Onkyo Receiver No Sound Fix for HDMI
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- Опубликовано: 28 июл 2024
- Before attempting to replace capacitors or re-set your ball-grid arrays on the processors, TRY THIS FIRST! It just might save a lot of time and effort! :)
Model: TX-NR676
Here are a couple very helpful videos, albeit on slightly different Onkyo Models:
1. Replace Surface Capacitors
• How To Fix the Onkyo T...
2. Repair Sound Chip (aka Repair BGA)
• Onkyo Receiver No Outp... 
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It worked!! Amazing, thank you very very much! 🎂🎂🎂 I'm very happy😇 (Onkyo TX NR-737)
You're welcome!
Thank you, thank you, thank you. I have an Onkyo TX-NR686 that HDMI output stopped working on. I actually have new capacitors arriving today that I was preparing to replace the existing capacitors with, but I was just continuing to check videos to see what pitfalls to avoid when doing the replacement when I came across this video. A simple unplug and replug and suddenly my receiver is back to life!
I'm glad to hear you're up and running again, John 👌🏼
Thank you, this helped restore audio to my speakers on a TX-NR686
Thank you so much for posting this! It solved the problem with my Onkyo receiver and saved me time/money.
You're welcome, mandell!
Thank you for visiting my channel 👍
This helped me as well, thank you very much for posting this!
Outstanding, philzy!! Thank you for visiting my channel :)
Thank you very much sir ! Worked for my cheap Onkyo Receiver.. I thought it was done... No sound with a pinky magenta screen on my TV.. Thanks again.
You're welcome! I'm glad to hear it helped you out, my friend 😀
I had differnt symptoms, i occautionally got missing picture and sound and sometime the screen went green and sometimes it got artifacts. But removing and plugging in that HDMI Cable inside also fixed my problem. Thanks for the information !
You are the man, Giorgio! I'm glad the video was helpful.
Simple solution, thank you.
Nice video, I'm having issues with the hdmi video sub output. Main video is fine but my sub output to my projector has no picture ...
Spray Contact Cleaning that short inner HDMI cable worked for me: Had my ONKYO TX-NR676 working for 3.5 years; then sound got scratchy, ..then hdmi stopped working. Got my HDMI to big screen TV back ... then found out scratchy sound was old speaker that needs an update fix of rubber edge around bass cone :+) ... THANKS for Great Lesson n Clue :+)
You're the man, William! Thank you for the update 👏
I haven't tried it yet. It have TX nr414 onkyo...think this will work for it aswell. So, the sound won't come through immediately (with anything radio etc) eventually it will come through with great sound.
You think this could work with 414 model? Don't know till ya try right ?
Thanks.
Just lost audio on my RZ720, will try this when I get a chance to take it apart. Big Thanks!!!
Good luck, Rudy, let us know if it works out for you 🍀
Glad to find this clue: Had my ONKYO TX-NR676 working for 3.5 years; then sound got scratchy, ..then hdmi stopped working. I am a DIY researcher n builder w tools and experience, so I will definitely look at that inner hdmi cable, unless a 10 min + un-plug n re-plug, ... or then unit reset fixes my problem....It would be nice I can get my unit working properly again. Already scanned options for a replacement. Will report back here too for the networking in lessons cause :+)
Thank you for the comment, William. It is great to hear that you are giving it a shot. I look forward to hearing your results 🍀
I have an onkyo TX-NR555 and it initially had a lot of problems such as not connecting to Bluetooth and no sound on some inputs. I did a firmware update on it and everything works on it now except that there is only video and no audio from the HDMI port #2. The other HDMI ports work good with both video and audio. Swapping the input cables from HDMI 1 to 2, the no audio problem stays with that port. Does this sound like a very easy fix to you? Would you suspect a bad solder connection on the port, a processor problem, or possibly something as simple as just a setting? Is this one of those receivers that you can select a different audio source such as optical when using HDMI? The manual I found online wasn't very clear to me. Thanks
Thank you for the comment, steve.
Remote troubleshooting is always difficult, but it becomes manageable with more information, so I appreciate your initial diagnostics.
1. Yes, settings are the first thing to check and are often the culprit
2. It is probably not a processor problem unless: #1 it is the ARC or #2 all the outputs coming from the same processor are out (which I doubt is your problem, but you can trace leads when looking at the HDMI controller board)
3. It could be an unseated leg off that processor, I suppose...
4. I like the idea of it being a sloppy solder point from the processor to the HDMI connector. Sometimes, with the HDMI port active, you can wiggle the cable while it's inside the port and you'll get intermittent output (you should try that!)
-Regarding the HDMI v Optical, I could be wrong but... your unit likely auto-detects between the two (located on the same phase) and favors one over the other (so don't have an optical AND HDMI both plugged into SAT/CBL when testing, for example)
-Lastly, don't forget the usual stuff: Try different devices on each port, make sure they don't have volume on 0 or mute, etc.
I really shouldn't type this much, my apologies :P Let me know what you find out!
I have a Onkyo TR-NR686 my 4k blu ray Player is plug in the back of the receiver / blu ray, when I play movies on any format my picture comes and goes or goes black, I purchase another blu ray same problem. It could be that the HDMI plug for the blu ray behind the receiver is defective, or I have to do what you did, please help.
Thank you for the comment, Jose. That's a really nice receiver. Let's take a strategic approach to your issue:
1. Is this a brand new receiver or did it previously work as you expected? If it's brand new, just return it :) If it used to work, I like that you tried multiple blu-ray players.
2. Did you try multiple HDMI cables? Some are of lesser quality, some have HDCP compliance conflicts, etc.
3. Next, I think it is worth a try opening it up and examining the hardware. If the receiver is set up similar to mine (with the HDMI interlink), try my easy fix! :)
4. If it doesn't or is an older unit, you may be looking forward to swapping capacitors or re-balling chipsets (I provided links below my video for these)
Let me know how things turn out, Jose, and have a great week!
Lol this guy is the man, reballing of their grid arrays, lmao no idea what that is.
Hey I have model TX SR 607. There is Sound issue I tried to process by clicking VCR/DVR and power button on the display it showed clear still no sound. Also did heating the chip by bulb, and checked the fuse as well.
Can you please help?
Thank you for the comment, Harshal.
1. What were the circumstances in which it stopped working?
2. Do you have any sound coming out of any of the HDMI outputs?
3. Using a thermometer, were you able to verify heating the processor(s) on the HDMI board enough to re-melt the solder in the BGA?
If yes (to #3), it is time to test the capacitors. Pull the board out as there are some on the underbelly.
If you have a MESR-100, it will save you time by not having to remove the caps for testing.
Good luck, my friend. You have a challenge on your hands.
I think we have the same one at home (can't touch it, that's my dad's area), but recently it generally just stopped working with the surround sound on the TV mode, just like it doesn't when watching a DVD. Everything else seems to be fine, when we watch normal TV it does work, but it's a shame that when we want to watch a movie on the Netflix App or something, we can't have the surround we did have before. No one touched the settings as far as I can know. Does anyone know how to fix this?
How can I fine sound card for txsr313
Thank you very much. I had the same problem no connection to TV anymore it was the cable and I als had all the time connection problems to the beamer. I will see if it works as well. THANK YOU
It's worth a try, cliff! I appreciate the message 🍀
Hey dude, i have a PR SC5507 onkyo amplifier and ive connected the speakers to the Bi Amp socket and it doesnt show me any audio at all. Will be waiting for your reply ! Thanks
Thank you for checking out my video, fred!
Do you have a question?
Hello, Thank you for posting this potential fix. I currently have no sound coming from my Onkyo 5009. It does have a front hdmi input. Do you Think I should give your fix a try on my unit? It is passing video through the HDMI Monitor out. Thanks again
Dang, steve, you are flexing some dolla dollar bills!
Did you purchase this as a used-item or did it previously work for you and then stop (if so, what were the circumstances)?
The short answer:
If it's still under warranty, let someone else deal with it.
If it's outside of warranty, while it may not work, give my fix a shot... It literally only takes a couple minutes with limited tools.
**I've never worked on that particular model and am curious if it carries the same design flaw as the one in this video**
As always, make sure to do the simple things as well though: try multiple devices on each of the ports, make sure volume is not set at zero or mute, etc.
Thank you for sharing your experience and visiting my channel!
I look forward to hearing your results :)
@@VestigialVoice Thank you for the quick reply. I purchased the item new in 2011??? It worked fine until random speakers began to drop away, came back, and now completely gone. I used 4 nautilus style fans sitting above the unit to blow air out the front and back of the cabinet. I cut the majority out of the back of the cabinet to increase air flow, leaving only the perimeter around to hold a cabinet sides square. I spoke to an Electronic's repair facility who indicated Onkyo no longer sells these boards and so this looks like my only option. I described the repair and they said they no longer attempt this type of repair because it doesn't typically last that long. Perhaps they're not heating the chip long enough or using a heat sink in the repair.
I will order the repair items and let you know if my attempt is successful. Thanks so much.
You're welcome, steve.
I feel as if we went through a particularly dark-era of poor quality control with the emergence of HDMI. I hope we have popped through the other side but have very little evidence of this just yet.
Check out the two links I placed in the video's description.
You may end up getting lucky and just have to replace a few surface-mount capacitors, otherwise, reheating ball-grid arrays usually only yield temporary success unless you rig a new way to cool the processor, kind of what you are talking about with additional fans or heatsinks.
Good luck, my friend :)
ok I am having sort of the same issue but I can plug my iPhone in and get sound, and I can plug my laptop in through the HDMI and still get sound. But when I plug it into the TV, no sound... Could it still be the same problem? The TV is connected to the Surround Sound because I can control the volume and power using my main TV remote... Please help
Thanks for the comment, jessica.
The long answer is: It is so easy to try, why wouldn't you?
The short answer is: It probably won't help.
Especially if you are getting audio and video using other devices through that same HDMI input.
My guess is that the problem lies at the interface between the receiver and TV, so make sure to do the easy things: Check your settings. Make sure the TV isn't on mute, etc.
Other questions I would have as a troubleshooter:
1. Is this a brand new unit?
2. Did it EVER work?
3. Does it work using different inputs?
4. Does it pass video?
I hope some of these ideas help you out :)
Have a great weekend!
Is this also the case when getting the 'HDMI Start-Up' comes on at power up. The 2nd zone HDMI seems to be working, but connections to the HDMI ARC output kills all audio & video sources except AM/FM.. I’ve heard that the OSD is somehow relevant. The HDMI ARC has an OSD, but the 2nd zone does not.
Thank you for the comment, Brendan.
Some people get lucky, and then there's the rest of us...
A large number of problems with this (and frankly any) receiver stem from the incompatibility of the non-uniform ARC and CEC formats.
It is a known and recognized manufacturer problem without a great solution (see previous comments from other frustrated users).
Did it initially function properly and then stop working?
Occasionally cache-clearing or factory resets will offer temporary fixes and then, somewhere in the software coding, it will fail to recognize the device again.
In my setup, I avoid using ARC and instead run audio through an optical cable. I know, this is both sub-optimal and an unfair compromise.
If you stumble across a fix, I'd love to hear about it.
Vestigial Voice My fix for this is to buy a Marantz. Onkyo/Integra was less than interested in my problem and told me to ship it to a repair facility. I’d have to pay shipping in both directions, plus repair costs, without any fix to prevent this failure from recurring. AudioGONer.
I get it. The quality control for many of these companies is disappointing.
I hope the Marantz treats you better, my friend :)
@@MrBurndonesinkchair }
Thank you very much, i had the same hdmi input ( no sound no picture ) since last week, i followed your way, and wow that worked for me. hurreeee..... But, after 20 minutes it stroped working. i'm sad 😔 once again. can you guide me further what else can be done. i'm having Onkyo HT-R695. In my state there is no one who can fix my AVR. i have to take it unother state to fix it. it will cost me lots . please help me out.
If you go back inside, does it work when you repeat the same process with that internal HDMI cable? If so, I'd either swap the HDMI cable or hot glue it together when you've got it properly connected.
I have 609 and 636, both have same issues, no sounds, can you plz upload fix. 609 no video or audio. 636 hdmi audio not working. Plz upload video for real genuine fix. Thanks
My onkyo tr nr686 says no device detected. I have a brand new Samsung tv. Connection is using the arc out to arc in on my tv. Please help
Brother Tim! It pains me to say this, but I have some bad news. While ARC is supposed to be a standardized format, CEC (consumer electronic control), is not. Therein lies well-known, but unfixed incompatibilities. A mounting, frustrated community has put together solutions that sometimes work with different combinations of televisions and receivers. Frankly, some of these solutions (like cache-clearing and factory reset) often only offer temporary fixes and then, somewhere in the software coding, it fails to recognize the device again.
In my setup, I avoid using ARC and instead run audio through an optical cable. I know, this is both sub-optimal and an unfair compromise.
If you stumble across a fix, I'd love to hear about it. Nice receiver, which TV did you get? Thank you for the comment.
Vestigial Voice Samsung ru7100fxa
Vestigial Voice thanks for the info!!
Thanks for this. My NR646 seems to be slowly losing Audio only on HDMI Ports. First the Blue Ray port, then several other to where only the game and front aux works Video is fine across all of them. Could that be the same issue?
Ordinarily, I'd be skeptical about my quick fix resolving your issue, but if you scan through the comments, there have been SEVERAL people with failing systems, not unlike yours, that have had amazing results!
So, you are asking my opinion, it's easy and only takes a couple minutes: Certainly try it as a starting point. If it doesn't fix a single one of your issues, you'll have to explore tracings and capacitors or perhaps even re-ball your video processor chip.
@@VestigialVoice Thanks! After I posted this, I read into further comments and saw several about doing a simple unplug. So I did so, let it sit for ~ 20 minutes... then plugged it back in. Moved the HDMI back to the non-working port and all is good! Embarrassed, as I'm in the IT industry, and it never even occurred to me that a reset might be necessary for an amplifier.
Glad to hear you're back up and running, dojo 😊
i have a 2002 wrat onkyo whose chip fried like 5 months after it was bought new, so obviously it was still under warranty. they put a new one in and it's been fine for damn near 20 years, even with cat hair all over the board because he used to lay on it constantly.
but now the dolby is dropping out every now and then, but a light whack will get it going again, anyone have any idea if that's just a broken connection somewhere or
Hi Bob, sounds to me like a solder joint may need to be reflowed. They can be tricky to isolate, but if you note it correlates with the Dolby setting, that will give your search a good start 🍀
Thank you for stopping by my channel, bud 😃
@@VestigialVoice wow ok, i know next to nothing about paths for that but soldering ain't too bad ha, thanks
I have a Onkyo TX NR7100 and unable to access the 2.network or 3.Bluetooth menus under Hardware setup nor am I able to access the 3.firmware update or 4.initial menus under Miscellaneous setup. Any ideas how to correct this problem.
Any pointers on trying to cool the chassis down?
Onkyos do run hot… like surface of sun hot!!
You're right. It's pretty common for these receivers to kick out a lot of heat.
I want to believe they have been engineered to be heat-tolerant, but if you are looking to mitigate the risk of ruining irreplaceable components, perhaps processors, you are welcome to apply thermal compound and affix a heatsink to the chip's surface.
I've never gone so far as to mount a "silent" fan, but I know people who have done this in gaming consoles that experience BGA issues.
It goes without saying (but I'm going to say it anyway) that you should always keep the vents unobstructed and in an area with proper air circulation, not stuffed in an entertainment cabinet. Thank you for the comment, Wee.
i have a TNX 609.. HAVE A PIC BUT NO ADUIO,, NO MATTER WHAT OUT GOING PORT ON THE RECIEVER AND I HAVE SWAPED HDMI CABLES AND IT WONT EVEN ALLOW ME TO DO AN UPDATE ON THE UNIT
SIMILAR ISSUE FOR ME.............any solution... Distributor told, model discontinued & no spare parts (HDMI BOARD)
Same here :( video all good but no sound being output. Reheating 1 chip as recommended on different guides have been done but still no sound. Any idea of what can be done ? No way to buy the wanted parts almost anywhere :(
I have the hdmi problem on my ht-r550 and my ps3...any insight on the ps3? It has only audio and no picture. I'm going to open my onkyo right now and look around l
Wait a minute, has your PS3 ever successfully passed both audio and video through that particular receiver?
The reason I ask is because PS3 has a restrictive HDCP laced into its HDMI signal.
If that's the only device giving you problems on that HDMI port, you may have better luck purchasing an inexpensive HDMI splitter that will strip away the copy protection.
These are readily available on eBay.
I look forward to hearing from you, bud.
Hello, I just picked up a used Onkyo and everything works well interms of sound, and connection, the problem that I have is that it wont update, I keep getting error 0-81 and I cant seem to get the menu to work, the quick menu works though, nor the Bluetooth nor network. I tried updating via usb but it keeps saying USB Update... then error 0-81. Also I have tried to do a soft reset on it too, no good. Anyone have similar problems or found a solution?
Hi Mudi,
Which Onkyo model did you get?
I exercise caution with FW updates. Do you have a GOOD reason to run the update(does some function not properly work, etc)?
Some receivers, notoriously Onkyo, do not handle updates well...
Make sure your USB is formatted using FAT32 file structure.
Lastly, the receiver may have a force-firmware-update button combination (similar to forced-reset).
Good luck 🍀
@@VestigialVoice Hi thanks for reaching out! And its the Onkyo tx-nr656. I have dolby atmos working on it but wanted to update to get DTS X working too and ill do some research on the force firmware update, if you know where it might be please do let me know but what do you recommend, should I just leave it if Dolby atmos is working and not worry about DTS X? I am quiet new to the home theater world. Thanks again for your help!
We have entered a culture of acceptance with software updates coming, at times, on a weekly basis for all our mobile devices. As you've probably experienced, most of the time, they provide improvements, but occasionally they introduce new problems.
I'm undoubtedly a bit biased, hearing about the times when things go wrong, and there's been a block of years where new firmware carried an unacceptably high risk of brick-ing these AV receivers.
If updating has already proven to not be as seamless as expected, please carefully consider what the actual benefit would be to you, as the risk (with updating) probably lies around 5%.
Of course, ultimately it's your choice.
Please hit me back with your final results. You've got a beautiful sounding receiver, Mudi! 😊
I have nr676 model showing thermal error when I turn on.Is there a fix for it?
Brother Gopi!
When your receiver displays the THERMAL ERROR, does it still function properly?
Vestigial Voice it’s not functioning.
This actually helped. Thx dude.
You're welcome :)
Hi i have onkyo tx rz720 only when i connect my phone with Bluetooth than audio came but when I connect my chromcast then no audio
Do you get audio when you connect chromecast to the TV and then send audio out from TV via optical to your Onkyo?
Wow! Cool! I will try this! Thanks! 😀
It's worth a shot, dbag, let us know how it turns out 😎
I got video output, but no audio... and the audio could passthrough to tv when it's hibernating.. What should be issue be located?
Hi. I have the same issue, have u tried this video solution?
Onkyo Av Receiver TX-NR609 HDMI Board Available ?
Hi Ananth, I have no spare HDMI Boards. What have you diagnosed as the problem?
Not Work 7:1,No output Input HDMI. Working For Direct (left right only)
Hey Man, thx for the video.
I have a problem with my onkyo tx nr626 receiver and my Samsung 65" QLED.
Onkyo and my 10 year old Panasonic worked great. But since I changed TV a bumch of problems started occurring. First was that my tv keps switching back to its speakers instead of sending the output to recivers/speakers. I fixed that by switching the HDMI to the eARC hdmi port on the tv.
The problem I have know is that on some occasions my picture just stops working for a second or two. Then comes back. And it can do that several times over and over again. I turn the tv off and the receiver off. Switch the receiver back on first. And then the tv and it usually works. But still get that 2s black screen(sound continues to work). Whenever this happens the Onkyo receiver starts blinking for HDMI and PCM. Any idea what to do? Ive tried factory reset on both devices and switched HDMI cable already
Hi Bajjeee, does that only happen with the new ARC HDMI port you've started using which is located on the TV?
If that's the case, it points my troubleshooting toward:
1. A software incompatibility of ARC (as coding is non-standardized and varies from manufacturer to model to device; quite annoying if you ask me). This problem is typically NOT fixable except via updates, if you are lucky, but sometimes those updates screw things up worse.
-or-
2. A loose solder joint on the aging Panasonic television (VERY fixable with a skilled hand)
**Getting back to your original problem, were you running TV audio via the HDMI cable down to your receiver? If your TV has the option, I've completely switched over to running audio from the TV to the receiver via an OPTICAL CABLE. Drop the volume of the TV to ZERO (not mute) and then output to your receiver.
The only drawback is that fidelity maxes out at 5.1 surround, but that's all the speakers that I have set up.
Good luck, my man 🍀
@@VestigialVoice Thx for the reply. It worked great with the Panasonic. Never had any issues.
Its With the new samsung QLED is when the problems started occurring. When I used another HDMI port then my TV kept switching back the sound to the tv speakers and still did this blackscreen problem. By using the eARC port the speaker problem atleast disappeared. I use my PC as my media player. Netflix and RUclips through the chrome browser. Kids watch youtube alot. The Problems really show themselves around white screens for eg. Chrome homepage or youtube homepage where the majority of the screen is white. When you double click and have a full screen it happens seldom. Thats why it so strange.
Both receiver and TV are firmware updated to the latest versions
Gotcha.
Let's be clear: Just because all updates have been performed DOESN'T exclude that it may be an ARC incompatibility.
That being said, the beauty of the QLED technology is it's ability to handle whites, which is why when you bring up the white screen issue, I wonder if it is fooling the receiver into thinking the signal has been terminated...
Go into the TV settings and switch PICTURE MODE to STANDARD.
If that doesn't help, you can certainly toggle the GAME MODE setting as well.
Bought a new HDMI cable. So now I have the same from PC > Onkyo > Samsung QLED.
While being behind the receiver I noticed that the TXNR626 have designated 4K ports and that I wasnt using one of them.
So I switched my input from the PC to a 4K port on the receiver. All settings which are power reducing are off! So far so good!
Ive done all of the steps which usually triggers the black screen. So im praying now. For my mental health and wallet.
Because I swear if that shit starts again. Imma loose it! and I rather have my mental health in place than money. So Id just go buy a new soundbar or some shit.
Perhaps you pulled off a solution, nice going!!
Hi there I’m Dylan I have a onkyo tx-nr 757 I have a sound problem can you help me how to fix it
Maybe. Describe the problem.
Hi. I have problems with my Onkyo TX-NR 585. No sound through HDMI with some devices. First of all, perfect sound through the smart TV through ARC to the receiver, I even have a cable TV decoder connected from it to the TV and that analog signal passes through ARC to the receiver and it sounds perfect, but it is not heard nothing if I connect my Bluray player or my computer to the receiver. I checked for a misconfiguration on the receiver but everything seems fine. I did factory reset, also updated to the latest firmware. Tried different cables, different HDMI ports, tested different TVs with and without ARC, tested on a projector but no sound. What problem do I have? Please help me. Thanks.
Hi Gediman,
It sounds like you've done some good troubleshooting, but let me get this straight..
1. The Cable TV works via ARC, but then when you plug in the bluray player, the Cable TV audio stops working? Is that correct?
2. Does the Cable TV work (both audio and video) in all HDMI ports?
3. Does the Bluray player not work in any of the HDMI ports?
4. Does the Bluray player work perfectly when plugged directly into a TV?
Hit me back and perhaps we can better pinpoint your problem.
@@VestigialVoice thanks. Everything works in every way except the sound through HDMI from the Bluray player and from the pc. Another thing that doesn't work is the OSD (on-screen display), but I don't know if that has to do with the audio.
ruclips.net/video/KCpehr6H3_w/видео.html
@@gedimangediman Did the PC and Bluray player EVER output audio through the receiver or is this a new problem?
@@VestigialVoice Bluray and PC always worked fine previously, the problem started when there was a power outage and the receiver went into NG mode: lcrslsrblbr. I did the factory reset to solve that problem and it has never happened again but from there the audio problem started. The only sound through HDMI that I can get is to the tv speakers, both in the pc and in the bluray player. I do this by turning CEC OFF and Audio TV Out ON. Maybe it means that the receiver, despite recognizing the speakers through HDMI, is not able to provide them with sound, although the sound is fine on Analogue RCA cables. or maybe since HDMI sound is only allowed if CEC is on I don't know if it's a problem with CEC. Before the blackout, everything worked fine.
ruclips.net/video/g_yKrw6PtMQ/видео.html
I like the way you problem-solve, Gediman!
So, it certainly could be that a component was damaged during the power surge / outage which would be a significantly more difficult fix, and the fact that you received the NG:LCRSLSRBLBR error tells us that the unit experienced a threshold of heat worthy of going into protection mode... but the whole situation does still reek of a "settings problem."
As you probably know, when you reset your system, saved settings are often wiped out, and may not even return to the original "factory settings" as you experienced when you first pulled it out of the box.
1. Sometimes the receiver sets priority (so try the Bluray player when the cable TV is NOT plugged into any HDMI)
2. Sometimes the signal gets sent out to a different Zone (I don't know why...)
3. Sometimes the receiver anticipates that the signal is going to run through an external amplifier
4. And, of course, toggle through the "HDMI Passthrough" and "PCM" settings
I'm sure there are loads of other software settings to troubleshoot, but no more come to mind at this very moment.
If nothing else, I run all my hardware into the TV inputs and then output everything via optical to the receiver. Sure, it can only handle 5.1, but that's all my stereo system is set up for, and it is WAY less button-pressing for kids (and me) to fumble through.
Good luck, my friend. Keep me posted on the conclusion to this story 🙏
I got an onkyo tx-sr607 for 30 bucks, and its got no hdmi output, but the audio from the inputs work, what should i do?
Hi Zocker, were you able to try my simple fix?
If that didn't work, we are going to have to get more creative... Let me know.
@@VestigialVoice Oh, thank you for answering. Yes, i have tried it, and it still doesn't work.
@@creamy8715 If one HDMI port doesn't work, it is probably the HDMI receptacle (where you plug in the cable) that has a broken trace. If ALL the HDMI inputs do not work, you probably have to re-ball the processor. That being the case, I would not use the HDMI ports at all. It's a personal preference out of simplicity to family members that I plug all HDMIs into the TV/monitor and then use optical to the receiver. You only get 5.1 audio, but I don't care, it sounds excellent. Let me know what you end up doing, my friend 😊
Help. My Onkyo has sound with everything but Netflix. This happened to my previous receiver. All other apps are fine. Netflix is being served via my Apple TV. Ideas? When I launch Netflix it has sound. When I click on a movie/tv show there is no audio.
Please help.
Kevin
Hi Kevin,
Sounds like a software incompatibility, perhaps Netflix' app through Apple TV uses a codec that your receiver does not support.
Is this a new issue? Did it ever work (aka did it work for a while and then suddenly stop)? Is Apple TV connected wirelessly or via HDMI?
As you can imagine, remote troubleshooting is difficult, but I'd start by checking the settings in the Netflix app, however, I don't think there will be much flexibility there. Next, cycle through all your receiver's audio settings.
What happens if you bypass the receiver, will your TV process the audio signal?
What happens if you use a DIFFERENT receiver?
I'll stop spit-balling ideas, but that should get you started.
Good luck, my friend 🍀
@@VestigialVoice It did work. No software updates that I saw. Apple TV is hooded up with Ethernet and hdmi. If I go to my Firestick it works fine so that is a work around. But terrible workaround. I delete the Netflix app and reinstalled and it’s the same. Works fine direct to the tv. Last week it was fine with the receiver. Weird! I got another receiver for the same issue. Just stopped working after a year. I figured it was just going out. But no I don’t think that. Any other ideas? Apple won’t help as if you get rid of the receiver it’s fine. Not sure what to do. There are no Sw updated on the receiver
Would this explain why even the tuner has no sound, because presumable there’s no hdmi involved? Sometimes when I change input, I get the briefest picture from a device before I see blue screen on the TV
Thank you for the comment, Simian. Try it out! It is simple enough to do and often these devices are not programmed out of beautiful logic, but rather for cost-containment. I look forward to hearing your results.
Will this work on tx nr777
It's difficult for me to understand the etiology of your receiver's malfunction when you haven't explained its behavior. That being said, if performance is similar to what I described in the video, I'd recommend trying this technique. It doesn't cost any money and only takes a couple minutes. Let me know how it turns out!
Where can we order a sound chip ???
Hi Tim, it is pretty rare for the sound chip to fail. Typically it is traces/connectors, grounding, or power supplying the processor. What makes you think that the chip is the problem?
Thank you!!!!
I have an Onkyo tr-nx808. Whenever I turn it on, it only clicks once, and I don't get any output to my speakers. (I use the aux input) please help
Thank you for the comment, Vora. That is a wide-open question. What have you tried so far and what were the circumstances in which it stopped working?
I did a factory reset, but still - nothing.
I bought the onkyo used. I don't know when it started happening, probably half a year ago. I did nothing unusual with it, just carried it to another room a couple of times. (party)
Troubleshooting offsite is always more difficult, but I have a few questions and comments before you open it up: Does the display still work? Make sure to try it on multiple setups. Test to see if it works with a different TV, test all the HDMIs, if it has bluetooth: will it produce sound? Is there any mode that you can get sound production? Another big one: will it work with optical input? The problem that I most commonly see with ONKYO receivers from this era (aside from user-error) is loss of HDMI functionality, input and output. I look forward to hearing from you soon, bud :)
I get no sound out the speakers at all no matter what setting.no blue tooth working
me2, I have same issue, bluetooth even not working... What is your solution to recover it in the end?
what the hell, I just opened up TX sr607 and found a hdmi port on the controller board but no hdmi cable attached to it.. I got it used from someone and the guy wasn't even using hdmi ports.
all my INs and OUT is not working for HDMI currently,,
Did your HDMI ports work after you plugged in the internal HDMI cable?
@@VestigialVoice hey guess what,. It was dirt cheap and there wasn't even a point in trying more.. cause the HDMI board was missing components on it :)))
I have one with the TI chip that needs re-balling, do you provide
I do not. Unfortunately, the proper equipment is cost-prohibitive for me at this time. And, while some alternative modes of heating can be successful, the fix is far-too-often short-lived. I hope you find someone to help you, bryan! 🍀
Thanks for posting this. I tried it but no luck, we had a power surge and the receiver wouldn't even turn on until I unplugged it and plugged it back in. Everything works but no sound.
I see no scorching on the circuit board.
Any Ideas?
Thank you for the comment, highlands.
It's pretty tricky to remotely diagnose something like this, but I'd make sure to leave it unplugged overnight before trying it again.
If you are searching for power surge damage, start investigating the voltage regulators.
Sadly this did not work on my Onkyo tx-nr838. I tried :( Mine was working just fine (for only 4 years) and tonight decided to stop sending a signal from the main HDMI. I am quite certain it is my MAIN HDMI OUTPUT that has decided to start failing. When I skip the unit all devices work fine directly into the TV. All audio from the unti still works fine. It just stopped sending a signal out to the TV.
Hi Strait, this technique certainly doesn't fix every problem out there, but I've saved a great handful of devices. Unfortunately, you'll have to dig a bit deeper. I linked a couple excellent videos in the description to help you through, including re-balling the processors.
Hit me back if you are able to fix it up! :)
I really don't know how Onkyo managed to turn out so many pieces of crap! All i find on youtube is broken onko amplifier videos.
Izz, thanks for making me laugh today 🤣
I dropped my Onkyo in a scrap bucket and went back to Yamaha. Problem solved.
Haha, you crack me up, bill
So slow