As someone who's had software issues with the Surface Book 2: Windows updater, the Diagnostic Toolkit and installing the Surface Drivers range anywhere from slightly helpful to completely useless. Especially the Diagnostic. The only great use for it is to tell how much your battery has degraded. As for updates: you're better off manually updating drivers. I'll leave the topic of updating the firmware and OS itself alone, but make sure you read any possible incidents coming from those updates and wait for a while before getting them. Example of drivers screwing up: Surface Book machines are prone to "forgetting" they have a dGPU physically attached to them, even if base and tablet are connected. Once this starts it becomes a nightmare to fix. Best solution so far is hard resets until you're lucky and the dGPU is detected (which can take a lot of tries), then installing the latest nvidia drivers straight from the nvidia site, or making GeForce Experience do it for you. If you're unlucky the base also becomes unresponsive and/or the OS doesn't recognize the keyboard. It's not a hardware issue; the base worked completely fine before and after nvidia driver updates; W10 just tends to screw up more often than not.
Thank You, VERY Much for taking the time to make this Aldo, dude! 💚🙏
So, Hugely helpful👌.
Thank you :) Messages like this give me motivation to keep creating videos!
As someone who's had software issues with the Surface Book 2: Windows updater, the Diagnostic Toolkit and installing the Surface Drivers range anywhere from slightly helpful to completely useless.
Especially the Diagnostic. The only great use for it is to tell how much your battery has degraded.
As for updates: you're better off manually updating drivers. I'll leave the topic of updating the firmware and OS itself alone, but make sure you read any possible incidents coming from those updates and wait for a while before getting them.
Example of drivers screwing up: Surface Book machines are prone to "forgetting" they have a dGPU physically attached to them, even if base and tablet are connected. Once this starts it becomes a nightmare to fix.
Best solution so far is hard resets until you're lucky and the dGPU is detected (which can take a lot of tries), then installing the latest nvidia drivers straight from the nvidia site, or making GeForce Experience do it for you.
If you're unlucky the base also becomes unresponsive and/or the OS doesn't recognize the keyboard.
It's not a hardware issue; the base worked completely fine before and after nvidia driver updates; W10 just tends to screw up more often than not.
Firstly thank you for taking the time to write such a detailed comment and it’s great to hear your experience and thoughts around these tools and tips