Good afternoon, Thanks! I would have really enjoyed meeting you too. I’ll be there next year for sure and probably every year after. I just couldn’t make it work this year unfortunately
Love your videos. Very helpful. I just replaced a thermostat sensor on a 2019 Sundance Optima 880 and I was hoping you could let me know how to perform the reset. Thanks
Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back on and it should work. Hope this helps!
Good evening, how to use a thermostat? You should have a temperature up and down arrow on your control pad. Normally it sets automatically once you turn it up or down. Hope this helps!
Great video! Seems easy to replace the thermostat/sensor. Any idea of what is causing our 2013 Jacuzzi model J-345 to trip the outside breaker when turning it back on after cleaning and replacing the water. I tried to turn the breaker back on several times and it starts up until the jets turn on, then it trips the breaker. I've tested the breaker by disconnecting the hot tub from it. So I know it's not the breaker. It finally turned back on without tripping, but the temperature reading seems to be off by about 10 to 15 degrees less than the actual temperature. Could a bad temperature sensor be the cause of this issue? Any insight would help immensely... Thanks again for the awesome video!
Good morning, so first things first you need to hire a professional. If the technician turns the jet pump on and it trips the breaker then there's a short to ground and most likely that jet pump will need to be replaced. He should unplug the jet pump and then try and turn it on again. If it stays on then the jet pumps needs to be replaced unless the jet pump got wet some how. If this is the case you should leave it off for a couple days to dry out and try it again. Hope this helps!
Was just thinking would it be easier to cut the temp sensor off the old wire and the tape the connectors to the cut end and pull back through instead of cutting new sensor?
Good evening, there's a dip switch bank toward the bottom of the board. The bank is red and white and has little white plastic switches you can flip up and down. Hope this helps!
Good evening, this depends on year. What year J315 do you have? If it's newer; please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!
Could a bad thermostat keeps tripping my spa after 20-30 minutes? I have replaced new pump, and new heating element? If I don’t run the heater, it will run forever. Once the heater comes on and after 20 minutes or so it will shut off the spa Thanks
Good morning, simply put, yes. It’s very possible your thermostat is out of balance and reading the temperature of the water to hot and tripping the hi limit thermostat or the hi limit is simply just bad. The service tech needs to replace both if this is what needs to be done. He should ohm out the thermostats first to confirm they need to be replaced. Hope this helps!
Good video. I have a resort spa maybe 10 years old. My temp goes up to 110 but the display jumps around from 30 to 80. The local repair guy is booked for the whole summer. Any thoughts on fixing this?
Good afternoon, I always suggest a professional service tech to do the work. Sounds to me like you have a bad sensor but possibly a bad circuit board as well. Hope this helps!
My VITA spa error code reads heater to hot, it shuts off, then it states press button to reset. I reset it and it's good for a day or two and then it happens again. My local pool shop states it's the circuit board and wants to charge me 880$ to fix. Please help. Is this what the issue is?
Good afternoon, I would make sure the technician checked for a dirty filter and the hot tub has the correct amount of water in it. However, there are numerous things that the technician needs to test before he determines the problem. I assume he checked those things which is what's leading him toward the circuit board. I would also like to mention that when the problem is intermittent it can be very hard to diagnose. Normally when a hot tub goes into failure after a few days/weeks after resetting it over and over again, the board is normally the problem. Hope this helps!
Good afternoon, I always suggest hiring a professional and I would ask him to clean the filter and reset the hot tub. Tell them to please turn the hot tub off for 30 seconds, clean the filter and turn it back on. Let's start there. Did that fix it? Hope this helps!
Are you willing to share how to reset Optima 880 after changing the thermostat? I plan on replacing mine after my next water change.... It is about 10 degrees off. Thanks!
@@atlantahottubcenter 100540586 - Also, do you know which 2 pins the sensor attaches to in J6? I have several cables that look identical connected to J6. Obviously I'll be able to tell after I cut the cable and pull it though, but I was kind of thinking of testing the new sensor before cutting the old one (just to make the sure replacement I purchased will work before doing irrevocable damage =).
Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!
I have a Maxx spa with balboa controls and two sensors that are in the heater. I set the temperature at 80 degrees on high setting and low setting. When I open the cover, the display 4emp shows 102 degrees. I put in a thermometer an the temp was actually 96 degrees. Any ideas?
Good afternoon, yes it sounds like a bad thermostat to me. The technician should ohm out the sensors and compare them to the water temperature to be sure but your on to something! Hope this helps!
You are confusing "thermostat" with a thermistor sensor. A thermistor changes resistance with temperature. The temperature sensors in a hot tub are thermistors. The functions of the "thermostat" are within the electronics circuitry (main circuit control board, or possibly in the side control panel).
Good morning, here’s the definition of a thermostat; a device that automatically regulates temperature, or that activates a device when the temperature reaches a certain point I think your argument would be better suited for Merriam-Webster Hope this helps!
Good afternoon, both a good choices. I am not a huge fan of pressurized filtration on any hot tub which they both have. I simply just think it's overkill and more trouble than what its worth. However, either hot tub I think would be a good choice. I am not a fan of the large sheer descent waterfall on the Coast curve hot tub because cleaning it out can be tough. Often times debris makes it through to the back of the waterfall impeding the flow and it's hard to get it out. On the other hand, I like the electronics on Coast hot tubs better. They use Balboa and Hydropool uses Gecko. Balboa makes the best electronics in the industry in my opinion and has for 30 years. All and all I would sit in both and pick which one is more comfortable. Hope this helps!
I have a 2017 Sundance Cameo. Am going to replace the temp sensor now. Will need to reset the power once it’s replaced. Turning the breaker on and off does not reset the power. What toggle do I turn of your reset the power. Thank you for the video.
Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!
Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!
Good afternoon, please provide me the exact year from the serial number. The serial number will read something like 100xxxxx-0612. The 0612 is the month and year it was built. That's all I need and I can tell you how. Hope this helps!
I replaced my Thermostat in a 2019 cameo 880. Still getting excessive heat condition but the panel is reading 72. High temp limit says 74. Flow switch closed. When it gets going it trips the breaker. Previously it read 170 before I replaced the Thermostat cable.
Good afternoon, this sounds like you have more of an electrical issue. Please call me at your convenience. I'm not sure if it's the hot tub. Please call 770-558-4496
Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!
Im working on a 2013 Hot springs Hot spot with a Watkins power pack... I can't even find where the dang thermostat is, but I know when I unplug it it quits tripping the GFI... So obviously it needs to be replaced correct? But where the heck is it located?
Good morning, first things first I always say you need to hire a professional. I’m a little confused. The technician needs to unplug each component and then try to plug it in. When the hot tub/plug stays on with a specific component unplugged then he’ll have located the short to ground. A thermostat normally will not make a plug trip the gfci. Now, the heater on the other hand will. Hope this helps!
Good morning, if your hot tub is a 07-08 model then resetting the breaker for 30 seconds will reset it. There’s not a dip switch reset for that year. Hope this helps!
Good evening, in my opinion, yes you could. However, I don’t find that any different from just turning down the temperature. If the set temperature is below the actual temperature in the hot tub then the hot tub shouldn’t heat anyway. Hope this helps!
@@johnc.wunscheljr2873 Good afternoon, I understand. Unfortunately, the hot tub isn't designed to be a pool. You can set the hot tub into economy mode to help cool it. You can also shade it and vent it. These are ways to try and cool the water down in summertime. There isn't a cooling unit in the hot tub to cool it down, only a heater. Hope this helps!
@@atlantahottubcenter what would happen if you put a dbl pole switch on the heater power wires the black&red wires coming from panel to heater, I want water to circulate still just not heat as it pass trough heater, the red & blk wires each are 110 legs so 2=240. so if you cut power to heater .will it mess up the cer-board ???
Good afternoon, normally the three dashes is a dirty filter. Have you cleaned your filter lately? Always make sure to turn the hot tub off before removing your filter and then turn it back on once you reinstall the filter. This is the first step. Hope this helps!
We have a Hydropool hot tub and the water temperature is what the screen says. But the temperature we set it at is lower by sometimes 3 to 6 degrees. It has always been perfect so don't know what
Good morning, I always start off by saying you should hire a professional. The technician needs to ohm out the thermostat and compare it to the water temperature to confirm the thermostat is bad. Sounds like a bad thermostat to me. Hope this helps!
@@atlantahottubcenter Thanks for the reply and help. The tub is under a year old. Has always worked properly. We had to change the water so the dealership gave us a bottle of tub cleaner to dump in first and let it run all night. In the morning the temperature of the tub was 106 but the screen control was set to 98. So at that point we hadn’t even opened the panel to start draining it. So it was nothing we did inside to cause this. Guess we will call the store. Right now it’s only 3 degrees difference but it has never gone to what it was supposed to be set at. Always goes hotter than the set point.
I like your video but I disagree, but not completely disagree, with you saying you have to hire a pro. I can save a lot of money by replacing a temperature sensor myself. If anyone feels it's a bit over their head, I do suggest a professional. But if you have done a lot of plumbing and electrical, I say do it yourself. Again, nice video and some good information there. Good job and thank you.
Good morning, the reason I say that is to protect people watching this video. I wouldn't want anyone to get hurt. Electricity and water can be a dangerous mix. Hope this helps!
Good afternoon, you have to attach it to the old thermostat wire to pull it through back to the box or take the paneling off and dig through the foam. That's what I was talking about unless you're referring to turning the hot tub off. Hope this helps!
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Love all your videos. Was looking forward to meeting you at dealer conference but to bad you couldn’t make it. Congrats on the awards you received!
Good afternoon, Thanks! I would have really enjoyed meeting you too. I’ll be there next year for sure and probably every year after. I just couldn’t make it work this year unfortunately
Love your videos. Very helpful. I just replaced a thermostat sensor on a 2019 Sundance Optima 880 and I was hoping you could let me know how to perform the reset. Thanks
Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back on and it should work. Hope this helps!
Ok but I can't find a video of how to use one??! Can you please make a video on one
Good evening, how to use a thermostat? You should have a temperature up and down arrow on your control pad. Normally it sets automatically once you turn it up or down. Hope this helps!
Great video! Seems easy to replace the thermostat/sensor. Any idea of what is causing our 2013 Jacuzzi model J-345 to trip the outside breaker when turning it back on after cleaning and replacing the water. I tried to turn the breaker back on several times and it starts up until the jets turn on, then it trips the breaker. I've tested the breaker by disconnecting the hot tub from it. So I know it's not the breaker. It finally turned back on without tripping, but the temperature reading seems to be off by about 10 to 15 degrees less than the actual temperature. Could a bad temperature sensor be the cause of this issue? Any insight would help immensely... Thanks again for the awesome video!
Good morning, so first things first you need to hire a professional. If the technician turns the jet pump on and it trips the breaker then there's a short to ground and most likely that jet pump will need to be replaced. He should unplug the jet pump and then try and turn it on again. If it stays on then the jet pumps needs to be replaced unless the jet pump got wet some how. If this is the case you should leave it off for a couple days to dry out and try it again. Hope this helps!
Was just thinking would it be easier to cut the temp sensor off the old wire and the tape the connectors to the cut end and pull back through instead of cutting new sensor?
Good morning, I went back through the video to make sure. I don’t see where I mentioned cutting the new sensor. Did I miss something?
What is the dipswitch 10
Thanks
Good evening, there's a dip switch bank toward the bottom of the board. The bank is red and white and has little white plastic switches you can flip up and down. Hope this helps!
how do i re set the dip switches on my j-315 jacuzzi hot tub after replacing the thermostat.
Good evening, this depends on year. What year J315 do you have? If it's newer; please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!
Hi I have a 2008 sundance certa 780 just replaced the temp sensor and high limit sensor for sn1 and sn2 errors do they need to be reset?
Good afternoon, turn the breaker off for 30 seconds and then turn it back on. That's how you reset it for that year. Hope this helps!
Could a bad thermostat keeps tripping my spa after 20-30 minutes? I have replaced new pump, and new heating element?
If I don’t run the heater, it will run forever. Once the heater comes on and after 20 minutes or so it will shut off the spa
Thanks
Good morning, simply put, yes. It’s very possible your thermostat is out of balance and reading the temperature of the water to hot and tripping the hi limit thermostat or the hi limit is simply just bad. The service tech needs to replace both if this is what needs to be done. He should ohm out the thermostats first to confirm they need to be replaced. Hope this helps!
Good video. I have a resort spa maybe 10 years old. My temp goes up to 110 but the display jumps around from 30 to 80. The local repair guy is booked for the whole summer. Any thoughts on fixing this?
Good afternoon, I always suggest a professional service tech to do the work. Sounds to me like you have a bad sensor but possibly a bad circuit board as well. Hope this helps!
Do you have a video on how to replace the other thermostat that causes the sn1 error?
Sorry, I missed this! I assume it's taken care of now but if you need anything else let me know. Thanks!
My VITA spa error code reads heater to hot, it shuts off, then it states press button to reset. I reset it and it's good for a day or two and then it happens again. My local pool shop states it's the circuit board and wants to charge me 880$ to fix. Please help. Is this what the issue is?
Good afternoon, I would make sure the technician checked for a dirty filter and the hot tub has the correct amount of water in it. However, there are numerous things that the technician needs to test before he determines the problem. I assume he checked those things which is what's leading him toward the circuit board. I would also like to mention that when the problem is intermittent it can be very hard to diagnose. Normally when a hot tub goes into failure after a few days/weeks after resetting it over and over again, the board is normally the problem. Hope this helps!
Our Clear Water hot tub will not come up to temperature. Where do I begin to find what to replace.
Good afternoon, I always suggest hiring a professional and I would ask him to clean the filter and reset the hot tub. Tell them to please turn the hot tub off for 30 seconds, clean the filter and turn it back on. Let's start there. Did that fix it? Hope this helps!
Are you willing to share how to reset Optima 880 after changing the thermostat? I plan on replacing mine after my next water change.... It is about 10 degrees off. Thanks!
Good morning, of course. Please give me your serial number so I can make sure I point you in the right direction. Thanks
@@atlantahottubcenter 100540586 - Also, do you know which 2 pins the sensor attaches to in J6? I have several cables that look identical connected to J6. Obviously I'll be able to tell after I cut the cable and pull it though, but I was kind of thinking of testing the new sensor before cutting the old one (just to make the sure replacement I purchased will work before doing irrevocable damage =).
Hi. I have a Sundance Optima 880 series. Could you tell me how to reset after replacing the thermostat? Thank you.
Good afternoon, what year Sundance hot tub do you have?
I just want to make sure I give you the right instructions. Sometimes just a simple reset of the breaker will reset it
@@atlantahottubcenter Same question for me. I believe my 880 Optima is a 2014 Model.
Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!
I have a Maxx spa with balboa controls and two sensors that are in the heater. I set the temperature at 80 degrees on high setting and low setting. When I open the cover, the display 4emp shows 102 degrees. I put in a thermometer an the temp was actually 96 degrees. Any ideas?
Good afternoon, yes it sounds like a bad thermostat to me. The technician should ohm out the sensors and compare them to the water temperature to be sure but your on to something! Hope this helps!
I am having the same problem with our hot tub and is a Maxx spa. Did you find out what the problem was?
You are confusing "thermostat" with a thermistor sensor. A thermistor changes resistance with temperature. The temperature sensors in a hot tub are thermistors. The functions of the "thermostat" are within the electronics circuitry (main circuit control board, or possibly in the side control panel).
Good morning, here’s the definition of a thermostat;
a device that automatically regulates temperature, or that activates a device when the temperature reaches a certain point
I think your argument would be better suited for Merriam-Webster
Hope this helps!
However, I do agree with your logic but it’s also considered to be a thermostat by definition
If you say higher a professional, then why the hell make a video?
What do you think of the coast apex curve hot tubs? We are thinking between coast or hydropool hot tub. We live in very cold winter climax in Canada.
Good afternoon, both a good choices. I am not a huge fan of pressurized filtration on any hot tub which they both have. I simply just think it's overkill and more trouble than what its worth. However, either hot tub I think would be a good choice. I am not a fan of the large sheer descent waterfall on the Coast curve hot tub because cleaning it out can be tough. Often times debris makes it through to the back of the waterfall impeding the flow and it's hard to get it out. On the other hand, I like the electronics on Coast hot tubs better. They use Balboa and Hydropool uses Gecko. Balboa makes the best electronics in the industry in my opinion and has for 30 years. All and all I would sit in both and pick which one is more comfortable. Hope this helps!
I have a 2017 Sundance Cameo. Am going to replace the temp sensor now. Will need to reset the power once it’s replaced. Turning the breaker on and off does not reset the power. What toggle do I turn of your reset the power. Thank you for the video.
Good afternoon, I would need to know the year and model or serial number to help you. The procedure changes year over year. Hope this helps!
Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!
I have a 2019 Marin, how do I reset.
Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!
where are the sensors for a 2020 680 peyton?
How do I do the reset on a 21-22 Jacuzzi J385 after a thermostat is replaced?
Good afternoon, please provide me the exact year from the serial number. The serial number will read something like 100xxxxx-0612. The 0612 is the month and year it was built. That's all I need and I can tell you how. Hope this helps!
I replaced my Thermostat in a 2019 cameo 880. Still getting excessive heat condition but the panel is reading 72. High temp limit says 74. Flow switch closed. When it gets going it trips the breaker. Previously it read 170 before I replaced the Thermostat cable.
Good afternoon, this sounds like you have more of an electrical issue. Please call me at your convenience. I'm not sure if it's the hot tub. Please call 770-558-4496
Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!
Im working on a 2013 Hot springs Hot spot with a Watkins power pack... I can't even find where the dang thermostat is, but I know when I unplug it it quits tripping the GFI... So obviously it needs to be replaced correct? But where the heck is it located?
Good morning, first things first I always say you need to hire a professional. I’m a little confused. The technician needs to unplug each component and then try to plug it in. When the hot tub/plug stays on with a specific component unplugged then he’ll have located the short to ground. A thermostat normally will not make a plug trip the gfci. Now, the heater on the other hand will. Hope this helps!
Have Sundance Marin, replaced thermo sensor, needs resetting.
Good morning, what year is your Marin?
Could you please help me with dip switch reset? I’ve looked everywhere for that info. I have a Sundance 880 Optima. I believe it’s a 2007 model
Good morning, if your hot tub is a 07-08 model then resetting the breaker for 30 seconds will reset it. There’s not a dip switch reset for that year. Hope this helps!
can you put a on /off switch on heater power supply wires to keep tub cold in summer??
Good evening, in my opinion, yes you could. However, I don’t find that any different from just turning down the temperature. If the set temperature is below the actual temperature in the hot tub then the hot tub shouldn’t heat anyway. Hope this helps!
@@atlantahottubcenter I can only turn it down to 80 f .It is over 100f outside. the colder the tub the the more I chill out
@@johnc.wunscheljr2873 Good afternoon, I understand. Unfortunately, the hot tub isn't designed to be a pool. You can set the hot tub into economy mode to help cool it. You can also shade it and vent it. These are ways to try and cool the water down in summertime. There isn't a cooling unit in the hot tub to cool it down, only a heater. Hope this helps!
@@atlantahottubcenter what would happen if you put a dbl pole switch on the heater power wires the black&red wires coming from panel to heater, I want water to circulate still just not heat as it pass trough heater, the red & blk wires each are 110 legs so 2=240. so if you cut power to heater .will it mess up the cer-board ???
I have a sundance edison, i have the 3 dashes (watch dog) on screen. could it be the thermostat?
Good afternoon, normally the three dashes is a dirty filter. Have you cleaned your filter lately? Always make sure to turn the hot tub off before removing your filter and then turn it back on once you reinstall the filter. This is the first step. Hope this helps!
We have a Hydropool hot tub and the water temperature is what the screen says. But the temperature we set it at is lower by sometimes 3 to 6 degrees. It has always been perfect so don't know what
Good morning, I always start off by saying you should hire a professional. The technician needs to ohm out the thermostat and compare it to the water temperature to confirm the thermostat is bad. Sounds like a bad thermostat to me. Hope this helps!
@@atlantahottubcenter Thanks for the reply and help. The tub is under a year old. Has always worked properly. We had to change the water so the dealership gave us a bottle of tub cleaner to dump in first and let it run all night. In the morning the temperature of the tub was 106 but the screen control was set to 98. So at that point we hadn’t even opened the panel to start draining it. So it was nothing we did inside to cause this. Guess we will call the store. Right now it’s only 3 degrees difference but it has never gone to what it was supposed to be set at. Always goes hotter than the set point.
I like your video but I disagree, but not completely disagree, with you saying you have to hire a pro. I can save a lot of money by replacing a temperature sensor myself. If anyone feels it's a bit over their head, I do suggest a professional. But if you have done a lot of plumbing and electrical, I say do it yourself. Again, nice video and some good information there. Good job and thank you.
Good morning, the reason I say that is to protect people watching this video. I wouldn't want anyone to get hurt. Electricity and water can be a dangerous mix. Hope this helps!
I got confused when you said Cut it off. Huh?
Good afternoon, you have to attach it to the old thermostat wire to pull it through back to the box or take the paneling off and dig through the foam. That's what I was talking about unless you're referring to turning the hot tub off. Hope this helps!
You have great videos, but this time your camera man was intoxicated:-)
Good morning, ha! Yeah we do the best we can. Sometimes it’s difficult with all the movements. Thanks for watching!