Hey, Thank you for your time to give your review about the Square Off board. We hope you have a good time playing with the same. We have forwarded your feedback and the problems you have faced while playing to our team. Customer reviews help us understand where we can improve and give you'll a better experience everytime. Happy Playing! ✌️
Good video, very informative. First use video and shows errors in the system, which occurs a couple of times. I was initially looking for videos for a simple review. This was a great example. I was interested in getting the Grand Kingdom, but after seeing this example and reading about other failures....well, my interest is lost. Thanks! Tremendous help!
Thank you, I am glad you found this video useful. Honestly I think if my board didn't glitch, I think I would find it very useful as it is very convenient to be able to play on a physical board when you don't have a physical opponent.
I bought one the last year to be able to play touching real pieces. I was scared because it was a large travel from USA to Colombia and I thought the machinery could be arrive broken. I received my Kingdom set on july and since then I really have enjoyed playing chess with real pieces with people around the world. And the wood of the board is very beautyfull. I love it.
Hey, Really glad to hear that you are enjoying playing on your Square Off and playing with people across the world without actually someone sitting in front of you. Keep sharing with us your thoughts and experiences we'd love to hear them 🤗
This chess set looks super cool, I ordered mine 4 moths ago. Let me tell you a bit about the pros and cons: Cons: * Delivery time is very slow and constantly increasing * Support is not very helpful regarding tracking of your product. Pros: * Don't know, haven't gotten it yet.
@@iluminatibox9949 Not yet but I canceled the order on Christmas and when I got my monet back, I ordered it again to get a -50USD Christmas discount. According to the order tracker, it has been shipped on Feb 19th, I should ask them where it is. I don't think everyone waits equally for the chess set though, I assume they are producing batches like once or twice per year and judging by the expected delivery time on their website, they probably have chess sets in stock right now. I'll give an update once I get it.
I've read reviews about this board where they face the same kind of issue with the board acting up and making wrong moves, and that's without buying the board refurbished. The worst part is that they get a replacement board with the warranty, and when the new board also acts up, they won't replace it because the replaced board isn't covered by the warranty. It's all a little shady. Not the type of problems you expect from a company which portrays itself as professional and elite, and at such a steep price non the less!
I think the idea behind the board is great and I am thrilled to see that there are companies like this that are taking the time and money to improve something that others are not doing. Perhaps one day with enough research and design it will be perfect!
I'm sorry to see that this board is glitching out on you! On the bright side, I thought that the way you showed us the glitch, and the way you explained how the board has no clue which pieces it's touching, to be very interesting from a scientific perspective. So, at least this video serves as a good documentation of the mechanism. I hope they get back to you with positive news!
Thanks a lot Chris! I too didn't really have a clear idea about what the mechanism behind the board was, so in a way this was helpful to me as well, to clarify things! We'll see if I can get it sent back, who knows. Thanks for watching!
Hey Al, Thnaks for the review. Did you end up getting a replacement for this? How did it all go? I was thinking of getting a grand kingdom second hand.
this is a really cool concept but i feel like it's way too clunky for the price especially after being around for a few years, the noise it makes and it knocking over pieces it's just not very polished for $500 i would expect something higher quality.
I agree with you! Pretty much same thoughts. I have been looking at other electronic board models but everything is very expensive. Perhaps in the near future I could get a DGT eBoard.
What model is this? There is no Kingdom model from Square off? As far as I can tell they only have 4: the Grand Kingdom (which has parking), the NEOz (no parking), the SWAP (the NEOz but with other games) and the PRO (the roll out non auto move board). Can anyone tell me what the actual size of the game are is bc Square off says the GK and the PRO are tournament size but the GK, the NEO, and the SWAP are the same board with slightly different features.
Sucks they sold you a broken board. I've had 2 kingdom sets since they were released and haven't had any problem with them. Great board. A larger board and pieces would be nice, but I'm sure that's in our near future. Keep up the great videos.
Thanks a lot! I wasn't really aware that there could be an issue like this, but there's a first time for everything. Luckily I got this board and not some kid for their birthday.
@@AlSuChess Hopefully The House of Staunton does the right thing and replaces the board or offers a refund. Refurbished electronics can have some cosmetic issues, but should not malfunction.
Hey, Thank you for your kind words. Thank you for your feedback we will try to incorporate it in the future :) We wish you are having a great time playing with Square Off 😊
So the first review I watched should have turned me off to this product because of how much noise the Ford makes. But in this video I don't hear any noise. Have they made it quieter? Also, can I set this to just play a game against itself? I remember seeing an ad on Facebook for some type of automated chessboard that would run various combinations of moves all on its own, so it looks like you had a chessboard just playing against itself. It would be an interesting decoration
It's not super loud but if you have someone sleeping in the same room while you are trying to play, I would think you would wake them up. You can play against a computer and I believe against other people too!
Hey Al, have you looked into the new Phantom Chess board on kickstarter right now? Do you have any initial thoughts on it vs this board? Also, nice shirt. I love the carhartt force shirts!
Thanks! No I haven't looked into the phantom chess but you got my attention, I'll be sure to look into it, see what it's all about! I like the force shirts, they fit nicely!
I checked it out and I'm concerned it's a scam. They only wanted $6000 for the initial KS and they're giving a fast ship time. I donated but I'm scared.
@@gomcse i hope not! It seems like they put a ton of work into this for it to be a scam. Now, I am definitely worried that there will be a lot of technical issues with the first edition. I am hoping they do a lot of testing before they send out the finished product.
I am wondering if this is the same as the new NEO or is the NEO improved in any aspect, i.e. speed, piece size weight etc? I have prepurchased the swap. I am interested in seeing the faster mechanics in motion.
Ty, I ordered two of these boards on Black Friday one for my Father and one for me and still no tracking on my order spent almost 1k on this and so disappointed!! Sucks that this company advertises that if you buy their product you will get it by Xmas and then give you bullshit in return. Great review but too bad you are doing a review on a bad business..
@@kaseone6896 interesting, I am sorry you've had these delays. I ordered my board through HOS, they are usually pretty good with shipping times. I wonder if maybe they are so overbooked right now with people ordering boards.
Yes I agree with you! It's loud enough to be noticed by other people so I couldn't play this somewhere when, say the kids are napping for example! Thanks for commenting!
Yes it is unfortunate! I don't have an a recent official rating, when I played a decade ago, I got to around 1600 but with school and grad school, I didn't have the time to get higher. Now, it's probably pretty crappy to be honest with you, I am hoping one day when the kids get older I'll have time to improve.
Hey, Thank you for your time to give your review about the Square Off board. We hope you have a good time playing with the same. We have forwarded your feedback and the problems you have faced while playing to our team. Customer reviews help us understand where we can improve and give you'll a better experience everytime. Happy Playing! ✌️
Is this shipping delay over?
Have you made it quieter yet?
Hello tell the person you will send them a new board out right away or no one is going to buy this game board from you .
@Steve Fixall I did so yeah I think you're just talking fir no reason. Not everyone needs free things
@Steve Fixall especially when he bought a "refurbished" one
Good video, very informative. First use video and shows errors in the system, which occurs a couple of times. I was initially looking for videos for a simple review. This was a great example. I was interested in getting the Grand Kingdom, but after seeing this example and reading about other failures....well, my interest is lost.
Thanks! Tremendous help!
Thank you, I am glad you found this video useful. Honestly I think if my board didn't glitch, I think I would find it very useful as it is very convenient to be able to play on a physical board when you don't have a physical opponent.
I bought one the last year to be able to play touching real pieces. I was scared because it was a large travel from USA to Colombia and I thought the machinery could be arrive broken. I received my Kingdom set on july and since then I really have enjoyed playing chess with real pieces with people around the world. And the wood of the board is very beautyfull. I love it.
Hey, Really glad to hear that you are enjoying playing on your Square Off and playing with people across the world without actually someone sitting in front of you. Keep sharing with us your thoughts and experiences we'd love to hear them 🤗
This chess set looks super cool, I ordered mine 4 moths ago. Let me tell you a bit about the pros and cons:
Cons:
* Delivery time is very slow and constantly increasing
* Support is not very helpful regarding tracking of your product.
Pros:
* Don't know, haven't gotten it yet.
That's funny! Let me know about your thoughts on in when you do get it. It's been slow shipping with everything lately.
hey, have u gotten it yet? Im about to buy it and the reviews of delaying scared tf me off🤧
@@iluminatibox9949 Not yet but I canceled the order on Christmas and when I got my monet back, I ordered it again to get a -50USD Christmas discount. According to the order tracker, it has been shipped on Feb 19th, I should ask them where it is. I don't think everyone waits equally for the chess set though, I assume they are producing batches like once or twice per year and judging by the expected delivery time on their website, they probably have chess sets in stock right now. I'll give an update once I get it.
@@m3pr0forester ty brother🤝
How is everything working out for you now?
I've read reviews about this board where they face the same kind of issue with the board acting up and making wrong moves, and that's without buying the board refurbished. The worst part is that they get a replacement board with the warranty, and when the new board also acts up, they won't replace it because the replaced board isn't covered by the warranty. It's all a little shady. Not the type of problems you expect from a company which portrays itself as professional and elite, and at such a steep price non the less!
I think the idea behind the board is great and I am thrilled to see that there are companies like this that are taking the time and money to improve something that others are not doing. Perhaps one day with enough research and design it will be perfect!
Not sure that's compliant with UK consumer laws, I acknowledge you are probably experiencing a US buy
I'm sorry to see that this board is glitching out on you! On the bright side, I thought that the way you showed us the glitch, and the way you explained how the board has no clue which pieces it's touching, to be very interesting from a scientific perspective. So, at least this video serves as a good documentation of the mechanism. I hope they get back to you with positive news!
Thanks a lot Chris! I too didn't really have a clear idea about what the mechanism behind the board was, so in a way this was helpful to me as well, to clarify things! We'll see if I can get it sent back, who knows. Thanks for watching!
Hey @@AlSuChess, We request you to send us an email at hello@squareoffnow.com and we will be able to assist you better. Thank you :)
Technology is amazing! Until it doesn't work as intended.
For sure, well said!
*Taps a white and red then proceeds to deflecting palm
Any update on what SquareOne did with the board?
I never clicked on a video so fast. I'm really excited for the Square Off Neo.
Thanks for watching! I am glad you enjoy the videos!
Hey Al, Thnaks for the review. Did you end up getting a replacement for this? How did it all go? I was thinking of getting a grand kingdom second hand.
this is a really cool concept but i feel like it's way too clunky for the price especially after being around for a few years, the noise it makes and it knocking over pieces it's just not very polished for $500 i would expect something higher quality.
I agree with you! Pretty much same thoughts. I have been looking at other electronic board models but everything is very expensive. Perhaps in the near future I could get a DGT eBoard.
Good review! I’ll pass this product.
Thanks for the good quality review. I'm sure this is a well-made set, but I'm not convinced it's going to help the average club player.
I agree! It's a nice set and fun to play! I think that this set will definitely appeal to some people, also a great gift idea!
Phantom Chess board. Can't wait for it
Why don’t you move the captured pawn off the side as the board may be detecting that the pawn is still touching a square ?
What model is this? There is no Kingdom model from Square off? As far as I can tell they only have 4: the Grand Kingdom (which has parking), the NEOz (no parking), the SWAP (the NEOz but with other games) and the PRO (the roll out non auto move board). Can anyone tell me what the actual size of the game are is bc Square off says the GK and the PRO are tournament size but the GK, the NEO, and the SWAP are the same board with slightly different features.
Sucks they sold you a broken board. I've had 2 kingdom sets since they were released and haven't had any problem with them. Great board. A larger board and pieces would be nice, but I'm sure that's in our near future. Keep up the great videos.
Thanks a lot! I wasn't really aware that there could be an issue like this, but there's a first time for everything. Luckily I got this board and not some kid for their birthday.
@@AlSuChess Hopefully The House of Staunton does the right thing and replaces the board or offers a refund. Refurbished electronics can have some cosmetic issues, but should not malfunction.
@@KeithE143 Yeah I agree, well I sent them an email, will wait to hear back, see what they say!
Hey, Thank you for your kind words. Thank you for your feedback we will try to incorporate it in the future :) We wish you are having a great time playing with Square Off 😊
@@SquareOffChess he needs a replacement. Would love to hear you helped him. I'm a click away from buying the newer model.
So the first review I watched should have turned me off to this product because of how much noise the Ford makes. But in this video I don't hear any noise. Have they made it quieter? Also, can I set this to just play a game against itself? I remember seeing an ad on Facebook for some type of automated chessboard that would run various combinations of moves all on its own, so it looks like you had a chessboard just playing against itself. It would be an interesting decoration
It's not super loud but if you have someone sleeping in the same room while you are trying to play, I would think you would wake them up. You can play against a computer and I believe against other people too!
Computer chess board like that it will play
How has the board been holding up?
Ordered one back in September 2021 it is now December and I still have not received it.
Oh wow! That's not good. I've had similar problems with some of my other items being shipped, seems like everything is taking longer to arrive.
Did they discontinue the Zagreb pieces
Will it go through games by its self
It's a very Mechanical-Turk-like cool device.
I am glad you like it!
Thanks Man for this review. Can i play blitz on this set and also can i play with someone physically
ChessUp November 2021
Im torn on if id rather deal with this thing or another person 😂
Hey Al, have you looked into the new Phantom Chess board on kickstarter right now? Do you have any initial thoughts on it vs this board? Also, nice shirt. I love the carhartt force shirts!
Thanks! No I haven't looked into the phantom chess but you got my attention, I'll be sure to look into it, see what it's all about! I like the force shirts, they fit nicely!
I checked it out and I'm concerned it's a scam. They only wanted $6000 for the initial KS and they're giving a fast ship time. I donated but I'm scared.
@@gomcse i hope not! It seems like they put a ton of work into this for it to be a scam. Now, I am definitely worried that there will be a lot of technical issues with the first edition. I am hoping they do a lot of testing before they send out the finished product.
I am wondering if this is the same as the new NEO or is the NEO improved in any aspect, i.e. speed, piece size weight etc? I have prepurchased the swap. I am interested in seeing the faster mechanics in motion.
Neo is basically this board, the three main changes are:
Made of other materials/smaller (lighter)
1.5x improved speed
Cheaper
Does this chess board have to be plugged in at all times?
Great question, no it seems like there's a battery inside, so I was able to play without having it plugged in.
Ty, I ordered two of these boards on Black Friday one for my Father and one for me and still no tracking on my order spent almost 1k on this and so disappointed!! Sucks that this company advertises that if you buy their product you will get it by Xmas and then give you bullshit in return. Great review but too bad you are doing a review on a bad business..
@@kaseone6896 interesting, I am sorry you've had these delays. I ordered my board through HOS, they are usually pretty good with shipping times. I wonder if maybe they are so overbooked right now with people ordering boards.
Square Off doesn't even offer this board anymore.
👍
Loud. Pieces knocking over other pieces. And it sure looks like it can't recognize an illegal move... that didn't look like a normal castle.
Yes I agree with you! It's loud enough to be noticed by other people so I couldn't play this somewhere when, say the kids are napping for example! Thanks for commenting!
👍🏽👍🏽
Oh, it's so unfortunate that there's a glitch.
By the way, what's your chess rating?
Yes it is unfortunate! I don't have an a recent official rating, when I played a decade ago, I got to around 1600 but with school and grad school, I didn't have the time to get higher. Now, it's probably pretty crappy to be honest with you, I am hoping one day when the kids get older I'll have time to improve.
Wow, I thinked it was around 2000, because the way you touch the pieces is really professional like
@@marcellotrove489 Yeah, I appreciate it! 2000 would definitely be nice, perhaps one day I'll be able to devote the time needed to get there!
is the chessboard noisy? or it is silent