B doesn't address human diversity? darn... I misread and thought the client was explaining. whoops. The wording is by far the most important part isn't it?
The way I saw B was your client is the expert on culture... the answer B is assuming they don’t have ANY understanding. Answer C is more positive and solution focused. Answer C implies that the client is the expert and encourages them to find solutions to the conflict.
B doesn't address human diversity? darn... I misread and thought the client was explaining. whoops. The wording is by far the most important part isn't it?
Indeed!
The way I saw B was your client is the expert on culture... the answer B is assuming they don’t have ANY understanding. Answer C is more positive and solution focused. Answer C implies that the client is the expert and encourages them to find solutions to the conflict.