Whirlpool model WTW5000DW2 washer not agitating
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- Опубликовано: 5 окт 2024
- Click direct link below for part replacement:
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If your clothes are not getting clean or you can see that your wash plate is no longer agitating freely from the basket, this is a very likely culprit. I’ll be going over several other issues with this type of washer. Even if your specific model is not the one named in this video, if it has the 6 LED lights on the panel with the pause/play button, they are pretty much the same thing. I’ll be making tons more videos on these washers.
Tools needed:
5/16” socket or nut driver
1/2” socket or nut driver
Philips head screw driver or bit
If your machine has the RED actuator, this is NOT the correct part and I will be posting a video on that one soon!
I will be posting a link very soon on exactly where to get these OEM parts, it’s still in the final stages of set up, but until then, feel free to email me at
derrick@re-appliances.com and I will get back with you as fast as I can!!
Little detail on getting the machine into diagnostic mode: when spinning the knob ccw to ready it for the R-R-R-L-R, make sure the knob starts out from the detent, not halfway out of the detent (you can feel it). I always had trouble getting the machine to go into diagnostic mode before I made sure of this.
Great point
I have (had) that very same machine that would walk in a spin cycle. It turned out it was the ring at the top, that is supposed to be liquid filled, being empty. It was almost as expenditures to replace that part as it was to by a new machine with an old school agitator.
Yeah it’s nuts. They have baffles inside them like little channels that are filled with water. Thank you for this comment because it made me think of a great video idea
You're doing a good thing by other working class and poor people, like meaningful good.
My wife and I saved so much money getting a forty buck Craigslist pait working a few years back. Nearest laundry at was $5a load.
And that’s exactly why I do it, I’m working class poor people myself and hope to help when I can. Good for you for fixing your machine!!
Appreciate the detailed information. Looking forward to more videos!
Thanks for watching!!!
Thank you sooo much! This was my problem, sort of. My washer broke down a couple weeks ago and I took the entire tub out because I found some change stuck in between the actuator and the tub. 2 dimes had both sides with he pictures gone, smooth as could be. Cleaned the tub real good and put it back together. Still not working. I have been busy and not able to look into it since and found this video this morning. Took that cover off the bottom and saw the actuator. The arm was not in that loop! Some how it must have come out. Not sure if one of the kids over loaded it or if the change jammed something. I put the arm back in the loop and she is back working like a champ!
Thank you Derrick! Just got done with this repair on the exact model. Was able to flip that solenoid arm back-and-forth and knew immediately it was failed based on what you said to look for.
Good to know! Is this specific to mainly Whirlpool HE top loaders? Thanks Derrick, just enough info, well described and photographed! Good job!
Awesome and thank you!! I’m going to do a series on these types of washers, but it’s really hard to explain in a comment response. I’ll get that video up as soon as possible
I literally just replaced all this on my Kenmore today.
Nice! Not so bad right?
Great job. I love your videos. It's getting more and more difficult to find people who will tell you the truth about anything.
Thank you for making all these videos. Tremendously helpful and want to help people not get hosed by dishonest people.
We just bought new LG dryer and washers. I had to replace a plastic coupler that connects the motor to the transmission that turns the tub in my Kenmore at 10 years. I sat there in disbelief. They build in planned obsolescence on these things. Most people would have thrown that thing out at 10-12 years when it broke. The motor and everything else except the power on, lid switch easily made it 20 years. 🫤
You’re a great washing machine repair man.
I have been a tech for 12 years, these videos are very well done
I have a wtw5000dw3 that was doing this. I took the actuator off and it wasn't floping around. I put it back on and did a recalibrate on the machine and now it's working fine again.
Mr D I'm 71 elderly widow, my son bought me a new washer the beginning of the yr, all of a sudden , it doesn't fill up when put on a large load. So something simple I can do? My son was in prison 10 yrs n no longer speaks to me, glad to hear how u help people. Bless you
This is incredible, man. I echo what everyone else has said on here. Thank you for the thorough, articulate explanation and clear video guidance. So grateful for this!
Thanks for sharing. Short and to the point, great video!
Great video and was my EXACT problem. Saved me and now have happy wife.
Wassup D. I'm happy you are still making videos bro. You found your get down.... You already know....Always have my support fam 💯💯💯💯
What’s up bro!!! Man I didn’t know you had a channel!! I just subscribed bro! Thanks for all your support G, I appreciate you being here from the very humble beginning my dude 🫡
@@derrickwith2rs Word.....
First, thank you for all the appliance repair videos (they're fascinating and encouraging), as well as for the "two moms" video (I can relate).
If you field questions, I have one:
I THINK my Kenmore 70 series washer has a drum-balancing problem?
It runs fine if we only use the low-water setting, but within a cycle or two at a higher water setting it will fill the tub to the requested level, but then fail to agitate or spin.
If I open the lid and push on the top of the agitator it will tilt the basket in the direction I'm pushing and by pushing it in various directions it will suddenly kick in and begin agitating and often complete the entire wash without further issue (though sometimes it won't spin or spin fully after draining and I have to turn it back to a wash setting and re-jiggle the agitator, then move the dial to spin after the agitator kicks in.
I used to have to try pushing the agitator in many directions and even move the agitator in a circle before it would start, but I finally noticed that pushing it to the left usually does the trick.
I'm guessing *something* (a support rod, perhaps?) isn't stabilizing/maintaining the basket in a sufficiently upright position and some sensor is complaining?
I've searched Google and YT and found many links to washers not agitating or spinning, but I've yet to find any where it'll start working again with a push or jiggle.
A few yrs ago I went to the time and expense of replacing a Maytag Bravo's suspension rods when all search hits said that was needed for the error code it would display before not spinning, but it didn't fix the error so I'm reluctant to just replace anything before I have reason to think it'll fix it.
Thanks again, whether you answer the question or not. I really enjoy your vids.
The fix went just like you said it would... You made it easy! Thank you.
Why am I subscribed to a channel about washing machines
I ask the same questions sometimes
Same here but I like to fix my own stuff. I like how quick to the point he is too.
I am a professional
Here I am watching this video Even though I don't have this machine and I don't know anybody that does.
The BOSS has arrived again, awesome work D'man
Lol I literally do the exact same job as you Derrick. Except I live in Illinois.
Thank you, i hope it fixes my issue.
Awesome video my man! Do you know what could cause a washer to have a hard wobbly spin cycle? When it’s on the spin cycle mostly the bulky loads but also normal loads, the entire washer walks across the kitchen and it’s new. GE washer top loader.
Thanks for watching! I’m going to be covering GEs soon!! It’s better to make a video than try and explain in a comment, make sense? Thanks again for watching!
@@derrickwith2rs sounds good 👌 thank you
This is awesome! Much luck to you.
Snuggle is trolling hard in the commercials. Watch out for that lil bear
Awesome thanks for sharing your information
Wow, that seemed super easy… until the left right right left thingy.
What is the best budget washer and dryer in your opinion? Sorry if you get this question a lot
Just found your channel!! Love it bro. I love speed queens
Trust me it's on purpose. In the 90's washers were bullet proof and they worked extremely well. All the parts were replaceable and they had mechanical motorized controllers. No boards and no electronics. Now everything is plastic and cheap with overcomplicated digital microcontrollers on a board that runs and times everything. You can only replaced the entire control board and it's $250 if you're lucky. Find a top load washer from the 90's. It cleans your clothes better if it's clean and you use the right amount of detergent. They use much more water which is where you get your cleaning performance. You can also get a Speed Queen washer which are commercial quality but they are expensive. Like $1500. Some models still have the electromechanical timer which lasts for 25 years.
The exact model I've been having problems with, we've been commenting back and forth on another video about.
I checked it again, even with new rods, and a new drive hub kit. The basket wobbles separately from the agitator, a little excessively.
Thank you very helpful and probably part of the problem with our washer. I say part because the belt keeps sliding towards the belt guard and has left an actual groove in the plastic. Any thoughts why it might do this?
Thanks for watching! And as for your problem, I’m not sure right off, I’m terrible at assessing without seeing, I try not to give advice unless I’m certain so that it’s not bad advice. Hopefully I’ll come across that issue and can show you!
Have you ever replaced only bearings on the gear case? Bearings ruined by bad tub seal?
Well done!
Do you have a trick for removing a stuck actuator?
Our inherited washer seems to be pretty clogged us just before the pump, requiring disection
Very nice bro good job thanku very much🎉🎉👍👌exapilan is nice 👌
I love this channel! Great information 🙌🏽👏🏽 Anyone know someone who’s on RUclips that works on refrigerator’s? 😅
More great content 👍👍👍
Subscribed and watching from 🇯🇲🇯🇲
@derrickwoth2rs I am starting to fix and flip washers and dryers, with a big motivation being you!
I am setting us a station in my garage but don’t have a 220 in there. Can I just run a 3 wire Romex from two power sources? Or is it seriously advised to add a devoted breaker?
You're awesome!
Love your info!!!!
Very helpful
Thanks brother 💯
Ok sir. Great vids. I have a question though. This same model you're showing in this video won't stop walking around so it stops spinning. Springs look ok and level but can't figure it out. Any ideas? I know this isn't a normal comment. Just need some help
Can you show me the sound it’s making if it could be this actually part ??😊
Good video
Ok my problem is that my wtw5000dw2 whirlpool is leaking at the change from wash to spin! What crap this thing is, obviously different problem that what you just described?
I appreciate you
I have this exact machine. How do you put it in maintenance mode to bypass the lid lock and observe the agitator?
How were you able to watch the inside agitator run (or not run) with no water in the machine? I think this is the problem with my machine, but would like to verify by viewing the agitator
How’d you get it to spin like that with the lid open. I’m trying to check mine if the actuator is messed up or not? Also does this model have a filter that needs to be cleaned?
Nice video , what if its shake wildly when in spin even no clothes too, i did that calibrate and change the spring and still shake wildly... Help please
Let me know if you figure it out please
What is it that you did at that end? What was the purpose of that? Thanks
This washer suck's even when it's working right. Any recommendations?
Do you reccommend or ever work with the samsung washer and dryer?
I know this was a long time ago but would the washer still spin if this was the problem? mine is making a ticking noise and the center plate and basket are moving but with no real force, I can spin by hand
Hi Derrick, I have a Kenmore Elite top load washer with a PE code how do I fix it?
How do you get an extremely stuck maytag wash basket out
Maytag top load starts the sense cycle. It doesn't spin, just makes some noise, then goes to done? HELP! ONLY 2YRS OLD!
i have the same washer and on my rinse cycle as the tub turns, there’s a screeching noise, almost like a noisy car belt that last about 10 secs. everything works, just curious where i should start
forgot to add, i see oil underneath, i think the transmission is leaking on the belt
Wait is that a 6pin pci power suply socket
Mine spins but won't agitate.... could this be my problem?
Where u at bro it's bin 4 months I got a Samsung that don't shut off lol
First of all you don’t need to remove the belt to change the shifter second of all the belt guard is a pain in the ass because it can cause problems and there is no point in doing that anyways
Man, I've changed so many of those things. Sometimes the splutch will get worn so it catches sometimes and won't move, so the actuator breaks itself trying to move the splutch. Such a dumb design.
I believe w10006355 will work for either the red or the black. The replacement for the red now is the black one with an adapter.
And That’s why I don’t buy Whirlpool anymore…
I have a top load Samsung. It would be great if you would make a video on how to open it up and clean the drum and how to do other maintenance and repair on it.
I bet people would really appreciate how to videos on their washer and dryer.
Where do you recommend getting whirlpool parts? OEM or do you have a good aftermarket place? Model #110.87088601 dryer