Customer Service In Ghana: The Good, Bad And Ugly

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  • @ksurvive8352
    @ksurvive8352 9 месяцев назад +158

    Scanty never seize to amaze us each time he rep for bant and rant ....Team Eii scanty let all gather here 😂😂😂✊💯💯💯

  • @mcquabz9973
    @mcquabz9973 9 месяцев назад +16

    For about 30min into the convo Caroline was sleeping or what 😂😂Dating show like wano dendeenden 😂😂😂

  • @kelvinagyei5435
    @kelvinagyei5435 9 месяцев назад +10

    See the way Caroline make quiet for there 😂😂😂, find your match aa nka you dey use idiomatic expression sia 😂💔

    • @cadenhnc
      @cadenhnc 9 месяцев назад +4

      She's a very silly girl paaaa. 🤣

    • @DraksCave
      @DraksCave 2 месяца назад

      😂😂😂

  • @numerouno6887
    @numerouno6887 9 месяцев назад +19

    Look at how Caroline is quiet and gentle. If its ranting about someone's English grammar anka we'll see the real Caroline. lol😂😂

    • @valarmorghulis2726
      @valarmorghulis2726 9 месяцев назад +4

      Bro you just took the words outta my mouth....she just dey tap there, like she no fit contribute seff 😮
      The KSS studio humble am

    • @Enkaybe
      @Enkaybe 9 месяцев назад +1

      Thissss😂

    • @kwekutee_
      @kwekutee_ 9 месяцев назад +2

      Aswear that girl err😂

    • @kwekutee_
      @kwekutee_ 9 месяцев назад +1

      @@valarmorghulis2726we thank God paa

  • @christophdade3653
    @christophdade3653 9 месяцев назад +13

    Eii this Caroline girl from sharkboy's channel. Eii this girl

  • @Luuk_De_Jong
    @Luuk_De_Jong 9 месяцев назад +11

    The Caroline comments are killing me😂😂🤣🤣
    Sharkboy, see what you've done😂😂

  • @noahmartey6167
    @noahmartey6167 9 месяцев назад +20

    Honestly, I wish I could like this video more than once

  • @MultiMicheal14
    @MultiMicheal14 9 месяцев назад +8

    Congratulations to this squad. They're doing an excellent job. Herr, the host, and her panelists never let you down. Eve, the #Canadian has said it all: the topic is no longer about customer service, but about nation service.

  • @shadrackokyere2144
    @shadrackokyere2144 9 месяцев назад +12

    Scanty always gets me at the latter, the food he ordered was placed on standby 😂😂

  • @ahiabahperpetual9378
    @ahiabahperpetual9378 9 месяцев назад +8

    Scanty makes Adwoa really happy 😊

  • @tonyadu9198
    @tonyadu9198 9 месяцев назад +15

    Eve n Scanty always at each others neck 😂😂😂

    • @EvesEye
      @EvesEye 9 месяцев назад +2

      we honestly just understand ourselves lmaoo

  • @mamaduff
    @mamaduff 9 месяцев назад +20

    Great topic, especially in our lovely Ghana. Some of these places make it seem you committed a crime by patronizing them. Great customer service goes a long way to contribute to the overall success (and longevity) of a company/organization.

  • @biggphaphi-ye4cz
    @biggphaphi-ye4cz 9 месяцев назад +21

    Hate how scantys been over powered it has to be balanced please 😂😂😂😂😂😂

  • @samcujoe
    @samcujoe 9 месяцев назад +20

    Keep up this great work! I love this program. Watching from Germany.

    • @EvesEye
      @EvesEye 9 месяцев назад +3

      We love you too !

  • @lhamuelelchristos8232
    @lhamuelelchristos8232 9 месяцев назад +18

    Brie is cute when she's serious Hiiiii Brie🤣😅

  • @mercyappianimaa5575
    @mercyappianimaa5575 9 месяцев назад +12

    I was working in a lounge when i was in Ghana ,and people were tipping on conditions like "i want your number" ,"I'm crushing ,"I'm in love"," i like your body","i like your natural hair wei😂😂😂i ended up giving people wrong numbers so most of them started hating me and threatening so i had to stop working there😂😂😂

  • @tsinomusic8437
    @tsinomusic8437 9 месяцев назад +23

    I'm fortunate to have travelled a little around the world and i can boldly say Ghana has the worst customer service anywhere. "Typed this before even watching the video". SmFh

  • @aman90ebenezer
    @aman90ebenezer 3 месяца назад

    Thanks scanty u nailed all the necessary points regarding the online taxi

  • @elikemdivine09
    @elikemdivine09 9 месяцев назад +5

    Interesting conversation,love it

  • @emmanuelabbey3593
    @emmanuelabbey3593 9 месяцев назад +18

    Eve and Scanty, my goodness 😂😂😂

    • @EvesEye
      @EvesEye 9 месяцев назад

      Don't mind us lmaooo

  • @only_glad_tidings
    @only_glad_tidings 9 месяцев назад +16

    😀😀great conversation, guys.
    I enjoy how you analyze issues Scanty.
    In fact it's always a joy to live in Ghana.😂😂

  • @stanzajakes
    @stanzajakes 9 месяцев назад +5

    Eeeiii social butterfly can lie🤭😂😂 excuse me nkoaa 30mns aad3n🤣

  • @user-fi4jv4qj9v
    @user-fi4jv4qj9v 9 месяцев назад +12

    Brie is tooo calm chaley❤sometimes you have to be hard o😊

    • @Kanewu176
      @Kanewu176 9 месяцев назад +4

      Please we like her that… Go for your marry gyata😂

  • @ekowsekyi4464
    @ekowsekyi4464 9 месяцев назад +32

    I went to buy a crate of Malta Guinness once. The shop owner said she didn't sell in crates. I said OK. I am buying 30 cans of malt. I had some impromptu visitors to attend to.She didn't sell it to me. She said she didn't sell so much to one person like that.

    • @georgenkansah659
      @georgenkansah659 9 месяцев назад +9

      That's just stupid at this point.

    • @Boom_Wealthy
      @Boom_Wealthy 9 месяцев назад +8

      Your happiness is her sadness!

    • @noko-fine_space
      @noko-fine_space 9 месяцев назад +1

      Lol

    • @enochannorfrimpong1397
      @enochannorfrimpong1397 9 месяцев назад

      😂ah how 😂😂😂

    • @madjoabutterfly
      @madjoabutterfly 9 месяцев назад +3

      Asem oh, hmm, typical for Ghana. I'm trying to give you mad money at once and you decline it. Another thing I notice also besides lack of customer service, many lack critical thinking skills!

  • @jamesofosuhene4570
    @jamesofosuhene4570 9 месяцев назад +6

    Some customers take advantage of this customer is always right adage...

  • @KwameDickson-ly6gy
    @KwameDickson-ly6gy 9 месяцев назад +7

    How I wish this show will be daily

  • @user-iu1tb1xi8c
    @user-iu1tb1xi8c 9 месяцев назад +3

    Scanty be another mood i like this show a lot

  • @benandoh4774
    @benandoh4774 9 месяцев назад +2

    aahh dis caroline girl too come here from sharboy page...ogye den wor wiase

  • @angeloarde3270
    @angeloarde3270 9 месяцев назад +10

    Scanty always makes it fun 😂😂

  • @commentreaderspresident234
    @commentreaderspresident234 9 месяцев назад +12

    Caroline is here🎉🎉
    I haven't watched yet, but I'm expecting nothing but violence

  • @Oh_damn1
    @Oh_damn1 9 месяцев назад

    Scanty change the t shirt and sandals small aaba 😂😅😅.
    I love this guy

  • @ralph_elikem
    @ralph_elikem 9 месяцев назад +6

    Brie your hairstyle is simple and beautiful…
    Keep it simple like this or braids
    The wigs and things no dey look good on you

  • @yemegh
    @yemegh 9 месяцев назад +6

    Nice conversation

  • @doskylingz13
    @doskylingz13 9 месяцев назад +2

    First time I go west view lounge for Kasoa, I called all the waitresses but none of them attended to us. The funny aspect is that they were all walking around but immediately you call them, they either tell you they’re coming or act as if they’ve not heard you. We sit there like 1hr 30mins before one of them attended to us

  • @princeamponsah9129
    @princeamponsah9129 9 месяцев назад +1

    Keep it up guys 😊

  • @sydneyakowan9339
    @sydneyakowan9339 9 месяцев назад +15

    One thing most employees who work as a customer service personnel forget it's a whole profession on it own, and it takes a lot of communication skills to be good at it. I here dnt blame the employees because most managers dnt employ people who merit the skills cause they dnt want to pay a salary more or within GHs 1000

  • @HGT787
    @HGT787 9 месяцев назад +7

    Wow!!! Brie is so beautiful 😻!

    • @BrieSabi
      @BrieSabi 9 месяцев назад +4

      Thank you 💕

    • @HGT787
      @HGT787 9 месяцев назад

      @@BrieSabi Just followed you on IG. Al Pacino

  • @kingsleysarfo.
    @kingsleysarfo. 9 месяцев назад +1

    Eii adwoa addy feet looking so cute in that tiny camboo / heels haha

  • @Nofsgivin
    @Nofsgivin 9 месяцев назад +10

    Ah who brought this Caro gal 🤦‍♂️ she dey bore my left eyebrow

    • @halidmusah5334
      @halidmusah5334 9 месяцев назад +4

      😂😂😂sharkboy effect

    • @dzifahbethel1745
      @dzifahbethel1745 9 месяцев назад

      😂😂😂😂😂😂😂😂😂😂😂

  • @user-mi5sq8hl5r
    @user-mi5sq8hl5r 9 месяцев назад

    Adwoa really dey enter my eye❤❤

  • @JoshBoadu
    @JoshBoadu 9 месяцев назад +1

    You guys should make this show live

  • @estheroduro3813
    @estheroduro3813 9 месяцев назад

    I dey watch the show with 13 pro max and the camera quality is mwa😍😍😍

  • @nanaagyei4996
    @nanaagyei4996 9 месяцев назад +6

    I think businesses in Ghana must have proper sites and channels that customers can review and give feedback on all type of services.
    The customer is always right, only if, they don’t break any rules or don’t abuse their privileges. Even in develop countries you have businesses kicking out rude customers, you just have to be in the right and have proper irrefutable evidence and proof in case an issue arise.
    That is why there is a saying you earn respect and not demand it, but do that with reason😅

  • @kwektans
    @kwektans 9 месяцев назад +17

    Tell me a joke: customer service.

  • @user-ki4kf7bs9c
    @user-ki4kf7bs9c 9 месяцев назад +2

    My love for this Scanty guy❤❤❤❤❤❤❤❤❤❤

  • @johnstoni3
    @johnstoni3 9 месяцев назад +11

    There's a huge opportunity for business people in just offering superior customer service

  • @nathannatibongo3726
    @nathannatibongo3726 9 месяцев назад +5

    U guys dey worry scanty oo😂😂

  • @emsco.b6408
    @emsco.b6408 9 месяцев назад +2

    I had a terrible experience just last week and that was my first time visiting the place, though I work around that area, I've decided never to even pass there.

  • @Tiana_Asante
    @Tiana_Asante 9 месяцев назад +4

    Scanty :😂” 3ny3 Ghanaians y3n ni bi” 😂😂😂😂

  • @apptvgh88
    @apptvgh88 9 месяцев назад +2

    If you know this Caroline lady from The single room with Shark Boy, 😂, show by hands. Eei this girl boi3
    See how quiet she's sitting there .

  • @noko-fine_space
    @noko-fine_space 9 месяцев назад

    Great topic

  • @bradleytetteh
    @bradleytetteh 9 месяцев назад +14

    I went to meet a delivery guy at my gate and I went out without any footwear. And the guy side I should go back and wear slippers before I come for the food.🤣🤣🤣

    • @fost5956
      @fost5956 9 месяцев назад +5

      Eiiii you can’t behave anyhow in “his office “ 😂😂😂😂

    • @bridgetadjei-xq9zy
      @bridgetadjei-xq9zy 9 месяцев назад +2

      Ei😂😂

  • @sirboach
    @sirboach 9 месяцев назад +5

    I went to papaye lapaz branch and it was bad... I sat over 45mins before the food came and after the after eating, I was not attended to until I said CAN I GO ,BEFORE they came for their money...Ghana

    • @bartzilla808
      @bartzilla808 9 месяцев назад +2

      you are right, they are rude!!!!!!!!!!!!!!!!!!!!

  • @thenoapodcast
    @thenoapodcast 9 месяцев назад +1

    Scanty u do all but aka Brofo no...😂 Kwadwo Sheldon please teach him again

  • @owurakuagyekum3871
    @owurakuagyekum3871 9 месяцев назад +5

    Over here in UK🇬🇧 they make you feel as if you’re a King or Queen😂. They can pamper you to the extent of easily forgetting you’re over spending😂. You can also cancel your order. If you buy a product and you feel you don’t want it anymore within a particular period of time given, you can return it and get all your money back! Awwww me maen Ghana hmmm enti ebe ye yie ni☹️

    • @valarmorghulis2726
      @valarmorghulis2726 9 месяцев назад +1

      Wow, please l just wanna know even at the point where you have used the product? 😮
      Because here in Ghana even before you enter to make purchase, it is boldly printed on A4 sheet in front of the shop that "ITEMS SOLD ARE NOT REFUNDABLE" 😅

  • @ameyawoseinuamahyeboah-cx8fn
    @ameyawoseinuamahyeboah-cx8fn 9 месяцев назад +12

    Herrr this girl Caroline 😂 hmmm no comment

    • @PatrickAsiedu-mf1bg
      @PatrickAsiedu-mf1bg 9 месяцев назад +3

      You know am from somewhere right 😂😂😂?? Me too but still no comment 😂

    • @maasolekelvin-caesar3828
      @maasolekelvin-caesar3828 9 месяцев назад +3

      😂😂😂😂

    • @martinsonyeboah5941
      @martinsonyeboah5941 9 месяцев назад +3

      She take come here too erh 😂😂

    • @amiontv4982
      @amiontv4982 9 месяцев назад +4

      But she make quiet for here

    • @georgenkansah659
      @georgenkansah659 9 месяцев назад +4

      ​@@amiontv4982sake of she naa she be rude, so she can't really relate. if she was in customer service thats how she would be.
      You naa see what she asked Brie at 31:31

  • @nk-vo2rf
    @nk-vo2rf 9 месяцев назад +11

    This Caroline girl be clout chaser ooh, everywhere she dey

    • @Nofsgivin
      @Nofsgivin 9 месяцев назад +2

      Ein adey talk nu chale 🤦‍♂️

    • @stanzajakes
      @stanzajakes 9 месяцев назад +5

      She cannot rant. She’s afraid of pple criticizing her English lol

    • @wiizyhimsev6172
      @wiizyhimsev6172 9 месяцев назад

      @@stanzajakes 😂😭😭😭😭😭

    • @Nofsgivin
      @Nofsgivin 9 месяцев назад

      @@stanzajakes after calling out sark? Siaa

    • @reginaldkr6761
      @reginaldkr6761 9 месяцев назад +2

      See how she seems humble here
      Very fake

  • @eugeneasante2761
    @eugeneasante2761 9 месяцев назад +2

    Don't tell me I'm the only one who has realized how Brie consistently touches Scanty

  • @Oh_damn1
    @Oh_damn1 9 месяцев назад +2

    The social butterfly girl didnt talk much 😂 . She is scared to make mistakes anka she will see. Sia 😂

  • @BoniCryptoFX
    @BoniCryptoFX 9 месяцев назад +1

    This is collapsing a lot of business in Ghana
    I swear someone attitude can push you out, herrrr this have been going through 😢

  • @justiceboakye4954
    @justiceboakye4954 9 месяцев назад

    Scanty you are very wise.

  • @freddanso8564
    @freddanso8564 9 месяцев назад +2

    Welcome Caroline

  • @collinsacquie4547
    @collinsacquie4547 9 месяцев назад

    Interesting show😂❤❤❤

  • @sekyim
    @sekyim 9 месяцев назад +1

    I agree with Brie. I had some comments from restaurants and it happens especially when they are older and they think you are young so do not deserve respect.. chale the ghana customer service has to change

  • @ayete6465
    @ayete6465 9 месяцев назад +3

    Personal I think it's due to lack of competition. Most businesses in Ghana have monopolies, so there's no reason to improve customer care to keep customers. They know you don't have any other options.

  • @nhanhaampoma5323
    @nhanhaampoma5323 2 месяца назад

    Na that Sharkboy girl no go talk 😂😂

  • @EliteMusicAcademy
    @EliteMusicAcademy 9 месяцев назад +5

    Most entrepreneurs and workers in various firms in the country customer services is just horrible.
    Last time I had to fight one woman and explain to her how to provide a good customer service.

  • @hugsonennis8256
    @hugsonennis8256 9 месяцев назад +1

    That pizza thing them take do we before, by the time we open it it was all mush🤣

  • @sirlord_7235
    @sirlord_7235 9 месяцев назад +8

    The issue with jobs/food joints in Ghana is that, there's no propper orientation when you're hired. Here in America, some ppl do orientation for say a week and they get paid. And some of these ppl even quit during or after the orientation, but still get paid during thy orientation period. America!!!! Leave Ghana oooooo leave 😂

  • @ebenezerduah7967
    @ebenezerduah7967 9 месяцев назад +2

    Caroline is here too 😂😂😂😂

  • @richporter1771
    @richporter1771 9 месяцев назад

    My goat 🐐 scanty always repping!! And oh someone get me Caroline ein deets... I wanna chirps her😂

  • @blackchildalimo
    @blackchildalimo 9 месяцев назад

    Caroline will be paying serious attention to grammar from everyone😂

  • @benjaminghartey7352
    @benjaminghartey7352 9 месяцев назад

    Caroline reach here too eii😂😂😂😂

  • @samueloseitutu5980
    @samueloseitutu5980 9 месяцев назад +1

    Scanty’s comment on customer service be most sensible. He said all about customer service in Ghana.

  • @sarpong9705
    @sarpong9705 9 месяцев назад +2

    Social butterfly she reach here eii…She come here too she dey come lie🤣🤣 excuse me nkoaa 30mins

  • @kwamevilla8911
    @kwamevilla8911 9 месяцев назад

    I feel like everyone should be given a chance to air their opinion. One person shouldn’t overwhelm the convo. Eve talk small then she for lef the platform give someone too make dem talk demma mind without interruption

  • @MrTheprince81
    @MrTheprince81 9 месяцев назад +7

    Scanty scared.... king 🤴🏾 👑 Scanty 😂😂😂😂... p.s is customer service a thing in Ghana.... 100% rudeness

  • @JB-51019
    @JB-51019 9 месяцев назад +10

    Qatar Airways customer service is the best service in the world 😍😍

    • @adrianade-heer7113
      @adrianade-heer7113 9 месяцев назад +1

      Take me along next time so I can experience it for myself cus seeing is believing 😅😅

  • @hugsonennis8256
    @hugsonennis8256 9 месяцев назад

    In japan, there is this hidden saying that 'the customer is god', and it reflects in their every service.even courtesys

  • @donaldedwards-yu4ui
    @donaldedwards-yu4ui 9 месяцев назад +1

    As a customer or client, I don't need love from staffs, as we aren't lovers. All iI need is respect that's all.

  • @user-go9ts2ye7t
    @user-go9ts2ye7t 9 месяцев назад +5

    First to comment

  • @clemakwasi5874
    @clemakwasi5874 9 месяцев назад +5

    Ahhh,,,why should the customer pays when he or she breaks an item at the shop,,,, can't get it,,,,how,,,????

  • @YrnRash-rw9el
    @YrnRash-rw9el 9 месяцев назад

    Caroline dey here too😂

  • @icemanlifestyle
    @icemanlifestyle 9 месяцев назад +5

    We have no love for most jobs, and there are no insensitive to keep the vibe going.... I think the title really much.

  • @dzijoy7604
    @dzijoy7604 9 месяцев назад +3

    Wait did Caroline say Social BUTTERFLY, as in BUTTERFLY 🦋 😊 ... like BUTTERFLY 🦋

  • @tsinomusic8437
    @tsinomusic8437 9 месяцев назад +8

    Herh! This matter dey bore me waaaaaaaa. If there's anything I HATE!!! About Ghana, its the rubbish customer service. From The MTN's to the common bus "mate" everyone acts like they hate they job

    • @wiizyhimsev6172
      @wiizyhimsev6172 9 месяцев назад

      Common bus mate??? Masa masa

    • @tsinomusic8437
      @tsinomusic8437 9 месяцев назад

      @@wiizyhimsev6172 yeah. I apologise. I just vex too much

    • @wiizyhimsev6172
      @wiizyhimsev6172 9 месяцев назад

      @@tsinomusic8437 my guy 🔥🔥

  • @isaacfrimpong4410
    @isaacfrimpong4410 9 месяцев назад +3

    Low key Eve dey check Scanty small small😂

  • @tettehmatey6994
    @tettehmatey6994 9 месяцев назад +2

    Most restaurant workers in USA depend on tips cos they are underpaid. It's also a deep-rooted cultural thing, so u kinda have to conform. In Ghana, people do not really work with reviews, we depend a lot on word of mouth.

  • @reginaldkr6761
    @reginaldkr6761 9 месяцев назад

    The place they are talking about in east legon is aduanipa
    Everyone says the owner is very rude

  • @markjohnzon1047
    @markjohnzon1047 9 месяцев назад +1

    Adjoa e fashion sense be high

  • @hugsonennis8256
    @hugsonennis8256 9 месяцев назад

    If you order online and its not delivered in the stipulated time it means they broke their contract with you, contact customer service and tell them, they'll cancel.

  • @estherotoo4381
    @estherotoo4381 9 месяцев назад +3

    I think some people don’t tip because most restaurants already add a compulsory service charge.
    Someone should Correct me if I’m wrong.

  • @andrewalabi9010
    @andrewalabi9010 7 месяцев назад

    I’m here for Caroline🙈

  • @ellieboat1913
    @ellieboat1913 9 месяцев назад +5

    Custom Service in Ghana is a joke. Look at how they treat patients at the hospitals? Mmteww

  • @maxwellquainoo7475
    @maxwellquainoo7475 9 месяцев назад

    Some of the Bank customers service in Ghana is very poor papa😂 I remember one bi hmmm

  • @_Tourwithme_
    @_Tourwithme_ 9 месяцев назад +3

    King Scanty!

  • @The_Tech_Giants
    @The_Tech_Giants 9 месяцев назад +1

    6:45 Scanty why Eii 🤩

  • @franklin5554
    @franklin5554 9 месяцев назад

    Scanty ein new name be “King Scanty”

  • @matildabrookman-amissah3036
    @matildabrookman-amissah3036 9 месяцев назад +10

    Customer service in Ghana sucks big time.Especially on the side of the women I'm not being gender bias or anything but it's the truth, it's usually the female customer reps who are the most rude not sure why.

    • @lilmisslouie
      @lilmisslouie 9 месяцев назад +1

      Where the nurses at? It’s prevalent in that profession papa.

  • @AdenorteyGhost
    @AdenorteyGhost 9 месяцев назад +3

    Please let them drop their socials