Yesterday we visited some people at an airbnb. It had one of these fireplaces with the controller in this video except the fireplace was about half as wide. Nobody could get it to work so I decided to try. But I couldn't get it to respond either so I went to RUclips and learned there are buttons next to the power switch which did turn the fireplace on, but it was only cosmetic flames, the heat button didn't seem to do anything. The controller doesn't appear to have replaceable batteries. Is there a usb charge hole I didn't notice? What is going on here?
The answer will depend on the exact model. You can contact Greg Burke, the national sales manager for Modern Flame, as he is very familiar with that specific project... I know that he would be happy provide the answer for you. I would call or text him @ 858-603-4643 You can let him know you were directed to him by Don @ AES. cheers!
@@michaelheppler991 The heater can be turned on using the remote control or manual touch control in the upper right hand corner of the fireplace. The middle button on your manual touch control is for you're heater. Hit the button twice and it will initiate the low heater setting.
Thank you! Very helpful!
So helpful! thanks
Yesterday we visited some people at an airbnb. It had one of these fireplaces with the controller in this video except the fireplace was about half as wide. Nobody could get it to work so I decided to try. But I couldn't get it to respond either so I went to RUclips and learned there are buttons next to the power switch which did turn the fireplace on, but it was only cosmetic flames, the heat button didn't seem to do anything. The controller doesn't appear to have replaceable batteries. Is there a usb charge hole I didn't notice? What is going on here?
How do you turn it on with out Remote ?
Sofi stadium with no remotes
The answer will depend on the exact model.
You can contact Greg Burke, the national sales manager for Modern Flame, as he is very familiar with that specific project... I know that he would be happy provide the answer for you. I would call or text him @ 858-603-4643
You can let him know you were directed to him by Don @ AES. cheers!
There is a manual touch control in the upper right hand corner of the fireplace.
@@AsiaSamiyah thank you Anthony.
@@AEStechnical thank you so much for the info!
Can this run without the heat?
yes
@@AEStechnical Hi, how do you turn the heat part off (not low or high) just off? Thank you.. just got one installed.
@@michaelheppler991 The heater can be turned on using the remote control or manual touch control in the upper right hand corner of the fireplace. The middle button on your manual touch control is for you're heater. Hit the button twice and it will initiate the low heater setting.
What kind of battery?
Battery size CR20/25
@@AsiaSamiyah Thank you for the information on the battery. Would you happen to know how to sync the remote to the fireplace?