Sony Camera Update stuck? Here’s How to Fix It (SD card or CFexpress)
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- Опубликовано: 19 ноя 2024
- If your Sony Camera has gotten stuck while performing an update with an SD card or CFexpress card, there’s no need to panic. We can easily sort this out with a couple of quick steps.
Need to know how to perform an update with a memory card? Take a look here: • How to update your Son...
For information and to find your camera firmware, please visit the Sony Support site: www.sony.co.uk...
I just bought my a6700 yesterday and had this happen. I followed this verbatim and it worked like a charm. It didn’t start updating from where it left off. I started a fresh firmware and it updated in about 4-6 minutes and I got the body updated screen at the end. I had this happen with my A7SIII when I went to firmware 3.0 and used a similar process as well. Thanks Sony.
Hey Sid, we're sorry to hear that you faced an issue with updating your camera, yet, we're glad to hear that the video helped you to resolve the issue. Feel free to reach if you need anything, we'd love to help: bit.ly/2NwYLXL ^Omnia
Perfect i downloaded the firmware 1.05 and the 3.02 together so the 3.02 got a different file name. I easily updated the firmware 1.05 then got stuck on the next version. I deleted the previously downloaded firmware and redownloaded the 3.02 firmware and put it on a clean sd card and it worked perfectly. Thank you
I did the wrong update and stucked (A7IV) from 1.00 directly to 3.00 yes this is my mistake by not doing it chronogically. I think this is only the software issue but why Sony Service Centre charge me almost $400 to replace the mainboard? They said the mainboard is damaged by the wrong step of update. Is that true?
Hey, we're sorry to know about the issue you're facing. The Service Centre usually provides the estimate cost of the repair, feel free to contact us using this link with the Job ID of the repair to check from our end: bit.ly/2NwYLXL ^Maryam.
Is there a page that lists what the various flash codes mean? I was updating my A7iv and got the stuck update problem. the red light was alternating between 7 slow and 7 fast flashes. I followed the instructions in this video but the same issue is still occurring, only this time I'm seeing 8 slow flashes followed by 6 fast flashes...What do these flash patterns mean?
Hey Sean, we have articles explaining the steps on how to update your firmware and the meaning of the access lamp flashes, if yours is later than ver. 1.01 click here: cutt.ly/5eDws4m5. If your firmware version is older, you need to update to ver. 1.05 first and then to ver. 4.00: cutt.ly/MeDwdCi. ^Ahmed
@@SonyEuro The article you provided does not include information regarding the specific flash pattern that I’m seeing on my camera. Before attempting the update my camera was on firmware version 1.10. According to the instructions I should have been able to directly update to version 4.0 from there. I followed the instructions exactly as outlined in the article but my camera got bricked. Sony should not be encouraging customers to update the firmware on their cameras if this is going to happen. Now I have a $2500 camera that is completely useless. It seems to be a major problem affecting many people. What is Sony going to do to fix this?
Hey Sean, we're sorry to hear that your ILCE-7M4 is stuck after the last update. It's worth mentioning that due to the nature of electrical components, there will always be a chance of spontaneous failure. However, if your camera is currently not powering on, send us a PM to discuss the available service options. If the camera is powering on but it has issues, PM us details about the current status to be able to advise further.^Nihad
My Sony A7SIII gets stuck on the resetting process when updating the firmware from version 2.15 to 3.0. I cannot find any firmware that I can download on my SD Card. Any help would be appreciated!
Hi Lucas, could you make sure that you're following the instructions here (Windows): cutt.ly/hw57h0nm (Mac): cutt.ly/5w57js0C , let us know what happens exactly if the issue remains to be able to advise further.^Omnia
Hello! I have the same issue. Have you found any solution?
What if you're not using the SD card, but rather through USB and mac laptop? Stuck with the progress bar at 50% for over 30 mins.
Hi Jesse, we're sorry to learn about your issue with the firmware update, and we'd like to assist. Please, provide us with the model of your camera to be able to advise. ^Mazen
I tried to update from 1. to 1.6 and my cameras is briked.... NOw i have a 2K paperweight.. so whay shall i do, i do all on this videos an
Thanks sony... _ @SonyEuro
Hi, we're sorry to learn about the issue of your camera. Please, provide us with its model to be able to assist. ^Mazen
FX30 From 1 to 1.5 its briked aleesdy took it to service...
Tnks
Hi, thank you for your reply! You'll need to contact professional support line as your query is related to a professional camera, could you confirm where are you located to be able to advise with the proper contact details?^Omnia
my camera is still stuck I think... its blinking 5 times "slow" and 6 times "fast".... been doing this for a while...
same here I just call Sony they ask me to take to the tech and now they charging me 550$ to fix. I just switch from Canon to Sony and I deep regret!
Same here! Now I got a 2k$ paperweight!! so nice! Definitely changing to Canon since I’ve been a Sony guy…
Mine is still stuck on black screen, when I put the battery the red light is blinking, 4 times short, 5 times long...
Hi, we're sorry to hear that you're facing an issue while updating your camera! Could you provide the camera's model number so that we can advise accordingly?
@@SonyEuro sure , Sony A7M4
Hi, have you tried removing the battery for 1 minute and then reinserting it and trying again? does this happen when updating the software? ^Mennah
Hello Sony, I'm having these issue, how do I resolve this please
@@SonyEuro
@@SonyEuro I did all of did and the camera is just out of the warranty and mean the pc board is done. Cost you $550 to fix in America with a. Sony authorized. Best suggestion is throw it in the trash and buy a real camera like Canon. I should never made de move to Sony!
And how to manualy update A7SIII (ILCE-7ms3)? Is there an option to update it from memory card as well? My camera was stucked during and update (following your website instructions), and now its blinking 10 times after turning on and nothing more happens. Black screen of death. My computers didn't even recognize it anymore. @SonyEuro can you fix this?
Hi, unfortunately, a firmware update for your Sony Alpha 7S III can only be done through a Windows/Mac computer, and updating the firmware via a memory card isn't available for this model. We're sorry to learn that you're having an issue with your recent firmware update, and we'd like to assist. Please, try removing the battery pack for 2 minutes and putting it back, then trying again. ^Mazen
@@SonyEuro tried it several times. No progress at all. Your update damaged my almost unused camera. Shame on you Sony :/ Got any other ideas?
My model is A6000. in the Sony website. the updates is only the exe file. not the BAT file. How to proceed the fix for A6000?
Hi, the firmware on the Sony A6000 can only be updated when connecting it via a USB cable to your computer, not with a memory card like the camera on the video. For your camera, you can start by removing the battery pack for 2 minutes, then try updating again. If you still have any issues, feel free to get back to us anytime. ^Mazen
@@SonyEuro Thank you! My issue happend during updated firmware. After tried you method few times, including fully charge the battery and change a computer. The issue has been fixed. Also I have succussfuly updated firmware to new version. Your sugesstion helps me a lot. Have a good day to you.
Hey there, we're glad to hear that your issue has been resolved! Feel free to reach us again when you have a query, we'd like to help^Omnia
thank you it worked, was shit scared when that happened.
It works thank you 🙏
Sony 6700 - I can't get it back, do you have any tips?
Hi, we're sorry to learn about your issue. Have you tried the steps in the video precisely? ^Mazen
@@SonyEuro I did all the steps and couldn't solve it.
Hi, we're sorry to hear that. Unfortunately, in this case, you'll need to send your camera to our authorized service centre to be serviced. Please, provide us with your current country of residence and date of purchase of your camera. ^Mazen
I can't get the FX3 to get un-stuck. I waited until the v6.0 update was re-released (after hearing all of the horror stories from the initial rollout) and made sure I followed the procedure exactly. I had the v.5.0 update already on the camera, so there was no need to do the previous updates (v2.04 etc). I had a formatted sd card and a freshly downloaded update. When I went through the menus, I followed the procedure exactly. It started the update, one blink, several times, then three blinks for a while, then five blinks for awhile, then it begins 6 slow blinks, followed by 9 faster blinks, over and over, without stopping until the battery dies. When I put in a fresh battery, fresh sd card and fresh files, everything starts again - starts the one blink, three blinks, five blinks, then goes to the 6 long 9 short blink pattern until the battery dies (or after it goes for an hour).
I've re-downloaded the file, tried several different SD cards, waited overnight, all giving the same result. Unfortunately I needed this camera for a wedding shoot, and I'm out a camera...
Hey there, we're sorry to hear about that for further assistance with your ILME-FX3 you will need to get in touch with our colleges in the elite support: 020 390 15561 - elitesupport.en@sony.com ^Maryam
I only download bodydata (1).dat file
why?
Hi moshe, could you let us know your camera model number and more details about the issue so that we can advise accordingly? Mennah
Lion uses tiger tool🦁🐯
Sony a7s3 firmware 3.2 upadate problem AF problem i heat your sony camera 😢😢😢😢😢😢😢
Hi Bheru, we're sorry to hear about your issue with your ILCE-7SM3 after the update. Could you elaborate more what seems to be the issue exactly, and if you have done any troubleshooting steps or not?^Omnia
The problem is that when I shoot video, Af foucs it does not work properly.
The same lens is available to me or the company says that I can only use Sony's lens or I am a poor person and I am not able to get Sony's lens or the company says that it is a party lens and I cannot take any responsibility to poor people. also think
Hi Bheru, can you please confirm the lens that you are using with the camera so we can check it further? You can get the correct full model using this link: cutt.ly/HeR162w4 ^Michael
no i have a samyang lens
Sony is good quality!
SONY ❤️ 🇯🇵 👑
Mine was actually finished but it never did show the complete screen. The screen just remained black.
Hi Frud, we're sorry to learn that you're not getting the completion screen after updating the firmware of your camera. Did you make sure that the firmware has been updated at all after getting this black screen? Please, provide us with the model of your camera for any further assistance. ^Mazen
@@SonyEuro It says the correct version number in the UI. All seems to be working ok. So I guess it's ok.