Eufy Robovac 11 Error 4 repair. Robot vacuum repair.
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- Опубликовано: 27 июн 2019
- There is an update to this available here • Eufy Robovac 11 Error ...
This video shows you how to repair your Eufy Robovac 11 if you have the four beep error with the indicator light continuously glowing red.
I Have filmed an update to this which can be found here ruclips.net/video/d8yZ8t9Yoy8/видео.html
All the best,
Duncan.
Omigod. SO. MANY. SCREWS. 🥵 Thank you for recording this video!!
Hello Sarah,
I guess it has that many screws so it doesn't fall apart while bashing the house to bits 😂
I'm pretty sure mine goes for my ankles on purpose.
Thank you for watching my video.
All the best,
Duncan.
Thanks for posting this. I was able to get my Eufy 11c out of the four bleep nightmare I’d been fighting with for the last two days!
That's great, I'm glad it was of some help to you. Thank you for watching my video.
*I absolutely love this thing for cleaning all flooring surfaces **MyBest.Tools** even does a great job on throw rugs. Highly recommend! Cuts cleaning time in half!*
Hello Jack,
I completely agree!, fantastic tool.
I couldn't be without it now.
All the best,
Duncan.
Thank you SO MUCH! I have a different model of Eufy, which was much more of a pain to disassemble, but same principle applies. He's now happily rolling around the floor.
Hello Daidree,
I'm glad the video was of some use to you, and it's great that you were able to fix your Eufy.
It's nice to hear that he's up and rolling around.
All the best,
Duncan.
So proud of myself today for fixing my Eufy by watching your video, thanks so much for the instructions!
That's fantastic, well done Caroline.
I'm glad I could help.
Thank you for watching.
Duncan.
Worked a treat, thank you! Both the motor and brush didn't spin freely. So I used a combination of a Stanley knife and a spray painters gun cleaning kit. I cleaned the motor and brush, oiled them up with beard trimmer oil and now they spin freely. More hair came from the brush than the actual motor. Thank you!
That's great to hear, I'm glad I could be of some help.
Thanks for watching,
Duncan.
Took me about twenty minutes, and viola. It brought life back to my robovac 11. Thanks a lot. I hope it continues to work great for another year till I upgrade for the next model.
Hello,
I'm glad to hear that, it's nice to know I have helped another.
Thank you for watching.
All the best,
Duncan.
Excellent video. This was exactly the problem I was having. The spindle on the motor was seized but I got it freed up and now it is running great without the four beep error. Thanks a lot for the video!!
That's fantastic, I'm glad the video was of some help to you.
Thank You for watching,
Duncan.
Thank you, Duncan--found out the problem was a screw that wasn't tightened all the way keeping the part where the brush goes from being aligned. Thank you for your help--Hazel (my Eufy) is back in business, thanks to you.
Hello Dorothea,
Thank you for coming back to let us know what it was, I am sure that it will help someone else out one day.
I'm glad to hear Hazel is back to full health. :)
All the best,
Duncan.
Worked like a charm!!! Thanks for posting this; saved us a couple hundred dollars. We were almost ready to buy a replacement!
Hello Renee,
I'm just glad I could be of some help, it's great you don't have to spend that money now.
Thank you for watching :)
All the best,
Duncan.
I've taken apart my Ecovacs Deebot N79s before and the internals are almost identical to this Eufy. Thank you for the detailed video!
Hello Yong,
That's very interesting, could be another source of spare parts.
Thank you for letting us know.
All the best,
Duncan.
Thank you so much Fixed By Duncan! My husband just followed your video steps and now our Eufy is back to it's great self!!!
Hello Susan,
That's wonderful, so glad I could help.
Thank you for watching.
All the best,
Duncan.
@@FixedByDuncan now I'm watching your daughter's bedroom renovation, I'm up to episode 3. I am in North Carolina, USA. Wondered where you are, was curious about your accent. :)
That's great, thank you. I'm from the UK, my accent is a mix of Scottish and Received pronunciation English. :)
Fixed my Robovac 11 by your video, thank you very much!
You're very welcome, glad I could help.
Thank you for watching,
All the best,
Duncan.
Fantastic instructions and it worked for me too on our 11c. I'm only sorry that I didn't watch this first before buying a new battery! Many thanks.
Hello Tom,
Thank you, I'm glad I could be of some help.
Shame about the battery, but at least you now have a spare for when your current one wears out.
All the best,
Duncan.
After this video my eufy is like new. 4 beep error was from bad battery after two years of daily use. Changed battery and works like a charm. Cleaning was needed though since i found hair tied up on the motor spindle. Again thank you.
Where did you find a replacement battery?
Hi Timen,
Here are a few links to help.
www.eufylife.com/products/variant/battery-pack-%5Bt2908061%5D/T2908061
www.amazon.co.uk/Eufy-RoboVac-Replacement-Compatible-Accessory/dp/B07G9XFGJV
rounded.com/eufy-robovac-11-battery-2200mah-4inr-19-66.html
Amazon should have decent selection of replacements for you to look at.
Hope that is of some help.
Duncan.
Excellent! This fixed my 11s. Thanks!
Hello Russel,
That's excellent!, glad to hear I was of some help.
Thanks for watching,
All the best,
Duncan.
Great! my Eufy is back to life !! thanks !!!
That's great,
I'm glad I could be of some help.
Thank you for watching.
All the best,
Duncan.
No annoying background music! Thank you-- great video :-)!
Hello Dr. Bling,
Thank you, I don't like overbearing background music either.
All the best,
Duncan.
Thank you for this video. Great walk through.
Hello Tracy,
Thank you for the kind words :)
I have recorded a follow up video to this today, it should be uploaded by tomorrow.
All the best,
Duncan.
Bei meinem war die Walze leichtgängig und nicht blockiert, dennoch habe ich ihn nach Anleitung zerlegt, gereinigt und wieder zusammengebaut. Offensichtlich hat es dennoch das Problem behoben. Läuft wieder! Danke!
Sehr gut gemacht.
Danke fürs Zuschauen
Love the video, very detailed :) Love these little devices.
Hello Shaun,
Thank you, I really appreciate it.
Also, thank you for helping Nick.
If we all share help, we can stop these devices going into the bin prematurely.
All the best,
Duncan.
Thank you so much! I was able to get my vacuum running again!!!
Hello,
Sorry for the delay in replying, I've been so busy lately.
I'm so happy I could help, brings a smile to my face.
All the best,
Duncan.
Thanks from Istanbul, you are great
Hello Gokhan,
Thank you very much, you're very kind.
All the best,
Duncan.
Many thx on this. It's solved 4 beep problem.
Hello Slobodan,
I'm glad I could help. :)
Thank you for watching.
All the best,
Duncan.
Excellent video
Thank you :)
Thx it helped, bought mine for less than 50$
Hello Dave,
Glad I could help.
Thank you for watching.
All the best,
Duncan.
Worked a treat. Thanks a lot
I'm glad I could help Robert.
All the best,
Duncan.
Thank you very much! it helpes me very much.
Hello Ryan,
I'm glad I could be of some help.
All the best,
Duncan.
Thanks for sharing. You helped me a lot.
Hello Alfred,
I'm glad I could be of some help.
Thank you for watching.
All the best,
Duncan.
Very good how to video. The problem with my unit was actually a bad lithium battery pack. The unit is as clean when it was new.
Hello Juan,
Thank you for the kind words.
I'm glad you figured out what was wrong with yours.
All the best,
Duncan.
How’d you figure out it was the battery? You still had 4 beeps and red light?
Thank you so MUCH !!!! from Chile ;-)
Hello Mauricio,
Sorry for taking so long to reply.
You're very welcome, glad I could help.
All the best,
Duncan.
I love this DIY style of repair, no annoying music and easy to follow, thank you for that!
I have an Eufy 11s (slim) and when charging it is just a solid red light. When I send it out to clean, it lasts maybe 15 minutes and just dies on the spot. It does clean well while working.
Does this indicate it needs a new battery?
Thank you
Chad
Hello Chad,
Thank you for the kind words, they mean a lot.
With regards to your Eufy, it would seem that the battery does need replacing.
You should get around 500 - 600 actual charging cycles from the battery before it starts to deteriorate, they do take a hammering.
I sometimes run mine twice a day, so they can easily be completely exhausted in a year.
You could try cleaning the charging base contacts and the contacts on the bottom of the eufy, but if that doesn't help any then a new battery is all that's left to try.
I hope that helps some, thank you for watching.
All the best,
Duncan.
Thank you! We run ours 2x a day and have had it for over a year. I would say we got our moneys worth then ;) thank you so much for the reply sir!
Chad
Hey Chad, I hope you have not thrown away your little Eufy, solid red light while charging means your battery has gone bad, buy a replacement, and pop it in, good as new :)
Thank you!
You're welcome, Thank you for watching.
Thanks A LOT!!!!!
Hello Liudmyla,
You're very welcome, and Thank you for watching.
All the best,
Duncan.
Hello, I got a EUFY 11s, My 4-year-old landed on it slightly, nothing broke or anything (on either one of them) but ever since.... it goes out and works for about 10 minutes then it stops and beeps like if it was stuck but it is not... the light flashes orange on the top as it would when it runs out of juice... I put it back on the charger and within a few min it is at blue indicating that it is fully charged but then it will just does the same thing.... what could it be or can you point me in the right direction.?
Hello Jose,
I'm glad to hear your 4 year old didn't get hurt.
With regards to the Eufy, have you tried charging it manually?. Unplug the power adapter from the dock and plug it directly into the Eufy, charge it for at least 5/6 hours.
If that doesn't work, then the battery is usually at fault.
Perhaps you could give the Eufy a quick check over to make sure nothing got knocked out of line when it was landed on.
I hope this is of some help to you.
All the best,
Duncan.
Hi @Duncan my eufy robovac after a full charge will only run for about 10 minutes before completely shutting down. If I push it back and forth slightly, she comes back on and cleans for another couple of minutes before having to repeat the process. Any suggestions?
Hello Clay,
Does your eufy give you any beeps?, and what colour does the light change to when it stops?.
fccid.io/png.php?id=3424448&page=11
If you have look at that link, it gives you the error codes and what they could potentially mean.
My best guess would be the battery pack is exhausted, you could try manually charging your eufy.
Unplug the charger from the dock and plug it straight into the eufy, charge it for a full day and see if it does the same.
Please do let me know how you get on, it helps others in diagnosing whats wrong.
All the best,
Duncan.
I got same problems
Completely shut down without any beep, kindly advise.
Thank you for this video! This worked for me and my robovac is happily roaming around again :))
Hello Pierre,
Sorry for the late reply, I've been dealing with a spinal injury.
I'm so glad to have been of some help.
All the best,
Duncan.
Excellent!! What size screwdrivers?
Hello Jeanette,
Thank you.
I can't remember the exact sizes from memory, but I will check tomorrow and let you know.
Duncan.
Does the motherboard voltage go to the 16V motor? That's how I measured it. But it was may be too much ... The motor was out dc sourced working . But when I put it on the vacuum cleaner, it gives 4 audible errors. The vacuum cleaner works normally, the motor is disconnected.
Hello Ali,
Sorry for the delay in replying, I've been incredibly busy.
I didn't measure the voltage going to the motor, so am unable to give you an answer, sorry.
If it works without the motor, then the motor must be drawing to much current when running.
Does the motor spin freely by hand?.
All the best,
Duncan.
Thnx! 1000 like
Thank you, it means a lot. Glad I could be of some help.
All the best,
Duncan.
Impressive
Thank you :)
All the best,
Duncan.
Hi Duncan! Thanks for an amazing tutorial. I followed all the steps but the spindle just won't move freely :( Can you advice what I should do and where I can get the replacement? Thank you!
Hello Julia,
Thank you for the kind words.
When you say the spindle, do you mean the spindle on the motor or the brush bar itself?.
Also, what country are you in?. So I can see if I can find relevant links for you.
All the best.
Duncan.
@@FixedByDuncan Hi Duncan,
Thank you for your replay.
Sorry if I confused you :) I meant the spindle on the motor (6:02 minutes)& You said after cleaning it should turn freely, but in my case, your instruction didn't work. The hoover is working around 5-10 minutes and after it starts indication error 4.
I'm located in Cyprus but have the ability to order from the UK if it will be easier to find this part.
Thank you so much for your help!
All the best.
Julia
Hello Julia,
I did think you meant that one, but wanted to be sure.
I have had a look and have managed to find some on eBay, one of them posts worldwide.
www.ebay.co.uk/itm/Main-Roller-Brush-Motor-For-Eufy-RoboVac-11-11C-Robotic-Vacuums-Cleaner-Parts/254477688764?_trkparms=aid%3D1110001%26algo%3DSPLICE.SIM%26ao%3D1%26asc%3D225113%26meid%3D1b480d13253043739966aebfe03b916a%26pid%3D100010%26rk%3D12%26rkt%3D12%26sd%3D153865486845%26itm%3D254477688764%26pmt%3D0%26noa%3D1%26pg%3D2047675&_trksid=p2047675.c100010.m2109
They seem to be getting harder to find, as that was the only one that was currently in stock on eBay.
There are some on ali express, but shipping to Cyprus was over 68 euros.
I hope that is of some help.
All the best,
Duncan.
I have a three beep and light flashing and have tried cleaning all the sensors but still not working. Any suggestions?
Hello Steve,
Sorry for the delay in getting back to you, things have been a little difficult here.
Have you tried turning the robot off using the switch, to see if that resets it?.
Are the sensors maybe scratched?.
I'm not sure what else to suggest, as cleaning the sensors should be sufficient.
I hope that is of at least some help to you,
Duncan.
Thanks
You're very welcome Edgar, thank you for watching.
All the best,
Duncan.
Hello Duncan
My eufy is rotating in the same spot and then beeping 2 beeps sounds 10 times with purple light at first and then orange light before stopping
Do you have a solution for this error
Thanks
Hello Toni,
Does it have anything stuck in / under the bumper?.
That is the error that is listed for two beeps, and would be consistent with rotating on the spot.
I hope that is of some help,
Duncan.
I had the same error (continuous red light and 4 beeps). There was hair in the spindle, but it still moved freely. I cleaned it anyway, oiled it, made sure the brush was free (which it is) and the error has not gone away. Any other recommendations?
Hello Joe,
If you leave the brush bar out does it still give the same error?.
There have been reports of the actual brush bar becoming jammed with hair. If so, it can be disassembled and freed up.
Hope this helps you,
Duncan.
@@FixedByDuncan Hi Duncan, I figured out it was the battery actually. Once replaced it started working but now I'm getting a "bumper is stuck" error, even though it appears the bumper if functioning normally. I've attempted to clean the sensors, but have had no luck. Once started, the vacuum spins in circles (sometimes it will run for a bit before this happens), but then stops with the error (flashing lights with two beeps). I'm at a loss at this point... any ideas?
Hi Joe,
I'm sorry I didn't see your reply, the RUclips comments system is awful. I only found out you replied while emptying my Email spam folder.
That's great you figured out it was the battery, but a shame you have another problem.
It is possible to disassemble the front bumper to clean the sensors underneath it.
I hope this helps some, and once again sorry for not seeing the comment.
All the best,
Duncan.
Hi, please help me!
My eufy 11c says that the side brushes are stuck. I've clean it and even disconnect the two side motors and the error pressist. What can I do more? Thank you
Hello Carlos,
Can you spin the motor / brushes freely by hand?, there should be very little resistance.
Sometimes the motor will get debris stuck between the spindle and housing or the drive gear.
Sorry I can't be any more help than that.
All the best,
Duncan.
Thank you for the video. My spindle still isn’t moving freely after cleaning it. Maybe crud is also crammed in further down the spindle shaft. How do I open the motor housing to get down in there?
Hello Jacque,
Thank You for watching.
Unfortunately it isn't really possible to open the motor housing, not without the risk of damaging it anyway.
The thing that makes it difficult is removing the pulley/gear from the spindle, maybe if you can heat the gear without heating the spindle it may come free.
If it does, then you may be able to remove the housing. This will not be easy to do, though.
The only thing I can think of that might help, is using a very small flame, say from a lighter or match to burn any hair remaining.
Hair will burn in milliseconds, so you can move the flame across the spindle end where it meets the housing quick enough to burn the hair but without causing damage to the motor. This is entirely at your own risk, though.
As a last resort you could try and use force to remove the gear, but it will likely do some damage as it is a really tight fit.
Did you take a look at the follow up video I did to this one?, the link is in the description of this video.
I hope this helps some,
All the best,
Duncan.
@@FixedByDuncan Thank you! I watched the other video. Thanks for mentioning it since I had not noticed that. I tried using sandpaper again and a flame and it didn’t help any. There are no visible signs of any more hair or debris so if there’s some thing there it must be wedged down in the shaft. I haven’t tried pulling the gear off since I don’t know how to do that. Just to be clear, the spindle does turn when I use two fingers, but it doesn’t spin freely. I can’t even push it with just one finger. I have to use two fingers. It doesn’t seem obstructed though. Your video sounded like it’s supposed to spin freely. Am I understanding that correctly? Or does it need two fingers to turn it? Maybe I just misunderstood. If it’s supposed to spin freely, which means I have a problem, then is it an option to just buy a new motor? Thank you for all your assistance!
Hello Jacque,
The motor should spin freely, but there should also be some resistance felt. Sounds strange, but it will have some magnetic resistance that can be felt when spinning it by hand.
I guess the only thing to try, is reassembly and a test run. If it works as is, then see how it runs over the long term before buying a new motor.
The motors were a little difficult to get hold of last time I checked, but that was two years ago.
Did you put some lubricant, like machine oil or silicone on the spindle where it meets the housing?. That seems to make quite a difference.
I hope this helps some,
All the best,
Duncan.
@@FixedByDuncan Thank you. Yes, I used machine oil. I would say that it spins with resistance. The only way I can describe how much resistance there is, is to say that I can’t spin it with just one finger. It requires two fingers, but it is easy to turn with two fingers. Does that sound like what it’s supposed to be or is that too much resistance? Does yours spin using just one finger or do you need two? Compare that to the spindle on the brush, which is very loose and spins around freely by just flicking it with one finger. I will go ahead and reassemble to test it out. Thank you!
Hello Jacque,
That sounds about right, just the right amount of resistance.
Best of luck with the test run!.
All the best,
Duncan.
Is this for fixing the Error S4: Suction Fan Error?
Hello Jun,
Error S4 : suction fan error is for a different model.
I'm not sure if this would help in that situation, I did a quick bit of research and it seems like it is caused by debris obstructing the fan.
Perhaps take it apart if it's out of warranty and give it a good clean?.
Sorry I can't be of any more help.
All the best,
Duncan.
It wasn't jammed. I am wondering if there is a software error. The unit can be charging, turned off, and it will beep 4 times and turn red. Why does it think it is stuck, when it isn't even running? Once I found a stick behind the roller, that jammed it.
Hey there, this error is not in the manual, 4 beeps with solid red light while charging means the battery has gone bad, its time to order a replacement and swap it out. If you need help on doing this, reach out and i can help :)
@@SimpleShaun80 Thank you. I already had it out to clean the hair from the electric motor, which was not there. I’ll get a battery.
Hello Nick,
Sorry for the delay in replying, I've been incredibly busy.
This is the list of error codes the Eufy can display using the light and beeps.
fccid.io/png.php?id=3424448&page=11
The light can be static or flashing, this indicates the fault.
I hope this is of some help for the future,
All the best,
Duncan.
Is it just me or did the ticking of the grandfather clock in the background make you feel slightly like you were in Interstellar...
I love it, never picked up on that.
My wife hates that clock for that very reason.
Thanks for watching Adam.
All the best,
Duncan.
Followed the turtorial. It’s spinning freely. Also the brushes are clean. Still getting this error. What can I do? Replace motor?
Hello,
Have you tried cleaning the bearings in the brush-bar?, I did a follow up video detailing how.
ruclips.net/video/d8yZ8t9Yoy8/видео.html
The error usually still shows as there is too much resistance felt by the motor.
I hope this helps,
All the best,
Duncan.
@@FixedByDuncan thanks for the response. I did some reading online. Error is happening when on charging dock. Looks like it doesn’t charge also. According to the internet this is a battery issue. The vacuum is only used 4 times and hasn’t been used over a year.
Hello,
Ah, yes. There are two 'error four' codes, one where the light blinks and one where the light is solid.
One is the brush bar motor, the other is battery related.
It may be time for a new battery pack, how old is it?.
One last thing to try is to switch the vacuum off and plug the charger directly into it then charge until it says it's full.
If that doesn't work, then it's new battery time.
Mine is now needing a new battery pack as well, lasted 2.5 years so not too bad.
Hope this helps you,
All the best,
Duncan.
So what exactly is wrong when it does the 4 beeps?
Hello Ross,
The motor is getting stuck because hair gets wrapped around the spindle, meaning the brush bar doesn't move or moves very slowly.
The machine senses that it takes more current to drive the brush bar and so throws the four beep error code.
It can also be the actual brush bar that is jammed with hair, but this can be checked without disassembling the machine.
There are two four beep error codes, one with a solid light and one with a flashing light.
This link has details of the error codes.
community.anker.com/t/eufy-robovac-11/55737/2
I hope this helps,
All the best,
Duncan.
Hello, mine has a weird problem, I disconnect the battery for a night and I come to life again but after 4 bips it doesn't get charge and it seems to be dead, no lights, no sound until I disconnect the battery for a night again. I already change de battery and once I connect a new one it works perfectly until the battery gets low after that, I get the same problem that I said before. Could you give a clue about it?
Hello Oscar,
Are you able to charge the Eufy by plugging the charger directly into it?.
Have You tried cleaning the contacts on the bottom of the Eufy, and the charging base?.
Is the charging base giving out the infrared signal to the Eufy, so that the Eufy can find the charging base?.
How long does the Eufy run for before it shows the battery as being low?.
Please let me know, and I'll see if I can be of anymore help.
All the best,
Duncan.
@@FixedByDuncan hello Duncan, thanks so mucho for answering me, I connected directly many times but it is dead, I disconnect the battery for a day and it comes to live again, but as soon I press a button of the remote control it just turns off the light and it's dead again
Hello Oscar,
Apologies for the delay in responding.
How old is the battery?, they usually only last for a year / 18 months of use every day.
You have four beeps, but what does the light on top do?, is it static, or does it flash?.
All the best,
Duncan.
@@FixedByDuncan hello thanks so much for answering, the battery is new, it flashes blue, when I press auto bottom, it turns off the light or if I press a button in the remote control it turns off
Hello Oscar,
If the battery is new, then there are very few things left to try.
Have you tried switching the power switch on the side of the Eufy off and on a few times , to see if there is perhaps some corrosion inside the switch?.
There have been known issues with corrosion inside the switch and also on the circuit board.
Was the battery from Eufy?, or perhaps a seller on Amazon or Ebay?.
You should probably check the battery you purchased is functioning correctly.
If the battery is functioning and holding a charge, then the only thing left to do is disassemble the Eufy and check for corrosion / damage.
Perhaps clean with some isopropyl alcohol, taking care not to do any damage to the circuit board with static.
Clean the power switch with contact cleaner.
Other than those suggestions, without seeing it in person I cannot offer you anything more. Sorry.
Please let me know how you get on.
All the best,
Duncan.
I need your magnetic screwdrivers--recommendation?
Hello Sandy,
The set I use is a cheap magnetic set from Amazon.
www.amazon.co.uk/Amtech-W5600-Mechanics-Screwdriver-Set/dp/B008PQ8THC
They are good for light duty tasks.
Hope that helps some,
Duncan.
This didn’t work for me. Not sure what else to do to fix it.
Hello BlueMoose,
I'm sorry this didn't work for you, do you have any fault codes being displayed through the lights and beeps?.
fccid.io/png.php?id=3424448&page=11
That link shows you what the relevant beeps and lights mean.
Please feel free to get back to me.
All the best,
Duncan.
My robovac has a problem... He charges just for a few seconds. He doesn't complete his charge and them, the light turns red, not orange, RED. May you help me please?
Hello Angie, sounds like it could be your battery pack. How old is your Robovac?. How many charging cycles has he completed?.
@@FixedByDuncan one year old... 🤦🏻♀️
Do you know how many times should I change the battery? My robovac cleans every day.
Sorry for the delay in replying. It really depends on how many charging cycles it has completed, you should be able to get 500 - 800 from a decent Lithium battery pack but as with everything there is some variation. You may have exhausted the pack, charging everyday for a year is minimum 365 charging cycles.
Unfortunately the only way to be sure is to have the pack tested, or to buy a new pack. Luckily the packs are quite affordable.
Hope this helps.
Duncan.
Anyone have any solutions for solid red light and 3 beeps? Eufy support is pretty trash...
Hello Jacob,
The solid red light with three beeps is telling you that the suction fan is stuck. You need to see if the inlet is blocked by something, and also make sure the paper filter is not blocked.
Hope this is of some help,
Duncan.
@@FixedByDuncan Thanks for the reply Duncan! I tried turning the vacum upside down and shaking any debris that might be clogging it as well as taking another vacuum to try and suck out any possible clog. There was/is no blockage... :( Any other ideas on how to fix?
Hi Jacob,
The only other thing it could be is the actual motor that provides the suction must be blocked, you may need to dismantle the unit to check / clean / replace.
If you watch the video, at the 4:09 mark you can see a grey coloured thing right in the middle of the unit. This is the suction fan, it must be blocked.
If you can get it apart, you may be able to clear it. If not, you can buy a replacement.
www.ebay.co.uk/itm/Eufy-RoboVac-11-Self-Charging-Robotic-Vacuum-T2102-Impeller-Fan-Assembly-/163713009271
www.ebay.com/itm/Eufy-Robovac-11-Main-Suction-Vacuum-Motor-Replacement-USED-WORKING/254496462710
Just two examples.
I hope that helps some more.
Duncan.
@@FixedByDuncan It did not seem like the suction fan was blocked, I will try to take the motor apart and see if there is a blockage there. Thanks for the suggestions and links!!
Hi Jacob,
Absolutely no problem whatsoever.
Hope you manage to figure it out.
Duncan.
Second Eufy, same problem on both. Went through this tutorial and the spindal just won't move freely :(
Hi Joe, that's not good. Perhaps the hair has made its way between the spindle shaft and the motor housing?. Have you tried using a bit of force with some pliers ( carefully ) ?.
Just to add, you can buy a replacement motor assembly.
@@FixedByDuncan Hey Duncan, thanks for your reply! I've actually managed to get it working but swapping some parts with a replacement anker sent me. Neither motor worked but fortunately a few "extreme spins" managed to get it a bit looser. He's been moving for about 30 mins now so fingers crossed he keeps going!
Thanks again!
Oh that's fantastic!, well done.
my robovac 11 doesn't recognize barriers, it bumps against them. can anyone help me with that? :(
Hello Putr,
My robovac does the same and actually has from day one. He has a love for smashing ankles.
I just think he needs to go to the opticians.
Has yours always done this?, is the bumper at the front scratched?.
All the best,
Duncan.
Kaise theek kare
my eufy have prblem. work 2-4min and beep 20x. please halpe me
Hello Polski, sorry for the late reply I've been busy with Christmas stuff. What colour is the light on top?, is it flashing or lit constantly?.
ruclips.net/video/GYRBUbchOK0/видео.html
It's telling you that the roller brush is stuck. It could be hair around the brush, hair around the motor spindle or hair inside the end of the roller brush. You need to take it apart to investigate, unfortunately there is no other way. Hope this helps.
Thank you Thank you!!!!!!!!!!!!!!!!!!!!!!
You're welcome Lillian :)
Glad I could be of some help,
All the best,
Duncan.
Looks like a deebot.. haha
Charging par bhi siti yani pi pi ho raha hai
Hello Neena,
(google translate)
चार्ज करते समय प्रकाश किस रंग का होता है?
All the best,
Duncan.
*I run the m6 daily, and my floors look awesome🌼 **allabout.wiki/eufy** I wet mop 2 days and dry sweep the rest of the days. When I first got it, I used the included disposable pads. I didn't like them--the dry pad has no depth so if it picks up a chunk of something, like dry cat food, then it pushes it around or drags it around the floor. The wet pad wasn't very absorbent so left streaks and wheel marks.*
Hello Salvatore,
I have to agree, it is an excellent machine. I would be lost without it.
I am always amazed at just how much it manages to collect, even when you think the floors are clean!.
I'd buy another in a heartbeat if needed.
All the best,
Duncan.
So difficult to get a spare battery
Hello Rochelle,
Where are you located?, because they are easily available on Amazon in the UK.
All the best,
Duncan.
@@FixedByDuncan hello there! I live in India and for the past one year my “Dusty” is just lying dead. I tried Amazon that’s the first place i run to get stuff apparently it’s unavailable. I don’t want to buy any local ones and make it worse.
Hello Rochelle,
I have had quick search and I found these two.
www.aliexpress.com/item/1005002546852458.html?src=google&memo1=freelisting&src=google&albch=shopping&acnt=494-037-6276&slnk=&plac=&mtctp=&albbt=Google_7_shopping&albagn=888888&isSmbAutoCall=false&needSmbHouyi=false&albcp=12555209680&albag=122168291729&trgt=539263010115&crea=en1005002546852458&netw=u&device=c&albpg=539263010115&albpd=en1005002546852458&gclid=Cj0KCQjw1ouKBhC5ARIsAHXNMI_ZKzop8PJ4zkWVQJzrPR_ywriDf-ODOVcbHPxenHtoTbJ23PIcrrsaAivWEALw_wcB&gclsrc=aw.ds&aff_fcid=4f1e3d7e403f41ab9f30c9fdaaf4fcef-1631790300318-01105-UneMJZVf&aff_fsk=UneMJZVf&aff_platform=aaf&sk=UneMJZVf&aff_trace_key=4f1e3d7e403f41ab9f30c9fdaaf4fcef-1631790300318-01105-UneMJZVf&terminal_id=995919ee16824a7382d360ef93cd31cd
www.ubuy.co.in/catalog/product/view/id/10211420/s/eufy-robovac-replacement-battery-pack-compatible-with-robovac-11s-11s-max-15t-30-30c-max-15c-15c-max-12-35c-11-accessory
I can't vouch for them as I have not purchased them, and I would say the safer bet is Aliexpress but I will leave that up to you.
I hope I have been of some help,
All the best,
Duncan.
Here is one more
www.aliexpress.com/item/1005002582508346.html?spm=a2g0o.detail.1000014.13.62c4763dUkU9es&gps-id=pcDetailBottomMoreOtherSeller&scm=1007.13338.192131.0&scm_id=1007.13338.192131.0&scm-url=1007.13338.192131.0&pvid=878a73aa-1445-484c-a29d-3dfa1026f4d0&_t=gps-id:pcDetailBottomMoreOtherSeller,scm-url:1007.13338.192131.0,pvid:878a73aa-1445-484c-a29d-3dfa1026f4d0,tpp_buckets:668%232846%238111%231996&&pdp_ext_f=%7B%22sceneId%22:%2223416%22,%22sku_id%22:%2212000021257277235%22%7D
All the best,
Duncan.
Just my luck, “due to current situations services to my location is unavailable…” Dang it!!! Many thanks Duncan! Appreciate your help!!!
Error hi h
Aawaj karta h
Siti ki tarah
how about using your words next time?
Hello Jonathan,
My voice annoys even me, so probably best not to.
All the best,
Duncan.
@@FixedByDuncan I understand, thank you for taking the time to put written instructions over your vid, it was very helpful. thanks for the response
Eufy and all those other robotic vacuums suck!
Hello Tony,
Love the pun.
They'd be pretty rubbish vacuums if they didn't suck.
All the best,
Duncan.