Watched this and then took my wife to the dealership for a test drive without mentioning your flaw concerns. She intuitively and quickly figured out the Touch pad. I watched her carefully and she just worked it seamlessly. We purchased about a week later and as she was walking through each function on delivery with the salesperson she had no issues.
I’ve had my UX for 4 months now and I’m loving it. After watching multiple reviews complaining about the track pad / infotainment, I still don’t see the problem. It was quick to learn and get used it. I personally now prefer using the track pad compared to stretching and reaching over to a touch screen that I had in my previous vehicle. IMO, it’s silly to discredit and call it a fatal flaw. I love my car and would definitely recommend the UX to those in the market on getting one.
Question, do you have the ux 250 h or the ux 250 h fsport? I’m trying to see the difference other than price. I’m considering this car a lot. I like the cross over idea and the hybrid option.
I am commenting late, but this is my sentiment too. It is not rocket science. I hated finger prints on my last car. I have the UX and prefer the mouse.
Another new UX 250h owner here. You're labelling the car "unbuyable" because you don't know how to turn on the radio? Sure, ok then. The car was designed with ergonomics in mind. Your right arm rests naturally, allowing you to access infotainment (and most other controls if you choose) without the need to reach for the dash for a button or knob. It took me about 30 seconds to use, and be proficient with the trackpad. Absolutely innovative in my book.
When I first got the UX, it took me a few days to figure out the infor system... Now I think it is the best thing I have in the car... It is simple and cool to use once you figure it out.. believe me...
For trackpads, i think that there are two type. One is call PC and one is called Apple. I find that when i am on a Mac, i don’t think about it at all. It feels natural. The opposite is on a PC which it just feels hard to use. do you feel the same? I am going to check out the UX soon.
I’m also an owner. Before purchasing the dealer let me keep their demonstrator overnight which was great as I could test the trackpad while the car was in my garage. I dialled down the sensitivity and haptic feedback to suit my tastes and familiarised myself with the system. Decided it was much better than I had read and heard. Now some months after buying a UX I actually prefer it to the touch screen in my previous car. I never have to use the trackpad while driving because air conditioning and all audio controls are accessible elsewhere and voice commands look after the rest.
how can you not recommend this great car... just because you don't like the track pad! I own a UX250h (UK) it's fantastic. I just plug in my phone and run Android Auto. First world problems
I could forgive the trackpad, I usually just plug in my flash drive USB music and call it a day. Just me & hubby so back seat or trunk capacity not a big deal. Love the interior, styling, green color & quietness!
Let's face it. People who pick holes in things are just trying to be picky. I have no issue with the track pad. As you say stick in a USB key and away you go. The only think is when I play music from my phone, the system takes a while to re-establish a connection to the USB key. And Android Auto won't recognize all the music apps on my phone. That's annoying. The one thing that gets me, which nobody mentions in any videos, is the line of the front wheel cladding, doesn't match the line of the side of the car. Ufff. My OCD! Maybe, just maybe, the front seat could have a bit more support. I don't have the electric lumbar support in my version.
Track pad is fine. I have no issues with it. Also, touch screen will just mean I have to keep cleaning fingerprints off the screen. I found it hard to keep my eyes on the road with touchscreen since you have to look to press.
I got use to the trackpad in about 30 seconds lol all these dummies are triggered about the touch interface haven’t used any German cars where that shit fails randomly lol 😂
Why oh why do you reviewers always moan about how difficult it is to use the infotainment system? It’s so easy. Just use voice commands! Say -“bbc radio 2”, “turn up volume” and on the satnav just say “take me to Cheltenham” and it sets up the route. Please try it and upgrade your review. accordingly. .
If the infotainment system is holding your back then you have bigger issues..... sorry I’ll rather have a car that holds resale value and is able to drive for years with no major electronic or mechanical issues
Track pad is fine but after a year with my UX 250h there are hairline scratches on the plastic inside door panel and console which I never got in 20 years of driving Toyotas. I would not have expected so many scratches on cheap plastic from a high end luxury brand.
I must say you were honest in your review. I drive lexus hybrid. Nothing can come close to this brand for reliability and comfort. Yes, info system needs to be fixed. Good job. People who drive European cars tend to be racist against this brand, not all of them. I guess, after few years of reliability issues with German cars, they buy Lexus. After that, they never go back to German make. Bitter reality... Many many years ago benz was know for its reputation and reliability. Its gone. Sadly...this what happens when you become greedy... Lastly I am eagerly waiting to buy there full electric car.
You never need to use the track pad as just about every command is available by voice recognition. The reviewer is ignorant. I have the UX250h in the pearl mica white which is great. I get 54 MPG (UK) which is huge even compared to a 520D (35-47 MPG). Ok. so a Corolla 1.8 hybrid will do 68 MPG but it has narrow seats and poor headroom. I see 60 mph in 7 seconds. Its quick, quiet and smooth. A great buy.
Am I ignorant, though? Because last time I checked, you couldn't do simple stuff like switch between the radio interface and Google Maps using voice commands, for example. And last time I checked, Lexus ditched the dumb little trackpad and replaced it with a touchscreen...
I think that if I got a UX, I would get used to the trackpad and even if I didn’t, I would just stick a phone clip in front of the screen. I currently drive a 2013 Acura RDX and haven’t used the infotainment in months because of phone clips!
The touch pad itself may not be easy to use, but you will get used to it. However, I do like the position of the pad. I can just rest my arm on the center console to control the screen. I dont have to bend forward to use the touch screen. That said, It would be nice if they could have a touch screen to go with the pad.
Oof I love my Lexus CT200h as soon as it breaks down, (in some years 🤣 this shit lasts forever) I’m going to move on to this one. Or perhaps new versions 🤩🤩
Like your laptop or MacBook which have also trackpads it’s adjustable to your own needs. The UX trackpad is the same. When I use it, it’s such fine seamless interface. But most of the Car Reviewers and journalist are all in the rush to much to get an indepth experience with all the features of the car. Don’t be to negative about it, it weakens your review quality on RUclips about this and other cars.
It would be very uncomfortable to have three people that height range in the backseat. It may not be possible at all. I love my UX, but this is not a car for transporting large numbers of people.
Having had the RXh, I’m well aware of the Lexus brand and creature comforts, but for comparable money, I’d be inclined to think long and hard about a loaded RAV4 Limited Hybrid before the UX. More space, comparable amenities, spare tire, can option a panoramic moon roof, etc.
The infotainment is fine if you take a little time to learn it. It's the only complaint people say about lexus but it only take like a week of use before it become intuitive. I have this one and the one with the haptic feedback joystick in my 20015 ES. They are both easy to learn if you can read and actually want to. For it to be a deal breaker on this car then it's a deal breaker on all Lexus vehicles except the brand new ones.
Debating between the Audi Q3 and the Lexus UX 250H. Anyone out there have any words of wisdom? I have watched so many reviews, test drove both and I still can't make up my mind.
I would focus on price and how they can fuel economy cost. This is where I find myself right now. Although, Financially speaking I’m leading towards the Lexus more.
I have a 250h F loaner. I worked out the trackpad in an hour. It seems live able to me. My dealbreaker issues are the size … and how slow it accelerates.
Not sure why all these car reviewers do not like the trackpad?! Don't they have notebook computers? I mean I see some reviewers actually saying they need to look at the trackpad to maneuver what's controlled on the screen. 🤦♂️ IMHO a lot of these reviewers are just not tech savvy but just main stream (i.e., average).
I have a Lexus and I don’t think I’ll buy another brand just because of its reliability and comfort. However, the system isn’t intuitive and user friendly and is NOT by far the most attractive eye catching navigation system 👁 . I wouldn’t spit on the brand by saying this would be a deal breaker, but I have myself avoided to brag to my friends and family and continue to hide this flaw lol
The only distracting thing about the car is the person sitting in it trying to hide his weird yellow tattoo on his thigh with his hands. I was waiting for a huge emoji popping up on the screen. For professional sake wear a slightly longer pair of shorts so you aren't waving your hands to hide the yellow ink which clearly you aren't proud of. And btw click bait. Thought it was an important thing like the actual drivability of the car.
I own a 2021 Lexus UX. I agree the trackpad is not as good as a touchscreen, but I think fatal flaw is way overstating it. Once I got used to it, I was fine with it.
I have this car and it’s terrible. It’s painfully slow and the gas savings isn’t that great. I’d recommend testing driving this 5 times over to be sure you like it...
![I.N "HALLUCINATION" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/n5B5q1Hwt_U/mqdefault.jpg)
Watched this and then took my wife to the dealership for a test drive without mentioning your flaw concerns. She intuitively and quickly figured out the Touch pad. I watched her carefully and she just worked it seamlessly. We purchased about a week later and as she was walking through each function on delivery with the salesperson she had no issues.
I’ve had my UX for 4 months now and I’m loving it. After watching multiple reviews complaining about the track pad / infotainment, I still don’t see the problem. It was quick to learn and get used it. I personally now prefer using the track pad compared to stretching and reaching over to a touch screen that I had in my previous vehicle. IMO, it’s silly to discredit and call it a fatal flaw. I love my car and would definitely recommend the UX to those in the market on getting one.
Question, do you have the ux 250 h or the ux 250 h fsport? I’m trying to see the difference other than price. I’m considering this car a lot. I like the cross over idea and the hybrid option.
I am commenting late, but this is my sentiment too. It is not rocket science. I hated finger prints on my last car. I have the UX and prefer the mouse.
Another new UX 250h owner here. You're labelling the car "unbuyable" because you don't know how to turn on the radio? Sure, ok then. The car was designed with ergonomics in mind. Your right arm rests naturally, allowing you to access infotainment (and most other controls if you choose) without the need to reach for the dash for a button or knob. It took me about 30 seconds to use, and be proficient with the trackpad. Absolutely innovative in my book.
Thanks for sharing!
When I first got the UX, it took me a few days to figure out the infor system... Now I think it is the best thing I have in the car... It is simple and cool to use once you figure it out.. believe me...
Take it from an owner. The trackpad isn’t bad lol
For trackpads, i think that there are two type. One is call PC and one is called Apple. I find that when i am on a Mac, i don’t think about it at all. It feels natural. The opposite is on a PC which it just feels hard to use. do you feel the same? I am going to check out the UX soon.
I’m also an owner. Before purchasing the dealer let me keep their demonstrator overnight which was great as I could test the trackpad while the car was in my garage. I dialled down the sensitivity and haptic feedback to suit my tastes and familiarised myself with the system. Decided it was much better than I had read and heard. Now some months after buying a UX I actually prefer it to the touch screen in my previous car. I never have to use the trackpad while driving because air conditioning and all audio controls are accessible elsewhere and voice commands look after the rest.
Pro tip : you can watch movies on flixzone. Been using them for watching a lot of movies lately.
The touch pad is exactly what I like :) It's very accurate and I don't have to reach out my arm to touch the screen, and my screen is always clean!!
It work great, people just don't want to learn it.
@@MSG685 Exactly. Besides, many functions can be operated from the wheel.
how can you not recommend this great car... just because you don't like the track pad! I own a UX250h (UK) it's fantastic. I just plug in my phone and run Android Auto. First world problems
Alan Jordan you poke at the entertainment system when something is wrong
I could forgive the trackpad, I usually just plug in my flash drive USB music and call it a day. Just me & hubby so back seat or trunk capacity not a big deal. Love the interior, styling, green color & quietness!
Let's face it. People who pick holes in things are just trying to be picky. I have no issue with the track pad. As you say stick in a USB key and away you go. The only think is when I play music from my phone, the system takes a while to re-establish a connection to the USB key. And Android Auto won't recognize all the music apps on my phone. That's annoying.
The one thing that gets me, which nobody mentions in any videos, is the line of the front wheel cladding, doesn't match the line of the side of the car. Ufff. My OCD! Maybe, just maybe, the front seat could have a bit more support. I don't have the electric lumbar support in my version.
LOL This is my second Lexus with touchpad. It doesn't bother me, but I understand your frustration.
Track pad is fine. I have no issues with it. Also, touch screen will just mean I have to keep cleaning fingerprints off the screen. I found it hard to keep my eyes on the road with touchscreen since you have to look to press.
You get used the track pad in about two weeks. Honest!
I got use to the trackpad in about 30 seconds lol all these dummies are triggered about the touch interface haven’t used any German cars where that shit fails randomly lol 😂
Why oh why do you reviewers always moan about how difficult it is to use the infotainment system? It’s so easy. Just use voice commands! Say -“bbc radio 2”, “turn up volume” and on the satnav just say “take me to Cheltenham” and it sets up the route. Please try it and upgrade your review. accordingly. .
the only fatal flaw is your reasoning not to get this car
It's a 11 min video and you spend more than 2 min talk about the negative of a touch pad? what a joke!
If the infotainment system is holding your back then you have bigger issues..... sorry I’ll rather have a car that holds resale value and is able to drive for years with no major electronic or mechanical issues
Track pad is fine but after a year with my UX 250h there are hairline scratches on the plastic inside door panel and console which I never got in 20 years of driving Toyotas. I would not have expected so many scratches on cheap plastic from a high end luxury brand.
Hmm... I don’t understand for using the trackpad for UX. It's not problem at all if you know how to use smartphone. Just easy for me
I must say you were honest in your review. I drive lexus hybrid. Nothing can come close to this brand for reliability and comfort. Yes, info system needs to be fixed.
Good job.
People who drive European cars tend to be racist against this brand, not all of them. I guess, after few years of reliability issues with German cars, they buy Lexus. After that, they never go back to German make. Bitter reality...
Many many years ago benz was know for its reputation and reliability. Its gone. Sadly...this what happens when you become greedy...
Lastly I am eagerly waiting to buy there full electric car.
Jack Ryder what do you think their first all electric will be? Toyota or lexus
@@mauriceetal1426 this brand is little confused and delayed.
Lexus..
Not only is the touchpad not that bad but I don't need to use it because I can use voice command to do anything I want..
You never need to use the track pad as just about every command is available by voice recognition. The reviewer is ignorant. I have the UX250h in the pearl mica white which is great. I get 54 MPG (UK) which is huge even compared to a 520D (35-47 MPG). Ok. so a Corolla 1.8 hybrid will do 68 MPG but it has narrow seats and poor headroom. I see 60 mph in 7 seconds.
Its quick, quiet and smooth. A great buy.
Am I ignorant, though? Because last time I checked, you couldn't do simple stuff like switch between the radio interface and Google Maps using voice commands, for example. And last time I checked, Lexus ditched the dumb little trackpad and replaced it with a touchscreen...
I think that if I got a UX, I would get used to the trackpad and even if I didn’t, I would just stick a phone clip in front of the screen. I currently drive a 2013 Acura RDX and haven’t used the infotainment in months because of phone clips!
The touch pad itself may not be easy to use, but you will get used to it. However, I do like the position of the pad. I can just rest my arm on the center console to control the screen. I dont have to bend forward to use the touch screen. That said, It would be nice if they could have a touch screen to go with the pad.
Thanks for sharing!
Oof I love my Lexus CT200h as soon as it breaks down, (in some years 🤣 this shit lasts forever) I’m going to move on to this one. Or perhaps new versions 🤩🤩
Great little car
i love the touchpad
Like your laptop or MacBook which have also trackpads it’s adjustable to your own needs. The UX trackpad is the same. When I use it, it’s such fine seamless interface. But most of the Car Reviewers and journalist are all in the rush to much to get an indepth experience with all the features of the car. Don’t be to negative about it, it weakens your review quality on RUclips about this and other cars.
I actually like the track pad though.
love the track pad
shout out to Refused on the stereo! unreal album
Can anyone tell me if it’s possible to fit 3 people over 5’10-6’2 at above average weight comfortably ?
It would be very uncomfortable to have three people that height range in the backseat. It may not be possible at all. I love my UX, but this is not a car for transporting large numbers of people.
Having had the RXh, I’m well aware of the Lexus brand and creature comforts, but for comparable money, I’d be inclined to think long and hard about a loaded RAV4 Limited Hybrid before the UX. More space, comparable amenities, spare tire, can option a panoramic moon roof, etc.
Dont you think you're oversized for an UX?
The infotainment is fine if you take a little time to learn it. It's the only complaint people say about lexus but it only take like a week of use before it become intuitive. I have this one and the one with the haptic feedback joystick in my 20015 ES. They are both easy to learn if you can read and actually want to. For it to be a deal breaker on this car then it's a deal breaker on all Lexus vehicles except the brand new ones.
First to watch. Taking this beauty home soon!
The infotainment wasn't bad. It is very cool.
You are just not happy.
VERY NICE SUV WITH 4 WHEEL DRIVE WOW. I HAVE HONDA VEZEL BUT 2W WHEEL DRIVE SO CANT OFFROAD HILL CLIMB. UX LEXUS CAN MADE IT.
Debating between the Audi Q3 and the Lexus UX 250H. Anyone out there have any words of wisdom? I have watched so many reviews, test drove both and I still can't make up my mind.
I would focus on price and how they can fuel economy cost. This is where I find myself right now. Although, Financially speaking I’m leading towards the Lexus more.
This “fatal flaw” is so NOT a fatal flaw. I have to wonder which auto maker paid him to make this video.
Good review. But I am okay with the track pad 😁. The deal breaker to me is the conventional gear shift, so outdated.
Unbuyable is probably that it's slow as hell, but let's see if I'm right.
I was wrong, but it should be.
I have a 250h F loaner. I worked out the trackpad in an hour. It seems live able to me.
My dealbreaker issues are the size … and how slow it accelerates.
Click bait. Just some nonsense about personal preference. Thumbs down
Not sure why all these car reviewers do not like the trackpad?! Don't they have notebook computers? I mean I see some reviewers actually saying they need to look at the trackpad to maneuver what's controlled on the screen. 🤦♂️ IMHO a lot of these reviewers are just not tech savvy but just main stream (i.e., average).
I have a Lexus and I don’t think I’ll buy another brand just because of its reliability and comfort. However, the system isn’t intuitive and user friendly and is NOT by far the most attractive eye catching navigation system 👁 . I wouldn’t spit on the brand by saying this would be a deal breaker, but I have myself avoided to brag to my friends and family and continue to hide this flaw lol
Actually traction ( lack of really). Is the deal breaker, watch the TFL video on it it’s a real joke if you rely on that for winter safety
Trackpad? I guess it's literally undriveable.
Bad interface? I guess the UX designer should have hired a UX designer.
Works with Alexa - good enough... and plays FLAC from USB...
The only distracting thing about the car is the person sitting in it trying to hide his weird yellow tattoo on his thigh with his hands. I was waiting for a huge emoji popping up on the screen. For professional sake wear a slightly longer pair of shorts so you aren't waving your hands to hide the yellow ink which clearly you aren't proud of. And btw click bait. Thought it was an important thing like the actual drivability of the car.
Ah, man! I wish I saw this comment sooner! But no, my guy -- no tattoo regrets here! Thanks for watching!
You just convinced me not to buy this car
“Handles like a sporty hatchback” ... proceeded to entry angular hatchback with potentially “sporty” handling.
Not a good review. 👎
Sorry you feel that way. I’m curious: Do you own a pre-2023 Lexus UX, or are you considering one?
I own a 2021 Lexus UX. I agree the trackpad is not as good as a touchscreen, but I think fatal flaw is way overstating it. Once I got used to it, I was fine with it.
Fix your title. Fatal flaw? Do u even know the meaning?
Ya i donno why the main focus of this vid was the stupid touch pad. Who cares.
6 types of plastic LOL, epic
The worst part about this car is having to go 3 pages deep in the menu to turn off the AC.
Why not hit the actual “Off” button below the screen? See at 10 min 22sec.
If you're not getting 5.4l/100 (UK 52.2MPG/US 43.5MPG)then you don't know how to drive a hybrid.
Wow. That's what did it in for you. That's weak, sad and laughable. 😆
I have this car and it’s terrible. It’s painfully slow and the gas savings isn’t that great. I’d recommend testing driving this 5 times over to be sure you like it...
Bradley Watkins what mpg are you running or L/100km?
Maurice A L Robson I’m getting 29 mpg
I'm getting 37 driving in normal mode.
Rui Manuel Carvalho without the hybrid?
@@bradleywatkins17 I have the hybrid and love it.
Toyota entertainment system never good ...
You could say the UX, is a bad....UX.