Mam 11r usually out of stock show hota hai, so in case i go for the same scheme, which you got, 31000 coupon in exchange of my 9r , how i will get 11r.
In my city there is no OnePlus centre and today i got green line issue just after updating my phone (OnePlus 9) So how can i do the voucher process? Can i do that process online?
@@impavan2379 Hi, unfortunately there is no online process. Even the OnePlus repair center won't do, you will have to go to the OnePlus service centre only 🙁
Mam you making such a nice video... & Sharing your experience with everyone 🙏 Even you still replying to everyone in comment section... May God Prosper you will all happiness keep supporting to all 🙏
@@sonicsoniaI am facing the same issues today after using my phone for 4 years a sudden green line appeared exactly in the middle of the screen of my OnePlus 8. I want to know whether they will provide a 31k rs voucher for 8 series as well? And what if I provide an online invoice of the phone from Amazon?
@@aprajita10 They will give you free screen repair or exchange voucher definitely for green line issue. But you can't purchase from Amazon, their voucher is applicable only on one plus app or their official website.
Oneplus 9R - green line issue , i submitted my phone on 8th june , they are saying voucher offers are no longer avialble but till now its already 5 days & there are no parts getting delivered to service center , what can i do. I have already submiited my device
Yes after 8 days I got free screen replacement , I have so far observed if you go to an authorised service center you will get screen replacement , so far as I observed at exclusive service centers still they are providing coupon option
2 days back i replaced my 8T's display for the second time. It's good that they are replacing the displays for free but on the other hand the green line problem is not yet resolved. Why even new displays are getting the green line? For how long this will go 😔.
@@Pratik-india47 I know it's hell lot of trouble for OnePlus users 😵💫 though I have heard that green line issue is not coming in OnePlus models 11 and above. Would suggest that you also take the exchange voucher this time and upgrade the phone. Don't know why they are not able to fix green line issue in all models 😐
Apko nearest oneplus store mn pata karna padega as this offer was given way back. Now might be they're having other options to handle the green line issue. Please take the reference.
In Ahmedabad Gujarat they are not giving voucher but either we need to replace display or need to take 11R Red color only with 8/128 GB only not 256 with extra paying 5000 Rs.
Mere sath bhi yhi hua mujhe to 1 voucher k baare me hi btaya 27000 wala aur bola ki mil jayega usse aap koi bhi device le skte ho , aur dusri baat ye boli ki iski aapko replacement Valve mil jayegi 32000 aur aap 11 r le skte ho 8 128 vala varient 😢
Still availability can be verified with surety only after visiting OnePlus service centre. Pls try and let us know your experience 😊 rest assured, you will get a good deal 👍
Ma'am i have OnePlus 9R uska 1 year pehele 1br pink line issue aya tha tb free screen replacement mila tha abr firse 1year se jada ho gya and ahain green line ka issue a gya ...ph ekdm mint condition me he kya ye firse screen replacement hoga ya paisa lagega fr 2nd time screen replacement!???? Please answer my question ⁉️
On the spot won't be manageable as they take few hours first for checking of the submitted phone, post that they give coupon code on your mail. You will have to arrange for spare phone for 2-3 days.
I also have oneplus 9r with the same green line issue, I visited the service centre I thought they will provide with the phone exchange or voucher but they are saying that your screen will be replaced for the free of cost, I want to exchange the phone is there any way by chance to exchange it, my phone is in the perfect condition with no damage with bill and box
Pls ask them the reason why they can't provide exchange voucher. Is this option discontinued now? (Which should not be the case as many ppl are still getting exchange voucher) Or the phone 11R 5G is out of stock?
Ye kya reason hua.. I think they are planning to stop the exchange voucher scheme but not sure as abhi bhi kayi logo ne comment Kiya hai jinhone recently exchange voucher se phone purchase kiya
Mam mere pass 9r 256gb ka hai green line issue hai just kal hi aya.but mere phone ka back panel broken hai.mene koi bhi repairing nahi karayi abhi tak. To muje voucher milega ki nai.baki screen me koi damage nahi aur water ka bhi koi damage nahi hai.
@@YuvrajbhaiBhukan apko service centre to visit Krna pdega. Maybe they can make an exception and give you the voucher for broken back panel because green line issue to hai hi. Agar mana krte hain to Second option is pehle back panel repair karwa lo one plus service centre se hi aur fir le lena voucher.
Hello, i visited service centre first on 1st June Saturday when they told me about voucher option and asked to take back up of data. Then I went again on 3rd June Monday as Sunday's it's closed.
Mam please reply me mere pass one plus 8 pro h mere phone me aaj one green line aa gyi but phone out off warranty h kya meri display replacement ho jayegi
Guys just me solution for my problem i have purchased my OnePlus 8T at price of 25k which i have purchased from second hand mobile shop genuine market but didn't got original charger and box with it even bill i got is of that shop retail one. And got email of invoice given by them can i still get this offer is it possible
Hi Shubham, if you have invoice then you are eligible for getting this voucher. However, it's important that you have not got any work done from outside or posed any water damage to the mobile. About charger I am not sure because they did took the original charger and c type cable from us.
Hello Mam Please Help Me Mere Ps OnePlus 9R Hai Jisme Kal Green Line Aagyi Hai Noida Gardens Galleria Mall Me Service Center Hai OnePlus Toh Udhr Mko Kya Support Milne Wala Hai OnePlus Ki Trf Se Or mko Kya kya lekr jaana hoga service center please mam help 🙏🏻
First of all, Don't worry ☺️ just take back up of your mobile data because they will submit your phone same time, carry phone bill and mobile charger. That's all.
Maine Aisa case particularly pucha to nhi tha service centre pe but worse case me vo pink line issue to resolve krke denge hi. Exchange voucher k liye thoda negotiate krne ka try Krna..
Maine phone update kiya or Mere phon m suddenly green line aa gyi one plus 9r hai 2 years ho gye h phon ko mere pas bill b ni h kya service centre vale reapir krege
They asked for bill when I took exchange voucher but might be repair k liye bill required na ho. You will have to check once from the nearest service centre.
Mem is there any time period for this process Actually inhave one plus 9 pro But it's 3 years old can i got exchanged There is a green line on the screen
@vikashraj790 Bill mandatory hai agar apko replacement ya voucher benefit lena hai. Apke pas ebill ho Amazon ya Flipkart ka agar Ecom website se purchase Kiya tha to wo soft copy bhi dikha sakte hain.
Hello , ma'am mere pass one plus 8 8gb/128gb variant hai , usme green line aa gyi hai , toh kya mujhe free of cost screen replacement mil jayegi ya koi voucher milega aur milega toh kitne ka milega , Koi Damage nahi hai mere phone me , maine bahut safely use kiya hai . Please Reply???
@@crickettadka9795 you have to choose from free screen repair or getting exchange voucher of amount 31k - 39k range to purchase 11r from their official app.
Putting a comment as this definitely gets viral. Very well explained and shared the information, will be beneficial for whole Oneplus community. Your videos effects are awesome 😍
Yesterday.. evening at 10 pm, while using a my OnePlus 9 phone in a whatsapp chatting it got a green line.. and I want to visit the Exclusive service centre in Ahmedabad tomorrow.
For oneplus9R I got 31k exchange voucher only applicable to buy 11R. Another option was 17k that will apply on any one plus product. Your exchange voucher should be along the same lines but keep us posted how much amount voucher you will be getting 🙂
@@sonicsonia I have 2 offers for a Voucher against my OnePlus 9. Phone one was 32k voucher to buy any OnePlus phone and another is 39k voucher to purchase a OnePlus 11 ..only
Yesterday i went to OnePlus service centre they told me they will replace my phone to 11r in 31k but ask for 5000 amount to replace my phone what should i do mam?
Few other ppl also commented like this. Looks like kuch OnePlus centres me exchange vouchers available nhi rehte. Which city do you put up? Is it possible you can try at noida garden Galleria branch once..
@@azharabeer7201 At the time when I got the voucher, showing them bill copy was mandatory. By workaround I mean that policies change with time. It's possible that few rules might have changed. But you will be able to confirm this only from your nearby service centre.
Bahut badiya sonia yeh information share krne ke liye it will be very helpful for those who face this kind of issue in future thanks for such lovely information ❤😊
Not free replacement but free repair of your existing phone. And if you are thinking to upgrade then they give exchange voucher in return for your green line issue phone.
Apko check Krna pdega service centre pe. Most cases me to within 48 hrs a jata h mail pe voucher otherwise agar phone me koi dikkat hoti h to technician team se call a jata h
@@MohdYakshan-e8z bill required hoga. Pls try to search at Amazon orders/ gmail etc. baki ek bar nearby service centre pe check krlo in case they have changed any rule.
Why will you pay.. one plus service centre will either repair your phone free of cost otherwise they will give exchange voucher. Jise use krke aap next 11r purchase kr skte ho
Also this hardware issue is fixed after the 10 series. Apparantly the software updates increase the voltage to display and the displays used in those older phones couldn't handle the changes and broke. This mostly happened in india maybe because one plus used cheaper displays comparatively to international markets. (Is what i heard) The latest one plus phones use BOE X1 display which is the best in the market and won't have any such issues.
@@sonicsoniamadam OnePlus 9 phn hai mere pass green line mere phone mei aa gya hai update ke karan lekin mera phn 21dec 2021 ka hai mujhe voucher milega
Mam actually my OP 9r display was damaged slightly (small not bigger) at the corner 6 months ago.but yesterday mrng i got same green line issue.can i get replacement...?
Mam me aapka bahut badha fan hu me aapka sara video dekhta hu mam me nepal se hu mere pas one plus 9 hai usme vi green line problem aaya hai mere pas koi vi phn ka docoment bill koi vi nahi hai pls india me nepal ka phn repair karenge ya nahi pls bataiyena mam one stor me free me hoga ya cost padhega pls pls pls pata karke batayena. Mam plsssssss
That should not be an issue. They need correct mail id mainly. Did you receive any callback from their technical team regarding any issue with your phone? Any work done from outside or water damage
I am from bangladesh my one plus 10 pro chinese variant i am not getting any customer care support from bangladesh now in india greenline issue solution
They do ask for bill or invoice. Pls check everywhere.. mailbox, Amazon/Flipkart order info etc. As a last resort, you can check with service centre if they can do anything to help in scenario where one don't have bill.
@@sonicsoniaNah sister I'm not gonna buy these OnePlus devices anymore 😅 I'm gonna use this as it is right now and wait for next year and buy some other phone brand instead 🤗
Mam 11r usually out of stock show hota hai, so in case i go for the same scheme, which you got, 31000 coupon in exchange of my 9r , how i will get 11r.
You will have to wait until 11r is back in stock 🙁
@@sonicsonia there is any charge for screen replacement, if we keep the same 9r?
No charge, they do the screen replacement free of cost 👍
@@sonicsonia awww thanks a lot mam 🎉❤️
In my city there is no OnePlus centre and today i got green line issue just after updating my phone (OnePlus 9) So how can i do the voucher process? Can i do that process online?
@@impavan2379 Hi, unfortunately there is no online process. Even the OnePlus repair center won't do, you will have to go to the OnePlus service centre only 🙁
Mam you making such a nice video...
& Sharing your experience with everyone 🙏
Even you still replying to everyone in comment section...
May God Prosper you will all happiness keep supporting to all 🙏
Thank you so much 😊 I would be glad if this video is able to help anyone. Hoping the same happiness for you as well ☺️
Mam,Iam using oneplus 8 for 4years recently a green line appeared in it.Can i exchange this for other OnePlus model
Like 11 or 12
@@vignesh3271 you can get exchange voucher for 11r. I also got 31k amount exchange voucher and purchased 11r.
@@sonicsoniaI am facing the same issues today after using my phone for 4 years a sudden green line appeared exactly in the middle of the screen of my OnePlus 8. I want to know whether they will provide a 31k rs voucher for 8 series as well? And what if I provide an online invoice of the phone from Amazon?
@@sonicsonia kindly reply
@@aprajita10 They will give you free screen repair or exchange voucher definitely for green line issue. But you can't purchase from Amazon, their voucher is applicable only on one plus app or their official website.
Today I also got green line on my oneplus 8 pro out of nowhere
Oneplus 9R - green line issue , i submitted my phone on 8th june , they are saying voucher offers are no longer avialble but till now its already 5 days & there are no parts getting delivered to service center , what can i do. I have already submiited my device
Ab Mila ??
Yes after 8 days I got free screen replacement , I have so far observed if you go to an authorised service center you will get screen replacement , so far as I observed at exclusive service centers still they are providing coupon option
@@arpanmistry3900 screen replacement ki to voucher kaise mila
@@manisha9829 at some service center you will get only screen replacement and at few service centers you will get only coupon option .
So you have chosen the screen repair option?
2 days back i replaced my 8T's display for the second time. It's good that they are replacing the displays for free but on the other hand the green line problem is not yet resolved. Why even new displays are getting the green line? For how long this will go 😔.
@@Pratik-india47 I know it's hell lot of trouble for OnePlus users 😵💫 though I have heard that green line issue is not coming in OnePlus models 11 and above. Would suggest that you also take the exchange voucher this time and upgrade the phone. Don't know why they are not able to fix green line issue in all models 😐
Maam mere 9r me bhi green line aayi hai ye jo offer hai abhi bhi available hai kya hoga to plz btaye
Apko nearest oneplus store mn pata karna padega as this offer was given way back. Now might be they're having other options to handle the green line issue. Please take the reference.
In Ahmedabad Gujarat they are not giving voucher but either we need to replace display or need to take 11R Red color only with 8/128 GB only not 256 with extra paying 5000 Rs.
What amount exchange voucher they are providing ?
@@sonicsonia Not giving voucher but giving 11R Solar Red color phone
@@ankur120591 without paying anything extra?
@@sonicsoniaNeeded to pay 5K.
Mere sath bhi yhi hua mujhe to 1 voucher k baare me hi btaya 27000 wala aur bola ki mil jayega usse aap koi bhi device le skte ho , aur dusri baat ye boli ki iski aapko replacement Valve mil jayegi 32000 aur aap 11 r le skte ho 8 128 vala varient 😢
Mam from yesterday my OnePlus 9r showing green line so 31 thousand vovcher for 11r still available?
Still availability can be verified with surety only after visiting OnePlus service centre. Pls try and let us know your experience 😊 rest assured, you will get a good deal 👍
Mere paas 9r hai
Kal usme 1 green line ayi
But service centre say's. Voucher scheme band ho gyi. This is true?
No maine avi 11r lia hai exchange voucher se mere pass v 9r tha same 2 days phele hua tha jb apne comment kis thik ussi time
Voucher scheme is still available. Many ppl have recently used this and got vouchers between 31 to 41k amount.
Aap kahaki service center gayi thi@@abhishekarya2694
Ma'am i have OnePlus 9R uska 1 year pehele 1br pink line issue aya tha tb free screen replacement mila tha abr firse 1year se jada ho gya and ahain green line ka issue a gya ...ph ekdm mint condition me he kya ye firse screen replacement hoga ya paisa lagega fr 2nd time screen replacement!???? Please answer my question ⁉️
Agar dobara green issue aya h to aap exchange voucher leke 11r lelo OnePlus ka. Usme green line issue report nhi hua h abhi tk.
@@sonicsoniaOnePlus 11R removed from OnePlus Store
@@nitrpubggaming7416 it should be back in stock sometime soon.
Can we get the 11 r on the spot? I can not work without my phone
On the spot won't be manageable as they take few hours first for checking of the submitted phone, post that they give coupon code on your mail. You will have to arrange for spare phone for 2-3 days.
I also have oneplus 9r with the same green line issue, I visited the service centre I thought they will provide with the phone exchange or voucher but they are saying that your screen will be replaced for the free of cost, I want to exchange the phone is there any way by chance to exchange it, my phone is in the perfect condition with no damage with bill and box
Pls ask them the reason why they can't provide exchange voucher. Is this option discontinued now? (Which should not be the case as many ppl are still getting exchange voucher) Or the phone 11R 5G is out of stock?
@@sonicsonia they are saying that screen is available so they will replace the screen
Ye kya reason hua.. I think they are planning to stop the exchange voucher scheme but not sure as abhi bhi kayi logo ne comment Kiya hai jinhone recently exchange voucher se phone purchase kiya
also one reason being that 11R has been removed from one plus app for sometime now
Mam do i need to deposit my old charger...what else documents needed along with phone like adhar and id.
Only phone, bill and old charger needed.
I had same problem in my 8 pro but I had lost bill ,box then what I can do for the screen replacement for free of cost?
@@SunilDumari pls check with service centre once. They did ask for bill at my time.
Bhai id mangenge teri
I'd leke process kr denge wo baki abhi voucher scheme ka kuch bol nhi skte wo service centre jaake pta krlena bhai
Awesome video effects and Thumbnail Sonia! Very explanatory video for one plus users 👏🙌
🎊🎉
Mam mere pass 9r 256gb ka hai green line issue hai just kal hi aya.but mere phone ka back panel broken hai.mene koi bhi repairing nahi karayi abhi tak. To muje voucher milega ki nai.baki screen me koi damage nahi aur water ka bhi koi damage nahi hai.
Mam please reply to karo
Voucher milega ki nahi
@@YuvrajbhaiBhukan apko service centre to visit Krna pdega. Maybe they can make an exception and give you the voucher for broken back panel because green line issue to hai hi. Agar mana krte hain to Second option is pehle back panel repair karwa lo one plus service centre se hi aur fir le lena voucher.
From which city did you get the service?? Please reply
@@The_Xmas.D Noida. Service centre at garden Galleria sec 18.
Can you tell date on which you visited store & they provided voucher option
Hello, i visited service centre first on 1st June Saturday when they told me about voucher option and asked to take back up of data. Then I went again on 3rd June Monday as Sunday's it's closed.
I got the voucher on Tuesday morning itself on 4th. I m not sure how vouchers can be finished within 2-3 days.
For 11R 256gb varient how much extra we need to pay @@sonicsonia
What were the things required to submit while submitting the phone, like bill box or anything else?
You need to give them the mobile phone, original charger and bill.
Hello mam when did u get(date) exchange voucher
Hello, I got the voucher on 3rd June
@@sonicsonia still they are giving voucher to customer
Bcoz I am also facing green and pink line problem
@@abhimali1454 many ppl have got the voucher recently ☺️ rush to the nearest OnePlus service centre.
Mam please reply me mere pass one plus 8 pro h mere phone me aaj one green line aa gyi but phone out off warranty h kya meri display replacement ho jayegi
@@svanoboy7448 ho jayegi. Line issue me warranty is not required.
@@sonicsonia mam kya kya document ki jrurat h aur adress please 👍
@@sonicsonia mam one plus 8 pro ke liye kitne ka voucher mil skta h
@@svanoboy7448 bill and original charger. Address is your nearby authorised service centre
Mam address please service centre
Guys just me solution for my problem i have purchased my OnePlus 8T at price of 25k which i have purchased from second hand mobile shop genuine market but didn't got original charger and box with it even bill i got is of that shop retail one. And got email of invoice given by them can i still get this offer is it possible
Hi Shubham, if you have invoice then you are eligible for getting this voucher. However, it's important that you have not got any work done from outside or posed any water damage to the mobile. About charger I am not sure because they did took the original charger and c type cable from us.
is this voucher offer available now?
Yes. Many ppl have got it very recently.
Hello Mam Please Help Me Mere Ps OnePlus 9R Hai Jisme Kal Green Line Aagyi Hai Noida Gardens Galleria Mall Me Service Center Hai OnePlus Toh Udhr Mko Kya Support Milne Wala Hai OnePlus Ki Trf Se Or mko Kya kya lekr jaana hoga service center please mam help 🙏🏻
First of all, Don't worry ☺️ just take back up of your mobile data because they will submit your phone same time, carry phone bill and mobile charger. That's all.
Very informative video!!! I liked the bunny behind you, too cute 😍🤩 Please give it to me..😝
Thx 😊 however I like the bunny even more so no giveaway 😁
Ma'am mera b 9r h mera back glass mai cracks h mujhe voucher milega kya aur screen me pink line ayi h
Agar bahar se repair nhi kraya h phone to mil jana chahiye voucher. Green ho ya pink ho line, it doesn't matter.
@@sonicsonia aur back glass broken h us case mai baki kahi koi scratch nahi
Maine Aisa case particularly pucha to nhi tha service centre pe but worse case me vo pink line issue to resolve krke denge hi. Exchange voucher k liye thoda negotiate krne ka try Krna..
@@sonicsonia apke phone ka b back glass broken tha kya?
Nahi, my phone was okay. But according to policy, it's their responsibility to repair screen for pink line, chahe kisi b condition me ho phone.
I have bill n mobile but I don't have original charger ...still am i eligible for voucher?
@@Mircle7777 they do ask for the charger so I am not sure. You will have to check with the service centre once in this case
I have Nord CE 3 phone also iam facing green line issue.
Can i get replacement?
@@AkshayGosavi-n2d you can choose either from free screen repair or exchange voucher of a particular amount.
Mam i have OnePlus 9 and green line issue aaya hai but i dont have original bill tell me something what i do
They check the bill before submitting phone 😐 but still check once with service centre. Maybe they help you out.
Bhai id mangenge teri aur kr denge process
Please reply mam
I have box but not the bill
Will it be accepted?
Hi, bill is mandatory😔 but you can try by visiting service centre once.
Maine phone update kiya or Mere phon m suddenly green line aa gyi one plus 9r hai 2 years ho gye h phon ko mere pas bill b ni h kya service centre vale reapir krege
They asked for bill when I took exchange voucher but might be repair k liye bill required na ho. You will have to check once from the nearest service centre.
Mam how to apply for appointment for replacement 9r
Mem is there any time period for this process
Actually inhave one plus 9 pro
But it's 3 years old can i got exchanged
There is a green line on the screen
No time period. You can still get exchange voucher
Mam mere pas bill nhi h but box hai tab mere ko benefit milega .mere pas bhi green line issue hai 9e me
@vikashraj790 Bill mandatory hai agar apko replacement ya voucher benefit lena hai. Apke pas ebill ho Amazon ya Flipkart ka agar Ecom website se purchase Kiya tha to wo soft copy bhi dikha sakte hain.
Hello , ma'am mere pass one plus 8 8gb/128gb variant hai , usme green line aa gyi hai , toh kya mujhe free of cost screen replacement mil jayegi ya koi voucher milega aur milega toh kitne ka milega , Koi Damage nahi hai mere phone me , maine bahut safely use kiya hai . Please Reply???
@@crickettadka9795 you have to choose from free screen repair or getting exchange voucher of amount 31k - 39k range to purchase 11r from their official app.
Very informative video ❤️, thank you 🙂😊
🙂🤘
mem jo apne oneplus 11r liya usme aisi koi green line problem to nahi aa rahi kyu ki hum lene ja rhe h
Hello, abhi one month ho gya use krte huye. No green line issue 👍
Sis just morning me aaya hai green line par mera ye second time hai. Aur mobile ko 3 years ho gaye hai kya work karega
Yes they will repair your phone. Otherwise you can take voucher in exchange.
Mam mera one plus 9 h back panel creak h only to kya ho pyega
@@Mawlia170 green line also there?
@@sonicsonia pink line aya mere me after update android 14
Putting a comment as this definitely gets viral. Very well explained and shared the information, will be beneficial for whole Oneplus community. Your videos effects are awesome 😍
Thank you so much 😊
I would like to buy oneplus nord 4. Is there any chances of getting green line in the nord series.
@@manekbasha2229 There are unfortunately 🙁
Nord series me bhi free green line replace hai kya plz plz plz reply mam@@sonicsonia
@@priyankakumawat6286 for any OnePlus product green line issue, repair is free of cost.
Bhai Nord 4 le usse acha abhi one plus 11 tujhe 39,999 me mil jayega discount chal raha hai abhi
Nicely explained. Superb editing 🎉🎉🎉 Keep up the good work. GOD Bless.
Thank you Shobhit ☺️
Back panel is broken... Does the service center replace the screen?
Do you have green line issue?
@@sonicsonia yes
Yesterday.. evening at 10 pm, while using a my OnePlus 9 phone in a whatsapp chatting it got a green line.. and I want to visit the Exclusive service centre in Ahmedabad tomorrow.
How much value will I got for my OnePlus 9 - 12-256 phone if they offer me a voucher.?
For oneplus9R I got 31k exchange voucher only applicable to buy 11R. Another option was 17k that will apply on any one plus product. Your exchange voucher should be along the same lines but keep us posted how much amount voucher you will be getting 🙂
@@Prabhat_Chaudhary7 should be around 70-75% of purchase price
@@sonicsonia I have 2 offers for a Voucher against my OnePlus 9. Phone one was 32k voucher to buy any OnePlus phone and another is 39k voucher to purchase a OnePlus 11 ..only
@@Prabhat_Chaudhary7 you got a really great offer 🎉😊
Yesterday i went to OnePlus service centre they told me they will replace my phone to 11r in 31k but ask for 5000 amount to replace my phone what should i do mam?
Plz give response as soon as possible...
@@ruheenkhan158 they will ask this amount because 11r is expensive than 9r. It's a good deal, you are getting very good amount in exchange for old 9r.
Which service are offered you that can you kindly tell me @@ruheenkhan158
Kya effects dala hai Sonia! Subscribe buttons mn to full channel wali vibes 😮😅❤
😅
Apke service centre ka kya address hai. I would visit it for my phn as well as the service u said was seamless.
@@chandanfeb9 service centre I visited is in garden Galleria sec 18 noida.
Mam agar mere pass bill kho gya ho to kya ham phone ka voucher le sakte hai kya
Ye ek bar service centre se hi pata Krna pdega as mere time pe dekha gya tha bill.
Bhai id lenge tujhse teri fir kr denge
Meine aaj hi customer care se baat kiya. Un logone bola ki abhi vouchar nehi dete. Only replacement are allowed. what to do
Few other ppl also commented like this. Looks like kuch OnePlus centres me exchange vouchers available nhi rehte. Which city do you put up? Is it possible you can try at noida garden Galleria branch once..
Mam mere pas one plus 9r hai aaj h green line issue aaya hai kya ye free replace hoga ya charge lagega?
Absolutely free repair
Bhai bill nhi hei hoga toh
@@sonicsoniabill nhi hoga toh?
One plus node ce3 green line essu ayega ki nahi
It's a possibility
Ayega
Hn possibility hai Ane ki but Aisa nhi hai ki sabhi phones me ata h green line issue. So don't know for sure.
Is phone me bay kar diya
What do i have to provide?
Mobile, original charger, invoice.
@@sonicsonia I've lost my invoice is there any other way?
Maybe not 🙁 but still try visiting service centre once. Maybe they help you or find a workaround..
@@sonicsonia what kind of work around are we talking?
@@azharabeer7201 At the time when I got the voucher, showing them bill copy was mandatory. By workaround I mean that policies change with time. It's possible that few rules might have changed. But you will be able to confirm this only from your nearby service centre.
i have Oneplus 8t 12/256 with green line issue my question is, what amount of voucher will i receive ?
For OnePlus 9R I received 31k but few ppl commented little more amount as well. So between 31 to 39k.
Mai up se hu batao kunsa nazdik rehga service center mere liye
Oneplus 8t hai mere paas
Which city in up?
Mam agar box and bill nahi tab kya ye issue resolved hoga ?
Not box but they ask for bill and charger. Try to search for the bill on Gmail / Amazon orders section of you don't have physical copy.
They will ask for id if u don't have bill
Bill nhi hai mere pass phone ka gyab ho gya to bhi repair ho jayega kya mera phone?
@@AmitKumar-ud7hr bill to dekhte hain phone submit krne se pehle. Ek bar service centre visit kr lein, maybe they make an exception in your case.
Madam bill is mandatory?
I am having only box & charger
Yes they do see the invoice.
My display is broken with a green line can I opt for replacement?
@@user8194 definitely you can 👍
Bahut badiya sonia yeh information share krne ke liye it will be very helpful for those who face this kind of issue in future thanks for such lovely information ❤😊
Thanks Sanyam 😊🥰
Maam meri abhi just aya green line, maine pehle service centre se solve kiya tha but again after 1year, what to do?
Exchange voucher leke latest phone Lelo OnePlus ka.
Mera v aa gaya h😢 mera two times aa gaya. Hai bhai. Same problem just abhi ho aaya
@@sonicsonia denge ki nahi no idea cause yaha ka service response kharab hain
@@sonicsonia But thank you for the content, may your channel grow more ❤
I wish that you get your voucher as well and upgrade to latest OnePlus phone. Please share what's the final update from your nearest service centre.
Can the voucher be used in the physical OnePlus store
No, they ask to place order from OnePlus online website or their app only
Mere phone e dusri bar green line issue aa gayi. Oneplus 8T. Free replacement milegi kya. Phone bilkul okay hain. Koi bhi damage nehi hai
Not free replacement but free repair of your existing phone. And if you are thinking to upgrade then they give exchange voucher in return for your green line issue phone.
@@sonicsonia will I opt for pickup and drop then also I can get the voucher?
Mam is voucher facility is available now?? Pls reply
It should be. I got my voucher around 15 days ago only. Pls check at your nearest one plus service centre.
Mam 12 din ho gaye mera voucher aaya nahi abhi. Aisa kyon... please reply
Apko check Krna pdega service centre pe. Most cases me to within 48 hrs a jata h mail pe voucher otherwise agar phone me koi dikkat hoti h to technician team se call a jata h
I lost my invoice but i have orginal box can I claim free screen replacement
They do ask for the bill. Pls check with the service centre once.
They will ask you for an I'd an they will process
Without bill free replacement of screen hoga voucher k liye lag sakta hai ek Bar Nearest service center se beat krlo
Since OnePlus phones have many issues is it safe to buy OnePlus phones as i wanted to buy OnePlus Nord CE 4
Every phone has its pros and cons. However, OnePlus acknowledging their hardware issue and helping out their users is a good gesture on their part.
Mere pass oneplus 8t hai usme green line issue aa gya but mam kafi time ho gya phone purchase kre huye to mere pass bill mil nhi rha
Aap kuch solution batayne mam
@@MohdYakshan-e8z bill required hoga. Pls try to search at Amazon orders/ gmail etc. baki ek bar nearby service centre pe check krlo in case they have changed any rule.
Bhai id mangenge tujhse teri fir kr denge
3 saal hone wale hai mere phone ko achanak se green line aagyi ..9r hai mam ...muje pay karna padega? Ya kuch exchange ho jayega?
Why will you pay.. one plus service centre will either repair your phone free of cost otherwise they will give exchange voucher. Jise use krke aap next 11r purchase kr skte ho
@@sonicsonia thank you sis
Bahut hi badhiya video Di! :) Ye to helpful h mere liye bhi. 🤗
🎉🎉🎉
Also this hardware issue is fixed after the 10 series.
Apparantly the software updates increase the voltage to display and the displays used in those older phones couldn't handle the changes and broke. This mostly happened in india maybe because one plus used cheaper displays comparatively to international markets. (Is what i heard)
The latest one plus phones use BOE X1 display which is the best in the market and won't have any such issues.
Thanks for the detailed info 🙂
Display crack hui 6 month pahle Green line aaj aai hai to voucher milega ya nahi
Did you get the cracked display repaired from any outside shop (I mean not from authorised one plus service centre?
Sister there is life time warranty for OnePlus nord 3 too ??
@@IAMGODXD36 only in case of green line issue 👍
I have encountered same issue with OnePlus 9. And it is out of warranty. Will they provide voucher?
Warranty does not matter here 😊 you are eligible for the voucher.
Madam, box nahi hai. Accept karega?
@@zosuanEIMI no need of box. But should have invoice and charger.
@@sonicsonia thank
Is it applicable for the oneplus 7t?
It's applicable for all OnePlus mobiles.
Till when is this voucher scheme available
I am not sure but presently it's available and many ppl have already availed these.
256gb lene pr kita amount or dena pada??
@@desifitindia1837 approx 14k
Mujhe to salo ne mna kr diya ki 8 128 wala varient hi hai bss policy me 😢
I have one plus 8 pro after update I got green line issue please help me mam
Pls go to nearest one plus authorised service centre to get either exchange voucher or your phone repaired 👍
Thank you
I want this type of answer
Thanks a lot sis ❤
Thanks 😊
@@sonicsoniamadam OnePlus 9 phn hai mere pass green line mere phone mei aa gya hai update ke karan lekin mera phn 21dec 2021 ka hai mujhe voucher milega
@@motabhaigamers1049definitely. Green line issue is a lifetime warranty by OnePlus. Pls visit nearby service centre with phone bill.
@@sonicsonia bill original chahiye yeah phone mei photo hai bill ka uski photo copy chl jyegi
@@motabhaigamers1049 phone me bill ki photo bhi dikha skte hn
will they take our OnePlus device permanently and give a voucher
or they will return our defective phone with voucher???
@@TB10x they will take the defective phone and in exchange will give voucher
Mam mere one plus 9 hai aaj update karne ke baad green line aagaya ky karu
@@vikasingle0087 you can get free repair otherwise exchange voucher b le skte ho
Thank you mam ☺️
One plus ke service center ho jayega na
@@vikasingle0087 han service centre hi jana hoga
Mam 2nd time green line aayegi to free me hoga kya
@@smileplz6934 hoga
Very informative video 👍
Thx Shivam 😊
Mam actually my OP 9r display was damaged slightly (small not bigger) at the corner 6 months ago.but yesterday mrng i got same green line issue.can i get replacement...?
Yes you can ideally. Only conditions are no water damage and no outside work done on phone.
Mam me aapka bahut badha fan hu me aapka sara video dekhta hu mam me nepal se hu mere pas one plus 9 hai usme vi green line problem aaya hai mere pas koi vi phn ka docoment bill koi vi nahi hai pls india me nepal ka phn repair karenge ya nahi pls bataiyena mam one stor me free me hoga ya cost padhega pls pls pls pata karke batayena. Mam plsssssss
Thank you. Nepal me dikhaya phone kisi one plus service centre me abhi?
@@sonicsonia nahi dikhaya he mam aha to one plus ki store hi nahi he
Ok, let me try to check.
But still bill hona chahiye. Bill k bina ye offer nhi dete h.
@@sonicsonia pls mam pata kariyana pls pls pls nahi to repair krne k liye kitna cost lagega one plus 8 pro ka wo vi pata kariyaga
Mere pass bhi OnePlus 9r hai and kal apne aap greenline aane lag gyi after using 3.5years ab mujhe kitne ka voucher milega?
Mil jaega
I got voucher worth 31k but few ppl commented that they got 39k as well.
@@sonicsonia 19k or 39k voucher?
@@JinGamingOp I got 31k voucher on 3rd June.
@@sonicsonia 9r pe na ?
Thanks mam , got my phone repaired
✅😊
Ive submitted my one plus 9r and choose 31k voucher I submitted my phone on july 17th its july 19 now not got the voucher yet
It should come in your mailbox within 48 hrs of submission. Have you checked spam folder in inbox as well?
@@sonicsonia yes i checked not there yet. Actually i had sent a screenshot of my aadhar card which was a bit blury will that be a issue?
That should not be an issue. They need correct mail id mainly. Did you receive any callback from their technical team regarding any issue with your phone? Any work done from outside or water damage
@@sonicsonia no i did not got any calls from them
You should go again to service centre to check then. They would have given a form as evidence of phone submission.
Should i buy 11r?
If you are not in this exchange voucher race then why don't you go for 12r instead ✅ extra features at comparatively v.little extra cost
@@sonicsonia yes but I can get 11r at 26600 and after you know 12 r will cost around 36k...
I am from bangladesh my one plus 10 pro chinese variant i am not getting any customer care support from bangladesh now in india greenline issue solution
Are you in India now?
Mere pas 9r he to muje kitne ka voucher mile ga ??
@@ronaksinhchauhan8602 somewhere between 31k to 39k. I personally got 31k
OnePlus 8t green line problem service centre not provided voucher
What did they say at the service centre and how long ago you faced the issue?
Medam mere kal hi achnak aagya green line but mere pass bill ni he box he
They do ask for bill or invoice. Pls check everywhere.. mailbox, Amazon/Flipkart order info etc. As a last resort, you can check with service centre if they can do anything to help in scenario where one don't have bill.
Muje bhi 32k ka voucher Mila hai but 11r out of stock ho gaya😢😢 ab kaya Karu?
Thoda wait kr lo. Voucher to valid hai few months k liye. 11r will be in stock soon.
Bhai Tumhara konsa model tha 9r ya 8t ?
@@atikahanaf8514 8t
@@atikahanaf8514mere pas to 8T tha salo 8 128 wala varient hi diya 😢12 256 Wale varient k liye mna kr diya 😢
Kya aapka phone warranty mein tha
Nhi. It was 3 yrs old.
Kya baat hai Sonia ji, Naya phone 😊
😅 yeah 🎉
Indore me kisi ko voucher Mila h kya....?
Nearest service centre me pata krlo ek bar
11r me green issu
Not yet fortunately 😅 Waise I have heard ki ye issue 8 and 9 models me hai maximum times.
Just now got a green line on my 10pro and watching this video 😂✌️
@@Skullz9 congratulations already for your new upcoming phone 🎉😅
@@sonicsoniaNah sister I'm not gonna buy these OnePlus devices anymore 😅 I'm gonna use this as it is right now and wait for next year and buy some other phone brand instead 🤗
Same issue with my OnePlus 10 pro and did they replace the screen on your device?
@@kalyansamuels424 Yes I got my 10Pro screen replaced
Ye to bht hi catchy thumbnail tha 😍 Maza aa gaya dekhke video 😅
Thank you ☺️