5 Reasons Employees Don't Use Your SOPs (and how to fix it!)
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- Опубликовано: 6 июл 2024
- Need some guidance creating SOPs for your team? Download our 109 Time-Saving SOPs Every Team Needs Checklist at processdriven.co/sops
Frustrated that your employees don't use your SOPs? 🤦 As a business owner or manager, training your team on how to use standard operating procedures can be a challenge...but it doesn't have to be!
In this video, Layla at ProcessDriven will break down the 5 most common reasons your team is ignoring your SOPs. Then, she'll break down practical tactics for how to fix the root cause.
📺 Need a deeper dive into what an SOP consists of? Check out this video: What is an SOP? • What is an SOP?
📺 Want to see why we recently switched from storing our SOPs in ClickUp Docs to recording them as "tasks"? Check out 5 Reasons I Quit ClickUp Docs for SOPs: • 5 Reasons I Quit Click...
Here's what we'll cover:
00:00 Introduction
02:00 Reason #1: Your team views SOPs as optional
02:27 Solution
04:51 Reason #2: Your team doesn't know they have any SOPs
05:32 Solution
07:51 Reason #3: Your SOPs are not helpful
09:38 Solution
12:47 Reason #4: Your SOPs are untrustworthy
14:10 Solution
15:40 Reason #5: They are memorized
16:39 Solution
20:01 Conclusion
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Хобби
I love that you keep reinforcing the fact that it should be the do'ers and not the managers who write up the SOPs. We are starting more cross training since I have somebody going to England for a month and this is perfect timing.
So glad this helped! :)
I am in charge of developing SOPS for my department. Thank you for videos. You have a great, interesting way of presenting the information.
You can do it!
Overall love this video, one thing I will say is that video SOPs work extremely well in my organization. We don't make 30 minute SOPs. We make them extremely bite sized 1-3 minutes that way updating them is simple when we do make changes. Love the videos Layla!
Love that Joshua! Such a great point!
As always Layla: A very much appreciated video. Thank you so much for sharing. Nicely done.
Glad you enjoyed it! 😊
Great to See you back on Screen Boss. I know you have been busy so I appreciate you taking the time out from your busy life :-)
Thank you! I appreciate your support! 😊
awessome video ! you are great layla
You are the best! Thank you!
Love your style of communication. Agree 100%!
Thank you! 😆
I recently joined as a Process Driven member and I’m learning so much and going through the steps. Also, as I am working on production in my custom framing work shop, I’ve been listening to your RUclips videos. I find that some of the ideas and structure of ClickUp is starting to make more sense as I hear the content of your videos. Thanks for simplifying what once felt too overwhelming for me to tackle as a small business with no prior leadership experience.
Hey Brenda! We're so glad to have you in the ProcessDriven Membership -- I'm so glad the content is helpful!
This is helpful! I love your content 💗
Hey Michaella! I'm so glad it was helpful!
Awesome vídeo Layla, as always!!!
Thank you!! 😁
Thanks
this is just timely. My boss and I were discussing last night how to oblige team members to follow SOPs. Simple tasks like creating task folders in Dropbox or turning on the time tracker for a subtask are ignored by the team. It's so frustrating that I have to remind them almost every day to please do this or add a comment/status update on ClickUP for the next shift to continue with the task...
Same here. It's so frustrating and time consuming. At some point I am writing the comments in tasks for my colleagues because they just don't bother doing it. At the end of the week I have the feeling I did mostly the job of my colleagues. Did I mention it's frustrating? 😂
I completely understand this frustration! Hopefully this video helps!
Great video Layla.
Thank you!!
Do you have a hard time getting your employees or team members to utilized the standard operating procedures you've created? I'd love to hear what you've tried!
Great advice as always Layla! I think the Comment feature on my SOPs (most of them are just Docs in ClickUp, I like how clean the page is) could be a quick way to encourage team ownership, great suggestion. Also, I had to rewatch your drooling mime a few times, it was awesome.🤣
Oh I love this so much! Thank you for sharing! And I'm glad you liked it 🤣
Nice work Layla
🙏 Hope it's helpful!
Want to work with me to get your SOPs updated (or created for the first time)?
1 - Join my next live SOP workshop: processdriven.co/services/sop
2 - Unlock 109 SOP examples: processdriven.co/sop
Creating your recipe for the Standard Operating Procedure:
1. SOPS are not optional. Make it a focus for all!
2. SOPS are unknown.
3. SOPs are not helpful. Remember to include the "doers".
4. SOPs are not trusted. Update accordingly.
5. SOPs are not memorized.
Make a Sanity Checklist.
I'm glad this was helpful! ☺️
I sometimes wonder whether I, being a VERY linear person, might find SOPs more useful than the more 'free spirited' members of my small team. I see this as a left-brain (me) versus right-brain (others I won't name!) issue.
Great point! I think our goal is often to just find the way to make that same resource/tool helpful to as many "styles" of workers as possible!