Basic People Skills - McDonald's Manager Training Video
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- Опубликовано: 8 авг 2021
- McDonald's Management Training Video
McDonald's Australia Management Development Program (MDP) DVD
Copyright McDonald's Corporation, 2004
Ripped from DVD, Sep 2020
"Can you imagine starting a shift without your crew ?" - I don't need to imagine, I've done it !
That disclaimer at the beginning of these videos always makes me feel like I'm getting some sort of confidential burger knowledge.
"Can you imagine starting your shift without your crew?"
I'm pretty sure that's every day at every McDonald's in the country, post-covid.
At the McDonalds where I had worked, I was stuck doing the same tasks for years. But I kept asking management if they would move me to different roles to learn new skills.
Managers acknowledged and said that they would. However, they would only move me for a few hours then ask me to go back to my current role even though I was beginning to be more comfortable with the new duties. Then they would not offer to me to do the new duties again even though I had asked..
Maybe I performed below their expectations in the first instance but it would have been nice if they would have given me more of a go so that I could continue to improve.
Anyway when I left my role some time later (maybe months to a year later), one of the managers asked if it was because I was not being trained in other duties. It took them until I was leaving to mention the elephant in the room. I had found another job opportunity in the industry that I wanted (in which my college degree aligned) so that was the main reason. But I also knew that there would be no further development opportunities at the store when I had been with them through my college years.
I just wished that managers at the McDonalds store that I was in were more accommodating and willing to help develop their staff.
McDonald's cured autism with this video
11:22 Not discussing pay openly is why workers screw each other over and then wonder why are they all getting low wages.
Yup I work at McDonald's and EXACTLY...they give raises to who they want not who deserves it
@@jayjay-iu3wc promotions are political in the work world yes
"Maria ! There's a bus full of kids in the parking lot !" "Ok, quick ! Put the closing signs up and everybody duck out of sight ! "
I read this comment BEFORE that part and now I'm dying!
I'm striving to achieve that emotional response of dying, but I just don't know if it's in line with McDonald's policy. What would my manager, Bob, think?@@jkvelasquez84
If you're off already...hurry & clock & get out of there as fast as you can.. Before they throw the whole table of work on you. Bc lets be honest...There are only a few strong employees & the rest just take up space & are in the way & taking potential good hourly pay for the ones that actually working hard. I have to do multiple employees jobs & sort their messes out bc they can't get it together. They forget to make burgers & drinks etc. Tell customers to park in the cursive area when they should be parked at the 3 rd window etc.
✋🛑✋
Is there a video on how to manage the drink dispenser, shake machine, and ice cream machine?
This is awesome.
Thanks for the information..
Ohh please McDonald's is gossip central.... they're all gossiping about who's sleeping with who and who's got the best drugs
Got the deets? Asking for a friend.
The Dr. Who transitions are to ensure you don't fall asleep while watching.
I wish I had my hands on that workbook!
I'd rewrite it to havebetter understanding of the employees pov. Especially when they're told to stock clean & do lobby & everyone else is hiding in the g thrill area skiing & playing around on their phones.
17:12 Billy was out snorting rails and fuckin’ bitches.
Yup sounds about right
Absolute chad
🤣🤣
@your local hitman Hanging Chad...
BA-DUM-TISS....THANK YOU I'm here all week!
Disgusting Pig 🐖
32:44 i never worked there is that what the drive through looks like for the person behind the window?
why would an employer ask an employee to work at different locations? (within the same town) what is the purpose behind that?
I'm pretty sure that Maria is Janina Gavankar!!
The only thing I learned at McDonald's is posting tic tok videos to you tube
Oh geez I wonder if all of them still work at McDonald's in 2024!
I get the feeling McDonald's probably doesn't train managers like this anymore and they might not train them at all outside the basic duties they learned as a crew member. I haven't been to one in some time but when I did, despite it being a good experience, the managers usually looked disheveled and miserable. McDonalds definitely doesn't require them to look presentable.
Female Gus Fring
IKR
1:00:16 wow thats going to be really salty fries 🍟
Assuming innocence is going to enable the bad behavior.
I would love to know what year this was made.
2004
Someone said 2004. I was guessing the 80's
@@jat6547 It’s definitely 2004, or at least around that year. If it were the 80s, the hairstyles and the uniforms would have been completely different.
You're right
toy boy tom got a new job 😂
get that house boy. Car crashes happen naturally
I want to work at McDonalds ....🍔 🍟
I worked at McDonald's and Burger King. Both suck.
@@thejanitor769 I was kidding
@@jat6547 ok 17:19
Sandy needs to adjust the gain on her mic. 😂
I usually skip this part
Of course the guys name is Billy
I went to mcdonalds and biught a bruger 👍
And how is the bus driver supposed to know what the kids want to eat ?
hahhaha suddenly he change his mind to not stop at mcdonalds and all the drop food got wasted 😂
@@mavidesu7110lol
Too crisp fries that’s not a thing
44:39 that was nice of her to give her off to go to a wedding. Sad part is they are divorced now.
1:00:24 now its to more salty 😂
Sandra, put your coffee down and get to work! Micromanaging micromanager.
I remember when I used to work for your company and I would be sick with the flu....and you guys said I have to find a replacement 🤣😢🤣🤣.....UMMM NO 😐😐 I'm not wasting my time if I'm not getting paid for it trying to find some one to cover for me....NOPE!!!!! and....one because more then half don't wanna come in on there day off for you guys....and if some dose wanna work they can't because you will not allow over time....I remember quite a few times when I was sick.....and I PURPOSELY!!! PURPOSELY!!!!....made Damm will sure I got everyone one in that restaurant sick 🤢🤢🤢🤢....it's like you want me to come in I'll come in fine I'll come in sicker then a dog throwing up runs coughing sneezing and all.....lol I remember when you guys had to close down for like 2 days because every one came in with a doctors note to excuse them from work...and with that you had no damm choice 🤣🤣😂😂 🤷🤷🤷🤷😋😋....with these training videos you sure don't tell your new employees that lol
Delegate means sitting in the office while people who get way less pay do your job & their own & the person who called out & is on the person on break during lunch rush are stressed out their head.
No way that’s a Jose.
No way jose
Indian
This is what the company was when these training videos were used. Employees these days are just apathetic.
Only bc nobody holds them accountable. Employees have to do their job. If they don't they need a paper trail by coaching & if they still don't do what they are supposed to then writing them up etc. Also, not playing favourites or having nepotism etc.
remove the a
McDonald's job I'm in
La county fair Volunteer 🙋♂️
NOPE McDonald's doesn't give any one breaks they make you work like a dog in the heat in the summer when there slammed they don't care...
Only franchise McDonald’s do this
Umm. Yes they give breaks. Any one that works 6 hours or more gets a break
@@XideEagles lol 😆😅 okay sure they do not if they're slammed NOPE!!and that's against the law....🤔🤔
Then it's not McDonalds that's not giving you a break, it's your incompetent shift leader or crew manager. McDonalds the corporation has strict rules about everyone getting a break when working a set number of hours which is dictated by state law. It's the manager's responsibility to make sure it's enforced.
Just stand in the freezer for 30 seconds
Employee how can I help you....😵💫😵💫😵💫😵💫 costumer....can I get a......is that it.???😵💫😵💫... costumer I didn't even get to finish order.... employee😵💫😵💫....Stares blankly into space and is high as hell😵💫😵💫😵💫😵💫....is that it....costumer leaves angry 🤬🤬🤬.... employee have a nice day😵💫😵💫😵💫
You gonna keep coming back and commenting every month?
@@matterwatter1255 yup because that's how McDonald's is and I'll keep coming back and posting and posting and posting and will posting😂😂😆🤣
I think it’s time for another one of your McSchizo comments.
@@yumdisc ahhh where do i start yes mcdonalds is nothing but a greedy ASS company....and coustumers are never satisfied.....why because your to damm worried about your pissing times and parking cars....and then you either give the wrong order or you end missing a fries or something never ever failes and why because your to damm worried abour your times....but yet us coustumers you park us and we still have to wait.....i cant wait tilll your company goes extinct just likenthe Kmarts the ToysRus and so on there you go there is one of my mcscizo comments your welcome 😜😝😉😉
Lol so what they guy is young and wants to party all night....who in the hell is gonna take working at McDonald's seriously 🧐🧐😏😏.... SERIOUSLY!!!!!! unless your some one who has a record and can't get a job no where else then....will you ain't got no choice... But for young teenagers lol.... yeah 😂🤣😆..that's like telling a baby not to make a mess😂🤣🤣🤣🤣😆😆
Fake. Employees are speaking English.