Thank you for your review. Costco sells this system, I was researching it in their website but it has a lot of recent discouraging reviews specially with customer service. Is unfortunate since I always have the best experience at Costco whit their products and customer service. I am confuse and probably go with Bay Alarm and not with Medical Guardian. These days customer service is out of trend.
Active guardian battery only last 3 day's before needs changed not 5or7 day and fall detection only works 50to10% of the time so if fall knock yourself out your dead exspeshaly if bleeding from head injury 🤕
On the go doesn't have fsll detection only active guardian has fall detection pluse now black no little light on bottom replace light around button fall detection dosnt work with out that feat to work on the go has 30 day battery charging
$50.00 dollars for this $10.00 dollars for that, $3.00 for this or that You said that they are TRYING TO get on a 4G system because they are on a 3G system. Well we are now on a G5. I THINK this system need a upgraded 5G system
Okay I have questions like if I put my cube on the charger and it flashes red does that mean it's not charged and I don't understand how this works
Happy to help, Kelly. Which device do you have?
How do I get a new chain…it broke off
Have you reached out to Medical Guardian? Their number is (877) 990-9869.
from experience... fall detection would be mandatory... when you faint you fall, when you trip you fall...
Thank you for your review. Costco sells this system, I was researching it in their website but it has a lot of recent discouraging reviews specially with customer service. Is unfortunate since I always have the best experience at Costco whit their products and customer service. I am confuse and probably go with Bay Alarm and not with Medical Guardian. These days customer service is out of trend.
That’s too long for response
Do any allow me to go online and check my mom's gps location?
Oops...I see the Freedom Guardian watch does. Thanks
My mom doesn't forget pendant. She forgets the gps.
Active guardian battery only last 3 day's before needs changed not 5or7 day and fall detection only works 50to10% of the time so if fall knock yourself out your dead exspeshaly if bleeding from head injury 🤕
40 seconds?? omg that's WAY too long for an emergency
On the go doesn't have fsll detection only active guardian has fall detection pluse now black no little light on bottom replace light around button fall detection dosnt work with out that feat to work on the go has 30 day battery charging
$50.00 dollars for this $10.00 dollars for that, $3.00 for this or that
You said that they are TRYING TO get on a 4G system because they are on a 3G system. Well we are now on a G5. I THINK this system need a upgraded 5G system