Blockbuster Training Video [1990] - Buster Sales Pt 2
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- Опубликовано: 8 фев 2025
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This is Part 2 a Blockbuster training video from 1990.
Driscoll & Egbert Part 1 -- • Blockbuster Training V...
Buster Sales Part 1 -- • Blockbuster Training V...
![Blockbuster Training Video [1990] - Buster Sales Pt 1](http://i.ytimg.com/vi/Pc_yHON1oiQ/mqdefault.jpg)
![Blockbuster Training Video [1990] - Buster Sales Pt 1](/img/tr.png)
Moral of the story.... your boss is never satisfied...
Wants perfection done at minimum wage.
If you have a shit boss, sure.
TheEndTrend I have a shit boss.
Shaine Edwards lmao
@@SamAndrew27 Anyone who works retail has a shit boss.
She was already the ideal employee at the beginning: smiling and minding her own damn business allowing customers some goddamn space.
😂
watch your mouth
Anyone else on a training videos marathon right now?
Abbas Khan yeah... lol. I think it's the whole "We the customer were never meant to see this" factor. Now thanks to RUclips we get our glimpse behind the curtain of large 90s franchises. Been watching old Nintendo training videos all week.
I thought I was the only weirdo
+Jason Rothfeld I absolutely love you♡
Jason Rothfeld You're never alone if you're a weirdo
weirdo freak :)
So many unanswered questions. Will Kristen ever go on a date with Brian? How do I convert a provisional member into full membership privileges? Does Douglas ever receive medication? How do I reverse log a video returned after Saturday Midnight? Did they find the bodies in 60s Movies Buff's basement?
Find out in the next episode of Dragonball Z!
The clerk crushing over Brian's name is Marie. Kristen was her friend in part 1 who was baby sitting.
LISTEN. THINK. ACT.
Top 10 anime episode endings of all time
this should be a Netflix series. I am hooked.
@@oldgroucho2203 You joke, but I would legitimately give this miniseries a watch. A dark take on Buster would be quite interesting (see: Be More Chill)
"Doug's a nerd."
Plot twist: Doug goes on to invent Netflix. Hail to the nerds baby!
Doug invented Netflix to put Marie out of a job? That's fucking dedication...
Doug never forgot Marie rejecting him, the forty-dollar late fee was just the straw that broke the camel's back
When she said she would check their video catalogue, I thought they were gonna at least use a 90s computer, and then they pulled out a giant ass book, and I about stopped breathing.
I was expecting the same!
Aw that's so sweet.
No wonder they're dead, they stopped investing in the 1980s...
I know I almost lost my s***t when I saw it!!
I work at an autopart store and we still have a shelf of like 40 catalogs with vehicles and part numbers in it. Never had to grab one, but one day I'm sure I will.
Remember to do all this for minimum wage and no commission!
The most important rule, often unspoken. Wonder why? 😏
This is basically a sales apprenticeship. She'll go on to "guide" consumers in bigger and better ways, but the art of psychological manipulation has to start somewhere.
@@DraconianPolicy Is this a joke? Please tell me this is a joke.
@@JustYourAverageGirl2002 I think Phil is from Blockbuster Hq, probably got a lot of spare time nowadays
Look at who they have in their training videos.... teenagers. Minimum wage in the 80s and 90s was not meant to be for adults, but as entry level positions teenagers can do around school. It’s messed up and sad how many adults work low level minimum wage jobs.
I used to work at Blockbuster. This video is indicative of their strategy and mantra - nothing you could do for customers was ever good enough! They needed to rent 14 videos and purchase a bathtubfull of food before they left the store before your overlords were appeased.
I used to work at BlockBuster and I'm laughing so fucking hard 'cus it's so fucking true.
Damn skippy! Every suggestion I gave that might have "enabled" customers in any way was shot down in flames fast. They did not want competent shoppers who only needed a rare foreign film...They wanted high-fructose laden zombies with a penchant for playing Nintendo while watching Dorf Does Golf videos. If you were loaded down with three screaming kids all wanting Disney flicks, you were marked at the front door like meat!
Thats just corporate America in general. I worked at Sun Tan City one summer in college for three days, and they expected me to sell everyone a package some tanning lotion, some moisturizing lotion, some bronzer, an upgraded package, a gift card, and cheap eye wear, every single time they came in. We had a couple whose skin looked like leather and my manager would try to upgrade them to a higher wattage bed for that extra 20 dollars.
Lol
I was a manager at blockbuster during the VHS days. I didn't care. I just gave free movies to the customers that complained. But we were hounded to sell those $14 membership to each customer, and it wasn't really a good deal.
Does anyone else see the irony in this? We've all been forced to watch cheesy videos like these when we started some entry level, dead end job and hated it and now we're on RUclips watching it for fun. LOL.
Sadly/luckily, I've never been in a job where I've had to watch a training video. :/
~:~
You're right.
I've suffered early 90's Burger King training videos lol!
Worst job ever.
I honestly enjoyed training videos most times... but I usually got in trouble once they explained to me to stop laughing they aren't supposed to be comedies. Then why are they always so funny?
I think the real irony is that this was a video tape about video tapes and now we watch it on the internet.
@@dancepiglover man I'm way too baked for that level of insanity 👍👍👍
Doug is a hot millionaire software developer now.
Marie, on the other hand, is still struggling with schizophrenia and working a minimum wage job.
On the bright side - at least she's not a nerd nor a nerd-lover ^^.
@@VestinVestin nerds are awesome
@@jaredporikos2197 Naturally.
@@VestinVestin :D heck yes
Actuallyyyyyyy Doug is the dude from Dairy Queen that played with my feelings 😂😂
I like how this is a story about a woman suffering from psychosis.
Chill
im glad im not the only one that thinks this. buster is clearly a hallucination since no one else notices him and when customers ask who shes talking to she acts like it was nothing. Very distressing training video 4/5
😂😂😂😂 I'm crying
Hahadshsdhaaasdjsdssfjaaaaaaahaaaaaaaaaaaa😂😂😂
2:21
If that piece of popcorn can come out of the monitor, then my fist can go in.
And other body parts...if you are so inclined
I just laughed out loud haha
Give it to him!!! He's clearly begging for it.
So can a bullet
Oh, right... cuz part of me wanted to flip the bird as my arm went through
too bad buster didn't think, listen and acted when netflix came out.
LMAO IM FUCKING DEAD
Admeralsarms Turns out he is hiding in Alaska.
all these comments are a gold mine. this especially
Winner
Netflix didn't kill Blockbuster. Blockbuster killed themselves by not keeping up with the times. Of course they turned Netflix down because at the time Netflix was worth jack shit.
Calls himself a 60's movies buff but doesn't know the name of the last Peter Sellers, Woody Allen movie.
he got nervous because of the girl ;)
Haha. Im a fan of the beatles but dont know who the lead singer is.
Good Christ.. stupid fuckers
Never dumb enough to buy candy at BB. Dollar General Store, you overpriced twats.
That's actually pretty depressing; shows how dumber every decade is getting :/
it ends at #2? I was ready for a whole season :(
Best comment ever!
April Simkins Yes, I was curious about the romance between the employee and whomever Buster would whore her to.
😆
Netflix cancelled it :(
8bitRae if we all petition maybe they will bring it back
Like she'd be able to feel that piece of popcorn thrown at her giant mane of hair.
What's the big idea?
I was thinking the same thing!!!! The actress probably turned around when they gave her a que
L.O.L., and that's just what I was thinking too!
each of her hairs is like a fine, sensitive antenna~
which needs to be tuned to sense the custmer's needs.
MY MAN!!! 🤣🤣🤣
okay, the end put it together. Buster is the ghost of a store manager that died on duty in the mid 80s. His last words as he clenched his chest and fell to the floor: "UPSELL! UPSELL!! UPSELL!!!" Since then: he appears only making himself perceivable to store employees, and he made himself into this Buster character to not scare them with the gruesome truth of his origin.
Oooh, that makes for a cool little ghost story, I like it.
so sad.. watching this poor schizophrenic girl battle her delusions, hallucinations, and voices while working her minimum wage job :( truly a portrait of american life :(
All for the American dream fam.
This needs to be a Netflix series
It's ironic how this beautiful and likable yet schizo girl looks like Pamela Springsteen from Sleepaway Camp 2&3. I think that Angela Baker killed the real Marie and took her place. Boy what a movie that would make.
I worked for a place that was promoting this sort of thinking .. psychopatic sales , and I quit it . It was too insane .
Shes showing signs of paranoia as well
Eventually, This blockbuster was found to have a severe amount of lead in the store's paint. This caused several employees to hallucinate and in one case a customer, Douglas, who suffered brain damage.
A lawsuit was settled in 2002 and the area was demolished, The only remnant now is rubble and a single VHS of Jungle 2 Jungle which was ordered but never picked up.
This woman is definitely hallucinating a strange man on TV screens.
and im the king of pluto
@@jiogcyihsugyiocjfdoivhphvw6821 lucky.
Jungle 2 Jungle of all films? Dang.
Nice poochi poochi.
I'm in love with Marie the Blockbuster girl. That hair!
Same
Ikr I love her hair
I love her hair too
Legit cost half the budget
@@jamiegreenwood4159 will Kristin ever have a movie date with me and watch notting Hill with popcorn and pepperoni pizza and diet soda on a Saturday night
Buster is a manifestation of all the mental suffering and torture previous employees were subjected to.
At first I was sad when she wrote off Doug just because he's a nerd, but then I saw Doug and totally understood.
"Parting is such sweet sorrow"
Apparently, Doug was hung like a Tibetan Yak and enjoyed a long career in hard core porno movies in the 1990s until he succumbed from AIDS. Marie dodged a bullet by avoiding him.
But those are the people that are hidden gems when you actually get to know them. :)
~:~
He gives off serial killer vibes...
Honestly I thought Doug was retarded, which was a word we all were 'allowed' to use back in 1990
OMG! her husband will freak out when he finds out she spent $15.84 instead of only $10.00. she may have just caused a divorce. O:
Hahahaha! 😋
+areanna beyer she will come back next week with broken teeth and a black eye.
+areanna beyer lol you complained about being here for part one now here you are watching the conclusion? I guess you just couldn't keep away from the old BU!
yogibear2k10 Well I had to find out what happened. lolz
+areanna beyer same xD
I work at Blockbuster when I was 17 in the early 2000s and I remember watching this training video 😅
That is so weird they didn’t update the training video..
Lmao, I worked at a video rental store in the same time frame and our training videos were from the 1980's and early 1990s as well haha.
@@jctrock That would require spending money which is the anthesis of major corporations.
That's cool!
"if you order it today, it will be here by the end of the week" ... today people won't wait 3 hr download 😭😭😭
She's sunshine on a cloudy day lol
Millennial Smark's WWE Channel Marie instantly got wetter than an otter’s pocket with that line
I just knew that "videolog" was going to be a big ass binder instead of a computer. I missed those days.
Yeah, and the people look and dress much sharper too. Now all the kids have bangs over their faces and pants on the ground.
Spending my Sunday watching this, This. Is. Life.
So am I. I don't know if I should be happy, or sad!
VMIFerrari lol either way, these videos are cool
Tragiic ya the 90s seem cool
When this video was made, 16-bit game systems were the latest thing, you'd see stuff about the Gulf War on TV every day, nobody carried mobile phones, and there was no internet.
Actually they had Internet, just slow as fuck. Downloading a Jpeg would take up to 30 minutes! 😁
2:50 "And you're still batting .500." I feel like they could have come up with a better line for that. Anyone batting .500 is doing extraordinarily well. If major league players batted .500 they'd be a legend for centuries to come.
hilarious. Anytime i went in a blockbuster the people working there were rarely to be found and never suggested shit, lol
Same here, mine was always like a ghost town
Was this opportunity expert on vacation when Blockbuster missed the boat on Netflix?
+Groth1175 actually the founder of Netflix pitched the idea to Blockbuster in the late 90's and the response that Blockbuster gave to him was that it wasn't a good idea and that movies by mail would never take off or be successful, boy was they wrong.
***** Yup, exactly what I was thinking :)
+ResidentGerm They also later had the opportunity to buy the business at a relatively low price.
Best comment! :)
Doug went full Simple Jack.
TropicalPriest He was less of a "nerd" than the Pink Panther/Casino Royale guy.
Never do it
Lmao.
Marge Simpson detailed her husbands abuse. More than $10 on movies, and she gets punished. It was a cry for help. '
Marie missed it. Missed that opportunity to save Marge. Marge Simpson. Simpson. Marge. Simpson.
Why would she help Marge with her personal life? Sales wouldnt increase.
Marge was a REAL person. That needed help. Marge Simpson.
D’oh!
AY CARAMBA!
Just come often so you'll see more movie ... I don't think it's wise ... if the husband gave her a budget of 10$ a week and Marge goes 3 times in a week spending 8$. The poor minimum wage employee who got hallucination issue (schizophrenia for sure) just became accomplis of the massacre of the poor Marge Simpson by her husband.
clean the VCR every 20 hours? wild...
TheAaronFreeze 20 hours of use. Like every ten movies you watch, not more than once a day.
Damn I better clean my VCR heads....
*that aukward moment when I realized my VCR never got cleaned*
@@CMT1995 Agreed.
Like once a month maybe longer but it’s not as important as it sounds and the best way to clean it is to open the case and do it manually
Everything that this dude says to do...is exactly the stuff that drives me nuts when i'm out at stores, etc.
It's so sleazy feeling and insanely aggressive.
Listen to the customer unless you trick them into going over their 10$ budget willingly then it's ok.
her husband is going to go bannanas
This is sooooooo pre-internet. It's awesome.
It's a Peter Sellers data repository.
ANY cashier knows an old woman DOES NOT dispense her change THAT fast.
Now I'm fully trained to work at a store that doesn't exist anymore.
Buster deserves a hearty "FUCK OFF!"
brigadierburnsauce He probably drank bleach when the company went under. The franchised stores not owned by blockbuster are still open.
Oh, Brian! I hear you're having a get-together. How about I come by and you can clean the head of my VCR?
I choked!!!!!
She swallowed his jizz before they left the parking lot
Brian Garon
Bahahaha!
@@CaptainSpalding72 well that escalated quickly
Did he say Marge Simpson? Buster mocking the hell out of the nerdy kid was *real* classy. Nice to think of your customers like that behind their backs and shows that all the "help" he's suggesting is 100% just about fleecing them in the short-term and not making them like your store/company enough to keep coming back. And wait... if she comes in more often, she'll still pay more than what her controlling husband restricts her to! And she paid MORE than $10 this trip! WTF?
Given when this training video came out and accounting for lead time for filming it etc... it may have been just before the Simpsons existed (or they were just obscure from the Tracy Ullman show) so funny enough that might have just been a funny coincidence. Kinda like how the protagonist of the movie Troll is named Harry Potter.
@@ironwolf56 It definitely is from 1990, you can cross-check the movies listed behind her ("Tremors" for example). The Simpsons debuted as a full series in fall 1989 and was a huge hit when this was filmed, making the Marge Simpsons reference a bit odd as the woman was nothing at all like cartoon Marge, and her son even less like Bart. It makes no sense. And yet I'm pretty sure we've all thought about this far more than the brain trust that created the video.
First question I'd have for Buster would be: "Do I get commission? 'Cuz if not I ain't selling shit!"
I feel so grateful I worked for the regional video rental chain in ‘96 and I was never required to be ‘sunshine on a cloudy day’. I was polite/surly depending on the customer and sat with my feet on the counter drawing my art and chewing gum 😂
life was so much easier back then. little things like going to the video store, getting popcorn were all you needed for the night
When she became an opportunity expert, shod she have gotten trapped in the video realm and Buster freed
it's a travesty that that isn't what happened.
LOL good one
I was kind of expecting that, actually.
What if he's only 3 inches at max hardness?
what
I wanna make a psychological thriller based off these training videos. Poor girl just wanted a small job to hold her over for cash in High School.....she never asked for what came next. I'll call it.....Busted.
How about....."Block-Busted!!!"
I would get behind this idea
Eww! Lol gross!
We need to start funding this idea right away
I miss going to Blockbuster after getting a report card and getting a free movie.
Omg rightttt
I don't know who is more crazy. The girl who is having hallucinations about a man talking to her on the TV or me for watching this Training Video.
This is a question I don't want answered
....
ur the crazy one
What video.....
6:14 I used to waste money on VCR head cleaners that never worked well, until I simply unscrewed the VCR lid and cleaned the heads myself with a cottonball and rubbing alcohol. Worked perfectly.
Oh my goodness, the inside of this blockbuster is so nostalgic... i remember how when you left you always had to walk through the electronic sensors... as if those movies cost them a fortune lol.
But mrs Simpson still paid over $10 even though she specifically said she wasn't allowed too. Mr Simpson is gonna be annoyed!
You mean Homer?
Andrew Howard she couldn't pay more than 10 dollars for tapes alone, so the vcr cleaner was ok lol
Depending on when this video was released, it may have come out before season 1 of the Simpsons was aired.... So long ago....
It was 1990, Simpsons started in '89
D'OH!
Kids today will never know the joy of a freshly cleaned head.
"I'm a 60's movie buff but I don't know the name of this well known 60's movie!"
Well he probably wasn't even real. Marie imagined him.
@@TNAROHfan Marie has some issues.
These training videos makes me feel like sunshine on a cloudy day
Didn't Doug's mom go over the 10$ limit when they bought the VCR cleaner?
Incoming backhand from Mr. Simpson
I feel like.. Blockbuster is a purgatory. Buster is really the regrets she had in life and she's there waiting for Brian, who died at the concert. AT the end she leaves with him to the afterlife, leaving her friend with the eternal tormentor. And it still makes more sense than what I just watched.
Oh man. This is giving me memories of the Blockbuster near me. It looked close to the one in this video. That blue carpet, white premier lights around a movie poster of a new release, and it always smelled like popped popcorn. Those were the days. 😢
I would just turn the monitor off.
then it would turn into a poltergeist situation, i would just listen to him and get it over with to avoid his wrath.
metallijosh I would just get a couple of the VERY expensive 2 liters that blockbuster sold and just throw them all at the tv and try to brake all the tvs
Then how would she have gotten trained for her new job?!
Buster don't play that shit
8:29 Confirmed creep
3:54. Literally this morning in the shower I said "Hey, what's the big idea??" in my shaving mirror like an 80's/early 90's dork and laughed. Talk about synchronicity.
Three minutes in, and I'm guessing this ends with Buster telling her to feed him a stray cat.
Listen: Feed me a stray cat!
Think: Where can you find a stray cat?
Act: FEED ME A STRAY CAT.
I do believe that $15.84 is more than $10.
Mission accomplished then. She made the customer happy (by fulfilling an implied need), and made more money for the company. Ain't sales great?
Still a better love story than Twilight.
I much preferred the mom & pop video stores. Blockbuster was a big corporation who's motto was sell, sell, sell, push product, as evidenced by these training videos. As someone said in Part 1, no matter what this girl did, or how hard she tried, it was never enough for Blockbuster.
If she wasn't good enough they would have fired her. It's ok to be taught how to be a good salesman. She's young. There's no way she'd have the skill just yet 😆.
Now I'm fully trained for a job that doesn't exist..but when VCR makes a come back, I'm ready
When she was going to check the "Video Log" I was expecting her to check the inventory on the computer...but I guess this was too early even for THAT.
Lol people think she is a psycho because she screams at a blank tv and constantly thinks out loud.
"Here comes Marge Simpson". How lazy can you be?
It was an internal video and bet no one outside of employees would see it. Otherwise, they would have been more creative.
Justin Forsythe The people who saw this probably didn't even know what the Simpson's was
D'oh
Jackie Jikariti know they knew. The Simpsons was already a popular show, and these are people working in a video rental store so of course they knew.
Exactly.. they are making it entertaining because the Blockbuster staff need to pay attention to it.
Bet your ass I am now perfectly trained for Blockbuster, Old Country Buffet, Pizza Hut, and Wendy's
Whoever kept this deserves a medal.
Dough may have not won her heart but he sure has stolen the hearts of 450 people
ikr.
Who
4:50 the irony of there being a "Sex, Lies, & Videotape" poster hanging in the background.
"Joan, have we found a little friend to talk to? Right? Right?" Lol, this is GOLD. She seems like a perfect psycho killer.
And of course, she's "sunshine on a cloudy day." Seriously someone was having the giggles when they wrote this up
Buster, worked from home before Covid.
Like they ever expected any teenager with a part time job to care about making their corporation money. Nothing worse than being hammered with none-too-subtle "BUY THIS!" suggestions at every turn... like someone said on the comments below, "She was already the ideal employee at the beginning: smiling and minding her own damn business allowing customers some goddamn space" :-)
Fleece the customer for every fucking penny. Do it. FUCKING DO IT.
Doug is now the CEO of Google and Marie is now living above a bowling alley with her ten cats.
8:15 Looks like Brian is about to get lucky in the Action aisle of Blockbuster. Dayum Marie, you nasty! (and crazy).
She swallows!
+Green Vine she spat with me....that damn bitch
Awwww man, this takes me back. Right up until around 2004, any new employee had to watch these. Of course, Netflix and redbox drove the nail into the video rental days, and thus these corny training videos went the way of the Dodo. I still miss them, before I became a store manager and having to watch them, and afterwards making others endure them, just as I did. RIP to all the video rental stores: Blockbuster( I know about the one in Oregon), Video Update(and later Movie Scene), Hollywood Video, Video Ventures, and all of the others I missed.
Just off camera, Rian Johnson is muttering "They're mangling my fucking words, man..."
PVT Tapes? Previously Viewed Tapes Tapes?
Yes. You pay for them with money you get out of an ATM machine.
I think the nerd in the beginning is pulling a Ted Bundy routine.
R I P Blockbuster Movies we will always miss you
I remember opening an account at Blockbuster and then an employee started using my account to rent stuff on it, for what I assume was meant for a small child, and never returning the tapes, hitting me with over $40 in late fees.
I tried to explain I never rented those movies, I didn't even have kids. But that particular store covered for it's employees. I'm sure I wasn't the only one they were doing this to.
I wound up never paying it because the store closed down and they never got back to me about it. Scored some nice N64 games for $7 during their liquidation.
Poor Marge Simpson. She went over her limit by 5 dollars and is going to get a savage beating when she gets home.
Buster clearly has a type.
This was better than some of the crap I rented back in the 80's and 90's.
This Blockbuster training video is now 30 years old. I wonder what everyone that took part has been doing?
Marie's a grandma now, living in Panama City.
Marrie never got that promotion but invented the term Netflix and chill
Marie is still cleaning heads
Can I just say, Mrs Simpson has to be the ideal customer, exact change, no messing around with the register lol
Marie ended up on maternity leave 8 months after this was made. The real opportunist....Brian
This is like something out of Saved By The Bell. I love how cheesey the 90s were as a 90s kid!!!!! Awww the nostalgia!!!!!😊 Going to the actual store and raking in all the late fees!!!!😜
Just remember the three easy steps. Make Us Money.
I can't believe there are actual kids to whom video rental stores are a foreign concept.
Man i miss renting movies. Best feeling ever was fri evening picked up pizza hut and then local mom and pop rental store. Miss that si so much
Yesssss! But it was blockbuster for me lol.
Yeah, Netflix, Hulu and all that may be infinitely more convenient, but we lost something between then and now. I miss the family affair it used to be to plan out some good takeout for dinner and go out to rent movies for the evening. Streaming just doesn't hit the same way.
“Don’t forget Saturday before midnight” or we’ll late fee your ass all the way to collections
omg she's so cute :O I love you Blockbuster chick!
IKR
she's probably hit 50 by now
Stop reminding me of my mortality.
rudolphg76 nah you're special. You'll stay like this forever.
She might be 15 too
Mocking a customer's son?? wow...
How did this get past the necessary review people before being shown to employees?? Hm...
The 90s!
It was the 90s people back then didn't get as offended as people do now today...
@@benjaminmonroy8622 I mean, it's not even that offensive, it's just kinda being a jerk
It's the 90's you could get away with it.
@Spic Olé That's crazy. Just out of curiosity, what company was that, or if you don't want to say the specific company, what industry?
dang blockbuster knew how to choose their actresses
Why am I so invested in this
Ah, the VCR headcleaners I remember using them back in the day. Roswell, Ga is close to where I live and grew up. I could have shopped at this Blockbuster back in the day.