As a repair tech I really applaud you being a service company and posting vids like these to help the public make informed decisions.I quit a major commercial food service company that services and sells equipment and left when they wanted us to sell parts to customers they did not need and held it against us at review time if we did not. I left with my integrity in tack.
It’s not insane, it’s a statistical artifact called the ‘Birthday Paradox’. It would be virtually impossible to build products reliable enough to eliminate the odds of one out of a suite failing first year.
Hello Mr Sheinkoff, I used to work for you when I lived in the Boston Area in 2003-2004. I had to leave your company due to my getting sick with peritonitis and having surgery. I am now living in California and still repairing and installing appliances. Hope your company and family are doing well. Say Hi to Louis for me if he is still working there. Thanks for letting me work for you. - Thomas Monaco
I think most homeowners are concerned how reliable their appliances will be over 10 or 15 years. What they are trying to avoid is that $2,500 refrigerator that needs replacement 6 years after you've bought it.
As an appliance tech I always tell people get the ones you want and be prepared to have them serviced or get the cheap ones and replace them when they break.
That has been my experience. My repair tech told me that EPA standards are the reason you don't have long term quality appliances. I'd rather buy cheap and replace. I've been burned to many times.
Our house came with an old Sub-Zero built-in refrigerator from the 1990s. It had various issues and I had never had one before. It is an amazingly simple machine and easy to diagnose and fix. The thing that impressed me the most was parts are readily available. As long as it doesn't develop the problem of leaking refrigerant, it should run indefinitely.
Yeah refrigerant leaks seems to be the silver bullet for a frig. Just happened to my after 10 years. The Trick might to find a brand that has a well built containment system.
I miss Sears, the place I'm renting now was built around 1982, still has the original Kenmore over the range microwave/hood vent. Works like brand new, use it every day. Dishwasher is about 20-23ish years old, Kenmore, still works great if you know how to load the dishes in it the right way.
I have worked for a appliance dealer for 37 years, when it comes to buying appliances it's like rolling dice, good luck. Most of the appliances you are mentioning are top of the line, and expensive.
Yes you are right. Many people can’t afford these expensive appliances. Whirlpool does make good appliances as far as any brand goes and cheaper, too. Same with some other brands. Now for people who want more that is fine, too. But I know many are trying to save money today so let’s look at cheaper models in cooktops and refrigerators such as top freezer models which last longer due to fewer part problems. And cooktops under 600 work fine. Ovens for 750 to 1500 are enough to satisfy most needs. And as far as the best Washer and dryer it’s Speed Queen and I know. I have one and mine will outlast any set by 10 years or more. If only we could stop this damn outsourcing and we can if we hold Congress accountable. Then we’d get appliances that would last 25 to 30 years again!
Almost all of these brands he mentioned are garbage. EVERYTHING made today is garbage. Just assume you will get a few years out of a modern appliance and just assume it will have problems. That's why I just buy vintage appliances and when I have a problem I fix it myself.
We bought a new house and the previous owners had replaced the entire kitchen with new GE appliances. Every single appliance has major issues, stove, oven, diswasher, fridge, etc GE is worse than our Samsung washer and dryer.
Been fixing appliances in the Midwest for months now, none of the senior repairmen like GE. Everyone has story after story. Anything after 2010 is rubbish.
Just had my 20 year old GE fridge repaired. My repair man said keep it going as long as possible. Do not replace with Samsung. They go wrong all the time. He said probably Whirlpool are the best from a repair standpoint.
I had heard on another channel that Samsung is repairing Icelanders for free in lieu of a class action suit. It would be worth a call. We just bought a house that came with a Samsung fridge and the icemaker doesn't work. I will be calling them when we move in.
As a pro appliance tech in my own businss. I appreciate the short term reliability information, however I usually do service on out of warranty appliances. You should provide reliability information for as many years as you have been in business. One year is almost meaningless, 10 years would be truly valuable for consumers. In the last 4 months I have gotten 5 LG fridges 4 of them had internal leaks and 2 of the 5 had compressor failures. So I advise my customers not to purchase LG fridges. In other words, do long term survey of your service invoices. And do a video "Most reliable appliance brands period". That would be truly valuable. I would create another channel to do this.
RIGHT ON MAN. We are totally getting RIPPED off by these companies. I am only getting 4 years out of refrigerators that should last 20. I never had a freon leak until the last 2 and both of them had leaking evaporators. The repair techs that I have had here have all said the quality of these appliances are horrible and these companies are producing total JUNK. I don't need all the fancy stuff and be able to control them with my phone I just want and need something that will last. You start a channel and I will follow you. They all make the first year. It is down the road we need to know about. And it isn't minor stuff. It is stuff so big that they are too expensive to repair.
I thought this too, but realistically everything mean today seems to be such garbage regardless of the price you pay that I’m not sure there is any out of warranty reliability. People including me pay thousands of dollars for things and it’s junk in two years.
I actually work at a appliances store family own and I can say kitchen aid Ge sub zero and bosh as they are the best companys to not break down and cost the less for parts repairs
Our kitchen aid side by side refrigerator from 2012 keeps breaking since 2013 (4 repairs) , now is making ice in the inside of fridge and water on the bottom ( no more warranty so we keep defrosting it ) also several plastic drawers broken, we are replacing it with a Bosch french door and counter depth. and a prayer.
is it Bosch made in China? I'm looking for appliances Fridge, dishwasher, microwave & stove, what would you recommend? many thanks my total budget 7-8k$
I have a GE refrigerator in the basement that dates back to the late 30,s early 40,s. It's their first "monitor top" R12 fridge. Still works as well today as it did 80+ years ago. Good luck finding one of todays refrigerators lasting this long.
I bought a GE oven last summer to replace my 29-yo unit; & I bought a Whirlpool washer this week to replace its 23-yo counterpart. Your video made me feel smarter than a treeful of owls.
My less than 3 year old Kenmore refrigerator died this week. The compressor is shot. Over a year ago, the lights in the freezer side stopped working. I just lived with that issue. But this week it completely died. The term durable goods no longer applies to appliances, and I don’t think any brand is as reliable as appliances I remember as a kid. I’m 51.
I have a Kenmore and never had a light in the freezer. Mine is the old fashion freezer on top. I bought it in 12/2006. Never had a problem, no service call at all. Guess I am lucky, I think I will keep it until it dies, even though I would love a double sided refrigerator.
Here in Canada trying to find a fridge that isn’t stainless,french door and has the freezer on the bottom is like finding a Sasquatch. All I want is a bright white, single door, ice cube making,bottom freezer fridge that will last 25 yrs, I know I’m a dreamer.
Had a good friend who owned a major appliance repair business in Orange County, CA after he left the Marines, until retiring. I used to go to appliance auctions with him in the 1970s. Larry did in home/business in home and in shop repairs, plus selling appliances he rebuilt in his shop. He always bought Whirlpool or Kenmore (made by Whirlpool then) because he could always get parts and they were easier to service. He offered a good warranty on all the machines he rebuilt, replacing key components when rebuilding or repairing machines. Larry had the parts he replaced no matter what in rebuilt machines mounted on a display board on the wall. My wife worked for him in the office/shop routing calls, ordering parts and more. She took a course from Whirlpool on repairing washers and dryers that had to be signed off on by a licensed repair shop that required her to actually rebuild/repair a washer and dryer. When she finished, we bought the machines and used them for decades. Larry is a stand up guy and as honest as anyone could be. Those who did business with him were lucky.
I purchased a top of the line LG washing machine that cost me $2,000.00 not including the extended warranty. After a year and a half it broke and flooded my entire carpet. Come to find out several people had the exact same repair problem. I used to never purchase the extended warranty but always do now. After paying for the extended warranty and the sales tax I could almost purchase another washing machine. Companies no longer care about keeping customers nor do they care about quality any longer. Just like the cable companies they have a monopoly. Back in the day appliances lasted years. I hate all appliances now because they are all electronic and repairs are a fortune.
My Apts went with brand new GE appliances for kitchen renovation, and they're always replacing the already brand new dishwashers. My microwave needed replaced after about a year, the fridge either heats up with the stove or freezes over after being turned down to adapt to the heating/ spoiling problem, and my stove began sparking after 2 years. Mind you, I live alone. They're not being expected to handle a family, but can't even handle a single person amount of usage.
I have an Australian made Kelvinator fridge it is now 30 years old still working perfectly probably uses a lot of power but I will wait until it breaks then buy a new one Unfortunately no fridges made in Australia anymore .
I loved my Kitchen Aid & Kenmore appliances, followed by the Frigidaire brand. You named 2 brands I've never heard of. Had to promise my Dad a former appliance salesman I'd NEVER by GE - he hated their appliances & policies. Thank you for the update of your opinions.
Very hard to believe GE is the most reliable brand of those mentioned based on our experiences with GE ranges and refrigerators. Terrible, but excellent service. We got to know the repair guy and became friends he was over so much!
I am an appliance repair tech, this is what I've gathered from my experience. For dishwashers get bosch or miele. For washers and dryers I would recommend speed queen. For refrigerators, stay away from LG and Samsung, ge and Whirlpool seem to be okay but I'm seeing more and more problems with the newer models being pushed out. Surprisingly I don't get to work on many frigidaire/ electrolux fridges, dunno if thats because they are less popular or actually are better built. If you could afford sub zeros and wolf's that's the obvious choice.
Our 1976 model refrigerator just died a month ago and I think it would still be going if we hadn't had to move it. It was a Coldspot which later became Kenmore. They do not make refrigerators like they did before 2000.
Our heavy duty Kenmore washer and dryer came with the house 35 years ago and still working like new. Sure there have been repairs and parts but essentially they are tanks. Don't overload them and you'll be treated to many years of service. I'm certain they don't build them like they use to though.
They don't and that's because more reliable and longer lasting mechanical parts have been replaced with much cheaper, therefore more profitable, electronics. My Kenmore washer had a dial you would pull toward you and turn to set the desired wash cycle, then push it in to start it. When it finally died, I replaced it with a GE. I chose it because it appeared to have minimal electronics. But it had a push-button starter that wore out within a year. I was told that the button itself couldn't be replaced-the entire masterboard had to be swapped out, for $300! I got rid of it and bought a Whirlpool, which runs well and isn't nearly as noisy as the GE, especially when on spin cycle. However, it also has a push-button start.
Probably a rebranded whirlpool design 2000 set built to sears specs. If the timer doesn't die you can repair them cheaply forever. If the timer goes, it can get expensive. Those things were tanks.
Everything now is computer controlled and built with a predetermined life span. Then they are more expensive to fix, than just tossing them and buying new, and in 10 or 15 years, repeating the whole process.
Do you not sell Fisher-Paykel appliances? Because I did a huge amount of research on the brand before I purchased the entire suite - 6 burner gas range-top, double wall ovens, refrigerator, dishwasher - for my kitchen. I also bought Miele stackable European sized (24” wide) washer and dryer for my laundry room. I’m thrilled with everything! The functionality is amazing, they’re quiet and work well day-to-day, and all my research shows they last longer and with fewer repair calls than other mid-to-high-end brands.
We bought a GE washer & dryer, also a Concept II range, dishwasher & fridge (they came with the house when the house was new) in ‘97. We replaced the washing machine (GE) & dishwasher (Kenmore/Whirlpool) 8-10 years ago respectively. All of the other appliances are still working fine!
Anyone remember Hotpoint? I had a Hotpoint washer/dryer that lasted at least 35 years, maybe more. They were both running great but one of them was leaving spots on the clothes. My guess was the dryer so I replaced both of them with LG low waster. I also had a Hotpoint refrigerator that lasted a little less. I bought all my Hotpoint appliances from JC Penney back in the day.
Funny you should mention Hotpoint. I'm looking to buy a small freezer for my apartment (3.5 cubic feet or 5.0 cubic feet) and saw a Hotpoint at Lowes here in Ohio. I do remember that.brand from years ago. Any suggestions on a good small freezer I should buy? Im thinking GE, Whirlpool, or Frigidaire. I've also seen Danby (They offer a five year warranty!!!!), Hisense, Magic Chef, and Galanz.
I bought a Hotpoint fridge in October and it stopped working in May. Service is non-existent. Hotpoint is a division of GE and GE is owned by Haier. NEVER AGAIN!
Hotpoint has been GE's budget brand here in the USA for a long time - at least 15 years. They're generally a good product, but just more basic than a GE.
Yes, I still have my Hotpoint dryer and it's been over 30 years and it's still going. The washer that I bought at the same time, died a few years ago. They definitely don't make them like that anymore.
I bought an LG fridge. It had an issue with the refill warning lights. I called them and they said it was out of warranty (which it wasn’t) but sent a repair guy out. He spent an hour reinstalling a motherboard. Worked fine after that. I had never heard of LG except thru Costco. This was a win. I’m a customer for life now!
Your repairman is correct, our 30 yr old maytag washer timer went out couldnt find a timer anywhere 4 it,husband said get speed queen so glad i did, this is the closest you can get to the old reliable ones he also told me none of that digital BS so I had to get one w? old manual type knobs
Because it is and every repair man states that same point, no company even comes close to Speed Queen! The only washer and dryer I will ever buy after going through disasters with Samsung
Speed Queen's business is making washing machines and dryers for laundromats but they also sell to consumers. The primary goal of laundromats is to have machines that don't break and stop collecting money.
We had serious trouble with two LG French door refrigerators in the past five years. Our appliance repair guy recommended “replace it with a brand you grew up with.” My father worked for GE for many years and that’s all we ever used. So we got a GE French door refrigerator and are very happy with our choice. LG makes fine electronics, but their appliances can be iffy in our experience (same with my sister-in-law, they had to replace their LG refrigerator twice too.)
We have had both an LG washing machine and tv have major problems after they reached 2 yrs old and all warranties were up. Needless to say we are never buying anything LG again. By the way, they were both very high end units.
Same issue with Samsung. I'm surprised they are well rated in this video as almost everyone I know, including myself, who's owned a Samsung appliance, has found them to be lass reliable than most. I know that apocryphal stories aren't always an accurate reflection of reality but I would have to dig deep among people I know who would have anything good to say about them: especially their microwaves. My over-the-range microwave failed two months after the warranty ended and it wasn't worth fixing.
@@grantrichards4950 I've had 2 recent Samsung French Door refrigerator units quit on me - both after just 2 years - both with sealed system leaks. So no more Samsung for me. However, Samsung did replace the original failed unit after I bitched continuously for 6 months. When the second French Door failed in exactly the same way after another 2 years, Samsung gave me my money back, plus a bit extra. So my feelings about Samsung are complicated. The real tragedy is that the service industry has stopped doing sealed system repair.
I have been in the Appliance business for 40 years, and one of the worst things to happen is putting software on appliances. Now the given reason is to improve energy savings. The energy savings may be useful, but only to a small degree, but it is touted as a financial benefit to the customer. But highly influenced machines with software cost extra money,, and the energy saving do not save much money if the unit needs repair, because cost to repair is expensive and eats up any money saved on energy use many times. Way too many appliance parts are made in China, and are made as cheaply as possible to increase factory profits, but then when you need a repair, the parts can be very expensive or not available because of being discontinued. I believe much of this is planned, because lets face it, factories stay open only when they can keep shipping new units to stores, there is no real incentive to repair anything past the warranty.
Agree that the benefits of new appliances packed with technology can be outweighed by service issues, especially if you're in an area where help isn't readily available.
When I was in the market for a new washer & dryer I wanted something that would last me through my retirement years and be the Last ones I would ever have to purchase. My first choice was Maytag until the salesman pointed out that they are now owned by Whirlpool and there’s no difference except the name. He then introduced me to Speed Queen, which is widely used in commercial laundromats and highly reliable. Not cheap by comparison but I see them as being a fantastic appliance and after 10 years they’ve both operating perfectly.
Speed Queen have a lot of fans for their historically very reliable machines. They make a good product. Just didn't make the very top of our list this time. We cover them in our reliability articles on our blog.
I have a 20 year old Kenmore Elite side-by-side refrigerator, a 15 year old whirlpool wall oven, and cooktop, a 15 year old Bosch dishwasher, and a GE Profile micro-convection oven that's pushing 10 years old. In all these years we've had one service call on the Bosch. We're doing a kitchen reno, and updating my appliances is the one thing causing me stress.
30 years ago they actually make things to last but sadly these days not so much. It's all about the CEO's making as much money as they can by using cheap parts and slapping a huge price tag on them. It all comes down to greed.
This video was interesting considering all the brands i hear to stay away from made the list. Then I saw this was a service over 1 year. I intend to have my appliances for 10-20 years, so which brands make it longest with the fewest repairs is a much better value than the ones that can make it 1 year only.
The spokesman did not present clearly the ratings. 10 is worst and 1 is best. The reliability percentage was actually for unreliability or the percentage that needed repair. Because if these errors, it was a confusing video.
All my appliances are whirlpool going on 23 years with no issues at all. After reading all the horror stories on the web, am sticking to my old stuff and fix them as they break.
When we bought our house, we gutted the kitchen and redid it. Put in all Samsung appliances and replaced washer and dryer with Samsung, that was 5yrs ago. We had a slight issue with the exhaust fan on the dishwasher and finding a repair tech even in a major area like Cleveland was rough, so I can see what he means. Thankfully it was something I could source and replace myself. They are a bit expensive, but they look great and are reliable. Every TV, phone, tablet, even the vacuum is Samsung, it's truly a reliable brand with great customer service. It pays to spend a little more on the front end to save yourself a lot of time and money down the road.
You must sell some fancy refrigerators to have them the appliance type most in need of repairs. I have had only one call over the years for a refrigerator on my rentals, and it was just for condensation overflow from the drip pan. That fridge is still in service after a little adjustment. By far, the appliance type I get the most calls for is dishwashers. Next is clothes washers. Last is ranges, usually for burnt out elements, which is easy to diagnose and repair. I like to buy very popular traditional brands such as Whirlpool because parts are readily available dirt cheap. I bought a Samsung dishwasher once. It was very nicely put together, but service was not easily available. When a repairman couldn't repair it after a couple visits, I ended up dumping it and getting a Whirlpool.
Our Whirlpool laundry front panel part started acting up, called Whirlpool, they said just that little part would be $1,000, which was more expensive than the actual unit itself. We got a guy who changed it out, including labor $300. We're in the Los Angeles area. Whirlpool was no help and the person helping us practically suggested buying a new one. The unit had no issues, except the buttons weren't all working, and the clock would get stuck, so would need to stop and press drain, it would not automatically go to drain mode, was strange. Now, it's working like new.
We’ve had our LG washer and dryer almost 13 years. Only one repair in all those years. On the other hand, the only major appliance we’ve had to replace was our GE profile and later cafe refrigerator. The new one we bought was faulty and had to be replaced under warranty. We’ve had repairs on the current/replaced fridge 3 times and I have since had it freeze my food again but didn’t bother to go through the hassle of calling for service. Planning on a kitchen renovation and will stay away from GE entirely.
You can find positive and negative comments about every appliance brand, TV, computer, car brand, etc. Individual experiences don't mean much and shouldn't be applied to an entire brand consisting of a lot of products and models. That's why videos with service statistics and other factual information are needed.
My LG washer and dryer are 14 years old and still basically like new. No repairs. I was surprised to see GE at the top of the list. My GE microwave, installed with a new house, failed twice so I don't have a good impression of GE. There was also a safety recall on my GE dishwasher. I bought a Bosch dishwasher second hand. I had problems with it, but can't blame that on Bosch necessarily. I did learn that I hate the way Bosch's load. You do it their way or no way at all; particularly on the bottom rack. I replaced it with a new Whirlpool which we love. It is very roomy and we can load it practically any way we like; particularly the bottom rack. (straight tines) My 14 year old Kenmore (Whirlpool) refrigerator keeps going strong. I do have ice maker problems at times. I've learned to simply replace the whole damn thing whenever it starts having problems. A little electric part that closes the ice door failed, but I fixed it will little hassle. I rather have an ice maker than not.
I bought my current home nearly 4 years ago, all appliances were included. The hot water heater is thought to be " original " making it nearly 25 years old...if true. The rest of the house is furnished with a mix of brands. The GE refrigerator has been flawless...so far, though it is a " no frills " model. The dishwasher is Maytag, and because I live alone it was only used once, to see if it worked. The washer and dryer are older Whirlpool units. The dryer MAY be getting on in years as it seems to have trouble drying heavier loads as quickly as it used to. The stove is also Whirlpool and again seems okay. To sum up: ALL these appliances, save the dishwasher, are low frills, pretty much analogue designs, that have given no indication that they are about to die. The refrigerator has no icemaker, an occasional inconvenience, but it also doesn't leak all over the floor. My experiences with this washer and dryer, and the same or nearly the same model in my old house, are that they are near bulletproof and the only breakage was a knob on the control panel. Unfortunately, no matter whether it's home appliances or cars, manufacturers have added extra features that lower the reliability and raise repair costs.
Same experience. Our appliance folks were surprised but we went with all kitchen aid. 36 inch stovetop runs too hot with propane though and was non adjustable… should of done more research there. Live and learn
Years ago Maytag was a great name. I just sold my duplex and I am now renting. I had a Maytag washer and dryer that I bought in 1988 and still worked great. Since these appliances are provided where I am renting I gave them to the new owners. I personally think that most of the new appliances are junk. The washers don't give you enough water and all of them have a computer board for operation. If this board goes out, and they frequently do, it will cost you 2-3 hundred to replace this China-made thirty-dollar board.
Bought a Kitchen Aid Fridge almost 4 years ago. The total cost with taxes was 5,000.00. The control panel just blew. Can’t wait to see the price tag on on replacing.
might be a good 1 year rating, 15 years ago this house was all new GE, guess the stove cook top is still working, all others have been replaced. The 25 year old Whirlpool now in the laundry room is still purring like a kitten.
Bought G.E. Electric stove, the temperature is all over the place, no stable temperature. Called G.E. Reported problem they responded by email. Nothing worked this happened from the day it was delivered. Due to covid I did not want anyone in my house. Took out a 3yr extended warranty through Home Depot. They will not service it due to the fact this problem exacted immediately after first use, so they told me to go back to G.E. G.E. Will Not stand behind their 1 year policy. I am stuck, what do I do?
In Feb 2019, I completely renovated my kitchen and went with all top of the line LG appliances. They have all been excellent. There was one hiccup with the free standing oven. It was 13 months old when suddenly the oven would not come on and the display readout showed an error code. Long story short, the repairman pulled the back of the stove off and you could plainly see a broken plastic piece that holds the wires to the oven. The repairman said this sort of thing happens frequently during shipping and he was surprised it had not failed sooner. He replaced the piece and all was well. I also bought Samsung's amazing washer and dryer set and they are superb. The LG kitchen appliances replaced Amana's radar range and refrigerator and GE dishwasher- all over 20 years old and still working! The Maytag w/d set was also 20 years old. The heating element had to be replaced in the dryer once. Otherwise, I have been extremely fortunate with the quality and service of all of my appliances.
A few months ago our refrigerator stopped working - it was only about 5 years old. As we waited for a replacement, I decided to see if our old freezer would still work so that we wouldn’t lose all our frozen food. We bought our house 30 years ago and a previous owner left an old freezer in the basement. It was at least 20 years old when we moved in, and we had only used it once about 25 years ago. I plugged that 50 year old freezer in and sure enough, it worked like a champ.
Funny about Whirlpool. I bought an open box Amana bottom of the line washer for $200. I figured to get3 maybe 5 years from it. After 2 years the door lockout sensor failed (managed to find instructions to use the bultin diagnostics) and foundd the new part for about$20 replaced it and the washer has been hapilly chugging along for 7 years now. I was rather shockedto learn that the $900 Whirlpool used the same part and the quotes were $300+ to repair the washer. There were way more than a few complaints about this problem. Seem a convient way to turn a 900 washer into a 1200 one, and also a backhanded way or gettiing folks to upgrade from their $200 machines.
I never had a service call for my GE stove, Kenmore refrigerator, or my Kitchenaid dishwasher. The only thing bad about the stove are the plastic knobs. Would have prefer longer lasting metal knobs. All winners.
I disagree with most of what was said here I am in maintenance that have had many issues with most of the appliances that were mentioned the only thing I agree with is GE due to the fact that they have their own service and you don't need to find an outside company with generally rips you off
In less than 7 years, our Samsung French-door fridge has needed to be repaired 3 times. In contrast, the Whirlpool fridge we use downstairs has been totally dependable during the same time period.
Basement= Cooler environment, thus making it easier on the compressor... And often times a basement fridge is not shoved completely back against a wall in a kitchen with little airflow to the fridge. Not saying this is the case for you but in general it happens often.
Major issue after mid 2021 is supply issues. Managed to replace my entire kitchen with Whirlpool and a Bosch dishwasher. You can tell they are just slapping things together with very little quality control. The protective cover on the lower door of the refrigerator was covered in glue. It was stuck to the door and would not come off. Waited 6 weeks and got a new door for free. It has the insulating foam coming out of several joints all of the it. The gas stove, if you pull the knobs off you see the post is off center badly on every one. I have to adjust one myself as it was rubbing so bad it was tough to turn. Dishwasher is great. And let's not forget, so many of these companies are made by the same manufacturer, just different look. Swapped my girlfriends 10 year old LG over the range microwave for a GE. Once I pulled it I notice the back bracket is exactly the same. Then discovered the top mounting bolts were in the same exact place at the LG. Was very nice for replacing at least as I didn't have to drill any new holes.
I own a working International Harvester chest type deep freeze that my parents bought in 1950. In that time the door seal has been replaced more than once and my father replaced a thermocouple about thirty years ago, but that's all. Still works great and it is a beast.
Kenmore made fantastic products and had a service department. Bring back the service departments so these younger generation learns not to just throw EVERYTHING away
I agree Heather. Boy or Boy. I miss Sears and their products. I have a 19 year old Kenmore fridge that I have never had a problem with, bought at the same time Kenmore stove with a few minor problems. One was the detachable oven door, I am a senior lady and I got it detached to clean the oven but did not have the strength to hold it in place to re-attach it. I also have Kenmore portable air condidtioner for about 10 years and no problem. My Kenmore vaccumm bought 25-30 years ago worked very well, no problems until now the power head needs replacement and I dread having to buy a new one. The only brand names mentioned in this video that I even recognize are GE and Whirlpool. Twenty-five years ago I bought a set of Whirlpool washer and dryer. They were excellent. As the years have progressed new Whirlpool products are lousey. I live in senior apartments and about 4/5 years ago the building bought new Whirlpool coin operated washer and dryer. The so called water saver washer does not get enough water to wash the clothes properly and this causes your clothes to wrinkle so bad you can't even iron the wrinkles out or put a enough fabric softner to get rid of the wrinkles, no matter what the fabric softner manufacturer say. Bring back reliable appliances/products. But like the service men said the products are NOT made to to last BECAUSE THEY WANT YOU TO BUY NEW ONES.
Our refrigerator is slowing dying and we need another refrigerator now. Because I have a Kenmore now, of course, we went to Sears first. What a joke! After spending an hour on hold I got an animated (auto-bot) representative. After doing the "press number" thing I finally got to talk to a real person, who asked me first of all, "Did I have a Sears Warranty?". When I replied no, he told me to call another number for service. And, of course, you know what I got? The number was exactly a round about number to the same auto-bot number that I started out with. Our old Kenmore did last 16 years and do not expect that with these models they are turning out now will. Service, as well as reliability is a gone passed era. Too bad.
We have a very large home, with a very large kitchen and laundry rooms to accommodate my wife, two children, and both my parents and my wife's parents, and my younger brother with his wife and two young children and two sisters in law- 14 people total. So we have a kitchen with two 25 cubic feet refrigerators, one is an Amana top freezer, and the other a Whirlpool French door, two 20 cubic feet Kenmore Chest freezers one Bosch dishwasher and one Whirlpool dishwasher four identical Panasonic Convection microwave ovens and two 8"deep sinks with Delta fawcets. My laundry consists of one Maytag Commercial washer and a GE washer, one GE dryer, one whirlpool dryer and one Roper-Estate dryer. The most recent purchase was the the Bosch, and I already have it for three years now, and so far no problem at all. And all the other appliances at home are working well, some after 25+ years like the Amana, the Kenmore freezers, the Maytag, the Whirlpool dishwasher and Whirlpool dryer. The rest have between 10-20 years of use and never had a problem ever. All of them are White color except for the French door. We made the decision of buying them during the years by using a team approach with most members of the family who did research of them by visiting several repair shops as needs arose. We did not have internet as advanced as it is now, so we did that personally. We are a happy bunch with what we have!!!!! Our next major purchases would be EV cars hopefully!!!!
I have had problems with Samsung refrigerator from day one. It is 8 1/2 years old.. The refrigerator is now making a loud of noise when the motor comes on. Can you tell me what is the problem and is it causing further damaging to the refrigerator.
I had a Bosch dishwasher...it lasted fours years and died. I had a $2000+ Samsung french door refrigerator, it lasted four years and the water/ice in door died, then a year later the refrigeration quit working. EVERY repair I called, told me parts weren't available, I called Samsung, and they were right....I was told the parts were not made anymore. I've switched back to Whirlpool and Maytag. It's been 6 years, still no issues. ALSO my stove is a GE, it's almost 20yrs old, and STILL going strong!!
I’m glad you come out with us I have a GE 22 cube frost free freezer and a GE single door refrigerator brand new this year no 2020 brand new and I have a wolf Gasque 30 inch gas cooktop love it it’s my second one because I remodeled my kitchen 2020 GE’s been around for a long time I believe I have a refrigerator that I gave my work people and it’s still running at 60 years old
It's sad (af) that the old, saying, "They don't make 'em like they used to", is truer than ever. When I was a kid, teenager, young adult, we had the same refrigerator for (at least) a good 10 or 12 years. We had a chest freezer in my parents house that was at least 25 years old. I know it's the only freezer we ever had..........and only got rid of it because my mother went into an assisted living facility. Freezer still worked perfectly fine. One of my sisters has a refrigerator that came with her house, brand new from the builder in 1987 (she also owns a 1990 BMW that has less than 80,000 original miles on it, as she has a company car), and a clothes dryer that is older than that. Now that I think about it, my other sister has the same refrigerator from when she moved into her house in 2000. I am not mechanically inclined, but I would bet that appliances are just like cars. Components, gears, and whatnot, that used to be made out of steel............due to extreme heat and whatnot, are now made of plastic. Not an engineer, but high heat + plastic=No bueno. Meanwhile, my GE refrigerator which came with my house, is about 10 years old..............and stopped working last week. Womp. Womp.
LG has the worst compressor on the market. I get calls on those all day in my current job and replaced over a thousand compressors in the 4 years I worked for LG(horrible company to work for, but great benefits) Samsung French doors with in-door ice dispensers have ongoing icemaker issues due to their design. If I had to buy one of the 2 I would get a Samsung French door with no dispenser on the door for refrigeration. LG front load pair for laundry and range and wash my dishes by hand then buy a dishwasher from either of them currently.
I've been in appliance service 52 yrs.The percentages quoted here mean zero to consumers.They shop by a mixture of notions-none of these-Brands run cycles of both good and bad quality, pretty much impossible to predict, like timing the stock market.They will break, top of the line or not. Antidotal yarns are easily as helpful as this posting ,I'm afraid...
I built my house in 2013. Bought all new stuff. My experience is they all make total JUNK. Whirlpool Washing Machine replaced in 2019- tub not draining property Frigidaire top/bottom refrigerator evaporator leaking, too expensive to repair- Replaced in ~4.5 years Whirlpool top/bottom replacement in 2014, evaporator leaking, too expensive to repair. Replaced ~ 3.5 years in 2021 GE top/bottom replacement in 2021, ???? hasn't been delivered yet. To be determined ?????? Carrier HVAC heat pump system- CONSTANT ISSUES and breakdowns. About every 2 years it is something. Last year it was a $1200 fan motor. I am on my 3rd lawn mower. Most don't make it 2 mowing seasons. I am currently using a Kobalt 80v and it seems to be doing well so far. A lot better than the gas powered ICE mowers I had before. The first one was an expensive TORO. It has so much cheap plastic crap that always broke and I had issues with the cabling that controlled the blade/brake. I just want stuff that will LAST. I never ever in 40 years had a refrigerator leak freon until the last 2. I used to buy appliances and use them for 20-30 years. Now they are lucky to make to 5. I find this level of quality to be totally UNACCEPTABLE. All these companies these days seem to care about is how cheap they can make them so they can make the most profit so they can buy back shares to enrich the CEO at the top with MILLIONS in stock options while their customers and employees get screwed all the while they get huge freaking tax cuts. We need better consumer protection laws that will force these companies to make better stuff. Appliance companies are making the same mistake the auto industry made in the 70s. I have very little trouble with my cars thanks to Honda and Toyota forcing GM and Ford to up their game. Maybe the same thing needs to happen today in the appliance industry. I don't need all the bells and whistles. I just need stuff to last. I am retired and on a fixed income and I can't afford to keep buying the same stuff every 4 years.
Miele/Bosch should be in top 3. Beko is a cheap brand even in Eastern Europe where I come from. Ask anyone in Europe and they will say Miele/Bosch is the most reliable brand.
I initially thought this to be an informative video until he listed GE as #1. I bought a GE Profile Series refrigerator, stove and microwave. The ice makers NEVER lasted a full year, the refrigerator kept forming ice on the interior walls and the compressor died about 5 years later. The stove's oven temperature was way off and it failed after 7 years. The microwave makes a lot of noise and vibrates horribly. I've always had GE refrigerators, was unimpressed and had many problems. I'll never buy a GE product again.
The builder of my house installed a GE Spacemaker Microwave and a GE Spectrum Stove 20 years ago - and they're still working perfectly. My basic Whirlpool Refrigerator (no ice maker) - lasted 24 years. I replaced the Whirlpool Refrigerator 2 years ago - with another Whirlpool Refrigerator - and the salesman told me it will last around 8 years.
How old was it? GE Appliances went through a change in ownership back in 2016 when they were bought by Haier who has invested a lot of money in the business and increased the quality quite a bit from when it was still run by GE.
So what would you recommend over all if I want the best ? Range ,dishwasher, wall oven? I’m doing a brand new kitchen money is no object - I’m in between a subzero fridge or a true refrigeration residential. I live in New York but I would love your opinion. Also I’m probably going to be purchasing mostly from Lowe’s my sister works there and I can get a discount you’re in Boston anyway.
Always subzero. They have the best warranty. The best customer service. I worked in appliances. My husband repairs them. He works on subzeros. And he sees how they take care of their customers above any other brand.
I've got a bit of experience with this. Stay away from Viking for your range. They fail a lot, parts often are not on hand and the amount of service techs are limited. I've had two that need major repair. Took months. Dishwasher, I like Bosch a lot. Cleans good and reliable. However, there is no heating element so if you don't like damp dishes I say GE or Whirlpool. Fridge Subzero is the best. They are very robust. I've had one for 10 years and no issues. I've learned the "high end" appliances are most a pretty face and lots of problems.
Sub-Zero & Wolf make great products, if they fit in your budget you should be pretty happy there. Most important thing is to buy from a dealer who will be able to offer service if the need arises.
@@a.m.m.4592 I totally agree with you about Viking ranges, especially if you like baking. I ended up having to bake cookies and even a cheesecake in my Breville toaster oven. I inherited one when I bought a house and the repairman said they use cheap parts. I don't understand why decorators and designers feature them in homes.
Thanks for the reassurance. I just purchased an new Laundry pair from GE and had some reservations initially because of how things are made these days. The out going lasted many years the washer was nearly 20 years old from Kenmore the dryer was whirlpool just a bout years old. Kenmore dryer died around the 10 year mark.
Great video and I like that you relied on your store ales and service records. I remodeled my kitchen in 2017 and retired my 30 y.o. Whirpool refrigerator at that time. IT was a simple 16 cf single door/freezer on top model, no icemaker or other fancy stuff. I'd had it at four different residences. Never had a problem with it, it just ran-and-ran-and ran. New refrigerator (and other appliances) are all GE and are simple with not a lot of features. 4 years have passed and no problems with any of them. My view is look at reliability studies like this RUclips video from Yale and those on other sites to find what's reliable. You'll see that the more features you get, the more potential for problems you'll find.
I bought a Conserve/Equator slim&tall refrig because of space constraints over 18 years ago.... it has been an excellent refrig/freezer. That company is now Bloomberg. As a remodeling contractor I have installed this brand in 4 different kitchens and I highly recommend these refrigs for their quality and because they are TRUE counter depth.
Considering my personal experience, I was surprised to see GE looking so favorable. I would have thought them among the worst, not one of the best. We moved into our new house in 2010 with all new GE appliances. Now, only 11 years later, only the trash compactor survives.
@@Denny406 good on you for being honest. Its sad to be in a world where everyone is out to get you for the most part so being that small piece of good is appreciated
Depends on the product. I went with GE new appliances for the Slate color not thinking about the reliability. My new GE slate dishwasher lasted 3 years before the water pump went up. Based on reviews on this channel l bought a Bosch integrated dishwasher and added a custom panel because I didn’t want mismatched metals. My Slate GE range hood went up after 4 years. Did research and bought a Fotile range hood in black. I will cover it with a custom hood to paint to match my cabinets eventually. The slate GE refrigerator and stove are still holding up fine after 6 years.
I junked a Samsung fridge which had an inherent flaw that caused it to freeze up and stop flowing cold air to the fridge. Replaced it with a GE that WORKS. I've also seen a ton of issue with Samsung fridges with icemakers that turn into igloos. We love our LG washer and dryer, the first washer lasted 14 years, but their refrigerators, until they prove they've fixed that linear compressor, are toxic.
I do understand your criteria. My experience is bought Samsung washer / dryer set 5 yrs and 2 wks ago. Washer has been solid the dryer had 5 service calls within the 5 yr extended warranty we bought. Broke 1 wk ago out of warranty...never Samsung washer / dryers again!
My 1979 Kenmore electric dryer just recently died. We considered giving it a full honors burial. Now that was a reliable appliance!!
Job well done. Can't wish for much better than that
FIX IT
Years ago, my dad converted our worn-out washing machine into a barbecue pit. Now that full honors!!! 😀
My mother once considered "Kenmore" as the gold standard for reliability. Sadly that is no longer the case for Sears products.
I used to have a avocado green washer and drier set that lasted so long i saw them on That 70's Show
As a repair tech I really applaud you being a service company and posting vids like these to help the public make informed decisions.I quit a major commercial food service company that services and sells equipment and left when they wanted us to sell parts to customers they did not need and held it against us at review time if we did not. I left with my integrity in tack.
Thanks for sharing that. Appreciated!
Thank you for your integrity, its a tough thing to maintain living in times of pure greed.
@@petebusch9069 Greed isn't specific to our time.
good for you bud!
They provide us with statistical data that manufacturers keep secret.
"If you buy a whole kitchen you will probably need service on at least one appliance in the first year". 1 year? That is just insane!
I agree. In forty years of buying appliances, I've only had one need service in the first year.
3 years in. Replaced clothes washer and the dishwasher died.
It’s not insane, it’s a statistical artifact called the ‘Birthday Paradox’. It would be virtually impossible to build products reliable enough to eliminate the odds of one out of a suite failing first year.
Hello Mr Sheinkoff, I used to work for you when I lived in the Boston Area in 2003-2004. I had to leave your company due to my getting sick with peritonitis and having surgery. I am now living in California and still repairing and installing appliances. Hope your company and family are doing well. Say Hi to Louis for me if he is still working there. Thanks for letting me work for you. - Thomas Monaco
Hey Man...How are you?
@@shank296 I am fine living in expensive California. I miss Massachusetts but life goes on. Still working on appliances.
Quite a compliment when former employees send greetings to you years after leaving your company.
I think most homeowners are concerned how reliable their appliances will be over 10 or 15 years. What they are trying to avoid is that $2,500 refrigerator that needs replacement 6 years after you've bought it.
I’ve had the same refrigerator for 47 years.
@@Azeminad what brand and model is that?
As an appliance tech I always tell people get the ones you want and be prepared to have them serviced or get the cheap ones and replace them when they break.
Sounds about right
That has been my experience. My repair tech told me that EPA standards are the reason you don't have long term quality appliances.
I'd rather buy cheap and replace. I've been burned to many times.
Our house came with an old Sub-Zero built-in refrigerator from the 1990s. It had various issues and I had never had one before. It is an amazingly simple machine and easy to diagnose and fix. The thing that impressed me the most was parts are readily available. As long as it doesn't develop the problem of leaking refrigerant, it should run indefinitely.
Yeah refrigerant leaks seems to be the silver bullet for a frig. Just happened to my after 10 years.
The Trick might to find a brand that has a well built containment system.
I miss Sears, the place I'm renting now was built around 1982, still has the original Kenmore over the range microwave/hood vent. Works like brand new, use it every day. Dishwasher is about 20-23ish years old, Kenmore, still works great if you know how to load the dishes in it the right way.
I have worked for a appliance dealer for 37 years, when it comes to buying appliances it's like rolling dice, good luck. Most of the appliances you are mentioning are top of the line, and expensive.
Correct. You pay 10x more for 10x the problems for this junk.
Yes you are right. Many people can’t afford these expensive appliances. Whirlpool does make good appliances as far as any brand goes and cheaper, too. Same with some other brands. Now for people who want more that is fine, too. But I know many are trying to save money today so let’s look at cheaper models in cooktops and refrigerators such as top freezer models which last longer due to fewer part problems. And cooktops under 600 work fine. Ovens for 750 to 1500 are enough to satisfy most needs. And as far as the best Washer and dryer it’s Speed Queen and I know. I have one and mine will outlast any set by 10 years or more. If only we could stop this damn outsourcing and we can if we hold Congress accountable. Then we’d get appliances that would last 25 to 30 years again!
Whirlpool is expensive, what’s cheaper?
@@shank296 Roper, Hotpoint, & Amana are considered "economy" brands now
@@russ5024 Seriously?
Our store has decided to not carry Samsung as OUR service % was 23%.
Saying GE is the most reliable is saying a lot about all the others. Essentially there are no longer any reliable brands.
Almost all of these brands he mentioned are garbage. EVERYTHING made today is garbage. Just assume you will get a few years out of a modern appliance and just assume it will have problems. That's why I just buy vintage appliances and when I have a problem I fix it myself.
Yep. My GE stove broke down in 4 weeks after purchase and my GE washing machine needs a new transmission after just 6 months of use.
i seriously laughed when i heard LG is top three
We bought a new house and the previous owners had replaced the entire kitchen with new GE appliances. Every single appliance has major issues, stove, oven, diswasher, fridge, etc GE is worse than our Samsung washer and dryer.
Been fixing appliances in the Midwest for months now, none of the senior repairmen like GE. Everyone has story after story. Anything after 2010 is rubbish.
I gave up on Samsung's ice maker. In my opinion I would say that it is the worse ice maker on the market.
Samsung is trash. Hate all of mine
100%
The whole line is garbage!
Just had my 20 year old GE fridge repaired. My repair man said keep it going as long as possible. Do not replace with Samsung. They go wrong all the time. He said probably Whirlpool are the best from a repair standpoint.
I had heard on another channel that Samsung is repairing Icelanders for free in lieu of a class action suit. It would be worth a call. We just bought a house that came with a Samsung fridge and the icemaker doesn't work. I will be calling them when we move in.
As a pro appliance tech in my own businss. I appreciate the short term reliability information, however I usually do service on out of warranty appliances. You should provide reliability information for as many years as you have been in business. One year is almost meaningless, 10 years would be truly valuable for consumers. In the last 4 months I have gotten 5 LG fridges 4 of them had internal leaks and 2 of the 5 had compressor failures. So I advise my customers not to purchase LG fridges. In other words, do long term survey of your service invoices. And do a video "Most reliable appliance brands period". That would be truly valuable. I would create another channel to do this.
...so which fridge is the most reliable if it is purchased now?
Thanks
RIGHT ON MAN. We are totally getting RIPPED off by these companies. I am only getting 4 years out of refrigerators that should last 20. I never had a freon leak until the last 2 and both of them had leaking evaporators. The repair techs that I have had here have all said the quality of these appliances are horrible and these companies are producing total JUNK. I don't need all the fancy stuff and be able to control them with my phone I just want and need something that will last. You start a channel and I will follow you. They all make the first year. It is down the road we need to know about. And it isn't minor stuff. It is stuff so big that they are too expensive to repair.
I thought this too, but realistically everything mean today seems to be such garbage regardless of the price you pay that I’m not sure there is any out of warranty reliability. People including me pay thousands of dollars for things and it’s junk in two years.
I agree. 1 year is useless information. I also agree on a 10 year reliability info video.
I actually work at a appliances store family own and I can say kitchen aid Ge sub zero and bosh as they are the best companys to not break down and cost the less for parts repairs
Thanks for sharing
TY for your perspective. I need to replace my small wall oven and can't decide what to buy.
Our kitchen aid side by side refrigerator from 2012 keeps breaking since 2013 (4 repairs) , now is making ice in the inside of fridge and water on the bottom ( no more warranty so we keep defrosting it ) also several plastic drawers broken, we are replacing it with a Bosch french door and counter depth. and a prayer.
is it Bosch made in China?
I'm looking for appliances
Fridge, dishwasher, microwave & stove, what would you recommend?
many thanks
my total budget 7-8k$
I have a GE refrigerator in the basement that dates back to the late 30,s early 40,s. It's their first "monitor top" R12 fridge. Still works as well today as it did 80+ years ago. Good luck finding one of todays refrigerators lasting this long.
Bill, get in new refrigerator, it's time!
I bought a GE oven last summer to replace my 29-yo unit; & I bought a Whirlpool washer this week to replace its 23-yo counterpart. Your video made me feel smarter than a treeful of owls.
Glad to hear it!
My less than 3 year old Kenmore refrigerator died this week. The compressor is shot. Over a year ago, the lights in the freezer side stopped working. I just lived with that issue. But this week it completely died. The term durable goods no longer applies to appliances, and I don’t think any brand is as reliable as appliances I remember as a kid. I’m 51.
Thanks for sharing your experience. It does seem like that across the board, but some brands more than others.
I have a Kenmore and never had a light in the freezer. Mine is the old fashion freezer on top. I bought it in 12/2006. Never had a problem, no service call at all. Guess I am lucky, I think I will keep it until it dies, even though I would love a double sided refrigerator.
Yeah, Kenmore,Whirlpool are junk nowadays.😠
i bet you had LG (they have problem with compressor and seal system) am appliance tech
Here in Canada trying to find a fridge that isn’t stainless,french door and has the freezer on the bottom is like finding a Sasquatch. All I want is a bright white, single door, ice cube making,bottom freezer fridge that will last 25 yrs, I know I’m a dreamer.
Had a good friend who owned a major appliance repair business in Orange County, CA after he left the Marines, until retiring. I used to go to appliance auctions with him in the 1970s. Larry did in home/business in home and in shop repairs, plus selling appliances he rebuilt in his shop. He always bought Whirlpool or Kenmore (made by Whirlpool then) because he could always get parts and they were easier to service.
He offered a good warranty on all the machines he rebuilt, replacing key components when rebuilding or repairing machines. Larry had the parts he replaced no matter what in rebuilt machines mounted on a display board on the wall.
My wife worked for him in the office/shop routing calls, ordering parts and more. She took a course from Whirlpool on repairing washers and dryers that had to be signed off on by a licensed repair shop that required her to actually rebuild/repair a washer and dryer. When she finished, we bought the machines and used them for decades.
Larry is a stand up guy and as honest as anyone could be. Those who did business with him were lucky.
I purchased a top of the line LG washing machine that cost me $2,000.00 not including the extended warranty. After a year and a half it broke and flooded my entire carpet. Come to find out several people had the exact same repair problem. I used to never purchase the extended warranty but always do now. After paying for the extended warranty and the sales tax I could almost purchase another washing machine. Companies no longer care about keeping customers nor do they care about quality any longer. Just like the cable companies they have a monopoly. Back in the day appliances lasted years. I hate all appliances now because they are all electronic and repairs are a fortune.
Ugh well I guess I won't get the washtower.
Well, they make great TV’s. I wouldn’t buy a Samsung Appliance or TV, never liked them, never will
Whirlpool is and was my choice for many a year. Old ones are even better.Nowadays people want more features on appliances than they need!
It's definitely important to focus on the features you need to get the best value
Less features mean less problems.
@@sct4040 You are so right! Convenience comes at a cost and affects reliability!
Our Whirlpool Duo, only 1 seal replacement for the washer, 22years old and both still running strong
My Apts went with brand new GE appliances for kitchen renovation, and they're always replacing the already brand new dishwashers. My microwave needed replaced after about a year, the fridge either heats up with the stove or freezes over after being turned down to adapt to the heating/ spoiling problem, and my stove began sparking after 2 years.
Mind you, I live alone. They're not being expected to handle a family, but can't even handle a single person amount of usage.
SAD
I have an Australian made Kelvinator fridge it is now 30 years old still working perfectly probably uses a lot of power but I will wait until it breaks then buy a new one Unfortunately no fridges made in Australia anymore .
I loved my Kitchen Aid & Kenmore appliances, followed by the Frigidaire brand. You named 2 brands I've never heard of. Had to promise my Dad a former appliance salesman I'd NEVER by GE - he hated their appliances & policies. Thank you for the update of your opinions.
What brand would your father recommend for an upright low frost freezer, if you might know? I would surely appreciate your knowledge. Thanks!
Very hard to believe GE is the most reliable brand of those mentioned based on our experiences with GE ranges and refrigerators. Terrible, but excellent service. We got to know the repair guy and became friends he was over so much!
I am an appliance repair tech, this is what I've gathered from my experience. For dishwashers get bosch or miele. For washers and dryers I would recommend speed queen. For refrigerators, stay away from LG and Samsung, ge and Whirlpool seem to be okay but I'm seeing more and more problems with the newer models being pushed out. Surprisingly I don't get to work on many frigidaire/ electrolux fridges, dunno if thats because they are less popular or actually are better built. If you could afford sub zeros and wolf's that's the obvious choice.
Thanks for sharing!
Thanks for your advice! I agree completely, from my experience. What would you recommend for new fridge/freezers? Beko?
Frigidaire icemaker is garbage. Leaking water out the back.
LG washer dryer combo was terrible. They smelt of stagnant water collecting, and we had to replace them due to leaky door.
My dads Samsung refrigerator is junk in less then ten years
Our 1976 model refrigerator just died a month ago and I think it would still be going if we hadn't had to move it. It was a Coldspot which later became Kenmore. They do not make refrigerators like they did before 2000.
Our heavy duty Kenmore washer and dryer came with the house 35 years ago and still working like new. Sure there have been repairs and parts but essentially they are tanks. Don't overload them and you'll be treated to many years of service. I'm certain they don't build them like they use to though.
They don't and that's because more reliable and longer lasting mechanical parts have been replaced with much cheaper, therefore more profitable, electronics. My Kenmore washer had a dial you would pull toward you and turn to set the desired wash cycle, then push it in to start it. When it finally died, I replaced it with a GE. I chose it because it appeared to have minimal electronics. But it had a push-button starter that wore out within a year. I was told that the button itself couldn't be replaced-the entire masterboard had to be swapped out, for $300! I got rid of it and bought a Whirlpool, which runs well and isn't nearly as noisy as the GE, especially when on spin cycle. However, it also has a push-button start.
Probably a rebranded whirlpool design 2000 set built to sears specs. If the timer doesn't die you can repair them cheaply forever. If the timer goes, it can get expensive. Those things were tanks.
Everything now is computer controlled and built with a predetermined life span. Then they are more expensive to fix, than just tossing them and buying new, and in 10 or 15 years, repeating the whole process.
Do you not sell Fisher-Paykel appliances? Because I did a huge amount of research on the brand before I purchased the entire suite - 6 burner gas range-top, double wall ovens, refrigerator, dishwasher - for my kitchen. I also bought Miele stackable European sized (24” wide) washer and dryer for my laundry room. I’m thrilled with everything! The functionality is amazing, they’re quiet and work well day-to-day, and all my research shows they last longer and with fewer repair calls than other mid-to-high-end brands.
We do sell Fisher & Paykel appliances and we love brand as well. They did not make the top of the list this year, but they do service well.
We bought a GE washer & dryer, also a Concept II range, dishwasher & fridge (they came with the house when the house was new) in ‘97. We replaced the washing machine (GE) & dishwasher (Kenmore/Whirlpool) 8-10 years ago respectively. All of the other appliances are still working fine!
WOW! Now that’s impressive. My 1983 GE dishwasher died in 2020. I just went ahead and renovated my kitchen to include all new appliances.
Anyone remember Hotpoint? I had a Hotpoint washer/dryer that lasted at least 35 years, maybe more. They were both running great but one of them was leaving spots on the clothes. My guess was the dryer so I replaced both of them with LG low waster. I also had a Hotpoint refrigerator that lasted a little less. I bought all my Hotpoint appliances from JC Penney back in the day.
Funny you should mention Hotpoint. I'm looking to buy a small freezer for my apartment (3.5 cubic feet or 5.0 cubic feet) and saw a Hotpoint at Lowes here in Ohio.
I do remember that.brand from years ago. Any suggestions on a good small freezer I should buy? Im thinking GE, Whirlpool, or Frigidaire. I've also seen Danby (They offer a five year warranty!!!!), Hisense, Magic Chef, and Galanz.
I bought a Hotpoint fridge in October and it stopped working in May. Service is non-existent. Hotpoint is a division of GE and GE is owned by Haier. NEVER AGAIN!
Hotpoint has been GE's budget brand here in the USA for a long time - at least 15 years. They're generally a good product, but just more basic than a GE.
So rare for a Hotpoint washer to last more than 15 years! You must take great care of your appliances! My mom has a 65 year old stand mixer!
Yes, I still have my Hotpoint dryer and it's been over 30 years and it's still going. The washer that I bought at the same time, died a few years ago. They definitely don't make them like that anymore.
I bought an LG fridge. It had an issue with the refill warning lights. I called them and they said it was out of warranty (which it wasn’t) but sent a repair guy out. He spent an hour reinstalling a motherboard. Worked fine after that.
I had never heard of LG except thru Costco.
This was a win. I’m a customer for life now!
My repairman said Speed Queen is the most reliable
I agree. I have the Speed Queen clothes washer.
Your repairman is correct, our 30 yr old maytag washer timer went out couldnt find a timer anywhere 4 it,husband said get speed queen so glad i did, this is the closest you can get to the old reliable ones he also told me none of that digital BS so I had to get one w? old manual type knobs
What about a Fridge?
Because it is and every repair man states that same point, no company even comes close to Speed Queen! The only washer and dryer I will ever buy after going through disasters with Samsung
Speed Queen's business is making washing machines and dryers for laundromats but they also sell to consumers. The primary goal of laundromats is to have machines that don't break and stop collecting money.
I have a miele vacuum cleaner that does not die...it has to be 30 yrs old and its built like a tiger tank...amazing.
We had serious trouble with two LG French door refrigerators in the past five years. Our appliance repair guy recommended “replace it with a brand you grew up with.” My father worked for GE for many years and that’s all we ever used. So we got a GE French door refrigerator and are very happy with our choice. LG makes fine electronics, but their appliances can be iffy in our experience (same with my sister-in-law, they had to replace their LG refrigerator twice too.)
Thanks for sharing
We have had both an LG washing machine and tv have major problems after they reached 2 yrs old and all warranties were up. Needless to say we are never buying anything LG again. By the way, they were both very high end units.
Same issue with Samsung. I'm surprised they are well rated in this video as almost everyone I know, including myself, who's owned a Samsung appliance, has found them to be lass reliable than most. I know that apocryphal stories aren't always an accurate reflection of reality but I would have to dig deep among people I know who would have anything good to say about them: especially their microwaves. My over-the-range microwave failed two months after the warranty ended and it wasn't worth fixing.
@@grantrichards4950 I've had 2 recent Samsung French Door refrigerator units quit on me - both after just 2 years - both with sealed system leaks. So no more Samsung for me. However, Samsung did replace the original failed unit after I bitched continuously for 6 months. When the second French Door failed in exactly the same way after another 2 years, Samsung gave me my money back, plus a bit extra. So my feelings about Samsung are complicated. The real tragedy is that the service industry has stopped doing sealed system repair.
Meanwhile in my home LG works effortlessly with superb after service. Probably your country doesn't have good after service from LG.
I have been in the Appliance business for 40 years, and one of the worst things to happen is putting software on appliances. Now the given reason is to improve energy savings. The energy savings may be useful, but only to a small degree, but it is touted as a financial benefit to the customer. But highly influenced machines with software cost extra money,, and the energy saving do not save much money if the unit needs repair, because cost to repair is expensive and eats up any money saved on energy use many times. Way too many appliance parts are made in China, and are made as cheaply as possible to increase factory profits, but then when you need a repair, the parts can be very expensive or not available because of being discontinued. I believe much of this is planned, because lets face it, factories stay open only when they can keep shipping new units to stores, there is no real incentive to repair anything past the warranty.
Agree that the benefits of new appliances packed with technology can be outweighed by service issues, especially if you're in an area where help isn't readily available.
Flexja87 what machine wash brand do you recommend that has buttons instead of lights and numbers?
Where does Speed Queen hit this list? Its hard to find a bad review or service issue.
When I was in the market for a new washer & dryer I wanted something that would last me through my retirement years and be the Last ones I would ever have to purchase. My first choice was Maytag until the salesman pointed out that they are now owned by Whirlpool and there’s no difference except the name.
He then introduced me to Speed Queen, which is widely used in commercial laundromats and highly reliable.
Not cheap by comparison but I see them as being a fantastic appliance and after 10 years they’ve both operating perfectly.
I LOVE our Speed Queen washer!! We don't have the dryer yet because my husband keeps repairing our Maytag :)
Speed Queen has the BEST warranty from the manufacturer: 3 years.
Speed Queen have a lot of fans for their historically very reliable machines. They make a good product. Just didn't make the very top of our list this time. We cover them in our reliability articles on our blog.
@@michaelrief4424 Speed Queen used to own Maytag until they sold the name to Whirlpool for ten figures.
I have a 20 year old Kenmore Elite side-by-side refrigerator, a 15 year old whirlpool wall oven, and cooktop, a 15 year old Bosch dishwasher, and a GE Profile micro-convection oven that's pushing 10 years old. In all these years we've had one service call on the Bosch. We're doing a kitchen reno, and updating my appliances is the one thing causing me stress.
What Dishwasher did you decide on....may I ask ?
I’ve had a GE refrigerator for approx 30 years, and so far only replaced the ice maker fill valve module.
Thanks for sharing!
30 years ago they actually make things to last but sadly these days not so much. It's all about the CEO's making as much money as they can by using cheap parts and slapping a huge price tag on them. It all comes down to greed.
Mine is 22 years old. Just had a small leak repaired. The repairman said keep it going as long as possible n
This video was interesting considering all the brands i hear to stay away from made the list. Then I saw this was a service over 1 year. I intend to have my appliances for 10-20 years, so which brands make it longest with the fewest repairs is a much better value than the ones that can make it 1 year only.
Have no idea what the percentage ratings mean. And does 10 - 1 mean 1 is the best overall or is it 10 with a higher percentage rating?
Yes, agree with your statement. He should have explained that right from the beginning.
The spokesman did not present clearly the ratings. 10 is worst and 1 is best. The reliability percentage was actually for unreliability or the percentage that needed repair. Because if these errors, it was a confusing video.
Apologies for the confusion. We're dividing service against sales, so a lower service %, the better.
@@YaleAppliance1 Man, and Subzero was 10th place??
As expensive as it is, I've changed my mind on the pro48.
@@normrubio I'm wondering too.
Glad I just bought all Whirlpool appliances last year.
Glad to hear it!
All my appliances are whirlpool going on 23 years with no issues at all. After reading all the horror stories on the web, am sticking to my old stuff and fix them as they break.
It's the dark ages when it comes to appliances.
When we bought our house, we gutted the kitchen and redid it. Put in all Samsung appliances and replaced washer and dryer with Samsung, that was 5yrs ago. We had a slight issue with the exhaust fan on the dishwasher and finding a repair tech even in a major area like Cleveland was rough, so I can see what he means. Thankfully it was something I could source and replace myself. They are a bit expensive, but they look great and are reliable. Every TV, phone, tablet, even the vacuum is Samsung, it's truly a reliable brand with great customer service. It pays to spend a little more on the front end to save yourself a lot of time and money down the road.
Great customer service?
Your “ reliabilty rating”, is better called a “first year defect rating”.
Yes, we're sharing our service and sales comparison over a 1-year period
You must sell some fancy refrigerators to have them the appliance type most in need of repairs. I have had only one call over the years for a refrigerator on my rentals, and it was just for condensation overflow from the drip pan. That fridge is still in service after a little adjustment. By far, the appliance type I get the most calls for is dishwashers. Next is clothes washers. Last is ranges, usually for burnt out elements, which is easy to diagnose and repair. I like to buy very popular traditional brands such as Whirlpool because parts are readily available dirt cheap. I bought a Samsung dishwasher once. It was very nicely put together, but service was not easily available. When a repairman couldn't repair it after a couple visits, I ended up dumping it and getting a Whirlpool.
Thanks for sharing!
1958 Westinghouse fridge, still working. George Westinghouse was an exceptionally good man to his employees
Our Whirlpool laundry front panel part started acting up, called Whirlpool, they said just that little part would be $1,000, which was more expensive than the actual unit itself. We got a guy who changed it out, including labor $300. We're in the Los Angeles area. Whirlpool was no help and the person helping us practically suggested buying a new one. The unit had no issues, except the buttons weren't all working, and the clock would get stuck, so would need to stop and press drain, it would not automatically go to drain mode, was strange. Now, it's working like new.
We’ve had our LG washer and dryer almost 13 years. Only one repair in all those years. On the other hand, the only major appliance we’ve had to replace was our GE profile and later cafe refrigerator. The new one we bought was faulty and had to be replaced under warranty. We’ve had repairs on the current/replaced fridge 3 times and I have since had it freeze my food again but didn’t bother to go through the hassle of calling for service. Planning on a kitchen renovation and will stay away from GE entirely.
You can find positive and negative comments about every appliance brand, TV, computer, car brand, etc. Individual experiences don't mean much and shouldn't be applied to an entire brand consisting of a lot of products and models. That's why videos with service statistics and other factual information are needed.
My LG washer and dryer are 14 years old and still basically like new. No repairs. I was surprised to see GE at the top of the list. My GE microwave, installed with a new house, failed twice so I don't have a good impression of GE. There was also a safety recall on my GE dishwasher. I bought a Bosch dishwasher second hand. I had problems with it, but can't blame that on Bosch necessarily. I did learn that I hate the way Bosch's load. You do it their way or no way at all; particularly on the bottom rack. I replaced it with a new Whirlpool which we love. It is very roomy and we can load it practically any way we like; particularly the bottom rack. (straight tines) My 14 year old Kenmore (Whirlpool) refrigerator keeps going strong. I do have ice maker problems at times. I've learned to simply replace the whole damn thing whenever it starts having problems. A little electric part that closes the ice door failed, but I fixed it will little hassle. I rather have an ice maker than not.
I bought my current home nearly 4 years ago, all appliances were included. The hot water heater is thought to be " original " making it nearly 25 years old...if true. The rest of the house is furnished with a mix of brands. The GE refrigerator has been flawless...so far, though it is a " no frills " model. The dishwasher is Maytag, and because I live alone it was only used once, to see if it worked. The washer and dryer are older Whirlpool units. The dryer MAY be getting on in years as it seems to have trouble drying heavier loads as quickly as it used to. The stove is also Whirlpool and again seems okay.
To sum up: ALL these appliances, save the dishwasher, are low frills, pretty much analogue designs, that have given no indication that they are about to die. The refrigerator has no icemaker, an occasional inconvenience, but it also doesn't leak all over the floor. My experiences with this washer and dryer, and the same or nearly the same model in my old house, are that they are near bulletproof and the only breakage was a knob on the control panel.
Unfortunately, no matter whether it's home appliances or cars, manufacturers have added extra features that lower the reliability and raise repair costs.
Same experience. Our appliance folks were surprised but we went with all kitchen aid. 36 inch stovetop runs too hot with propane though and was non adjustable… should of done more research there. Live and learn
Does anyone make a decent dehumidifier anymore? It seems like after 2 years they all get super noisy.
We do not sell dehumidifiers anymore. When we did, we sold Freidrich exclusively, and didn't have many service issues with them.
Years ago Maytag was a great name. I just sold my duplex and I am now renting. I had a Maytag washer and dryer that I bought in 1988 and still worked great. Since these appliances are provided where I am renting I gave them to the new owners. I personally think that most of the new appliances are junk. The washers don't give you enough water and all of them have a computer board for operation. If this board goes out, and they frequently do, it will cost you 2-3 hundred to replace this China-made thirty-dollar board.
Bought a Kitchen Aid Fridge almost 4 years ago. The total cost with taxes was 5,000.00. The control panel just blew. Can’t wait to see the price tag on on replacing.
might be a good 1 year rating, 15 years ago this house was all new GE, guess the stove cook top is still working, all others have been replaced. The 25 year old Whirlpool now in the laundry room is still purring like a kitten.
Will concur, my old Whirlpool fridges and washer and dryers work as bought back in the 90s.
I bought my GE double oven ~ stove in 1987. Built like a tank. Still going strong
Yea, pre electronic controls are best. Electronics and heat don’t mix.
I was confused for a while. You said reliability percentage, but I think you meant warranty repair percentage.
We're comparing 1 year of sales to 1 year of service per brand. Sorry for the confusion
Bought G.E. Electric stove, the temperature is all over the place, no stable temperature. Called G.E. Reported problem they responded by email. Nothing worked this happened from the day it was delivered. Due to covid I did not want anyone in my house. Took out a 3yr extended warranty through Home Depot. They will not service it due to the fact this problem exacted immediately after first use, so they told me to go back to G.E. G.E. Will
Not stand behind their 1 year policy. I am stuck, what do I do?
You could start a side biz for teaching how to make a good RUclips informational video. Excellent job 👍
Haha. Thank you!
In Feb 2019, I completely renovated my kitchen and went with all top of the line LG appliances. They have all been excellent. There was one hiccup with the free standing oven. It was 13 months old when suddenly the oven would not come on and the display readout showed an error code. Long story short, the repairman pulled the back of the stove off and you could plainly see a broken plastic piece that holds the wires to the oven. The repairman said this sort of thing happens frequently during shipping and he was surprised it had not failed sooner. He replaced the piece and all was well. I also bought Samsung's amazing washer and dryer set and they are superb. The LG kitchen appliances replaced Amana's radar range and refrigerator and GE dishwasher- all over 20 years old and still working! The Maytag w/d set was also 20 years old. The heating element had to be replaced in the dryer once. Otherwise, I have been extremely fortunate with the quality and service of all of my appliances.
You've got another year or so before the shit hits the fan.
I have a dryer 30 years old GE
Still going strong!!’ My mother has a 60 year old Frigidere ice box!!!
Thanks for sharing!
Funny because in Spain Beko is one of the really low end budget brands. That does not mean that it is bad, but it is cheap.
The most reliable brands are the models made without a 20 in their year of manufacture.
A few months ago our refrigerator stopped working - it was only about 5 years old. As we waited for a replacement, I decided to see if our old freezer would still work so that we wouldn’t lose all our frozen food. We bought our house 30 years ago and a previous owner left an old freezer in the basement. It was at least 20 years old when we moved in, and we had only used it once about 25 years ago. I plugged that 50 year old freezer in and sure enough, it worked like a champ.
100% correct
This sounds like survivorship bias.
My 1986 Whirlpool H-D Imperial washer (direct drive) is still going...I love it and will cry if it finally quits on me.
You should be able to keep it going forever if you can source parts.
Samsung should NOT even be spoken about in a Top Ten list.Biggest crap refrigerator made hands down
Not just refrigerators, their washers and dryers are crap with plastic bearings costing as much as a new machine
Funny about Whirlpool. I bought an open box Amana bottom of the line washer for $200. I figured to get3 maybe 5 years from it. After 2 years the door lockout sensor failed (managed to find instructions to use the bultin diagnostics) and foundd the new part for about$20 replaced it and the washer has been hapilly chugging along for 7 years now. I was rather shockedto learn that the $900 Whirlpool used the same part and the quotes were $300+ to repair the washer. There were way more than a few complaints about this problem. Seem a convient way to turn a 900 washer into a 1200 one, and also a backhanded way or gettiing folks to upgrade from their $200 machines.
I never had a service call for my GE stove, Kenmore refrigerator, or my Kitchenaid dishwasher. The only thing bad about the stove are the plastic knobs. Would have prefer longer lasting metal knobs.
All winners.
Purchased Speed queen washer and dryer 3 years ago and they are running strong!
I disagree with most of what was said here I am in maintenance that have had many issues with most of the appliances that were mentioned the only thing I agree with is GE due to the fact that they have their own service and you don't need to find an outside company with generally rips you off
In less than 7 years, our Samsung French-door fridge has needed to be repaired 3 times. In contrast, the Whirlpool fridge we use downstairs has been totally dependable during the same time period.
Basement= Cooler environment, thus making it easier on the compressor... And often times a basement fridge is not shoved completely back against a wall in a kitchen with little airflow to the fridge. Not saying this is the case for you but in general it happens often.
GE Appliances are made by the Chinese company Haier. GE sold their appliance division a few years back.
Haier owns GE but GE still has factories operating in the USA.
At least GE is more reliable now, GE was sourcing all their parts from China anyway, China just cut out the middleman.
Major issue after mid 2021 is supply issues. Managed to replace my entire kitchen with Whirlpool and a Bosch dishwasher. You can tell they are just slapping things together with very little quality control. The protective cover on the lower door of the refrigerator was covered in glue. It was stuck to the door and would not come off. Waited 6 weeks and got a new door for free. It has the insulating foam coming out of several joints all of the it. The gas stove, if you pull the knobs off you see the post is off center badly on every one. I have to adjust one myself as it was rubbing so bad it was tough to turn. Dishwasher is great. And let's not forget, so many of these companies are made by the same manufacturer, just different look. Swapped my girlfriends 10 year old LG over the range microwave for a GE. Once I pulled it I notice the back bracket is exactly the same. Then discovered the top mounting bolts were in the same exact place at the LG. Was very nice for replacing at least as I didn't have to drill any new holes.
I own a working International Harvester chest type deep freeze that my parents bought in 1950. In that time the door seal has been replaced more than once and my father replaced a thermocouple about thirty years ago, but that's all. Still works great and it is a beast.
Enjoyed your video and info, BUT the background music was disturbing and annoying!
Sorry about that
Kenmore made fantastic products and had a service department. Bring back the service departments so these younger generation learns not to just throw EVERYTHING away
I agree Heather. Boy or Boy. I miss Sears and their products. I have a 19 year old Kenmore fridge that I have never had a problem with, bought at the same time Kenmore stove with a few minor problems. One was the detachable oven door, I am a senior lady and I got it detached to clean the oven but did not have the strength to hold it in place to re-attach it. I also have Kenmore portable air condidtioner for about 10 years and no problem. My Kenmore vaccumm bought 25-30 years ago worked very well, no problems until now the power head needs replacement and I dread having to buy a new one. The only brand names mentioned in this video that I even recognize are GE and Whirlpool. Twenty-five years ago I bought a set of Whirlpool washer and dryer. They were excellent. As the years have progressed new Whirlpool products are lousey. I live in senior apartments and about 4/5 years ago the building bought new Whirlpool coin operated washer and dryer. The so called water saver washer does not get enough water to wash the clothes properly and this causes your clothes to wrinkle so bad you can't even iron the wrinkles out or put a enough fabric softner to get rid of the wrinkles, no matter what the fabric softner manufacturer say. Bring back reliable appliances/products.
But like the service men said the products are NOT made to to last BECAUSE THEY WANT YOU TO BUY NEW ONES.
Our refrigerator is slowing dying and we need another refrigerator now. Because I have a Kenmore now, of course, we went to Sears first. What a joke! After spending an hour on hold I got an animated (auto-bot) representative. After doing the "press number" thing I finally got to talk to a real person, who asked me first of all, "Did I have a Sears Warranty?". When I replied no, he told me to call another number for service. And, of course, you know what I got? The number was exactly a round about number to the same auto-bot number that I started out with. Our old Kenmore did last 16 years and do not expect that with these models they are turning out now will. Service, as well as reliability is a gone passed era. Too bad.
We have a very large home, with a very large kitchen and laundry rooms to accommodate my wife, two children, and both my parents and my wife's parents, and my younger brother with his wife and two young children and two sisters in law- 14 people total. So we have a kitchen with two 25 cubic feet refrigerators, one is an Amana top freezer, and the other a Whirlpool French door, two 20 cubic feet Kenmore Chest freezers one Bosch dishwasher and one Whirlpool dishwasher four identical Panasonic Convection microwave ovens and two 8"deep sinks with Delta fawcets. My laundry consists of one Maytag Commercial washer and a GE washer, one GE dryer, one whirlpool dryer and one Roper-Estate dryer. The most recent purchase was the the Bosch, and I already have it for three years now, and so far no problem at all. And all the other appliances at home are working well, some after 25+ years like the Amana, the Kenmore freezers, the Maytag, the Whirlpool dishwasher and Whirlpool dryer. The rest have between 10-20 years of use and never had a problem ever. All of them are White color except for the French door. We made the decision of buying them during the years by using a team approach with most members of the family who did research of them by visiting several repair shops as needs arose. We did not have internet as advanced as it is now, so we did that personally. We are a happy bunch with what we have!!!!! Our next major purchases would be EV cars hopefully!!!!
My grandma got her first automated washing machine in 1956 still going strong 💪
Maytag
Wow!
Made here
I have had problems with Samsung refrigerator from day one. It is 8 1/2 years old.. The refrigerator is now making a loud of noise when the motor comes on. Can you tell me what is the problem and is it causing further damaging to the refrigerator.
good juob! i just subscribed. i had already decided on a GE fridge and this video gives me MORE CONFIDENCE!
Awesome! Thank you!
I had a Bosch dishwasher...it lasted fours years and died. I had a $2000+ Samsung french door refrigerator, it lasted four years and the water/ice in door died, then a year later the refrigeration quit working. EVERY repair I called, told me parts weren't available, I called Samsung, and they were right....I was told the parts were not made anymore. I've switched back to Whirlpool and Maytag. It's been 6 years, still no issues. ALSO my stove is a GE, it's almost 20yrs old, and STILL going strong!!
I’m glad you come out with us I have a GE 22 cube frost free freezer and a GE single door refrigerator brand new this year no 2020 brand new and I have a wolf Gasque 30 inch gas cooktop love it it’s my second one because I remodeled my kitchen 2020 GE’s been around for a long time I believe I have a refrigerator that I gave my work people and it’s still running at 60 years old
That is awesome!
It's sad (af) that the old, saying, "They don't make 'em like they used to", is truer than ever. When I was a kid, teenager, young adult, we had the same refrigerator for (at least) a good 10 or 12 years. We had a chest freezer in my parents house that was at least 25 years old. I know it's the only freezer we ever had..........and only got rid of it because my mother went into an assisted living facility. Freezer still worked perfectly fine. One of my sisters has a refrigerator that came with her house, brand new from the builder in 1987 (she also owns a 1990 BMW that has less than 80,000 original miles on it, as she has a company car), and a clothes dryer that is older than that. Now that I think about it, my other sister has the same refrigerator from when she moved into her house in 2000.
I am not mechanically inclined, but I would bet that appliances are just like cars. Components, gears, and whatnot, that used to be made out of steel............due to extreme heat and whatnot, are now made of plastic. Not an engineer, but high heat + plastic=No bueno.
Meanwhile, my GE refrigerator which came with my house, is about 10 years old..............and stopped working last week. Womp. Womp.
LG has the worst compressor on the market. I get calls on those all day in my current job and replaced over a thousand compressors in the 4 years I worked for LG(horrible company to work for, but great benefits) Samsung French doors with in-door ice dispensers have ongoing icemaker issues due to their design. If I had to buy one of the 2 I would get a Samsung French door with no dispenser on the door for refrigeration. LG front load pair for laundry and range and wash my dishes by hand then buy a dishwasher from either of them currently.
This is very helpful. I really value the series watched and the eduction given on appliances.
I've been in appliance service 52 yrs.The percentages quoted here mean zero to consumers.They shop by a mixture of notions-none of these-Brands run cycles of both good and bad quality, pretty much impossible to predict, like timing the stock market.They will break, top of the line or not.
Antidotal yarns are easily as helpful as this posting ,I'm afraid...
I built my house in 2013. Bought all new stuff. My experience is they all make total JUNK.
Whirlpool Washing Machine replaced in 2019- tub not draining property
Frigidaire top/bottom refrigerator evaporator leaking, too expensive to repair- Replaced in ~4.5 years
Whirlpool top/bottom replacement in 2014, evaporator leaking, too expensive to repair. Replaced ~ 3.5 years in 2021
GE top/bottom replacement in 2021, ???? hasn't been delivered yet. To be determined ??????
Carrier HVAC heat pump system- CONSTANT ISSUES and breakdowns. About every 2 years it is something. Last year it was a $1200 fan motor.
I am on my 3rd lawn mower. Most don't make it 2 mowing seasons. I am currently using a Kobalt 80v and it seems to be doing well so far. A lot better than the gas powered ICE mowers I had before. The first one was an expensive TORO. It has so much cheap plastic crap that always broke and I had issues with the cabling that controlled the blade/brake.
I just want stuff that will LAST. I never ever in 40 years had a refrigerator leak freon until the last 2. I used to buy appliances and use them for 20-30 years. Now they are lucky to make to 5. I find this level of quality to be totally UNACCEPTABLE. All these companies these days seem to care about is how cheap they can make them so they can make the most profit so they can buy back shares to enrich the CEO at the top with MILLIONS in stock options while their customers and employees get screwed all the while they get huge freaking tax cuts. We need better consumer protection laws that will force these companies to make better stuff.
Appliance companies are making the same mistake the auto industry made in the 70s. I have very little trouble with my cars thanks to Honda and Toyota forcing GM and Ford to up their game. Maybe the same thing needs to happen today in the appliance industry. I don't need all the bells and whistles. I just need stuff to last. I am retired and on a fixed income and I can't afford to keep buying the same stuff every 4 years.
Miele/Bosch should be in top 3. Beko is a cheap brand even in Eastern Europe where I come from. Ask anyone in Europe and they will say Miele/Bosch is the most reliable brand.
okay but here in america people want cheap and reliable and then will mainly go to cheap instead even if that means not reliable sadly
Excellent channel, clear, concise, honest vids backed by knowledge 👍🏽
Appreciate that!
I initially thought this to be an informative video until he listed GE as #1. I bought a GE Profile Series refrigerator, stove and microwave. The ice makers NEVER lasted a full year, the refrigerator kept forming ice on the interior walls and the compressor died about 5 years later. The stove's oven temperature was way off and it failed after 7 years. The microwave makes a lot of noise and vibrates horribly. I've always had GE refrigerators, was unimpressed and had many problems. I'll never buy a GE product again.
The builder of my house installed a GE Spacemaker Microwave and a GE Spectrum Stove 20 years ago - and they're still working perfectly. My basic Whirlpool Refrigerator (no ice maker) - lasted 24 years. I replaced the Whirlpool Refrigerator 2 years ago - with another Whirlpool Refrigerator - and the salesman told me it will last around 8 years.
How old was it? GE Appliances went through a change in ownership back in 2016 when they were bought by Haier who has invested a lot of money in the business and increased the quality quite a bit from when it was still run by GE.
My older relative has had his Maytag washer and dryer for 40 years with no problems! 🙂
Same with my mom
So what would you recommend over all if I want the best ? Range ,dishwasher, wall oven? I’m doing a brand new kitchen money is no object - I’m in between a subzero fridge or a true refrigeration residential. I live in New York but I would love your opinion. Also I’m probably going to be purchasing mostly from Lowe’s my sister works there and I can get a discount you’re in Boston anyway.
Always subzero. They have the best warranty. The best customer service. I worked in appliances. My husband repairs them. He works on subzeros. And he sees how they take care of their customers above any other brand.
I've got a bit of experience with this. Stay away from Viking for your range. They fail a lot, parts often are not on hand and the amount of service techs are limited. I've had two that need major repair. Took months. Dishwasher, I like Bosch a lot. Cleans good and reliable. However, there is no heating element so if you don't like damp dishes I say GE or Whirlpool. Fridge Subzero is the best. They are very robust. I've had one for 10 years and no issues.
I've learned the "high end" appliances are most a pretty face and lots of problems.
Sub-Zero & Wolf make great products, if they fit in your budget you should be pretty happy there. Most important thing is to buy from a dealer who will be able to offer service if the need arises.
@@YaleAppliance1 thank you
@@a.m.m.4592 I totally agree with you about Viking ranges, especially if you like baking. I ended up having to bake cookies and even a cheesecake in my Breville toaster oven. I inherited one when I bought a house and the repairman said they use cheap parts. I don't understand why decorators and designers feature them in homes.
Thanks for the reassurance. I just purchased an new Laundry pair from GE and had some reservations initially because of how things are made these days. The out going lasted many years the washer was nearly 20 years old from Kenmore the dryer was whirlpool just a bout years old. Kenmore dryer died around the 10 year mark.
Great video and I like that you relied on your store ales and service records. I remodeled my kitchen in 2017 and retired my 30 y.o. Whirpool refrigerator at that time. IT was a simple 16 cf single door/freezer on top model, no icemaker or other fancy stuff. I'd had it at four different residences. Never had a problem with it, it just ran-and-ran-and ran. New refrigerator (and other appliances) are all GE and are simple with not a lot of features. 4 years have passed and no problems with any of them. My view is look at reliability studies like this RUclips video from Yale and those on other sites to find what's reliable. You'll see that the more features you get, the more potential for problems you'll find.
Thank you for the feedback
I hope you got the extended warrantee on everything you bought, because you have one more year before things start to go .
I bought a Conserve/Equator slim&tall refrig because of space constraints over 18 years ago.... it has been an excellent refrig/freezer. That company is now Bloomberg. As a remodeling contractor I have installed this brand in 4 different kitchens and I highly recommend these refrigs for their quality and because they are TRUE counter depth.
Considering my personal experience, I was surprised to see GE looking so favorable. I would have thought them among the worst, not one of the best. We moved into our new house in 2010 with all new GE appliances. Now, only 11 years later, only the trash compactor survives.
@@Denny406 good on you for being honest. Its sad to be in a world where everyone is out to get you for the most part so being that small piece of good is appreciated
Depends on the product. I went with GE new appliances for the Slate color not thinking about the reliability. My new GE slate dishwasher lasted 3 years before the water pump went up. Based on reviews on this channel l bought a Bosch integrated dishwasher and added a custom panel because I didn’t want mismatched metals. My Slate GE range hood went up after 4 years. Did research and bought a Fotile range hood in black. I will cover it with a custom hood to paint to match my cabinets eventually. The slate GE refrigerator and stove are still holding up fine after 6 years.
Big difference between pre-installed hardware and what you buy in the shops. Its simply not the same stuff (as mentioned in the video).
I junked a Samsung fridge which had an inherent flaw that caused it to freeze up and stop flowing cold air to the fridge. Replaced it with a GE that WORKS. I've also seen a ton of issue with Samsung fridges with icemakers that turn into igloos. We love our LG washer and dryer, the first washer lasted 14 years, but their refrigerators, until they prove they've fixed that linear compressor, are toxic.
Thanks Yale,.....your statistics, and numbers, are always way better than any others. Happy new year.😎
Thank you too!
How can Samsung sell a refrigerator with an Iso_butane compressor when i can not not find a single appliance repair facility in all of denver,CO
Thank you for this. I find all your videos so informative.
Glad you like them!
Thank u
I do understand your criteria. My experience is bought Samsung washer / dryer set 5 yrs and 2 wks ago. Washer has been solid the dryer had 5 service calls within the 5 yr extended warranty we bought. Broke 1 wk ago out of warranty...never Samsung washer / dryers again!