Wait, paying twice as in 1) paying for the item, and 2)after the item arrives at the warehouse in Japan, customers pay for their shipping service, right? I'm sure this is similar to how fromjapan works.
Please contact customer support, and we will help you to the best of our abilities. However, we would like to as much as possible prevent that from happening. By checking seller reviews, and using photo service you can check the legibility of your item and can help prevent issues like this from happening. For more information about photo service, please check - zenmarket.jp/en/blog/post/8308/photo-service-upgraded I hope this helps! 💙
When importing goods from another country, your orders are subject to custom fees. Usually, you can import a certain amount of goods without having to pay any customs import fees (customs duties, VAT and/or any other fees required by the import laws of the receiving country, etc.). The customer is solely responsible for covering these additional costs. As these fees and restrictions differ for each country, ZenMarket is unable to give an estimate beforehand. Please ensure you have checked the destination country's customs rules before shipping a parcel. For more information about customs fees, check out zenmarket.jp/en/blog/post/8286/faq-customs-fees
I'm sorry to hear you're having trouble with your order. We want to help! Can you tell us a bit more about what happened? The more details you can share, the better we can assist you.
Thank you so much for your feedback!📖 You can change the currency you would like to browse with on ZenPlus. It is the default in USD depending on the language you use to get to the website. 💙
![GEEK TIMË [OFFICIAL AUDIO]](http://i.ytimg.com/vi/ry-6RvkH880/mqdefault.jpg)
so the total price is 4.800 yen?
2000 for item
2000 for shipping
800 for fee
Hello there! It depends on the item, item weight and the shipping destination. The video is just an example. :)
Is it possible to purchase using points?
Wait, paying twice as in 1) paying for the item, and 2)after the item arrives at the warehouse in Japan, customers pay for their shipping service, right?
I'm sure this is similar to how fromjapan works.
Yes, you will have to pay twice. :)
Do you need re-model your explainer videos with out new mascots?
yes we do
@@angeloebrahem7670 Provide me your any contact details, I am disa from ahoyanimations ( Video and animation creation team ), We can help you!
What if your item doesn't arrive as described?
Please contact customer support, and we will help you to the best of our abilities. However, we would like to as much as possible prevent that from happening. By checking seller reviews, and using photo service you can check the legibility of your item and can help prevent issues like this from happening. For more information about photo service, please check - zenmarket.jp/en/blog/post/8308/photo-service-upgraded
I hope this helps! 💙
Are we going to pay for customs fees?
When importing goods from another country, your orders are subject to custom fees. Usually, you can import a certain amount of goods without having to pay any customs import fees (customs duties, VAT and/or any other fees required by the import laws of the receiving country, etc.).
The customer is solely responsible for covering these additional costs. As these fees and restrictions differ for each country, ZenMarket is unable to give an estimate beforehand. Please ensure you have checked the destination country's customs rules before shipping a parcel.
For more information about customs fees, check out zenmarket.jp/en/blog/post/8286/faq-customs-fees
28k yen for shipping
1:01
1:01
nao comprem pela zenmarket
STAY AWAY TERRIBLE COMPANY IF YOU HAVE A PROBLEM WITH ORDER THEY WON'T HELP IN ANYWAY!
I'm sorry to hear you're having trouble with your order. We want to help! Can you tell us a bit more about what happened? The more details you can share, the better we can assist you.
this really doesnt explain anything at all.
Thank you for your feedback! 💙 Do you mind elaborating how we can improve our user guide? It will be really helpful.
@@ZenMarket_EN
How to navigate the site and explaining the different features and from where they are sourced, why is ZenPlus in usd?
Thank you so much for your feedback!📖 You can change the currency you would like to browse with on ZenPlus. It is the default in USD depending on the language you use to get to the website. 💙
Like a stranger asking me to hold my slice of pizza...🥹🗿🤣🤣🤣
Is it possible to purchase using points?
Is it possible to purchase using points?
Is it possible to purchase using points?