Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about removing the back cover of your Chromebook. I will do my best to assist you. Please refer the user manual of your Chromebook as it may help you: bit.ly/3uwXupB Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! I'm afraid no, you cannot upgrade the RAM. Let me know! Regards, HP Support
Hi Denis, thanks for contacting! I understand that you need to know about finding the write protected screw on your Chromebook. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
+Wiston Corea Flip the laptop right side up and use a thin blunt object to pry the keyboard surface from the bottom half. The bios screw is located to the left of the fan, it can be recognized by the fact that the copper circle it sits on is split in half "( )" vs "O".
How do I replace the back cover on this chromebook
The one we’re the screen is
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about removing the back cover of your Chromebook.
I will do my best to assist you.
Please refer the user manual of your Chromebook as it may help you: bit.ly/3uwXupB
Binu - Social Media Tech Support
hi, does this chromebook have upgradeable ram?
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
I'm afraid no, you cannot upgrade the RAM.
Let me know!
Regards,
HP Support
What if the screws aren't coming off!?
+Zander Skaggs Could you please elaborate the issue you are experiencing on your Chromebook?
I can't find wp screw on 14a-na0503sa
Hi Denis, thanks for contacting!
I understand that you need to know about finding the write protected screw on your Chromebook.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu - Social Media Tech Support
i have this same Chromebook, where can i find the exact battery so i can replace it by myself?
+Meme._.3xpert You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@@HPSupport thank you HP! Have a good thanks giving ;)
@@HPSupport does the motherboard need replaced? Chrome is isn’t installing 2:02
If this chromebook does not turn on, what do I do?
+supermanrice35 Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3GMtQRO
Where´s the wp screw?
+Wiston Corea Flip the laptop right side up and use a thin blunt object to pry the keyboard surface from the bottom half. The bios screw is located to the left of the fan, it can be recognized by the fact that the copper circle it sits on is split in half "( )" vs "O".