2k hours in steam vr, and having broken the 1k still with the WMR.
Already broke one of them lmfao
No way dude, where is it
This guy is gonna put valve out of business lmao
Valve is first and foremost a software company
@@sh4rksh4d0vv congrats! you missed the joke!
@@sh4rksh4d0vv woooosh
And they'd deserve it for releasing expensive, shoddy made products. Leave it to proper hardware-producing companies in the future.
@@steve_ire321 I feel they make up for it in customer service.
Well, now I know why I've been waiting for my Index to become available for 6 months and counting… This dude is getting them all.
So, have you gotten it yet?
@@maxiball probs not
Quick Reminder: despite the problems remember that he spends A LOT more time on the index than most people probably will for a long time. So while some things like the first cable failure and some of the early issues are a good point to look at, not all the problems will likely happen unless you're putting in hours and hours almost every day every week and putting stress on these objects more than the normal Index user.
I think it's a lot less the actual time he spends, it's the way he uses all the stuff. He's incredibly a violent with his headset. I'm not saying that using it like that should have these issues though, besides doing handstands which he has broken more than one index with.
@@benkahn5063 He does it all, so we don't have to!!!
Yeah, that is a good point. But personally, I'll be a very happy gamer once the Steam VR headset and it's equipment gets as durable as the Quest 2 and it's equipment. And durable enough that you could use it for as many hours of the day as a "hardcore gamer" would on their computer.
@@Gungamer32 that is the opposite of my experience with them
So quick reminder for what he says on the video? Thanks
I hope Valve watches your videos and takes it into consideration for the their next headset. None of this should be an issue for a $1000 headset.
not many users fail handstands valve probs expected the headset to stay firmly away from the ground lol
Na this is the extreme, the guy is pushing it to its limits.
@@Burger19985 Then you don't play VRChat. I know a ton of retards who fail handstands and fall on their asses while doing backflips lol
I'm treating mine really, really well, still works nicely.
Ok, didnt ask
@@JTF06 Ok, didn't ask you either. Buzz off.
How long have you had it?
@@her0880 Couple months. Nowhere near as used as 1k hours but still used a lot. I've only ever had issues with tracking and that was my own fault for not having the tracking stations at the right spot(I noticed after around 50 hours of play, fixed that and now it works pretty well).
Shoulda spent 2000 hours breakdancing with your headset smh
Boy is the VR community lucky to have a dude like thrill making content. The comparison to a car startup while also clarifying that it's not a confirmed 1 to 1 comparison, sums up how insightful the homie is while style having integrity. Props to the homie.
2022... “What Happened to my Valve Index After 3000 Hours”
gamzee pfp hi
No shit
@@Andiramon hi! （╹◡╹）
Possibly
More like march 2021
Here's an idea for preserving the cable on the Index…
There's a type of plastic tubing used for cable management of computer desks. This tubing has a repeating rib structure, similar to an accordion, that allows it to be more flexible. The tubing is also slit open on one side along its entire length, which allows you to insert cables from the side, rather than feeding them into the tube to be pulled all along the length.
I think that putting your headset cable(s) inside this kind of tubing, and anchoring the tubing to the headset (and the pulley system if you have one) instead of the cable itself, would take a lot of stress off the cable.
Ideally though, I think it would be be good if the cable itself had a spring shape for about a third of a meter, or one foot, right at the end where it plugs into the headset. The same kind of spring shape seen on the cords for corded telephones, and small radio transmitters to connect the microphone to the rest of the equipment. These spring shapes are better suited to being moved around a lot, and even twisted. Because they can be twisted with much less stress, I think they would be a great choice for relieving mechanical stress right where it's needed most: close to the plug, where it must match the rotation and position of the headset cable socket exactly. For the remaining length of the cable, it can be the normal, straight shape, which should be anchored by a clip if the cable is deemed strong enough on its own, or encased in plastic tubing if it's not strong enough on its own, with the tubing being anchored to the headset instead of the cable.
I think this could be done without having to replace the entire current stock of cables, by using a simple, short cable extension on the end of the current cables, which has the desired spring shape.
If someone wants to let Valve know about this, be my guest! I'd rather stop everyone suffering than horde the idea to myself in the vain hope of wringing money out of it somehow. They can have the idea for free. Maybe it will encourage them to keep improving their hardware when they don't have to constantly send out replacements.
I hope more thought will be put headsets’ durability in the future
It must be really disappointing when the headset breaks, especially if you can’t get the part replaced
The quest 2 is great with durability- but I don't think amazing with quality control. Regardless, durability is top notch
@@Tobyzguy You can literally throw your controllers across the room, and it would be alright.
@@lau6438 yea, ik its great!
@@Tobyzguy Not that it's a function that gets used often (i hope😬)
@@lau6438 unless if you throw it so f#cking hard the rings might break
“I’m on my fourth index, my fifth controller, and my second base station.”
I only have a quest. Not even quest 2, just quest. No PC, just quest
I only have psvr
I don’t even have PS4
I only have a refurbished Windows MR headset
@@apples3036 I don't have a playstation, xbox, or switch bro lol
“just quest” i feel ya
No. I refuse to have that high pitch buzzing in my ear 24/7 from the base stations being on when I'm not using them
Like if I can imagine what tinnitus is like; this is it
Edit: if he's not talking about putting them in sleep mode then I'm dumb. In sleep mode I don't hear them at all. But leaving them fully active 24/7 like they were out of the box is absolutely not happening
@@JanyaAndromedaGalactic average person wastes over 1000 dollars a year on food. Its not being rich, its being smart with your money
they shouldn't be buzzing? I have 1.0's that I barely cut off since Dec 2016, never heard them buzz, never had any issues with them.
god i'm so jealous of people who don't have tinnitus
@@WhyIsEverythingTaken You and me both..
It especially has gotten worse last month or so, and I can't call for an appointment even if I could afford to..
You can put them in to sleep mode. It won't buzzing at all
ThrillSeeker: OMG my valve index keeps breaking!!!
Also ThrillSeeker: 🤸🏼♂️
Lol
Yeah, most people I've met have maybe went through one controller from smacking it hard against the wall or a new wire.
I think he has himself to blame for the insane amount of failures lol.
@@invertedv12powerhouse77 how so was he like doing cartwheels while dancing?
@@invertedv12powerhouse77 never mind he was doing fucking handstands wtf??
It’s still his baby. When his rift s broke once. He hated it and wanted it to go to hell lol.
Ive had mine for a few weeks and have been loving it
Same!
I love the controller they are just sooo good.
give it to me this is a robbery so you’re illegally forced to give it to me
@Sarcastic the best use ofc
@@boost24 oh god, I would never go against the law! take it take it all
"what happened to my index after the heat death of the universe?"
Valve index: And I Took That Personally...
I've spent 3-6 hours in vr a week since November 2019 and my index is still going strong!
Even if it had issues I still don't see headsets with refresh rates and fov on par with the index.
Plus the big brother facebook quest ecosystem is creepy.
3-6 hrs a week?? Absolute rookie numbers.
People do that a day and more. Lol
Personally, I have had my valve index for a year, used it for 4057 hours of VR, and only ever had to replace my headset cable once, and my left controller once
Damn dude, full-time job is only 2000 hours a year, you've been going hard!
@@jackiecs8190 maybe he worked in it
that's an average of 11 hours a day, i fell like you may have no life, or are lying
@@Gizmos_and_stuff most of us vr people have no life
@@Gizmos_and_stuff says the minecraft profile picture
Dude I got Index like 2 days ago, you're scaring me man.. I'm not even violent with my headset and I take it slow.. It's good that I saw this video first hand, tells me what to not put stress on too much
Definitely gonna be interesting to see what you have you to show us! This is certainly a "true" representation of the durability, more than any torture test can ever be. Thanks for all the great content!
My wall speaks in pain of my knuckle controllers, im my first 4 wekks of vr i punched my wall like 7 times.
controllers still fine and now its nearly a year
@@ererbe I got a quest 2 a couple of weeks ago and I can relate when it comes to hitting my wall with the controllers but those things are durable af.
@@theresachacon1122 more durable than My Finger.. i have to say that im playing on 2x2m
@@ererbe That's gonna be a yikes from me. Maybe get a bigger space to play in? lol
@@BlatantlySwedishPGN My room is 11,5m². And the width ist 2m. Also i now have no problems with it and feel Like its definitly enough
valve: we finally released a new wave of headsets
Thrill: ill take your entire stock
480hours behind with my Valve Index and no breakage of cable here or any other problems. (Knocks on wood). I do use a pulley system but I am rather cautious with my equipment. However I did fling my right controller once across the room during a very intense Beat Saber session but it didn't break. Guess I dropped it "the right way". ;P
I definitely power down my base stations. The high pitch noise (not very loud, but noticeable) they make is unbearable when you go to sleep and the house is quiet.
do the base stations wear out at all?
I believe it is just Thrillseeker being a RUclipsr and also him brutally abusing it.
Okay QOTW: With amount of times you must have contacted them, how would you rate Valve's Customer Support in regards to the Index?
I've only had to RMA one controller, and the people at valve were cool. I just contacted support, they asked what was wrong, and asked me to verify in the controller test thing that the left thumbstick would not work, and they gave me a shipping label to send the old one out, and at the same time they sent a new one. It only took about a few days, and I was back to playing games. Like thrill said it sucks that these problems exist, but valve does stand by their products by giving free RMAs as long as you're still in warranty.
@@lennytrick821 valve support are such nice people huh no questions asked and they send a replacement
My experience was rather nice. I just submitted a help ticket for my issue, they ask for some form of verification, they give me shipping instructions, then all the sudden I have a new HMD
They're literally amazing. The fact that they've rmad his trash every time he breaks it should be a testimony to their support.
I'm on my 3rd RMA that is being done three months out of warranty. I absolutely cannot complain. My first RMA was for a left Thumbstick...and a year later I have had no problems whatsoever with the new controller or my original right controller. My HMD issues have been relatively minor but still not something I'm happy to endure for the cost of the headset. Valve agrees I shouldn't have to, and they have taken care of me without any hassles whatsoever.
Valve: How many Indexes do you want to test?
ThrillSeeker: Yes
Am I the only one that sees a “read more” option on your comment and then when I click it there’s nothing?
@@decompilation me too
@@sdrawkcabmiay I’m on an iPhone X, but not I don’t see it anymore, I’m so confused. Guess it was just a bug 🤷♂️
Gman: Corpral shephard we meet at last
"Helicopter noises"
The sequel I wasn't expecting, but I'm glad happened. Also, finally got my quest an holy moly it's fun. I have always been an enthusiast in vr and now I'm spreading the fun with family and friends.
Alternative title how I broke my valve index in only 2000 hours...twice...or thrice...ok Mabye four times
"only"
The Quest 2 has it's issues, but you gotta admit; *that thing durable*
Oh absolutely. Biggest thing with the Quest 2 is it's second gen quest hardware and it's god knows how many gen oculus hardware. Oculus has had A LOT of experience making headsets so in general they have a good idea of how to make a durable headset because of experience.
Meanwhile the Index is Valve's first foray into VR and uhh.... It shows. It's great hardware but it ABSOLUTELY suffers from the "first generation hardware curse" and all the jank that entails
Tip for Index users: Consider magnetic USB-C cables to charge the knuckles. Puts minimal stress on the connector that will snap into place. I have had the port break previously and was unable to recharge them.
Pro Tip: Use the touchpad. I've had my index controllers since December 2019 and have no issues with them since the transition to Touchpad movement. I also do not use pully system and just use Turn Signal for cable management. Been running my Pimax 8kx for 6 months with no issues thus far. Lastly, I have carpeting in my VR play space, helps for comfort since I play barefooted and prevents fatal controller drops.
I have no clue what he does to his headset, I have nearly 800 hours in the index and the only issue that I've had was completely my fault, being a ripped out thumb stick that i caused which valve replaced for free
I mean he does stuff like failing handstands in vrchat, his headset sustains quite a bit of abuse
Yeah I think it really also depends on how you treat it, he’s really more of a hardcore user
Was going to say the same, hundreds of hours on my headset, it looks brand new. I went through one controller they replaced for free.
@@andi he treats his 1000$ headset like it kicked his cat and ate the last slice of pizza lmao
Thank god. His review had me leaning away from the Index for a future purchase, haha.
I would keep the base stations on, but their whirring is so damn anoying.
Idk why yours is so loud cuz I barely hear mine. I legit can only hear them if I am underneath them.
Same here... plus my Index is set up in my bedroom
@@KiegKillsReality Either your base stations are somehow quieter or your high frequency hearing is diminished. I've heard people have quiet base stations but all three of mine are "whiny"
@@Krankenstein105 if you're ballsy enough, pop them open and relubricate the moving parts.
@@Krankenstein105 I’m 17 so my hearing isn’t gone yet lmao. I mean maybe the difference between me and other people is that I hear the whine but I just don’t care. Like I can deal with it, you know? Idk dude. Or maybe my base stations came faulty or something. Who knows.
I'd let my stations run all the time if they weren't so... Audible
Put sound proof boxes over them :p
I hear so many people say this. I have very good hearing and I have 4 of them on all the time and i never think about them
@@underflip2 maybe yours are quieter than most, or your hearing is worse than you thought.
@@underflip2 how old are you? The frequency they admit might be out of your hearable range? My set also run 24/7 with no hum issue
@@underflip2 Then your hearing isn't as good as you think.
And this is why I use the included wrist straps even though the Index controllers strap onto your hand directly. I never want these to drop. Even if the plastic holding the triggers in wasn't as fragile as they are, the nature of capacitive sensors for the finger tracking means that aspect of the controller was always bound to be fragile.
I've been using my Rift S for a very long time (around its release) and it's been surprisingly good. I really haven't had any issues with mine, though I also don't use it daily.
EDIT: yeah, i can confirm that the controllers oculus makes are very sturdy compared to some of the other controllers i've seen and used
no one cares
@@JTF06 oh look at this big man going around being a dick for no reason
@@JTF06 this man owns a PSVR and thinks it's the best headset around
@@alexpiggy he probably doesn’t own VR at all. (Psvr is actually pretty good but the quest 2 is so much better now)
Based jonas making children seethe
I can feel the frustration in his voice when he talks about the inconviniences
if you listen very carefully, you can hear thrills wallet crying
I know this is a joke but he said that most of the RMA's were free so it would be valves wallet that's crying not trill's.
Actually the wallets that are crying are not his or valves but those normal index users
I just ordered my valve index 2 days before you made this video.
the BEST SERIES ON RUclips is back
One thing Valve did do to stop hemorrhaging RMA money is draw a hard line with the warranty at 1 year. It sounded like they gave you replacements more than a year out unless I misunderstood the times you were saying.
I can confirm basically everything in this video. The cover on one of my speakers also popped off. Mostly cosmetic, but it was providing SOME structure and now the speaker tilts in a little more and sometimes brushes my ear. One instance of audio cutout that I had forgotten until watching this, solved by re-screwing it and never happened again. Left thumbstick (used for movement in most games, I clicked it a LOT in Pavlov) lasted about 2 years for me before it got loose and drifted. I looked up a repair video here on youtube and soldered on a new potentiometer successfully, but broke the grip sensor in the process (dropped the stupid strap adjustment spring down INTO the controller, having to break it all the way open, broke the ribbon cable connector on the mainboard). I also had the cable clip break, after I removed the plastic loop holding the cable that resulted in that nasty fraying/pinching. Those two combined killed the cable, and I scratched the lenses while trying to follow valve's troubleshooting, which is the one warranty replacement I got at, 9 months or so? When I contacted them again for scratches on the lens again, the first thing they asked for was serial number to verify warranty, and immediately said there was nothing they could do, including paid repairs, when it was > 1 year. Hell I can't even buy a single controller or just the half of the cord that I actually need, has to be the whole set for $270 or $120 respectively.
I swear I'm not a shill or affiliated in any way, but I HIGHLY recommend Vr-wire for pulley system. It allows much more freedom of movement (actual pulleys on a track) and puts less stress on the cable, although it is still more than not using pulleys at all. Much less tug than the series of fixed retractors also. And they also have a nice silicone cable guide to serve the purpose of the zip tie in the video, but soft and won't fray the cable at all. Also using that VRcover (or whatever brand) cloth backstrap cover, and routing the cable through that first small run now instead of using that plastic clip that damages the cord.
Tips is to put on the wrist straps and then put on the headset (avoid drops). The motor in the base stations are sensitive to heat, so I let my four 2.0 base stations power down (green light to blue light). Wait some seconds and then cut the power so they can cool down. But I only had them running for 9 months, will report back when more time has passed.
I also wipe the controllers and headset after each use with a dry and smooth towel to remove sweat and oil that comes from your hands. As oil cause damage to plastic over time.
Update me!
@@Ivee. They still work fine.
@@TheAndreasMustola I've been turning mine off for about a month with an app on my phone. Loving the upgrade from a rift s
This man literally break dances in VR just FYI Ive hit my wall and the HMD numerous times playing Thrill of the fight and I have cracked 1 controller after a genuine countless number of times. The controller actually retained full functionality but I RMAed it anyway. Consider as well I do real boxing so Im providing a full force punch and yet still not doing this kind of damage to my index. Ive truly never seen anyone break an index more than this guy
We all know we are waiting for the quest review after 100 hours
Probably not gonna happen
he hate oculus
@@objectivemillennial2117 I know but there is always the small chance
@@wolfytuent4541 if he got sponsored once by oculus there is indeed a chance
@@rapha5493 ya for sure but there is suchsmall chance it would happen but who knows
just got my oculus quest 2 i’ve been watching u for a while u inspired me to get my quest thanks
Huh hearing this makes me feel lucky. I've had mine since early december 2019 and it still works fine. The only problems I have with it are the cord constantly turning into a noose and the trigger on my right hand remote started making a squeaking sound about a month into owning it but it still works perfectly.
pulley system for the cable and clean the thumb stick slot
ive had my index for only a little bit shy of 2 months and while it still works just as good now as it has on day one, watching these videos stress me out LMAO i wanna keep this thing working for as long as possible
Really useful video. Also love the “Thrillseeker” at the end of the outro
Had my index from the release and have also logged over 2000 hours and nothing have failed for me. You go extremely hard on your headset my dude :-p
Reminds me of the CV1 days lol, I went through 3 HMDS, all covered by Oculus. But this kit is far more expensive. Kinda glad I’ve yet to get an Index. For now, I’ll continue playing my PC VR games wirelessly with my Quest. 🤗
I've came across my very first Valve Index issue and it's my left thumb stick drifting backwards if you press it to the rear at all it will make you walk in reverse, my solution was to just press forward very quickly after going backwards, I'm hoping it doesn't get much worse.
I still love and enjoy the headset and bay stations with no issues there.
Thanks for sharing and as always keep building👍
6:28 the FAQ says: "SteamVR's Base Station Power Management feature is turned OFF by default. Turning this feature ON ensures that your Base Stations power off when not in use to reduce power usage and extend their lifespan."
thanks for saving me from buying a new vr setup. ive now decided to simply buy the knuckles, keep my vive and all included hardware as a backup, put my gearVR lenses into my vive, and wait for an index revision or perhaps an HTC competitor before buying anything else. thoroughly earned sub. ill be tuning in for more content.
I mean, you got 2 hours for every dollar spent? That seems like a good deal...
With effort. Going through an RMA process takes time to process and effort for your part to send and receive stuff. It can get annoying and for those living outside of the US and supported countries, it would actually cost you money to go through the RMA especially now with shipping rates going through the roof because of obvious reasons.
bought a quest for 400. no issues at all really and has 3000+ hours clocked in.
That's more than you get from going to a cinema.
Bug now compare that to me spending 300hours on a quest 2 since christmas I already have an hour per dollar 🤣🤣 oculus are unbeatable 😂
@@derrenknight1793 my airlink doesn't work smoothly for no reason.
I’ve had my index for 2 years and it still hasn’t failed me.
The index seems so fragile compared to everything else, I’ve seen my friend throw his quest 1 into the wall 2 separate times when he gets mad, and it’s fine. I’m not saying you should throw your headset and that abuse isn’t bad, but still
ive dropped my index controllers knocked over my base stations and droppes my headset all on accident
no orange lights not scratches tracking still works fine and everything
results may vary tho
@@BsicalyLucifer That’s great to hear, I don’t have an index it’s just from what I’ve heard from other people, but I guess I’ve been underestimating how durable it is
Yea agreed I don’t really rage but I dropped my quest controller a couple of and it’s perfectly fine
@@brotatochip8396 well like i said results may vary
from my experience its been pretty strong
I've hit my knuckles against my wall a few times because I got a bit too immersed and they still work perfectly fine. Thrill just goes a bit too hard on his equipment
My man has clocked in 83 days of on-screen time
"This is not OK"
5 seconds later
"I do admit I'm rough with my headsets"
Fucking melt.
That's a lot of damage ;D, glad that Valve replaces failed devices :). Thanks Gaben!
My vive has lasted me 3 years without a single replacement. If I ever get a index. I am keeping my vive as a back up for sure lol
I have a psvr as a backup, tbh though that thing is really bad after a couple years of use.
Your Index has a rad post apocalyptic look. Tape, springs, glue... One day we will have a hard-core user headset. Maybe it will be made of Kevlar.
Why do I keep doing this getting here really early
You clicked the bell.
As an engineer, the issue with starting and stopping the base stations constantly causing extra wear actually does make perfect sense. People who manage servers will tell you the same thing about hard drives. They're way more likely to fail if you start and stop them than if you just let them run 24/7. This is true for nearly any time of engine or motor. There's a lot more force required to start and stop them than to just let them run. Depending on the type of engine or motor, starting and stopping them can also cause thermal expansion/contraction cycles that you won't have if you just let them run at the same speed all day long.
As far as the pulley system is concerned... I use a pulley system, too, but I have mine set up where it puts relatively little force on the cable. Basically just enough to hold it up. While the spring tension in the pulleys themselves are not adjustable, I just have multiple pulleys daisy-chained off of each other. Granted, mine is coming from a higher height than most. The main pulley is mounted about 9 feet up off the floor (high ceiling room,) but I have 3 pulleys daisy chained on it. While it's strong enough to keep the cable up in the air, it doesn't put much tension on the cable. The next pulley it's connected to has 2 pulleys daisy-chained. In addition to keeping the stresses on the cable down, this setup also greatly expands the area around which I can freely move for room-scale VR.
I just got my valve index, and it’s beautifullllllll. I’ll be sad the day it stops smelling like a new car...:(
Clean it on the reg with a slightly damp microfiber cloth and it will stay shiny :)
I also recommend cleaning the lenses before every play session (circular, from the inside out slowly) if you keep them smushed up against your eyes.
Sweat is the enemy of the glue moisture barrier seal under the lens rubber gaskets, be sure to air your headset out if you notice a sweat coming on. Removing the clear plastic faceplate when you jack in helps it stay cooler also.
@@AM1N4L agreed. I've been trying to tell people this and I wish thrill was more careful or at least made it known that his issues are due to gross mistreatment, and not the typical user who may treat it like they couldn't afford another. That glue doesn't just come out from being warm, it comes out from molesting the rubber gasket while cleaning the lenses, pushing your eyebrows against it while playing, and sweating in the headset. Did you see the giant sweat/water damage ring around thrills lenses? It's ridiculous.
I am a moderate user and yes, you need to treat the controllers with care. The triggers are fragile and its human nature to mash down on them during tense moments. Unfortunately there are small plastic parts holding the whole thing together.
i have to admit I've been a lucky one. I've only had to replace one controller from stick drift and i had the stars problem once but rebooted my computer and it was fixed. Hearing your multiple horror stories reminds me that, even if i love this thing, I shouldn't fully praise it like i want to, it has it's cons.
Hey, hey, hey, hey, hey, hey, hey, hey
Hey, hey, hey, hey, hey, hey, hey, hey
Hey, hey, hey, hey, hey, hey, hey, hey
There lived a certain man in Russia long ago
He was big and strong, in his eyes a flaming glow
Most people looked at him with terror and with fear
But to Moscow chicks he was such a lovely dear
He could preach the Bible like a preacher
Full of ecstasy and fire
But he also was the kind of teacher
Women would desire
Ra ra Rasputin
Lover of the Russian queen
There was a cat that really was gone
Ra ra Rasputin
Russia's greatest love machine
It was a shame how he carried on
He ruled the Russian land and never mind the Czar
But the kazachok he danced really wunderbar
In all affairs of state he was the man to please
But he was real great when he had a girl to squeeze
For the queen he was no wheeler dealer
Though she'd heard the things he'd done
She believed he was a holy healer
Who would heal her son
Ra ra Rasputin
Lover of the Russian queen
There was a cat that really was gone
Ra ra Rasputin
Russia's greatest love machine
It was a shame how he carried on
But when his drinking and lusting
And his hunger for power
Became known to more and more people
The demands to do something
About this outrageous man
Became louder and louder
Hey, hey, hey, hey, hey, hey, hey, hey
Hey, hey, hey, hey, hey, hey, hey, hey
Hey, hey, hey, hey, hey, hey, hey, hey
Hey, hey, hey, hey, hey, hey, hey, hey
"This man's just got to go", declared his enemies
But the ladies begged, "Don't you try to do it, please"
No doubt this Rasputin had lots of hidden charms
Though he was a brute, they just fell into his arms
Then one night some men of higher standing
Set a trap, they're not to blame
"Come to visit us", they kept demanding
And he really came
Ra ra Rasputin
Lover of the Russian queen
They put some poison into his wine
Ra ra Rasputin
Russia's greatest love machine
He drank it all and said, "I feel fine"
Ra ra Rasputin
Lover of the Russian queen
They didn't quit, they wanted his head
Ra ra Rasputin
Russia's greatest love machine
And so they shot him 'til he was dead
Oh, those Russians
I used to rule the world
Chunks would load when I gave the word
Now every night I go stow away
Hide from the mobs I used to slay
They once were terrified
Every time I looked into their eyes
Villagers would cheer my way
For a hero I was, that's what they'd say
One minute we had it all
Next our world began to fall
Away from all that it had once become
They all cried for my help, but I stood there numb
I gaze off into the boundless skyline
Noteblock choirs playing in the sunshine
Turn 'round pick up my sword and wield
The blade that once forced evil mobs to yield
And hope one day that this chaos and
Destruction turns for the better
Never a bow in hand
That was when I ruled the land
It was the creepers and Skeletons
Blew down the doors and boxed us in
Arrows whizzing by like streaks of light
I tried all that I could to stay and fight
As the undead roamed the street
Families broken at my feet
Life itself suspended by a thread
Oh, why is it that I wasn't dead
I gaze off into the boundless skyline
Noteblock choirs playing in the sunshine
Turn 'round pick up my sword and wield
The blade that once forced evil mobs to yield
If this battle should leave me slain
I know Herobrine will call my name
Better to take a stand
That was when I ruled the land
I gaze off into the boundless skyline
Noteblock choirs playing in the sunshine
Turn 'round pick up my sword and wield
The blade that once forced evil mobs to yield
If this battle should leave me slain
I know Herobrine will call my name
Better to take a stand
That was when I ruled the land
Cant wait for: “what happened to my valve index after 100,001 hours
I dropped my quest controllers in the water and it worked -_-
And I threw my quest of my roof and it was still fine, damn the stuff it’s made of
I went swimming and diving with my headset on, it was a great experience and it works perfectly
@@jatoxo I went into the void of space with my headset on and it worked great. Only complaint is that it was really cold and hard to breathe.
Thanks, Thrill, this is a great video! I've been in VR since the days of the DK1 in 2014. My Rift CV1 (5 years old) still works great today (used for thousands of hours), and so far I never had any problems with my Rift S (one and a half years old). WIth the Index I had one failing controller three months in (replaced by Valve within a week). The Index headset still works, but I am starting to wonder when it will show the first symptoms... Same as you, I love the Index though and am still recommending it.
9:31 Y'all heard that? When Pimax releases their controllers Thrillseeker is switching.
He doesnt like pimax bc of pimax software
@@AtlanticPOG He must not have seen it recently. Its become quite spectacular. ruclips.net/video/C69jXj6czno/видео.html
ruclips.net/video/seIKpvfba-Y/видео.html
@@TrevorJones1 oh wow thats impressive
Reminds me of one episode of Only Fools & Horses. When Trigger says he's been using the same broom to clean the streets for years. He only replaced X amount of handles and brushes.
I wish o could afford an index but the quest 2 is my maximum limit
i can relate
No one cares
@@JTF06 im not gonna say it im going to hold it back f it NO ONE ASKED U OF U CARED
@@JTF06 you cared enough to ask him that
Yep same and I hate that I have to admit
Interesting video, I have two locations with Valve Indexes (4 per location) and haven't had the issues you've listed, except a cable that just just went bad and replacing was a nightmare waiting for Valve to replace. Knocking on wood!!
Hey thrill! Any news on the Deca Gear team? I remember them saying you would receive a post production headset for review
I literally just searched up valve index videos and did not expect see a new upload from you about it and to be this early! :D
I know it's a bit cliché to mention but I don't think I've ever gotten to start watching a video only 4 minutes after it was released
Nice! I think the earliest I've gotten is 30 seconds. It was crazy tho bc I don't use post notifications at all for anyone
Yeah watching videos early either means that you are lucky or you have no life
Oh lord, i have 2805 hours on mine, only broken a controller strap. Glad to know you can get repairs
The valve index is like a gold pickaxe in Minecraft it is the best but breaks in 4 seconds
Found this video and the 1000hour one after my index just black screens and won't display. Nothing even broke on it (by which I mean nothing I can see), no visible damage to the cable or any of the clips. I wasn't even doing anything crazy with it when it broke. I was just sitting on my bed, looking at the VRChat world menu and it just black-screened. Like most people I had an older headset (original HTC vive) which still works (I gave it away to a friend, now regretting it) and just recent bought the index 6months ago. I hope they're as generous as everyone has said they are.
"Just game the RMA system" classy. And he wonders why this stuff is so expensive to begin with.
It's expensive because it comes with the RMA system. Not using it would be idiotic.
You don't understand what 'gaming' something means.
Index user here! I've owned mine for about three months and I'd say that I have around 200 hours on it. Thus far I've had to RMA a controller for the thumbstick just... popping out one day. I tried to put it back in, but the capacitive cable that enabled capacitive touch snapped. I have no idea how it happened! But Valve replaced it within two weeks, no questions asked. Aside from that, I only get a minor sound issue with the right speaker, but I'm going to try the maintenance suggested in the vid and see if it fixes it.
In terms of usage, I'd call myself a moderate user. I play a bit of Beat Saber and Phasmophobia, and do a lot of full body motion in VRChat plus dancing. But I've only recently gotten a pully system, so we'll see how that goes in a couple months.
Aren't you the guy who was doing handstands wearing a VR headset?
I have a Reverb G2, which I'm sure you're aware doesn't have the best cable clip, so that cable management tip will really come in handy for me. Especially since I just recently installed my super high-tech pulley system consisting of one (1) tiny metal hook screwed into the ceiling that I haphazardly drape the cable over.
Do the base stations make noise when running (isn't there something spinning inside)? How much power do they consume?
Yes they make noise. Some people say it's annoying, some say they don't notice it. There was a thread that meantioned you can slightly change their operating frequency in Steam which can make the noise less annoying. Power draw should be around 5W each, at least that's what I found on the 1.0 lighthouses.
I never ever hear mine and i have 4 of them.
The 1.0 yes the 2.0s not so much.
I will not leave the base stations on and here is why:
First, I have the 1.0 ones and they are emitting a very subtle beeping sound constantly. If my room is totally quiet it really bothers me because i then here it.
Second, my remote control doesn't work when the base stations are on because it is infra red, too.
Thanks for the cable tip, though. I use the reverb g2 with index controllers and have the same pulley system. I just fixed my cable similar to yours. :D
As always, great video!!! Normally I'm more of a lurker than a comment writer, but keep up. I love the content you create.
_And here comes the onslaught of_ *"1st"*
1st
@@Flashny you are dead to me
When he said ThrillSeeker in the outtro song I don't know why I just got so hype
TL;DW : Good headset, but fragile as fuck
Hi, bmw owner here... I wanted to say you are absolutely correct. Carry on!
this dude house is hell for vr headsets. not good review video for normal use. this is extreme use. do not use this video as advice or to affect you purchase choices (at least on the bits that he broke the thing doing his dumb stunts).
My just broke from regular use. I’ve had to replace a base station and 3 controllers
As another multiple-thousand hour index user, I've actually had a very smooth experience. I've had to replace BOTH controllers due to drift and I do a lot of jumping in VRChat with the thumbsticks so that was probably the culprit. A rebind helped great. The glue melted in my headset but was easy as heck to get pull out. I put my base stations into "sleep mode" instead of powering them down and have never had an issue. You get the same noise reduction without potentially killing them.
So in simple terms...it's like a Mercedes
Really nice but u don't want too own one out of warranty or you'll go bankrupt in repair costs
I feel like my index will last forever now
As the family tech person I am in charge of upkeep of our index and modding beat saber blah blah. After only having the index since late august with light usage (1-4 hours 5 days a week, No pulley system, nothing very active beyond beat saber) I have had to RMA the headset, a controller, and two base stations. The first headset repeatedly disconnected from any computer it was plugged into at seemingly random intervals. The right knuckle controller thumb-stick flicked by my pocket in use and ripped straight out taking a few traces with it surprisingly, while this was somewhat my fault its still impressive how easily and how violently it failed. Took four weeks for a replacement to come in non-advance. Straight through the holiday season. The two base stations are both just random failures. Both base stations are stably mounted but are shut off via Bluetooth. The first happened just a week or so into ownership and was replaced within a few days, would not track or spin up. The second base station one day started blinking red even though it was working perfectly fine and a rather annoying constant error window showed at every play session. I figured it was a basic software issue or something that could be debugged as the station still worked fine. Steam support simply recommended to check for updates and sent me a new one. I feel you defiantly get your moneys-worth in the warranty, and that's not a positive. Still a great experience when its not out for repairs or return.
the sequel too "What Happened to my Valve Index After 1000" not only took the world by surprise but many critics agree that 2000h is not only an improvement but it was far more ambitious compared to the original 1000h . though some fan of the sequel may not been so happy to see +1000$ headset get degraded over time and expected it to live longer . many fans of the original agreed that with careful use it could even live longer and appreciate the tips that been provided to help with it .