Concealed Cistern Problems? 5-Minute Fix
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- Опубликовано: 9 фев 2025
- If you've ever had concealed cistern flush problems? This 5-minute fix for a push-button toilet mechanism will repair the problem.
Abacus Easi-plan Concealed Dual Flush Cistern:
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Great Video. Which brand/model cistern is this?
Abacus Easi-plan Concealed Dual Flush Cistern: tiny.cc/joy5pz
ruclips.net/channel/UCegXbEOjcTHKgR21AV6KmYA
I live in the Bahamas and our new rental home has these concealed cisterns installed. I had a few sleepless nights when the WC started to run. The plumbers here aren't familiar with these systems and they have no hesitation to grab a jackhammer and blast away. And there is no way on to match tiles and grout. Your video is perfect. I was able to fix this in minutes. It was easier than fixing a classic cistern. We have high calcification in the water here so I cleaned up the float valve and what you call siphon as you advised and all is perfect now. If you come this way you can stay in one of my rentals on me any time. Thank you!
Dear Roger. I can’t begin to tell you how much this has helped me today. Our system is a Geberit but essentially the same and when I saw the water slowly running into the pan I was horrified it might mean a total strip out of the bathroom wall! You have considerably added to the state of human happiness in our house! Many thanks, Colin
Hi Colin
Thank you, I am very glad to hear it.
I think we are all lucky to have RUclips, I have fixed a few things in my house with the help of videos.
The fact that some plumbers start hacking off tiles is a sad indictment of their unwillingness to ask the question that took you to this video.
@@SkillBuilder Same thing here, saved a huge headache!
@@SkillBuilder hi Roger great video I followed your steps and found out the grey inner seal rubber is deformed so water leaks, I simply turned it around and it’s all good 😊 👍
So was your issue, just related to the Parts needing a bit of a spring clean?
This is super helpful - well presented, and very accessible to someone like me who knows nothing about plumbing! I'm pretty sure it just saved me a plumber call-out. Thanks!
Thank you Harry that is generous of you
Had a new concealed cistern installed and it wouldnt flush without holding down the button all the time.
Spent ages researching, reading forums etc.
And your video fixed it in 80 seconds.
Thanks very much!!
Great to hear!
I am living in Germany and I never comment on RUclips Vids but you just saved me a ton of time and probably a ton of money. I just wanted to say THANKYOU!!!!!!!111!! WC water was running and would not shut off. Started as a trickle at 1st then got worse and worse. I just disassembled everything like you did, cleaned it all up and rinsed out the water tank. There was a bunch of dirt/hard water build up that I removed/cleaned. Put it all back together and PRESTO no more running water. 😀
I just did the same here in Stuttgart area🤣
Great video.
I'm a general builder who has been trying to get a plumber to service a Villeroy and Boch concealed cistern for 2 months now.
Have spoken to about 20 plumbers.....you mention villeroy and boch and concealed cistern and all have said not a chance.
After watching yours and other videos, I decided to do it myself.
It was so easy that I decided to descale all 3 concealed cisterns in the house....took 30 mins a cistern.
Have now decided that if general plumbers are that scared of these cisterns, when I retire, I'm going to start up my own concealed cistern servicing company 😂😂😂
Only joking....when I retire, I'll be fishing, playing golf and travelling 😀
what´s your secret to having 3 bathrooms in a house?
@@vitalis He's a builder. Loadsamoney!
Thanks
Thank you sir
This guy is great. I have lost count of the number of times I have done a job with his advice/videos. Thanks!
Brilliant, Roger, thank you very much! You helped me fix two leaky Geberit cisterns over here in Poland. I had watched a good half a dozen similar videos before I found your one, and none of those lads were as precise and to the point as you were. Top marks!
Nice one Roger! Mine developed a fault yesterday, water kept draining into bowl. Took everything apart quite easily thanks to your excellent video, lots of Water stone and bits of old tile plaster and such. Gave everything a clean and put it back and its working like new. NOTE: there was always a slight trickle from the cistern into bowl (causing horrible skidmark looking stain) now there no a single drop dripping into bowl. Keep up the good work Sir!
Glad it helped. They have a debris cover to stop stuff dropping in when the build is under way but for some reason plumbers chuck them out
Ooh- this is what mine is doing- going to have a go at doing all this!
I definitely need to admit that you have such awesome skills getting around with these wall cisterns. Appreciate your teaching skills for any person without basic understanding of how cisterns work. Way to go... Thanks for this wonderful video.
So helpful! With guests coming on a holiday weekend, I wasn't sure what to do! So easy! No need to call a plumber! Thanks!!!!
Thanks for solving the mystery of how these toilets work- previous to this I thought if something went wrong they would have to rip the wall out. This makes me thinking I might get one.
I thought exactly the same, which stopped me from getting one for my new home. I can now go ahead and purchase one. Thank you heaps.
Brilliant thanks!
I have got exactly the same system, but it's labelled Saneux.
I had a plumber come and have a look and he didn't know how to do it and was talking about smashing tiles off.
He suggested I contact the manufacturer to find out if it could be serviced through the button plate and if the parts were available.
Your video has given me confidence to tackle it myself.
Fantastic video, thanks. I’ve had a misbehaving one of these since it was installed five years ago. The plumber had left the assembly rods too long and they were distorting the rear plate. Thanks again.
Thank you. My cistern was a different brand but the basics were the same. I had spare parts because I had two of the same loo but didn’t end up using one when we reno’d. The flush buttons stuck, the intake going into the float had some kind of partial blockage and the water didn’t seal fully and trickled into the toilet. From a few weeks post install. The plumber left the area. Your video saved me hundreds. Champion. Not to mention I thought it may mean ripping off tiles and wall which would mean thousands. So grateful.
You little legend! We ordered a part for $65 thinking it was the issue with the cistern running into bowl constantly. it didn't fix issue after hubby replaced it. I just goggled it, found your video watched it and just pulled the entire thing apart rinsed it all wiped out the bowl which had lots of debris in it and put it all back together again. My daughter was like way to go mum! Lets see if it remains silent (ie no leak present atm). I may have just sorted it out. Fingers crossed. Thanks heaps for sharing this video. Cheers Kathryn
Your daughter is right. Well done for sorting it out. It is amazing how much rubbish you find inside some cisterns and builders don't understand that all those bits sitting on the seals are causing problems for people.
I've got a bit of a love hate relationship with these things. With the introduction of low content cisterns they needed something like this which dumps the entire contents very quickly rather than a siphon which drags the water up and over the before the siphon starts going and has a lower flow rate so you need more water to flush the pan. The advantage with those is that they couldn't leak like these new ones do. A friend of ours had a massive water bill because she didn't realise hers was leaking. It's not always easy to see the trickle of water running down the pan. Mine has a Grohe flush valve and I recently changed the head because of this but to be honest it's lasted around 14 years so can't complain. Grohe stuff is pretty good. They are reliable but you have to watch out for that trickle especially if you've got a water meter. Good videos as always.
I just want to leave a comment here of how grateful I am after watching this video. It really helps me to fix my toilet!
wow!!! hats off to you!!!! You are a natural instructor/teacher and really know the stuffs. I was solely able to follow it and fix everything on my flush in my first go!!!!
Brilliant Roger - thanks for keeping it simple. I'm a DIY person and this saved me hassle and money.
Roger you are a GEM! Just completed our Vitra and it matched your video to a T.
Dead easy and perfect result, I did replace the large silicone disc which I preordered as this was seeping water into the pan
Well done, it is easy enough once you know how it all works
It's amazing how a professional makes it look so easy 😁
Thanks so much for this video. I hadnt got a clue what to do with my eight year old saneux concealed cistern that had a constant flow in to the pan. It would make noise every few minutes all night in my en suite and keep me awake. Followed this and descaled and cleaner the internals and reassembled and it’s fixed the issue. Thank you.
That is great to hear. Sleep tight
Thank you, Sir! You just helped me fix a leak in about 20 minutes that's been bugging me for two years!
Glad to help
Instruction are great very helpful to solve my parisi toilet problem. Thanks mate
Glad it helped
Fantastic how to video.. no bull no music just facts .. wish they were all like this !!
Thanks Roger, just had new installation, one pushrod wasn’t not set correctly. Your video made it a very easy fix. Thank you. Excellent!
Thank you so much! I was scared to touch the toilet at first but I just followed you and it got fixed in 2 minutes.
Thanks for the great video. I find it very useful but after the installation, I discovered it was not flushing and water was not getting to the toilet. What can be the major and how do I correct it?
There is an isolation valve inside that needs turning on. Remove the flush plate cover and look inside the cistern on the upper left.
You saved us Roger! Thank you for such a clear explanation and demonstration of how to fix our cistern. great job, thank you!
Can't thank you enough. Cheers Roger! So easy to follow your instructions, saved me some money so much appreciated.
Glad to help
Spot on, need to get these installed when I re-do my bathrooms 👍🏼
This video is absolutely fabulous. Easy to understand, easy to follow. Made me feel so successful!
Glad it helped!
Amazing video. Super clear. Step by step. Ive just cleaned my system and everything worked perfectly. Thank you for recording this!
Great to hear!
Water was leaking out of my cistern. Thanks to this great video, I was able to clean out the lime scale buildup and stop the leak.
Thank you for the clarity. My daughter has this type of cistern and there is water dribbling down into the pan. So hopefully I will do my best to sort this out. Thank you again.
Thank you, great explanation. My hose has traditional metal flat head isolation, I’ve turned it 90 degrees but it doesn’t stop the water. Should I keep turning it clockwise
Thank you for this video, my button was pressed in and wouldn't stop flushing. This video helped me learn how to open it up and resolve my issue.
Skilled presentation, clear explanation. Thank you for sharing your craft!
You're very welcome!
Thanks. Our new house has a concealed cistern and I was dreading the day I will have to fix something. Your video has relieved me of a lot of worry.
We heard from a householder who had a plumber in to fix one of these and he said he would have to hack the tiles off the wall. Thank goodness she told him to leave it.
Such a well constructed teaching session, thank you
Another good informative presentation Roger. I am shortly going to install that type of lav in my bathroom and now have some insight into the setup thankyou.
Hi James
Take a look at our installation video for this w.c. There are a couple of tips on there that might save you making a mistake. The job is easy enough but there are some common errors people make.
ruclips.net/video/zVldUMImdm8/видео.html
Thank you, Thank you, Thank you. I have a new Toto wall hung unit that leaks from the shutoff valve and the connection to the filler. Toto was absolutely no help at all. Your video showed by what to do. Now every thing works. You provide a great service!!! Toto should pay you.
Thank you very much for your video! It has resolved the mystery of concealed cisterns for me!
What a cracking explanation and video. Thank you very much. Absolutely brilliant!
Thanks for the video. Definately should try this on mine system
If others like me are here to figure this out and cant open the cover plate, mine needed me to push right instead of up. You can feel for the spring he showed and push further that way..
There is not enough information on this topic, am glad this video is of good quality.
Brilliant Video - Thank you very much. Followed your instructions to resolve the issue - Cistern now working like new
Thanks again
😀😀
You're welcome!
Rocket science not required. Just patience and common sense. Great clip.
This video just saved me about $300!!! Thankyou!
Sir, you are my hero ❤, thank you so much for all these explanations. I repaired the problem myself in 30 minutes saving probably 100 bucks (that’s what they charge you in switzerland to do this kind of jobs)
Just sorted mine by cutting a bit short the plastic rods! Thank you!
Thanks, Rodger. You helped me to replace a broken Geberit syphon which is very similar. Someone else commented here about the plastic becoming brittle with age and that’s exactly what had happened in less than 20 years. Two small retaining lugs snapped off during normal flush and I had to replace the whole syphon unit. Not the most environmentally friendly design but I agree that the whole replacement procedure was straightforward thanks to the clarity of your instructions.
Thanks Ray. It is a shame that they can't make the components from something better. I am glad the video helped.
Thanks a lot! Saved me a call to the maintenance ❤️
Glad it helped!
Mr. Builder.. You have saved me so many nerves and also money for a plumber.... Thank you so very very much :D
Thanks
Lifesaver. Thanks a lot. I will give mine one a go, was freaking out and thinking will need to break wall etc.
We need to do another video. 'Don't break the tiles'
@@SkillBuilder big time. I was able to clean it all, now just need to adjust and try. A job for tomorrow... 22:34 here. Thanks again.
Although my concealed sytem is a little different, this video gave me all the information i needed to fix my leaking toilet - many thanks
Glad it helped They do vary a little but the design is similar and if you have a little bit of idea it helps. The big problem is finding spares for some of these unbranded ones.
Many thanks.
Very helpful and on point. Thank you.
Great and simple explanation.
Fantastic explanation.
Great....you explained so well....thank you.
I repaired my cistern in India.
Thank you! This worked
Thank you so much for the video, saves so much time and money!
Using a completely different system but your video helped me! Thanks a lot! Had problems with new toilet kept running. The thingy in the middle was not places correctly.
Excellent. Great video.
This has to be the most video ever! thanks!
Great video, worked for me, stopped the dripping.
Well done!
Great video thanks. I had no idea how to take mine apart (it's a Geberit but looks pretty much identical to your video) before I watched this video. Issue turned out to be with the float valve which was leaking so had to order a replacement.
Glad it helped
Salvation! ... from a great deal of four letter words whilst trying to fix it.. it Worked for " Geberit " alas inlet valve had to be replaced , but it was exactly the same steps otherwise. Thank you so much !
Glad it helped
Such a great teacher!!! cool calm collected and expertise in knowledge...might go ahead and buy a wall hung now I know what to do!
Excellent video and explanation, watching your video has enable me to fix our toilet, and save me calling out a plumber for a trivial job, thank you.
Many many thanks dear .it's very great video for plumber
thx man, just fixed my running built in toilet :D
Thank you for the good work
Thank you!
Roger, I love watching your videos, you explain things so simply and precise. I'm doing my plumbing course in the new year, cant wait.
Thanks for your advice and videos. 👍
Hi Mike
It is good to know. Best of luck with your course. You will have plenty of work.
Great video and at a speed that is easy to follow. Will give it ago! Many thanks!!
We have fixed our toilet water leak. Your video has helped us to save money and time. Thank You!!
Thank you Roger, that was very helpful. I fixed mine by reinserting the flushing rod correctly 😊
Great video, gives me confidence in fixing my cistern. 😊
You can do it!
@@SkillBuilder I fixed it already. Thank you...
Only just come across your video, it's great, I had no idea you could fix so many problem through the flush button panel. Unfortunately my leak is where the cistern outlet joins the flush pipe into the toilet itself! In order not to completely dismantle the whole thing I've managed to wrap amalgamating tape around the joint so hoping that works! Where could I get a spare flush valve for this model? (I'm in the UK)
www.toiletspareparts.com/ The reason it is leaking is because the flush pipe was cut too long and has pushed it out of line when the pan was pushed back,
Just fixed our cistern. Thank you...!
No doubt a great video. How to stop water overflowing?
Thanks so much for this. I have changed all parts after many years, but water is still running into the pan. Any suggestions or ideas as to what could be the problem and how to fix? I tried with limescale products including vinegar and soda thinking it could be some build up but the problem persists. Any thoughts would be greatly appreciated 🙏🏼
There is a little washer that you can change in the bottom of the flush valve. It is easy to do but rare that it ever needs doing
Great design and excellent video
A very helpfull video, but one important notice: he is demonstrating it with a rather brand new system. If you are trying this with a system that has been in use for years, chances are really big that limestone has built up in all sorts of crevices, especially where the parts are supposed to fold but can't anymore because of the limestone, so they WILL crack. So you will end up with replacing the siphon or the floater in whole and those are not cheap. So if your system has been in use for years, and you want to take it apart to clean it as it is leaking, then the advice I got (when helas buying the replacent parts) is to first drain the water, then fill it up with a mixture of water with citron acid and let it soak for at least 24hrs so the limestone gets dissolved, or at least softened. At that is still not a garantee, as "those parts are made to be broken when seized up with limestone, so you will end up with buying the whole replacement part anyway" .
FYI peeps, this abacus cistern and internals is identical to Rak/Roca/Gerberit concealed low profile cistern (save for slightly different debris plate / rod arrangement).
Thanks, just the knowledge I needed!
Glad it was helpful!
It's 3:37 AM now,, Brilliant video, it's going to help me for sure.
Thank you 💗😌
Plumber was useless - this fixed my issue -thank you
Nice one mate... very clear and informative... cheers..
Thanks, great vid and easy to follow. I have a similar system which works fine. However the flush is very strong which makes some water spit out of the actual bowl when flushing. How do you adjust this?
A massive help, thanks mate 👍
Thank you very much..
Fantastic video, helped me no end to remove and clean everything. My cistern still isn't filling up so the flush doesn't work. I think the float valve must be faulty, when I turn the water back on it trickles into the pan. Any suggestions?
Take the valve out and clear the filter. they block up with crap from the mains.
@@SkillBuilder the float valve? Where is the filter on it?
Very, very helpful video. Many thanks.
Would be great if all manufacturers did something lije this, I have a Roca one which keeps trickling so I'm hoping I can use this excellent video to fix it. Thanks for the clear instructions.