In 1983 I owned an Allegro motorhome. I brought it to Tiffin Motorhomes. I met Bob Tiffin I was treated like I was family. One of the workers repairing my coach let me use his pickup truck to see the town. I have never experienced that level of customer service. They were fabulous.
Tiffin is one of the best RVs, and is the best manufacturer, when it comes to tech and customer service. That is coming from a master certified RV technician. )
Just to let you know that was our RV that was hit. It had been at Tiffin since April 10 for a complete back end repair after I ran into it after my gas pedal in my car while pulling up to it. It took until July 8 for Tiffin to fix it. Mr. Tiffin immediately put a new one on the manufacturing line which we received in Sept 2019. Can't say enough good things about Tiffin and their customer service.
Wow Elaine, that is awesome to hear that! We wondered about the owners getting a replacement out of that! We can't imagine having to go through that. This is another customer service story that truly confirms why we chose Tiffin! I hope you swapped out the car with the sticky gas pedal as well! Hope the new one is serving you well!! Thanks for the update!
Thanks for posting your experiences Phil and Stacy. I’m a fellow Texan in Cypress looking forward to hitting the road soon. Your experiences are helping our decision making process.
I just started watching your videos ❤️. My husband and I just bought our first Class A used RV ,we are so excited ,retired Navy looking forward to those road trips . I’m learning a lot from your videos. Thank you both so much for sharing your experiences and information. Blessings from Indy
WOW, I remember seeing that news story. While I was truck driving I saw and was a victim of many acts done by extremely impatient drivers. Both on the road and at shippers and receivers. Just can't fix stupid.
Well thanks for this! We were about to tear into this project and now know after watching this it’s too much for us . Thanks a million. You’re videos are helping thousands out here trying to limp along in this way of living !! Our maiden voyage is happening this coming weekend ! Big Booty Judy is hitting the road !!
That story about the damage at Tiffin was amazing, and CRAZY! Sounds like someone was off her meds. We spent a week at the service center in August for small warranty repairs, so that escapade must have happened recently. I agree with the level of service the great techs provided. We checked in with 16 items on our "punch list" of fixes needed (small stuff like a slide starting generator, broken drawer latch, window leak...) and the techs fixed 33 items, several of which were so small we'd ignored or items that they identified. They even put it on a lift and re-torqued a couple of chassis bolts for me, after I'd installed a steering stabilizer a couple of weeks prior... not exactly their responsibility. It was a great new owner experience.
Just watched the Staying Positive on the road video and loved it! Well done! Also thanks to you both and all of our Veterans this weekend! We're positive about that!!! Brendan & Lena
Hi Guys ...WOW!!! is right. We just sold our 2011 RED 34qfa, owned since new and purchased from Hershey RV show. For the first 4 years we owned it we went back to Red Bay every fall for repairs and didn't pay a dime for anything. From paint work, wood work, chassis work, electric work. I always argued with Wade the service manager that it was a defect from new and should be covered under warranty they agreed. WE spent many weeks in the service center campground before they started the 1 year rule. So this storey is amazing. In 2018 we had the dinette slide floor replaced, a regular problem for this model. Water ingress and rotted the floor, fully replaced again under warranty at Kimborough RV over near Florence AL. Another service center for Tiffin. Great great service. For a different camping experience while we waited for service or on weekends we would take the coach to Toshimingo state park just across the border in Miss. Beautiful place very quiet. Thanks for the video. Safe travels.
Ken and Cor 2018 Tiffin Phaeton 40IH XSH We were at the service Center Oct. 3, 2019 through Oct. 19, 2019 for warranty work, paint work, and some service on our Aqua Hot. We had about 25 items going in, with a few more added as the techs were working on the coach. We were charged for 30 minutes labor for servicing the Aqua Hot. The balance was covered under warranty. The paint work was to repair paint work performed by another dealer in Illinois. I also had some tree scratches buffed out while we were in the paint bay. Our total bill was about $80.00. We were not sure if we were supposed to tip the techs, so we fed them breakfast and tipped them for their excellent service. Based on the information we received from the folks on our 2018 Tiffin 40 IH XSH Forum, we tipped each tech $50 per day for their service. Keep up the great work. And thank you for your service!!!
Thank you so much for adding your repair work to the comments. I know will help those reading the comments. We also tip the guys and the first time we were there we fed them several times. They were great guys to work with and to learn from.
Ken, you must have a coach that is still under warranty and I have heard that Tiffin is great for taking care of it's customers. Just the deal on the Aqua Hot and we have one in our coach, there is nothing cheap on those. I ordered a high limit thermodisc for the diesel side the other day; $71 for this tiny part. UGH! I have learned quite a bit on how to work on and service the AH.
Wow wow wowsie. We stayed in Tuscumbia 45 minutes away, hubby took the tour at Tiffany’s and met Mr. Tiffin. Just found your page. We are looking at the Super C.
That's plum crazy. Tiffin should install inground hydraulic traffic barricades in front of each door. It may cost a pretty penny, but that accident probably cost at least $50 to 100k. Not to mention the new fencing and other modifications to the property.
Crazy for sure! One of my biggest pet peeves in life is that others have to suffer the punishment for one fool's act. We have a 2002 40 ft Dutch Star and we've had few maintenance items. I want to comment that since we full-time we've used different places for repair and once they know we are full-time (with dogs) they have always made a way to accommodate us (so far). Either they have worked with us to be able to pull out and sleep in the rig or they have allowed us to plug in at their facility and stay. Most recently we had to replace the starter and we were stuck in a welcome center. The mobile repair place spent two days tracking down parts and repaired it where we were without having to have a tow. (cost $1100 - part was $599) We used a Peterbilt center to replace the motor for our landing Jacks ( $1200). The best value (thanks to the help of a vlog from RV Geeks) husband and son-in-law serviced our generator themselves total cost $108 and it runs so great now! Hope this helps!
That does help....A LOT!! Thanks so much for sharing. I have heard about places accommodating full timers. So nice to see it is still happening. Safe travels.
My dear friend Judy Pruitt and her sister Teresa work in the welcoming office where you first pull in. Also, my niece Sherry and her husband Bobby work the other week. ( They work one week on and one off.) They’re great people and I’m sure they took good care of you. Enjoyed your video. I used to live just across the state line near Belmont, MS.
Our rig “Ruby Jewel” is a 2017 Phaeton 40ih we just took delivery of her in October. My husband bought all the Glide pads and replaced them himself. Only one was difficult to do and our sink drain will eventually need to be replaced too. After watching your video I think we can tackle that too, maybe. Lol
WOW that's incredible! We have a 05 Teton, that was supposed to be fixed before we received it. The partnership broke up, and the partner that made the promise left. We now have a 5th wheel with bad landing gear, one slide not working, and drains leaking. One person started installing the landing gear, then got busy on normal job. Went to another person, who accidentally broke a living room window moving the trailer around, and it's been over a year. Wish us luck!
That is a WOW and CRAZY. Not her finest moment for sure. But properly can be replaced. Didn’t sound like anyone was hurt other than their dignity so that’s good. Thank you for sharing. We are a 3 month 19ft travel trailer weekend noobies. But loving it. Thanks again for sharing your lifestyle and information.
I also think it Shouldn't change things for others. How many rigs were serviced with no problem? Why should anything change because one person was an idiot? Makes no sense to me.
Exactly! Thanks goodness they were closed and everyone was long gone. The Phaeton was pushed into the workbench of the employees. I dont even want to think about someone being there.
Wow indeed. Crazy. We were in red bay last month. Things at Tiffin seem to be back to normal. We stayed at Red Bay Acres and loved it. Restaurant was open and excellent
Grand Design 337RLS 5th wheel out of warranty. While at a RV park in Colorado we by chance noticed a Grand Design technician in the park. I inquired about his purpose for being there. Normally he works Grand Design rallies but due to covid he going to rv parks looking for Grand Design rvs to service. I mentioned that I had concerns about our brakes ( he considered an emergency). The next day he came and replaced two complete brake assemblies and repacked the bearings at NO cost. This level of service is the reason we have a Grand Design.
You guys are great! Very methodical and explanatory. I have to say I wish I had bought a Tiffin instead of Forest River product! We took our new to us 2017 Class A to La Mesa RV for service one month after buying it from them to have all my cameras working again and it cost me as much for a hidden FUSE as Tiffin charged you for all the work you had done on your rig? Live and learn. Cancelled the warranty we bought from that dealer!!!!!!
I'm going to stick my neck out and predict that one, or both of them are serious alcoholics. Judging by the mug shot of the wife, she's been drinking heavily for years. What is truly frightening is that the couple may drive their Class A while under the influence of alcohol and one can just imagine the danger they would present to other cars on the road. Any collision between the Class A and an ordinary automobile could have life threatening consequences, especially on the highway. Think of a car with two parents in the front and their small children in the back. That's what chills me to the bone. One article I read stated that the drunk couple's Tiffin Red was probably a total loss. I can only hope so. They should never be allowed on the road again in an RV, or any vehicle for that matter, until they go through detox followed by an AA program and can then prove they are clean and sober.
2017 450P in 2020 red bay had to rewire bedroom slide out because wire harness was getting crushed and wouldn't work. This year we lost 110 power on driverside I looked under bed and lots of exposed wires. I stopped at Red Bay and technician couldn't believe the did the repair. it took 3 guys 9 hours to repair. I was told I was lucky we didn't have a major fire. It seems repair was done right this time. They did repair for free and worked over # hour limit. (Coach is over 4 years )
We had the exact same problem with our 2014 Allegro RED 33AA. Sink drain hose kinked, cracked, and leaked. Same cost, same great customer service. I highly recommend a trip to Red Bay for your Tiffin. You only get 3 Tech hours for out of warranty repairs so the plumbing repair took all the allocated Tech time. We went to MS RV Solutions for slide topper repair and Banner RV Paint & Auto for some fiberglass and paint repair both in Golden, MS about 5 miles from Red Bay. Both did excellent work in a timely manner. I'll be coming back for any other work I need.
There is a big difference between a drunk, and a social drinker, I don't live on top of a pedestal, I don't throw everyone who drinks into the same category as the drunken alcoholics, there's a big difference between the 2 demographics of social drinkers and the down and out wake up have to have a beer with my cereal drunks.
Oh my goodness. Wow! Alcohol and driving dose not mix. Don’t do it people. Please. Protect yourself and others. Thank you for bringing us this information. Leslye
I suggest that the next time you go to Tiffin you purchase a new replacement basement handle and a replacement water pump. They are not that expensive at Tiffin and you will be prepared. Thank you both for the valuable info y’all provide.
@@truckcampinglifemag Sorry I just saw the previous comment. I removed it. It is not the culture we wish to promote. We wish to welcome everyone and choose to bash no one!
"...I can hopefully fix some of these things down the road..." My wife and I are long time RV'ers, and are asked quite often by other people whar they should know before they get into the lifestyle. I always tell them they need some ambition, as set up and tear down can often be laborious, be familiar with plumbing, electronics, and mechanical repairs. Most of all, be patient with your spouse/significient other, or your travels will be "less than smooth!!"
Well, I am catching up here some four years later. Really enjoy your videos. Well done! A repair story: Brand new Rockwood Mini Lite 2509S as of last fall. We are in southern MN so it gets cold. I have owned RVs for almost 30 years so did the winterizing myself. All good. When de-winterizing all went well. But the water heater would not stay lit and no hot water. I located Jason's Mobile RV repair in Millville, MN and called him. He pulled his truck over and we made an appointment for two days later. He came, did an inspection, and noticed I had one of the bypass valves wrong. He flipped it open, and all good. AARRGGHH! My bad and I felt foolish. In all fairness, our previous trailer had one bypass valve and this one has two. Cost for that lesson was $130. $100 for the trip charge and $30 for his time. A bargain!! And, I met a new friend and terrific RV tech in a truck that will come to my home. Perfect!
One thing I do not like about owning a motorhome from Tiffin. I have 25000 miles on my Phaeton that has a leak in the ceiling, I called Tiffin and told them the Vin # and Year 2005 with 25000 miles. The answer is oh we dont service older RV's. Ugh what? its your Tiffin that you stand by and dont service them. After serving this great country and 4 tours I am kind of beat up and just cant do what I use to. But they just dont do older Rv's even their own. Live and learn.
Great story - and Scotty and Josh -- 2 great mechanics- and great service at tiffin will definitely sway me to looking at their rigs when my wife and I are ready to buy
I have a 2000 Allegro diesel pusher we bought in September 2020 along with a 2004 Jeep Wrangler sport and Falcon 2 tow package. This was our first RV and we were on the road. We left Peachtree City, GA and did a 8k mile trip in a big circle up the Michigan's UP and across to Tacoma, WA then down to Victorville and I 40 east back home. It was awesome, we love US 2 running near Canada border. We used the RV Parky app and also stayed at 2 Harvest Host properties. We did stay 1 week at Hamilton Branch State Park in SC, located on Strom Thurmond Lake. It was absolutely beautiful and I highly recommend it. We were feet from the lake and it was pretty quiet and peaceful. We returned home on Nov 11th 54 days of awesome travel. We are heading to AZ in February to stay for 1 month meeting 2 family members with their campers. On the way we will be having some service down at Lakeshore Custom RV in Luka, MS close to Red Bay. Tiffin will not service rigs that old. I also have some fiberglass repairs from my toad which had a blowout on right front and piece of tire struck back of RV and cracked rear light lens. The blowout appears to be from dry rot in the tires they were 7 years old. Who would think to check car tires age? I am taking it to Pro Finishes in Belmont, MS. The owner works at Tiffin.
WOW! CRAZY!! Always good vids from you two. Happy there was no repairman inside. Since you asked, the 4-door Norcold refrigerator in our 2004 Winnebago Journey stopped cooling in August. Here in Phoenix there is a local independent repairman who replaced the entire cooling unit with a rebuilt one (he rebuilds them himself). This was done at our place as he is mobile. The cost (parts and about 5 hours labor and a 2 year warranty) came to about $1,350.00. I have seen the cooling unit part alone online for that price and I am NOT a DIYer. He also checked the whole system after he finished. Go Navy!
Liked this video, especially liked your cutting of the scenes where you are traveling to red Bay in the short segments at each stop. One year of Repairs:. New roof: 12K, Turbo and inner cooler: 15K, Replace Engine: 30K, New tires: 5K. 2006 Dutch Star. Engine replacement is the result of poor turbo service, tech got iron filings in the engine exhaust port.
@@todayissomeday no, long story but lawyers are 500/hr here 60 hr = engine replacement) with no guarantee, at least I had the repairs done at a different facility :-)
Not really any kind or true repairs yet, but we have made a number of upgrades or customizations to our 2005 Itasca Sunrise (interior design changes, LED's (inside and outside), 2000 watt inverter, Cell signal Booster, Data Signal booster, Solar panels, etc...). We have yet to make it out to Iowa to the Winnebago Mother Ship, but it does seam like a similar experience (based on on-line rally reviews and stories). Very cool video that highlights the two technicians who make the "magic" happen. Does sound like Tiffin is a different kind of company who produces high quality Coaches and top end customer support. Beat Army.
Wow on the lady. We always bring the rigs in and have pop up barriers in front of bays. Also wow that they would allow you into the service work area. Thats a liability nightmare. In the shop I work at thats a huge no go. Also customer's asking so many questions while you are trying to make the repair. This cost me time and them money.
WOW. But I'm sure frustrations may have been a part of it. $50 a night. That's unbelievable. I know in Jersey we get off season with returning Customer discount for low $40s. That is good to hear. We had an AC unit issue and had the Dealer install a second unit. They didn't install half the parts or clean the RV before we picked it up. Then took months to Bill us. Needless to say we got the unit at cost because we ended up cleaning and fixing all the minor defects ourselves.
I feeling this video very interesting. Although I have not owned a Tiffin my coworker and secretary bought one in 2015 about 360 horsepower or something like that. For the first nine months it was in the shop for repair. The good side of that is mr. Tiffin invited them back and house them extended their warranty for a year and repaired everything plus I think you paid for their fuel to get from Placer County California to Red Bay. That's what I call good customer relationship. We are on our tenth one we're going to order it here in a month or two and they all seem to generate problems so no matter how much or how little you pay they have problems. Thanks for your video. Perhaps we'll see you when we get on the road again in July August and September may be part of October.
I was there about four days after you left and while I was there on my second trip by the way I was there for one month I was there for six weeks on the first trip anyway they got all the fencing up in the guard station etc. rerouted the road right there so that you weren’t going against RV parking traffic etc.
Really enjoyed the video! Thanks for the Tiffin insight. In the process of purchasing a 2011 Allegro Bus 43QBT, trading a 2003 Monaco Windsor 40. Amazing upgrade. You can always 'crack your barrel' @Cracker Barrel'!
Hey, good to see your video. We have been to Red Bay several times for repairs or updates. Our opinion, no better place to go. The people at Tiffin are great. Safe travels. :-)
Owned a 2013 Open Road, bought new, and had 3 visits to Red Bay in the first year...stairs breaking, transfer switches (3) failing, and a leaking entry door that never was properly fixed....FINALLY had enough. It’s a world of difference with my Newmar Dutch Star - NEVER TIFFIN - NEVER AGAIN (just my opinion, your mileage may vary)
That is unfortunate, John. We have been very lucky with our Tiffin. It is really a roll of the dice with these awesome machines rolling down the interstates.
Please share the cost of your RV repairs to help our community learn about RV costs. Thanks! And WOW! Can you believe what happened!!
Ok I sure will. 😊 And no I can't believe it smh.
Seems like the hose repair should’ve been under warranty at such a young age.
Did they say why the drain line failed prematurely? Might help to know???
@@donaldblad2670 They think it was too long and binding when we closed her up.
Forest River FR3 had to replace slide motor.
Part $159
Labor $480
Done at dealer we purchased
In 1983 I owned an Allegro motorhome. I brought it to Tiffin Motorhomes. I met Bob Tiffin I was treated like I was family. One of the workers repairing my coach let me use his pickup truck to see the town. I have never experienced that level of customer service. They were fabulous.
Tiffin is one of the best RVs, and is the best manufacturer, when it comes to tech and customer service. That is coming from a master certified RV technician. )
Just to let you know that was our RV that was hit. It had been at Tiffin since April 10 for a complete back end repair after I ran into it after my gas pedal in my car while pulling up to it. It took until July 8 for Tiffin to fix it. Mr. Tiffin immediately put a new one on the manufacturing line which we received in Sept 2019. Can't say enough good things about Tiffin and their customer service.
Wow Elaine, that is awesome to hear that! We wondered about the owners getting a replacement out of that! We can't imagine having to go through that. This is another customer service story that truly confirms why we chose Tiffin! I hope you swapped out the car with the sticky gas pedal as well! Hope the new one is serving you well!! Thanks for the update!
@@todayissomeday yes , my husband made me get reid of my loved 2014 transit connect for a four down towable Jeep grand cherokee
Thanks for posting your experiences Phil and Stacy. I’m a fellow Texan in Cypress looking forward to hitting the road soon. Your experiences are helping our decision making process.
I just started watching your videos ❤️. My husband and I just bought our first Class A used RV ,we are so excited ,retired Navy looking forward to those road trips . I’m learning a lot from your videos. Thank you both so much for sharing your experiences and information. Blessings from Indy
Thanks for finding us Tina! Thanks for your service in the Worlds Greatest Navy!!!
WOW! CRAZY! That lady must have really been hammered. I was shocked how reasonable the repair costs were.👍🏻
We were surprised at how inexpensive our repairs were at both of our visits.
the first repair was $17,000 for the coach and $5000 for my car. the second was a completely new coach at $0 thanks to Mr Tiffin
WOW, I remember seeing that news story. While I was truck driving I saw and was a victim of many acts done by extremely impatient drivers. Both on the road and at shippers and receivers. Just can't fix stupid.
You are right about that!!
Wow
WOW and CRAZY. I'm so thankful the Lord delivered me from that toxic poison. Now a sober RVer.
Amen!!!
Amen !! May the Lord continue giving you strength!!!
God bless you my son, may the lord be with you one day at a time. 🙏
Good for you Bill👍💪🇺🇸
Me too-best decision I ever made. Hopefully there's many others in this exclusive club.
WOW. Just like everything else, the innocent have to pay for what the stupid and guilty do.
Well thanks for this! We were about to tear into this project and now know after watching this it’s too much for us . Thanks a million. You’re videos are helping thousands out here trying to limp along in this way of living !! Our maiden voyage is happening this coming weekend ! Big Booty Judy is hitting the road !!
That story about the damage at Tiffin was amazing, and CRAZY! Sounds like someone was off her meds. We spent a week at the service center in August for small warranty repairs, so that escapade must have happened recently. I agree with the level of service the great techs provided. We checked in with 16 items on our "punch list" of fixes needed (small stuff like a slide starting generator, broken drawer latch, window leak...) and the techs fixed 33 items, several of which were so small we'd ignored or items that they identified. They even put it on a lift and re-torqued a couple of chassis bolts for me, after I'd installed a steering stabilizer a couple of weeks prior... not exactly their responsibility. It was a great new owner experience.
Should have said "slow startng generator". Darn spellcheck is worse than I am.
That sounds like great techs! Glad you were able to take care of so much while you were there.
WOW !! Crazy!!! This definitely from the the “you can’t make this stuff up folder!!”
lol Yes, it really is!!!
Just watched the Staying Positive on the road video and loved it! Well done! Also thanks to you both and all of our Veterans this weekend! We're positive about that!!! Brendan & Lena
Sweet!! Glad you liked it. Thank you!!
CRAZY! WOW! OMG! I am lacking words, so thank you for providing them! And I was a PO2, so I have The Words....
Hi Guys ...WOW!!! is right. We just sold our 2011 RED 34qfa, owned since new and purchased from Hershey RV show. For the first 4 years we owned it we went back to Red Bay every fall for repairs and didn't pay a dime for anything. From paint work, wood work, chassis work, electric work. I always argued with Wade the service manager that it was a defect from new and should be covered under warranty they agreed. WE spent many weeks in the service center campground before they started the 1 year rule. So this storey is amazing.
In 2018 we had the dinette slide floor replaced, a regular problem for this model. Water ingress and rotted the floor, fully replaced again under warranty at Kimborough RV over near Florence AL. Another service center for Tiffin. Great great service.
For a different camping experience while we waited for service or on weekends we would take the coach to Toshimingo state park just across the border in Miss. Beautiful place very quiet. Thanks for the video. Safe travels.
Ken and Cor
2018 Tiffin Phaeton 40IH XSH
We were at the service Center Oct. 3, 2019 through Oct. 19, 2019 for warranty work, paint work, and some service on our Aqua Hot. We had about 25 items going in, with a few more added as the techs were working on the coach. We were charged for 30 minutes labor for servicing the Aqua Hot. The balance was covered under warranty. The paint work was to repair paint work performed by another dealer in Illinois. I also had some tree scratches buffed out while we were in the paint bay. Our total bill was about $80.00.
We were not sure if we were supposed to tip the techs, so we fed them breakfast and tipped them for their excellent service. Based on the information we received from the folks on our 2018 Tiffin 40 IH XSH Forum, we tipped each tech $50 per day for their service.
Keep up the great work. And thank you for your service!!!
Thank you so much for adding your repair work to the comments. I know will help those reading the comments. We also tip the guys and the first time we were there we fed them several times. They were great guys to work with and to learn from.
Ken, you must have a coach that is still under warranty and I have heard that Tiffin is great for taking care of it's customers. Just the deal on the Aqua Hot and we have one in our coach, there is nothing cheap on those. I ordered a high limit thermodisc for the diesel side the other day; $71 for this tiny part. UGH! I have learned quite a bit on how to work on and service the AH.
WOW & CRAZY!!! But it's a shame that something like that happens and it ruins it for others. Y'all take care and thanks for the video.
WOW and CRAZY
It only takes one to flup it up for everyone.
Wow wow wowsie. We stayed in Tuscumbia 45 minutes away, hubby took the tour at Tiffany’s and met Mr. Tiffin. Just found your page. We are looking at the Super C.
WOW‼️ Excellent video. Thanks for the info, and the humor. USAF disabled. Thank you for your service.
Hand Salute to you David!!
That's plum crazy.
Tiffin should install inground hydraulic traffic barricades in front of each door. It may cost a pretty penny, but that accident probably cost at least $50 to 100k. Not to mention the new fencing and other modifications to the property.
WOW CRAZY!!! Crazy doesn't even begin to describe that!!
Crazy for sure! One of my biggest pet peeves in life is that others have to suffer the punishment for one fool's act. We have a 2002 40 ft Dutch Star and we've had few maintenance items. I want to comment that since we full-time we've used different places for repair and once they know we are full-time (with dogs) they have always made a way to accommodate us (so far). Either they have worked with us to be able to pull out and sleep in the rig or they have allowed us to plug in at their facility and stay. Most recently we had to replace the starter and we were stuck in a welcome center. The mobile repair place spent two days tracking down parts and repaired it where we were without having to have a tow. (cost $1100 - part was $599) We used a Peterbilt center to replace the motor for our landing Jacks ( $1200). The best value (thanks to the help of a vlog from RV Geeks) husband and son-in-law serviced our generator themselves total cost $108 and it runs so great now! Hope this helps!
That does help....A LOT!! Thanks so much for sharing. I have heard about places accommodating full timers. So nice to see it is still happening. Safe travels.
You, Me & the RV q
The Tiffin family are great people Mr Tiffin will take care of you i have known them for years.
We couldn't agree more!!!!
My dear friend Judy Pruitt and her sister Teresa work in the welcoming office where you first pull in. Also, my niece Sherry and her husband Bobby work the other week. ( They work one week on and one off.) They’re great people and I’m sure they took good care of you. Enjoyed your video. I used to live just across the state line near Belmont, MS.
WOW is right, could you image being the owner of the rig in the shop, and getting that call from the shop ...
Feel for the new owners of the one that got hit!
For that cost I'm planning on driving my '87 Allegro down there to have a check up!
The prices are great but there are restrictions the rigs they work on...mainly age. Call ahead of time but I think they only go out 10 years.
Our rig “Ruby Jewel” is a 2017 Phaeton 40ih we just took delivery of her in October. My husband bought all the Glide pads and replaced them himself. Only one was difficult to do and our sink drain will eventually need to be replaced too. After watching your video I think we can tackle that too, maybe. Lol
WOW that's incredible!
We have a 05 Teton, that was supposed to be fixed before we received it. The partnership broke up, and the partner that made the promise left.
We now have a 5th wheel with bad landing gear, one slide not working, and drains leaking. One person started installing the landing gear, then got busy on normal job. Went to another person, who accidentally broke a living room window moving the trailer around, and it's been over a year. Wish us luck!
Holy crap! That is terrible. Hoping you can get it repaired soon.
As a Hershey employee I love seeing that Reese shirt!!!
Phil does love his Reeses!!
As DarkHelmet said in “SpaceBalls”- Ludicrous speed!
😂😆
What's a matter col. Sanders Chicken ?
I have friends who were there for service when that "accident" happened.
Really! Where they completely shocked by the shenanigans???
@@todayissomeday Oh yea. They were parked only a couple of spaces down from the couple when it all went down. There was lots of head shaking going on.
That is a WOW and CRAZY. Not her finest moment for sure. But properly can be replaced. Didn’t sound like anyone was hurt other than their dignity so that’s good. Thank you for sharing. We are a 3 month 19ft travel trailer weekend noobies. But loving it. Thanks again for sharing your lifestyle and information.
WOW!!!! I'm from Alabama and have family in Red Bay. This is a crazy story.
CRAZY
WOW
Why do the actions of one ruin it for everyone? So sad.
And cost others so much $$$!
@ Cindy: Yeah, that's what really grinds my gears -- the misbehavior of one person has to ruin things for everyone else. >:-(
I also think it Shouldn't change things for others. How many rigs were serviced with no problem? Why should anything change because one person was an idiot? Makes no sense to me.
@@yayaglass It wasnt the firs incident just the worst. Insurance rules on this one.
@@todayissomeday Thanks!!!
Just Insanity. Imagine if an employee was behind that roll up door she would have without a doubt have killed that employee
Exactly! Thanks goodness they were closed and everyone was long gone. The Phaeton was pushed into the workbench of the employees. I dont even want to think about someone being there.
Oh geez - you’re right - as bad as it was, it could have been much, much worse
WOW! As usual, one person ruins it for everyone.
WOW. She knocked the transmission out of the new rig. That’s crazy. Glad no one was in the area at the time
Wow indeed. Crazy. We were in red bay last month. Things at Tiffin seem to be back to normal. We stayed at Red Bay Acres and loved it. Restaurant was open and excellent
WOW, CRAZY, is an understatement!!!!!!!!!!!!
Right! Thankfully employees werent hurt.
That sounds like a “hold my wine” moment. Lol
Ramming speed!!! So, I wonder where they got the motorhome repaired? DOH!
😂
WOW! That was an amazing story about the RV crash. Some people don't belong behind the wheel of anything, including a bicycle!
WOW!!!
Price on repairs are pretty good if you asked me!!! Nice to be able to drive up to the manufacturer and get parts. That’s awesome!
CRAZY “WOW”
That, as they say, was a smoken" hot deal! Heck, I'm at 80 bucks an hour, plus parts!!!
Yes, it really is very reasonable.
I GIVE THIS A WOW AND A OMG
Grand Design 337RLS 5th wheel out of warranty. While at a RV park in Colorado we by chance noticed a Grand Design technician in the park. I inquired about his purpose for being there. Normally he works Grand Design rallies but due to covid he going to rv parks looking for Grand Design rvs to service. I mentioned that I had concerns about our brakes ( he considered an emergency). The next day he came and replaced two complete brake assemblies and repacked the bearings at NO cost. This level of service is the reason we have a Grand Design.
You guys are great! Very methodical and explanatory. I have to say I wish I had bought a Tiffin instead of Forest River product! We took our new to us 2017 Class A to La Mesa RV for service one month after buying it from them to have all my cameras working again and it cost me as much for a hidden FUSE as Tiffin charged you for all the work you had done on your rig? Live and learn. Cancelled the warranty we bought from that dealer!!!!!!
$50.00 a night omg. Highway robbery. Spent so much on the RV can’t afford that.
WOW!
THAT IS BEYOND CRAZY!
Arrested. She needs to be jailed and re-educated about her attitude.
A FULL ATTITUDE ADJUSTMENT...
I'm going to stick my neck out and predict that one, or both of them are serious alcoholics. Judging by the mug shot of the wife, she's been drinking heavily for years. What is truly frightening is that the couple may drive their Class A while under the influence of alcohol and one can just imagine the danger they would present to other cars on the road. Any collision between the Class A and an ordinary automobile could have life threatening consequences, especially on the highway. Think of a car with two parents in the front and their small children in the back. That's what chills me to the bone.
One article I read stated that the drunk couple's Tiffin Red was probably a total loss. I can only hope so. They should never be allowed on the road again in an RV, or any vehicle for that matter, until they go through detox followed by an AA program and can then prove they are clean and sober.
Agreed.
2017 450P in 2020 red bay had to rewire bedroom slide out because wire harness was getting crushed and wouldn't work. This year we lost 110 power on driverside I looked under bed and lots of exposed wires. I stopped at Red Bay and technician couldn't believe the did the repair. it took 3 guys 9 hours to repair. I was told I was lucky we didn't have a major fire. It seems repair was done right this time. They did repair for free and worked over # hour limit. (Coach is over 4 years )
We had the exact same problem with our 2014 Allegro RED 33AA. Sink drain hose kinked, cracked, and leaked. Same cost, same great customer service. I highly recommend a trip to Red Bay for your Tiffin. You only get 3 Tech hours for out of warranty repairs so the plumbing repair took all the allocated Tech time. We went to MS RV Solutions for slide topper repair and Banner RV Paint & Auto for some fiberglass and paint repair both in Golden, MS about 5 miles from Red Bay. Both did excellent work in a timely manner. I'll be coming back for any other work I need.
Well said Drew!
WOW! CRAZY!!! HOPE I NEVER GET A CAMP SITE NEXT TO HER!😅
I hope she never gets to drive another car much less RV.
Hopefully a site next to hers will be a jail cell! Not recommended. While they do have full hookups, travel opportunities are limited. :)
@@stevek6921 Haha
WOW. The blessings of alcohol
Unbelievable. What's in the heart of some people
Thats why I dont drink and I dont like hanging around drunk people
@John Preciado the same inland I live apparently. Drunks not cool
There is a big difference between a drunk, and a social drinker, I don't live on top of a pedestal, I don't throw everyone who drinks into the same category as the drunken alcoholics, there's a big difference between the 2 demographics of social drinkers and the down and out wake up have to have a beer with my cereal drunks.
It had more to do with that lady being just drunk. She was obviously Bat sh*t crazy.
I always stay at Downtown RV Park. Linda and Bill are great people and I can use their yard for my dogs.
It's great to get a sense of the realities of owning a coach like a Tiffin.
Thank you
Glad you enjoyed it!
Guess that couple lost their membership in the Tiffin owner’s group.
Ya think!!
They should be blacklisted but still members. With pictures and "Don't let this happen to you!"
CRAZY AND WOW!
As in crazy person!
WOW. This type of driving is why I don’t ride with my wife
Lol...lol... mine doesnt drink but she's got a lead foot. And can handle our 38' class A
Oh my goodness. Wow! Alcohol and driving dose not mix. Don’t do it people. Please. Protect yourself and others. Thank you for bringing us this information. Leslye
You are welcome Cabin Life at Eden Springs.
I suggest that the next time you go to Tiffin you purchase a new replacement basement handle and a replacement water pump. They are not that expensive at Tiffin and you will be prepared. Thank you both for the valuable info y’all provide.
CRAZY DOESN'T EVEN EXPLAIN THIS
Agreed!
@@truckcampinglifemag Sorry I just saw the previous comment. I removed it. It is not the culture we wish to promote. We wish to welcome everyone and choose to bash no one!
@@todayissomeday It's all good.
Just takes 1 drunk person to ruin it for everybody.
Agreed!!
Out of her head drunk, and pissed off over bad service. One thing the dealership could do is improve their service.
"...I can hopefully fix some of these things down the road..." My wife and I are long time RV'ers, and are asked quite often by other people whar they should know before they get into the lifestyle. I always tell them they need some ambition, as set up and tear down can often be laborious, be familiar with plumbing, electronics, and mechanical repairs. Most of all, be patient with your spouse/significient other, or your travels will be "less than smooth!!"
I USED TO DELIVER THE AWNINGS TO THEM FROM LAGRANGE IN, LOVED TALKING TO THE PEOPLE THAT WORK THERE.......
Well, I am catching up here some four years later. Really enjoy your videos. Well done! A repair story: Brand new Rockwood Mini Lite 2509S as of last fall. We are in southern MN so it gets cold. I have owned RVs for almost 30 years so did the winterizing myself. All good. When de-winterizing all went well. But the water heater would not stay lit and no hot water. I located Jason's Mobile RV repair in Millville, MN and called him. He pulled his truck over and we made an appointment for two days later. He came, did an inspection, and noticed I had one of the bypass valves wrong. He flipped it open, and all good. AARRGGHH! My bad and I felt foolish. In all fairness, our previous trailer had one bypass valve and this one has two. Cost for that lesson was $130. $100 for the trip charge and $30 for his time. A bargain!! And, I met a new friend and terrific RV tech in a truck that will come to my home. Perfect!
I have been there and done that. LOL
One thing I do not like about owning a motorhome from Tiffin. I have 25000 miles on my Phaeton that has a leak in the ceiling, I called Tiffin and told them the Vin # and Year 2005 with 25000 miles. The answer is oh we dont service older RV's. Ugh what? its your Tiffin that you stand by and dont service them. After serving this great country and 4 tours I am kind of beat up and just cant do what I use to. But they just dont do older Rv's even their own. Live and learn.
Great story - and Scotty and Josh -- 2 great mechanics- and great service at tiffin will definitely sway me to looking at their rigs when my wife and I are ready to buy
They were terrific!
Well, I guess there was no doubt who was driving....good news....it wasn’t your rig! Definitely WOW!
I have a 2000 Allegro diesel pusher we bought in September 2020 along with a 2004 Jeep Wrangler sport and Falcon 2 tow package. This was our first RV and we were on the road. We left Peachtree City, GA and did a 8k mile trip in a big circle up the Michigan's UP and across to Tacoma, WA then down to Victorville and I 40 east back home. It was awesome, we love US 2 running near Canada border. We used the RV Parky app and also stayed at 2 Harvest Host properties. We did stay 1 week at Hamilton Branch State Park in SC, located on Strom Thurmond Lake. It was absolutely beautiful and I highly recommend it. We were feet from the lake and it was pretty quiet and peaceful. We returned home on Nov 11th 54 days of awesome travel. We are heading to AZ in February to stay for 1 month meeting 2 family members with their campers. On the way we will be having some service down at Lakeshore Custom RV in Luka, MS close to Red Bay. Tiffin will not service rigs that old. I also have some fiberglass repairs from my toad which had a blowout on right front and piece of tire struck back of RV and cracked rear light lens. The blowout appears to be from dry rot in the tires they were 7 years old. Who would think to check car tires age? I am taking it to Pro Finishes in Belmont, MS. The owner works at Tiffin.
You correct that the Tiffin Service Center won't work on 10 yr old rigs, but all the out lying shops will. You name it, they can do it.
WOW! CRAZY!! Always good vids from you two. Happy there was no repairman inside.
Since you asked, the 4-door Norcold refrigerator in our 2004 Winnebago Journey stopped
cooling in August. Here in Phoenix there is a local independent repairman who
replaced the entire cooling unit with a rebuilt one (he rebuilds them himself). This was done
at our place as he is mobile. The cost (parts and about 5 hours labor and a 2 year warranty)
came to about $1,350.00. I have seen the cooling unit part alone online for that price and I am
NOT a DIYer. He also checked the whole system after he finished. Go Navy!
Sounds like you had a great experience!
"WOW"....Double "WOW " even.
WOW!!!!!! CRAZY!!!!!!! There's always at least one like that everywhere ya go. OY VAY!!
CRAZY. New to RVing and learning from your videos. Fun, fun, fun until someone rams your RV. Love the bridge episode. Good learning experience. 😊
Way crazy!!! Glad we could help you out Deborah!
WOW! CRAZY! NUTS! With those prices, you have me researching Tiffin along with Country Coach and Foretravel.
WOW
Would love to meet you all. Always happy to meet fellow veterans. Thanks for your videos. We are new to RV’ing and are learning a lot.
Keep an eye on our social media. We have meetups when we can.
Will do!
Liked this video, especially liked your cutting of the scenes where you are traveling to red Bay in the short segments at each stop. One year of Repairs:. New roof: 12K, Turbo and inner cooler: 15K, Replace Engine: 30K, New tires: 5K. 2006 Dutch Star. Engine replacement is the result of poor turbo service, tech got iron filings in the engine exhaust port.
Yikes!! Not good at all......hopefully the shop paid for the engine replacement!!!
@@todayissomeday no, long story but lawyers are 500/hr here 60 hr = engine replacement) with no guarantee, at least I had the repairs done at a different facility :-)
Not really any kind or true repairs yet, but we have made a number of upgrades or customizations to our 2005 Itasca Sunrise (interior design changes, LED's (inside and outside), 2000 watt inverter, Cell signal Booster, Data Signal booster, Solar panels, etc...). We have yet to make it out to Iowa to the Winnebago Mother Ship, but it does seam like a similar experience (based on on-line rally reviews and stories). Very cool video that highlights the two technicians who make the "magic" happen. Does sound like Tiffin is a different kind of company who produces high quality Coaches and top end customer support. Beat Army.
Wow on the lady. We always bring the rigs in and have pop up barriers in front of bays. Also wow that they would allow you into the service work area. Thats a liability nightmare. In the shop I work at thats a huge no go. Also customer's asking so many questions while you are trying to make the repair. This cost me time and them money.
You have to remember that they're giving Tiffin free advertising, that's why they are so accommodating
CRAZY 😜 and WOW 😳... RV living can have its moments... Thanks 🙏🏻 for ALL you do and share.
So true!
Excellent video and love the details in video. You guys also hilarious and your bloopers LOL. Safe travels to you guys
Thanks so much!!
WOW!! CRAZY!! AND OMG!!! Hopefully, she is now sober!!
WOW. But I'm sure frustrations may have been a part of it. $50 a night. That's unbelievable. I know in Jersey we get off season with returning Customer discount for low $40s. That is good to hear. We had an AC unit issue and had the Dealer install a second unit. They didn't install half the parts or clean the RV before we picked it up. Then took months to Bill us. Needless to say we got the unit at cost because we ended up cleaning and fixing all the minor defects ourselves.
I feeling this video very interesting. Although I have not owned a Tiffin my coworker and secretary bought one in 2015 about 360 horsepower or something like that. For the first nine months it was in the shop for repair. The good side of that is mr. Tiffin invited them back and house them extended their warranty for a year and repaired everything plus I think you paid for their fuel to get from Placer County California to Red Bay. That's what I call good customer relationship. We are on our tenth one we're going to order it here in a month or two and they all seem to generate problems so no matter how much or how little you pay they have problems. Thanks for your video. Perhaps we'll see you when we get on the road again in July August and September may be part of October.
One of the reasons we went with our Tiffin....customer service is way above board! Good luck and safe travels!
Ha we were in Red Bay in March last year not long after this and the workers love to tell the story.
I was there about four days after you left and while I was there on my second trip by the way I was there for one month I was there for six weeks on the first trip anyway they got all the fencing up in the guard station etc. rerouted the road right there so that you weren’t going against RV parking traffic etc.
Really enjoyed the video! Thanks for the Tiffin insight. In the process of purchasing a 2011 Allegro Bus 43QBT, trading a 2003 Monaco Windsor 40. Amazing upgrade.
You can always 'crack your barrel' @Cracker Barrel'!
WOW! Sorry one crazy lady changed everything going forward. You handled the change well.
I would love to see the expression on the responding officers faces when they arrived at the scene
WOW-CRAZY and SAD that someone would be that way and ruin a good thing ! Great video !
Right!
Hey, good to see your video. We have been to Red Bay several times for repairs or updates. Our opinion, no better place to go. The people at Tiffin are great.
Safe travels. :-)
Owned a 2013 Open Road, bought new, and had 3 visits to Red Bay in the first year...stairs breaking, transfer switches (3) failing, and a leaking entry door that never was properly fixed....FINALLY had enough. It’s a world of difference with my Newmar Dutch Star - NEVER TIFFIN - NEVER AGAIN (just my opinion, your mileage may vary)
That is unfortunate, John. We have been very lucky with our Tiffin. It is really a roll of the dice with these awesome machines rolling down the interstates.
That was why she drove her rv into the building, she had enough!
WOW! That was a CRAZY thing to do!!
We have a class C Coachman Leprechaun and broke a fan cover in bathroom. We took to a local rv repair center and they fixed it for $40.