Laptop Hinge Repair - HP Envy
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- Опубликовано: 15 апр 2017
- You are watching highlights of a laptop hinge repair I performed on my wife's HP Envy laptop. The previous video I made on this laptop which shows disassembly and reassembly in greater detail is here:
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Watching this on an hp envy with a broken hinge -_-
Me too
Me three. But, thanks to this video, I'll be able to fix it myself.
Me too, seems like a common problem with this laptop
Same here. Good laptop crap build quality
same
Just as a matter of info, I saw another video that recommended that when you open a laptop, the way to apply the most equal and least stressful pressure on the hinges is to open the lid from the center, rather than lifting at just one corner as you did at 10:33. This distributes the pressure between the 2 hinges evenly.
Thank you! I finally tackled the broken hinges on my envy. Was never dropped or damaged in anyway The jammed fan from broken plastic is what prompted me to finally fix it. I wouldn't have dared until seeing your video. I too had called HP and got the big brush off. Not sure I will ever buy another in the future.
What I think is dumb is that they didn't offer to repair this issue for free since it was a problem for so many people.
HP is not the company it once was. There was a time when they made great products that would run for decades without any problems. Sadly, those days are in the rear view mirror.
This is HP, keep dreaming lol
Not buying hp never again. Switched to Lenovo. Samsung also banned
@@Txepetxcc My Lenovo has the same hinge problem. They are all junk now.
So tru
I have this very issue. Thanks for giving me hope it can be repaired! It runs fine, just has the separation issue. I hate to replace it, but now I think we can save it.
Brilliantly put together, thanks so much for doing this!
Thanks dude! Just replaced a fan in my daughter's HP and same happened. Worked.
Thank you for good job teaching how to treat the broken hinge
Nice repair job. Glad to see you got it back together.
Worked amazingly! You just saved me hundreds on a repair and God knows how much on a new laptop! Just some $5 epoxy and compressed air does the trick! Thank you!!!
Glad I could help! Thanks for letting me know!
Thanks so much SevenFortyOne .
Thank you very much. I could fix the same issue with my envy 17 after watching your video.
thanks for posting this repair
Excellent guide. Thank you!
This video saved my day. A few minutes ago I was replacing the thermal paste of my 7 years old HP Envy 15-j005ep and I found little bits of black plastic that I couldn't find where they were from. Well, as you may already have guessed, it was the same exact issue you had with your laptop.
I never thought it could be glued, considering the huge amount of pressure that the hinge does, so I just started using the laptop on a fixed position and was thinking to leave it always opened.
But now, after seeing your video I'll just gonna do the same. Thank you so much!
What happened? Did it work?
@@asian_slav1851 yes, it worked as in the video.
@@pftvfc66 what did you do first? Did you sand it and use clamp? And how long do it last on you?
@@asian_slav1851 I followed the video instructions to the letter. It's still working fine after almost 6 months.
While demonstrating the damage to the right side hinge, you casually mentioned "this is little hard to move here". Well, yeah. Without realizing it, you discovered the underlying problem, and then completely ignored it. What has actually happened is that the lubrication in the hinges has dried and thickened over time, causing the hinges to stress the chassis mounting studs beyond their design limit when the lid is opened and closed. If you simply epoxy the hinge back in place, you've only kicked the can down the road a few blocks, and the problem will recur. The ONLY correct solution is to also lubricate the hinges with silicon spray, and then slightly LOOSEN THE CLUTCH NUTS on both hinges. That will restore the torque the hinges exert on the mounting posts to their original value (or less), and will prevent the problem from recurring after this repair has been done. NO OTHER SOLUTION WORKS PERMANENTLY. I do this kind of work full-time for a living, and learned this the hard way.
I agree that lubing and torquing the hinge is a great idea and should be done in conjunction with the epoxy - thanks for the tip! Mine's held up fine so far and shows no signs of imminent failure without the lube/adjustment. I assume that the hinges were set correctly at the factory and tighten up with use. Do they tighten back up after being readjusted? If so, how long before they go back to being too tight?
Maybe the hinge was difficult to move because of torque. For the same reason as it is difficult to open a door if one pushes on the surface near the hinge.
I attempted to loosen the nuts on the hinges, but they're torqued down so much that I'm pretty sure I would've busted it up much worse if I kept on trying. Lubricating the hinges didn't seem to make much of a difference so I'm gonna assume that the amount of torque is main culprit outside of just being a crappy design.
BTW, getting to the middle screw under the optical drive was a pain in the butt.
Also, the screw complex under the rubber piece by the fan was broken just like @SevenFortyOne's. Found a couple tiny pieces of plastic as well. Those must have been what I heard rattle around every once in awhile.
@@tksirius Yes, that screw is virtually hidden! Initially the two parts would not separate and I kept looking for another screw even with a spotlight magnifyer. I just found it by poking a jewelry screwdriver into the small hole. My case looks just like yours so I will start on the epoxying. Just hope that aster 3 weeks I can remember what I undid. I had also contacted HP for instructions on getting to that point but they were very unhelpful and just suggested that I take it to a repair shop! The HP help forum had an old thread which they said was closed, do I started a new thread and HP closed that down immrediately.
Never again will I buy HP.
I agree, these hinges are so damn stiff, that the screws eventually just pull out of the plastic, terrible design. I don't see any screws on the hinge on my 17" Envy, are they inside looking in from the center of the laptop? It's tough to see since there's a cable running in there. I guess I'll just try lubricant from both sides and see if I can loosen it. I did a similar repair to the video using Loctite plastic bonder, the kind that sets in 20 min, and in 2 days it just pulled away from the plastic. The glue I used was thicker though, maybe had thickened with age and wasn't as effective. Going to try JB Weld Plastic bonder next, hopefully that will be strong enough.
Thanks will be doing this repair now.
When I called HP about both broken hinges I was told they couldn't help me. They would not even refer me to a trusted repair provider. Now I see that this has been an ongoing problem for several years. When you pay $800 for a laptop you expect it to last a few years. Mine went just out of the 1 year warranty. Class action comes to mind.
First of all... thank you. I did this repair to my HP Envy 17" laptop. Be careful though... when putting in the epoxy, I went a little bit too liberal and it leaked down below to where the power button is (used large craft popsicle stick). Coudn't start up computer. Disassembled and carefully scraped it all clear. Reapplied the epoxy making sure that it did not go down to the board below by using another popsicle stick and scraping what dripped down for about 5 minutes until it set up -- not fully cured just not soft or dripping. Everything is working now!!
As a side note, my laptop is about 2.5 years old and the plastic is EXTREMELY brittle. I had 3 screws break loose and some plastic break off when I lightly bumped the case. I think it is a problem with the manufacturing material but I am out of warranty, even extended by my credit card.
@utopiaidiot weird I didn't get any notice of the comment.... I used a utility knife and slowly scraped and chipped it off.
Update: my laptop hinge broke again.... same one. More plastic from the manufacturer broke off so the epoxy had nothing to hold on to. Currently scraped off old epoxy and will reset it again. Cheaply manufactured case and/or hinge that uses too much pressure.
I just did the epoxy fix and it works very well (so far). Thank you SevenFortyOne! I am not a techie person, so I impressed myself and family by making the repair. It's only been a couple of weeks since the repair, but I see no issues so far.
How has it held up?
@@tabithabrownn9559 It was great for about six months, but then it broke apart again:-( I'm leaving it alone now. But it does open and close smoother than it did before. I think taking it apart and removing the broken plastic pieces helped with that.
@@slaforges thanks so much for the reply! Six months is definitely worth it to me. My laptop is only a year old and is supposed to see me through university so I may have to do this twice a year permanently. Even then, I’d rather that then the back cover pop off every time I open my laptop!
@@tabithabrownn9559 I agree. It's worth trying! Good luck to you on this and your years in university.
@@slaforges thank you!!
Thanks for your easy to watch, enjoyable and eminently informative video, in which you confidently tutor the technically ignorant (myself) with a clarity and confidence that's rare amongst the plethora of "how to fix it" movies on RUclips.
My HP Envy dv7- 7338ea was just 2 years old when the insidious creaking of the left-side hinge developed into loud gut-wrenching cracks upon opening or closing. As it was only just "out of warranty", I was very disappointed by HP's indifference to my problem, especially as this was a relatively expensive model costing £1600 in 2014. Nevertheless, I soldiered on for a few weeks until bits of the plastic base began to break off and the top cover moved up and down in sympathy with the hinge movement. Replacement bases for this model are as rare as rocking horse droppings and when I eventually saw one on eBay (China) for an extortionate £600, I reluctantly bought a new laptop (not HP), retiring this unsaleable one to the attic, where it would have eventually decomposed until I saw your enlightening video. Bravo!
Incidentally, I learnt that HP computers are no longer imported from the USA but China! Oh, the times they are a-changin'!
Thanks for the kind words! sorry to hear you are a victim of "value engineering" as are many of us these days. I remember when HP workstations were the best, most rugged, computers one could buy. The products they make these days are a disgrace to the brand.
@@SevenFortyOne I have a 13 year old HP laptop that's still going strong! They used to make these things solid, but have really gone downhill. Not sure any of these laptops made in China are much better though, I had a Lenovo a few years ago that was kind of a piece of junk, I've seen other brands with the hinge problem too. I did notice the new HP Spectre's have a much lighter and smoother hinge, barely holds the screen up at some angles. Guess they finally learned something.
Just a thought- when opening/closing a laptop lid, try to avoid doing so by lifting/pressing at the corner or side. Hold the lid at the centre, this will even out the torque across both hinges.
Having said that, and I always do this, the hinge on my (year old) Envy 13 has just broken. One week out of warranty. Crap design will always tell, I suppose.
I have the same issue. Out of warranty and the right hinge broke. WIFI and Bluetooth are not working, not even displaying the options. Anyway, is this a problem that can be fixed and if it is worth fixing or should I save the moeny and just get a new device?
Great video! i did this last night is working perfectly! Thank you!!!
How long it manage to stand?
@@hairulole 6 months or so and then the other side broke. did the repair again. still hanging in there!
That's awesome ...Thanks for the pointer. My laptop has this problem and I hate to replace the cover. So, I'll be doing this repair. Also, I'll lube the hinges up like said in one the comments. 😊😊
Great Job!
Great video, Thanks! The epoxy is a much better alternative to another fix-it video in which the existing plastic was melted with a soldering iron and mashed onto the threaded screw inserts.
Good, informative video. Mine is broken and I am going to give it a try.
A design issue!!! Thanks for your video
Wow...I just fall in the same trouble just now and this is what I will do to my envy m6
so what did you do with the 1 screw that need to go in through the cover to the hinges ? so does the cover still lift ?
Thanks .... about to try this. Wish me luck.
Good luck!
thank you
This pissed me off to no end. I've had a few HP Pavilions over the years. Loved them. I finally decide to "step up" to the better HP laptop and got my Envy m7-j120dx. The first time I ever purchased extended warranty for anything! After a year I realized what everyone here realized....this thing is closing weird. Then I looked at the sides and saw the separation. WTF? I called HP. They said that the damage was from misused and not covered. I don't know if I've ever been more angry. I made them give me my money back on the extended warranty. They preferred that "solution" to just fixing the laptop! New palm rests for these cost $140-260+ so I guess they still came out on top. I can't wait to try this epoxy fix!
I'm having similar issues, I noticed the screw under the right hinge was missing at the back, then I noticed the back is coming apart a bit, is this the same issue as you was having?
I have tried replacing the screw but it just falls out. I also hear something moving around inside which i can only assume is broken plastic.
These machines are still very useable in 2021....apart from the fact I can't take it anywhere anymore. Going to have to bite the bullet and try this.
Is it successful?
When mine broke I took it to best buy and they shipped it to their repair center for 3 weeks When I got it back it only took 2 days to break again.
That figures...
Drill through the plastic and fasten the hinges with screws and nuts. A forever fix 😉
@@Frank-Thoresenjust breaks the plastic where the screws go
My Dell did the same thing
Had a similar issue on my HP-17 ca0006ca laptop when I opened it for a 16gig RAM upgrade, just opted to flood the damaged area with epoxy being careful not to stick anything together that didn't belong together or prevent me from opening it again for more upgrades.
Feels solid so far and everything seems to behave normally, hopefully the other side doesn't have the same issue because I don't want to risk flooding the power connector with epoxy that's within the hinge mount
This is only a temporary fix, I tried this first, after time it broke again, then I tried plastic welding the gold nuts in, and believe me it was difficult to get the broken epoxy out before I could plastic weld, after more time the whole plastic frame broke so I pastic welded and rebuilt the whole frame. But then it broke again so I just drilled a hole straight through the case and fastened the hinge with a screw and nut. Now that part of the hinge is secured, the top cover is breaking. The cause is that the hinges are designed to fail - how many of you just go out and buy another when it breaks right? Over time the hinges cease up causing the plastic to fail, it's a very clever design fault which I believe is intentional, it has happened on all 3 of my HP's. Before the top cover started breaking I lubed up the hinges and let them off a bit, but they still ceased up again, they would benefit from a delrin washer... good luck, don't waste your time with an epoxy temporary fix.
how long after the epoxy repair did the hinge break again? i just did the fix and am surprised at how well it works.
@@slaforges Not very long at all. It's still holding up with the screws. How's yours going with the epoxy fix?
@@sailingozzie2587 Sadly only a couple of months. It was a happy couple of months though.🙂
one hundred and fifteen thousand views. still can't believe HP hasn't acknowledged it as a defect
I did something similar. I believe that the weak part of the epoxy repair is that epoxy can slide out of the holes and chassis assembly. Epoxy gets hard, but it doesn't stick to slick, plastic surfaces very well. A more flexible, more adhesive solution, imho, is E6000/Goop/Shoe Goo. Also, I unscrewed the brass inserts, and I applied Goop not only where you applied the epoxy, but also a glob on top of the hinge flap, and then I put the screws back into the original holes, without the inserts. The threads of the screws set in the Goop allows for a good grip when pulling against the chassis. I would be afraid of the epoxy brittleness to release during temperature changes when the hinge, plastic chassis and the epoxy expand and contract at different temperatures, sort of a 'walking' effect that occurs with BMW magnesium engines. The GOOP is much more forgiving, and will give a more of a hard rubber effect upon completion. But, please emphasize... LONG DRYING TIME!!! Getting in a hurry doesn't work out well. Great video, I'm very inspired by your work, AWESOME JOB!!!
I opened my HP Envy 15, and discovered that all of the risers had crumbled, leaving the screw inserts floating around in the chassis. Not enough left to do anything with. Here's what I did: I disassembled the laptop, and I cleaned it out really thoroughly. Then, I put GOOP/E6000 in the places where the hinges laid flat. Then, I put the small screws into the holes that they originally were in, and added more E6000 on top of the screws. Then, I attached the bottom, and I pushed the screws into the glob of adhesive. Basically, glued that area of the bottom to the chassis. Tried to avoid the moving areas, and left it, closed, lid down, to dry for 24 hours. 72 hours is even better, but I have a lot of experience with E6000, and I could feel that it was set enough to handle. This repair WORKED! But, you have to use some common sense while doing it.
The E6000 released, didn't work. I'm going back to screws through the magnesium case.
Open the laptop screen by pulling it from the center. This way the force distributes to both the hinges. (Please don't open like the way you did as it gives more pressure on one hinge and you would break one hinge soon).
Mix Gel Superglue with Baking Soda and it forms a Super Resin that is harder and stronger than plastic. Then it lasts forever... Most store bought 2 part epoxy sucks fyi...
question, what tool would I need to loosen up the hinge on the hinge? Mine is tight as crap and, thus, having issues opening and closing.
But after ~6 years of HP (all in all, it still working is nice lol), I think I'm done with HP in the future. Even when it as new it heated like a mofo and the more I learn about how it was built the more I question HP.
Did you happen to know where is the lid switch that puts the laptop in sleep mode on closing lid? I have the similar situation and i repaired it. However, the lid is not going to sleep in mode anymore.
Thanks,
Is the hinge screw board stick on whole body? If you want replace a new LCD panel in someday?
How's the computer holding up? My HP Envy has the same issue.
this is exactly what happened to my dad's laptop its a newer 2018 version apparently its still an issue geeez hp envy man
Hi, I forgot to place a screw in that goes through the bottom cover. Broke one hinge on my hp envy x360. So I was wondering if I should fix it using this glue or not? I mean until now do you have any other problem with it? Like the hinge got off again?
I have an HP Envy 17t, same left hindge problem with top & bottom PC body deck separating. I am going to give this a try as you have done such a thorough job explaining how to repair it.... Thank you very much. NO more HP laptops for me! Where are you other videos showing how to open the laptop?
Thanks for watching and good luck with your repair. The link to the other video is in the description and here: ruclips.net/video/1_yeBp1pDaI/видео.html
How did your repair go Kate? And is it holding up?
This last on my laptop for only 2 month... so i drill through hole on bottom body and use M3 nut bolts
:D :D
do you think hot glue or super glue will hold in as well? i don't have any epoxy handy and I've got the exact same problem on the exact same model of PC
I'm not sure if either of those things would be strong enough. They may work for a while and then over time the bond may break again. The two part epoxy is fairly cheap (about $5 or $6 for a tube like mine) and can be found anywhere from hardware stores to Wal-Mart or even ordered on-line.
Unfortunately my laptop hinge broke from the monitor side. Now the monitor won't turn on. Any suggestions on how to fix that?
When is Hp going to have a free epoxy promo. Damn!
Give it another 50 or so openings & closings, I guarantee that those brass inserts will start pulling out of that epoxy, and you'll have a double mess on your hands. What you should have done, is removed the screws & the brass inserts, and get rid of them ! And drilled down though those hinge screw-down bosses & holed your way all the way through to the face of the laptop & "thru-bolted" those hinges down w/some 1/8' x 3/8 " bolts to & thru the mid-plate & thru the face of the laptop ! Sure, you'll have the bolt heads visible on the face of your laptop, even near the Power On/Off button, but the screen will still close properly, and you'll have a bulletproof repair. Trust me, I GUARANTEE you, that that Epoxy will fail. I performed this exact same hail-mary of a repair, and it lasted for a while, but I ended up performing surgery by drilling through & through-bolting the hinges down permanently ! It works slick as shit to this day ! You see, epoxy & hardware, hardware that has a lot of stress on it, never works. Well, it will for a while until the actual union of the hardware & the epoxy weakens. The cause of of these broken hinge mounts, is two fold. The hinges dry out, and become very dry & STIFF. So they are very difficult to open & close. So, the stress from the dry hinges gets put upon the mounts ! the screws & the plastic-bosses that surround the brass-nuts ! And the weakest link breaks 1st. So, the FIX for this is to catch it BEFORE it gets worse by LUBRICATING THOSE HINGES !!!! As soon as you feel the lid opening & closing w/more resistance, LUBRICATE THE HINGES !!!
Can you show any pictures of how you drilled and refastened the hinge plates with deeper screws? I'm concerned that if they go through the face of the laptop they will damage the screen when the laptop is closed. I agree that the epoxy is not going to sustain, but I haven't seen any tutorials for placing deep screws
This sounds like a great (why-didn't-I- think-of- that) idea. If you have pics to post somewhere, we'd all love to see. I'm about to attempt the Hail Mary version with acetone prep, JB Weld, and spring clamps, but you have me very intrigued. I've got 8 years and three OS's out of this ENVY 17, and I don't see why I have to bow to planned obsolescence. Effya, HP. I've bought my last laptop with you.
I've jerryrigged mine - a 17 in J141-nr dual graphics/fingerprint, not leap -- with a bungee cord dubble-wrapped around a busted cooling pad. Never close lid now, except to take apart, as I put a new mbd into it! I see on Ebay Chinese replacement bottom plates, 50 bucks or so, but absent the metal screw seats, no idea but epoxy about how to get them in a replacement bottom plate. Curses, HP! I will leave mine as is for now as I'm using an external monitor. The new mbd fixed a bigger prob, bad SD card reader, and 2nd mbd allowed a Win 10 pro install. Other than hingeastrophe, I love mine. Shoutout to all who contributed to this thread.
Would love to see how its held up!
It's actually holding up quite well. My wife uses this computer daily for her art blogs and she's had no trouble with it since I repaired it.
Would love to the screw size for the screw that connects the casing to base of the computer. I'm referring to the screw at the back that is under the rubber pad that is stuck down over the hole to the screw. Any one know. I'm missing those screws for some strange reason - and would love to see if that would solve my hinge issue!!!!
What kind of glue did u used on the hinge?
how can I buy the lower plastic.
It seems like everyone has this problem, but everytime I search it on an Hp forum, it's someone complaining and then someone who works for Hp makes the rest of the chat private wtf. Hp is garbage. I should've bought that samsung for the same price, and whatever happened to good ol' toshiba?
Dead right. That forum keeps closing those threads as they do not want too many people complaining because they know they are in the wrong as there is no way that the flimsy plastic can support the force of those metal hinges over the long run. Now I have mine apart I am surprised it lasted as long as it did. It was designed to fail and HP know this!
Nah all about Asus. Simply upgradeable, and built like beasts with fair pricing.
The plastic you put on other hinge which was not screwed. I have not that plastic it was broken i lost it somehow. What to do then?
You will have to try and make a piece out of another piece of plastic or something like that.
Just curious as to how long it held up for you?
I have any HP Envy M1W11UA also with broken hinges as a result of a poor design HP won't recall nor fix. I guess I'll get out epoxy too since HP lacks the customer orientation to do it themselves.
Hello,
Does the repair work until now?
Where did you get the parts
I just replaced a fan in my Dad's, I took out all the screws but the one by the fan was just spinning. When I got it open there was a bunch of broken plastic. I cleaned everything, replaced the screws & had the hinge separation issue as well. When I opened it back up saw that the other hinge was also broken. The build quality of the plastic on this machine is terrible
I have the same problem exactly and did not know what to do. I'm wondering how long your epoxy solution lasted? It has been a couple years now since you made this video. Is it still working?
Still working but starting to show signs of fatigue.
thanks mate, liked and following, i will try it on my notebook tomorrow. any alternative on the clamps? or price?
you can use any clamps that will fit. The ones are used are about $2 to $3 US on average.
thanks a lot
@@SevenFortyOne Is there any chance you could post some amazon links to suitable clamps?
Nice repair, i did mine the same way before I came up to your video. This is helpful and will help a lot people. I am looking for the rubber around the screen. How is it called and where to buy it. I have the same model M7 J010dx. Thanks
John Luo - That laptop has a touch screen digitizer and the “Maintenance and Service Guide” states that the Touch screen comes in one whole display assembly. I quote: “The TouchScreen display assembly is spared as a whole unit assembly only. The non- TouchScreen display is spared at the subcomponent level only.” (Page 50)
Here’s the Guide:
h10032.www1.hp.com/ctg/Manual/c04091762.pdf
I tried looking for that rubber surround else where and still couldn’t find it. It doesn’t look like something that’s easy to replace separately. Even the separate digitizer (front glass touch panel) I found doesn’t include the rubber surround/bezel.
Which glue did you use
I was lucky, mine failed and since I bought it within 6 months, they replaced it even though HP blew me off. Bought a Lenovo Yoga, a much better laptop.
@SevenFortyOne Is that glue still holding the hinge after more than a year?
Still holding strong ...
SevenFortyOne great! I'll definetely try it on my laptop! Thank you
This is happening to me except the hinge is facing the opposite way, (its turned fully out the laptop) so idk how to fix it.
I see by the date that this was repaired about 10 months ago...is it still holding? By the way, it's a very good video and thank you for posting. I am about to disassemble an Envy 17 Touch...so wish me luck.
Yes, this laptop is used daily and still holding up well. Good luck with yours!
lesson learned : NEVER BUY HP PRODUCT
never buy a plastic based product... HP isn't bad at all.
@@AbhishekMajumder87 they are somewhat okay laptops but build quality sucks
@@AbhishekMajumder87 I have hp pavilion g6 2011 model. I had the same problem. I used Araldite to permanently fix the hinge in bottom case.
@@ujjwalb2994 same here. I've pavilion g6 2301ax. Fixed with araldite 😊
Does anyone know where the hinges can be purchased? I was going to take it to best buy to have it repaired, but I don't know I may have someone else do it for me. But just need to find out where to buy the hinge from
The hinge isn’t broken. It’s the plastic case it screws into.
I too have an Envy and the same problem has appeared. I have to keep the Computer open without closing the cover. Can HP help in some way since they have made the Envy and charged us a lot of money. Daphne Stockman
Never had much luck with anything HP.
I would just like to add, for anyone coming to this video - the problem is that the lubricant in HP hinges on the HP Envy hardens over time and can cause the laptop hinges to become extremely stiff. This will cause the laptop hinges to put undue stress on the top laptop cover and the laptop base. Those parts are both plastic and they will break under the stress of the hinge. This will cause the plastic pieces to break. HP knows about this and issued a very low-key recall for some of the Envy laptops, but not all that were covered by this issue. If you don't move your computer a lot, you may not notice this issue at all. To repair this issue, you have to lubricate and loosen the hinges. If your laptop has already broken, you can order a bottom plate from eBay or a back cover (those will be the likely ones to break) and then disassemble your laptop, oil and loosen the hinges and then put it all back together. We should all get together and sue HP for this foolishness, but in case you don't have time for that and just need to get back to work on your laptop, taking it apart, lubing the hinges with silicone grease, loosening the hinges and then putting it all back together will make your world right again.
Darn HP for not just being honest and fixing the issue for everyone!
You think this can be done with glue?
Hi do I have to sand the surface first or can I just
apply the epoxy right away?
Sanding may help
@@SevenFortyOne one last question sir do I still need to use a clamp like you use in this video or it's not necessary?
is it necessary to use only expoxy and no other super glue
Super glue isn't strong enough. The epoxy I used here seemed to work. Another option is something called E6000...that might work too.
How much would you charge for a hinge repair? I'm looking at getting my envy fixed since it's a hardware issue.
Sorry, I don't fix things for people outside my family so I really don't know what you should pay for this repair
SevenFortyOne gotcha. The video is informative, but I'm not too adept at tech repair.
@@SevenFortyOne My workaround is a bungee cord, mine is 2 feet or so, wrapped around a busted laptop cooling base not flat on the bottom. Else you attach eyelets for the bungee. A 1/4 inch thick bungee has enough gap to be able to power on, and stick the power cord in the right side, but stresses the DVD bay so I have to leave that open a bit & can't easily close. Yes this fix is jerry-rigging, not as elegant as the epoxy rig. The bungee keeps separation of the damaged bottom plate almost nul so long as display stays 90-95 degrees open. Some other kind of strapping is also an option. Because of the torque you may have to secure the front of the laptop to prevent it tipping backwards, I just use a piece of masking tape at the front. This is my desktop replacement and I use an external monitor and keyboard, but don't have to.
Worst hinge design I bought a new x360 envy 13 just a month ago and already broke one of the hinges. I didn't even do anything rough it ended up breaking by the normal usage .
Hello sir, I have HP Envy 15 j122tx and my laptop hinge is also broken so I need know what is the best glue for repair this thing.and l want to know you laptop still working without any problem in hinge after repair .plz reply thankyou .
Damn, this just happened to me
@SevenFortyOne Is the laptop still holding up? I'm thinking about attempting this on my HP Envy 17. Thanks for the video!
Yes...still holding up ok.
@@SevenFortyOne Awesome! I guess the glue is stronger than the original plastic lol.
it's a manufacturers defect, I faced exactly the same problem with my HP envy 15, i visied the authorized service center of HP and they refused to repair it because there is no available spare parts!!!!!! it was a very stupid reason and i decided do not to buy any of their products again in my life.
i'm still using it as a desktop computer with external monitor unfortunately since that time.
Do these hinges break frequently?
That's what I'm told
Nah.... never
Lesson learned for me is to never buy x360 laptops, as the hinge seem to break more easily on these models
It always breaks on these models. I haven't seen one that doesn't from people that use it for school or work.
still going strong?
+Frank Ie yep...still going...
You have another RUclips channel isn't? About old Mac?
This my only RUclips channel
I have one of these laptops second hand the hinges are gone.... so this cant help me -_- if only the damn thing would power on with out a screen attached.. Too bad HP went to shit quality wise, this is about as boneheaded as a gateway i had that the CPU Heat sink was soldierd to the board with no retaining screws.
I suspect hp lost quite a few customers over this.
They lost me because of it.
😄😄😄 53k plus people are using a hp envy with a broken hinge, damn
I was actually thinking of buying this laptop off Amazon for $1,499. I'll be looking for a different type of laptop due to HP Envy's hinge issue.
Over 90k now
My poor laptop, I stepped on my cat when I was carrying it down the stairs, tripped and dropped it absolutely destroying the hinge and bending the frame/case 😭
The cat was ok luckily but my computer not so much and I had a giant bruise for a bit where the computer slammed into me when I hit the stairs.
Ouch!
is it still holding up?
+Parag Shah yes ..holding strong with daily use.
@@SevenFortyOne Is it still holding up? I might try the same repair next week!
Yes but my wife leaves it open on her desk most of the time
@@SevenFortyOne Are you surprised that this is still getting interest 5 years later?
Tried this and it failed after opening it twice
This is too complicated someone please write out to me what to do.
Step 1: Insert thumb in ass....
Step 2: Buy new computer.
So you've decided to forego worrying about replacing the battery or RAM or HD? Must be nice.
I have a 15ay039wm with the exact same hinges. The layout is different, though. Different motherboard, RAM position, etc. My busted hinge is on the left side, where the power socket is, and where there's also wires to the wi-fi chip and for the LCD!
Mine was busted from opening the case because a Winduhs update kept the HD spinning like a meat slicer for hours on end. I replaced it with an SSD, so here I am (11-5-18) with the hinge problem. Microsoft needs to pay for another laptop because of the "update" which is documented as destroying thousands of hard drives of other users.
And HP needs to have trap doors for easy access to the hard drive and RAM. We're running out of landfills needlessly because of such Planned Obsolescence insanity.
And if I manage to get this problem "fixed", the lid likely won't ever be folded down and the laptop likely won't leave the house ever again.
Pftttttttt.
Mine is completely fucked. The top and bottom plastic parts of the case joints are disintegrated. Who knows how this thing passed HP’s QC.
It didn't they laid all those dudes off.
Gee it would be honourable if HP repaired the laptops with this problem - who is the jerk who designs all their laptops with 3 tiny plastic threads holding high torque friction hinges ??? Absolute stupidity.