Disassemble Eufy Robovac For Repair FOUR BEEPS and other faults
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- Опубликовано: 22 мар 2019
- Please SUBSCRIBE, like, and share if this tutorial helped you. Thank you!
PLEASE READ! SINCE THE PUBLISHING OF THIS VIDEO, IT HAS BEEN DISCOVERED THAT FAULTY CORNER BRUSH MOTORS WILL ALSO CAUSE 4 BEEPS FAULT! IF AFTER CHECKING YOUR MAIN BRUSH MOTOR THE FAULT STILL OCCURS, UNPLUG ONE CORNER BRUSH MOTOR AT A TIME TO SEE IF THAT CLEARS THE FAULT.
Due to popular request, this video will demonstrate how to disassemble a eufy brand robovac, mainly to access parts related to the four beeps fault for stuck brush. This video also covers sensor cleaning and bumper switch issues. 
Развлечения
This video solved my issue. EUFY 11 Model. Runs for 87 seconds and then generates 4 beeps. If you hit the "Play" button on the remote, it will run for another 87 seconds and then halt with a 4 beep alert. This is just the video I needed. Your complete disassembly is so clear and easy to follow. Thank you. I took the transmission a part as you show, the motor was so tight that it took me a few tries to get it to turn with my bare fingers. I blew the motor out; sprayed it with a quick shot of brake cleaner; sprayed it with Electronics Cleaner; and put a couple of drops of 3in1 Oil on each end of the shaft. After spinning the motor by hand for a few minutes, it would actually continue to rotate by the momentum of me spinning it with my fingers. I put everything back together and it runs like new!!! It now runs 90 minutes with no alerts. Thank You! subscribed!
With this video and this comment I was able to free up the motor. Just did a couple tests and it's spinning fine. Going to put it all back together now and see what happens. Thanks guys!
Really useful video. Thanks a million. I managed to fix the problem. My 4 years old son is fascinated by the video. It's educational as much as entertaining and helpful. I would never dare to unscrew all those screws without your instructions. Great job, thanks again.
Thanks so much for making this amazing video. I just fixed my Eufy by following the instruction. Was almost going to buy a Roomba. Now I saved 400 bucks.
You are very welcome! So glad you got yours going again! :)
This worked great for my 15C Max, thank you! For anyone else reading, the main difference is that the larger screws aren't sized differently and there are 8. Also, 2 additional small screws must be removed from the roller housing area to be able to pull the vacuum apart. Once again, thanks!
You are welcome! Thank you for the additional details as well!
Thank you for explaining what you’re doing, why you’re doing it, and especially making sure the wires are tucked it before putting it back together. I had to figure all of that on my own and wondered why other videos didn’t easily explain it. Thought I should make one but yours is perfect. Great job.
Thank you so much for commenting! So glad to hear you got yours running again!
Al, thanks so much for this video! I had already contacted Eufy customer service and they basically told me that this RoboVac is a throw-away but they would 'graciously' give me a 15% discount toward the purchase of a new one. The tip from wojciech pointed me to my problem. The motor would not freely turn, There was an accumulation of debris between the little gear and motor housing that I removed with a straight pin (tedious process). After doing this and before reassembling the entire unit, I plugged in the battery and brush motor and activated the power switch. Only then did the motor turn. Afterwards I reassembled the entire unit. Thanks again for your efforts in making and posting this video! Larry
So glad you got yours going! With all the problems these things have, I'm thinking there will have to be a repair series that covers each of the possible issues one's vac might have. :\
Man, you are a lifesaver! I was having the four beeps problem and followed your video step by step. As with you, there was absolutely no debris on the motor, it was completely clean, so I was a bit disappointed. However, as you did, I also put the battery back and made the test, and I didn't get the 4 beeps anymore! Even with the motor super clean, could be that the belt was a bit stuck or something? No idea. Whatever it was, I am just super happy that just disassembling and assembling everything, has given some extra life to my Robovac.
You sure got my like and my subscription. :)
Awesome!
My brush motor wasn't working. I got the unit apart before I found the video, but it was great to have positive reinforcement - thank you Al! The motor was a bit stiff to turn by hand and would not turn with 9v across it. BUT, while I was searching on line about a replacement, it got more and more free. Seemed plenty clean as did the transmission. I put 9v across it again and it spun fine! If it happens again I will spray some contact cleaner in and lube the shaft. Can't seem to find an exact replacement.
Thanks for making this video! Just de-gunked the brush motor today and my Robovac is working great again.
You are very welcome! So glad to hear you got yours going again!
Great video! I don't think I would have attempted taking it apart without your video. I have Deebot N79 for 18 months. Have a hairy dog. Use it to clean 3 rooms in-between weekly
main vacuum cleanings. Really like it.
Recently had the "Main Brush Malfunction" error, would run for 10 seconds then stop, sometimes brush would be turning during
that time. Tried cleaning the main brush real good, took off end cap off of
one side of brush and cleaned the bearing area like one video suggested. Still had error. Followed your instructions on how to take main brush motor out and check for debris. Did that. Found some debris at end of belt area, alot of debris under motor gear (I believe this is the root cause, hair related), had to use razor blade, plastic dental pick, and 20+ minutes to get the stuff out. Also plastic gear at other side of belt had a little debris under it. Fixed the problem! Thanks one more time ;)
Awesome! Good job getting it going again!
Really well-paced, clear and logical video. It was so easy to follow. I managed to get my EufyHome 11 back up and running, thanks to you. Many thanks indeed for a great video.
Thank you so much for your kind words and so glad you got yours running again!
I was able to fix my vac thanks to this video. Lots of fur tangled around one of the motor gears. Thanks.
Thanks! This is what I needed to get my DEEBOT 79n running again. Brush roller issues. Taking the motor apart worked!
We have two! this is an amazing fix!
Thank you! I hope you got yours working!
I have an ECOVACS Deebot N79. This fixed the issue I was having with mine. It would run for a few seconds, about ten or so, and then do the four repetitive beeps. After taking apart the motor I found a bit of hair and lint. Once I removed it and brushed all the surfaces for added measure, I pieces it back together and it’s working perfectly! Thanks for the instructional video!
So awesome to hear this fix worked on another brand! Thank you for commenting and congrats! :)
Thanks for the video, which took the guesswork out of disassembly. Since I'm used to working on electronics I was dreading a bunch of ribbon cables and fragile wires, but thankfully this wasn't the case with my robovac 11. I cleaned hair from the bearing housing which you cover in another video and also cleaned the main roller motor which had hair stuck between the black spindle and metal motor housing. I'm glad the vac gave me overcurrent shutdowns before any serious harm was done. By the way, I went one step further in your bearing cleaning video and removed the round brass piece which had all the stuff stuck underneath it. I couldn't clean anything by only removing the shaft itself. Thanks again!
Good deal on removing the bearing. I did not discover that until after I posted the video. It's great that viewers are adding helpful tips!
Thanks for creating this video! It helped me with disassembling my Eufy Robovac 11 and fixing an issue I was having with the roller brush not spinning.
You're welcome!
Thank you! I was able to fix my vacuum with your help!
Beth Smith so awesome! Glad to help!
Great video - really helped me fix my sisters eufy - many thanks. well filmed - lots of useful advice as you went along
Thank you so much for the compliment. So glad you got her eufy running again!
Excellent video. I'm impatient and hesitated at the 27 minutes, but it was well worth it!
Thank you. Hope it helped you out!
If after cleaning all of the spots mentioned in this video, if your unit still gives you four beeps and a red light, you probably have a bad battery. The battery pack has four cells AND a circuit board on the end, hidden by the outer wrapping. I put in a new pack that I had ordered off eBay, and Eufy works fine, no more beeps.
Thank you for the additional info!
Super helpful video! I was afraid we had to retire our vac-man, but your video was extremely helpful in taking it apart and find the initial problem :) thanks!
Always puts a smile on my face to hear another vac has been saved!
Thanks a lot! Our bumper switch got stuck, exactly as you said. Now working good as new
Fixed my Coredy robot vacuum thanks to this, thanks for posting
Awesome! Glad you got it going again!
I took mine apart and found one of the sensors for bumper was stuck in. So, I took a utility knife and cut some of the plastic off and it is working flawlessly. Thanks!
That's awesome! Glad to hear you got yours fixed!
Thanks for your really good video! It helps us to repair our Eufy, cause the brush didn't work no more. Actually, we are having a clean and working Eufy back after your video :)
Do you change the motor and works?
@@fernandopaiva4100 No, it wasn't necessary. we had to move the drive (the small wheel) of the motor and then it works...
Thank you for this video! Successful self-repair 😀
You're welcome! Congrats!
further to my previous message, I just spent some time cleaning the motor gear shaft with a needed and hey presto, now turns freely! Fixed - even though I have gone and ordered a new motor from ebay! Still, your video saved me binning it and buying a new one! thanks dude!
So glad to hear you got it going!
Fantastic video. Huge thanks
Thank you for your hopeful video!
surely you save my money-pocket :)
Nice video.. My robvac30 was noisy and this helped. Unit was full of dog hair. One comment... After unscrewing all the screws year a small piece of tape over the holes. That way you don't lose the screws and they stay where you know they go.
Steve
That is an excellent tip! Thank you for sharing. :)
Aprovechando de hacer mantenimiento en esta cuarentena... Gracias por el video
¡de nada!
Thanks for the video. Mine kept stopping every few minutes with a "bumper stuck" error and would require a kick to the front to reset. I had thought I cleaned it very well inside but the problem persisted. Your video mentioned that the bumper switches sometimes get stuck when it's dirty so I opened up the compartment that contain the switches, lo & behold it was filled with gunk... did a full wipe down of that compartment and put a bit of WD-45 on the hinge of the switch and it is now running perfectly.
As a note, I sent an email to Eufy regarding my problem and they refused to repair it as it is out of the warranty period. They did however offer a "repair" service for $80 + shipping and would send me a refurbished device WITHOUT wifi... Not quite sure how they planned on refurbishing my device and have it end up losing a key feature...
So glad you got yours fixed! It's a shame Eufy and most other consumer electronics companies aren't more cooperative in helping customers with their defective products. I get that it is not cost-effective for the companies, but I would be more worried about keeping customers happy and gaining brand-loyalty rather than say too bad your thing is broken...here is another one for you if you pay us for it. Thank you so much for commenting!
How did you make getting the bumper back on look so easy. I'm sitting here struggling with it and yours seems to "snap" back into place.
@@MikeWehling Lol...from doing it over and over again. It is a slight pain keeping the top part in place while flipping the vac upside down to put the lower half of the bumper on. I've had a few times where the top wasn't on right which basically makes the bumper non-functional. I also had one where I didn't get the two halves of the main body together right that caused the bumper to not work as well. The beauty of video is you can edit out all the screw ups. :) Hope you got yours back together and running!
Thanks for the video. very very helpful. in my one i had 4 beeps and the brush was stuck. cleaning did not help because the brush was working. i found Your guide and in my case the part of the motor ( 15:14 min of the video ) did not spin .I just use screwdriver to make more gap between little gear and motor housing. it started to move immediately and vacuum works again .
That's awesome! It's nice when you get the easy problem to fix. :)
my trouble about "4 beeps" (rolling brush stuck), usually started about 1 or 2 minutes after cleaning Start;
I also solved the trouble of rolling brush (4 beep) following BOTH instruction about
1) "brush and motor cleaning" as This Video suggests, and
2) "the gap" (with screwdriver) between little gear and motor housing, as this comment.
Thank you (both) very much! :)
I've solved the problem the very same way. Thanks a lot for the video and the helpful comment!
Thanks, really helpful
You are welcome. Hope you got yours working again!
Really good video thanks a lot
Thank you Karl! Hope it helped. :)
My vacuum had an intermittent squeak coming from the brushroll. I took apart the gearbox, cut out as much of the hair as I could and lubricated everything. Now it is back to running nice and quiet.
Fantastic! Glad to hear. :)
brilliant video - gave me the confidence to tear down - I has the roller stuck error message over and over - on taking out the motor I noticed that it is extremely stiff to turn whereas yours was easily rolled with one finger via the rubber belt; I assume therefore the motor is shot and have now ordered one from ebay - fingers crossed!
Did you have any luck with the ebay motor?
@@AlsAutoandAppliance I sent the motor back in the end - I found tiny fibres wrapped around just behind the motor gear - top job!
@@mustanggtwap8791 Nice!
Hello. my eufy has this problem. Do you think if I change the engine as you showed it solves the problem?
This was super helpful and the only video I’ve seen detailing what looks like the same issue I’m having. Were you ever able to fix the Eufy?
Thank you for commenting! Unfortunately, I have not gotten around to troubleshooting the board. I need to research a couple of the ICs and transistors to see if they have a built-in current monitor circuit or trace the drive circuit out and see where there might be a short. Eufy has not been helpful at all in providing any sort of service manual or schematic. I'll be getting to it soon, hopefully!
I finally got around to troubleshooting and found that a side brush motor was causing the fault. This is very odd due to the fact the side brushes are supposed to have their own beep fault code (two beeps with steady red power light). I will be posting a video on this soon as well as the fix. For now, try unplugging, one at a time, each brush motor (left side, right side, main brush) until the fault clears. That will tell you which one is causing the issue. More to follow soon!
Awesome, thank you for continuing the troubleshooting! I actually tried replacing both side motors with new ones, but I still am getting the error. I’ll do some testing this week and see if I can clear the fault like you said by unplugging one at a time and testing.
Awesome video. Do you have any idea how to open up the base/docking unit? I am not sure how to unsnap it without mangling the plastic. Also unsure if the rubber pads have screws underneath them keeping everything held together.
Thank you for reaching out! Yes, the screws are under the feet. For best results, use a hair dryer or heat gun (or the sun) to heat the feet and they will peel off while preserving the adhesive.
my eufy keeps beeping three times. with a steady red light. i know that a bit size almond joy candy wrapper is stuck in fan. how do I remove it.
can not see it,. I have a 35C
Nice
Thank you for this detailed tutorial. Unfortunately, it didn't work for me, but thanks to you I have learned that it does run without the motor. Mine is a Coredy 550+, which looks essentially the same, but the motor doesn't have fuses, at least on the outside. With a multimeter, the positive and negative leads do beep when touched. Can I run it without the motor? I figure it may still work a little or i can use the mop attachment which doesn't make use of the brush, to my knowledge. Coredy wouldn't honor the warranty. I appreciate any help you can give me. I haven't played with electronics in probably 15 years.
Thank you for reaching out and sorry you weren't able to get your vac running. Are you still getting faults? What I found on the eufy is that a main brush fault will trigger even when the corner brush motors are actually bad. You can touch a 9v battery to the motor leads to see if the motor actually is working (check both directions). Yes, you can run it without the motor, but it will be relying on vacuum only to pick up debris.
@@AlsAutoandAppliance That's great because all my floors are tile, no carpets! I will investigate further. The side brushes do work, and they seem to spin with more force than before. Thanks for responding.
Thanks for the great video! The Eufy 25C is so similar. I'm getting a very similar error to yours where it says "rolling brush is stuck" even after disconnecting the main rolling brush motor and side brush motors. For reference, mine does 10 beeps and the app says "rolling brush is stuck". 10 beeps seems to be a generic I stopped error as it does it for cliff sensor and everything.
Separately, the main rolling brush motor probably also has issues because it can turn freely but it stalls on start and I have to push it with my finger to get it going (no torque and can stop easy with fingers). I can replace the motor but if it's a main board problem that errors anyway with the motor removed, doesn't seem like the next move. I measured with a multi-meter that the motor is being fed with 9v from the connector so that seems to work. The part number is "Standard Motor RP390-ST/20143/DV"
It turns out that the Eufy 25C does not work if any of the side or main brush motors are disconnected. I ordered a replacement main rolling brush motor and a new bearing because the old one felt a bit crusty. After replacing the parts, the vacuum is back is back in order rolling around! You can find a writeup of my process of debugging and fixing the problem by searching for "MadLittleMods GitHub Gists" and looking for the Eufy RoboVac 25c one.
Awesome job on getting your vac up and running! Thanks for sharing your fix!
Good Morning everyone, is there anyobody knows about "delimitation stripes/tapes" that works with Eufy robovac 11?
Thank you in advance
Hi, I have an 11s and was running my vacuum as normal yesterday but at some point it lost the entire dust collector tray (I guess I hadn't put it on securely). I had to remove dog hair from the internal suction inlet. Since then, the robot has sounded strange and has lost suction. I'm afraid that hair/debris made it further up the suction channel where I can't see/reach. Can you offer any advice? Thank you in advance!
It is quite possible the fan ingested some material. I have a video specifically addressing the 11s and how to take it apart. Take a look at the video and let me know if you have further questions. You've got this! ruclips.net/video/kISdpUdC91g/видео.html
Great Video. I think it could be my Transmission or Transmission Motor, I don't see Transmission Motor Spinning at all. and all the hair accumulate at the center of the brush, I took out the Brush Roller and it spins Freely, but once inserted it doesn't spin at all :o/ Thanks for the video. Going to open up this bad boy soon.
It's not a hard task at all. Just take your time and hopefully you'll be back up and running in no-time!
@@AlsAutoandAppliance Thanks for the encouragement 🤗
Thank you for the video. Have you tried to take apart the wheel and its motor? One of the wheels on my 11c has something detached as I hear a clunking sound whenever I flip it over. Any tips on how to remove the wheel and its motor? It doesn't appear to have an easy access like the 11s does. Thank you.
Well, you got a little bit ahead of me, lol. I'm actually working on a video to address the 30c and it's wheels. Basically, the flats in the gear that the axles attach to get stripped out and will give the clicking noise and sometimes makes no noise but just sits there and spins in circles especially on carpet. IT IS A ROYAL PAIN IN THE BUTT TO DISASSEMBLE. There is not a good repair solution either. I tried to repair with epoxy, but it didn't last long. Will try super glue (cyanoacrylate) next. Stay tuned!
@@AlsAutoandAppliance Thank you. The 11c is definitely going in circles, but not smoothly as I think the vacuum realizes it's not going in the direction it's supposed to. I do see wheels being sold on Ebay, so I may try the replacement route than trying to repair it. I just don't know if getting to it will be easy enough to swap it out! I look forward to seeing the video to see if the 30c and the 11c are similar enough.
Very easy after seeing this
Hope it helped get your robo vac fixed! :)
Hi thanks for the video . helped me sort out one of 2 motors. could you do a video on the motor ? or do you know if i can get a replacement motor ? thank you
You are in luck! I just posted this video last week: ruclips.net/video/Ea2-QV60GDU/видео.html
Also, you can get replacement motors if you don't want to try repairing the motor. There are plenty of places that sell them. Just make sure to use the number printed on your motor and you should be good to go!
Ugh, so it looks like the brush and vacuum motors are available, but not the drive wheel motor. I just looked at one and there is no number stamped anywhere on the one for the wheel. I'll have to figure out what an equivalent replacement is. Right now, it's looking like it's an RS-365 dc motor. I'll get some measurements and hopefully narrow it down. With that said, all of the motors I've taken apart and cleaned were successfully revived. Did you take your motor apart and clean between the commutators?
Question: After following completely and cleaning lots of wound hair I still get four beeps. The vac runs for about a minute then stops with four beeps. You mentioned in the reassembly that the motor should spin freely. My motor does not. I have two identical models. One brush motor spins easily. The non working one spins only with resistance. Is my motor bad? Thanks.
Most likely yes. If you can, disconnect that motor's cable and see if it will run. I'm not sure why, but sometimes the side brushes will cause 4 beeps as well. The beauty of having two of the same models is you can exchange parts until you discover the one causing the trouble. Keep us posted on what you find.
My Eufy is running crazy loud, suction still seems ok. Is there a way to make it run while upside down? I would like to see if I can determine where the sound is coming from although it does sound more like a revving motor. Any tip on that?
Yes, it's pretty easy actually! If you have a piece of cardboard, you can simulate a floor by holding it over the bottom of your vac (over the three drop sensors) at about wheel height. The motors themselves are pretty quiet and the main noise maker is the vacuum its self. Let us know what you find, and good luck!
I have the 11c model. To remove my top cover I had to first remove the front wheel where there was one more screw hiding.
Cobberman is correct. The 11C "pet edition" does have a hidden screw. The front wheel just pops out which will then allow access to the hidden screw.
Hi Al. I appreciate the walkthrough. Question: I’m getting 20 beeps after the vac runs for about 5 mins. It seems to work fine for those first few. Anything I should check specifically?
So does it continue another 5 minutes if you press the start button or do you have to put it back on the dock? You might have a failing battery.
@@AlsAutoandAppliance It continues on another few minutes. I have replaced the battery, but I also figured out the problem. I disassembled partially like in your video and found some hair wrapped around the spindles of the brushes. Cleaned that off and we're back in business.
@@tatapscott I have a video that covers the brush and in hindsight should have mentioned that in this video. Great job, though!
After the removal of the 15th screw I realized that this repair job is way above my pay grade. Do you live in Virginia and take outside work?
I found a fan motor suction motor and was wondering if I should buy a new one from China or a used one from London? Thanks again.
I can only say that with a used one, make sure the seller is reputable and offers a return policy. From china, it should be fine as well since it will be likely the same supplier that supplies eufy with parts.
alsautoandappliance so I just replaced the suction motor but still no suction, what else could be the problem? Now I gotta return the motor, get my money back. Thanks again.
My wheel has wire stuck around it, can the wheel come off?
great video unfortunately the 11S is slightly different on the inside so i wan unable to get the roller brush drive unit out. It would be great if you did the same video for the 11S model as it has the 4 beeps of death issue too
I’ve been searching for a broken one to repair, but they just don’t seem to be showing up on eBay. They must either be reliable or getting thrown away. 🙁
Jon, I don't know if you got it figured out already, but I posted a new video covering 11s! : ruclips.net/video/kISdpUdC91g/видео.html
I cleaned out the motor And main brush and bearings and everything but I still get the four beeps and solid red light that indicates main brush error. Does this mean I need a new main brush motor?
Four beeps can also be caused by a faulty corner brush. The corner brushes have their own beep, but if they are beginning to fail, it will cause the 4 beeps. If you open your vacuum, try to unplug the corner brushes one at a time to test if the fault goes away.
Thanks so much, this worked! So one of the side brushes is faulty. How can I fix that haha
@@deepakpatel4990 You can either try to find a replacement motor, like on ebay, or you can try to take it apart and clean the carbon out of the commutator as seen in another video: ruclips.net/video/Ea2-QV60GDU/видео.html Hope this helps!
Yeah, the problem I'm having is this (Robovac 11). It doesn't work by itself. When I directly connect it to the charger, then it turns blue, then red and then 4 beeps. I checked if it is charging, and on multimeter, it is kind of weird, I get maybe 14V when it starts beeping, but then voltage drops gradually fast to 0V, so it is not charging the battery. Battery voltage is only 3V. Not sure, maybe it is the board.
This sounds like you might possibly have a failing battery. Does it periodically beep while on the charger?
Thanks for the video. Have you figured out how to fix the EUFY 30 ON/OFF switch problem?
I have not. I am currently looking for a broken one to try to address this issue. What exactly is going on with yours?
@@AlsAutoandAppliance I have a 30C max that simply stopped responding to anything this morning. It had been charging and I turned it over to clean brushes, etc., and then the lights went out and no one was home. Turning switch off and on did not do anything. I'd like to know what the switch problem is, as that might be related to my issue. Or is there something else that could cause the unit to not respond? Thanks.
@@KatieHarper-UAFSSpring It definitely sounds like the power switch is faulty. I just published a video addressing this. A quick test is to pop out the switch and short the metal tabs together with a paper clip or other metal object. Don't worry...you won't get shocked or anything like that. Here is the video: ruclips.net/video/agMNNVi8zMk/видео.html
@@AlsAutoandAppliance Thanks so much. Will check out the video. Meanwhile, I did a chat with EUFY support, and they recommended flipping the switch on and off very rapidly 20-30 times. I did 30. Still nothing. So they sent me to the form to fill out for a replacement, and I did all that. As I was putting the vacuum back on its home base, it suddenly came on! I have no idea how log it will last, however, so I'm going to check out your switch video and still go for the replacement, just in case.
I cleaned the brush, bearing, debris in transmission and between motor and gear. Mine is still beeping immediately with the motor unplugged. Bad board? :( Its was working a few days ago no problem.
I recently found out that the 3 beeps will also happen if your side brushes are stuck. Try spinning each side brush by hand. Does one seem to spin more freely than the other? Unplug them from the board and see if your eufy will start.
Hi, please help me!
My eufy 11c says that the side brushes are stuck.
I've clean it and even disconnect the two side motors and the error pressist. What can I do more?
Please help I can't believe it won't work anymore.
Thank you
Can you tell me the exact fault you are getting? Blinking red / Steady on red + number of beeps. Sorry about the late reply.
@@AlsAutoandAppliance sorry to the late reply... I get 2 beeps while flashing... And received a error saying side brushes are stuck
@@carloscarvalho4410 Two beeps with flashing light means the power is too low. This means the battery isn't charged or is not charging. Solid light with two beeps is the error for stuck side brushes. You are getting both?
@@AlsAutoandAppliance sorry... I'm getting solid red light... Side brushes stuck as the legend says... But I have remove all components and clean the side brushes and the motors... The error pressist. I don't understand why because even without the motors plugged the error pressist
So I disassembled most of it to get the switch body out and clean the two black switches from the insides but now it won’t move although the blue power light is on when I put it on charging.
So, when you put the power switch on the side to "I" and press the start button, there are no beeps or lights of any kind?
Omg thanks so much I had forgotten to turn the power switch back on
@@NKKK19 No worries. :) It has happened to me too!
alsautoandappliance actually, it worked fine on the first run, and now it has started giving the same 2beep solid red light error.
@@NKKK19 Try to spin each of the side brushes. Does one spin easier than the other? If you can open the eufy back up, unplug the side motors and see if it will run without faulting.
had similar problem, removed all hair, even followed vvojciech advice, but still not working. mine does not even light up if not connected to power, completely dead. but when directly connected to power of on the dock, still solid red light and 4 beeps.. any advice. great video. thanks
Sorry to hear you are still having issues. It sounds like your battery could be at the end of its useful life. Could also be a loose connection. Remove the battery cover and unplug battery then plug it back in and see if that helps. As for the beeping still being there, the same fault can happen with the side brushes, even though they are supposed to have their own beep fault. Try to open eufy and unplug each side motor and the main brush motor. If the fault goes away, you know it's one of the 3. Plug back in one at a time until the fault returns and that will be your bad one. Hope this helps, and good luck!
@@AlsAutoandAppliance contacted eufy, changed battery and it solved the problem. Working perfectly. Many thanks
@@andremartins6485 Awesome! Out of curiosity, did you buy the battery from Eufy, and if so, what did it cost?
@@AlsAutoandAppliance yes, bought it from eufy. 20pounds (+-23USD). I think there ache cheaper on amazon but diceded to go legit
@@andremartins6485 That doesn't sound bad at all. :)
I already removed all the hairs fur tissue in my eufy vac but still the error says "wheels are stuck, removes hair etc..". Anyone here encounter the same thing?
Have you tried disconnecting each wheel, one at a time from the main board to see if the fault goes away? You might have an issue with an out of place gear or dirty motor.
@@AlsAutoandAppliance yes i already removed both wheels and cleaned everything but still the error says "wheels r stuck"
HEllo, I have this exact model - I'm having some problems trouble shooting it. I've made videos of my problems, would you be willing to take a look at it?
Ill try to describe what Ive done to trouble shoot it.
I was constantly getting the 4 beeps error
DEEP CLEANED everything first. Completely took apart the entire machine
When I pulled out the POWER of the main motor from the main board, Eufy runs fine.
As soon as I plug it back in, turn it on, 4 beeps error.
So I thought it was the DC motor.
1. I found a replacement for cheap. I removed the micro board (with the 2 fuses) and transferred it to the new motor.
2. Plugged it in and STILL the 4 beep error
So I thought it may have been the motor again.
3. I removed the small micro board and plugged only that in. No motor attached. Turns on, No error.
4. I "hot-wired" the new motor directly to the terminals (no micro board in between). 4 beep error.
5. I hot-wired the OLD motor directly with the terminals. Still, 4 beep error.
Im learning a lot along the way, but boy oh boy is it frustrating.
Thanks for your time. Please
Looks like you did some great troubleshooting. Did you do this while the motor was installed into the transmission? Also, is the "new motor" used? If so, it is possible it's faulty as well. With the motor removed from the board, attach a 9V battery to the leads. The motor should run smooth and consistent speed and there should be no sparking from the motor brushes.
Whenever this happens to me I just clean the brush, flip the power switch, wait 10 seconds, turn it on and it normally works.
Thank you for the additional tip!
My eufy suction isn’t working, how do I fix that? Thanks
Are you getting beep codes or it is running but not picking up debris?
No beep codes, it does run but not picking up debris, the suction would randomly work, then it would stop. I could hear it when it’s on but now it just runs with no suction. I cleaned it best i could maybe it’s a motor or something I can replace?
@@the415giant It's very likely you do have a motor going out. It's possible to take the motor apart and try to fix bridging of carbon in the commutator. Otherwise, you'll have to replace the motor. I will take a look at my parts and see if the motor is readily available online anywhere.
alsautoandappliance thank you very much for your time.
Amazing except that you need some more light. Too much shadow
Thank you for your comment. It's a super low budget "studio". Hopefully I'll be able to upgrade to better lighting in the near future. :)
You didn’t remove the wheels tho 🤦🏾
You are in luck! Please see this video: ruclips.net/video/Ea2-QV60GDU/видео.html
Fantastic video. Huge thanks