This is Exactly Why No One Trusts Automotive Mechanics!
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- Опубликовано: 1 окт 2024
- In this video we explore a botched exhaust manifold job on a 2016 Ford F-150 that just gets worse and worse the more we look at it.
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You’re not nitpicking Brian. It’s called doing things right and taking pride in your work. Glad you’re teaching your son these values as well as the repair knowledge.
I agree 1000%
Cant hire anyone who has price these days. Most new tech are losers
Absolutely Steve Turner pride in your work!
Yesir, that is what you call guaranteeing your work,and embracing your name. My type of shop that i would spend my hard work money well spend.👍😎😎😎😎
@Gormen Freeman I might attempt a thread repair or modification before calling a turbo but I haven't had one of those in my hands to see what there is to work with.
As a prior aircraft mechanic, I was always taught that if you're missing the "small things", what else are you missing? You're not nitpicking...it shows a lack of attention to detail and a lot of complacency. Thanks for sharing your knowledge and tips, much appreciated.
I personally performed this job on my own vehicle for this specific reason. I took my time, dedicating four days to the task, meticulously thread chasing and torquing all bolts and studs to the required specifications. If only Brian, who takes immense pride in his work and treats customers' vehicles with utmost care, were closer to my location in NC. I would have gladly paid for his expertise instead of doing it myself. Brian's attention to even the smallest details sets him apart. He treats customers' vehicles as if they were his own, leaving no room for mistakes.
I think that’s part of the issue you appreciate Brian and his expertise because you know him and his reputation. A lot of these guys who are unknown underbid their work to customers and out of panic and frustration rush the job so that they don’t lose their butts on the labor charge. It’s not an excuse for bad work but considering how much volume a lot of shops receive and how cheap and unappreciative a lot of customers are I can see how it happens. I have my own private shop and see this stuff all the time from larger high volume shops all of the time.
@@xXFirstHandGamerMatt
This job is labor intensive
@@xXFirstHandGamerMatt
And many of us are not "auto mechanics".
It might take me four weeks to frame a house where a Carpenter may be able to frame it in four days.
@@xXFirstHandGamerMatt I work a full time job 10 hours a day. 2-3 hours each day was truck work
Hope the job went well for ya!
Exactly the reason why I started working on my own cars eons ago. Deep respect for dedicated mechanics like you. Button 'er up good and take pride in your work! Cheers!
Same here! That's exactly what I was going to say.
I started working on my car because I didn’t have money to pay a shop labor of $100/hr or more. Now I do it because I don’t trust most mechanics, I do have a couple buddies I will get to do stuff I can’t now though. Transmission stuff is pretty much where I draw the line beyond clutch and flywheel stuff.
When I was young man modding Mustangs, me and my friends wouldn't dream of paying of a mechanic to do something like this (even if we did have the money :-)). Where's the fun/pride/respect in that? When someone had a particularly big job going on, we all pitched in whatever we had - time, garage, tools, knowledge, even money.
And speaking of knowledge, the internet was already an invaluable resource even tho you couldn't watch a YT video because it didn't exist yet! What is these "professional" mechanic's excuse?
Hands down some of the most informative and no BS maintenance videos on RUclips. Keep up the great work Brian. Greetings from DownUnder.
It's one of the reasons I like to do my own work. Now that I'm retired, I do almost 100% of it. Back when I was working, if I was in over my head time-wise, I would give the job to a local shop where I've done business for years. Even then I might still find things, like screws not replaced, a bolt broken, covers not replaced properly. And, the industry is set up to perpetuate this! Nobody allowed in the shop area "for insurance reasons," so there''s no way to check the work. You are expected to pay for the job, sight unseen, and then drive away. This is unheard of in other trades. Imagine having a plumber install a new sink, but you don't get to see it until after you've paid AND the plumber has driven away??? No?, Well that''s how the auto repair business operates, and unscrupulous mechanics. like the clown that worked on this truck, take full advantage of it!
Here''s another thing. When you're buying a vehicle, whether new or used, ask them to put it on a lift. They're going to balk, come up with excuses, we can't do that, nobody has ever asked that before, etc. I just tell them, Hey, you're selling six-sided vehicles and I need to see side number six before I buy. I don't bust their chops - asking for this on every vehicle is unreasonable. But if everything else I can see on sides 1 through 5 looks good, and I am serious about it, if they won't show me side #6, I walk
I would just buy a beater while my truck was down. Every time I let someone touch my trucks or cars I'm made out to be the fool.
@seananderson127 and they simply assume you can put your daily driver in line with 7 others and wait two to six weeks for them to call with the damages.
I'm canceling an appointment today because in 2 weeks I can either fix it or totally destroy it.
All very good points. Right now, my early DI engine probably needs the intake valves walnut blasted. I'd love to just pay somebody, and it'd be trivial to let me see the all-important before/after while the intake manifold is off, but unless I actually take it to @FordTechMakuloco or a handful of others, that just 'aint gonna happen. So, I'll probably end up doing it myself, buying $$ tools I'll only use once (still worth it to me if I can loan them out or use them just once more), but at least I'll know it's done right.
Unfortunately I've seen crap work like that far too often during my over forty year career as a mechanic and that makes all of us look bad. It happens often enough that I can see why people don't trust mechanics in general. I've worked alone in my shop for many years and my customers know how meticulous I am which keeps them coming back. You are obviously the same way, which is refreshing to know I'm not alone. You do great work and I love your videos. Thank you for all the great information.
I don't understand why people do this. I mean I'm not a mechanic, I'm a contractor, but I've done enough mechanic work on my work trucks to know that it's so much more satisfying when parts and everything goes back together looking like it rolled out of the factory. I don't think I could sleep at night knowing my work looked like this...
I've had the good fortune of gaining knowledge from a couple of really good meticulous mechanics in 30 years of tinkering.. I've seen a lot of what not to do mechanics as well.. but I've never seen the I don't care one that's hazardous to our health!
I'm with you on doing a job properly. And I also don't understand why people don't give a damn how well they do something, as long as they get it done. I guess that explains the mentality of Dale Earnhardt fans; not caring how he won the race....just that he won the race. This was more important to them.
I had this ingrained in me from my perfectionist father: which is: "Do the job properly, the best you can or don't do it at all." There's no excuse for errors like this. God is watching and He knows who is doing what.
You too, huh? I have worked alone for the last 20 years for that very reason. It's called quality controll.
@@terryharvey8627 speak on it. Especially now there are some young kids who want to get into the industry but is really hard to find people that want to real foundational knowledge vs how to get hours and. jobs.
Stuff like this is the exact reason I do almost everything on my vehicles.
Thanks for the videos! I love watching your stuff.
You’re not nitpicking at all. I’ve found that when you get on a piece of equipment and notice seemingly small things like caps which aren’t fastened and coolant out of acceptable range it’s a sign that other things are being missed as well.
I sure hope the shop made it right for this guy.
Wow! That must be absolutely infuriating for that customer. I'd be suing that shop.
Everybody 'SUE' happy. Get the all the moneys back so you can start again somewhere that does proper work.
@@gmans7859 This case JUSTIFIES litigation!
That'a What Small Claims Courts are For... You dont hire a $10,000 Dollar Lawyer for a $700 Dollar Part,,, Lol...
@@gmans7859 I don’t think that POS shop would just easily write over a check for their $3,000 in damages
If you think mechanics rip people off, wait until you talk to a lawyer.
I understand that mechanics are under great pressure to get jobs in and out as quickly as possible. Time is money. It takes time to do the job right, and sometimes you're hard press to take that time. One of the many one liners my mentor shared with me 30 years ago is the fact that if you ever feel you don't have time to do the repair right, why would you feel that you have time to do it twice? That one (as well as many others) has stuck with me throughout my entire career. Brian. You are the man buddy!
Wow, this is an example why I do whatever I can at home... I've not seen a hack job like this one in a long time... I wish you would call out these shops to warn people, but understand the possible liability by doing it... You are right about it these places give you all a bad reputation...
It is not libel or slander if it is true
@@MrGamerholic Does it matter when you are slapped with a civil suit and have to pay to prove you're telling the truth... Either pay an attorney, or take time off yourself to appear in court... You lose one way or another... For what to say "see I was right..."
@@TheRealSlowhand which is why you would file a counter suit for attorney fees and time wasted
@@MrGamerholic So lets go down that path... You go to court and win the civil case... It isn't just that simple but lets assume you take a day off to go to court to clear yourself from false allegations and win... How much did you lose in work for this... Then you turn around and file a counter suit assuming you can because some states don't allow you to do that... But lets say you can... Filing isn't free, process serving isn't free... Now more lost income on top of business because you have court... So lets say you win a judgement and they refuse to pay you... Now what you have to spend even more money and lost work to get your judgement... All of this because you outed a competitors crappy work... At the end of the day if you still think it's worth it then you haven't owned your own business...
This is more common than you think.
Why can't all Mechanics be like FTM; honest, thorough, no cutting corners, performs the quality of work as if its his own vehicle.
FTM you are a good man and excellent mechanic !
Keep up the great videos !
Wow, that customer got screwed... That shop has no business working on vehicles.
And this is why I do all my own work even though I am not a mechanic per se. But like you I am OCD about doing it right the first time. My trust in mechanics was over at ten years of age. Bicycle mechanic was supposed to do the 30 day break-in tune up. Got my bike back and the gooseneck was loose in the stem. Almost got clobbered by a lady backing out of her drive when I tried to swerve only to have the bars turn and the bike continue on straight ahead. Thought my dad was gonna kill the shop owner.
That started my shade tree wrench wrestling.
I worked as a mechanic in a local bicycle shop and the owner was adamant that every repair was to be road tested! It made us very aware that if you messed up the repair, you were going to be eating pavement.
Your output is at an AME level. In fact, you exceed many of the cleanliness practices common in the aviation industry. I suspect that's why you have customers driving in from Texas! Thanks for this video - I'd love to know how it all turns out for the customer. I'd welcome a follow-up some time down the road.
This video is exactly why I brought you my truck all the way from Washington for the timing and exhaust manifold job.
Wonder how many other people's vehicles have been butchered by this shop. Yikes!
Given the level of incompetence or outright fraud demonstrated on this job, most likely every vehicle they ever touched!
I do almost all work on my cars myself. I am not a mechanic but a retired engineer. When I used to send a job out I would inspect everything as soon as I got it home. I found things like this all the time when I lived in Houston, just did it again myself. What they did to this truck is incredible, both immoral and irresponsible.
I have a 2102 F -250 with the 6.2 V-8, it's a wonderful engine. If you take care of it properly you can get over 600K miles out of it. I was going to trade mine in last year (at 150k miles) but met a fellow who had one with 1.2 million miles on it so I decided to keep it. He had changed plugs 6 times, changed the oil every 6000 miles but had done no engine work.
Brian at FordTechMakuloco, David at CarWizard, EricO at SMA, Scott at Vehcor, and Ray at RainmanRay all seem to strive to do what's best for the customer while running a good business and creating great content. It's got to be a constant balancing act. And each of these guys have posted videos showing having to deal with and correct other shop's stupidity - or crookedness. Hat's off to these fine content creators who help educate (and entertain) us regularly. "There's your dinner!"
Agree and would add The Car Care Nut is good for those with Toyota.
@@onenikkione Oh that was a total oversight on my part. Ahmet at The Car Care Nut is fantastic! SO customer focused, striving to to "the right thing" - even if that means giving "tough love" and informing the customer their vehicle is too far gone to repair.
Also, Ivan at Pine Hollow Auto Diagnostics.
@@lvsqcsl Doh! You caught another one I missed. 100% correct! The brilliant Russian diagnostican. More superb content. We are so lucky to be entertained by all these mechanics!
@@bartfox9187 😂
Excellent honest techs should be celebrated! I would be tipping this guy left & right for his EXCELLENT service! My Ford trucks are all super solid. All we buy! I do great basic maintenance..always. Never know maybe in future i will need call Brian. Thankyou sir for what ya do! 💯 -MI
Im a diesel mechanic, with 20 years experience working in the heavy equipment industry. I run into this kind of issue all the time, people take no pride in their work anymore. Sad but true.
This issue is not unique to automotive work. I had a roof replaced and there are missing and improperly driven nails all over the place. Components in contract not installed. ...
I’m also somewhat OCD and stopped trusting mechanics at shops and dealers probably 25 years ago. I was getting sick to my stomach watching this Brian. Terrible is all I can say. This mechanic/shop needs to be exposed and folks need to be warned to stay away!!!
I'll tell you one thing, you weren't nit-picking. You have pride in your work unlike other people in this world. That's why you have the following you have and the reputation you have. Don't ever stop nit-picking, these vehicles require that kind of attention to detail I feel; they get more complex and complex and I've always appreciated your ability to navigate us common-folk through the issues these modern-day vehicles can have.
It's not nitpicking it's doing your job right and giving the customer what he pays for. Kudos for you doing your job right and taking pride in it
I just wanted to say thank you for all of your videos. I'm a single parent and own 4 expeditions of varying years but all with the 5.4l engine.
2 of them now have well over 300,000 miles and still running like new.
Your tips and tricks have helped me repair and maintain these vehicles saving me thousands in repair bills and/or new truck payments full coverage insurance etc.
Simply put your videos have literally improved our quality of life.
If you're reading this and own a Ford stick with this man's videos and always use motorcraft parts!
It's a real shame that there aren't more ethical mechanics out there like you Brian. I hope this customer gets a fair settlement from the previous shop's "work".
same as with every other profession: 80% retrads that don't care and have no pride in their work and aten't going to improve their skills in their lifetime and around twenty that do and are way less retraded... 😽
The experienced and thorough mechanics are driven out and replaced with younger idiots who know nothing about diagnosing and repairing vehicles and have no care about resolving customer concerns and have no respect for the customers' property. It's all about generating more repair orders and getting them closed even if the vehicle comes right back on the flatbed missing a wheel or needing an engine. I see this over and over and over and I flat out refuse to work on any repair order that is a result of express scum destroying something on a customer's vehicle.
I look forward to see what Brians son can do to keep his dad's shop and quailty work going into the future..you guys are great..
I’m sure he will be just like his Dad. He’s Teaching him Right to have Pride in your Work, and do the Job right the First Time.
I would really like to see a video of you fixing all this! This is for sure my favorite RUclips channel!
In my opinion you are the best Ford/Mercury/Lincoln mechanic in the country. Your OCD for quality and factory procedures is what customers WANT and DESIRE in a repair. I've watched tons of your videos and you always do a great job. Sadly, so many mechanics just don't care and just want money. I would be scared to take my vehicle to anyone that doesn't have a proven track record.
In my province shop rates are $ 170 per hr, we expect trained techs to work on vehicles not grease moneys
Love your attention to detail and professionalism.
He does repairs the way they should be done, the way anyone who calls themselves a mechanic, should.
Your absolutely right Brian. Very hard to find a trusted and expert mechanic nowadays.
It's so nice to see some mechanics are honest and professional and take pride in their work.
Omg I have seen a high school auto class do better work . Keep up the great work
wow... this mechanic can burn in hell.
Recently had a brake line replaced on my 2000 Expedition. Mechanic broke the airbox clamp and proceeded to drill a self tapping screw through my airbox as the fix. He also failed to plug-in my maf sensor which caused the check engine light to flash. I noticed of course. I took it back to the shop and fortunately the manager was honest and reviewed the security footage. Manager apologized and all the mechanics in the shop were so mad at the mechanic who made them all look like scammers. Funny part was I was out of town for two weeks and wasn't in a rush to get the truck back as it is my 3rd car. I would've been happy to pay for the new clamp. I work on cars and totally understand that parts break on 24 year old trucks when you move them. I guess he just looked at my old beater truck and decided to do a half-assed job. I felt so disrespected.
Definitely a hack job. No pride in your work. Good video.
Unfortunately this is 90% of the work i see completed by other shops. I own and run my shop very much like Brian.
It's just me, i don't send anything out unless i know, not one single fault can be found.
Great video. There is no 'nitpicking' here. This a complete butcher job.
if i find one thing on my veickle like anything about any of this, thats why im thankfull for FTM to show me every step to do every step myself, correctle, and for reasons! this guys is awesome!
I used to work beside that guy at the dealership. He made 70 grand a year and the management loved him.
Should have made over 100 grand.!
He always got the jobs out quick when they needed him to.
Were you guys at Fox Valley?
Hey man i needed the money and you can't see it from my house !
Just this week I had my Bronco into the dealer for a warranty fix. When I picked it up, the hood was unlatched. If they don’t get the little stuff right, they don’t get the big stuff right either.
I’m a DYI guy and would not do so a crappie job like they did.
THIS is why I do my own work. Takes me longer and sometimes I have to 'get educated' ala- RUclips University; but I KNOW I got it or WILL get it right.. even when I gotta go back and redo something. I'm so thankful for channels like this. Good luck everybody and Brian, thanks again for making this vid and all your vids.
Oh man that is a botched job. By the looks of it, If they do that poorly on something like this, I'd definitely wouldn't have them change my oil. Who knows if they would even put in the right weight oil or enough oil. Great video Brian, I admire your attention to detail and doing things right the first time.
I hear that,I took my 03 camry to midas for an oil change and the dumbass "tech" broke my upper radiator hose support off while trying to take the oil filter off.760$ to replace.the moron owner admitted it and tried to blame it on the age of the car( nothing was wrong when I brought it in) this happened in Visalia CA.Don't go there.
Botched? Sheer negligence. I'd pursue legal action given this documentation.
@@glorgau that's why they have to have shop insurance. usually taking it up the chain(Midas, TBC, etc.) on their corporate Twatter™ account helps way faster. 😏
most men who are reasonable at DIY car maintenance use mechanics becaue they dont have car hoist at home,
Ah a bit of hometown pride here...BD DIesel's head offices and main plant is literally 15 minutes away from where I'm sitting right now here in Abbotsford BC Canada. That said this install leaves a lot to be desired! And BD does make some really nice stuff and it's nice that it's a Canadian company, a lil bit of north of the border goodness.
I bought a 2016 F150 with the 5.0 as I refused to buy a turbo engine so as to avoid the problems that so often arise with them. Feel bad for this customer as the $hit is going to be bad. I bet the installing shop will do nothing for him either. Good video and glad you made it to educate owners.
Perfect example of "I've got a buddy who can do it cheaper"
Great video and very informative! I don't think he's nitpicking either, it's hard to find great technicians like this man these days, he's just pointing out things that should have been fixed or attended to without a second thought. What I appreciate most from these videos is that they are always reminding me of what a genius I am for not owning any Fords, they really are garbage. The engineering and poor designs makes me sick!
Hopefully the customer has a good attorney so he can slap a lawsuit on that shop
It is refreshing to see this video. I have had my own horror story, but involves many mechanics making erroneous diagnostic and repairs over 10 years. I finally found a competent mechanic who listened and fixed the problem. 2003 f150 vacuum loss issue.
Great job you are right to many butcher mechanics out there.
“I know a guy who can do it cheaper.”………🥴
How long before the fire started?
How long drawing in dirty air through the missing sensor port before engine or turbo failure?
Per usual Brian FANTASTIC video!
I loved how you stressed the word "EVER" while looking over at your son.
Great mechanic, great dad.
As a retired Caterpillar mechanic, I’ve never seen anything even approaching this kind of horrifying work. There is no way I’d let them touch it again ie they need to foot the bill for a reputable shop such as yours to to repair it properly. Not even in high school beginning auto shop in the early sixties have I seen such slipshod work! Incredible!!
Oil leaks are so annoying, especially if caused by a hack.
You're why the actual professionals among us consider ourselves TECHNICIANS and not just "mechanics".
Great examples of why I do my own work (as much as possible). Thanks!
Man, did that Shop just grab a guy off the Street, with No Mechanical Skills to do this Job? That is Sickening!!! I hope the Customer is able to recoup all the Costs for the Labor, Parts, and a New Turbo!!!!! Where is your Shop located. I would love to have you do all the Work on my 2006 F250 6.0 Powerstroke. Good Trustworthy Mechanics are hard to find.
Thank you for your helpful videos! I went to the Ford dealer for a misfire on a 2001 f150 5.4l and they said they changed all the spark plugs. Well I changed the plugs about a year before but said ok . Long story short every time it rained I would get a misfire on the number 4 cylinder so I pulled the coil pack and found that they broke that plug off and used epoxy and glued the plug and coil pack boot in the hole. The reason I know they broke it off is that the broken plug was a motorcraft and the rest of the plugs were autolite. The dealership went bankrupt because of dealings like this with multiple lawsuits in court.
i went thru this nightmare personally with a local mechanic. when i took it back he was just short of getting physical with me saying i was trying to sabotage him
8:00 not only unmetered but unfiltered. Dangit, people need to double check their work.
It’s not unmetered. It’s just that the intake temperature was not accurately placed because it wasn’t installed. There is not a metering device in the fresh air intake portion of the engine. The intake temperature sensor is not a metering device.
You ARE NOT nitpicking. People pay PROFESSIONALS to be professionals and NOT miss things like this and take reassembly shortcuts. They pay what is asked of them to GET GOOD SERVICE. What frosts my cherries is paying good money to get shortcuts and inattention to detail. I would not be pleased to find these issues and I WOULD find them. You did everything right! You are trustworthy.
Such a smart man. You do amazing work. Good job 👍
Brother thanks to you my 09 f150 5.4 is still running like a top. Full synthetic and regular 5000 mile oil changes. I bought it with 100, 000 miles. also brake flush, cooling system maintenance, etc. just maintenance seems to be the key with the dreaded 3 valve.
This is why I drove 6 hours to your shop to have work done on my 2014 F150…TRUST that it would be done correctly. I’ll be a repeat customer without question.
ITS COMMON sense to me ! do it right the first time , Take pride in what you do & no matter what field you are in . FORDTECHMAKOLOCO , THANK YOU FOR THESE GREAT VIDEOS & YOUR passion as a mechanic ,I wish i lived closer to you ,as another had said
Thank you for making this video. It's! amazing what shops out there are willing to try and get away with. Their business license should be pulled until they make this right with the customer.
Where is the proof it was another shop? Probably a buddy on a weekend over several bottles of beer. Happens more than you'd think.
@@andyjames1494 Well, 44 yrs in the auto repair industry. I'm not a licensed mechanic, did installer work, advisor, then service manager, and I could write a book on all the BS people try to pull to get something for nothing, or, throw blame on others, especially at dealerships.
Drives me 🤬😡😵💫😵💫how could you leave a customer vehicle in this condition?? You got paid ,, do your friggen job!! Great job, good content ‼️
If you find a good mechanic pay him his worth .
What would you consider a fair hourly wage?
@@warrenlewis3977 depends on the mechanic. If the mechanic shop is clean
,Professional ,latest diagnostic equipment and QUALITY PARTS . 30 to 40 percent of what the dealers charges.
This is why Car Service is 70% Cameraman work(YES Videocamera is must have tool these days to service, i quess, anything in world!) these days.
Specially on cars that you know customer is every time asking the lowest prize......
Excellent presentation on why a vehicle needs to be inspected by an unbiased professional who is familiar with the vehicle to determine any discrepancies with previous repairs. This vehicle has zeroed out in value because the cost of repairing it will exceed its market value, known as mark to market in financial theory.
Yep, looks a lot like my recent experience with a "mechanic". Been working on my own stuff for over 25 years, am a mechanic by trade, but decided to take my f150 in to a mechanic to have a 3.5l timing job done. Got it back, and it's got oil leaking onto the manifolds. They tore 3 of the spark plug tube seals in the valve covers, broke the driver side valve cover pounding one of the seals in with a hammer to try and quickly fix the leak, left the spark plug tube full of oil and caused a misfire, broke one of the valve cover studs in the head, left wires hanging down onto the manifold, the list goes on and on. I am fixing all the mess ups myself now, after paying this joker $3300... Hopefully he did okay on the timing chain/phasers, but I don't have much faith.
Thanks for reminding me why I do all my auto maintenance myself!
I found my misfire today, #3 pin on the CPU was pushed back for some reason. This 2007 ford f150 5.4 3v was given to my grandson. He is at least the 3rd owner, so who knows who worked on it before. I carefully pulled the pin back out with needle nose and it stopped missing and the check engine light cleared. I did a lot of other work thanks to Brian FordTechMakuloco.
Awesome work as always! I wanna know if your customer had an recourse with the botched job shop? Did they get money back??
Start learning to work on it yourself, BEST advice I can ever give for cars. No offense, just to expensive parts vs labor vs you knowing yourself, saves a lot of money. You mechanics just are charging to much.
Edit: also, where you get parts I bet its the same place Chinese junk where Ive ordered parts for decades, all junk all overpriced all bad quality, name brand cheap brand same companies different boxes..
I live in Austin, Texas. There are very few mechanics I trust. I do most repair on my vehicles. If I need advice, I'll come to this feed and get advice. I fully understand that mechanics have to eat and pay bills just like the rest of us. But there are many out there that should not be in the field of auto repair. I feel they should be either in prison or cleaning public bathrooms. I want to thank you for your videos. It weeds out the filth and shows us decent Americans how to fix our vehicles.
please, not cleaning public bathrooms if they keep the same work ethic there... 💩
Lax state laws and even poorer training do to not apprenticeship training program. Your state is the only one in the USA that doesn’t have a WCB PROGRAM for injured workers.
How do you miss several bolts for the exhaust manifold? SEVERAL!
What an absolute shame. Even harder now to undo the botched up mess from the first shop. I can't even imagine the total expense getting this all straightened out. Good luck to the customer getting even any restitution back from the first shop. Thanks for sharing, Brian....
don't know how it works in the US in that case but here, in France, my insurer pays to have the job done after everything has been documented and then they haggle with the shop insurance company 'til both are satisfied with the outcome. i don't pay a single euro and get a fixed car way sooner. 🙄
@@kittytrail I am not exactly sure what insurance covers maintenance ? Or do you have an insurance against shoddy work ??
@@dmitripogosian5084 kinda, it depends on what kind of coverage you've paid for but if your car is not repaired/modified as it should be by a professionnel, they'll have the job redone somewhere else then get the cost paid back by the first shop insurer as a shop has to be insured to be able to do business here. if you have the minimum legal level of insurance for a road worthy vehicles it's your problem though and you'll have to go to court suing the shop and/or its insurance company if the shop is insolvent. hope this clarifies it. 😉
@@kittytrail Interesting, I never heard about that kind of insurance in Canada (actually our system is rather province dependent, so that's a caveat) Even comprehensive insurance means that you are covered for road accidents, and maybe if a tree fell on you, but not if your motor needs to be repaired. Shop insurances that's their business, but if you deal with maintenance I do not believe that my insurance can be involved. I need to check British Columbia, their car insurance is run by government, and there are no options, everybody is covered the same way.
@@dmitripogosian5084 it's not about maintenance, it's about malpractice: a shop does shoddy work on your car, it has a professionnal insurance, your insurer has your car towed, damages are checked by an independent expert whose work is legally admissible and then pays the repairs, you get your car back running fine and they settle every thing with the shop insurance so you don't have to deal with them. a neighbour even had his car insurance cover for a botched wrap job last year. 😉
edit: sorry, it is also about maintenance if a shop does the work as they will settle everything with the shop insurance but not if you do it yourself. a good example is if a shop doing tyres rotation overtorques (over 400Nm instead of 90Nm discovered when trying to remove a wheel after a flat in my case, which can lead to failure and a crash) your bolts or lugnuts they'll step in and work on your behalf before the other party insurer has paid.
So basically FORD builds CRAP. And some mechanics will always be PRIATES. But there are still some good and honest ones!
Was this done at a dealership or a second hand shop? This company needs exposed.
'Another-shop' = 'Customer or their brother/cousin' 😦😲😦
And they thought the customer wouldn't notice, HACKS
I have been a Ford Mechanic/Technician for many years, and seen my fair share of jobs like this. Over the years I taught myself to treat jobs like this as an opportunity. Opportunity to help the customer in a bad situation, and make it right. The information in your video is only good if you take it back to the person that did the job, or teach an individual that's getting into the profession what they might see. Otherwise, this video is only fuel for the masses that label “Bad Mechanics”. Don’t dwell…just get-r-done and move on to the next victim.🤣
I stopped wrenching for a living 20 years ago, but unless it's a recall issue, I still do all of my own work because of things like this that I have found after being in shop including dealers. I just had issues with a mazda dealer and my daughters 18 mazda 6 that ended up with Mazda North America getting involved. What happened to Pride, honesty, and trust in your mechanic? I had a hard enough time charging for labor rates by the book for some procedures that only took a few minutes. Then you have these people that will take all your money and not even do a job right, or maybe not at all!
This guy knows his stuff that's for sure. Great job doing what you're doing here. Especially with these new vehicles today you have to be careful on who you deal with for repairs. You're the "Old School" type that's taught the right way on repairs and you care on what you do which says a lot here. Keep up the good work here and great videos too.
Man I wish I could find a local mechanic who has the same condition as you(slightly ocd/ but it's actually just doing the job right instead of wrong). I've always known that every time I put my vehicle in the shop that I get it back with different problems and most likely will still have the problem I put it in for as well. I have since stopped letting mechanics touch my vehicle. I'd rather a kid watching you tube work on my car and truck than a mechanic shop.
Times are changing Brian
Isn’t like when I turned a wrench at the dealer. Took pride in my work because I did not want to get back flagged for the work I did. Need more like you and I’m glad your teaching him the right way.
This same crap was going on 50 years ago. My uncle ran a Great Bear in NYC. He and my dad complained about other folks work back then, too.
I think it comes down to 2 things: a lack of integrity and carelessness. I can’t knowingly send a car out the door with a problem I created or didn’t fix properly when I’m being paid to fix a problem. I want to return a safe car that’s running properly to the customer. I try my best to leave no trace and put all the push pins and fasteners back where they are supposed to be. Carelessness is a trap anyone can fall into here and there and accidents happen but if that’s your regular M.O. then you’re in the wrong industry.
the mechanic in Irvine CA that worked on my son 2013 Ford Fusion used 5 different screws on the belly pan.
The customer should have you tear it all back down, start from scratch (taking pictures) and build it back to factory specifications, deliver a copy of the bill to the hack shop that did these repairs. If they don't pay it. Litigation time. Brian I subscribed to your channel because of how clean and precise your work is! Thank you for all you do for the trade.
The only nit picking in my opinion is the use of vacuum filling cooling system tool being the best practice. It definitely helps -- can speed the process but it is not and probably never will beat purging air with the old school coolant funnel and sometimes lifting front end to get coolant fill to highest point -- to get air out. I am extremely picky on making sure cylinder heads get full of coolant. Vacuum fill has yet proven to be the "best practice" in my opinion. Keep up the good work.
As a Ford mechanic, if I did this at my place of work, well I wouldn't be working there for long. Yet somehow there are a lot of dealerships that will keep guys like this. Blows my mind.
It's damned hard to find a good shop these days that do the work right every time. The majority of the tech/mechanics nowadays are lazy & spoiled. They take no pride in their work.
At about 1:45 you said what the problem is, "...his brand new driveway." NEVER get a new driveway so you never developed oil leaks. Every time someone came to my shop, they always claimed to have an oil leaking on "my new driveway." I had no idea new driveways were so popular.😂
Auto repair shops like this need to be exposed, sued and put out of business! Absolutely no excuse for this. The owner of this F-150, should know better, so is at fault too for not checking out the shop (BBB) and looking at all the complaints filed against it.
Poor victim could probably use this as evidence in court to get a judgement against the other shop. Assuming this is worth the time and aggravation. Always do a Google review and help your fellow Man. I don't even let shops install new tires. I take the wheels off and drop the wheels at the shop. Rotation, I use my HF bubble balancer and rotate in the driveway.
Last two shop visits, one was the van needed a tie rod replaced and alignment, can't do that myself. Oh gee you need new struts, they said. They left the abs wire running on the CV boot. They did not lube the new stabilizer links, didn't even put in grease fittings. Took them four days to do this shit job. Other shop, my daughter had a flat tire so I threw on the spare and went to the tire shop against my better judgement and waited for the fix. They stole her jack and spare, replacing it with one that was shredded. I did not discover this until months later when I was going to check pressure in the spare. Confronted the manager and they replaced them. He said "I don't understand how this could happen" and I told him who here drives a mustang on the day I had the work done. He got real quiet and said they'd replace it. Only shop I found that does great work is farm and fleet in Montgomery IL.
Guessing the owner went to a shop that employs friends of the family with no proper schooling or training. I'll also assume that they don't have a Senior mechanic on duty and/or the Owner isn't mechanically inclined and skips over QAQC.
Your not nit picking.
We had a young inexperienced mechanic at our shop. He was a nightmare, drug user.
I couldn't believe some of the crap he got away with. We lost a lot of customers because of him.
The Technician shortage is real, although if you walk into any shop they seem to be fully staffed. That is because the only requirement is if they hold a mirror under your nose and it fogs up, you're hired!! Unfortunately we're going to see alot of hack jobs and bad reputations of shops.
You'd be surprised how many trades people actually pride themselves on conning/ripping off customers, doing the least amount of work for the most $$$ they think they can get away with gouging the customer and laugh about it later with their dodgy mates..