I have followed this instruction video to connect my Growatt datalogger but it fails every time! I tried both way to connect I can see and choose datalogger SN in my wifi connection but it always say No internet connection.I have ASUS ZenWIFI xd5 Router with Dual Band Smart Connection 802.11ax / WiFi 6 mode. I even tested to disable that mode and still got the same problem. I need feedback on what to do next!
3:29 can you help me please. Failing at the first hurdle of adding data logger. Blue light is solid and I scan the QR code. It scans but then displays ‘null’ and I can’t move on from there. Thanks. Based in UK
guys, the video is perfect. BUT if you stuck and try 50 x times plus try to set router to 40 Mhz and if available in china mode (something to do with range) Love is King Olli
When I set Datalogger Configuration, I set SN and hotspot to the same name and it complains that "The cell phone and collector is not normal. Try to reconnect the wifi and click OK" I click OK, try to set the name and it repeats the same problem over and over.
Thanks. I got stuck with the step where I have to connect to the datalogger-hotspot. My phone can't find the WIFI-hotspot with the name of the S/N of the datalogger
I just can not get it to work, plus too local supplier not interested. Further we got was par 3 but no further Now can’t get pat item one Manually loaded correct numbers 50 time Wish zi could find support
They are just 2 different ways of connecting to the Wifi, it's good to know both just in case the other fails. Some customers have better luck with one than another.
So what got me is that I know that my dongle can only connect to 2.4Ghz and when I go to use the connect to wireless network setting my app gives me a choice of 2.4Ghz network or 2.4 and 5Ghz network, there is no option to go straight to the hotspot set-up. Knowing that I can't connect to the 5Ghz network I didn't bother trying until I thought wtf, I'll see what happens if I use the 2.4/5Ghz choice. When I clicked on that it took me straight to the hotspot and from there I connected to the dongles network, JGCXXXX and logged into it using the 12345678 password which bought up the config page, chose the router closest to the inverter in my asus mesh system and then concreted to the 2.4Ghz band on that and bingo, it was connected to my network. There's one more thing you need to do to get real time power readings and that is to make sure you have put the power meters NMI number, (national meter identifier in Australia which is found on your electricity bill), otherwise it'll show its connected but you won't get any readings until your electricity number is input into the app.
After 3 hours of moving between video and app I managed to connect via hotspot. We recently had fibre installed and lost connection to data logger. I contacted original solar installer- nada response. I contacted fibre installer- clueless. Thank goodness for your video and this comment on the password to use. I now need to go lie down in a dark room for a while😅
Manufacturers instructions were crap, this video explains it perfectly - many thanks!
I have followed this instruction video to connect my Growatt datalogger but it fails every time! I tried both way to connect I can see and choose datalogger SN in my wifi connection but it always say No internet connection.I have ASUS ZenWIFI xd5 Router with Dual Band Smart Connection 802.11ax / WiFi 6 mode. I even tested to disable that mode and still got the same problem. I need feedback on what to do next!
Great video. But I get blue blinking light at the end. "Connection failed" for 10 times I tried. The product is crappy, badly designed.
3:29 can you help me please. Failing at the first hurdle of adding data logger. Blue light is solid and I scan the QR code. It scans but then displays ‘null’ and I can’t move on from there. Thanks. Based in UK
Done the trick for me after my dongle lost connection to growatt server. Thumbs up!
guys, the video is perfect.
BUT if you stuck and try 50 x times plus
try to set router to 40 Mhz and if available in china mode (something to do with range)
Love is King
Olli
I am failing to add my WiFi dongle. I bought a 6kva inverter and don't have a reset button. It's like the dongle is not working
Very helpful thanks. I found connecting the standard way easier than hotspot.
Glad we could have helped!
Hi the acces points name starts with ESP not the SN and it wont let me continue and it hasnt been possible with standard 2.4 ghz. Any ideas?
This is an excellent video, well detailed, and worked first time 😃
When I set Datalogger Configuration, I set SN and hotspot to the same name and it complains that "The cell phone and collector is not normal. Try to reconnect the wifi and click OK" I click OK, try to set the name and it repeats the same problem over and over.
Same. Did you fixed it?
Same
Thanks. I got stuck with the step where I have to connect to the datalogger-hotspot. My phone can't find the WIFI-hotspot with the name of the S/N of the datalogger
What color LED should the dongle show after successful connection?
I just can not get it to work, plus too local supplier not interested.
Further we got was par 3 but no further
Now can’t get pat item one
Manually loaded correct numbers 50 time
Wish zi could find support
What if I change my WiFi password and just connect my phone to it will it work or not?? Does Growatt take my wifi password?
My light has gone out on my dongle. It turned blue but has now gone out. Help? I am struggling to reconnect.
What is the difference between Standard and Hotspot internet connection in the App? Does it matter?
They are just 2 different ways of connecting to the Wifi, it's good to know both just in case the other fails. Some customers have better luck with one than another.
So what got me is that I know that my dongle can only connect to 2.4Ghz and when I go to use the connect to wireless network setting my app gives me a choice of 2.4Ghz network or 2.4 and 5Ghz network, there is no option to go straight to the hotspot set-up. Knowing that I can't connect to the 5Ghz network I didn't bother trying until I thought wtf, I'll see what happens if I use the 2.4/5Ghz choice. When I clicked on that it took me straight to the hotspot and from there I connected to the dongles network, JGCXXXX and logged into it using the 12345678 password which bought up the config page, chose the router closest to the inverter in my asus mesh system and then concreted to the 2.4Ghz band on that and bingo, it was connected to my network. There's one more thing you need to do to get real time power readings and that is to make sure you have put the power meters NMI number, (national meter identifier in Australia which is found on your electricity bill), otherwise it'll show its connected but you won't get any readings until your electricity number is input into the app.
When i choose the name of the datalogger for the hotspot it asks me for a password but it didnt in your video. How do i know what the password is?
Standard password must be:
12345678
It is 12345678 but it fail to connect with servers
I am having terrible problems reconnecting my growatt system since changing my wifi.. any help would be amazing.
The same is happening with me. Try and try 100 times, but always fail. I´m sure i´m doing everything correct.
Press button duration?
Thank you, this was so helpful. 😊
I have shinex.... it stuck on connecting to server even routet internet speed is 200mbps
Shine wifi S does not work with a dual band router. You need a Shinelink S with Lan box and RF dongle
What is the password for t”turn inverter on/off” in the app?
When I go to add the data logger it is asking me for a password to join. What password as this does not show on the video.
Password 12345678
12345678
Thankyou for this comment. Saved me $90 getting someone out to reconfigure our wifi
After 3 hours of moving between video and app I managed to connect via hotspot. We recently had fibre installed and lost connection to data logger. I contacted original solar installer- nada response. I contacted fibre installer- clueless. Thank goodness for your video and this comment on the password to use. I now need to go lie down in a dark room for a while😅
Thanks you're a lifesaver!
You are such a life saver, man
When I try to open the datalogger list I get a pop-up that my account has no rights.
Salvou horas de dor de cabeça. Obrigado
The datalogger is configured successfully but still flashing blue led
Mine too and I am not pressing any more key buttons as data logger appears to be working 😅😂
I can’t get it connected. Please help
How do I find the password for the hotspot dongle? Its asking me for one
12345678
has anyone had android issues ? Or should it be the same ?
Help me please. Datalogger no function
tried this but configuration failed
Connection to server keeps failing. Is there a separate server for south africa?
Hi , Have you managed to get a solution? I have the same issue. Im in cpt
Same problem here in Netherlands. I think it is a server problem. I hope they find a solution soon.
Mine just keeps saying no data connection
By the way great video
Thanks 🤝
Thanks.
Hmmmm I've just installed two 6500 Kw routers and was looking at installing a data logger. Reading the comments I don't think I'll buy one
I need some help here plz
Thanks
No problem 😊
I can't for the life of me find the reset button.
The Password of the dongle is 12345678
Hello
Thanks. I found that the Hotspot password was not the same as the Serial Number, but 12345678.
When I go to the wifi connection of the barcode it saying connected without internet
same for me, don't know what to do