How to deal with negative feedback from an unreasonable customer on eBay

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  • Опубликовано: 12 сен 2024
  • www.buymeacoff...
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Комментарии • 25

  • @karonwostenholme6533
    @karonwostenholme6533 7 месяцев назад +3

    Hi sweet, love watching. Don't let one bad apple get to you they aren't worth it, I can see the hurt in your eyes. You are a lovely person and are doing great. ♥️😀 Take care sweet xx

    • @Ecoreseller
      @Ecoreseller  7 месяцев назад +1

      Thanks lovely 🥰 xxx

  • @juliepearson1685
    @juliepearson1685 7 месяцев назад +2

    Hi Julie sorry to hear the negative feed back there is some very rude people about don't let it bother you as you do a great job.🎉

  • @christinebrown6689
    @christinebrown6689 7 месяцев назад +1

    So many wanting refunds for no reason is annoying

    • @Ecoreseller
      @Ecoreseller  7 месяцев назад

      I know it’s part of the business though unfortunately x

  • @liannehill748
    @liannehill748 7 месяцев назад +2

    Hi Julie
    You are nearly at 3k subs. I think if you go into chats (if you have time) of the bigger resellers and let people know you have a channel you can build on subs and also then Whatnot subscribers. I watch a lot of different You Tube reseller channels and see names in their live chats and comments afterwards that are different to your subscribers so I think there are lots of people that haven't found your lovely useful channel yet. I drove back home to Hampshire from Scotland via the Humber Bridge a few days ago and saw the signs for Hessle so thought of you. Lovely scenery in the North of England.

    • @Ecoreseller
      @Ecoreseller  7 месяцев назад

      Thanks lovely 🥰 I will do that if I can 🩷🩷🩷🩷🩷 aww wow yes it is lovely here xxx

  • @campcop9214
    @campcop9214 7 месяцев назад +1

    You touched on something at the start ive been wondering about with intergrated postage on ebay, i rarely do it that way i usually just do it direct but on the odd occasion i do if theres a promo on. I assume this is already deducted from the accounting on your ebay reports and doesnt need to be separately added in as an expense for tax as its already accounted for and technically claimed already. I assume ive got that right?
    Cheers rob 😊

    • @Ecoreseller
      @Ecoreseller  7 месяцев назад +1

      Yes that’s right 🩷

  • @lorrainemcparland6572
    @lorrainemcparland6572 7 месяцев назад +2

    Same happened to me julie I got negative feedback for a item I hadn't even posted the customer paid late sat night so I was to post Monday the feedback was she hadn't received the item which she posted on the Mon I was fuming maybe I should hire a pigeon to take it her I eventually got it removed after she received the item but what a joke 😅

    • @Ecoreseller
      @Ecoreseller  7 месяцев назад

      Wow that’s crazy 🤪 xx

  • @jpk63
    @jpk63 7 месяцев назад +1

    When I sell
    Vintage bedding I always wash it before listing and put in the listing freshly laundered and then stored away in a sealed bag we also photograph bedding hanging outside on our washing line also curtains ☺️

    • @Ecoreseller
      @Ecoreseller  7 месяцев назад +1

      Great idea 💡 thank you xxx

    • @jpk63
      @jpk63 7 месяцев назад

      You are
      More than welcome

  • @christinapither6963
    @christinapither6963 7 месяцев назад +1

    I’d like to see listing and packing! 😊

    • @Ecoreseller
      @Ecoreseller  7 месяцев назад

      Noted 🩷🩷🩷🩷

  • @nickw9882
    @nickw9882 7 месяцев назад +1

    I sold genuine swarovski earrings with Swan logo on reverse and close up pics of logo, received a negative with a rant saying not Swarovski, cheap earrings you would find in Claires etc.. I messaged and asked her to look at reverse and listing photos and received a "oh yes, didn't spot that" Ebay removed text, (negative still there) only because it mentioned a brand and request to buyer to remove said she did not know how to do it, a year on I still have that negative... Makes me furious, mouthing off before checking the facts

    • @Ecoreseller
      @Ecoreseller  7 месяцев назад

      That’s the problem isn’t it. They leave negative before talking to you 🥸

  • @paulhillman7361
    @paulhillman7361 7 месяцев назад +1

    It sounds like they were after the money back and keep the item, when you wouldn't do that they then had to send it back so got nasty hoping you would refund so they could then keep it.

  • @leanatale7251
    @leanatale7251 7 месяцев назад +1

    Some scumbags out there julie

    • @Ecoreseller
      @Ecoreseller  7 месяцев назад +1

      There really are 🩷🩷🩷🩷