⬇🔶 LINKS TO PRODUCTS MENTIONED IN THIS VIDEO ⬇⬇ 🇺🇸 For people in USA: Cerakote Professional Ceramic Paint Coating v2.0: amzn.to/3KvFG6h CarPro Reset shampoo: bit.ly/3SO3Iz0 🇨🇦 For people in Canada: Cerakote Professional Ceramic Paint Coating v2.0: bit.ly/49AtWuu CarPro Reset shampoo: bit.ly/49fgUCf
They sent me replacements super fast with version 2. They reached out via email first which I appreciated. Bought three originally having installed 1, they sent me three no questions.
I have already received V2 replacements from Cerekote. I’m giving them a fair second chance because I liked the way they handled the issue with V1. Sometimes things don’t always turn out the way you want. I know I have made mistakes in detailing too. Thank you Pan for following up with the product. I think they got it right this time. It’s still a great plan , easy application and removal, low cost. I’m’ watching the durability with V2 and we will see. Thanks Cerekote for owning up and addressing the issues, thank you Pan for following up and your continued professionalism KRIS CAPPS AUTO DETAIL. Green Valley AZ
I purchased a full case, they exchanged me a new full case! Amazing response! Props to Cerakote for being an incredible company! Thanks Pan! and the community for being such good people!
This is great news. I got the original and installed it on a Land Rover Defender. 4 months later, still performing well. Installed in my garage at 68° and 40% humidity. There was one problem area on the tailgate, but the rest is still good. It has gone through a tunnel wash 4 times against my advice. Now I'll need to get the 2.0 version and try that.
Hey Pan. It's good that the company listened to the customers and improved their product and even better that you gave them a second chance and showed us (your viewers) also.
Thanks for the update Pan. I'm glad i didn't purchase the first one. Good to see Cerakote back up their product by taking care of those who purchased the original formula.
Really pleased to see the follow up on your end on the Cerakote. I have not yet tried the new version, I just saw your video and it is impressive. The price is absolutely unbelievable, I have confidence in this company following your interview with the CEO where he took full responsibility and vowed to correct the issue.....He followed true and kept his word. Thanks again for your efforts on this.....Edmond
Fwiw, I applied version 1 and its been absolutely amazing for me. The gloss and slickness is fantastic and after 6 mos the hydrophobics are just as good as when I first applied. My success with the product could be because I'm in the pacific northwest which is where they're plant is located. I say that because they claim the failure was due to curing in certain climates.
Hey Pam, what’s up? I received my kit. I applied it on my wife’s car the other bottle I applied it on a customer car. It’s been a month. Everything is 100% good. I am happy my customers happy.👍🏼👍🏼👍🏼
Much better. Most people don't realize that EVERY company when releasing new products there is always issues. Show me another company going on social media and owning up 2 a mistake than remedy the problem.
Hi Pan. I’m here in Quebec City and after requesting a replacement they shipped out FedEx Air which I received in 48 hours. That just blew me away. Hats off to Cerakote for taking responsibility and thank you for your reviews.
Hey Pan! Hope you’re doing well👍🏼 I applied the original formula to my car a few months back in optimal conditions and drive a lot. About 2,000 miles per month. Wash my vehicle a couple times a month and the coating has held up phenomenally! Will have to purchase more and get to work on my brothers car next!
Thanks for sharing!! Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers. You found the right channel to help you learn everything about detailing.
Pan, I just had V1 installed, after decon and claying and am very happy with it (so far). My car is garaged and the paint was near pristine to start with. My son gave it a contact wash last weekend and I observed the rinse off. It behaved as expected. It's about a month old and we'll see how it does, but I will be getting a new vehicle in the fairly near future and will definitely be ordering some V2 to coat it with. The company did right by It's handling of the curing issue, kudos to them!
Pan, Good timing on the video, I was curious when you would be following up on this. I saw that the coating was suddenly available on their website for purchase so I gave it a shot. I coated a vehicle about a month ago and it’s been super slick and hydrophobic. I paired it with their trim coat restorer and a 7 year old car looks brand even weeks later. I’m impressed.
Great video Pan! I was burned with Cerakote1. I use other Cerakote products and was shocked/disappointed. I’m glad they took responsibility. I just requested a sample pack, it never hurts to ask, I’d be willing to try Cetakote2 due to their positive handling of the issue!
Just received replacements from Cerakote. Customer service was top notch and they even sent an extra kit. I’m waiting a little longer to install on customer vehicles, but hoping V2 is up to the task. Regardless of coating performance, I think it’s pretty cool to see a company own their position and make it right with customers.
Great video. I’m glad they improved it. I just cannot get behind a company that did not fully own up to the problem from day one and tried to blame it on installation. Obviously if it failed for you in ideal conditions they had not done proper testing before the launch. I appreciate more the new companies that are out there where the owner/creators are directly involved. You can contact them and they don’t hide behind a desk and blame the installers. I do wish them luck.
I've been waiting for this update for months and now you have given us the news we have been waiting for Pan , back here in the Uk the summer time is more like autumn with rain and cold conditions still it's bloody awful. Looking forward to trying it out once the sun shines .
Hi Pan. Hello from PRINCE EDWARD ISLAND. Another great video! I used the previous version with great success on a 2022 Mercedes. I received my replacement V2 but I have not used it yet. I'm really looking forward to it. I really wish I had your energy at my 56 years of age. You are truly inspirational!
Thanks! I'm 43 now, and I have to admit I'm a bit of a workaholic! It's like 7 days a week pretty much all the time between detailing, the RUclips channel, etc. I can't seem to take a break haha. But my back sure hurts like crazy after 27+ years of detailing cars. Thankfully, it's still my life's biggest passion so I enjoy every minute of it.
My goodness, 43 what I wouldn’t give for your head of hair! I’m 56. I still have some hair but I’m losing it lol if you ever make it to PRINCE EDWARD ISLAND, please stop in! I’m actually going to Quebec in October to visit my cousin Karl and Sherbrooke!I’ve been telling him about your channel. He’s looking forward to be giving him some tips on car detailing. Keep up the good work.
So funny you say that you live in PEI !! My girlfriend and I are planning a short 3 day trip there in August, to rediscover the place as adults! (Last time I went I was like 8 or 9 years old). We are looking forward to relaxing and swimming in the sea, and eating good seafood. I'm allergic to fish, but I can eat seafood. I love lobster rolls and scallops! :) Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers. You found the right channel to help you learn everything about detailing.
Well, that’s awesome. I’ll be home. I have tons of room at my place and you’re more than welcome to stay here free of charge of course because you’ve provided me with so much knowledge! And a good friend of mine and Charlie McGeoghan is a lobster fisherman so I can get us lots of lobster! Let me know if you wanna make it work as I’d love to have you as a guest! It would be my honor. Have a great evening.
As promised, I was sent a version 2 replacement; thanks, Cerakote!! It's just refreshing and unfortunately, in today's business environment, uncommon, to see a company stand behind it's product. So happy. I'm sure it cost a lot of money, but reputation is everything and it looks like they got it right. Is it the best coating? Who knows, but it's a great product and very competitively priced. Far from one of the priciest coatings.
Well said. It's a rare occurrence in today's business world where 1) a CEO actually takes full responsibility for an issue 2) the company promises to make it right and 3) they actually deliver on their promise to make it right and offer a full free replacement or refund. So yeah this must have cost them a fortune, above being a logistics nightmare to have to go back and send bottles left and right, but it's a short price to pay in order to conserve their reputation which is a stand-up company. So in the long run, this will likely pay them dividends for sure, and ensure their customers know they will be taken care of if anything were to happen. No brand is immune to making mistakes. Even the biggest brands can make mistakes. It's how they deal with those mistakes that leaves a lasting impression on customers.
I received my 2.0 but had to get a second kit shipped as the first one leaked all over. I haven’t used it yet but will soon and are looking forward to it.
By the time there were rumblings of failure, I had not applied V1. I have v2 and will apply it to my personal vehicle to see the longevity of the coating. I need to get at least a year out of it before I start offering it to customers.
I've got 3 kits that were replaced, great redponse and extremely fast shipping! I'm going to try this stuff out on my daily beater and see how it fares.
I applied the first version seven months ago and it’s still beading like crazy, when the coating was applied it was in the mid eighties in SoCal and the car was polished with NSP 45 before it was coated.
Yeah the weather and conditions for version one really seems to have influenced results a lot. You’re proof that in warmer climates even version #1 could do well. But at least now with v2 it seems everyone will be able to get good results as long as they follow the instructions.
You have to egnowledge Cerikote's transparency, which you did, on how well they have responded for their "Industry Disrupting" debacle. Cerikote's customer outreach was outstanding, they contacted me shortly after realizing their coating was substandard. I received two v2 replacements. I have applying v2 to a local Uber drivers vehicle (no charge) for some durability testing before suggesting this reasonably priced ceramic coating to others. I would like to note using Cerikote's Rapid Ceramic Paint Sealant Spray as a topper is quite satisfying to use and their Trim Coat Kit is showing very good durability Thank you Pan for your professionalism unskewed review and interviews. Gives us DIYers confirmation the formulas was a bit off and not necessarily incorrectly applied.
I'm going to try this product just because of the way the company handled this problem. Tells me they care about the product and the customer. Kind of rare these days.
I have to agree, it's the first time I see a public apology from a detailing brand's CEO and them taking full responsibility, and also keeping their word. And yet they're not the only brand in my 27 years of detailing that released a faulty product, and no brand is perfect and bulletproof from mistakes. They took full ownership here. They said they'd do a new version to correct the issue, and they did. They said they'd offer free replacements or a full refund no questions asked, and they did. Kudos to them!
Hey Pan! I made a video on it myself as well, on the application I had great results. I wonder if it was my video that you watched, since in one of the small channels that has made a video, if so, it is an honor 🫡🤝Hopefully you can do a follow up video also at the 6 month and on year mark to see how it holds up in your environment. I Will be doing some update videos on it also, and see how it works in San Diego weather only a daily driven car 🚗
Hey man! Yes you were part of the channel I saw that had made an update video. Good stuff and you seem to be enjoying it! When did you apply version 2.0 ?
@@PanTheOrganizer awesome, I’m honored as someone who’s followed you for years. It’s been a week and half since I applied it, and will do my first update video when the two week mark hits and then one month, 6 month, year & 2 years if it lasts till then hopefully 🤞
Time will tell. And thanks for supporting my channel too over the years. Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers. You found the right channel to help you learn everything about detailing.
i will be getting with them. i applied the 1st . bottles! & i have seen a poor results. i have given it a chance & well thanks for doing a redo! i hope they will be kind to send me new bottles!
If you had ordered the original black bottle version, and you were expecting to hear from Cerakote but didn’t, you can reach out to Cerakote at info@cerakoteceramics.com and they will get you taken care of right away with a free replacement kit of the new coating version which is now in a clear/frosted bottle. You can also reach out by phone at 1-866-774-7628.
I just emailed the company. I am a DIY er and paid for the original. I am hoping they will replace my order. Since I never applied the original based on the results I was seeing. Thank you for the update.
Hi Tim. If you had ordered the original black bottle version, and you were expecting to hear from Cerakote but didn’t, you can reach out to Cerakote at info@cerakoteceramics.com and they should get you taken care of.
I also tried the new and latest so far no issues FYI the first version is still on the vehicle in did and is still beading after four months now. So here we go again. Thanks Pan. See ya @Sema😉
Super video!!! Excellent to see the way that you did the 2 square panels to get a really good idea as to how well the coating performed over the past months on the test areas compared to the whole door and bonnet. Glad to see that it indeed held up as well as it did. Lets see in another 6 months how its going
I purchased a new vehicle in January 2024 and performed a true paint correction before applying the Cerakote original. The application's temperature was 55 degrees, and garage kept for 2 days . No water exposure for 3 weeks. I couldn't have asked for better product performance, horizontal and vertical. Cerakote has provided me with the new version as well.Was it luck with the original or extra cure time .
You were for sure not in deal conditions, but at least you weren't in freezing temperatures, which seems to have been the worse outcome for version 1. The first days and weeks of curing are critical for a coating's bonding. If the coating is performing well for you, and you still see strong water behaviour (beading, sheeting) and characteristics like day 1 when you applied, then the brand says you can continue as is. I wouldn't take a chance personally, if you asked me, and would polish the old one off, use a paint prep spray to remove polishing oils and residue, and apply version 2.0 in temperatures of AT LEAST 65F as required.
Thanks for this video, Pan. I actually didn’t know that Cerakote had reached out to me via email to offer the replacement. After watching your video I checked my old unopened emails and there it was! I will definitely take advantage of this great offer. That email has been sitting there since last month. Hopefully the offer is still good 😂 Thanks again.. 👍🏽
Man Pan, I tried the first version but after the debacle. I am one bitten twice shy. I hope folks have good luck with the product but I will be using others instead.
Thanks for the update Pan. Had purchases v1 but did not apply it after hearing your comments about the possibility of failure. Just received the v2. Will be applying sometime in the near future. Thanks for the great follow up video. I was waiting to see if you were going to review v2 before deciding to apply it. Thanks
I love the channel, but I am going to have a hard time not getting myself booted for being percieved as rude. Lol! Some of the ignorant negative comments warrant a nasty reply and I am having a hard time holding my tongue. Anyway, I for one appreciate this update, and I appreciate that the cerakote company fixed the issues relatively quickly. This idea that they sent out thousands of these bottles as a beta test is absurd though. I am sure it costs money to make this stuff. And seriously, would they really purposely send out a defective product knowing Pan would be discussing it on his channel? My business is more related to window tonting, but we do coatings too. I see the same things on the tint side. If a film has a lower price point than the one they use, they assume its bad amd the people in those companies are too. A lot of them are very good though.
Well said. To even think a company would purposely release a faulty product is crazy to me. They had an issue, the figured it out with the help of feedback, took full responsibility for it and delivered on the promise to make a new version. Time will tell if they got it right, but for now all seems good.
It speaks well for a company when they admit their mistakes and it speaks even higher for them when they react quickly to correct it. This is a great example of how to handle it when something doesn't work right.
I agree. I haven't seen many brands take ownership of mistakes and publicly admit to it, and then actually deliver on the promise of correcting the issue.
Thanks as well Pan suggesting possible reason for failure on version 1 because I knew you applied in perfect temperature yet it failed. The cold temperatures in your region versus here in SoCal make possible sense. Thanks for that insight. Hope it works been holding off applying to my new bmw until this version came out.
Didn't get V1 but reached out and bought V2 and will be doing a test panel hopefully I get some good results. 30 bucks US for a bottle is about as inexpensive as one can get.
Kinda wish they would bring back the car washes they show in the movies, every one hanging out, people hand washing and detailing cars. They looked like fun.
Thank you! Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers. You found the right channel to help you learn everything about detailing.
When are you going to make a video about the ecoBooster? (It has only been available for a few weeks.) This thing is an absolute revolution in high-pressure cleaning! It delivers much more power, even for older devices, is much quieter, has less recoil, and is much more comfortable to use. The jet is much more homogeneous, allowing for the cleaning of delicate surfaces. Thanks to the wider and stronger jet, you can finish cleaning much faster.
@@PanTheOrganizer The EcoBooster is truly a revolution. It provides a 50% performance increase even for older devices while ensuring that the paint is not damaged. I recommend reaching out to Kärcher. Kärcher will surely provide you with the equipment. I would be delighted to hear how you report on it.
Good video of the updated version! I recently received the updated version. I assume that you can apply the previous version in the summer at warm temperatures. 'NGL detail & coating' did a test on a black vehicle 4 months ago and the coating was successful. I higly recommend that video. the gloss is unreal!
hi pan, great video as always. very good to see that cerakote improve the coating and fix the problem of the v1.0 version. does cerakote also send out the v2.0 to the companies that have the free sample? in my case for europe
Brilliant update, Pan! Thank you! So very happy to see this! I got my replacement but I've yet to apply it, still waiting on the temperature here to reach 18c or even for the rain to stop for that matter! I used Fusso coat in the interim and as much as I love it, it's nothing compared to a ceramic coating. Can't wait to get the buckets and polisher out and get to work. I am disappointed that there is still no mention in the documentation about PH level tolerance though. Last thing I want to do is use Bilt Hamber Auto Foam and find it destroys the coating like it appeared to have done with my last (not Cerakote) coating.
Bilt Hamber Auto Foam is a super high pH 13 snow foam, and I would never recommend that for regular weekly washes. It would eventually weaken even the best of coatings, as you are at the limit of the chemical resistance of most coatings, which is around pH 3-12 in most cases. So it's no wonder that BH destroyed your previous coating. For regular weekly washes, stick to a pH neutral snow foam and soap. That's all you need to maintain a coating. Once in a while, like in spring, for a deeper clean, then you can use a high pH snow foam like BH Auto-Foam or my favourite, BH Touch-Less (new version is pH 10.5) or Koch Chemie Active Foam (pH 9.5) and an acidic soap like CarPro Reset (pH 6) for the contact wash. That should revive most coatings.
@@PanTheOrganizer Oh, of course! I've only used the auto foam a single time and that was enough to kill the coating. It wasn't till after the fact that I realised the coating was only rated up to a ph of 11... My fault for not checking first but I'm now super conscious of it. Hoping the Cerakote can handle it but having no stated rating is concerning. As you said, the Auto Foam is only for every 6 months or so for a deep clean with some Carpro Descale as the contact wash.
Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers. You found the right channel to help you learn everything about detailing.
I actually used the bad stuff on my 2 ATV’s. Didn’t want to throw it away, lol. Not much work to put it on my ATV’s as there’s not much paint area on them.
experienced a similar issue: I had my car coated last year with a new line of product from a well known coatings company but the hydrophobics ended up being pretty poor in the end. A few months ago I brought my car back to the detailer - one of the best in the Boston area - and they removed and reapplied the coating. Not sure what the exact problem was but the coating manufacturer stood by their warranty and shop stood by their work and saved me from a big headache.
Yeah it happens more often than people think. Sometimes you can also just get a bad batch of a product and that can be an issue too. Or the person who installed it. There are so many variables and ways for things to go wrong.
Excellent video and now I am excited to try the updated version Cerakote sent out. It was a bumpy ride but Cerakote is making progress. Now to wait and see how the coating holds up. Thank you for the video Pan and I hope you guys are doing well.
Hey Pam good morning thank you for reviewing this. I've been messaging you to see if you had tested it out yet I was waiting to use it once they sent me my new V2 version and now I definitely can go ahead and use it. I appreciate your video
@@PanTheOrganizer I've always appreciated detailers online who actually just go for the truth and test products. There are people out here such as me who detail that pray and hope our clients aren't out there throwing acid and wheel cleaner on the paint of their vehicles just to make a product fail. We don't know what our clients will do with their cars but we just hope they're not doing silly stuff like that
That new Rupes looks amazing. I'm using a Milwaukee Fuel 21mm for work which I love (albeit heavyish), but the newer, lighter stuff is calling my name. I've also been on the DIY Detail pad/polish combo to finish all corrections. Fantastic products I can't recommend highly enough.
LOL Pan , you are too funny - you do know you are a little more particular about how clean your car's on.... it looked like a typical Montreal car...DISCUSTING :) TY for doing another video follow up - i recieved my v2 and as soon as its a little warmer in NS i'll give it a whirl ... keep up the great content, cheers!
When I got the first package of v2 they sent me, the bottles had both been opened in the box.. almost like the lids weren’t sealed on properly. Sent them an email and they had a second order sent out to me within the week. I was a bit bummed because I wanted to apply it to my truck over the long Memorial Day weekend but I didn’t get to. I have it, in the box tho waiting for the next opportunity for my work schedule to allow me the time to prep and apply. If it works well, I will apply the second bottle to my wife’s Hyundai Tucson. I’m saving the bottle of DIY Detail 5 year coating for my Mustang, waiting for the free time is the hard part. I did get my active 2.3 and mjjc s v3.0 in last week, hoping to do my first wash with it tomorrow.
My question is off this topic but about interior glass cleaning. I use stoner glass cleaner and a car pro glass towel and I still see streaks in the morning when it’s cool outside but when the car warms up it goes away. This happens only with my 2007 Camry and not my Subaru outback.
Really nice update, wasn't aware it have been shipped out, guess me living in EU must contact that section of the brand. First version did take some time to get as it probably was shipped from US to EU, so it wasn't delivered until december for me so didn't apply it due to the cold weather - and then the bad reports came so product is not being used. But looking at this update i really want the V2 now 😃 Great work Pan !
Thanks! If you had ordered the original black bottle version, and you were expecting to hear from Cerakote but didn’t, you can reach out to Cerakote at info@cerakoteceramics.com and they should get you taken care of.
They sent me my replacement bottle right after it was released a while back. Haven't tried it yet. I'm debating on whether to use something else instead.
I’ve applied this to two personal vehicles one is nearly a month in and two washes that was cured overnight for 12 hours and my own vehicle started to drive two hours after application at 65F going strong.
Definitely an improvement for sure. I'm anxious to try it on one of my cars. I have to be honest, we probably don't see many tests because people are hesitating to try the 2nd version. I was nervous to do it myself....but I'm all about giving someone a 2nd chance and it looks like they did a great job with the formulation. Curing temperature is certainly an issue...so I'm going to pay attention to that. Thanks Pan.
@@PanTheOrganizer Just to clarify....did Cerakote actually change the formula? There are some RUclipsr's indicating that they didn't do anything to it...just simply identify that temperature was the issue and repackage it. Let me know if you have any inside info.
It took a couple months for me and I had to reach out to them, but Cerakote sent me my replacement bottle no questions asked. Haven't gotten around to using it though as the seasons changed and it's not a good time of year right now for me so it'll have to wait until late summer/early fall
How can you conclude that the issue is fixed in the updated version released in the summer when the main problem is curing time in cold weather? The only noticeable difference is the color of the bottle.
I did not conclude anything on the failure portion. Just giving my hypothesis. The only official line from the brand is the curing mechanisms of version #1 failed in certain conditions. They didn't specify which conditions. So one can only speculate. As the failures seemed to happen more for people living in cold conditions, we give a hypothesis that the colder temps were potentially playing a role here. But we're not the chemists formulating the product, so we need to wait and test for ourselves to see how this does over the coming year. They also mentioned that they did thorough testing in colder temperatures with this revised version and that it passed their tests. Like anything on my channel, I prefer to draw my own conclusions based on testing in my conditions, so I will be testing long term to see how it does over the coming months, including next winter. But some people had the version #1 fail even in good conditions (not winter) so the fact this one seem to be doing well so far for anyone who has tested the version #2, as far as I know, is clearly a sign of a major improvement that was done. You have to realize that a lot of us content creators talk to each other, so we have a pretty big support system of people we can exchange experiences with, all while also being able to collect feedback from each one's own audience, people who actually use the products in the real world. Time will tell.
Good morning how’s it going? I have one of my cars with Adam’s graphene advanced ceramic coating and the other car I’m planning on to apply cerakote. My question is, I have 2 shampoo one is the Adam’s graphene shampoo and the other shampoo is P&S pearl shampoo, am I good with those or to be safe should I get some ph neutral with no adds. Btw the pearl shampoo I use more for foam cannon Thank you! Have a good day Thank you have a good day
It’s strange to me that so many people are happy with the way Cerakote handled this. They pretty much used paying customers to beta test V1 and compensated them by sending a bottle of V2. For the time and effort of prepping and applying two coatings, that doesn’t sit well with me.
Like anything in life, some people are happy, and there's always a percentage of people unhappy. Damn if you do, damn if you don't. At least Cerakote did something about it. I can't say the same for many brands out there who release bad or faulty products and who simply don't care. But I get your point, there's nothing wrong with your opinion. Just don't give them your money, and look elsewhere for your coating needs. There are so many coatings brands nowadays, you'll always find one you like.
Hey Pan I enjoy your videos…. Wait for new ones…… one quick check….. am experienced lower sound from last 2/4 videos maybe. I checked on my side….. but I found these episodes are on lower side…..Thanks
I can't answer for the company, as their chemists dove into this and did discover issues with the curing mechanisms in certain conditions. But from the info I saw in comments, and feedback in talking with fellow content creators, it seems there was a higher chance of the coating failing in colder climates. Those living in California and Arizona for example, did not seem to have issues for the most part.
Hi Pan, thanks for the update, I'm glad they have admitted to they're mistake, does this also apply in the UK?. I've got to admit I'm pretty disappointed with the result's of version 1.
If you had ordered the original black bottle version, and you were expecting to hear from Cerakote but didn’t, you can reach out to Cerakote at info@cerakoteceramics.com and they will get you taken care of right away with a free replacement kit of the new coating version which is now in a clear/frosted bottle. I would ask for version 2 in your case.
I used it at a car from a friend. I was in a positive mood, also because of your experiences Pan. But the result was... very disappointing. I paid 99 euros about 110 dollars for it. That really hurt, but worse for me was because my buddy was so disappointed with the result on his car (after all the work we did before). And by the way, the distributor where i bought it, did not answer one of my mails.
Yeah I think many were disappointed, myself included after the results a month later with version one. But there isn’t one company immune to issues and at least here they owned up to their mistake and offered free replacements or a refund. With version two, so far so good. But I also understand those who wouldn’t want to buy another product from the brand.
How's it going Pan, is it possible to start polishing entire hood and ceramic coat a taped box. Polished paint and unpolished paint is already very noticeable in a water test slickness wise. Less variables that way, sort of starting fresh with entire panel free of friction
Yea, not gonna chance it when there are so many great proven coatings on the market. I had the cerakote windshield coating and that lasted great so I was excited about about the Ceramic Coat. Ordered the first version and returned unopened after seeing the honest reviews. Sorry Cerakote, I'm good.
NO! First coating failed. Contacted the company several times. They never did anything. I don’t care what the ceo said. I saw the video. Called them many times. Last time spoke to a service tech named Annie who said they would be in touch. After that they just ignored my emails. Never again.
Hi Kelly. That's odd they did not answer. As you can see in the comments, the majority reported that Cerakote did reach out to them by email as they were supposed to and did do the replacements. But like anything, logistics for this must have been a nightmare so it's quite possible some people fell through the cracks. Is Kelly Black your full name? And where do you live? Perhaps they'll see your comment and reply. If you had ordered the original black bottle version, and you were expecting to hear from Cerakote but didn’t, you can reach out to Cerakote at info@cerakoteceramics.com and they should get you taken care of.
Hi Pan, wondering what your opinion is of the brand Auto Magic and their products. Are they 2nd tier compared to the more well known brands. Any info would be great. Love the recent videos. Keep it up!
Never heard of them Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers. You found the right channel to help you learn everything about detailing.
Thank you for this video update. Very timely for me. I was just debating between giving this a chance vs. Gyeon Mohs Evo. I had decided to go Gyeon, but now I'm back to the near toss-up scenario. lol I've been using TW Graphene Paste Wax as my base with TW Graphene Pro Flex Wax Spray as a topper, but I was looking for something I didn't need to reapply yearly(the base paste wax). Both of these products are great, btw. Are you confident enough in Cerakote 2.0 to recommend over Gyeon Mohs Evo? You are the best car detailing channel on YT!
I will want to see how it makes it up to the 6-12 month mark before making any definitive recommendations, as I want to see if the issue was fully resolved. But so far so good.
⬇🔶 LINKS TO PRODUCTS MENTIONED IN THIS VIDEO ⬇⬇
🇺🇸 For people in USA:
Cerakote Professional Ceramic Paint Coating v2.0: amzn.to/3KvFG6h
CarPro Reset shampoo: bit.ly/3SO3Iz0
🇨🇦 For people in Canada:
Cerakote Professional Ceramic Paint Coating v2.0: bit.ly/49AtWuu
CarPro Reset shampoo: bit.ly/49fgUCf
Thanks for using DIY Detail Gold Standard Polish and DIY Detail Panel Prep
Diy detail is looking to be on its way to one of, if not the best detail company out there.
Fantastic combo. Saves a significant amount of time, which is everything if polishing pays the bills.
It works. :)
Wow!! Version 1 was just as desapointing!!! V2 nice that's is what we want
@@rayvalero8580 thank you!
They sent me replacements super fast with version 2. They reached out via email first which I appreciated. Bought three originally having installed 1, they sent me three no questions.
oh wait they send replacements?
I have already received V2 replacements from Cerekote. I’m giving them a fair second chance because I liked the way they handled the issue with V1. Sometimes things don’t always turn out the way you want. I know I have made mistakes in detailing too. Thank you Pan for following up with the product. I think they got it right this time. It’s still a great plan , easy application and removal, low cost. I’m’ watching the durability with V2 and we will see. Thanks Cerekote for owning up and addressing the issues, thank you Pan for following up and your continued professionalism
KRIS CAPPS AUTO DETAIL. Green Valley AZ
Well said Kris!
What do I need to do to get a replacement bottles. I haven't used the original after all the reviews. Ty
Thank you!
@@iglopez63D reach out and we'll take care of you.
Great that a company admitted mistake and fixed it fast .
Yes indeed!
AGREED
I purchased a full case, they exchanged me a new full case! Amazing response! Props to Cerakote for being an incredible company! Thanks Pan! and the community for being such good people!
Great to hear!
👍🏻👍🏻
This is great news. I got the original and installed it on a Land Rover Defender. 4 months later, still performing well. Installed in my garage at 68° and 40% humidity. There was one problem area on the tailgate, but the rest is still good. It has gone through a tunnel wash 4 times against my advice. Now I'll need to get the 2.0 version and try that.
Same here, original formula going strong
Hey Pan. It's good that the company listened to the customers and improved their product and even better that you gave them a second chance and showed us (your viewers) also.
Thanks Ammar!
Thanks for the update Pan. I'm glad i didn't purchase the first one. Good to see Cerakote back up their product by taking care of those who purchased the original formula.
Thanks for watching Richard.
the term "industry disrupting" will never be the same after Cerakote V1 (aka Cherrycheeks) and Stoner's Iron Remover V1 (aka Stainer's).
I'm sure many companies will avoid using those terms in the future haha
In fairness, sending a defective product is definitely going to be disruptive to an industry. 🤣
Really pleased to see the follow up on your end on the Cerakote. I have not yet tried the new version, I just saw your video and it is impressive. The price is absolutely unbelievable, I have confidence in this company following your interview with the CEO where he took full responsibility and vowed to correct the issue.....He followed true and kept his word.
Thanks again for your efforts on this.....Edmond
Thanks for the feedback Edmond!
Fwiw, I applied version 1 and its been absolutely amazing for me. The gloss and slickness is fantastic and after 6 mos the hydrophobics are just as good as when I first applied. My success with the product could be because I'm in the pacific northwest which is where they're plant is located. I say that because they claim the failure was due to curing in certain climates.
Thanks for this update. I sent Cerakote an email and asked for a replacement as I was one of the first customers that purchased the original formula.
Nick996 we'll get you taken care of!
@@CerakoteCeramicCoatings Thanks..... I received my shipment this week. 👍
Hey Pam, what’s up? I received my kit. I applied it on my wife’s car the other bottle I applied it on a customer car. It’s been a month. Everything is 100% good. I am happy my customers happy.👍🏼👍🏼👍🏼
Cool. Good to know! Was it the new v2?
👍🏻👍🏻
Nice to see the initial one month update performing well! Looking forward to seeing how long it last and long term update. Thanks!
Thanks for watching!
Great to see a company that was honest about that fact that it got something wrong, did something about it, and did the right thing by its customers.
👍🏻
Much better. Most people don't realize that EVERY company when releasing new products there is always issues. Show me another company going on social media and owning up 2 a mistake than remedy the problem.
Well said.
Hi Pan. I’m here in Quebec City and after requesting a replacement they shipped out FedEx Air which I received in 48 hours. That just blew me away. Hats off to Cerakote for taking responsibility and thank you for your reviews.
Good to know! 👍🏻
👍🏻 you’re welcome!
Hey Pan! Hope you’re doing well👍🏼 I applied the original formula to my car a few months back in optimal conditions and drive a lot. About 2,000 miles per month. Wash my vehicle a couple times a month and the coating has held up phenomenally! Will have to purchase more and get to work on my brothers car next!
Thanks for sharing!! Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers.
You found the right channel to help you learn everything about detailing.
Thanks for the great review!
Pan, I just had V1 installed, after decon and claying and am very happy with it (so far). My car is garaged and the paint was near pristine to start with. My son gave it a contact wash last weekend and I observed the rinse off. It behaved as expected. It's about a month old and we'll see how it does, but I will be getting a new vehicle in the fairly near future and will definitely be ordering some V2 to coat it with. The company did right by It's handling of the curing issue, kudos to them!
Thanks for sharing Robert!
Thanks!!
Pan, Good timing on the video, I was curious when you would be following up on this. I saw that the coating was suddenly available on their website for purchase so I gave it a shot. I coated a vehicle about a month ago and it’s been super slick and hydrophobic. I paired it with their trim coat restorer and a 7 year old car looks brand even weeks later. I’m impressed.
Thanks for being a customer, and for the great testimonial!
Thanks for sharing your experience! Keep us posted over the coming months. But yeah so far it seems version 2 is doing great.
It seems that they are now in the right way.. but wait a while until I have tested it myself in the Netherlands. Thank you Pan for your test
Thanks!
Great video Pan! I was burned with Cerakote1. I use other Cerakote products and was shocked/disappointed. I’m glad they took responsibility.
I just requested a sample pack, it never hurts to ask, I’d be willing to try Cetakote2 due to their positive handling of the issue!
Thanks for watching Barry!
Just received replacements from Cerakote. Customer service was top notch and they even sent an extra kit.
I’m waiting a little longer to install on customer vehicles, but hoping V2 is up to the task.
Regardless of coating performance, I think it’s pretty cool to see a company own their position and make it right with customers.
Well said.
Thank you! We’re looking forward to your review!
Thanks for this video Pan. I never used the v1 kit, but just recently ordered and just received my v2 kit. Looking forward to applying.
Glad it was helpful!
Great video. I’m glad they improved it. I just cannot get behind a company that did not fully own up to the problem from day one and tried to blame it on installation. Obviously if it failed for you in ideal conditions they had not done proper testing before the launch.
I appreciate more the new companies that are out there where the owner/creators are directly involved. You can contact them and they don’t hide behind a desk and blame the installers.
I do wish them luck.
Always great to see a company hold up on their end & fix their mistakes.👌🏽
Yup!
I've been waiting for this update for months and now you have given us the news we have been waiting for Pan , back here in the Uk the summer time is more like autumn with rain and cold conditions still it's bloody awful.
Looking forward to trying it out once the sun shines .
Yes make sure you are above 18C temperature when applying this. Ideally 20-22C.
Hi Pan. Hello from PRINCE EDWARD ISLAND. Another great video! I used the previous version with great success on a 2022 Mercedes. I received my replacement V2 but I have not used it yet. I'm really looking forward to it. I really wish I had your energy at my 56 years of age. You are truly inspirational!
👍🏻👍🏻
Thanks! I'm 43 now, and I have to admit I'm a bit of a workaholic! It's like 7 days a week pretty much all the time between detailing, the RUclips channel, etc. I can't seem to take a break haha. But my back sure hurts like crazy after 27+ years of detailing cars. Thankfully, it's still my life's biggest passion so I enjoy every minute of it.
My goodness, 43 what I wouldn’t give for your head of hair! I’m 56. I still have some hair but I’m losing it lol if you ever make it to PRINCE EDWARD ISLAND, please stop in! I’m actually going to Quebec in October to visit my cousin Karl and Sherbrooke!I’ve been telling him about your channel. He’s looking forward to be giving him some tips on car detailing. Keep up the good work.
So funny you say that you live in PEI !! My girlfriend and I are planning a short 3 day trip there in August, to rediscover the place as adults! (Last time I went I was like 8 or 9 years old). We are looking forward to relaxing and swimming in the sea, and eating good seafood. I'm allergic to fish, but I can eat seafood. I love lobster rolls and scallops! :)
Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers.
You found the right channel to help you learn everything about detailing.
Well, that’s awesome. I’ll be home. I have tons of room at my place and you’re more than welcome to stay here free of charge of course because you’ve provided me with so much knowledge! And a good friend of mine and Charlie McGeoghan is a lobster fisherman so I can get us lots of lobster! Let me know if you wanna make it work as I’d love to have you as a guest! It would be my honor. Have a great evening.
As promised, I was sent a version 2 replacement; thanks, Cerakote!! It's just refreshing and unfortunately, in today's business environment, uncommon, to see a company stand behind it's product. So happy. I'm sure it cost a lot of money, but reputation is everything and it looks like they got it right. Is it the best coating? Who knows, but it's a great product and very competitively priced. Far from one of the priciest coatings.
Well said. It's a rare occurrence in today's business world where 1) a CEO actually takes full responsibility for an issue 2) the company promises to make it right and 3) they actually deliver on their promise to make it right and offer a full free replacement or refund.
So yeah this must have cost them a fortune, above being a logistics nightmare to have to go back and send bottles left and right, but it's a short price to pay in order to conserve their reputation which is a stand-up company. So in the long run, this will likely pay them dividends for sure, and ensure their customers know they will be taken care of if anything were to happen.
No brand is immune to making mistakes. Even the biggest brands can make mistakes. It's how they deal with those mistakes that leaves a lasting impression on customers.
Thank you!
I received my 2.0 but had to get a second kit shipped as the first one leaked all over. I haven’t used it yet but will soon and are looking forward to it.
By the time there were rumblings of failure, I had not applied V1. I have v2 and will apply it to my personal vehicle to see the longevity of the coating. I need to get at least a year out of it before I start offering it to customers.
I've got 3 kits that were replaced, great redponse and extremely fast shipping! I'm going to try this stuff out on my daily beater and see how it fares.
Good to hear that they took care of you.
I applied the first version seven months ago and it’s still beading like crazy, when the coating was applied it was in the mid eighties in SoCal and the car was polished with NSP 45 before it was coated.
Yeah the weather and conditions for version one really seems to have influenced results a lot. You’re proof that in warmer climates even version #1 could do well.
But at least now with v2 it seems everyone will be able to get good results as long as they follow the instructions.
Cerakote sent me out some to try. The new version is definitely different then the last.
The two test spots looked great!
I think so too!
I haven't used the original formula , but I ordered the new one the other day and should have it Mon. 5/10.
Cool!
Original formula worked for me, but I’ll gladly take the new formula. Can’t wait to see how it goes
👍👍
@@CerakoteCeramicCoatings alright bro u welcome
You have to egnowledge Cerikote's transparency, which you did, on how well they have responded for their "Industry Disrupting" debacle.
Cerikote's customer outreach was outstanding, they contacted me shortly after realizing their coating was substandard. I received two v2 replacements. I have applying v2 to a local Uber drivers vehicle (no charge) for some durability testing before suggesting this reasonably priced ceramic coating to others. I would like to note using Cerikote's Rapid Ceramic Paint Sealant Spray as a topper is quite satisfying to use and their Trim Coat Kit is showing very good durability
Thank you Pan for your professionalism unskewed review and interviews. Gives us DIYers confirmation the formulas was a bit off and not necessarily incorrectly applied.
Thanks for your detailed comment. Nice to see people sharing their personal experience.
Thank you for the great testimonial to our products!
I'm going to try this product just because of the way the company handled this problem. Tells me they care about the product and the customer. Kind of rare these days.
I have to agree, it's the first time I see a public apology from a detailing brand's CEO and them taking full responsibility, and also keeping their word. And yet they're not the only brand in my 27 years of detailing that released a faulty product, and no brand is perfect and bulletproof from mistakes. They took full ownership here.
They said they'd do a new version to correct the issue, and they did. They said they'd offer free replacements or a full refund no questions asked, and they did. Kudos to them!
Thank you!
Hey Pan!
I made a video on it myself as well, on the application I had great results. I wonder if it was my video that you watched, since in one of the small channels that has made a video, if so, it is an honor 🫡🤝Hopefully you can do a follow up video also at the 6 month and on year mark to see how it holds up in your environment. I Will be doing some update videos on it also, and see how it works in San Diego weather only a daily driven car 🚗
Hey man! Yes you were part of the channel I saw that had made an update video. Good stuff and you seem to be enjoying it! When did you apply version 2.0 ?
@@PanTheOrganizer awesome, I’m honored as someone who’s followed you for years.
It’s been a week and half since I applied it, and will do my first update video when the two week mark hits and then one month, 6 month, year & 2 years if it lasts till then hopefully 🤞
Time will tell. And thanks for supporting my channel too over the years. Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers.
You found the right channel to help you learn everything about detailing.
Yes it will, look forward to seeing your results as well
i will be getting with them. i applied the 1st . bottles! & i have seen a poor results. i have given it a chance & well thanks for doing a redo! i hope they will be kind to send me new bottles!
We will take care of you.
If you had ordered the original black bottle version, and you were expecting to hear from Cerakote but didn’t, you can reach out to Cerakote at info@cerakoteceramics.com and they will get you taken care of right away with a free replacement kit of the new coating version which is now in a clear/frosted bottle. You can also reach out by phone at 1-866-774-7628.
I just emailed the company. I am a DIY er and paid for the original. I am hoping they will replace my order. Since I never applied the original based on the results I was seeing. Thank you for the update.
Hi Tim. If you had ordered the original black bottle version, and you were expecting to hear from Cerakote but didn’t, you can reach out to Cerakote at info@cerakoteceramics.com and they should get you taken care of.
We will!
I also tried the new and latest so far no issues FYI the first version is still on the vehicle in did and is still beading after four months now. So here we go again. Thanks Pan. See ya @Sema😉
Thanks for sharing!
Super video!!! Excellent to see the way that you did the 2 square panels to get a really good idea as to how well the coating performed over the past months on the test areas compared to the whole door and bonnet. Glad to see that it indeed held up as well as it did. Lets see in another 6 months how its going
Glad you enjoyed it! And yeah I will try to do multiple updates over the coming months.
I purchased a new vehicle in January 2024 and performed a true paint correction before applying the Cerakote original. The application's temperature was 55 degrees, and garage kept for 2 days . No water exposure for 3 weeks. I couldn't have asked for better product performance, horizontal and vertical. Cerakote has provided me with the new version as well.Was it luck with the original or extra cure time .
You were for sure not in deal conditions, but at least you weren't in freezing temperatures, which seems to have been the worse outcome for version 1. The first days and weeks of curing are critical for a coating's bonding.
If the coating is performing well for you, and you still see strong water behaviour (beading, sheeting) and characteristics like day 1 when you applied, then the brand says you can continue as is.
I wouldn't take a chance personally, if you asked me, and would polish the old one off, use a paint prep spray to remove polishing oils and residue, and apply version 2.0 in temperatures of AT LEAST 65F as required.
Thanks for this video, Pan. I actually didn’t know that Cerakote had reached out to me via email to offer the replacement. After watching your video I checked my old unopened emails and there it was! I will definitely take advantage of this great offer. That email has been sitting there since last month. Hopefully the offer is still good 😂 Thanks again.. 👍🏽
Glad I could help!
It is!
Man Pan, I tried the first version but after the debacle. I am one bitten twice shy.
I hope folks have good luck with the product but I will be using others instead.
If only due diligence was done on the first version before advertising it to the world.
Great video! As a consumer I will be willing to give them a chance, it sure seems like as a company they are doing everything to make this right.
Thanks for watching!
Thank you!
Thanks for the update Pan. Had purchases v1 but did not apply it after hearing your comments about the possibility of failure. Just received the v2. Will be applying sometime in the near future. Thanks for the great follow up video. I was waiting to see if you were going to review v2 before deciding to apply it. Thanks
Thanks man! And thanks for the trust you place in my opinion.
I love the channel, but I am going to have a hard time not getting myself booted for being percieved as rude. Lol! Some of the ignorant negative comments warrant a nasty reply and I am having a hard time holding my tongue. Anyway, I for one appreciate this update, and I appreciate that the cerakote company fixed the issues relatively quickly. This idea that they sent out thousands of these bottles as a beta test is absurd though. I am sure it costs money to make this stuff. And seriously, would they really purposely send out a defective product knowing Pan would be discussing it on his channel? My business is more related to window tonting, but we do coatings too. I see the same things on the tint side. If a film has a lower price point than the one they use, they assume its bad amd the people in those companies are too. A lot of them are very good though.
Well said. To even think a company would purposely release a faulty product is crazy to me. They had an issue, the figured it out with the help of feedback, took full responsibility for it and delivered on the promise to make a new version. Time will tell if they got it right, but for now all seems good.
Thank you for the supportive words!
I’m a month in with putting it on my moms sx4 and it’s killer, extremely glossy still and the hydrophobics are like day one
Are you talking about new version 2.0 ?
@@PanTheOrganizer Yeah v2, clear bottle, I installed it on May 10th, so a little under a month actually but it’s so good so far
👍🏻
It speaks well for a company when they admit their mistakes and it speaks even higher for them when they react quickly to correct it. This is a great example of how to handle it when something doesn't work right.
I agree. I haven't seen many brands take ownership of mistakes and publicly admit to it, and then actually deliver on the promise of correcting the issue.
Thank you 👍🏻
@@CerakoteCeramicCoatingshi can v2 be applied on top of v1? (V1 that cured when it was applied).
Thanks as well Pan suggesting possible reason for failure on version 1 because I knew you applied in perfect temperature yet it failed. The cold temperatures in your region versus here in SoCal make possible sense. Thanks for that insight. Hope it works been holding off applying to my new bmw until this version came out.
Didn't get V1 but reached out and bought V2 and will be doing a test panel hopefully I get some good results.
30 bucks US for a bottle is about as inexpensive as one can get.
Yeah this is likely the best bang for buck in the coating industry. If it proves to be durable over time, it's a no brainer.
This video makes me hopeful for the company.
It sure is nice to see a company take full responsibility and actually promise to make things right and deliver on that promise.
Been waiting for this video , I just got the new bottles can't wait to use them
Cool! Keep me posted on performance. ;)
Kinda wish they would bring back the car washes they show in the movies, every one hanging out, people hand washing and detailing cars. They looked like fun.
I love your enthusiasm and detail Pan
Thanks Tommy! I try to be a positive influence in the detailing community.
Paaaaan!! Thanks so much for the small sample panel for comparison. Looks great!!
Thanks Adam!
Well done. Love your practical results oriented approach
Thank you! Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers.
You found the right channel to help you learn everything about detailing.
When are you going to make a video about the ecoBooster? (It has only been available for a few weeks.) This thing is an absolute revolution in high-pressure cleaning! It delivers much more power, even for older devices, is much quieter, has less recoil, and is much more comfortable to use. The jet is much more homogeneous, allowing for the cleaning of delicate surfaces. Thanks to the wider and stronger jet, you can finish cleaning much faster.
Never heard of it
@@PanTheOrganizer The EcoBooster is truly a revolution. It provides a 50% performance increase even for older devices while ensuring that the paint is not damaged.
I recommend reaching out to Kärcher. Kärcher will surely provide you with the equipment.
I would be delighted to hear how you report on it.
Good to see they are offering free replacement or refund.
Good video of the updated version! I recently received the updated version. I assume that you can apply the previous version in the summer at warm temperatures. 'NGL detail & coating' did a test on a black vehicle 4 months ago and the coating was successful. I higly recommend that video. the gloss is unreal!
Thanks!
hi pan, great video as always. very good to see that cerakote improve the coating and fix the problem of the v1.0 version. does cerakote also send out the v2.0 to the companies that have the free sample? in my case for europe
Anyone who had ordered the first version can get free replacements.
Brilliant update, Pan! Thank you!
So very happy to see this!
I got my replacement but I've yet to apply it, still waiting on the temperature here to reach 18c or even for the rain to stop for that matter!
I used Fusso coat in the interim and as much as I love it, it's nothing compared to a ceramic coating. Can't wait to get the buckets and polisher out and get to work.
I am disappointed that there is still no mention in the documentation about PH level tolerance though. Last thing I want to do is use Bilt Hamber Auto Foam and find it destroys the coating like it appeared to have done with my last (not Cerakote) coating.
Bilt Hamber Auto Foam is a super high pH 13 snow foam, and I would never recommend that for regular weekly washes. It would eventually weaken even the best of coatings, as you are at the limit of the chemical resistance of most coatings, which is around pH 3-12 in most cases.
So it's no wonder that BH destroyed your previous coating.
For regular weekly washes, stick to a pH neutral snow foam and soap. That's all you need to maintain a coating. Once in a while, like in spring, for a deeper clean, then you can use a high pH snow foam like BH Auto-Foam or my favourite, BH Touch-Less (new version is pH 10.5) or Koch Chemie Active Foam (pH 9.5) and an acidic soap like CarPro Reset (pH 6) for the contact wash. That should revive most coatings.
@@PanTheOrganizer Oh, of course! I've only used the auto foam a single time and that was enough to kill the coating. It wasn't till after the fact that I realised the coating was only rated up to a ph of 11... My fault for not checking first but I'm now super conscious of it. Hoping the Cerakote can handle it but having no stated rating is concerning. As you said, the Auto Foam is only for every 6 months or so for a deep clean with some Carpro Descale as the contact wash.
Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers.
You found the right channel to help you learn everything about detailing.
I actually used the bad stuff on my 2 ATV’s. Didn’t want to throw it away, lol. Not much work to put it on my ATV’s as there’s not much paint area on them.
Thanks I was waiting for V2 and feedback to use it ! Thanks Pan
Thanks for watching!
experienced a similar issue: I had my car coated last year with a new line of product from a well known coatings company but the hydrophobics ended up being pretty poor in the end. A few months ago I brought my car back to the detailer - one of the best in the Boston area - and they removed and reapplied the coating. Not sure what the exact problem was but the coating manufacturer stood by their warranty and shop stood by their work and saved me from a big headache.
Yeah it happens more often than people think. Sometimes you can also just get a bad batch of a product and that can be an issue too. Or the person who installed it. There are so many variables and ways for things to go wrong.
Awesome video Pan I appreciate this video I ordered my replacement
Great to hear!
Excellent video and now I am excited to try the updated version Cerakote sent out. It was a bumpy ride but Cerakote is making progress. Now to wait and see how the coating holds up. Thank you for the video Pan and I hope you guys are doing well.
Thanks Neil. I hope you are doing well too.
Textbook example of how to do crisis management and corporate communication. A very rare signt indeed.
Thank you!
Hey Pam good morning thank you for reviewing this. I've been messaging you to see if you had tested it out yet I was waiting to use it once they sent me my new V2 version and now I definitely can go ahead and use it. I appreciate your video
Thanks!
@@PanTheOrganizer I've always appreciated detailers online who actually just go for the truth and test products. There are people out here such as me who detail that pray and hope our clients aren't out there throwing acid and wheel cleaner on the paint of their vehicles just to make a product fail. We don't know what our clients will do with their cars but we just hope they're not doing silly stuff like that
That new Rupes looks amazing. I'm using a Milwaukee Fuel 21mm for work which I love (albeit heavyish), but the newer, lighter stuff is calling my name. I've also been on the DIY Detail pad/polish combo to finish all corrections. Fantastic products I can't recommend highly enough.
Thanks for sharing!
I never installed the first version but I will reach out and see if I can exchange them. I paid for my kit 🙏🏼
We will be happy to take care of you!
LOL Pan , you are too funny - you do know you are a little more particular about how clean your car's on.... it looked like a typical Montreal car...DISCUSTING :) TY for doing another video follow up - i recieved my v2 and as soon as its a little warmer in NS i'll give it a whirl ... keep up the great content, cheers!
Thanks man!
When I got the first package of v2 they sent me, the bottles had both been opened in the box.. almost like the lids weren’t sealed on properly. Sent them an email and they had a second order sent out to me within the week. I was a bit bummed because I wanted to apply it to my truck over the long Memorial Day weekend but I didn’t get to. I have it, in the box tho waiting for the next opportunity for my work schedule to allow me the time to prep and apply. If it works well, I will apply the second bottle to my wife’s Hyundai Tucson. I’m saving the bottle of DIY Detail 5 year coating for my Mustang, waiting for the free time is the hard part. I did get my active 2.3 and mjjc s v3.0 in last week, hoping to do my first wash with it tomorrow.
You got a lot of cool new products and tools to play with! Always a good time.
My question is off this topic but about interior glass cleaning. I use stoner glass cleaner and a car pro glass towel and I still see streaks in the morning when it’s cool outside but when the car warms up it goes away. This happens only with my 2007 Camry and not my Subaru outback.
Really nice update, wasn't aware it have been shipped out, guess me living in EU must contact that section of the brand.
First version did take some time to get as it probably was shipped from US to EU, so it wasn't delivered until december for me so didn't apply it due to the cold weather - and then the bad reports came so product is not being used. But looking at this update i really want the V2 now 😃 Great work Pan !
Thanks! If you had ordered the original black bottle version, and you were expecting to hear from Cerakote but didn’t, you can reach out to Cerakote at info@cerakoteceramics.com and they should get you taken care of.
Thank you for your update Mr. PAN. Keep them great videos coming.
Thanks, will do!
They sent me my replacement bottle right after it was released a while back. Haven't tried it yet. I'm debating on whether to use something else instead.
Awesome, can't wait for my replacement
Thanks for watching!
Tried the new version and it’s mega
👍🏻
I’ve applied this to two personal vehicles one is nearly a month in and two washes that was cured overnight for 12 hours and my own vehicle started to drive two hours after application at 65F going strong.
Thank you!
Definitely an improvement for sure. I'm anxious to try it on one of my cars. I have to be honest, we probably don't see many tests because people are hesitating to try the 2nd version. I was nervous to do it myself....but I'm all about giving someone a 2nd chance and it looks like they did a great job with the formulation. Curing temperature is certainly an issue...so I'm going to pay attention to that. Thanks Pan.
Thanks for watching!
@@PanTheOrganizer Just to clarify....did Cerakote actually change the formula? There are some RUclipsr's indicating that they didn't do anything to it...just simply identify that temperature was the issue and repackage it. Let me know if you have any inside info.
It took a couple months for me and I had to reach out to them, but Cerakote sent me my replacement bottle no questions asked. Haven't gotten around to using it though as the seasons changed and it's not a good time of year right now for me so it'll have to wait until late summer/early fall
Good to know they took care of you.
Another awesome video/product update good friend
Thank you 👍
Whats the 2nd version cost ?
Same offer as before
They did not change the price. Same as it used to be.
How can you conclude that the issue is fixed in the updated version released in the summer when the main problem is curing time in cold weather? The only noticeable difference is the color of the bottle.
I did not conclude anything on the failure portion. Just giving my hypothesis. The only official line from the brand is the curing mechanisms of version #1 failed in certain conditions. They didn't specify which conditions. So one can only speculate. As the failures seemed to happen more for people living in cold conditions, we give a hypothesis that the colder temps were potentially playing a role here. But we're not the chemists formulating the product, so we need to wait and test for ourselves to see how this does over the coming year.
They also mentioned that they did thorough testing in colder temperatures with this revised version and that it passed their tests.
Like anything on my channel, I prefer to draw my own conclusions based on testing in my conditions, so I will be testing long term to see how it does over the coming months, including next winter.
But some people had the version #1 fail even in good conditions (not winter) so the fact this one seem to be doing well so far for anyone who has tested the version #2, as far as I know, is clearly a sign of a major improvement that was done.
You have to realize that a lot of us content creators talk to each other, so we have a pretty big support system of people we can exchange experiences with, all while also being able to collect feedback from each one's own audience, people who actually use the products in the real world.
Time will tell.
I need to try now with the latest version they shipped, but wondering if it reacts under summer temps well above 90-degrees F.
Good morning how’s it going?
I have one of my cars with Adam’s graphene advanced ceramic coating and the other car I’m planning on to apply cerakote.
My question is, I have 2 shampoo one is the Adam’s graphene shampoo and the other shampoo is P&S pearl shampoo, am I good with those or to be safe should I get some ph neutral with no adds.
Btw the pearl shampoo I use more for foam cannon
Thank you! Have a good day
Thank you have a good day
It’s strange to me that so many people are happy with the way Cerakote handled this. They pretty much used paying customers to beta test V1 and compensated them by sending a bottle of V2.
For the time and effort of prepping and applying two coatings, that doesn’t sit well with me.
Like anything in life, some people are happy, and there's always a percentage of people unhappy. Damn if you do, damn if you don't. At least Cerakote did something about it. I can't say the same for many brands out there who release bad or faulty products and who simply don't care.
But I get your point, there's nothing wrong with your opinion. Just don't give them your money, and look elsewhere for your coating needs. There are so many coatings brands nowadays, you'll always find one you like.
I dont think your assessment is accurate. They gave most of us samples for free to try. They even covered the shipping.
Hey Pan
I enjoy your videos…. Wait for new ones…… one quick check….. am experienced lower sound from last 2/4 videos maybe. I checked on my side….. but I found these episodes are on lower side…..Thanks
I always produce my videos the same way, and you're the first one to tell me this, so who knows. It all looks ok on my end.
Okay….. thanks for confirming. I will check at my end.
Pan,
Do you know if V1 issues were mainly with coating application particularly in colder climates ?
I can't answer for the company, as their chemists dove into this and did discover issues with the curing mechanisms in certain conditions. But from the info I saw in comments, and feedback in talking with fellow content creators, it seems there was a higher chance of the coating failing in colder climates. Those living in California and Arizona for example, did not seem to have issues for the most part.
Hi Pan, thanks for the update, I'm glad they have admitted to they're mistake, does this also apply in the UK?. I've got to admit I'm pretty disappointed with the result's of version 1.
If you had ordered the original black bottle version, and you were expecting to hear from Cerakote but didn’t, you can reach out to Cerakote at info@cerakoteceramics.com and they will get you taken care of right away with a free replacement kit of the new coating version which is now in a clear/frosted bottle.
I would ask for version 2 in your case.
I used it at a car from a friend. I was in a positive mood, also because of your experiences Pan. But the result was... very disappointing. I paid 99 euros about 110 dollars for it. That really hurt, but worse for me was because my buddy was so disappointed with the result on his car (after all the work we did before). And by the way, the distributor where i bought it, did not answer one of my mails.
Yeah I think many were disappointed, myself included after the results a month later with version one. But there isn’t one company immune to issues and at least here they owned up to their mistake and offered free replacements or a refund.
With version two, so far so good. But I also understand those who wouldn’t want to buy another product from the brand.
How's it going Pan, is it possible to start polishing entire hood and ceramic coat a taped box. Polished paint and unpolished paint is already very noticeable in a water test slickness wise. Less variables that way, sort of starting fresh with entire panel free of friction
Is that a question? I don't understand what you are asking here.
Yea, not gonna chance it when there are so many great proven coatings on the market. I had the cerakote windshield coating and that lasted great so I was excited about about the Ceramic Coat. Ordered the first version and returned unopened after seeing the honest reviews. Sorry Cerakote, I'm good.
NO! First coating failed. Contacted the company several times. They never did anything. I don’t care what the ceo said. I saw the video. Called them many times. Last time spoke to a service tech named Annie who said they would be in touch. After that they just ignored my emails. Never again.
Hi Kelly. That's odd they did not answer. As you can see in the comments, the majority reported that Cerakote did reach out to them by email as they were supposed to and did do the replacements. But like anything, logistics for this must have been a nightmare so it's quite possible some people fell through the cracks.
Is Kelly Black your full name? And where do you live? Perhaps they'll see your comment and reply.
If you had ordered the original black bottle version, and you were expecting to hear from Cerakote but didn’t, you can reach out to Cerakote at info@cerakoteceramics.com and they should get you taken care of.
I’ve contacted Cerakote multiple times on a few of their products. Received fast and great service each time. Give them one more shot.
Hi Pan, wondering what your opinion is of the brand Auto Magic and their products. Are they 2nd tier compared to the more well known brands. Any info would be great. Love the recent videos. Keep it up!
Never heard of them
Welcome to my channel. You discovered one of the biggest car detailing channels on RUclips as we surpassed 1 million subscribers and we have over 140 million views! I have been detailing for 27 years and I love to share my knowledge and passion with my viewers.
You found the right channel to help you learn everything about detailing.
Thank you for this video update. Very timely for me. I was just debating between giving this a chance vs. Gyeon Mohs Evo. I had decided to go Gyeon, but now I'm back to the near toss-up scenario. lol I've been using TW Graphene Paste Wax as my base with TW Graphene Pro Flex Wax Spray as a topper, but I was looking for something I didn't need to reapply yearly(the base paste wax). Both of these products are great, btw.
Are you confident enough in Cerakote 2.0 to recommend over Gyeon Mohs Evo? You are the best car detailing channel on YT!
I will want to see how it makes it up to the 6-12 month mark before making any definitive recommendations, as I want to see if the issue was fully resolved. But so far so good.