I found this out the hard way as well. This model was in our home when we moved in late 2018 and I would also not recommend this unit. Our wire for the center sliding drawer tore and needed replacement. We have gone 5 years without an ice maker because it has the infamous Samsung ice maker freezing over problem. About to finally fix it after searching RUclips and finding out it's a known issue and how to fix it. The newer models have the ice maker in the freezer section. Go with that type of fridge. After all the research, have found out that having an ice maker in the fridge section is a bad idea, regardless of make, and Samsung's implementation in this model, and others, is diabolically stupid.
Thank you for reminding me not sure why it's still not filling this is the worst refrigerator made!! It's been a problem day 1 i got a rebate back of $1,300.00 I would have rather had a working refrigerator... maybe it has to reset itself or something gerrr....
Thank you for sharing! I feel your pain, we have the same model. Any idea on how to get the ice maker to defrost when you can't get the ice tray out due to over frosting?
We have this fridge in the house we just bought and our fridge’s ice maker will not open and makes no ice. It’s also missing that water pitcher. Water works but ice just makes noise 😢
Don't forget... if you use the icemaker kit (which replaces the motherboard) you have to turn the pitcher autofill feature on again. It is in the fresh compartment where water would go if it ever spills and goes toward the front of the machine -- a bad idea stolen from (Kitchenaid?). A good way to troll the knock off brands is to make a bad design and then let them build their version but immediately stop making the bad design yourself... but I think Kitchenaid kept trying to make it work instead.. 😂
Omg - I was about to go fridge shopping. (Which wouldn’t have been so bad.). But at least my fridge is now clean and the floor underneath has been swept and mopped from me pulling it out multiple times to unplug. Stupid fridge. Don’t even get me started on the ice maker.
I forgot about the plug under the pitcher. Yours is the best video.
I have the same one and loved it for three years but now it’s about to become a garage refrigerator
You’re a hero!
Happy to help!
Thank you so much for making this video! Super easy fix once I knew where the cap was
THANK YOU, YOU SAVED ME A SERVICE CALL & saved me at least $100.
Watched a video before yours where I was instructed to unbolt the whole panel. Came across your instructions and it worked perfectly! Thank you!
Great! Glad you didn’t waste your time - it’s precious.
I have never written a comment: Thank you for taking the time to make this youtube. The company...not so much. Charles
hope it helped. I saw there was nothing to fix this online so I did :)
Literally thank you so much. The tech had no idea what to do and wanted to send a service rep for about $400
Oh damn! Well you can send me half as a tip. Kidding 😂
Wow do you have idea how you help me with this thank you sooooo much 🎉
Happy to help!
Thank you so much. I watched a couple diy videos prior to yours and it wanted us to disassemble the whole door unit. Thank you
Thank you so much. You have saved me HOURS of stress and a big call out fee! It worked in seconds!!
So happy it helped! Was driving me crazy and no videos so I decided to post one.
thank you so much 🙏
Thank you so very much for this video
You are so welcome!
You just saved this poor refrigerators life! I was so close to hauling it back to the store in pieces!
Happy to help - paying it forward as they say.
Found your video. It saved me a lot of time. Thank you!
Omg you saved my life!!!! Thank you
I was literally crying thinking that my fridge broke
Yay!
I found this out the hard way as well. This model was in our home when we moved in late 2018 and I would also not recommend this unit. Our wire for the center sliding drawer tore and needed replacement. We have gone 5 years without an ice maker because it has the infamous Samsung ice maker freezing over problem. About to finally fix it after searching RUclips and finding out it's a known issue and how to fix it.
The newer models have the ice maker in the freezer section. Go with that type of fridge. After all the research, have found out that having an ice maker in the fridge section is a bad idea, regardless of make, and Samsung's implementation in this model, and others, is diabolically stupid.
Thank you for this video!
OMG OMG OMG, IT IS ACTUALLY WORKED. TY SO MUCH!!! Ive been spending hours to solve this problem. I wish i saw your video before omg
Thx you so much
Glad it fixed it.
You are a Genius!!!!!!!!!!!!!!!!!!!!!!!!! Thank you!!
Gotta help each other out :)
I’ve watched other videos from men & nothing !! 😂 Thank you
There was nothing to help me so I figured why not post since it worked!
Also... make sure the fridge isn’t leaning forward. It can trip the reed switch hidden in the pitcher lid by tilting the pitcher toward the door.
OMG! You saved me $! This fixed the problem.
It worked! Thanks 🎉
You're welcome!
Thank you for reminding me not sure why it's still not filling this is the worst refrigerator made!! It's been a problem day 1 i got a rebate back of $1,300.00 I would have rather had a working refrigerator... maybe it has to reset itself or something gerrr....
sorry you're having trouble... ugh.
Thank you so much!
Thank you. That fixed it
Thank you for the help
Thank you my gosh.
You're welcome!
Thank you for sharing! I feel your pain, we have the same model. Any idea on how to get the ice maker to defrost when you can't get the ice tray out due to over frosting?
try a blowdryer - fast.
Their no way this dang thing is what caused it! It’s crazy! And actually worked just drain the dang thing😩😩🤣🤣🤣
I know it’s insane. I’m happy it worked for you, but I still hate this refrigerator.
Has a couple wires in case it overflows. Open the drain and figure out what cause the water to get in there.
thank you !!
We have this fridge in the house we just bought and our fridge’s ice maker will not open and makes no ice. It’s also missing that water pitcher. Water works but ice just makes noise 😢
I have a Samsung RF23M8070SR ,and the ice maker doesn't work! could you help me!
But this doesn't prevent the unit from overfilling the pitcher again. I have this problem...
Couldn’t agree with you more! Avoid this model.
Don't forget... if you use the icemaker kit (which replaces the motherboard) you have to turn the pitcher autofill feature on again. It is in the fresh compartment where water would go if it ever spills and goes toward the front of the machine -- a bad idea stolen from (Kitchenaid?). A good way to troll the knock off brands is to make a bad design and then let them build their version but immediately stop making the bad design yourself... but I think Kitchenaid kept trying to make it work instead.. 😂
Omg - I was about to go fridge shopping. (Which wouldn’t have been so bad.). But at least my fridge is now clean and the floor underneath has been swept and mopped from me pulling it out multiple times to unplug. Stupid fridge. Don’t even get me started on the ice maker.
Oh and...don't buy this model if you're pondering it.
My refrigerator control penal not working , can you please help? Its the smae fride like yours😊
Please watch the video - that's the best I can do. Hope it works. If not, call Samsung with your model number and troubleshoot. Good luck.
ANOTHER SOLUTION PUT A MAXI PAD WHERE ON THE PITCHER SITS
hahahahhahaha!
Garbage
I have one and it has all kids of issues
Not good enough, water leaking from the 2nd door
Not making ice etc
Call Samsung and maybe they can troubleshoot it for you. Sorry :(