The new call center takes their first call !!!

Поделиться
HTML-код
  • Опубликовано: 6 апр 2010

Комментарии • 1 тыс.

  • @meijimarts111
    @meijimarts111 6 лет назад +3100

    I remember my first call, the lady just wanted to get HBO, took me 42 minutes to do it because I forgot everything I learned in training

    • @mrm64
      @mrm64 6 лет назад +120

      Yup!! That' how it goes lol. I remember trying to add the MLB League pass and it took 50 minutes because he also had a Security System...smh....

    • @murriellemgl4479
      @murriellemgl4479 6 лет назад +8

      Meiji Marts haha i did too!

    • @ystellarazo8319
      @ystellarazo8319 5 лет назад +8

      hahahaha! same here.

    • @mr.cifuentes1779
      @mr.cifuentes1779 5 лет назад +14

      Meiji Marts thats why i never workred for verizon training is two fucking months and the test take tests

    • @henrycamargo2674
      @henrycamargo2674 5 лет назад +6

      Its happend to me too 😅😅😅

  • @parvathiparu9294
    @parvathiparu9294 3 года назад +985

    Seeing this as an introvert gives me anxiety........ taking the first call is a task and being surrounded by people ...... I would die before taking the call.

    • @bangtanarmybts6074
      @bangtanarmybts6074 3 года назад +15

      Hahaha so true

    • @remebethcapadocia3823
      @remebethcapadocia3823 2 года назад +117

      As an introvert, I really cant do a task when there's someone watching me.

    • @parvathiparu9294
      @parvathiparu9294 2 года назад +12

      @@remebethcapadocia3823 Me too

    • @dominicambaco4762
      @dominicambaco4762 2 года назад +28

      I am an extroverted person, but even I am, taking calls still gives me anxiety. I believe it is because of a constant thinking of what will be the customers concerns or will the customer request supervisor at the start of the call.

    • @binkyfaith
      @binkyfaith 2 года назад +5

      This is horrible
      I suffer from severe anxiety

  • @trizziapapa3991
    @trizziapapa3991 4 года назад +1678

    I used to work for a call center and I swear, just watching this brings back my anxiety 😂😂😂

    • @micahjohansson7573
      @micahjohansson7573 3 года назад +112

      I work in a call center and it gave me serious depression and anxiety.

    • @israpq95
      @israpq95 3 года назад +57

      @@micahjohansson7573 I've never worked in a call center, and to be honest was my first goal when I studied english, however some friends told me is not a good job, because there's too much pressure on you.

    • @micahjohansson7573
      @micahjohansson7573 3 года назад +65

      @@israpq95 and they are not kidding. I mean, you can make some good money, but it's so exhausting.

    • @donquixotedoflamingo6046
      @donquixotedoflamingo6046 3 года назад +82

      yes too much pressure.. since the higher ups will only see you as numbers to be placed on phones to answer calls.. modern day slavery ... everyday you wake up thinking that youll be abuse again and again by a customer and all you say is sorry for what my company did...other companies have these NPS or net promoter... its a survey that customers answers to rate the company ...AGAIN to rate the company...however once the customer rates the company in a negative way and you answered that phone call it is you who will be blame by your higher ups ...not the company process... if your planning to work in a call center please STOP do yourself a favor and look for other option... BPOs are living hell...

    • @micahjohansson7573
      @micahjohansson7573 3 года назад +35

      @@donquixotedoflamingo6046 yes, that is so true. I get scored by Csat, Nps and shit and if you do wrong, your bonus is gone. I hate saying I'm sorry for a problem that's not my fault. It's the company's fault and managers don't do nothing about that. So, yes, BPO is hell on earth. I have multiple times on this job that I want to throw my computer and tell my supervisor to go to hell.

  • @videoshub136
    @videoshub136 6 лет назад +1015

    I think you should leave him alone so he can get a better result.

  • @MaxineEveDark
    @MaxineEveDark Год назад +373

    For those of you who are starting out in the call center industry,
    if you feel like you're going to die in anticipation of taking your first call, that's completely normal; first calls are always stressful because you do not know what to expect and because you're learning a new skill.
    I've been in the industry for 7 -- going on 8 -- months already and I'm still learning something new everyday! Just remember that practice makes perfect and you're going to be okay.
    Trust the process; you've all got this. ❤❤

    • @barrypaloma2930
      @barrypaloma2930 11 месяцев назад

      Crt na monitor. Luma na

    • @aru8302
      @aru8302 11 месяцев назад +1

      Still are you working in call center? or is terrible?

    • @jomariambrocio3645
      @jomariambrocio3645 9 месяцев назад +3

      I really need this for my First assessment on friday, Thankyou so much! 🥹

    • @vdc1499
      @vdc1499 9 месяцев назад +1

      worst business to work in ever

    • @qafiestravelgoals7622
      @qafiestravelgoals7622 7 месяцев назад

      posting po nito 13years ago p po kya luma p monitor.@@barrypaloma2930

  • @James1230
    @James1230 3 года назад +517

    "Hi! Thanks for reaching out ___" My name is James, is that correct?"
    Customer: "I don't know you tell me!"
    😆😅😆😅

  • @ivykhu9774
    @ivykhu9774 3 года назад +513

    My first call was a disaster🤣🤣🤣 the thing is that I had all the words and scripts in my mind that I already reserved for my first call but when I tried to talk to the customer I got speechless and my grammar and pronunciation was terrible😅🤣🤣 but nobody's perfect we learned from our experience.

    • @jakesullivan8339
      @jakesullivan8339 3 года назад +26

      I start in one next week...any tips

    • @imchrstnvrgr05
      @imchrstnvrgr05 3 года назад +41

      @@jakesullivan8339 Never stop learning and keep improving

    • @shindigrodriguez4860
      @shindigrodriguez4860 2 года назад +7

      u think anyone can master becoming a good csr?im not confident enough but i like to

    • @ivykhu9774
      @ivykhu9774 2 года назад +13

      @@shindigrodriguez4860 self-confidence is one of the traits you needed as a CSR. And you could be the best if you want to.

    • @mandirigma3193
      @mandirigma3193 2 года назад +2

      Can you teach me how to improve my english?😂

  • @rkv4u
    @rkv4u 3 года назад +613

    I remember my first day on the floor. Made three sales and got a huge round of applause by the team members.. 🎉

    • @mandirigma3193
      @mandirigma3193 2 года назад +5

      Sana all

    • @emmanuelquerol
      @emmanuelquerol 2 года назад +11

      yeah, and i saw a lot of videos on youtube about Indian call centers, they are very interesting to watch and Kitboga

    • @rohandas5643
      @rohandas5643 2 года назад

      Perfect

    • @almancera3630
      @almancera3630 2 года назад +1

      Sanaol! First call ko yesterday, drop call. 📞😭🤣

    • @takethatlfr9337
      @takethatlfr9337 2 года назад

      “And then everyone clapped”

  • @Sitharos
    @Sitharos 6 лет назад +492

    Omg look at that ancient monitor!

    • @meyersph
      @meyersph 6 лет назад +10

      Sitharos filmed 7 years ago.

    • @cljoe35
      @cljoe35 5 лет назад +7

      Sitharos yeah I know they should call it the first call center ever and the first person to take the first call in the first ever call center 😂😂

    • @mheljunenriquez6731
      @mheljunenriquez6731 5 лет назад +1

      Hahaha that's a legendary monitor

    • @stealth7476
      @stealth7476 5 лет назад

      This might be an old video. Ancient? That sounds funny. Lol

    • @ahyonvlogs
      @ahyonvlogs 4 года назад

      Ancient is KABOOM!!! 🤣🤣🤣

  • @tonyboy2385
    @tonyboy2385 5 лет назад +130

    My first call was a disaster, I was so nervous during that time. But with experience, you'll be able to handle the pressure and happily accommodate the customer well.

  • @buhaybarko
    @buhaybarko 3 года назад +69

    i remember my 1st interview when call center wasn't that popular,,she asked me,,what is ur idea abt call center??
    me:: amm..amm..a center that calls..lol

  • @rd392
    @rd392 6 лет назад +1131

    Call centre is just another word for hell

    • @alelisabarre7331
      @alelisabarre7331 6 лет назад +11

      NR C agreed

    • @Zdamaneta
      @Zdamaneta 6 лет назад +6

      And what if you work on live chat?

    • @Zdamaneta
      @Zdamaneta 6 лет назад +4

      Mukesh Singh, which one? on the phone or live chat?

    • @rd392
      @rd392 6 лет назад +4

      John Doe purgatory

    • @Zdamaneta
      @Zdamaneta 6 лет назад +8

      Mukesh Singh, I'm gonna start working on chat from next week... lol. I hope is not as bad as working over the phone.

  • @timtanhueco1990
    @timtanhueco1990 7 лет назад +213

    Whoah- I don't want my first call to be that eye-catching and attention-grabbing~ XD

  • @SonnyLabaynaOnFIRE
    @SonnyLabaynaOnFIRE 3 года назад +288

    Wow, good for you all to remember your first call. 👏
    I was so traumatized that my brain buried it deep never to be told. 🤣

    • @ghita562
      @ghita562 3 года назад +1

      🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣 I died

    • @fromandromedaa
      @fromandromedaa 2 года назад +1

      Are you the same person who is in the video

    • @SonnyLabaynaOnFIRE
      @SonnyLabaynaOnFIRE 2 года назад

      @@fromandromedaa nope

  • @dreamboypabling256
    @dreamboypabling256 5 лет назад +247

    i remember my 1st call i was on at&t business account, after i did my opening spiel the cust says "stop that crap!!! my business is not runing right now because of your bullshit internet!!! i dont know what i need to says, i almost forgot all i learned on the training. empathy, ownership, etc. haha. the only thing that i said "oh really?"😂😂😂what the heck!!!!

  • @Qwerty-wm9qu
    @Qwerty-wm9qu 4 года назад +21

    Look at all these happy souls..... how naive.....
    In a few weeks they'll all be mindless robots with no souls 😝😆😅

  • @ignacioalmara2333
    @ignacioalmara2333 5 лет назад +16

    OMG!!! I've been looking for this video since always. What a pleasure, to see the first call into a call centre. Awesome, delightful, marvelous. Pure adrenaline. Thank you youtube for this recommendation.

  • @RotsenMarcCaniban
    @RotsenMarcCaniban Год назад +13

    The first call for me is so embarrassing. Instead of saying, "Can I put you on hold?" I said, "Can I hold you?" Guess I'm sweet lol :D

  • @jamepaulserenio8743
    @jamepaulserenio8743 2 года назад +59

    I am about to start my training as newbie and this set up makes me more anxious and terrified. No choice but to face my fears.

    • @bluefury4702
      @bluefury4702 2 года назад +2

      Same me right now! So how did it go?

  • @JulioMercadoxxxXx
    @JulioMercadoxxxXx 3 года назад +29

    Its been 10 years. This wave is already a legends.

  • @viji62861
    @viji62861 5 лет назад +103

    I work in a call center and trust me guys it's the toughest job on earth.. You need to be mentally strong to handle 60-70 calls with AHT, OCR, HOLD, WRAP MOST IMPORTANTLY PROCESS process updates because each call is with different scenario and customer survey.. Very soon I'll get out of it.

    • @aayushtiwari2829
      @aayushtiwari2829 5 лет назад +14

      You are right I also waste my 8 years in a international bpo, its such a fucking sector, no growth only presser, right know I left the bpo sector, and join pharma industry, I m so happy in marketing profile as a medical representative,

    • @Huseyin-nh9vt
      @Huseyin-nh9vt 3 года назад +12

      I have worked in emergency call center basically we each took between 600-700 call a day . İt was hell

    • @mrsmichelleg
      @mrsmichelleg 3 года назад +3

      I worked at a inbound, call centre for a phone Company ..l was so stressed out, maybe a 2 min break between calls..after another non stop..trying to resolve customer situation, and up sell to customer was nerve racking..some customer wanted to end their phone contract early , an verbally abusive when they are told, have to pay end contract fees..l hung up the phone alot.one thing, l dont take any form of abuse..lots of customers , heard dial tone on a regular...

    • @nonafyobissnes4606
      @nonafyobissnes4606 3 года назад +11

      I just started 3 weeks ago here in the Call center industry and I already want to get the hell out of here 🤚🏼😩

    • @krishmere5149
      @krishmere5149 3 года назад +14

      Every job is tough, it changes on the way you figure it out.

  • @baboonbog8381
    @baboonbog8381 3 года назад +25

    The amount of anxiety aura is overwhelming

  • @xypheir_
    @xypheir_ 3 года назад +36

    I think this kind of job isn't suitable for my anxiety 😂

  • @harpermadison1689
    @harpermadison1689 3 года назад +7

    The feeling that everyone is watching you!

  • @ellaaa2612
    @ellaaa2612 5 лет назад +155

    I worked in a call centre for two years. And honestly it’s probably one of many jobs I’ve had that had been able to give me security, good pay and also a lot of chances to stay there after many times breaching (I was working for the bank and had to ask security questions) and I breached a few times but they understood me a lot as it’s human error. So I can say I’ve had a good experience and also the people who work there are lovely :) it is a very tough job but rewarding

    • @inuyasha2.046
      @inuyasha2.046 Год назад +3

      HAHAHAHAHA yung mga nababasa ko now sa BPO group ibang lovely ata ipinakikita 😭 HAHAHAHAHA ang wawild 😭😩

    • @gerardsloan1593
      @gerardsloan1593 Год назад +1

      By any chance, are you a manager at your call center? Lol...

    • @SebastianRodriguez-bs4wh
      @SebastianRodriguez-bs4wh Год назад +2

      Depends what the call center service is to do, wen there isnt much to say and 99% of chance the option is the correct than there isnt much to worry about, however there are call centers where the options one has to get around and find a solution is null and then its where it gets intense

    • @SubhamSharma-iu7ub
      @SubhamSharma-iu7ub Год назад +1

      ​@@SebastianRodriguez-bs4wh thank God you are not in india

    • @oliveryt7168
      @oliveryt7168 9 месяцев назад

      Good pay? 😂

  • @ethanooo96
    @ethanooo96 6 лет назад +20

    Taking your first call while there's many peeps around you makes you more nervous! Lucky for me I never experienced that tho 😅😂

  • @pmattoon
    @pmattoon 5 лет назад +213

    Hello, welcome to hell. This is victim #1, how may I help you today?

  • @danlester7174
    @danlester7174 5 лет назад +46

    I know that feeling! Gosssh I remember my first call. I was so nervous and intense! you cant explain, it seems like there's a butterfly in my stomach! Hahaha

  • @aaron.rodriguez4713
    @aaron.rodriguez4713 3 года назад +15

    Brings back memories man, haha. That's why I love to be in a back office.

  • @giotiongsonvlog4442
    @giotiongsonvlog4442 6 лет назад +66

    My first call is so memorable for me that I used to tell the story to all newbies to boost their confidence.

  • @felixdnetwork6175
    @felixdnetwork6175 3 года назад +3

    Anxiety feels when one of the clients is listening and watching you behind!!

  • @werdaguro1741
    @werdaguro1741 5 лет назад +8

    I feel you brother! The most unforgettable experience hahahaha....

  • @promptengineered
    @promptengineered 3 года назад +12

    Just did my first call and yeah the nerves were taking over. Dude started off with his breakup...... "oh, I'm very sorry to hear that" lol. But honestly after doing in home sales it was not as bad as I though it was going to be. Sales helped out, being yelled at in person or hitting a roadblock while still trying to sell. So I feel if you have had any customer experience (especially in person) having dealt with people all across the spectrum of happiness and anger, then a call center job should be something you can handle.

  • @getinspired5335
    @getinspired5335 Год назад

    How supportive they are

  • @iam6556
    @iam6556 2 года назад +3

    Hats off to those folks takin their first call while their clients at their back! Nervous level 99999999 good heaven! HAHAHAHAHHAHAA And look at those computers! So so nostalgic! And the stations my man!

  • @_tanzil_
    @_tanzil_ 2 года назад +19

    I can feel his anxiety and it reminds my first day at a call center. Man .... It was like a roller coaster going through me....🥵

  • @Danial_San
    @Danial_San 3 года назад +3

    OMG that anxiety on the first call. NOOOOO! Horrible memory 😅😅😂😂😂😂😂😂

  • @mtflieutenant7693
    @mtflieutenant7693 10 месяцев назад +2

    That guy filming with a BlackBerry....man

  • @adityaprtm1998
    @adityaprtm1998 5 лет назад +4

    I still remember my first order at room service section, a guy want to order a glass of a beer😂

  • @Jeet7005
    @Jeet7005 5 лет назад +4

    This is like ragging in 1st day of college .😂😂😂

  • @johnlloydmacayan6536
    @johnlloydmacayan6536 4 года назад +23

    I have the same feeling when I had my first call. I was too nervous to hit the ready button on my phone I actually dont know what to do and I was lucky to have a very supportive team behind me. I always miss my very first #NESTINGTEAM

  • @hgmaxon7433
    @hgmaxon7433 2 года назад +2

    and now if they are still in a call center they are all legends now in answering calls.

  • @t.d4143
    @t.d4143 2 года назад

    this is giving me flashbacks lmaooo the anxiety

  • @babycaleb2145
    @babycaleb2145 5 лет назад +68

    Thank you for calling .... Customer service. I apologize a for the inconvenience may I place the call on hold for 2 minutes?

    • @babycaleb2145
      @babycaleb2145 5 лет назад +4

      My very first call haha

    • @jjzzeillaei
      @jjzzeillaei 3 года назад +4

      Me: Is it okay to put the call on hold for about 2 minutes?
      Customer: Yes
      Me: (clicks mute button)
      😂

    • @Milotote1
      @Milotote1 3 года назад

      @@jjzzeillaei same dude hahaha

  • @honeysimon888
    @honeysimon888 6 лет назад +3

    I can still remember my very first call on my call center..it was nerve wracking.....

  • @puyinpuyin4945
    @puyinpuyin4945 Месяц назад

    First callls were the best moments, even ass sweating 😂😂

  • @mariammohamed7660
    @mariammohamed7660 Месяц назад

    just imagine myself at my first day anxious enough and it's recorded .this must be so hard on him

  • @kevinasidera6336
    @kevinasidera6336 4 года назад +32

    I remember our practice phonetime, we were on our last week of PST. I was really nervous that was my first time to take in calls. When our trainer said, "Okay Guys, Log In and make sure you press AVAIL" I didn’t know what exactly the feeling was but I can't hide it my both hands were shaking. Our practice phonetime only lasted for 3 hours. My first call was from an old woman requesting to change the shipping address on her order since I was nervous I can't remember what taught to me when I was on training I forgot all the process haha however I was able to finish the call, the order was beyond the window timeframe so I just informed her that I won't be able to modify the address. It was very difficult for her to understand me since she's not used to my accent so I spoke really slowly so she could get what I want to say and boom I survived my 1st call hahaha This video makes me miss those days.

  • @jomerllano2905
    @jomerllano2905 3 года назад +5

    I remembered when i was on interview then we are 4 in 1 room all of my mates are good and fluently speaking english.

  • @fsc3025
    @fsc3025 6 лет назад +1

    So nice people around him are excited.

  • @mang-ganern
    @mang-ganern 22 дня назад

    Nostalgic trauma and stress flashing back. 🤣🤣🤣

  • @NJ0505
    @NJ0505 Год назад +4

    "Can I put you on hold for 5-7 business days?"
    C×: wait, What?!
    Deep inside my mind: I'm dead

  • @ahmedbarack1527
    @ahmedbarack1527 3 года назад +39

    Especially for a non native speaker like my self my first day will never be forgotten.🤦🏾‍♂️👏🧅

  • @esmy5396
    @esmy5396 3 года назад +2

    Omg! I hate having people next to me when i take calls. I feel very nervious and eventhough i know what i'm doing i always fail.

  • @josephramos980
    @josephramos980 3 года назад +1

    hahaha the nerves was racking specially when the clients is around just behind you while taking calls for the first time.

  • @kevin080592
    @kevin080592 3 года назад +3

    aaaah.. this reminds me of comcast call center virgin days way back in 2013....the anxiety, the cold sweat..the butterflies in the stomache... the thought of going blank, flustered and not knowing on what to do.. lol.. those were the days..

  • @mariakarlagaye9577
    @mariakarlagaye9577 2 года назад +70

    The real training begins in the production floor..not in the training room. Yes, everyone will feel nervous,anxious, as well.as excited especially if you are a newbie..but, things will get better as familiarization with the call flow goes by..
    To all newbies, goodluck and although it is such a cliche, YOU CAN DO IT!!!!👌👍😉🙂🤗

    • @meghajose5707
      @meghajose5707 Год назад

      Hey I'm a newbie

    • @SamSolicar
      @SamSolicar Год назад +1

      Read this on 25th of January 2023, my orientation is at 8pm-5am and my training would be tomorrow.I hope I can surpass training and proceed to the production floor. Blessed who believed.🙏😇

    • @jesonbasera3939
      @jesonbasera3939 Год назад

      yes thats true scenarios in the training are just mild situations compared to the real scenarios or situations at the production floor it is where you will really face worst scenario🤣🤣🤣

  • @komiksization
    @komiksization Год назад +1

    I remember my first call I mumbled but tried to recover asap. 😂😂😂

  • @marklesterlapingcao141
    @marklesterlapingcao141 3 года назад +1

    Pretty sure this person has now 10 years of call center experience. How cool is that.

  • @MoeKnight_21
    @MoeKnight_21 4 года назад +3

    Oh man, I remember when cell phones used to have buttons lol.

  • @melpal.a
    @melpal.a 4 года назад +6

    I know the feeling haha. My first call ever was a total mess. I don't even remember the call's reason, I was soooo nervous

    • @diktawn49
      @diktawn49 Год назад

      Then, what did u do.

  • @iamjaydee4621
    @iamjaydee4621 6 лет назад +2

    That was hell..everyone is watching and it's a first call...wooh hahaha

  • @ijustwannahavefun4791
    @ijustwannahavefun4791 3 года назад +1

    What a happy environment, giving support to the agent.

  • @karagdagangimpormasyon4736
    @karagdagangimpormasyon4736 4 года назад +11

    The Monitor is already a LEGEND, but the CPU is still being used today. 😂

  • @mikepeterson764
    @mikepeterson764 3 года назад +5

    My first call was an immediate escalation because they were mad about the hold time. My supervisor immediately took over because she was taking each of our first calls with us.

    • @jameskloslow2068
      @jameskloslow2068 2 года назад

      Lol same my team leads had a senior to watch over me the entire day to see how I was answering calls 😂

  • @josemanuel7249
    @josemanuel7249 10 месяцев назад

    lol This is the best video to represent the fear of cold calling, or to do your first cold call.

  • @monusolanki8584
    @monusolanki8584 Год назад

    When i was in the call centre. it was my certification day and I needed to handle a sales call following all the quality parameters. I still remember i was very nervous that day

  • @roanmargaretdelosreyes149
    @roanmargaretdelosreyes149 5 лет назад +3

    Experience is the best teacher.. classroom trainings are just back ups.. hahahahaha..

  • @sonuvavich3278
    @sonuvavich3278 3 года назад +9

    Damn, I remember playing dota with those monitorss. Feels nostalgic man 😌😌😌

  • @lae8673
    @lae8673 3 года назад +2

    Bring back memories bring back anxieties 😂

  • @junejuly5836
    @junejuly5836 Год назад +1

    Oh my god! I swear, I am just like him 2 years ago. Although I thought I'm prepared, the thing is I was so nervous and forgot everything I learned during my training haha.

  • @johnnysharp6210
    @johnnysharp6210 6 лет назад +5

    I just love this.. Started my career with a call centre.

    • @abishpaul4956
      @abishpaul4956 3 года назад

      Me too and what are you doing now?

  • @robertoa780
    @robertoa780 5 лет назад +5

    The first of 100 calls that he will take that day only

    • @faizanansari6331
      @faizanansari6331 5 лет назад

      What computer skills are necessary to become Customer care executive??

    • @andrewrozario2476
      @andrewrozario2476 4 года назад

      @@faizanansari6331 Very basic things like typing would do.

  • @saurabharenayt8759
    @saurabharenayt8759 2 года назад

    You made him nervous 😂.

  • @ferdinandmapa561
    @ferdinandmapa561 4 месяца назад

    Your first call and the bosses' at your back...panic mode

  • @princealmighty5391
    @princealmighty5391 3 года назад +4

    Dude let him concentrate!

  • @nellyseawitch3284
    @nellyseawitch3284 3 года назад +8

    I'll be answering my first call in a couple of days. I've worked abroad for 9 years but still, I feel so nervous to talk over the phone. Specially if they ask things that I still don't know.

  • @godrilla5549
    @godrilla5549 Месяц назад

    I remember working for sprint, it was fun and we had 0 jeets at our center.

  • @mduduzigumede655
    @mduduzigumede655 6 лет назад +2

    HELL on earth is equivalent to a call center.

  • @devsharma4289
    @devsharma4289 Год назад +3

    And I hanged up my first call, because i was nervous 😂

  • @user-dreamyjc..
    @user-dreamyjc.. 2 года назад +4

    Yes this is the feeling.. every first entry to world's excitement. Just like when a kid enters his first day in school😊

  • @crystalpedraza2871
    @crystalpedraza2871 2 года назад

    If you're still watching this after 11 years ago you are a legend

  • @silvermistneoncloud845
    @silvermistneoncloud845 3 года назад

    It's my first time applying as a part time call center agent and I'm already at my 2nd to the last day of training for a 1 month Seasonal account but I don't know anything about the Shipping processes, Costumer suggestions, Discount equivalents and remembering the costumer's Name, Address and etc. 😟😟😟

  • @yahkobnewyear3384
    @yahkobnewyear3384 3 года назад +6

    Omg! glad these agents are still alive after clients and everyone watching, That's a slaughter house dawg.

  • @marialyncatequista1103
    @marialyncatequista1103 2 года назад +7

    Yay! Can't wait to take my first call too😊 I'm in my 5th day of training

    • @kingvegita2925
      @kingvegita2925 2 года назад +1

      So how was your first call??

    • @marialyncatequista1103
      @marialyncatequista1103 2 года назад +2

      @@kingvegita2925 so far so good in my first day i am very nervous. And I can't help it.😊 I have 1 week left to complete my training 😊

    • @diktawn49
      @diktawn49 Год назад

      So, now how was ???

    • @flvr5463
      @flvr5463 10 месяцев назад +5

      i think bro resigned after the first call 💀

  • @luisantunez3163
    @luisantunez3163 3 года назад +2

    It reminds me the first call I took at Concast campaign, took me 1 hour to reset a WiFi password. Lol

  • @midnighttsukky3459
    @midnighttsukky3459 2 года назад

    I remember my first call and im so nervous and I having my anxiety attack and I literally cried to my supervisor , I cant help it, now this is the most embarrassing moments i could remember .

  • @schillermartin371
    @schillermartin371 6 лет назад +4

    its so funny i am nervous for him jajajaja

  • @loulou1768
    @loulou1768 6 лет назад +3

    Had my call centre interview yesterday. It was my first interview. And to my great disappointment, it was in a room with about 10 people. We all had to do our interview each at a time. And we all fucking panicked. Plus the hr was so rude..it was helll!

  • @murriellemgl4479
    @murriellemgl4479 6 лет назад +1

    Its terrifying when you take your first call! Been there!

  • @markjosephboco542
    @markjosephboco542 5 лет назад

    first call and all of the big bosses and client at your back woahh hahahahaha

  • @its.the_stranger
    @its.the_stranger 3 года назад +5

    Wtf, I'm still on the training with my first bpo experience and based on the comments, it's going to be fun.
    Ps. yt recommended this to me after 10 yrs.

  • @ericksonjavier7565
    @ericksonjavier7565 4 года назад +52

    So relatable! Ur in a fully airconditioned room and ur sweating too much😂
    Fortunately my first call was from an old woman asking why shes typing all letters in capital!
    -search and click on the Caps Lock key on your keyboard!
    Problem solved😂
    What a relief!!!

    • @Learning_English_Together.
      @Learning_English_Together. 3 года назад

      How did you manage to learn English ?

    • @jessa_a_bella
      @jessa_a_bella 2 года назад

      @@Learning_English_Together. watch youtube tutorials for proper grammar and pronunciation it will help a lot

  • @sushilvlogs2024
    @sushilvlogs2024 2 года назад

    My training will start for Call center from tomorrow. What would i do

  • @getcucked7900
    @getcucked7900 2 года назад

    This gave me flashbacks of my first ever call as a call center agent. I cant even stop my whole body from shaking lol. It felt like I was about to puke and die.

  • @kelvincastillo3391
    @kelvincastillo3391 6 лет назад +54

    You know that your account is really good if the client has a moral support on your first call hahaha

  • @lonylony4139
    @lonylony4139 5 лет назад +112

    My first experience in a call center was a complete disaster... 😳😣😖

    • @nelianysvlog2163
      @nelianysvlog2163 3 года назад +1

      hahahaha me too, i just have it last night haha

    • @kevin080592
      @kevin080592 3 года назад

      @@nelianysvlog2163 lol...kamusta naman?...anyare?

    • @nelianysvlog2163
      @nelianysvlog2163 3 года назад +1

      hhahaahhah i was lost naka 5 hung up ang costumer kasi diko masagot and diko maintndhn sinasabi ahhahah

    • @nelianysvlog2163
      @nelianysvlog2163 3 года назад +1

      naka 3 coaching ako in one night hahhaahhaha

    • @kevin080592
      @kevin080592 3 года назад +1

      @@nelianysvlog2163 natural lang yan pag sa first timer.. wag kang kabahan.. hindi ka naman kakagatin ng customers mo. hehe

  • @anthonyphil4743
    @anthonyphil4743 3 года назад

    I can't! LOL! I'm having flashbacks!

  • @noeljadeladenlintag1177
    @noeljadeladenlintag1177 3 года назад +2

    I believe they’re PROs now hehe 🤗

  • @joleyreliquias2547
    @joleyreliquias2547 3 года назад +6

    Oh my gosh I'm gonna take my first call on Monday and I'm freaking nervous!