I started hanging out with some Rwandans a few years ago. I was not aware of their issues with time. The first party I was invited to was at 8pm...so naturally I showed up at 8pm. No one else showed up until 9:30....
Hey Theo, I am an American living in Rwanda. I really enjoy your videos. Your waiter impersonation has me cracking up. Of course the nicer restaurants are much better. I have found that Rwanda is such a lovely country that it was easy to get used to most of these things you mentioned. However the lateness is annoying. The way I deal with the staring is...when someone stares at me, rather than ignore them, I just look directly at them and give a friendly upnod, or smile and give a little wave. They usually act surprised, as if they didn't even realize they were staring, then they will sheepishly smile and wave back, and go on their way. Simple! I was so shy in Rwanda at first, because I am mzungu and really stick out. But I found that if I am friendly and outgoing, and just talk to people wherever I go, they are the friendliest people anywhere. And one sure way to make friends is to pull out your phone and ask them if they want to take some selfies together. Rwandans love selfies! Especially children, and ESPECIALLY rural children. They will crowd together for photos, then excitedly crowd around to see the pictures, laughing and having fun. Rwandan kids are the best. I really miss the days before lockdown. Rwanda is my favorite place to live for sure. Thanks for helping me with the Kinyarwanda lessons.
STAY AWAY from our children dear mzungu. We don't want any of your kind hurting them in their own country. They get enough of that from YOUR countries. Thank you very much.
I prefer my customer service to be great. If the person is in a good mood, bad mood, sad or happy, I just want good service. So if you're angry and I get good service I'm ok. If you're happy if my service is poor, then I won't like it.
@@theoisback I appreciate all of your videos. I'm a Black man living in the 🇺🇸and want to eventually visit 🇷🇼 and maybe eventually move there. Your videos provide good insight.
Hi Theo, Happy Belated Birthday! I love your videos so far (I have watched 2 and hope to watch many more!) I love that you are talking about culture shock and differences you’ve encountered between The Netherlands and Rwanda! I am Irish-American and I studied some Guinean and Malian music and dance in college from 1995-1998. Then I decided to learn more about the cultures that created and practice these art forms. For health reasons I couldn’t travel so I volunteered in and got to know the African refugee community in my city. Although I did have some experience with Rwandan refugee families I had more experience with West Africans - however there seems to be a lot of similarities. Your skit describing customer service could apply to many of the communities I got to know. I guess I am thinking of “smiling” and how that seems to be optional in many West African social situations (as well as in customer service). I was raised in an upper middle class, almost entirely white suburb and smiling was NOT optional in my experience. I much prefer being genuine and connecting honestly with people around me, even if that means they don’t smile at me. Ok, this is getting long and I apologize. I plan to watch and respond to more of your videos so no need to ramble on endlessly here! All the best! -Karen
Time is an African factor hence the saying "Africanman Time" You can start a training session for emoloyees at restaurants. Great video mate and Happy Birthday
In America we have a saying called " colored people time " regarding African Americans who arrive at functions late. African time has us beat hands down. I experienced this a few years ago when I was invited to a party for some neighbors from Nigeria who were moving out of state. They actually had invitations with a 7PM time for the party to start. I arrived at 730 and no one but the decorators were there. They literally told me that the party would not actually start until around 9 and to come back. Sure enough I came back later and the guest of honor and family didn't arrive until 10.
I thought the staring was only because I am muzungu. It really turned me off from wanting to live there, as I didn't want to deal with that every single day.
For #1 I can only think of one thing. I am shy. But I find that if I find the courage I can walk up to someone and tell them something about them that I like and it makes me feel happy inside when they smile because I was nice. It makes me feel less awkward around strangers and the other person seems delighted and less distant with me. For example, I told the hostess at the restaurant that I loved her shoes. She smiled so bright and she seemed more comfortable. I made her happy in that moment. I think she appreciated it and therefore she stopped staring at me and she was even kinder to me in her body language. I guess the point is that everyone can feel awkward and shy, but if you make them feel happy they share happiness back. Maybe it's a natural human response. If you look nervous you'll make me nervous. If you look happy you'll make me happy.
Happy birthday! Thank you for this video, I was looking forward to it. I can definitely relate to the top 2, especially the staring. I don't like attention even when its something like my birthday. So, to have people constantly staring at me in the street was unnerving when I visited Rwanda the first time. You learn to ignore it but sometimes its overwhelming. I do still like Rwanda though. have a good weekend!
I LOVE your vids Theo! Personally, I love honesty so, I prefer the server's real emotions than the fake ones. I love my people whichever way they are! Great content as usual!
Your description on customer care and staring is hilarious! I have laughed my head off! Thank you for the pointers about Rwanda. Eish, our African brothers!
You've just described most African cultures which made me laugh so hard. It's better to swim with the current than against it. Just don't behave the same way if you don't like it.
Fortunately, the traits you mentioned in your post are learned behaviors that can be modified and even eradicated by a broad and sustained awareness and educational campaign.
Happy Birthday Teo. And thanks for posting these videos. Now to the culture shock: I have no problem with people staring at me, but I do resent talking about me in an open manner. The customer service you described is rather poor and would annoy me tremendously. But the biggest issues for me would be where restaurants, stores, hospitals and businesses run out of supplies, food, medicines and essential goods.
I think in customer care some things has improved I visited Rwanda last year I got a very good customer care in restaurant near Kigali convention center but water mmmhhhh I would love to move there some years to come I’m from Tanzania
Hello Theo, Thanks N#2 is valuable to me since I am planning to launch a business around Customer service in Kigali. If possible, I will get in contact with you on my next trip to Kigali! PS: I have experienced the 1h10min wait just for a meal ;)... ! and HAPPY BIRTHDAY..Murakoze
Great content! Rwanda is still a fragile nation and continues to grow. Hopefully, people's habits will change. My greetings from the United States🇺🇸🇺🇸🇺🇸
Hi Theo Thank you for your Detailed information on Rwanda life style and life expenses cost. I realy don't have such information before but I was thinking to visit Rwanda, thought it is a little bit cheaper but it is not. RWANDA has made a drastically change with in a very few years becouse of its Leader President Poul kagame one of the strongest, and a good example of Leaders in Africa. Any way your contribution to this info. Matter is not easy I apreciate you and thank you so much again I will be following your next programme in future. Y.Gede MCR 🇬🇧
Theo, thank you very for this beautiful video about your lovely country. I am Nigerian and I am not shock at the five issues you have portrayed because it is the same in Nigeria. It seems these are very peculiar customs in Africa.
Wow, theo thank you. As An american black female. These are some of the thing I needed to know. Because I have heard such good things about Kigali Rwanda. I am looking to visit for a Year before I make my decision on wanting to live there.
Hey Theo thanks for cultural enlightenment. I would love to visit Rwanda. About the stares, Asians also stare.... and also reveal their level of ignorance thru remarks...I agree Africa is home. There’s no place like home
Good vid. Have been checking out Rwandan Real Estate lately. Funny how Kigali Real Estate prices are going up, like other world cities. Found you list informative. Will check out your vid on how to find a house in Kigali
The part about the date staying for days or all week was funny as hell lol. And the part about people expressing their true emotions, its kind of like that in NYC.
not in Las Vegas where customer service is tops. i know several Rwandans who have done well here. it's a matter of survival and willingness. Happy Birthday, Theo! is ur name Theodore. my youngest son is Theodore, but i call him Teddy and others call him Ted, but no Theo.
@@jaynemcgurrin-feshold6962 in Rwanda Théo can be of Théoneste,Théodore or Théophile. Rwanda used to be french speaking, that's why they don't usually use Teddy as it sounds so english language background, i think!
😂😂 customer service. We have our share of that in Kenya... Oh man Theo I was in Rwanda 1month and 1week would've been awesome to meet you bt defn coming back soon. A huge fan of your videos. Kuddos
I AM JUST LIKE YOU. I am 15, born in rwandan yet raised in uganda and been in the US for 7+ years. The moment i graduate high school. I am so coming back to relearn my self. My parents don't even tell me about which part of Rwanda i was born in😢 But I don't dare ask cuz I know that it would trigger them
I also been trying so hard to learn the language because I only speak kinyarwanda with my parents only and English with everyone. All the apps I have downloaded doesn't really help. I only know how to count from 1 to 100. I don't know the colors. I don't know how to dance traditionally. I don't know the Rwandan citties and districts. But I have been learning. IT'S SO HARD.
And also if you were born in rwanda but fleed to another country without even having a birth certificate from rwanda, and many years later, you go back to rwanda. Wouldn't you be an immigrant and have to get the citizenship. I am so confused😢 adults here. Please help me out
Multi-generation Istanbul Turk, born and raised in Canada though, here; the story of the woman who helps out with your house chores and taking two -and-a-half hours to prepare the meal you replicated in one, had me laughing my head off... The tales you tell of a "diaspora" are shared by so many of us in "diaspora" communities, where you sometimes feel as though you have a foot in each culture, but never both feet in one. In a way, you always feel like a minority. Enjoying your videos very much; much success to you, Theo!
With regard to the staring (I experienced it when I visited Ghana; same thing!), we can simply talk to them about it in an educational way; teaching them the uniqueness of their staring and how negative it is.....to look is normal, but staring is down right idiotic. It may not stop them, but I feel a lot better whenever I speak my own truth.
hi theo am half rwandese in uganda...pipo in ugandan villages also stare a lot but out of the villages its embarrassing so a few do so....thanx for videos they direct and easy to learn from...
Wow, i guess I'm a lucky guy. I was there from November 2020 until February 2021 (exactly 88 days) I got the chance to really experience the city and countryside. I must say I was only really disappointed once at a restaurant where the service was really poor and a couple times where it was borderline. Having spent 15 years in Hospitality I know what it's supposed to be like. Overall I was pleased with the service I received. Also I didn't run into any real issues with people being on time. It's funny though, I got used to this one flavored type of bottled milk that wasn't that great by itself but I started using it in my coffee and as soon as it became my go to creamer for the first half my time there the last half of my time I couldn't find it anywhere all the way up until the time I left. I met an adorable Rwandan girl and I'll agree on all you said here. And, the staring is down right hilarious. I had fun with it, when they would stare at me I would stare back at them even harder. I love the city so much that I'm making it my second home. I'll be back in August 2021..
Happy birthday Theo! Great informative video. The acting was on point!😂 But it's not just Rwanda, I've had countless similar customer service experiences in Tanzania.
Very interesting videos Theo. I'm South African based in Joburg. Regarding customer service, I think I'm qualified to offer some explanation because I live in a very developed African city. Generally, service levels are much better in industrialized communities than non-industrialized ones. Also, bigger cities tend to offer better service than rural villages & towns. For example, we also find smaller cities here very sow-paced, with poor customer service. I have travelled a bit around our continent & boy oh boy, the pace is very slowwww. I find Uganda, next door to Rwanda, very slow & service very poor. Same thing in Kenya. Things will improve with development & with more foreign tourists arriving & demanding better service.
Thank you for this video. I don't know if i can deal with running out of so many essential things or dealing with bad customer service . Is there any other countries you would recommend a American to relocate to in Africa that's safe and cheap
cmon, it is not that bad, and to be honest i find ur comment esp the customer service silly. but if u consider those major pet peeves, then i guess it would be hard for u to adjust/live in an African country. u just have to learn how to deal with it. to answer ur other que: tanzania, Mauritius, algeria, Botswana, Morocco, Seychelles, Egypt, Algeria. after u've done ur research, u're still gonna come back to either tanzania or rwanda. love
There’s one thing you forgot, I know you mentioned staring at people....but PERSONAL SPACE, PERSONAL SPACE....when lining up somewhere like in banks or other public, they make sure they are so close and read what you are typing on phone. I am not exaggerating as I am Rwandese myself.
I just died over #1 and #2 🤣🤣 SO TRUE! I can't get used to either of those yet and it's been 2 years so far.. the time thing.. the running out of supplies.. I'm used to it now.
So...just like the rest of Africa, it seems. Lol. I'm curious about the running water and electricity part. How often does it happen? And do you use alternatives like generators/in-home storage devices?
Hahahahaa that part about restaurants got me dying. That is LITERALLY how it goes and it drives me CRAZY. I'd rather have the 'fake' happyhappyjoyjoy costumer service. Don't even get me started on the staring and rude comments 😂😭😭
Delice Mutaganzwa in a way i like the authentic because the more you hide something just because it is a business policy the more that thing will become a big burden in your life. A sweet spot in the middle would be great
@@coachremmy hmmm to me when going out to restaurants, bars, hotels.. etc i would like to have good customer service. that's like 80% why i go there. It's not about hiding anything, it's about treating your custmers well.
Bro the costumer service is my number one problem of Rwanda, from restaurants to hospitals to documentation offices. I found out if u know someone from that place you're going to, makes it only lil bit easier to get what u want faster.
Love this video ☺️ Though I appreciate how genuine rwandans are, I prefer the fake smile on customer service because I'm just too sensitive! hahaha If someone comes and acts annoyed or like they don't want to be there, I'll feel sad and think I did something wrong. I'm always SUPER careful and polite to everyone in that situation, so I hope to receive politeness in return.
In America we call it CPT (color ppl time) 😂. Although, I realize most non-whites run on CPT. I’m Caribbean black and with us it’s so bad to get ppl to show up on time to special events we tell our guests the event begins 2hrs prior to the actual time. As for the customer service smile, here in America it’s not always guaranteed. They wear their true feelings. I require a smile. Fake smile is fine. They get paid to make sure I come back/continue to do business with them, so smile! Hope you enjoyed your birthday. Serenity on your special day is priceless
One way to change cultural behavior (like staring) is through the arts, music, movies, tv shows. If you get the most influential artist to make staring un-cool, then it could change some of the behavior. Think how hip hop artist changed some culture behavior in America. Fist bump is now common with old white men. I said 'One Way" not the only way.
would prepare visitors better for the culture. easy 2 deal with though. the French r supposed 2 b the most rude 2 Americans, at least. HAHAHA n i survived that.
Bravo on the resturant scene !!!!!!! Time management issue will drive me crazy when it comes business which is why I need to figure out online business to earn income if move to Africa from USA.
You have me curious now. What kinds of things do Rwandans say when they talk about people? Do they talk about their physical features? Their clothes...? What language are they saying these things in? I will be visiting Rwanda next August.
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I started hanging out with some Rwandans a few years ago. I was not aware of their issues with time. The first party I was invited to was at 8pm...so naturally I showed up at 8pm. No one else showed up until 9:30....
Haha that sounds like a true story
😂😂😂😂😂
Welcome to Africa, if they showed up 9:30pm, they were too early, from my experience!
Believe that how they do it! Hour late and still in the party 4,5am better get nap around 5 in the evening 🤭
Hey Theo, I am an American living in Rwanda. I really enjoy your videos. Your waiter impersonation has me cracking up. Of course the nicer restaurants are much better. I have found that Rwanda is such a lovely country that it was easy to get used to most of these things you mentioned. However the lateness is annoying. The way I deal with the staring is...when someone stares at me, rather than ignore them, I just look directly at them and give a friendly upnod, or smile and give a little wave. They usually act surprised, as if they didn't even realize they were staring, then they will sheepishly smile and wave back, and go on their way. Simple! I was so shy in Rwanda at first, because I am mzungu and really stick out. But I found that if I am friendly and outgoing, and just talk to people wherever I go, they are the friendliest people anywhere. And one sure way to make friends is to pull out your phone and ask them if they want to take some selfies together. Rwandans love selfies! Especially children, and ESPECIALLY rural children. They will crowd together for photos, then excitedly crowd around to see the pictures, laughing and having fun. Rwandan kids are the best. I really miss the days before lockdown. Rwanda is my favorite place to live for sure. Thanks for helping me with the Kinyarwanda lessons.
aaah, so lovely to hear. That's a good tip to stop or lessen the staring. Rwandans do get shy when you point out that they are staring 🙂
Why are you taking pictures of the kids?!
Thanks Terri...question. Is there still a problem of things running like water, electricity, being late and so on.
STAY AWAY from our children dear mzungu. We don't want any of your kind hurting them in their own country. They get enough of that from YOUR countries. Thank you very much.
@@RobertSpiller is the pope still a catholic?
I'm coming home in a week and your vids have been very nostalgic and comforting. Thanks, Theo!
Glad you like them!
Theo i loved the part about the customer service, the acting was on point 👌🏾😜😂
hahahah, unfortunately it's still happening
Customer service is non existant.. I always get so worked out when dealing with bank staffs.
Theo is delightful and explains the workings of Rwanda without being derogatory! lots of laughs.
I prefer my customer service to be great. If the person is in a good mood, bad mood, sad or happy, I just want good service. So if you're angry and I get good service I'm ok. If you're happy if my service is poor, then I won't like it.
aah thanks for the input.
@@theoisback I appreciate all of your videos. I'm a Black man living in the 🇺🇸and want to eventually visit 🇷🇼 and maybe eventually move there. Your videos provide good insight.
If I’m paying I want a smile fake or genuine 😂
haha, very well
Hi Theo, Happy Belated Birthday! I love your videos so far (I have watched 2 and hope to watch many more!) I love that you are talking about culture shock and differences you’ve encountered between The Netherlands and Rwanda! I am Irish-American and I studied some Guinean and Malian music and dance in college from 1995-1998. Then I decided to learn more about the cultures that created and practice these art forms. For health reasons I couldn’t travel so I volunteered in and got to know the African refugee community in my city. Although I did have some experience with Rwandan refugee families I had more experience with West Africans - however there seems to be a lot of similarities. Your skit describing customer service could apply to many of the communities I got to know. I guess I am thinking of “smiling” and how that seems to be optional in many West African social situations (as well as in customer service). I was raised in an upper middle class, almost entirely white suburb and smiling was NOT optional in my experience. I much prefer being genuine and connecting honestly with people around me, even if that means they don’t smile at me. Ok, this is getting long and I apologize. I plan to watch and respond to more of your videos so no need to ramble on endlessly here! All the best! -Karen
ahh thank you for you insights and comment.
Time is an African factor hence the saying "Africanman Time"
You can start a training session for emoloyees at restaurants.
Great video mate and Happy Birthday
This Africanman time terrible though 🙈
In America we have a saying called " colored people time " regarding African Americans who arrive at functions late. African time has us beat hands down. I experienced this a few years ago when I was invited to a party for some neighbors from Nigeria who were moving out of state. They actually had invitations with a 7PM time for the party to start. I arrived at 730 and no one but the decorators were there. They literally told me that the party would not actually start until around 9 and to come back. Sure enough I came back later and the guest of honor and family didn't arrive until 10.
The restaurant scene has made my day!
Ro Flo haaaaaa. I was laughing 😆 so hard OMG
I thought the staring was only because I am muzungu. It really turned me off from wanting to live there, as I didn't want to deal with that every single day.
Thank you for the great video as usual. I’ll be in Rwanda for a month so hope see you there!
Thanks for your honesty, good video!
Thanks for watching!
For #1 I can only think of one thing. I am shy. But I find that if I find the courage I can walk up to someone and tell them something about them that I like and it makes me feel happy inside when they smile because I was nice. It makes me feel less awkward around strangers and the other person seems delighted and less distant with me. For example, I told the hostess at the restaurant that I loved her shoes. She smiled so bright and she seemed more comfortable. I made her happy in that moment. I think she appreciated it and therefore she stopped staring at me and she was even kinder to me in her body language. I guess the point is that everyone can feel awkward and shy, but if you make them feel happy they share happiness back. Maybe it's a natural human response. If you look nervous you'll make me nervous. If you look happy you'll make me happy.
Great video and entertaining. I learned a few things. Thanks Theo
Glad to hear it!
Your videos have been really helpful. I'm from USA relocating to Rwanda on a work assignment early next year (hopefully)
aah sound great. best of luck
Be nice if you posted an update of your experience.
I love Rwanda
Hey Jimmy, I met you in Addis on the way to Kigali in 2017. I don't know if you remember. Cheers, mate.
Happy birthday! Thank you for this video, I was looking forward to it.
I can definitely relate to the top 2, especially the staring. I don't like attention even when its something like my birthday. So, to have people constantly staring at me in the street was unnerving when I visited Rwanda the first time. You learn to ignore it but sometimes its overwhelming. I do still like Rwanda though.
have a good weekend!
yeah, i feel you 100% .
I LOVE your vids Theo! Personally, I love honesty so, I prefer the server's real emotions than the fake ones. I love my people whichever way they are! Great content as usual!
Your description on customer care and staring is hilarious! I have laughed my head off! Thank you for the pointers about Rwanda. Eish, our African brothers!
glad you enjoyed it!
Happy Birthday and please continue your frank and honest platform
thanks !!
7:04 is even more shocking!! Hahaha!!!!
Well articulated, though! You'll get used to it and hopefully change what is bad!
HAPPY BIRTHDAY, Bro!!!
indeed!
Thnx!
You've just described most African cultures which made me laugh so hard. It's better to swim with the current than against it. Just don't behave the same way if you don't like it.
Yes you're right !
Why is thiss soo accurate 😂😂
Great informative video. You have a great personality young brother,lol Subscribed! Peace!
thnx! welcome to the family
Fortunately, the traits you mentioned in your post are learned behaviors that can be modified and even eradicated by a broad and sustained awareness and educational campaign.
Exactly.. the country is wonderful but needs some extra awareness and educational campaign to be a real switzerland
I just found you today I am a new subscriber. I am from the United States. I know it’s late but happy birthday!
ahh thank you. and welcome to the family!
Happy Birthday Teo. And thanks for posting these videos. Now to the culture shock: I have no problem with people staring at me, but I do resent talking about me in an open manner. The customer service you described is rather poor and would annoy me tremendously. But the biggest issues for me would be where restaurants, stores, hospitals and businesses run out of supplies, food, medicines and essential goods.
Yeah, not everyone will be shocked by the same things. But some things are universally shocking hahah
Belated Happy Birthday Theo
thank you
I have just come across your video and subscribed ❤
Happy Birthday bro!!
thank you!
Happy belated birthday. #2 was hilarious.
thank you
Hi,
I’m thinking about opening a business in Rwanda, if you can please tell me how much did it cost you to open your business?
Im interested in opening a business in Rwanda as well. I contacted the Rwanda development board and we've been in talks
Mike Jones I’m planing to go there after US election
@@demarcodeleon7101 dope! When u do comment abt ur experience.
Nice hear Diaspora is going back... Have plans to but info is very poor...
I'm planning on doing a video on this topic (costs incl), stay tuned
big respect for moving back to yr homeland
I think in customer care some things has improved I visited Rwanda last year I got a very good customer care in restaurant near Kigali convention center but water mmmhhhh I would love to move there some years to come I’m from Tanzania
Hello Theo, Thanks N#2 is valuable to me since I am planning to launch a business around Customer service in Kigali. If possible, I will get in contact with you on my next trip to Kigali! PS: I have experienced the 1h10min wait just for a meal ;)... ! and HAPPY BIRTHDAY..Murakoze
haha, yeah a good costumer service business would be great ! im sure its very much needed!
Good customer service costs a lot of money. Hope you know.
Great content! Rwanda is still a fragile nation and continues to grow. Hopefully, people's habits will change. My greetings from the United States🇺🇸🇺🇸🇺🇸
Greetings back from Rwanda !
A leopard 🐆 can’t change its spots
Hi Theo
Thank you for your Detailed information on Rwanda life style and life expenses cost.
I realy don't have such information before but I was thinking to visit Rwanda, thought it is a little bit cheaper but it is not. RWANDA has made a drastically change with in a very few years becouse of its Leader President Poul kagame one of the strongest, and a good example of Leaders in Africa. Any way your contribution to this info. Matter is not easy I apreciate you and thank you so much again I will be following your next programme in future.
Y.Gede MCR 🇬🇧
It is exactly the same way in so many countries in South America..water run out, light outs, food run out, customer service, tardiness..etc..
hahah reallyy
You would say they are not afraid to lie.
No hypocrites there I think! 😅
Theo, thank you very for this beautiful video about your lovely country. I am Nigerian and I am not shock at the five issues you have portrayed because it is the same in Nigeria. It seems these are very peculiar customs in Africa.
But the staring is not a west African thing. I think it is common in East African region.
Wow!! Your knowledge is priceless.
I appreciate that!
Wow, theo thank you. As
An american black female. These are some of the thing I needed to know. Because
I have heard such good things about Kigali Rwanda. I am looking to visit for a Year before I make my decision on wanting to live there.
As someone that works in customer service I prefer to be genuine because being fake is tiring.😪😪 Though there is no need to be rude.
Happy Birthday 🥳
Great video
🥳 thankss
I like all your videos . I am a Rwandan who lives in Uganda probably planning to come back to my country after my studies in USA aerospace engineering
Thank you. Looking forward seeing you in Rwanda when you finish.
indeed for sure
Here from Augusta, Ga. Good video.
Hey Theo thanks for cultural enlightenment. I would love to visit Rwanda. About the stares, Asians also stare.... and also reveal their level of ignorance thru remarks...I agree Africa is home. There’s no place like home
Concerning the starring culture: Go to India and compare😜😂. I don`t think it can get any worser than India.
Lol, staring competition? hahah
I live in China and I am sure people have had accidents staring when they are driving
True story!
😂😂😂😂
Good vid. Have been checking out Rwandan Real Estate lately. Funny how Kigali Real Estate prices are going up, like other world cities. Found you list informative. Will check out your vid on how to find a house in Kigali
Thanks !
Happy Birthday 🎉🥳🥳🎉🎉🥳
thank you!
Whahah, the customer service sketch is goed broeder! Ik heb me geabonneerd. Groeten uit Amsterdam
welkom, groetjes terug
The part about the date staying for days or all week was funny as hell lol. And the part about people expressing their true emotions, its kind of like that in NYC.
not in Las Vegas where customer service is tops. i know several Rwandans who have done well here. it's a matter of survival and willingness. Happy Birthday, Theo! is ur name Theodore. my youngest son is Theodore, but i call him Teddy and others call him Ted, but no Theo.
@@jaynemcgurrin-feshold6962 in Rwanda Théo can be of Théoneste,Théodore or Théophile. Rwanda used to be french speaking, that's why they don't usually use Teddy as it sounds so english language background, i think!
Happy Birthday
Hahaha! I can relate! The restaurant skit is everything 😃 I feel you Theo.
😂😂 customer service. We have our share of that in Kenya... Oh man Theo I was in Rwanda 1month and 1week would've been awesome to meet you bt defn coming back soon. A huge fan of your videos. Kuddos
aah thank you. you are welcome back 😁🙏🏾
Man i really really like your analysis man.
thank you man
I AM JUST LIKE YOU. I am 15, born in rwandan yet raised in uganda and been in the US for 7+ years. The moment i graduate high school. I am so coming back to relearn my self. My parents don't even tell me about which part of Rwanda i was born in😢 But I don't dare ask cuz I know that it would trigger them
I also been trying so hard to learn the language because I only speak kinyarwanda with my parents only and English with everyone. All the apps I have downloaded doesn't really help. I only know how to count from 1 to 100. I don't know the colors. I don't know how to dance traditionally. I don't know the Rwandan citties and districts. But I have been learning. IT'S SO HARD.
And also if you were born in rwanda but fleed to another country without even having a birth certificate from rwanda, and many years later, you go back to rwanda. Wouldn't you be an immigrant and have to get the citizenship. I am so confused😢 adults here. Please help me out
Hey got a question...it's 2022 is it still running out of ..........
Multi-generation Istanbul Turk, born and raised in Canada though, here; the story of the woman who helps out with your house chores and taking two -and-a-half hours to prepare the meal you replicated in one, had me laughing my head off... The tales you tell of a "diaspora" are shared by so many of us in "diaspora" communities, where you sometimes feel as though you have a foot in each culture, but never both feet in one. In a way, you always feel like a minority. Enjoying your videos very much; much success to you, Theo!
indeed! well said. thank you too
With regard to the staring (I experienced it when I visited Ghana; same thing!), we can simply talk to them about it in an educational way; teaching them the uniqueness of their staring and how negative it is.....to look is normal, but staring is down right idiotic. It may not stop them, but I feel a lot better whenever I speak my own truth.
yes, there is so much education needed. It will take a while
hi theo am half rwandese in uganda...pipo in ugandan villages also stare a lot but out of the villages its embarrassing so a few do so....thanx for videos they direct and easy to learn from...
Oh wow!
The waiter bit is killin me 😂😂😂 very informative fam. Thank you
Glad you enjoyed
I love ur videos my bro
Wow, i guess I'm a lucky guy. I was there from November 2020 until February 2021 (exactly 88 days) I got the chance to really experience the city and countryside. I must say I was only really disappointed once at a restaurant where the service was really poor and a couple times where it was borderline. Having spent 15 years in Hospitality I know what it's supposed to be like. Overall I was pleased with the service I received. Also I didn't run into any real issues with people being on time. It's funny though, I got used to this one flavored type of bottled milk that wasn't that great by itself but I started using it in my coffee and as soon as it became my go to creamer for the first half my time there the last half of my time I couldn't find it anywhere all the way up until the time I left. I met an adorable Rwandan girl and I'll agree on all you said here. And, the staring is down right hilarious. I had fun with it, when they would stare at me I would stare back at them even harder. I love the city so much that I'm making it my second home. I'll be back in August 2021..
haha, sounds like you had fun. Too bad we didnt eventually meet, maybe next time when you are in Rwanda. Cheers
@@theoisback Yes bro, I had a blast. I'll make it a priority to hook up when I come back in August...
Happy birthday Theo! Great informative video. The acting was on point!😂 But it's not just Rwanda, I've had countless similar customer service experiences in Tanzania.
Thank you Denise!
Yes, its an issue in many other countries unfortunately
😂😂. The customer service, staring and talking about you was spot on.
lol, thnx
Love this video!!!
Thank you!!
Very interesting videos Theo. I'm South African based in Joburg. Regarding customer service, I think I'm qualified to offer some explanation because I live in a very developed African city. Generally, service levels are much better in industrialized communities than non-industrialized ones. Also, bigger cities tend to offer better service than rural villages & towns. For example, we also find smaller cities here very sow-paced, with poor customer service. I have travelled a bit around our continent & boy oh boy, the pace is very slowwww. I find Uganda, next door to Rwanda, very slow & service very poor. Same thing in Kenya. Things will improve with development & with more foreign tourists arriving & demanding better service.
Theo every time i'm watching your video i feel like getting married now with a rwandan girl. Love rwandan people and I like you Theo. keep it up
Ohh, thank you
Hello Theo, I am moving to Rwanda next month for work. Looking forward to my life in Africa.
Yeah, you will love it .
They don't have to smile and grin if they don't feel it, just don't make me wait longer than 20 minutes for my food, Happy Birthday Theo!😊
hahah, thanks1
This video is hilarious. I just got to Rwanda but if/when this happens to me I am going to crack up.
haha, it will most likely!
Happy Birthday!
thank you very much 💚💙❤️🧡🖤
Thank you for this video. I don't know if i can deal with running out of so many essential things or dealing with bad customer service . Is there any other countries you would recommend a American to relocate to in Africa that's safe and cheap
And BTW happy belated birthday !
Hahah it's tough. But it's not that bad.
The the safest and semi-cheapest country is Rwanda!😀😀
cmon, it is not that bad, and to be honest i find ur comment esp the customer service silly. but if u consider those major pet peeves, then i guess it would be hard for u to adjust/live in an African country. u just have to learn how to deal with it. to answer ur other que: tanzania, Mauritius, algeria, Botswana, Morocco, Seychelles, Egypt, Algeria. after u've done ur research, u're still gonna come back to either tanzania or rwanda. love
Watching this in 2021.
New subscriber.
Love from Kenya🇰🇪
Awesome! Welcome to the club
The restaurant scene was very funny 😂😂 It happened to me once, in Morocco.
Happy birthday 🥳 Theo 👏🏾
hahah, if it happened only once, then service in Morocco is already far better 😁
There’s one thing you forgot, I know you mentioned staring at people....but PERSONAL SPACE, PERSONAL SPACE....when lining up somewhere like in banks or other public, they make sure they are so close and read what you are typing on phone. I am not exaggerating as I am Rwandese myself.
hahah, no you are 100% right about that 😁
I just died over #1 and #2 🤣🤣 SO TRUE! I can't get used to either of those yet and it's been 2 years so far..
the time thing.. the running out of supplies.. I'm used to it now.
LoL, at least you are used to it now :)
Relevant , we have to improve
I am an African in Europe. Your observations are brilliant. In Africa uneven development live a lot of people behind and these are the consequences.
yes, indeed
So...just like the rest of Africa, it seems. Lol. I'm curious about the running water and electricity part. How often does it happen? And do you use alternatives like generators/in-home storage devices?
The electricty 1x in 5 weeks and the water 1x in 10 days. Some people do have watertanks and alternative generators to help with this problem.
Wow I don't want to move there now. Thanks for the info. I need water, lights, and food when I need it.
-I loved it!
🙏🏾🙏🏾
Hahahahaa that part about restaurants got me dying. That is LITERALLY how it goes and it drives me CRAZY. I'd rather have the 'fake' happyhappyjoyjoy costumer service.
Don't even get me started on the staring and rude comments 😂😭😭
hahah, well noted 😁😁😁😁😁😁😁😁
Delice Mutaganzwa in a way i like the authentic because the more you hide something just because it is a business policy the more that thing will become a big burden in your life. A sweet spot in the middle would be great
@@coachremmy hmmm to me when going out to restaurants, bars, hotels.. etc i would like to have good customer service. that's like 80% why i go there. It's not about hiding anything, it's about treating your custmers well.
Delice Mutaganzwa i see
@@coachremmy I hope if you do or ever own a business that doesn't do well that you will feel the same way.
Thank you for your honesty. 😁
Always!
Bro the costumer service is my number one problem of Rwanda, from restaurants to hospitals to documentation offices. I found out if u know someone from that place you're going to, makes it only lil bit easier to get what u want faster.
Yeah who ever can solve the costumer service in Rwanda, will become a millionaire.
@@theoisback 😂😂 hope the future generations will. Because we lack of patience anyway.
I like how you speak the place of Rwanda Theo ahubwo ubutaha uzatangire show wivuga kinyarwanda
hahah, I will think about it
@@theoisback what was proposed here? Theo u handled it beautifully. hahaha
i texted this message 2 my daughter-in-law 2 c meaning! ooot oh!
Love this video ☺️ Though I appreciate how genuine rwandans are, I prefer the fake smile on customer service because I'm just too sensitive! hahaha If someone comes and acts annoyed or like they don't want to be there, I'll feel sad and think I did something wrong. I'm always SUPER careful and polite to everyone in that situation, so I hope to receive politeness in return.
haha, yeah thats understandable
In America we call it CPT (color ppl time) 😂. Although, I realize most non-whites run on CPT. I’m Caribbean black and with us it’s so bad to get ppl to show up on time to special events we tell our guests the event begins 2hrs prior to the actual time. As for the customer service smile, here in America it’s not always guaranteed. They wear their true feelings. I require a smile. Fake smile is fine. They get paid to make sure I come back/continue to do business with them, so smile! Hope you enjoyed your birthday. Serenity on your special day is priceless
haha, 2. hours is extreme though.
thank you for the bday wish
!
Theo when you ask a woman on a date you pay because you're courting her lol! It show's your a provider!
One way to change cultural behavior (like staring) is through the arts, music, movies, tv shows. If you get the most influential artist to make staring un-cool, then it could change some of the behavior. Think how hip hop artist changed some culture behavior in America. Fist bump is now common with old white men. I said 'One Way" not the only way.
hmmn.. good idea.
So on point!!!!🤣🤣🤣🤣🤣 this video should be shared on the flight to Rwanda just before taking of and before landing
would prepare visitors better for the culture. easy 2 deal with though. the French r supposed 2 b the most rude 2 Americans, at least. HAHAHA n i survived that.
Hahaha how can we make that happen please
nigeria in a nutshell. i will survive lol
Bravo on the resturant scene !!!!!!! Time management issue will drive me crazy when it comes business which is why I need to figure out online business to earn income if move to Africa from USA.
You have me curious now. What kinds of things do Rwandans say when they talk about people? Do they talk about their physical features? Their clothes...? What language are they saying these things in? I will be visiting Rwanda next August.
anything thats just forneigh to them. of course in their local language
That’s funny 😆 you wait 10 min & he say no water.
yep, true story 😅
My first-time watch and man you had me laughing.
hahah, glad you enjoyed
You are soooo right! You said it all
In Rwanda, what you see is what you get? A business community will see that as a weakness in business and do better. This happened with Jamaica
ooh really
?