Good day May you please assist me with my Ricoma RCM-1501 TC 7S, the bobbin thread doesn't get picked up when I embroid and the top thread becomes extremely loose. I have tried tension adjustment both on top and for the bobbin without success. I also cleaned my bobbin case to no avail. I don't know what else to do. May you please assist? Looking forward to receiving the assistance
It could be a variety of different things. For example, 1. If it is just one needle, it is most likely an upper thread tension issue and you should adjust the tension for just that one needle. 2. If it is all your needles, it is most likely a bobbin tension issue and you should click on the link below for the article "How to Fix Bobbin Thread Tension". 3. Check that the threading is correct. Make sure there is no excess looping around the tension knobs or tangles in your thread. If there are, re-thread your needle. ricoma.zendesk.com/hc/en-us/articles/4408676078355
Your video so quickly glosses over tension it's almost useless for the beginner. It narrates as if the viewer knows stitching already, when someone new to embroidery watching this most probably hasn't a clue. In particular, your bobbin tension advice is confusing, as a beginner may think that after watching this that they need to adjust it for each thread. As that's not the case and one adjustment will affect all the bottom tensions for each needle. I would suggest taking this video down and making another one that explains it properly.
we do! however, is something comes undone in shipping we can't control that. IT's important for all our customers to know proper threading and tension settings!
I really don't understand this video:"if top tension is too loose,and bobbin tension is too tight,tight the knob clock wise ",it doesn't make sense,how top tension is too loose and bobbin tension is to tight show the "I "test results ?It's better to show when the I test columns got more bobbin color in the back,is the top tension too loose or tight?
Great question. You can tell if your top tension is too loose if there is more top thread showing than bobbin thread. You can tell if your bobbin tension is too loose if there is more bobbin thread showing than top thread. The ideal tension should be three equal parts. 1/3 top thread on each side and 1/3 bobbin thread down the middle. So to answer your question: When the column has more bobbin in the back, that means that bobbin tension is too loose. So if the bobbin tension is too loose, then the top tension would be too tight because you will notice the top thread would be very thin on the column, which means it's too tight. Both need to be just the right amount. If this were your exact scenario, you can loosen the tension knob of the needle that has very little top thread showing and that will make the top thread show more and even out your tension. We will post a video on how to interpret the "I" test in the coming weeks!
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I'm trying to find out how to do the test that you are referring to. I can't find it anywhere.
It’s a bunch of letter l’s. Just type the I from the tablet
Return stitch and move video please
Hi! Can you clarify on what you mean?
Hy have a question about my spring lever, my doesn’t look straight from the right side looks like it has more spaces from the right side
Contact the service Dep and they will provide you wioth instruction on how to fix this issue.
Good day
May you please assist me with my Ricoma RCM-1501 TC 7S, the bobbin thread doesn't get picked up when I embroid and the top thread becomes extremely loose. I have tried tension adjustment both on top and for the bobbin without success. I also cleaned my bobbin case to no avail.
I don't know what else to do. May you please assist?
Looking forward to receiving the assistance
It could be a variety of different things. For example,
1. If it is just one needle, it is most likely an upper thread tension issue and you should adjust the tension for just that one needle.
2. If it is all your needles, it is most likely a bobbin tension issue and you should click on the link below for the article "How to Fix Bobbin Thread Tension".
3. Check that the threading is correct. Make sure there is no excess looping around the tension knobs or tangles in your thread. If there are, re-thread your needle.
ricoma.zendesk.com/hc/en-us/articles/4408676078355
Your video so quickly glosses over tension it's almost useless for the beginner. It narrates as if the viewer knows stitching already, when someone new to embroidery watching this most probably hasn't a clue. In particular, your bobbin tension advice is confusing, as a beginner may think that after watching this that they need to adjust it for each thread. As that's not the case and one adjustment will affect all the bottom tensions for each needle. I would suggest taking this video down and making another one that explains it properly.
Why isn’t ricoma doing this before sending machine to customer?
we do! however, is something comes undone in shipping we can't control that. IT's important for all our customers to know proper threading and tension settings!
@@ricomatv then why don't you explain it properly???
How do you run the tension test? Is it preset in the machine?
Please contact our tech team and they will walk you through it! ricoma.com/us/tech-support
@@ricomatv wow such a detailed explanation.
can anyone help w replacing a needle break on this machine? I cant find anything and wasn't taught in the training.
Hi there, In your pertaining portal there are video on how to install your needles.
I really don't understand this video:"if top tension is too loose,and bobbin tension is too tight,tight the knob clock wise ",it doesn't make sense,how top tension is too loose and bobbin tension is to tight show the "I "test results ?It's better to show when the I test columns got more bobbin color in the back,is the top tension too loose or tight?
Great question. You can tell if your top tension is too loose if there is more top thread showing than bobbin thread. You can tell if your bobbin tension is too loose if there is more bobbin thread showing than top thread. The ideal tension should be three equal parts. 1/3 top thread on each side and 1/3 bobbin thread down the middle. So to answer your question: When the column has more bobbin in the back, that means that bobbin tension is too loose. So if the bobbin tension is too loose, then the top tension would be too tight because you will notice the top thread would be very thin on the column, which means it's too tight. Both need to be just the right amount. If this were your exact scenario, you can loosen the tension knob of the needle that has very little top thread showing and that will make the top thread show more and even out your tension. We will post a video on how to interpret the "I" test in the coming weeks!
Can you help me my ricoma machine says needle error no needle
Clear the error by pressing ESC and turn the red color change knob behind the head until it shows a needle number on the screen instead of 0
👌👌👌
Thanks for watching!
this is impossible to learn by watching only videos
Hello. If you have one of our machines please contact our tech support and someone will assist you. www.ricoma.us/tech-support
dude, these people could REALLY use some education in customer support.