Here is my follow-up story with my thoughts on remote engine start disappearing. I hope you click and read :) www.torquenews.com/6626/your-free-toyota-remote-start-could-disappear-soon-here-what-you-need-know
I 100% understand the service for the phone app. They have no right to limit the key fob starting however. This might effect future decisions about what brand vehicles I buy.
Exactly, so jeff... what you are saying is, if someone paid for the option to have remote start when they purchased it, they have to pay "again" to use it?? Even though they paid extra to get the option when they bought it new. Correct me if I'm wrong.
Same. We've been following along, excitedly awaiting a 2022 Sienna. This is enough for us to scrap that plan. The key fob doesn't have to communicate with anything other than the vehicle, there's no good reason to charge money for it. I had an aftermarket remote start with an app on a 2011 Subaru and even that didn't require a monthly fee.
@@JKRBW just go with aftermarket and it's way cheaper than dealers all day anyways. This shouldn't affect your decision making. I paid the aftermarket remote for 2020 Corolla LE for around $200 which came with 2 remote starters for 2 key fobs and they work like charm.
I bought a 2021 RAV4 XLE Premium at the end of April 2021. Salesman never mentioned anything about remote start or remote connect. I learned about the remote start feature on this channel. Once the free 3 year trial is over, I'll walk to the vehicle, start it up and drive away, the same thing I've done for the last 50 years. Toyota won't be getting an extra penny out of me!
Ron RIPLEY you can find a local reputable company that can install remote starter with a lifetime warranty. I only use mine in winter time to warm my car before I leave for work and by summer time I won't use it as I won't need it.
I can understand charging to use the app features - But charging to use the key fob? That doesn’t make sense to me. Would be much more reasonable to allow usage of the key fob start as a feature purchased with the vehicle, while then requiring a subscription for the additional app features.
True, that's like paying to use your Bluetooth headphones. It's a local connection. No way they can justify charging monthly to use a local connection between the car and fob. That does not use cell towers!
You can always get a remote starter installed from a local reputable company for a lifetime with free fob replacement. We do that here in Canada and don't necessarily have to deal with a dealer. Options are open and also its way cheaper too
@@igeekone I posted a comment above about this. The fob connects to the car, the car connects to the cell towers. There's no remote starter in the car like the older models.
@@GregMcMillan Why would the car need to talk to Toyota for a remote start from the fob. Makes zero sense to phone home for a remote start from the fob.
@@igeekone because the car has no remote starter installed for the fob to work with. The fob can’t talk to the Connected Services server, but the car’s electronics can via the antenna on the roof. The signal from Connected Services tells the car’s electronics to start the engine. I don’t necessarily agree with the whole thing. I think Toyota should have kept it the way it was but it appears they’re looking for a revenue stream.
Especially when it's already installed on the car......definitely not a good image for Toyota!! Starting the car from the app from ANYWHERE I could understand a few but not from the installed key fob standing next to the car...
@@andrewwaters3038 my 2020 le from canada never came with the remote start but it can be installed by a local reputable company with a lifetime warranty. It only cost $200 for the whole thing and I only use mine in winter, summer time I don't even use it.
Ford has made it free even on the XL fleet models. There is some kind of kickback for the data collection. The dealer wants everyone to sign up for it so I'm assuming they sell the data when you share the connection.
@@Toyotajeff hey man I like your reviews and as a Canadian, the remote starter can be installed by a local reputable company that deals with electronics with lifetime warranty for around $200 for basic which normally comes with 2 remote starters for 2 different keys. I only use mine in winter time but by summer I don't use it.
Jeff, thank you very much for clarifying the Toyota policy regarding Remote Connect! I am currently on the market for a new vehicle and a Toyota was seriously in consideration! However, charging a subscription service for Remote Start is ridiculous! Its just plain greed to me! Therefore, I’ve eliminated Toyota from consideration! ☮️🖖🏽
Ralph you can get the remote starter installed by local reputable company for much cheaper and myself I did that on.my 2020 corolla LE which cane with the key ignition and for $200 I got 2 remote starters for 2 key fobs I got and only use 1 and only during winter and by summer u won't even use it. My point is the dealer is not the answer to all your wants. Remember that.
@@alvinsimba734 The remote start is besides the point, yes you can pay to have it added, but the point is that you shouldn’t have to especially with how much Toyota charges for pretty basic and plain cars in the first place. The not supporting the brand is meant as a way to hopefully have them see their errors and atone for their bullshit. Get a honda ( which is comparable in quality) get remote start on the key and don’t pay for it and save yourself 200-300 dollars. You can get a Hyundai, they might not be exactly on the same level as Toyota, but you will get more features and pay less for the car itself, and you will get the remote start features for free on the key, as well as a phone subscription free for 3 years and not just the free key remote for 3 years. Can you go spend money and get what you want sure, but the fact is that we cannot support companies treating their customers this way and being allowed to be this greedy.
@@kitrocks8058 I agree and when I bought my 2020 corolla LE, the remote starter was not an option at the time and the only reason I even bought the car was because they gave me a much better deal compared to honda that day. When I picked the LE I just wanted something that I know I will keep for the next 10 or so years before I jump into a van or a large SUV afterwards due to different needs. So with all my vehicles I paid extra for a remote starter which I only use when it's freezing cold during winter but then put it away by summer time as I see no use for it.
Just leased my first Toyota 3 weeks ago (Highlander), I really like it but when the lease is up, I’ll definitely be moving on. This has really put a sour taste in my mouth and I find it hard to talk proudly about it anymore.
@@dejan5545 yup, that did it. That and the fantastic app that no one seems to know how to fix. Like I said , I like the car. But this is such a silly, cheap, money grab that irks their customers. Eight bucks a month to use your car starter🙄, what a joke.
@@dejan5545 I agree with MegaDave's World, this is the last straw, the crappy infotainment screen and software, cheap paint that scratches too easy, my gas tank had to be replaced, dim old incandencent interior lighting on a 2020, my first and last toyota.
I’ve been driving my Corolla since 2013 and it’s never left me on the side of road and it’s just over 200k miles and is still running without a miss or leak quietly like a new car. Will never buy any other make. Brakes and air conditioning only replaced so far. Not even a hose.
I absolutely refuse to pay for any subscriptions on a car EVER especially remote start. What's next pay to use heated seats. I WILL find a way around it
This is wrong by Toyota to charge extra for a feature already in the car and pocket. Like so many have mention, if it's to use the app yes they can charge a fee, but not use the keyfob.
Jeff, I enjoy your videos, your enthusiasm and your knowledge. But your salesmanship is on full display here. These vehicles were purchased with autostart. The owners of the vehciles own the technology capable of autostarting these vehciles. And Toyota has decided to rent owners a technology they already have sitting in their driveway. This is predatory, and wrong. Painting it as "another subscription" is wrong. Paying a subscription for remote auto start app, through your phone is fine. But putting a financial barrier between your key fob and vehicle has nothing to do with the app, and again, is incredibly predatory. Shame on you for defending this as "just another thing to add to the families budget". It was already added to the families budget, and paid for when the car, fob and technology was purchased. Shame on you
Thanks for your comments and opinions S R! I appreciate you. I hope you consider watching the video again sometime. I felt like I showed empathy and understanding. I don’t think it’s right but it’s always been listed by Toyota as a free trial with a subscription after. I suspected a few years ago this would be a problem when people started running out of their trials but I didn’t know how it would resolve itself. I appreciate your opinion but I’m not sure I came off as uncaring or covering for Toyota. I’m just stating the facts and showing people how it is used
And actually I just read your comment about me fluffing it off as if it’s just another thing to add to a budget. I was saying that with all of these other things you have going that people are going to have to make a choice and if they can afford that or not. I even called it sucky lol. I respectfully disagree with you buddy on this one :)
I could fully understand charging for the remote start from the app, but from your key fob that's already installed on the car is definitely predatory and wrong for sure.
You may want to watch the video again. He did cover or defend Toyota for charging extra for the remote start. He did say that with another subscription (remote start) that families bill will increase, he did not say that it was fine and fork over the fee. This is wrong by Toyota to charge extra for a feature already in the car and pocket. Like so many have mention, if it's to use the app yes they can charge a fee, but not use the keyfob.
Unfortunately I agree with Jeff on this one. While it will be disappointing if the key fob function stops working it was in fact always included as a trial subscription. The fact that you could get away with using the key fob for free when the subscription ended to me was just a free bonus to take advantage of while it lasted. As a fellow sales consultant for Toyota for many years I have had this conversation with Toyota reps several years ago and was informed that the key fob will stop working after a number of years, which depended on the make and model. It was never intended to be a free feature that would last the lifetime of the vehicle and was never advertised as such. :(
Thank god i saw this video i was gonna get the limited because of the remote start feature but now that i know that you need a subscription im just gonna skip that feature and save some money and go with a lower trim level
You’re still going to have remote start from FOB for 3 years with audio plus, 10 years with premium audio. The phone app remote connect trial…..1 year.
@@janiswilliams2766 From the FOB, yes….it should be unless I’m missing something here. The remote connect feature from the phone is the 1 year trial. I’m waiting for Jeff to reply to me cause this vid makes me wonder if there’s something I’m not aware of.
Thanks for sharing this story. I have to say: While I generally love Toyota, this policy - that your remote start on the key fob is a subscription service - is disgusting to me, and reduces my opinion of Toyota a ton. I would expect the subscription service on the app - okay. But on the FOB that communicates directly with the car? No way!!!
@@user-tb7rn1il3q If like people have mentioned here that there are 3rd party companies providing the service for 200 bucks, it does not seem that you or any other toyota owner is subsidizing that service from keyfob only for my 36k Rav4 Hybrid.
This is completely unacceptable. I live in Alaska, and when I purchased the vehicle from the dealer I asked them if it had remote start. The answer that I got was yes this vehicle comes from the factory with remote start. There was no indication that it was locked behind a pay wall that was going to cost me $80 a year. I bought a Toyota because Toyota is commonly run past 200,000 miles. That’s over 12 years. That really makes me mad especially since I had to pay a dealer markup just to get the vehicle.
Especially When, with Remote Start, as Provided by Toyota, You have to Go Aftermarket, to get Remote Start, that won’t Shut the Vehicle Off, When You Go To Get In and Go.
I don’t even understand how they can remove a feature that’s tied to your physical remote. I get the App starter as it’s through the web but my key fob should work regardless.
Awesome news Jeff. I’m gonna eventually put an aftermarket remote start on my 21 tundra bc I’m so sick of the truck turning off when I go to get in it and then have to restart it. I know it’s a safety issue with Toyota but it is what it is. Also, Toyota should not be charging people for remote start period just my opinion especially for what we pay for these vehicles…👍👍👍
I already have aftermarket starter anyways and it's way cheaper than the dealer. Mine came with 2 remote for 2 key fobs with with lifetime warranty on the fobs. I only use it to warm my vehicle during the winter time but summer time I don't use it. This is for 2020 corolla LE which has a key ignition with it. My fob can lock and unlock all doors, but it also unlocks trunk while unlocking all doors at the same time. People just need to shop around thats all
2023 Off Road Tacoma with Advanced Tech Package and Premium Audio here. I got my truck 2 days ago, remote start worked great. My background is I.T security, so naturally I refuse to allow corporations to willy nilly track my services, hardware, etc. I called to disable and revoke consent on data tracking, etc. etc. They said they can't disable specific features, they have to disable the whole trial package - fine by me, I have no use for these trials. Well, it disabled my remote start through the key-fob. This is a huge issue because the receiver is physically installed onto your $46,000 truck and has absolutely nothing to do with the APP or other services, so they're disabling it via signal purely as a "F-YOU" for not consenting to their data collection and their data collecting trial services. This has to change but it will only happen if you spend 2 hours on the phone like I did to remove data collection and telling them this is wrong. It is purposely extremely inconvenient because they know most people won't go through the trouble. They're selling you by CAUSING THE PROBLEM and creating a paid for solution. People better stop being complacent or we will all own nothing while the 1% owns everything. Cheers
A solution is installing a 3rd party remote start and getting rid of that subscription which I would much rather - people really need to stop being complacent, say NO and use alternative methods and tell them this isn't okay; they're taking literally all of your data for your breaking/acceleration/location/handling/use when using this app, etc. and selling it. Reputable $150 remote starts are on Amazon, etc. Not too hard to install, can have your local mechanic install it as well. You should not have to have an APP installed on your PHONE for a physical feature you paid for on your car.
Here's what EVERYONE keeps forgetting to mention, even Toyota in their official statement they released about it. The newer Toyota vehicles, where this subscription applies, don't have an actual remote starter installed in them. The key fob sends a signal to the vehicle to start, but it doesn't end there. The vehicle then sends a signal, via the cell towers nearby, to the Remote Connect servers, which in turn send a signal back to the vehicle to start the engine. THIS is why they charge the subscription fee, to maintain the systems. I got this information directly from Toyota over the phone. Consumers can install a physical remote starter, but it's recommended to get one from Toyota, not a third party, so you don't have any warranty issues. So, is it cheaper in the long run to pay the subscription fees while you have the vehicle or is a remote start unit cheaper? Something to look into if remote starting is something you need. But keep in mind, the fob still works for free for 3 years with the Audio Plus system and 10 years with Premium Audio, just not the app, which stops working after 1 year.
This pissed me off so much, I just pulled my 2022 Tundra order. If Toyota wants to go down this road, I won't go down it with them. I am NOT paying a subscription to a gad damned car feature that is ALREADY HAS!
Glad to help Dan! I love this feature and use my Remote Connect all the time. So does my wife. It's worth it to us to pay for the year. Every person will be different.
Toyota (like the other manufacturers) are getting greedy. If you bought the car with the features, why do I, the consumer, need to pay a subscription to use that feature. Let’s make air conditioner and heater a subscription feature too. AWD, subscription. Headlights, subscription. Oh, you want to start your engine to drive to work (or wherever), hey, that’s subscription too. F it, F Toyota.
Have this on my new 2022 Corolla SE. absolutely love it, especially living in Canada with extreme cold. I will definitely continue using when my one yr trial end in May 2023. I think it’s one of the best things ever to have on your Car these days.
Lol do what you feel is appropriate:) I’m just glad you’re here watching my videos! Have a wonderful rest of your week :) … although since it’s my video, I’m the only one who is either helped or hurt by a thumbs up or thumbs down lol
Remote start from the keyfob shouldn't be dependent upon a mobile data subscription service. Also, I doubt this form of remote start will work if you're in a mobile data service dead zone. I want my keyfob remote start to be dependent only upon the keyfob, not some cloud based subscription service especially since I go on road trips through mobile service dead zones.
Aftermarket remote start companies have entered the chat… Kidding aside, I installed an aftermarket remote start in my 4Runner. It was a lot less expensive than paying $75/year for several years.
I found out awhile back after watching one of your older videos that showed us how to check it your vehicle has remote start or not. I have a 2020 Rav4 XSE model and I have no buttons that showed I have remote start. Then I saw your video that showed us how to see if you have remote start and you may not know it. I tried doing the lock, lock, and then hold the lock for a few seconds and your lights should flash on if you have it and it worked for me. I have had my Rav4 since August of 2020 and as of today Dec 16th I can still remote start it by doing the lock, lock, and hold the lock. Would this issue at all affect me possible to where I might not be able to do this anymore. I never did the Remote connect service when I got the vehicle so I never have had that on my phone.
I have put an order for Venza beci of your videos but this is giving me a pause. Will give a second look at other hybrid with remote start included without subscriptions. Here in Northeast, its very good feature to have during winter
Toyota is going to be hit with a ton of lawsuits over this I'm sure. I asked a lawyer friend of who does claims court and has delt with this kind of stuff what his opinion was. He said depends on how they refer to the key fob. If they say it's a key fob with "Remote Connect" and explain that "Remote Connect" is a paid feature with a 3 year trial then the consumer is in the wrong and didn't read the 'fine' print. If they say something like it's a key fob with remote start or something then consumers could have legal ground for suit. But I'd guess Toyota refers to it as a key fob with "Remote Connect" in the user manual.
Today is Jan 8th 2025 and I found ya I bought my rav4 hybrid XLE in March 2024 new… the app trial is for one year for me so it will end March 20, 2025. The lowest subscription is $15 a month. If they give me the option to pay for one year at a cost saving, I will pay for subscription for another year. I really only use it for the remote start. But I do like the features on the app I like that I can lock my car if I forget once inside work, and can’t leave the building. But also it’s a piece of mind if I want to check if my windows/moonroof are left open. I don’t wanna install an aftermarket remote and have to carry yet another fob, plus I heard not do so on newer cars…I’m assuming because of all the electronics? At any rate, glad I found you, great video.
We recently purchased a 2021 Highlander. The Key fob works 95% of the time. Previous owner never signed up for the remote app service. Maybe that matters?
All we know is that the toyota remote system blows balls engine stops when open the doors or unlock doors ….the other automakers wins on that for sure hands down …and when use the remote start your heat or heated wheel or heated seats don’t fob on stays cold no feature on infotainment to even put that on 🤦🏻♂️…my old Silverado high country remote start was flawless everything would heat up when I got into truck missed that for sure
I leased a 2018 RAV4 Limited. It came with remote start 3 year trial. About three months into my trail my wife and I went out to a restaurant. Right after we were seated I received a text message from Toyota that my passenger side window was open (thank you honey). That impressed me and saved me a loss of shopping we had in the car.
Thanks for the great info Jeff !! It’s so sad Toyota is doing this with the key fob. I hope I’ll be able to install an aftermarket remote start on my 2021 Venza. (As long as Toyota hasn’t built code into the system that prevents adding aftermarket remote start that is….)
Hi Michael! Hows your venza? I also have a venza but the windshield cracked overnight and this is happening to a couple of new venzas too in forums. My uncle has a venza and also got a crack on his windshield. Let me know what you think about this. I hope toyota would look into this and do something about it.
When I bought my new 2022 camry they wanted me to pay for windshield protection service. It turns out it only covers chips on glass. Not cracked glass. They won't replace the windshield in any case. Only fill in the chips from rocks before it turns into a Crack
Thanks for another video Jeff. Is a shame remote start is not on the key itself especially considering what some prices of these new cars are. My parents Rogue was less money then my Rav 4 XSE Hybrid but they do not need to pay to remote start. Also i will say up until a few weeks the app rarely worked which was frustrating, it now seems to finally work.
This is interesting, should we have a subscription service for using power steering, or might be for using door locks or Toyota safety sense? Those are choice we need to make as well?
Toyota is nickel & dining their customers. I remember when you could add remote start to your vehicle after market no app required. I assume you can still do so today. I bought the RAV4 Prime SE (dealer couldn’t get XSE) was “upgrading” 😂 from my 2018 Prius 4 . In many ways I feel jipped with the “features”. Can’t reset my MPG trip myself, the car does it automatically, (now I get people honking at me at the pump while I write my fuel log), but yet I have a 1970’s rear view mirror. The center vents won’t shut so why even bother to put vents in the rear? My father complained & called it a joke because without shutting the center vent airflow was non existent in the rear. My parents drove my car & couldn’t figure out how to reset the trip odometer, I had to tell them think of how you did it in the 442, they laughed & then gasped when they realized I wasn’t joking. Oh & what the heck, analog dials? All the useful info is crammed between them, this is 2021 not 1921. My parents don’t need reading glasses for their Prius Prime but they do for my RAV4 Prime. I’m really missing my Prius!
We just traded in our 2018 RAV4 XLE for a 2021 XLE Premium. The remote start was definitely a feature we wanted and will subscribe when our trial runs out. I just wish Toyota wouldn't split key upgrades into so many different packages. Good for their bottom line but not mine!
I was fan of Toyota until they disabled my remote start using the keyfob by an update. Now, I need to pay a subscription for something that came with my car. I already own 2 Toyotas, but I won’t buy Toyota anymore. Thank you for your reviews you helped me on getting the rav4 but now I’m upset with Toyota because of this.
Just bought a rav4 and your videos helped me decide what I wanted, holla! I was going to get the xle but I read about this subscription and decided to get the le because I can’t stand push button start without remote start.
Luckily for me.. i guess, the free connect subscription didn't worked from day one, because toyota scrwed it up on my 2020 Rav4 Hybrid XSE and when it ended after a year I told them I wouldn't pay 1 cent a year for it. Nor would i buy another toyota, someone should have told me that the hybrid system doesn't work in the cold when you have the heat on. Not great because i live in Atlantic Canada.
I'm also from Atlantic Canada too, aftermarket remote starter has always been cheaper and more reliable with lifetime warranty. Did that on my 2020 Corolla LE and works like a charm.
Hey Jeff; I am somewhat confused. When you did the past video showing that some models of Toyotas came with the ability to remote start, using the 3 button push sequence on the remote, I thought it was something somewhat built into the system, as other wise, I would think that all of the toyotas came with it. Mine never worked with that method, and as you know, I have a 2019 Tacoma TRD Sport. But with this video and others I have seen, well, it appears that it is tied in with the remote access features of the phone app that toyota has. Now, this all leads me to the obvious, which is, there is some kind of receptor/receiver in Toyotas, which is how these remote features on phones, are allowed to work on our individual Toyotas. I want to know, where this receiver is on in my case, my toyota tacoma, and can it be completely disabled/eliminated? I have wondered how different places know the mileage on my truck when I haven't even been there. Example, I received a renewal of my auto insurance with AAA, and they raised my rate, even with no violations, because they said I had driven a lot over the past year! How would they know that? So I am really concerned about this. Can you please elaborate or possible do a video on this, and how to remove this "feature" that broadcasts who knows what information, out there to who knows who? Thanks!
So were you lying to your insurance company about how many miles you drive? Do you have an insurance app (I do) which tracks your driving habits to reduce your insurance.
@@rambopg There was no lying. I didn't even KNOW the auto insurance rate was based on the miles you drive or approximate miles per year. I've been driving for 49 years and have never been asked how many miles I anticipate driving per year. But i don't know about you, but I don't think it is anybody's business how many miles I drive per year.
@@rollee223 The reason they ask you for the # of miles you drive per year is that let's say you drive only 8000 miles per year then your chances (%) of getting into accident is less so less insurance. If you say you drive 15000 miles per year then your chances (%) of getting into accident is higher so more insurance. It's all based on statistics and math. The more time you spend on road the higher the chances of accident.
@@rambopg Not trying to be funny or offend, but that is quite obvious. I was just pointing out that I have NEVER been asked how many miles I average or drive in a particular year by my insurance company.
I received a 2021 Rav4 XLS hybrid with 5,000 miles as a gift 2 months ago. I didn't even realize it had remote start till this afternoon. I usually just start it up and drive. During the frost mornings I use a scrapper to remove and by the time I get to the main road which is very short distance it is warmed up and ready. So I am not sure if I will use this feature or not. Charging extra for a feature from the key fob is crazy, I understand using it from the app but not the key fob.
What features will they try and monetize next? Heated seats? Remote trunk open? Both “luxury” features that aren’t necessary to have. I for one will not be renewing my remote connect thru Toyota even though I use it regularly. Bought a 2021 Highlander this year and this definitely puts a sour taste in my mouth.
I ordered an SR5 double cab, 4x4. I paid the dealer for a remote start to be installed in my truck when it is delivered, however nowhere in the description of the specs of my car does it say anything about remote start subscription, I also chose the SR5 because it has less technology. How does that affect my SR5? I will just have to get an aftermarket remote start and get my money back from the dealer if I have to pay for a subscription to start my car remotely.
We bought a new ‘20 Camry two years ago and the remote connect app was so disappointing that we didn’t keep it beyond the trial period. Toyota had no answer for why it didn’t work correctly. However,the remote start does still work from the key fob. Maybe because my car is a loaded up XLE that has it regardless,I don’t know.
Hi Sir, After 3 years on My 2019 Rav4, remote start stopped working even after subscription being active. Dealership said DCM went faulty. But I don’t think so because SOS button is working. I have safety connect active too. Do you have any guess/idea ?
I was told by my salesman that I would be able to use the remote fob to start my car and there was no trial usage period, I could care less about using all the other features on the app, that’s just a stupid gimmick but it’s fun, I guess I’ll have to fight with Toyota corporate in 10 years if the salesman lied to me.
Hey Jeff - I have a 2021 Corolla Hatchback XSE with manual transmission. As you are aware, Remote Start/Key fob start is not available on manual transmission models, so there is already reduced value for me (but I was aware of that before vehicle purchase). This Corolla also has limited vehicle status info compared to other Toyota models. Not so sure the other Remote Connect features are worth a subscription. Now my wife’s new 2022 Corolla Cross XLE might be worth it when the trial expires. We’ll reconsider then. But not very cool for Toyota to disable just the key fob start ability!
Ive just bought a 2023 Corolla SE with the remote starter. Before I left the dealer and fully activated the app, the key fon started the car. Now, a few days later, tried again and it did not! Only through the app. I wonder if I discontinue the app in a year, itll work again. No idea! Ill wait to try it and update you guys.
Hi Jeff, love your vid's...So I JUST placed an order for a 2022 rave xse hybrid I see in the XSE premium Audi with dynamic nav package it says service connect with 10 year trial and remote connect with 1 year trial. is it the SERVICE Connect or The Remote connect that gets me the fob start? I just want to be clear because in your video you said it was a 10 year trial? Thank you in advance, Do they offer it in another package as well , like the XSE grade advanced tech Package? I just read your link, now I am wondering do I get remote connect as a trial on the XSE Hybrid RAV ? OR do I have to purchase it in a package the XSE comes with the 9 inch screen and sxm service?
Our trial ends this month. My wife has no clue about these services (remote connect and safety connect) and I will subscribe again for the next 12 months. I doubt that I will buy another Toyota due to this remote start fee.
Absolutely ridiculous. I can understand charging a subscription to remote start from the app because it involves the vehicle using cell phone service which requires a subscription. However using the key fob requires no external cell service or any other technology that would require a subscription. There is nothing that Toyota needs to do keep it working from the key fob. There is no reason for the phone app and key fob to be tied together. Toyota already has one of the worst versions of remote start out there anyway. The engine shuts off when you open the door which doesn't happen on most other remote start systems. To have to pay for an inferior version of remote start just rubs salt into the wound.
Hello Toyota Jeff. I thought this was A Great Video. I have a 2022 Venza LE THAT CAME WITH REMOTE START TRIAL FOR 1 YEAR. VERY IMFORMATIVE VIDEO. THANK YOU.😂
Hey ToyotaJeff. Any way you could advise how long my free remote will work on my new Toyota Sienna? I just don’t understand how people like myself weren’t told the remote start on the key fob isn’t free forever, you know like every other vehicle. Everyone gets the app will cost but not the key fob
How is it a benefit to remote start my car from my (unsecure) phone states away? How is it a benefit that the remote door lock button cannot start the car when I am 15 feet away? Additionally, a trial just means I have to pay later.
Bad move by Team Toyota…….People don’t need to start their car from Las Vegas…..they want to look out their window on a snowy day and push the button 3 times……Lots of Bad press for Toyota on this. I see Toyota changing their view on this………Just Sayin’
Any updates? I just lost use of the APP last week... message says app is incompatible with my phone.... is this the phone too old, or the service is going away ? I have a subscription, not sure if they have stopped charging me.... what are the alternatives to this CONNECTED/ENTUNE/ everything to do with the services fiasco ?
I just bought a 2020 Toyota RAV4 XLe. They didn’t say anything about remote connect. The only thing they told me was I didn’t have remote start and that I would have to add it as an aftermarket option. Am I still able to get the subscription for remote connect? And if so, how do I do that?. Appreciate all your help I found your channel from watching your collaboration with the Car Care Nut channel.
Mine worked for about four years and then an update occurred on my car and it stopped. I'm so disappointed with Toyota for that. It was never explained to me that I would never be able to not start my car with my fob. I had a free one-year trial for the cellular start, but the remote start kept working for an additional three years. It is so sad that car companies are doing this now.
@@naveenthemachine my 2020 corolla LE didn't have it and had aftermarket remote installed just like the other dude and works with my key fob as well. Got 2 of them for 2 key fobs with lifetime warranty
@@alvinsimba734 what remote start is installed in your car? And if it actually works with your existing key-fob and it’s not terribly expensive I’ll seriously consider this
For me, turning on a/c from the app would be a game changer. but since you can't (please tell me if I'm wrong) then this isn't worth it. I'll just turn on the car when I get in, and leave an airtag in the car for location.
So is it just the remote start feature that's tied to the subscription, or is the subscription required for using the key fob at all, even for just unlocking the doors or trunk? I *was* leaning towards a RAV4 for my next car, but might be rethinking this. Oh, and what other features that we take for granted are now tied to this subscription "service?"
I bought my 2020 Camry from Toyota in apex NC in 2019 and the sales person showed me the remote start via the fob. Plus she told me it’s a 1 year trial with the Toyota app, but it’s included forever with the key fob
From what I hear, Tesla already charges for some features - even supercruise, which doesn't work. Unfortunately, this is the model used in business software. Software As A Service, or "SAAS." We can find workarounds, but it's coming. So will limiting the power. They will come with more HP when you buy them, then in a year or so, 20% will go away unless you pay. Like Sirius Radio. Free initially, then whoops! $20 a month. And there are sub-add-ons, like more for HD sound.. It's coming. Buckle-up. And Jeff, I don't think you apologized for Toy-Yo-Yo. As a professional salesman myself, I think you were pretty straight-up. Personally, I don't let my car idle to warm up or cool down. That's polluting, and it only takes a minute to accomplish once it's running. Guys, grow a pair. Find a workaround from your local audio dealer, or just tell 'em no thanks, I'll keep my 6-pack money every month.
WOW --- I had no idea why my wife's 2020 Rav4 keyless remote start quit working. The dealership said bring it in, we'll put it on the computer ($150.00) . Maybe they didn't know why--- so I got the standard answer. Anyway, shame on Toyota for demanding a monthly $8 dollar ransom money payment for what other car manufactures include with the vehicle purchase. IT"S SAD that they jumped on the " lets stick to the consumer again" band wagon. I've owned 3 Toyota's and 1 Lexus, all good cars. But this greedy mentality -- has me rethinking my Highlander needs.
I’m looking into buying a used or certified pre owned 2018-2019 Camry. If the remote start will not work from the key without the subscription, can I purchase the subscription on a used vehicle? Some manufacturers only allow app connectivity with the car for the original owner and not for the next like in my sisters car she bought CPO.
Question Jeff, I live in Minnesota, I watched your videos lock lock hold lock 🔒 but it didn’t work so I installed a silencer 56sl remote start in my RAV4 LE 2021 any function should be affected ? Or can be affected ? do you know anything ? Please I hope you can answer my question 🙋🏽♂️ thank you 🙏!
I have a 2020 Tacoma trd offroad and it came with remote connect, but I was never able to use the app or remote start on it. The lights flash just like it should but doesn’t start. The trial was still active during that time.
I hope Toyota is paying attention to videos like this and the comments. Because this definitely made me not want to buy a Toyota or any other brand that does this.
Jeff I came across your youtube video when I was looking for additional information on remote connect and remote start. I have a 2021 Highlander and cancelled my remote connect after my trial expired. I am still able to use the key fob to remote start my vehicle which seems to contradict what you said in your video. Am I missing something and my remote start will just stop working one day.
Here is my follow-up story with my thoughts on remote engine start disappearing. I hope you click and read :) www.torquenews.com/6626/your-free-toyota-remote-start-could-disappear-soon-here-what-you-need-know
At the beginning of this month my app was frozen for 3 weeks do I get a refund for that month?
This shouldn't be a subscription service.
I 100% understand the service for the phone app. They have no right to limit the key fob starting however. This might effect future decisions about what brand vehicles I buy.
Exactly, so jeff... what you are saying is, if someone paid for the option to have remote start when they purchased it, they have to pay "again" to use it?? Even though they paid extra to get the option when they bought it new. Correct me if I'm wrong.
Same. We've been following along, excitedly awaiting a 2022 Sienna. This is enough for us to scrap that plan. The key fob doesn't have to communicate with anything other than the vehicle, there's no good reason to charge money for it.
I had an aftermarket remote start with an app on a 2011 Subaru and even that didn't require a monthly fee.
It's Gonna Affect Toyota's Sales Pretty Bad...
@@everydayfun9531 yep, corporate stupidity can and does kill companies
@@JKRBW just go with aftermarket and it's way cheaper than dealers all day anyways. This shouldn't affect your decision making. I paid the aftermarket remote for 2020 Corolla LE for around $200 which came with 2 remote starters for 2 key fobs and they work like charm.
I bought a 2021 RAV4 XLE Premium at the end of April 2021. Salesman never mentioned anything about remote start or remote connect. I learned about the remote start feature on this channel. Once the free 3 year trial is over, I'll walk to the vehicle, start it up and drive away, the same thing I've done for the last 50 years. Toyota won't be getting an extra penny out of me!
Press 'lock' twice fast, (lights will flash), then hold down 'lock' a 3rd time till it starts!
@@duncanmacisaac3749 Not after his trial ends. In Canada is a 1 year trial.
It’s only useful to warm up your car in areas where it snows or gets really cold really. Oh; and turning on the ac during super hot summer. Lol
Ron RIPLEY you can find a local reputable company that can install remote starter with a lifetime warranty. I only use mine in winter time to warm my car before I leave for work and by summer time I won't use it as I won't need it.
@@troyvo8069 You have to drive the car to warm it up anyway. It won’t warm up much at Idle. These newer cars are super efficient.
I can understand charging to use the app features - But charging to use the key fob? That doesn’t make sense to me. Would be much more reasonable to allow usage of the key fob start as a feature purchased with the vehicle, while then requiring a subscription for the additional app features.
True, that's like paying to use your Bluetooth headphones. It's a local connection. No way they can justify charging monthly to use a local connection between the car and fob. That does not use cell towers!
You can always get a remote starter installed from a local reputable company for a lifetime with free fob replacement. We do that here in Canada and don't necessarily have to deal with a dealer. Options are open and also its way cheaper too
@@igeekone I posted a comment above about this. The fob connects to the car, the car connects to the cell towers. There's no remote starter in the car like the older models.
@@GregMcMillan Why would the car need to talk to Toyota for a remote start from the fob. Makes zero sense to phone home for a remote start from the fob.
@@igeekone because the car has no remote starter installed for the fob to work with. The fob can’t talk to the Connected Services server, but the car’s electronics can via the antenna on the roof. The signal from Connected Services tells the car’s electronics to start the engine. I don’t necessarily agree with the whole thing. I think Toyota should have kept it the way it was but it appears they’re looking for a revenue stream.
Very concerning when you pay all that money for the car and to add a cost to it is ridiculous .
Ikr greedy move
Especially with the mark ups
Especially when it's already installed on the car......definitely not a good image for Toyota!! Starting the car from the app from ANYWHERE I could understand a few but not from the installed key fob standing next to the car...
@@andrewwaters3038 my 2020 le from canada never came with the remote start but it can be installed by a local reputable company with a lifetime warranty. It only cost $200 for the whole thing and I only use mine in winter, summer time I don't even use it.
Toyota trying charge monthly fee for remote start is greedy move will cost them customers leaving. For another brands.
Good point....other brands already charge for extra features. It will be interesting to see what happens here
@@Toyotajeff I believe you. I only drive Toyota. And want them to be number one always.
Ford has made it free even on the XL fleet models. There is some kind of kickback for the data collection. The dealer wants everyone to sign up for it so I'm assuming they sell the data when you share the connection.
@@Toyotajeff none charge for remote start……please expand!
@@Toyotajeff hey man I like your reviews and as a Canadian, the remote starter can be installed by a local reputable company that deals with electronics with lifetime warranty for around $200 for basic which normally comes with 2 remote starters for 2 different keys. I only use mine in winter time but by summer I don't use it.
Jeff, thank you very much for clarifying the Toyota policy regarding Remote Connect! I am currently on the market for a new vehicle and a Toyota was seriously in consideration! However, charging a subscription service for Remote Start is ridiculous! Its just plain greed to me! Therefore, I’ve eliminated Toyota from consideration! ☮️🖖🏽
Ralph you can get the remote starter installed by local reputable company for much cheaper and myself I did that on.my 2020 corolla LE which cane with the key ignition and for $200 I got 2 remote starters for 2 key fobs I got and only use 1 and only during winter and by summer u won't even use it. My point is the dealer is not the answer to all your wants. Remember that.
@@alvinsimba734 thanks for the info bro! I’ll have to look into that! ☮️🖖🏽
@@alvinsimba734 The remote start is besides the point, yes you can pay to have it added, but the point is that you shouldn’t have to especially with how much Toyota charges for pretty basic and plain cars in the first place. The not supporting the brand is meant as a way to hopefully have them see their errors and atone for their bullshit. Get a honda ( which is comparable in quality) get remote start on the key and don’t pay for it and save yourself 200-300 dollars. You can get a Hyundai, they might not be exactly on the same level as Toyota, but you will get more features and pay less for the car itself, and you will get the remote start features for free on the key, as well as a phone subscription free for 3 years and not just the free key remote for 3 years. Can you go spend money and get what you want sure, but the fact is that we cannot support companies treating their customers this way and being allowed to be this greedy.
@@kitrocks8058 I agree and when I bought my 2020 corolla LE, the remote starter was not an option at the time and the only reason I even bought the car was because they gave me a much better deal compared to honda that day. When I picked the LE I just wanted something that I know I will keep for the next 10 or so years before I jump into a van or a large SUV afterwards due to different needs. So with all my vehicles I paid extra for a remote starter which I only use when it's freezing cold during winter but then put it away by summer time as I see no use for it.
I agree it’s a bunch of BS and ridiculous to charge subscription. Don’t buy Toyota
It’s like Toyota is not charging enough money already on cars. They’ll loose business
Doubt it.
$8 dollars don't sound like a lot. But most like that price is going to go up at one point.
Lose**
Just leased my first Toyota 3 weeks ago (Highlander), I really like it but when the lease is up, I’ll definitely be moving on. This has really put a sour taste in my mouth and I find it hard to talk proudly about it anymore.
@@dejan5545 yup, that did it. That and the fantastic app that no one seems to know how to fix. Like I said , I like the car. But this is such a silly, cheap, money grab that irks their customers.
Eight bucks a month to use your car starter🙄, what a joke.
@@dejan5545 I agree with MegaDave's World, this is the last straw, the crappy infotainment screen and software, cheap paint that scratches too easy, my gas tank had to be replaced, dim old incandencent interior lighting on a 2020, my first and last toyota.
@@kevyNova123 the gas tank had to be replaced on a 2020 vehicle? (Not saying I don't believe you, just wondering what the story is there.)
I’ve been driving my Corolla since 2013 and it’s never left me on the side of road and it’s just over 200k miles and is still running without a miss or leak quietly like a new car. Will never buy any other make. Brakes and air conditioning only replaced so far. Not even a hose.
I absolutely refuse to pay for any subscriptions on a car EVER especially remote start. What's next pay to use heated seats. I WILL find a way around it
Bmw charges $80/yr just to use Apple CarPlay. 😂
@@rsxfreak79 Not anymore, they backed out of that
This is a terrible move. These cars cost a fortune already then to be nickel & dimed….
Not worth buying from a company that doesn't respect the customer.
Own a 2016 Honda Civic, has remote start and pay nothing.
This is wrong by Toyota to charge extra for a feature already in the car and pocket. Like so many have mention, if it's to use the app yes they can charge a fee, but not use the keyfob.
Jeff, I enjoy your videos, your enthusiasm and your knowledge. But your salesmanship is on full display here. These vehicles were purchased with autostart. The owners of the vehciles own the technology capable of autostarting these vehciles. And Toyota has decided to rent owners a technology they already have sitting in their driveway. This is predatory, and wrong. Painting it as "another subscription" is wrong. Paying a subscription for remote auto start app, through your phone is fine. But putting a financial barrier between your key fob and vehicle has nothing to do with the app, and again, is incredibly predatory. Shame on you for defending this as "just another thing to add to the families budget". It was already added to the families budget, and paid for when the car, fob and technology was purchased.
Shame on you
Thanks for your comments and opinions S R! I appreciate you. I hope you consider watching the video again sometime. I felt like I showed empathy and understanding. I don’t think it’s right but it’s always been listed by Toyota as a free trial with a subscription after. I suspected a few years ago this would be a problem when people started running out of their trials but I didn’t know how it would resolve itself. I appreciate your opinion but I’m not sure I came off as uncaring or covering for Toyota. I’m just stating the facts and showing people how it is used
And actually I just read your comment about me fluffing it off as if it’s just another thing to add to a budget. I was saying that with all of these other things you have going that people are going to have to make a choice and if they can afford that or not. I even called it sucky lol. I respectfully disagree with you buddy on this one :)
I could fully understand charging for the remote start from the app, but from your key fob that's already installed on the car is definitely predatory and wrong for sure.
You may want to watch the video again. He did cover or defend Toyota for charging extra for the remote start. He did say that with another subscription (remote start) that families bill will increase, he did not say that it was fine and fork over the fee. This is wrong by Toyota to charge extra for a feature already in the car and pocket. Like so many have mention, if it's to use the app yes they can charge a fee, but not use the keyfob.
Unfortunately I agree with Jeff on this one. While it will be disappointing if the key fob function stops working it was in fact always included as a trial subscription. The fact that you could get away with using the key fob for free when the subscription ended to me was just a free bonus to take advantage of while it lasted. As a fellow sales consultant for Toyota for many years I have had this conversation with Toyota reps several years ago and was informed that the key fob will stop working after a number of years, which depended on the make and model. It was never intended to be a free feature that would last the lifetime of the vehicle and was never advertised as such. :(
Thank god i saw this video i was gonna get the limited because of the remote start feature but now that i know that you need a subscription im just gonna skip that feature and save some money and go with a lower trim level
You’re still going to have remote start from FOB for 3 years with audio plus, 10 years with premium audio. The phone app remote connect trial…..1 year.
@@jwsmitty80 that's nice to know
@@jwsmitty80 does that mean if you bought the plus package (I got and XLE plus) it’s longer than 1 year?
I won't buy a Toyota due to this.
@@janiswilliams2766 From the FOB, yes….it should be unless I’m missing something here. The remote connect feature from the phone is the 1 year trial. I’m waiting for Jeff to reply to me cause this vid makes me wonder if there’s something I’m not aware of.
Thanks for sharing this story. I have to say: While I generally love Toyota, this policy - that your remote start on the key fob is a subscription service - is disgusting to me, and reduces my opinion of Toyota a ton. I would expect the subscription service on the app - okay. But on the FOB that communicates directly with the car? No way!!!
You can always install with a reputable company with lifetime warranty and it's way cheaper than dealer anyway.
Why should I as a fellow Toyota car owner and stockholder subsidize this service for you? Toyota is not a charity.
@@user-tb7rn1il3q If like people have mentioned here that there are 3rd party companies providing the service for 200 bucks, it does not seem that you or any other toyota owner is subsidizing that service from keyfob only for my 36k Rav4 Hybrid.
@@user-tb7rn1il3q greed
This is completely unacceptable. I live in Alaska, and when I purchased the vehicle from the dealer I asked them if it had remote start. The answer that I got was yes this vehicle comes from the factory with remote start. There was no indication that it was locked behind a pay wall that was going to cost me $80 a year. I bought a Toyota because Toyota is commonly run past 200,000 miles. That’s over 12 years. That really makes me mad especially since I had to pay a dealer markup just to get the vehicle.
Paying for remote start is the dumbest shit of all time
Especially When, with Remote Start, as Provided by Toyota,
You have to Go Aftermarket, to get Remote Start, that won’t Shut the Vehicle Off, When You Go To Get In and Go.
My remote start still works with the key fob even though the trial has ended.
I would understand charging for the app but the remote start too? I'll have a good look at the CRV and Tucson now.
Subscription? Haha nopes for me!
I don’t even understand how they can remove a feature that’s tied to your physical remote. I get the App starter as it’s through the web but my key fob should work regardless.
Awesome news Jeff. I’m gonna eventually put an aftermarket remote start on my 21 tundra bc I’m so sick of the truck turning off when I go to get in it and then have to restart it. I know it’s a safety issue with Toyota but it is what it is. Also, Toyota should not be charging people for remote start period just my opinion especially for what we pay for these vehicles…👍👍👍
I already have aftermarket starter anyways and it's way cheaper than the dealer. Mine came with 2 remote for 2 key fobs with with lifetime warranty on the fobs. I only use it to warm my vehicle during the winter time but summer time I don't use it. This is for 2020 corolla LE which has a key ignition with it. My fob can lock and unlock all doors, but it also unlocks trunk while unlocking all doors at the same time. People just need to shop around thats all
2023 Off Road Tacoma with Advanced Tech Package and Premium Audio here. I got my truck 2 days ago, remote start worked great. My background is I.T security, so naturally I refuse to allow corporations to willy nilly track my services, hardware, etc. I called to disable and revoke consent on data tracking, etc. etc. They said they can't disable specific features, they have to disable the whole trial package - fine by me, I have no use for these trials. Well, it disabled my remote start through the key-fob. This is a huge issue because the receiver is physically installed onto your $46,000 truck and has absolutely nothing to do with the APP or other services, so they're disabling it via signal purely as a "F-YOU" for not consenting to their data collection and their data collecting trial services.
This has to change but it will only happen if you spend 2 hours on the phone like I did to remove data collection and telling them this is wrong. It is purposely extremely inconvenient because they know most people won't go through the trouble. They're selling you by CAUSING THE PROBLEM and creating a paid for solution. People better stop being complacent or we will all own nothing while the 1% owns everything. Cheers
A solution is installing a 3rd party remote start and getting rid of that subscription which I would much rather - people really need to stop being complacent, say NO and use alternative methods and tell them this isn't okay; they're taking literally all of your data for your breaking/acceleration/location/handling/use when using this app, etc. and selling it. Reputable $150 remote starts are on Amazon, etc. Not too hard to install, can have your local mechanic install it as well. You should not have to have an APP installed on your PHONE for a physical feature you paid for on your car.
Here's what EVERYONE keeps forgetting to mention, even Toyota in their official statement they released about it. The newer Toyota vehicles, where this subscription applies, don't have an actual remote starter installed in them. The key fob sends a signal to the vehicle to start, but it doesn't end there. The vehicle then sends a signal, via the cell towers nearby, to the Remote Connect servers, which in turn send a signal back to the vehicle to start the engine. THIS is why they charge the subscription fee, to maintain the systems. I got this information directly from Toyota over the phone.
Consumers can install a physical remote starter, but it's recommended to get one from Toyota, not a third party, so you don't have any warranty issues. So, is it cheaper in the long run to pay the subscription fees while you have the vehicle or is a remote start unit cheaper? Something to look into if remote starting is something you need. But keep in mind, the fob still works for free for 3 years with the Audio Plus system and 10 years with Premium Audio, just not the app, which stops working after 1 year.
This pissed me off so much, I just pulled my 2022 Tundra order. If Toyota wants to go down this road, I won't go down it with them. I am NOT paying a subscription to a gad damned car feature that is ALREADY HAS!
I love this feature on my car! I had no idea why it wasn't working, this video helped heaps, Thanks Jeff!
Glad to help Dan! I love this feature and use my Remote Connect all the time. So does my wife. It's worth it to us to pay for the year. Every person will be different.
Toyota (like the other manufacturers) are getting greedy. If you bought the car with the features, why do I, the consumer, need to pay a subscription to use that feature. Let’s make air conditioner and heater a subscription feature too. AWD, subscription. Headlights, subscription. Oh, you want to start your engine to drive to work (or wherever), hey, that’s subscription too. F it, F Toyota.
Have this on my new 2022 Corolla SE. absolutely love it, especially living in Canada with extreme cold. I will definitely continue using when my one yr trial end in May 2023. I think it’s one of the best things ever to have on your Car these days.
in UAE, this app allows to remote start car with app, only 2 times in a day
I’m sorry, but this is greed by Toyota. Think I’ll change my mind and get another brand. Was this close to buying a RAV-4.
App sure, but pretty sad they are disabling the key fob functionality too.
Why do I want to give a Thumbs Down for the content but a Thumbs Up for the Explanation??? I am so conflicted. lol 😂
Lol do what you feel is appropriate:) I’m just glad you’re here watching my videos! Have a wonderful rest of your week :) … although since it’s my video, I’m the only one who is either helped or hurt by a thumbs up or thumbs down lol
Remote start from the keyfob shouldn't be dependent upon a mobile data subscription service. Also, I doubt this form of remote start will work if you're in a mobile data service dead zone. I want my keyfob remote start to be dependent only upon the keyfob, not some cloud based subscription service especially since I go on road trips through mobile service dead zones.
Aftermarket remote start companies have entered the chat…
Kidding aside, I installed an aftermarket remote start in my 4Runner. It was a lot less expensive than paying $75/year for several years.
Right and I did the same, people should learn to shop around lol
I found out awhile back after watching one of your older videos that showed us how to check it your vehicle has remote start or not. I have a 2020 Rav4 XSE model and I have no buttons that showed I have remote start. Then I saw your video that showed us how to see if you have remote start and you may not know it. I tried doing the lock, lock, and then hold the lock for a few seconds and your lights should flash on if you have it and it worked for me. I have had my Rav4 since August of 2020 and as of today Dec 16th I can still remote start it by doing the lock, lock, and hold the lock. Would this issue at all affect me possible to where I might not be able to do this anymore. I never did the Remote connect service when I got the vehicle so I never have had that on my phone.
I have put an order for Venza beci of your videos but this is giving me a pause. Will give a second look at other hybrid with remote start included without subscriptions. Here in Northeast, its very good feature to have during winter
Toyota is going to be hit with a ton of lawsuits over this I'm sure. I asked a lawyer friend of who does claims court and has delt with this kind of stuff what his opinion was. He said depends on how they refer to the key fob. If they say it's a key fob with "Remote Connect" and explain that "Remote Connect" is a paid feature with a 3 year trial then the consumer is in the wrong and didn't read the 'fine' print. If they say something like it's a key fob with remote start or something then consumers could have legal ground for suit. But I'd guess Toyota refers to it as a key fob with "Remote Connect" in the user manual.
Today is Jan 8th 2025 and I found ya I bought my rav4 hybrid XLE in March 2024 new… the app trial is for one year for me so it will end March 20, 2025. The lowest subscription is $15 a month. If they give me the option to pay for one year at a cost saving, I will pay for subscription for another year. I really only use it for the remote start. But I do like the features on the app I like that I can lock my car if I forget once inside work, and can’t leave the building. But also it’s a piece of mind if I want to check if my windows/moonroof are left open. I don’t wanna install an aftermarket remote and have to carry yet another fob, plus I heard not do so on newer cars…I’m assuming because of all the electronics?
At any rate, glad I found you, great video.
That is a good reason not to buy a Toyota and to buy a Honda, Ford, Chevy, or any other vehicle that come with it for free. Thank you for the info.
It’s greed by Toyota. Success has gone to their head and wants its loyal customers to pay for it.
I did think it was forever. I need to look it up.
We recently purchased a 2021 Highlander. The Key fob works 95% of the time.
Previous owner never signed up for the remote app service. Maybe that matters?
Same here
Can a lawyer message all of us so we can get our claim because this is illegal!
All we know is that the toyota remote system blows balls engine stops when open the doors or unlock doors ….the other automakers wins on that for sure hands down …and when use the remote start your heat or heated wheel or heated seats don’t fob on stays cold no feature on infotainment to even put that on 🤦🏻♂️…my old Silverado high country remote start was flawless everything would heat up when I got into truck missed that for sure
I leased a 2018 RAV4 Limited. It came with remote start 3 year trial. About three months into my trail my wife and I went out to a restaurant. Right after we were seated I received a text message from Toyota that my passenger side window was open (thank you honey). That impressed me and saved me a loss of shopping we had in the car.
Thanks for the great info Jeff !! It’s so sad Toyota is doing this with the key fob. I hope I’ll be able to install an aftermarket remote start on my 2021 Venza. (As long as Toyota hasn’t built code into the system that prevents adding aftermarket remote start that is….)
Hi Michael! Hows your venza? I also have a venza but the windshield cracked overnight and this is happening to a couple of new venzas too in forums. My uncle has a venza and also got a crack on his windshield. Let me know what you think about this. I hope toyota would look into this and do something about it.
When I bought my new 2022 camry they wanted me to pay for windshield protection service. It turns out it only covers chips on glass. Not cracked glass. They won't replace the windshield in any case. Only fill in the chips from rocks before it turns into a Crack
Were you able to add it aftermarket?
Thanks for another video Jeff. Is a shame remote start is not on the key itself especially considering what some prices of these new cars are. My parents Rogue was less money then my Rav 4 XSE Hybrid but they do not need to pay to remote start.
Also i will say up until a few weeks the app rarely worked which was frustrating, it now seems to finally work.
This is interesting, should we have a subscription service for using power steering, or might be for using door locks or Toyota safety sense? Those are choice we need to make as well?
Yes, your heated seats can be disabled.
Toyota is nickel & dining their customers. I remember when you could add remote start to your vehicle after market no app required. I assume you can still do so today. I bought the RAV4 Prime SE (dealer couldn’t get XSE) was “upgrading” 😂 from my 2018 Prius 4 . In many ways I feel jipped with the “features”. Can’t reset my MPG trip myself, the car does it automatically, (now I get people honking at me at the pump while I write my fuel log), but yet I have a 1970’s rear view mirror. The center vents won’t shut so why even bother to put vents in the rear? My father complained & called it a joke because without shutting the center vent airflow was non existent in the rear. My parents drove my car & couldn’t figure out how to reset the trip odometer, I had to tell them think of how you did it in the 442, they laughed & then gasped when they realized I wasn’t joking. Oh & what the heck, analog dials? All the useful info is crammed between them, this is 2021 not 1921. My parents don’t need reading glasses for their Prius Prime but they do for my RAV4 Prime. I’m really missing my Prius!
We just traded in our 2018 RAV4 XLE for a 2021 XLE Premium. The remote start was definitely a feature we wanted and will subscribe when our trial runs out. I just wish Toyota wouldn't split key upgrades into so many different packages. Good for their bottom line but not mine!
I take my Netflix over Toyota ANYDAY !
I was fan of Toyota until they disabled my remote start using the keyfob by an update. Now, I need to pay a subscription for something that came with my car. I already own 2 Toyotas, but I won’t buy Toyota anymore. Thank you for your reviews you helped me on getting the rav4 but now I’m upset with Toyota because of this.
imagine having to pay to start your vehicle with your own physical fob, glad i bought that ram with a v8 instead of some scrap.
Just bought a rav4 and your videos helped me decide what I wanted, holla! I was going to get the xle but I read about this subscription and decided to get the le because I can’t stand push button start without remote start.
Luckily for me.. i guess, the free connect subscription didn't worked from day one, because toyota scrwed it up on my 2020 Rav4 Hybrid XSE and when it ended after a year I told them I wouldn't pay 1 cent a year for it. Nor would i buy another toyota, someone should have told me that the hybrid system doesn't work in the cold when you have the heat on. Not great because i live in Atlantic Canada.
I'm also from Atlantic Canada too, aftermarket remote starter has always been cheaper and more reliable with lifetime warranty. Did that on my 2020 Corolla LE and works like a charm.
"Accessorides" plug n play remote starts. I put one on my 4runner and Tacoma. Work great. No issues. No monthly fees.
Hey Jeff; I am somewhat confused. When you did the past video showing that some models of Toyotas came with the ability to remote start, using the 3 button push sequence on the remote, I thought it was something somewhat built into the system, as other wise, I would think that all of the toyotas came with it. Mine never worked with that method, and as you know, I have a 2019 Tacoma TRD Sport. But with this video and others I have seen, well, it appears that it is tied in with the remote access features of the phone app that toyota has. Now, this all leads me to the obvious, which is, there is some kind of receptor/receiver in Toyotas, which is how these remote features on phones, are allowed to work on our individual Toyotas. I want to know, where this receiver is on in my case, my toyota tacoma, and can it be completely disabled/eliminated? I have wondered how different places know the mileage on my truck when I haven't even been there. Example, I received a renewal of my auto insurance with AAA, and they raised my rate, even with no violations, because they said I had driven a lot over the past year! How would they know that? So I am really concerned about this. Can you please elaborate or possible do a video on this, and how to remove this "feature" that broadcasts who knows what information, out there to who knows who? Thanks!
So were you lying to your insurance company about how many miles you drive? Do you have an insurance app (I do) which tracks your driving habits to reduce your insurance.
@@rambopg There was no lying. I didn't even KNOW the auto insurance rate was based on the miles you drive or approximate miles per year. I've been driving for 49 years and have never been asked how many miles I anticipate driving per year. But i don't know about you, but I don't think it is anybody's business how many miles I drive per year.
@@rollee223 The reason they ask you for the # of miles you drive per year is that let's say you drive only 8000 miles per year then your chances (%) of getting into accident is less so less insurance. If you say you drive 15000 miles per year then your chances (%) of getting into accident is higher so more insurance. It's all based on statistics and math. The more time you spend on road the higher the chances of accident.
@@rambopg Not trying to be funny or offend, but that is quite obvious. I was just pointing out that I have NEVER been asked how many miles I average or drive in a particular year by my insurance company.
Ok, great video. My question: 2013 To 2018 Rav 4 Limited, what features do I need to look for to have remote start? Thank You.
I received a 2021 Rav4 XLS hybrid with 5,000 miles as a gift 2 months ago. I didn't even realize it had remote start till this afternoon. I usually just start it up and drive. During the frost mornings I use a scrapper to remove and by the time I get to the main road which is very short distance it is warmed up and ready. So I am not sure if I will use this feature or not. Charging extra for a feature from the key fob is crazy, I understand using it from the app but not the key fob.
What features will they try and monetize next? Heated seats? Remote trunk open? Both “luxury” features that aren’t necessary to have.
I for one will not be renewing my remote connect thru Toyota even though I use it regularly. Bought a 2021 Highlander this year and this definitely puts a sour taste in my mouth.
Is there aftermarket remote start that work with Toyota hybrids. That would fix this
I ordered an SR5 double cab, 4x4. I paid the dealer for a remote start to be installed in my truck when it is delivered, however nowhere in the description of the specs of my car does it say anything about remote start subscription, I also chose the SR5 because it has less technology.
How does that affect my SR5?
I will just have to get an aftermarket remote start and get my money back from the dealer if I have to pay for a subscription to start my car remotely.
We bought a new ‘20 Camry two years ago and the remote connect app was so disappointing that we didn’t keep it beyond the trial period. Toyota had no answer for why it didn’t work correctly. However,the remote start does still work from the key fob. Maybe because my car is a loaded up XLE that has it regardless,I don’t know.
As much as I love Toyotas (currently own 3), if they plan on selling me a car and then charging me to use it, we're done.
What if you're a loyal Toyota family with multiple models? Do you get "rewarded" with subscription for each?
Yeah, you get “rewarded” when you shell out $80/yr PER vehicle
Hi Sir, After 3 years on My 2019 Rav4, remote start stopped working even after subscription being active. Dealership said DCM went faulty. But I don’t think so because SOS button is working. I have safety connect active too. Do you have any guess/idea ?
I was told by my salesman that I would be able to use the remote fob to start my car and there was no trial usage period, I could care less about using all the other features on the app, that’s just a stupid gimmick but it’s fun, I guess I’ll have to fight with Toyota corporate in 10 years if the salesman lied to me.
Hey Jeff - I have a 2021 Corolla Hatchback XSE with manual transmission. As you are aware, Remote Start/Key fob start is not available on manual transmission models, so there is already reduced value for me (but I was aware of that before vehicle purchase). This Corolla also has limited vehicle status info compared to other Toyota models. Not so sure the other Remote Connect features are worth a subscription. Now my wife’s new 2022 Corolla Cross XLE might be worth it when the trial expires. We’ll reconsider then. But not very cool for Toyota to disable just the key fob start ability!
Ive just bought a 2023 Corolla SE with the remote starter. Before I left the dealer and fully activated the app, the key fon started the car. Now, a few days later, tried again and it did not! Only through the app. I wonder if I discontinue the app in a year, itll work again. No idea! Ill wait to try it and update you guys.
Hi Jeff, love your vid's...So I JUST placed an order for a 2022 rave xse hybrid I see in the XSE premium Audi with dynamic nav package it says service connect with 10 year trial and remote connect with 1 year trial. is it the SERVICE Connect or The Remote connect that gets me the fob start? I just want to be clear because in your video you said it was a 10 year trial? Thank you in advance, Do they offer it in another package as well , like the XSE grade advanced tech Package? I just read your link, now I am wondering do I get remote connect as a trial on the XSE Hybrid RAV ? OR do I have to purchase it in a package the XSE comes with the 9 inch screen and sxm service?
Our trial ends this month. My wife has no clue about these services (remote connect and safety connect) and I will subscribe again for the next 12 months. I doubt that I will buy another Toyota due to this remote start fee.
Absolutely ridiculous. I can understand charging a subscription to remote start from the app because it involves the vehicle using cell phone service which requires a subscription. However using the key fob requires no external cell service or any other technology that would require a subscription. There is nothing that Toyota needs to do keep it working from the key fob. There is no reason for the phone app and key fob to be tied together. Toyota already has one of the worst versions of remote start out there anyway. The engine shuts off when you open the door which doesn't happen on most other remote start systems. To have to pay for an inferior version of remote start just rubs salt into the wound.
Hello Toyota Jeff.
I thought this was A Great Video. I have a 2022 Venza LE THAT CAME WITH REMOTE START TRIAL FOR 1 YEAR. VERY IMFORMATIVE VIDEO. THANK YOU.😂
Good luck on selling the upper trim levels now,bad move.
Do you have remote engine start on your car and how do you like it? Does my trick for seeing it it works "work"? Would you pay for this service? Jeff
If literally every other manufacturer includes remote start forever on the fob then you know somethings wrong here
My 19 Rav4 had it but it stopped after a few weeks. I'm too cheap to pay for the service. Lol
I don’t even use it. What’s the point of having it if it just shuts off when you open the door.
No way would I pay for this feature, it has trouble connecting to my car most of the time anyway, should be free, smh.
What’s next? Will they make you pay to use the AC or heat? Such BS.
Hey ToyotaJeff.
Any way you could advise how long my free remote will work on my new Toyota Sienna? I just don’t understand how people like myself weren’t told the remote start on the key fob isn’t free forever, you know like every other vehicle. Everyone gets the app will cost but not the key fob
How is it a benefit to remote start my car from my (unsecure) phone states away? How is it a benefit that the remote door lock button cannot start the car when I am 15 feet away? Additionally, a trial just means I have to pay later.
Can you Add the remote starter to more than one car ? Thank you
Bad move by Team Toyota…….People don’t need to start their car from Las Vegas…..they want to look out their window on a snowy day and push the button 3 times……Lots of Bad press for Toyota on this. I see Toyota changing their view on this………Just Sayin’
How it will start my engine from far distance without internet? Or i need sim card net service too??
Any updates? I just lost use of the APP last week... message says app is incompatible with my phone.... is this the phone too old, or the service is going away ? I have a subscription, not sure if they have stopped charging me.... what are the alternatives to this CONNECTED/ENTUNE/ everything to do with the services fiasco ?
I just bought a 2020 Toyota RAV4 XLe. They didn’t say anything about remote connect. The only thing they told me was I didn’t have remote start and that I would have to add it as an aftermarket option. Am I still able to get the subscription for remote connect? And if so, how do I do that?. Appreciate all your help I found your channel from watching your collaboration with the Car Care Nut channel.
Mine worked for about four years and then an update occurred on my car and it stopped. I'm so disappointed with Toyota for that. It was never explained to me that I would never be able to not start my car with my fob. I had a free one-year trial for the cellular start, but the remote start kept working for an additional three years. It is so sad that car companies are doing this now.
My Camry didn’t have it. I had a shop add a aftermarket remote start that works with my toyota key fob.
What year? I have heard some previous gen Camrys (7th gen) were available with a remote start from the dealer
@@naveenthemachine 19 SE
@@naveenthemachine my 2020 corolla LE didn't have it and had aftermarket remote installed just like the other dude and works with my key fob as well. Got 2 of them for 2 key fobs with lifetime warranty
@@alvinsimba734 what remote start is installed in your car? And if it actually works with your existing key-fob and it’s not terribly expensive I’ll seriously consider this
For me, turning on a/c from the app would be a game changer. but since you can't (please tell me if I'm wrong) then this isn't worth it. I'll just turn on the car when I get in, and leave an airtag in the car for location.
The only thing I don't like about the remote starter is that it only runs for 10minutes here in the northeast it should run about 18 minutes.
When car is running using remote start will it shut off when unlocking the doors???
So is it just the remote start feature that's tied to the subscription, or is the subscription required for using the key fob at all, even for just unlocking the doors or trunk? I *was* leaning towards a RAV4 for my next car, but might be rethinking this. Oh, and what other features that we take for granted are now tied to this subscription "service?"
Remote start subscription is a bunch of ridiculous bs . Buy Honda or Mazda
@@yanblank1442 I did. Bought a Mazda CX-5 and couldn't be happier with it.
I bought my 2020 Camry from Toyota in apex NC in 2019 and the sales person showed me the remote start via the fob. Plus she told me it’s a 1 year trial with the Toyota app, but it’s included forever with the key fob
She outright lied or doesn’t know the product she is selling
From what I hear, Tesla already charges for some features - even supercruise, which doesn't work. Unfortunately, this is the model used in business software. Software As A Service, or "SAAS." We can find workarounds, but it's coming. So will limiting the power. They will come with more HP when you buy them, then in a year or so, 20% will go away unless you pay. Like Sirius Radio. Free initially, then whoops! $20 a month. And there are sub-add-ons, like more for HD sound.. It's coming. Buckle-up. And Jeff, I don't think you apologized for Toy-Yo-Yo. As a professional salesman myself, I think you were pretty straight-up. Personally, I don't let my car idle to warm up or cool down. That's polluting, and it only takes a minute to accomplish once it's running. Guys, grow a pair. Find a workaround from your local audio dealer, or just tell 'em no thanks, I'll keep my 6-pack money every month.
WOW --- I had no idea why my wife's 2020 Rav4 keyless remote start quit working. The dealership said bring it in, we'll put it on the computer ($150.00) . Maybe they didn't know why--- so I got the standard answer. Anyway, shame on Toyota for demanding a monthly $8 dollar ransom money payment for what other car manufactures include with the vehicle purchase. IT"S SAD that they jumped on the " lets stick to the consumer again" band wagon. I've owned 3 Toyota's and 1 Lexus, all good cars. But this greedy mentality -- has me rethinking my Highlander needs.
I’m looking into buying a used or certified pre owned 2018-2019 Camry. If the remote start will not work from the key without the subscription, can I purchase the subscription on a used vehicle? Some manufacturers only allow app connectivity with the car for the original owner and not for the next like in my sisters car she bought CPO.
Question Jeff, I live in Minnesota, I watched your videos lock lock hold lock 🔒 but it didn’t work so I installed a silencer 56sl remote start in my RAV4 LE 2021 any function should be affected ? Or can be affected ? do you know anything ? Please I hope you can answer my question 🙋🏽♂️ thank you 🙏!
It never came with an LE Rav. Only on the higher trims
I have a 2023 4runner TRD off road premium...my Toyota app doesn't show remote connect or any lock/unlock or remote start options.
I thank for the kind of money you are paying for the new Toyota you should get those services for free my 2022 Toyota Highlander cost $48,000
I have a 2020 Tacoma trd offroad and it came with remote connect, but I was never able to use the app or remote start on it. The lights flash just like it should but doesn’t start. The trial was still active during that time.
Toyota Moneygrab Jeff. I was going to buy a Tacoma Soon but now I won't. Gonna get a Ranger instead. Still love your videos.
@ToyotaJeff_reviews I have a 2021 Toyota Corolla LE and it doesn't come with service connect what can I do about it
I hope Toyota is paying attention to videos like this and the comments. Because this definitely made me not want to buy a Toyota or any other brand that does this.
Jeff
I came across your youtube video when I was looking for additional information on remote connect and remote start.
I have a 2021 Highlander and cancelled my remote connect after my trial expired. I am still able to use the key fob to remote start my vehicle which seems to contradict what you said in your video. Am I missing something and my remote start will just stop working one day.