How to : Factory Reset / Hard Reset Your MacBook Pro & Air (Easiest Method)

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  • Опубликовано: 1 окт 2024
  • This is the easiest method to perform a factory reset on your Mac.
    New Method / Upgraded Tutorial : • How to : Factory Reset... (OS x Yosemite)
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Комментарии • 3,9 тыс.

  • @VE910
    @VE910 10 лет назад +14

    i have got only MACINTOSH HD
    Where is my? my RECOVERY????

  • @celestialdrums486
    @celestialdrums486 2 года назад +24

    Theres no “recovery HD” option. What to do?

    • @fatemaabdulla2728
      @fatemaabdulla2728 9 месяцев назад +8

      Same here. I need to know as well

    • @fuktheworld
      @fuktheworld 8 месяцев назад +3

      These guys are full of it. It doesn't show recovery HD so now your stuck

    • @HalfSpongeBob44
      @HalfSpongeBob44 4 месяца назад +1

      Just do the same thing with the regular drive

  • @amyscape
    @amyscape Год назад +5

    What if it doesn't have an erase option when you get too the Macintosh HD option?? I can verify disk or repair disk but erase isn't an option. I've made it to 2:01 unable to do that step. HELP!

    • @mhmehraj3897
      @mhmehraj3897 3 месяца назад

      Same as me so tried 😢

  • @roflmeister1470
    @roflmeister1470 8 лет назад +11

    i dont have Macintosh HD And Recovery HD i have Macintosh HD and Recovery 1. something

  • @BrianMartinez-si4hb
    @BrianMartinez-si4hb 9 лет назад +102

    What if it doesnt have the recovery HD

  • @nextlagi6246
    @nextlagi6246 3 года назад +1

    I have problem when install new MAC OS x Lion we requets App store Longin id and password can help me

    • @btcdirect3986
      @btcdirect3986 3 года назад +1

      your work will bring alot of insights into solving our next problem. mike_hackz on I.G got my three account fixed he is indeed the best. thanks🙏

  • @melim_01
    @melim_01 10 лет назад +21

    Mine only had Macintosh :(
    Damn I think I actually messed up my laptop by deleting everything :/

  • @Tvazquezo_o
    @Tvazquezo_o 10 лет назад +16

    when i get to the installation part it says to sign in with my apple ID but when I do that it just says. This item is temporarily unavailable...any ideas?

  • @Amy-fl9kr
    @Amy-fl9kr Год назад

    After select same with you, just show white screen lol

  • @Linanoordin
    @Linanoordin 9 лет назад +23

    After I have press the Power+Option button, I do not see the Recovery HD icon..only Macintosh HD. and when i press Macintosh HD…it restart my Mac back to the desktop. Please help…thank you

    • @briellebeasley2905
      @briellebeasley2905 3 года назад +2

      The same thing happened to me. Did you ever find a way around this?

    • @Bbbdma
      @Bbbdma 3 года назад +6

      Then press command+R

    • @chevbennette5112
      @chevbennette5112 2 года назад

      I had the same problem this video helped me restore mine with command + s then other steps ruclips.net/video/UXDp78_tsAo/видео.html

    • @adamcosman8789
      @adamcosman8789 2 года назад +1

      @@Bbbdma same exact issue

    • @galfordfam
      @galfordfam 2 года назад

      Having same issue.

  • @joycevromans6540
    @joycevromans6540 9 лет назад +8

    the only option i get is Machintos HD, recovery HD isn't showing what now?

    • @jespenhaak5457
      @jespenhaak5457 9 лет назад +3

      Same here

    • @callofdutttyyy
      @callofdutttyyy 9 лет назад +2

      Oaky. I know why. All of you might of accidentally deleted something and caused it to delete Recovery HD. Basically what you're gonna have to do is make a bootable usb drive. Look for a video on RUclips. There are a lot

  • @maryammuhammad1992
    @maryammuhammad1992 3 года назад +1

    HACCWORLD did a good job by getting my MacBook permanently unlocked which I’m forever grateful

  • @ashlyndrumm8038
    @ashlyndrumm8038 9 лет назад +134

    Recovery HD isn't showing up for me

  • @amynguyen3575
    @amynguyen3575 8 лет назад +8

    when I put in the WiFi password and clicked HD it just bring me back to the regular login screen I always had? help.

  • @BhaveshSinghBhanucsgo
    @BhaveshSinghBhanucsgo 3 года назад +1

    recovery hd doesn't came at 1:33

  • @DvizehEdits
    @DvizehEdits 9 лет назад +15

    they ask me to put the apple ID in.. and when i did that.. they said this is temporarily try again lateR?

    • @DefensiveDavid1
      @DefensiveDavid1 9 лет назад

      Same:/

    • @lbkblitzball4477
      @lbkblitzball4477 9 лет назад

      Lord Trinity same

    • @TheC4E1
      @TheC4E1 9 лет назад

      Me Right Now

    • @yemmerhunter1609
      @yemmerhunter1609 9 лет назад +1

      Just try another Apple ID, you will be able to switch apple ID's once the reset is complete!

    • @lisategopoulos7625
      @lisategopoulos7625 9 лет назад +2

      Same thing happened to me . I called apple and they told me to add in the original Apple ID that was put on before.i did that and it worked !!

  • @elbarki83
    @elbarki83 9 лет назад +13

    Thank you. Very simple. Nice of you to fast forward through the unnecessary wait-time. :)

  • @OlgaGrabek
    @OlgaGrabek Год назад

    It didn't work for me. After erasing the disk, I got stuck on installing OS (Apple couldn't verify eligibility of my Mac. Really Apple?). I ended up with the Internet Recovery: command - option/alt - R on a restart. What is important in this process, is that you have to be connected to Internet with a cable.

  • @mitilenelepetymos2981
    @mitilenelepetymos2981 8 лет назад +6

    I have no recovery disk... :o What should I do in this case?

    • @DjGriff
      @DjGriff 8 лет назад +8

      Restart your Mac. Immediately hold down the Command (⌘) and R keys after you hear the startup sound to start up in OS X Recovery.

  • @brandibyrd72
    @brandibyrd72 8 лет назад +7

    what if it only comes up with a "macintosh HD" option, not recovery?

    • @brandibyrd72
      @brandibyrd72 8 лет назад

      that unfortunately did not work. I think I found a resolution, that I'll have to look into. I'll post if it worked.

    • @miquel_
      @miquel_ 8 лет назад

      Mine is the same, what do I do?

    • @denizkeskin690
      @denizkeskin690 8 лет назад

      +Brandi Byrd could you accomplish it? I have the same problem and cant start the recovery cause of that

  • @pomeranian_friends
    @pomeranian_friends 2 года назад +1

    What if it just image with the old username and not RECOVERY HD

  • @fuku3997
    @fuku3997 10 лет назад +10

    I need help. I bought the Macbook Pro several years ago and I have recently restored due to errors and lags, as well as frequent freezes. After I erased my data, I went to reinstall Mac OS X, but when I logged into my App Store account it said I hadn't purchased Mountain Lion. Now I can't reboot it and I cannot buy the Mountain Lion OS X, since it isn't available on the App Store anymore.
    Anyone know the solution to this problem?

    • @GreenLiquidmodz
      @GreenLiquidmodz 10 лет назад +1

      I have no idea I got the same thing

    • @ruapraia
      @ruapraia 10 лет назад

      GreenLiquidmodz
      Mac have turned out to be real pricks.

    • @tahlibah
      @tahlibah 10 лет назад +1

      Check ebay and amazon and purchase the os used

    • @ruapraia
      @ruapraia 10 лет назад

      thank you

    • @tahlibah
      @tahlibah 10 лет назад +1

      ruapraia Your welcome

  • @guwalex8278
    @guwalex8278 7 лет назад +18

    I don't have recovery HD

  • @johnhang3429
    @johnhang3429 3 года назад +1

    Hello, when I reboot in the beginning steps. I don’t see the “recovery” option. All I see is “Macintosh HD”

  • @DenDenKC
    @DenDenKC 10 лет назад +12

    What If It Has A Password On It

    • @kevor.9664
      @kevor.9664 4 года назад

      I got the same problem

    • @alexmahmoud7602
      @alexmahmoud7602 4 года назад

      Did you steal it or some shit 😂😂😂

  • @TheGreatDomski
    @TheGreatDomski 8 лет назад +58

    I don't have recovery option

    • @catizhie
      @catizhie 8 лет назад +2

      me either

    • @bigbywolf7007
      @bigbywolf7007 8 лет назад +2

      found anything?

    • @Caro-ez6zi
      @Caro-ez6zi 8 лет назад +1

      Me neither

    • @josephkhoury123
      @josephkhoury123 8 лет назад +1

      Same ....

    • @robertbalk
      @robertbalk 8 лет назад +15

      While starting up hold cmd+r the whole time until the recovery window starts. Skip the option button or don't hold the power button the whole time.

  • @AdrianUnzueta
    @AdrianUnzueta 2 года назад +1

    The recovery HD did not show up, only the Macintosh HD . What should I do in this case?

  • @alove360
    @alove360 7 лет назад +14

    what if the recovery hd doesn't appear?

  • @Traderjoe
    @Traderjoe 10 лет назад +12

    You blew right by how to get it to connect to wifi in the beginning. Why didn't you show how you did that? Around 1:14 mark, you skip it, and its critical!

  • @emilydenava9122
    @emilydenava9122 11 месяцев назад

    Itry this tutorial but the problem iOS Catalina is not installing again and I have to sign in again my I cloud but it’s not working now.. how I can back to original..

  • @rssinusa
    @rssinusa 9 лет назад +16

    When I di this I di not get the option of "recovery HD" on only Macintosh HD

    • @DjGriff
      @DjGriff 8 лет назад +6

      Restart your Mac. Immediately hold down the Command (⌘) and R keys after you hear the startup sound to start up in OS X Recovery.

    • @brandibyrd72
      @brandibyrd72 8 лет назад +7

      +Dj Griff what if the command+r doesn't work?

    • @nicholasporubsky6326
      @nicholasporubsky6326 5 лет назад

      Same

  • @anonymousnations2161
    @anonymousnations2161 9 лет назад +8

    Umm, I did every thing then when it came to the downloading part it said "This item is tenporarily unavailabr" wot should i do?

    • @saxtonhaybale7848
      @saxtonhaybale7848 9 лет назад +1

      Same

    • @cbad2333
      @cbad2333 9 лет назад +1

      Yeah same! help please :)

    • @stivan5526
      @stivan5526 8 лет назад

      +Moses Burke same here

    • @stivan5526
      @stivan5526 8 лет назад

      +Moses Burke i think need to change our hardrive

    • @saxtonhaybale7848
      @saxtonhaybale7848 8 лет назад +1

      I got mine fixed. You basically need a to use a mac book pro install disc

  • @brianaevans596
    @brianaevans596 Год назад

    I need a lot of help because I’m stuck I wish I can send you a picture of what my screen says

  • @AwEpix
    @AwEpix 10 лет назад +16

    my recovery hd doesn´t show up!

    • @gunchief0811
      @gunchief0811 10 лет назад

      it's a fugitive. sometimes they do that. when they eventually get caught they face harsh sentencing from the cloud judges..

    • @AwEpix
      @AwEpix 9 лет назад

      I have updated, still doesn't show up

    • @elmercabada
      @elmercabada 9 лет назад +1

      AwEpix same here. are we not holding the option button long enough?

    • @AwEpix
      @AwEpix 9 лет назад

      I dunno

  • @Jakefarted2
    @Jakefarted2 8 лет назад +4

    when I click install it tells me to sign into the Apple Store and when I do it says this item is temporarily unavailable try again later please help because my computer won't even open anything because it's slow

  • @buddhalama5733
    @buddhalama5733 Год назад

    Hi hello i got problems , i erase hard disk then close task and reinstall and click contunuse then it"s give notifications "not get server " what to do macbook is blank 😅😅😅 give me suggestion 😅😅😅

  • @zenonnowakowski9360
    @zenonnowakowski9360 10 лет назад +7

    It keeps giving me an error occurred while preparing installation and that I should try running the application again what should I do to fix this?

  • @jeffkalanych5015
    @jeffkalanych5015 9 лет назад +11

    Dude you saved me a lot of money

  • @migosfiles8163
    @migosfiles8163 3 года назад

    I’m glad I was recommended to Kriztools ŌÑ IG HIS A GENIUS

  • @celltechlaredo6765
    @celltechlaredo6765 10 лет назад +5

    Great Video. You get right to the point. THANKS A BUNCH.

  • @ako964
    @ako964 9 лет назад +5

    dude thanks alot !!

  • @austinyates7221
    @austinyates7221 2 года назад

    When i try to reinstall os x it wont verify my eligibility… when i bought it off offer up it wasnt locked i could do whatever i wanted i thought until I tried to go to the App store and it said there was an i cloud account on it already. It had been dropped so the casing is kind of messed up but screen isnt cracked and it worked fine. Well it was their daughter’s and found it in their storage unit. She didn’t want it so they put it on offer up. I bought it l tried to do this now camt do anything because it wont let me. I tried the control s thing and it says there is a lock on the computer

  • @GeometryDashJake
    @GeometryDashJake 9 лет назад +5

    I had to take an extra step when erasing

  • @pkvoid92
    @pkvoid92 10 лет назад +4

    I need help I did all this but when I typed in my Apple ID it said this Apple ID has not installed OS X maverick Idk what's wrong

  • @davidjollymore4578
    @davidjollymore4578 3 года назад +1

    This factory reset worked great. But you must erase and delete your documents folder and your recent activity after the reset is complete. These files are still active and on the computer. Thanks for this great tutorial,.

  • @vanasseltbernard04
    @vanasseltbernard04 10 лет назад +4

    Thank you so much! Greetings from Holland!

    • @exploregadgets
      @exploregadgets  10 лет назад +4

      glad to hear that :)

    • @TwanDog
      @TwanDog 10 лет назад

      Nederland is gewoon cool :) Ik heb dit filmpje ook al 3 keer gebruikt om mijn Macbook UNIBODY te cleanen, en het werkt elke keer weer, met welke versie dan ook! Ik heb nu Mac O SX 10.10 (Yosemite)

  • @marjolein5011
    @marjolein5011 8 лет назад +5

    Hi! I'm a complete technophobe and everything with more than one button confuses me. But even for a person like me, your tutorial was very comprehensible! Thanks! I do have one question though: before I start erasing everything: is a regular time machine back up sufficient to recover all my files on the HD? Or if not, what kind of backup do I need to make? Also I want to install an older version (I have Yosemite, but my 6 year old MacBook can't handle that version anymore and it's painfully slow). Is this possible? Please help me, I'm hopeless 😂!

  • @blackmail891
    @blackmail891 2 года назад

    Hey thanks for NOTHING mate now my laptop is a brick !!!!! just says "No packages were eligible for install" and Apple say they can't help me !111 computer is now useless !!

  • @east9z
    @east9z 2 года назад

    Stuck on signing into apple store to download. I enter correct password and username, and i get notification of a sign in attempt, but it says my password is wrong....

  • @TimcodingviaInstagram-q3s
    @TimcodingviaInstagram-q3s 2 года назад

    How did i even forgot the new password i changed? I did this to stop my kids from using my working MacBook Pro 13, buh thanks to Moe for helping me recovering my password and Apple ID

  • @TimcodingviaInstagram-q3s
    @TimcodingviaInstagram-q3s 2 года назад

    How did i even forgot the new password i changed? I did this to stop my kids from using my working MacBook Pro 13, buh thanks to Moe for helping me recovering my password and Apple ID

  • @emersonmarquez4925
    @emersonmarquez4925 Год назад

    I think im gonna need this help. I want to remove the Apple ID i created on my Macbook Pro when I was in Saudi Arabia. Now, Im here in the Philippines and i can no longer log in, it needs to configure again on the mobile number that i register before which is no longer working.

  • @MrAbshark1
    @MrAbshark1 3 года назад

    It worked until there was 10 min left on install then I get message OX could not be installed on your computer
    No packages were eligible for install. Contact the software man. for assistance. Quit installer to restart computer and try again, same thing over and over

  • @Nick-he3cr
    @Nick-he3cr 2 года назад

    Did not help me and The mac I had to sell is now a brick!!! Im pretty pissed it worked for others but didn’t for me🙄 thanks for the “help” I guess🙄

  • @TimcodingviaInstagram-q3s
    @TimcodingviaInstagram-q3s 2 года назад

    I have MacBook A1398 Password Lock and iCloud Lock, Moe Helped Me Unlocked It Showed Me TIPS To Use It Better

  • @denisepasseri9482
    @denisepasseri9482 Месяц назад

    I was good typing in my Internet code when it gave me my sign in asked me for my password and never got disutility same old, same old

  • @barbaracullum6688
    @barbaracullum6688 2 года назад

    having trouble with my computer its new out of the box and somehow it got completely locked tried command F, command s and command r and nothing is working can some one please help

  • @hs_alduri
    @hs_alduri 2 года назад

    I can't use the mouse for some reason? , only keyboard.. And I'm stuck at Disk Utility I can't press continue?

  • @joshuasalisbury9072
    @joshuasalisbury9072 Год назад

    It keeps telling me “a required download is missing”. After I try an redownload my OS X Mountain Lion

  • @zeemaigida9870
    @zeemaigida9870 3 года назад

    A very big thanks to 360sheiltech on IG for helping me reset my Macbook password, all thanks to them.

  • @SandraCampbell-g8n
    @SandraCampbell-g8n 3 месяца назад

    Bought a used 2015 Mac book or,I'm not sure how to ask because. Please help

  • @AlexFearn
    @AlexFearn 2 года назад

    Mine didn’t reboot after selecting Macintosh HD. It just took my to my log in screen

  • @robinsvendsen4698
    @robinsvendsen4698 Год назад

    I dont get the recovery option, only Macintoch HD, why..I think my mac is from 2012

  • @TimcodingviaInstagram-q3s
    @TimcodingviaInstagram-q3s 2 года назад

    My MacBook pro 16 2020 with Activation Lock got deleted within some period of time..

  • @WindexL
    @WindexL 5 месяцев назад +1

    Thanks father

  • @miggi4665
    @miggi4665 3 года назад +2

    I don’t have recovery HD😭

    • @dorawatkins8935
      @dorawatkins8935 3 года назад +1

      *jerrytoolz* on ¡nsta got you covered
      He'd fix your device in a few. He's the best

    • @kingsleyben3415
      @kingsleyben3415 3 года назад +1

      I can't stop thanking *jay_tech792* on Instagram he unlocked mine successfully, he's a genius

    • @pamelachris386
      @pamelachris386 3 года назад

      @@dorawatkins8935
      Mine was unlock by *jerrytoolz* on !nsta too
      He's really good

  • @rishikeshmallik4559
    @rishikeshmallik4559 Год назад

    Hi i dont see the recovery hd what to do?

  • @nansolomon8193
    @nansolomon8193 2 года назад

    just think...some have already a new one and want to get rid of the disconnected one..just to clean it it willl be disconnected already.

  • @SalmanTravel
    @SalmanTravel 3 года назад

    I used your method but bro Only show Apple logo and loading , Not open reinstalling option or booting option, please guild me

  • @daciasdiy1861
    @daciasdiy1861 3 года назад

    This didn’t work for mine at all ! It brings me right back to my user name

  • @erikavargas1673
    @erikavargas1673 3 года назад

    It asked me to sign in to my iCloud and then didn’t recover the lion now I’m stuck and can’t go in my laptop

  • @ukiyoriku
    @ukiyoriku Месяц назад

    To those who doesnt see recovery HD, when its time to shut down your mac, and you turn it back on, its NOT ONLY Command and power button. Its Command+ R button+ power button. Once it makes a noise or you see the white screen when it turns on, let go of the power button but KEEP ON HOLDING the command+ r. You have to wait for the apple logo to load before you let go of it. You only let go of Command+R when the recovery loads. Then you can follow the steps.

  • @kimberlyhull2140
    @kimberlyhull2140 2 года назад

    It’s trying to make me sign into my iCloud before I reinstall Macintosh HD

  • @sunshineable02
    @sunshineable02 2 года назад

    I cannot reinstall iOS, any idea how to solve it? It pops an error when trying to run the installation

  • @sarnichtrishmanlupig2851
    @sarnichtrishmanlupig2851 Год назад

    Hi there, I did follow the step but when I started to hit continue to Reinstall the MAc OS is says error

  • @julinjaramillo6715
    @julinjaramillo6715 2 года назад

    i dont have the macontoth thing only Samsung hd and s hd something like that can anyone help me?

  • @ceesmart7137
    @ceesmart7137 3 года назад

    I have been here for quite long time following up and believe me when I tell you I haven't see any other company more capable than COMPUTECHIES, when it comes to getting things done..

  • @ceesmart7137
    @ceesmart7137 3 года назад

    I have been here for quite long time following up and believe me when I tell you I haven't see any other company more capable than COMPUTECHIES, when it comes to getting things done..

  • @Cuteasducks417
    @Cuteasducks417 6 месяцев назад

    Mine keeps asking for an Apple ID and sign when I try to install the new hd

  • @mizrainmedellin
    @mizrainmedellin 2 года назад

    My screen shows a lock and it doesn’t show anything else and the option to put the password

  • @harishyoutubetech593
    @harishyoutubetech593 3 года назад

    How much time To download and restore mac osx please comment me fast ⌚

  • @taleerawashere5223
    @taleerawashere5223 3 года назад

    when i closed the window it says the recovery server could not be contacted. please help

  • @m68679
    @m68679 Месяц назад

    Bro I just did that and it won't even let me read download the OS

  • @johnsonthomas1377
    @johnsonthomas1377 3 года назад

    Lonet3ch on Instagram helped me reset mine... Without loosing a single data

  • @trishahidalgo
    @trishahidalgo 3 года назад

    Thats why i dont like apple gadget its freaking stressing me out

  • @TerranBailey
    @TerranBailey 2 года назад

    Asking for an Apple ID sign in that won’t work

  • @Big_bencyber10nlnstagram-e1e
    @Big_bencyber10nlnstagram-e1e 3 года назад

    Thank you so much to *Ledmitt on lnstagram* got my Mac restore excellently

  • @Big_bencyber10nlnstagram-e1e
    @Big_bencyber10nlnstagram-e1e 3 года назад

    Thank you so much to *Ledmitt on lnstagram* got my Mac restore excellently

  • @bryanjacobmartino5715
    @bryanjacobmartino5715 Год назад

    Why my macbook is showing the apple logo when i do what u said :(

  • @christinetorres5929
    @christinetorres5929 7 месяцев назад

    I cant reinstall mac os x😢 it says "an error occurred while preparing the installation. Try running this application again" what should i do?? Please help

  • @junxs1
    @junxs1 Год назад

    I dont have the recovery option, only the OSX option, its a macbook air 2010. I want to give it to someone but cant work out how to reset it fist :(

  • @nansolomon8193
    @nansolomon8193 2 года назад

    thanks.....start with ..connect to wifi first! gee wie..how to do within the process!

  • @tanmark2995
    @tanmark2995 3 года назад +1

    He Fixed Mine

  • @tanmark2995
    @tanmark2995 3 года назад +1

    He Fixed Mine

  • @hlewis5217
    @hlewis5217 3 года назад

    After typing the wifi password it didn’t show me the Macintosh hd it just showed the earth icon and kept loading for a looooong time. Wtf is that?

    • @oliasmith9011
      @oliasmith9011 3 года назад

      Contact appletoolz øn instagram he the best

  • @traciewalters8864
    @traciewalters8864 Год назад

    what if yours doesn't say Macintosh HD? Mine says Apple SSD SM06.... and below that OS X Base system

  • @BeamRacer327
    @BeamRacer327 6 месяцев назад +1

    Very quick and easy to understand! Earned a sub.

  • @ryaustintx
    @ryaustintx 3 года назад

    This was SOOOOOO easy versus other sites I looked at. Worked! Highly recommend! Q to anyone out there. This HD now erased completely, right? I am selling MacBook Pro (2010) & want to make sure no info on HD. thx!

  • @mikejuh2
    @mikejuh2 Год назад

    When I want to install Mac it says untrusted_cert_title what now ?

  • @jeongiejelly
    @jeongiejelly 3 года назад

    hi urgent question, if my macbook is backed up to icloud if i wipe my mac will it wipe everything or when i sign back into icloud will it all come back?