How to Set Up HD60 X with PlayStation 5

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  • Опубликовано: 14 апр 2022
  • In this video we show you how to set up your Game Capture HD60 X with Sony PlayStation 5.
    ▼ Click "Show More" for details and features.
    ▼ HD60 X Highlights:
    ► 4K60 HDR10, 1440p120, 1080p120, 1080p240, VRR passthrough.
    ► High resolution 4K30 or 1080p60 HDR10 capture.
    ► No watermarks, no time limits, no subscriptions.
    ► Play in HDR while capturing in SDR.
    ► Save gameplay retroactively with Flashback Recording.
    ► Ultra-low latency for seamless audio/video syncing.
    ► Stream to RUclips, Twitch, Facebook Gaming and more.
    ► Works with OBS, Streamlabs, Vmix, Zoom, and more.
    ► Use Stream Deck to trigger Flashback Recording, screenshots, and more.
    ► Plug and play setup on Windows and Mac.
    ► Learn more: www.elgato.com/en/game-captur...
    ▼ Follow Elgato:
    Twitter: / elgato
    Instagram: / elgato
    Facebook: / elgato
    RUclips: / elgato
    Discord: / discord
  • ИгрыИгры

Комментарии • 365

  • @MonogoMango
    @MonogoMango Год назад +8

    Thank you for the help!

  • @elbfoxx
    @elbfoxx 7 месяцев назад +4

    Thx a lot. Very helpful!

  • @WholsPluto
    @WholsPluto 7 месяцев назад +2

    I’m using a steel series headset, and a blue snowball mic, would it capture both of them without having to do whatever he said?

  • @pxtency_
    @pxtency_ 9 месяцев назад +3

    my scren keeps bugging out everytime i have it hooked up while in OBS
    idk what to do cuz i wanna start streaming while still being able to play normally

  • @santsthelilboy1249
    @santsthelilboy1249 Год назад +7

    I have a interesting question. With the audio part I use the PS5 Sony Pulse 3D as my headset, now the mic isn’t the best so I want to buy a Wave:3 as the mic and the headset. Can I use the Wave:3? If so how can I. If not what can I do so I can use both. I’ve seen creators do both

  • @TheSMSpider
    @TheSMSpider Год назад +2

    What if I use a wireless headset that connects over 2.4ghz. Does it still only send audio to one?

  • @DP50Millio
    @DP50Millio Год назад +3

    Do you know if this works with the ps4 as well?

  • @ITSANGEL.
    @ITSANGEL. 2 года назад

    My PS5 is hooked up to my Philips Hue box can I still have the sync box and the capture card hooked up at the same time ?

  • @noisyboygamers4629
    @noisyboygamers4629 Год назад +3

    i was using my astro a50 with the hd60s but now no game sound when i stream

  • @blazinpuffs
    @blazinpuffs 6 месяцев назад

    Will this work for ps3 games that are streamed via PSN subscription? was able to capture gameplay perfectly but not sound. My yetti nano is in the computer and the chat link pro is hooked into that. I'm running my regular turtle beach headset in my controller.

  • @AntLion1995
    @AntLion1995 Год назад +18

    Do you know what the Optimal Brightness and Contrast settings need to be on the Elgato Capture Software and OBS? The game is too dark on both of these compared to the TV screen.

    • @Babysasuke3
      @Babysasuke3 Месяц назад

      Did you ever fix the problem? I am also have brightness issues

  • @KamiKujoX
    @KamiKujoX 9 месяцев назад

    Now what if im running astros A40 headset through my ps5 already is there anyway to still use this elgato

  • @joshabood1790
    @joshabood1790 Год назад +1

    Thank you!😊

  • @javy074
    @javy074 7 месяцев назад

    if i have use a microphone and headset separate do i still need to get a hd60s ?

  • @falka3832
    @falka3832 3 месяца назад

    My headset and mic is connected to my ps4 usb so will I be a be able to hear my game and use mic while also recording the audio without chat link?

  • @fastikjsp
    @fastikjsp 9 месяцев назад

    Is there any input delay while using this device?

  • @sittingbullproductions
    @sittingbullproductions 3 месяца назад

    thanks for the help!

  • @astrabula329
    @astrabula329 3 месяца назад

    Can I use this to turn my Nikon coolpix p1000 into a webcam??? I want to livestream what I’m recording straight to RUclips. And use my iPad or phone with it- not a laptop. Any suggestions??

  • @JulianGrant
    @JulianGrant Год назад

    Ok I have everything set up but when I record in obs its not picking up any game audio..any solutions?

  • @CODESFV
    @CODESFV Год назад

    I jjsy got my elgato but it wont turn on the monitor idk whats going on ...if i disconnect it from the gato and straight to the ps5 it turns on but when conneceted to el gato it wont read it i tried switching cables output input and nothing

  • @MZ-Motorsport
    @MZ-Motorsport 9 месяцев назад +10

    Hello! I am generally satisfied with how my HD60 X is working with my PS5 and OBS. I've had to test some things out, of course, but now I'm getting the hang of it! Although, I do have a question, I am aware that the HD60 X supports 1080p60 HDR10 recording, but does it support HDR10 for 1440p60 and 4K30 capturing as well?

    • @19weisheit19
      @19weisheit19 6 месяцев назад

      no i tried it. and it doesnt support 120 ghz

    • @OfficialNiheem
      @OfficialNiheem Месяц назад

      can you have your "ps5 HD Camera" set up for regular saved recordings with these tools?

  • @LMGamingClips
    @LMGamingClips 9 месяцев назад

    Can i game in 1440p and 120fps on PS5 while streaming with elgato to my laptop? Thank you

  • @potato_duud6166
    @potato_duud6166 7 месяцев назад

    if i plug in my headphones to the hd60 and i use a separate mic on the ps5 does it still capture the mic audio

  • @datboiapocalypse
    @datboiapocalypse Год назад +1

    What if I'm using a wireless headset? Will i still need Chat Link?

  • @pedroreis7264
    @pedroreis7264 2 месяца назад

    can i use it only with the input hdmi... like for exemple connect my ps5 to the HD60 X and then connect it to my pc but dont connect it to any monitor and use your program to see the game in my monitor? so i can play and use my pc normal without having to switch every time.

  • @Cheesysquid2
    @Cheesysquid2 9 месяцев назад

    everything works except for the video on obs/4k capture utility. I get the audio but no sound. MY elgato hd60x keeps flashing red and i dont know what to do. Pls help

  • @jacobpartington1634
    @jacobpartington1634 Год назад

    How do you do this with a MacBook Pro though?

  • @navekazas9689
    @navekazas9689 Год назад +1

    What about 1440 on ps5 ? on 120fps

  • @k1ng0fhell_
    @k1ng0fhell_ 6 месяцев назад

    Does this work on Samsung smart tv neo qled??

  • @keeskatez
    @keeskatez Месяц назад

    Really struggling to get audio from my headset using the chat link pro , game audio works fine but I’ve done something that’s now making it not work on any thing

  • @WriteJus
    @WriteJus 4 месяца назад

    Hello, I'm pretty new to the streaming scene. Question: if my computer only supports 4K at 60 hz, but my monitor can support up to 120hz, does that mean my stream still can only be capped at 60hz? I need to know to see if I should by a new monitor or not. Thanks in advance to anyone who can help me.

  • @donchris6066
    @donchris6066 4 месяца назад

    Hallo. Ich habe das neue astro a50 x und wollte mir eine capture card zulegen. Wie schließe ich das alles richtig an, da die basisstation mit hdmi angeschlossen wird?

  • @Arrownawt
    @Arrownawt 5 месяцев назад

    For PS5 in HDR and tonemapting it to SDR for stream to PC with the HD60 X it looks dark for me, any way to fix this?

  • @marco-oliveira13
    @marco-oliveira13 7 месяцев назад +1

    HI, plz help. IM thinkinh buying this. I have a PS5, TV Oled LG C3(with HDR, VRR and ALLM), and a monitor(without HDR, VRR and ALLM). Could i normally play with HDR/VRR/ALLM in my TV with different mode resolutions there are for games, while streaming to the others even with this non-HDR/AllM/VRR monitor with OBS?
    2- Is my PC have power to support this product? Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz and RAm 16,0 GB. Thank you

  • @mlgvilla
    @mlgvilla 9 месяцев назад

    Does anyone know if you can get all sound from game and headset with a Bluetooth headset?

  • @EtheriousNDragneel
    @EtheriousNDragneel 5 месяцев назад

    What monitors were used

  • @NFLEditsProdz
    @NFLEditsProdz 3 месяца назад

    Im a little confused on the microphone part of it. I have a bluetooth headset that i just plug into my PS5. Would i have to still use a wire to have it be able to be heard when i Stream?

    • @ElgatoWorkshop
      @ElgatoWorkshop  3 месяца назад

      Any microphone audio from your headset goes directly to the console, this is simply how Sony designed the console and software. If you wish to talk to your chat when you stream, you would need a secondary microphone on your PC or Mac.

  • @DethNade
    @DethNade Год назад

    what about Streaming PC and Gaming PC?

  • @thedesigngraphik
    @thedesigngraphik 8 месяцев назад

    I tried this with a Samsung smart Tv and it doesn’t work. Elgato blue light and all the cables are hooked up, but the PS5 does not connect to the Tv screen once we use the Elgato inbetween. Any tips on how to fix with a Samsung Smart TV?

  • @jackjackson3125
    @jackjackson3125 9 месяцев назад

    So does this thing run 120hz 1440p on a PS5? Yes or no please

  • @OnlyPillz
    @OnlyPillz Год назад

    My monitor says Input not supported when ever I try to use it what am I supposed to do

  • @hysky1743
    @hysky1743 7 месяцев назад

    Possible de stream en 1080p 120 fps ??

  • @MarshieBoy
    @MarshieBoy Год назад

    So i wont be able to have my headset plugged into the ps5 and use it normally?

  • @ZAIBYR
    @ZAIBYR 8 месяцев назад

    Can this be used for a single monitor streaming set up with PS five? Or do I need a second monitor?

    • @ElgatoWorkshop
      @ElgatoWorkshop  8 месяцев назад +2

      The proper setup with be a dedicated monitor connected to the HDMI output of your capture card. If you only have one monitor, you *could* connect the capture card's HDMI output to another HDMI input on your monitor and switch between inputs when you wanted to play with zero-latency.

  • @F34R-
    @F34R- Год назад

    does the hd60x work with ps4?

  • @owaisriaz3762
    @owaisriaz3762 7 месяцев назад +2

    is it possible connecting this device to an all in one pc with an hdmi output port and a ps5 ?

    • @SlyxP
      @SlyxP 2 месяца назад

      Yes

  • @Mitchie132
    @Mitchie132 5 месяцев назад

    I would like to ask some questions
    1. With the Elgato HD60 X do you need a pc or would a laptop work fine and will it still have the same results
    2. Will any usb port work bc I don’t know if my laptop have a usb 3.0 port?
    3. If I can’t use a HD60 X do you have any recommendations?

    • @ElgatoWorkshop
      @ElgatoWorkshop  5 месяцев назад

      Hi Mitchie,
      1) Laptops can work great as long as they meet the specs, such as a fast quad core CPU, dedicated graphics card, USB 3.0 5Gbps. Even an iPad (if it has USB-C 5Gbps) on it can work with HD60 X. But that's another video topic.
      2) USB 3.0 as a port type is relatively old now. It started showing up in 2012. You very likely have 3.0 on any modern computer. If you send an email to our support team we can verify your computer's specifications. A USB 3.0 5Gbps port is required for HD60 X to function.
      3) HD60 X is our most compatible capture card, so we'd be surprised if it wasn't an option in the end. Reach out to us at help.elgato.com/hc/en-us/requests/new and we can walk through this in more detail.

  • @EmpTeee816
    @EmpTeee816 2 года назад

    Will you guys release a 4K60 Mk3 - for HDMI 2.1 support so I can capture 4K 120Hz VRR gameplay? (Desktop PCI-E version)

    • @ElgatoWorkshop
      @ElgatoWorkshop  2 года назад

      Hi Moneytingz,
      We have nothing to mention there, but we're always forward looking to the next big release :)

    • @gottijunior5594
      @gottijunior5594 Год назад +1

      @@ElgatoWorkshop isn’t there anything you guys can do to make this easier for us PS5 owners. I have the chat link Pro but man i can’t seem to get this right no matter what i try. I feel like a device can be made where we just plug in and it takes care of all the settings automatically. I could be wrong, but man I’m praying elgato can figure something out for us PS5 owners who want to stream

  • @MZ-Motorsport
    @MZ-Motorsport 10 месяцев назад +7

    I've been setting my eyes on HD60 X for a while now, and I have two questions.
    1. I have a PS5 and a monitor, and my primary computer is a brand new MacBook Pro 16-inch laptop. Does that mean in order to connect the HD60 X to my MacBook, I would have to use a USB A-to-C adapter?
    2. Is a software like the OBS Studio or Elgato 4K Capture Utility necessary for recording the gameplay?

    • @caonac
      @caonac 10 месяцев назад +2

      yes to both of your questions

  • @viper23x
    @viper23x Год назад

    Heyy soo I see my screen on the pc but it’s not showing up on the tv and it’s says no signal

  • @a22legend
    @a22legend 7 месяцев назад

    Does anyone know how to use wireless headsets with the game capture. It may be obvious but im not catching on

  • @lowrider962
    @lowrider962 Год назад +1

    When connecting PS5 through your PC can you use the audio you use for the PC with the PS5 or do you need the cable to make this all work together? I want to be able to stream games through my PC or PS5 depending on what I am playing and do not want to switch everything around every time I go from console back to PC. I have the HD60 S+ right now to I use with my dual PC setup. Am I the only one who wants to be able to do this??

    • @shortRAGE
      @shortRAGE Год назад

      yes you can!

    • @lowrider962
      @lowrider962 Год назад +1

      @@shortRAGE is there a video out there for this?

    • @shortRAGE
      @shortRAGE Год назад

      @@lowrider962 u want to hear the audio from your pc and ps5 ? or what exactly do you want to do ? Using a headset? Wired or wireless?

    • @lowrider962
      @lowrider962 Год назад +1

      Yes but I want to be able to hear the audio while playing the ps5 through my PC and of course my pc audio while using the pc without shoving to switch my wired headset each time.

    • @shortRAGE
      @shortRAGE Год назад

      @@lowrider962 You have windows or mac? U need to set the input (headset) and output (elgato) in the windows settings or macos as a multidevice so that the sound gets trough your headset and tv via hdmi. So you have sound on tv and pc 🤙

  • @JDNord
    @JDNord 6 месяцев назад

    Can I play at 1080p 120 fps while streaming at 1080p 60 fps?

  • @r-moneygamingbeyond3721
    @r-moneygamingbeyond3721 Год назад

    My old pc does not have a 3.0 hub. Does this product still work on a 2.0 usb hub only?

    • @ElgatoWorkshop
      @ElgatoWorkshop  Год назад +1

      HD60 X and all of our current external devices require USB 3.0 to function. They are sending a vast amount of data into the system.

  • @nonutemperor
    @nonutemperor Год назад

    Why is my streamlabs OBS not picking up my elgato HD60x when i use video capture source. Like it shows black screen. Can i use game capture source instead? Would i have audio output then?

    • @ElgatoWorkshop
      @ElgatoWorkshop  Год назад

      Hi there,
      Video Capture Source is indeed the correct option for OBS. If you're seeing a black image inside of OBS though, please reach out to our support team and we can find out more: e.lga.to/help

  • @Mr-Dutchy-Dutch
    @Mr-Dutchy-Dutch 10 месяцев назад

    I got the elato hd60 x but on the site there isn't any software for it updates for it so I am unable to use it how would I get around this please

    • @Part-Time-Gamer2000
      @Part-Time-Gamer2000 9 месяцев назад

      Did you ever find a solution ? I’m about to return the hd60x for this reason

  • @slpkraze8723
    @slpkraze8723 Год назад

    Am I able to use a laptop?

  • @alcandoplays
    @alcandoplays 11 месяцев назад +2

    Wait so I don’t think you need a chat link pro if you are using a headset and mic separately

    • @WholsPluto
      @WholsPluto 6 месяцев назад

      Yes you do sadly

  • @Mike.Teeuwen
    @Mike.Teeuwen 9 месяцев назад

    I have a huge ammount of delay how can i change it

  • @flawlessfife23
    @flawlessfife23 Год назад +1

    hi i have changed all my settings on my ps5 i am connected to my mac book air but when ever i tab over in game , my screen is blaccing in and out if anyone can help with that id greatly appreciate it

  • @xanderabc_74
    @xanderabc_74 Год назад

    I have the 2021 Imac and I heard OBS cant run on these macs with the ps4 elgato set up. Is that true

  • @rockteebeats
    @rockteebeats Год назад

    i have OBS running on my laptop. It shows my PS5 gameplay on the OBS app but my tv monitor is a black screen! help me fix this getting fed up with this

    • @ElgatoWorkshop
      @ElgatoWorkshop  Год назад

      Hi rockteebeats,
      You may want to try changing out the HDMI cable from between HD60 X and PS5 and if your TV has a HDMI 2.1 toggle option in the menu, try turning this off.
      Otherwise, please contact our support team: e.lga.to/help and we can find out more.

  • @2coldszn
    @2coldszn 11 месяцев назад +1

    Do I need a pc for this to work? Or can I just use my ps5 and monitor

  • @vGrayden
    @vGrayden 7 месяцев назад

    okay, so I am trying to make gaming videos and i’m trying to have my voice and the game volume, do I need chat link?

  • @goingsologaming
    @goingsologaming Год назад +3

    hi Elgato Workshop... i have setup the hd60x tih PS5 and a 2020 m1 iMac just as the video showed. i have already disabled the HDCP too, but when opening the OBS, the no signal screen is going on and off constantly and the PS5 doesn't show on the monitor (via the passthrough).
    I tried switch to Streamlab, and the problem stay the same, so my first guess it has got something to do with hardware/cable connection
    then, I tried changing my hdmi cable, still no result
    the no signal going screen on and off for every 3-5 seconds only happens when I connect OS5, I have no issues when connecting my XBox n Nintendo Switch.
    i only have mac and don't know the current status of my firmware, as I saw and quote: Updating firmware using a Mac is not currently possible.
    i hope I express it right in english. need help please...

    • @SuperbChicken
      @SuperbChicken Год назад +9

      You need to change the PS5 HDR settings to off when it shows up on your macbook. I had the same issue. My monitor said no input signal but the ps5 would occasionally show up in OBS

    • @goingsologaming
      @goingsologaming Год назад +3

      @@SuperbChicken Thanks man, problem solved, bigh thanks again 🙏🏻

    • @SuperbChicken
      @SuperbChicken Год назад +3

      @@goingsologaming of course. It was making me so mad and after like an hour or more it just clicked in my head it had to be that when i saw my ps5 telling me to set up HDR, knowing my monitor doesn’t support that

    • @JoseHernandez-vf4vo
      @JoseHernandez-vf4vo Год назад +1

      @@SuperbChicken thank you for your comment I had the exact same issue, I was so frustrated and irritated but you helped me more than Elgato so thank you!!!!!

    • @CrazyE109
      @CrazyE109 Год назад

      I can’t hear anything when I plug my headset in are you guys having this problem

  • @andi_mics
    @andi_mics Год назад

    huhu, i have a ps5, elgato hd60x, Mac m1 setup and everything works fine but the sound, how do I get the game sound into obs? do I need the chatlink cable? do I need legato 4k capture utility? but on homepage it says doesn't work with Mac update: there is now sound in obs if I go with hdmi on my ps5, but how do I get sound on my headphones

    • @itsocd
      @itsocd 5 месяцев назад

      He answered this in the video, you need the chat link cable to have sound going to both at the same time

  • @gottijunior5594
    @gottijunior5594 Год назад

    I can get everything setup, my headset, mic in obs..i hear everything but people in warzone complain of feedback. I can’t seem to correct the audio at all. I tried everything. I can’t see to figure out what to do anymore

    • @ElgatoWorkshop
      @ElgatoWorkshop  Год назад +1

      Hi Gotti,
      Sorry to hear about that. If you haven't yet, please send our team an email: e.lga.to/help and we can find out why this is happening with Warzone.

  • @Walllbang
    @Walllbang 2 года назад

    Hello can you use the ps5 on performance mode with this

    • @ElgatoWorkshop
      @ElgatoWorkshop  2 года назад +1

      Hi Wallbang,
      That should be fine. It appears to vary from game to game but as long as your PS5 is outputting 4K at 60Hz, or 1080p at 120hz it will work with HD60 X.

    • @Walllbang
      @Walllbang 2 года назад

      @@ElgatoWorkshop okay thank you

  • @Slayride24
    @Slayride24 2 месяца назад

    So you need to have a a second hdmi cord that’s not included? Or can I use my ps5 one?

    • @ElgatoWorkshop
      @ElgatoWorkshop  2 месяца назад +1

      You would use the one you currently have with your PS5 to connect to HD60 X. Then use the HDMI cable we include in the box to connect HD60 X to your TV/Monitor/Display.

  • @_yorobert787
    @_yorobert787 Год назад +2

    Can this work with monitors with one hdmi port?

    • @randykeith1203
      @randykeith1203 2 месяца назад

      If your monitor has one HDMi port i dont think it will work since you need 1 to console and 1 to monitor but also need one to connect to PC to show on screen. A splitter problem wouldn't help since its using 1 port to switch between 2 but it might.
      Even if your PC has a VGA port you can use your motherboard which they usually have one just in case as the main image for your PC to monitor that freesnup your HDMI for the Elgato.

  • @trickzog2491
    @trickzog2491 5 месяцев назад

    I only have 1 hdmi port so what do I do now

  • @jmantv6145
    @jmantv6145 Год назад +1

    This doesn’t work for mac? It was recommended on the website but in obs or stream labs, you get no display on your monitor

    • @ElgatoWorkshop
      @ElgatoWorkshop  Год назад

      Hi Jman,
      Yes it's compatible with macOS.
      If you're having problems with getting a signal, please contact our support team: e.lga.to/help and we can figure out what is happening.

  • @picturemethis
    @picturemethis Год назад

    I have the out hooked to my television but my ps5 is not showing up.

  • @St1llSilver
    @St1llSilver Год назад +1

    would this downgrade the quality of the gameplay for the ps5 to TV or will it remain unchanged buy the capture card (will it remain 4k 60fps on the TV screen)

    • @strife725
      @strife725 Год назад

      it has 4k60 pass through so yes unchanged.

    • @St1llSilver
      @St1llSilver Год назад

      @@strife725 thanks king 👑

    • @adderallkiddd
      @adderallkiddd 10 месяцев назад

      unless u have a 120hz tv or monitor, then its a downgrade@@strife725

    • @elmarkotv
      @elmarkotv 9 месяцев назад +1

      @@strife725for me it changed my quality on screen is worse, do I need a different monitor ? My stream it’s coming out good but my screen on my monitor is in worse quality. I’m using ps5

    • @strife725
      @strife725 9 месяцев назад

      @@elmarkotv unsure, I play at 120p 120fps and don't really notice a difference. I did notice a bit of input lag, but I think that's normal for any medium device since you're adding another medium to transport the data, and it honestly wasn't that noticeable unless I played on the software they provided.

  • @gianma0134
    @gianma0134 Год назад +2

    black screen but with sound of my ps5.
    DHCP is turn off but don’t work.
    Please Help me.🙏🏼

  • @Romey1971
    @Romey1971 Год назад

    I am going in able to record my gameplay. It’s saying that it’s recording but there is no recording in the they library. Everything is connected the way it should. I’ve uninstalled and reinstalled he software several times . What do I do

    • @ElgatoWorkshop
      @ElgatoWorkshop  Год назад

      Hi Romey,
      Sorry to hear about this. Please call or email our support team and we can find out what is happening with your recordings. e.lga.to/help

  • @undeadsimbayt7976
    @undeadsimbayt7976 2 месяца назад

    My game audio cuts off when I connect the chat link to my controller and than switch the sound setting on the ps5 to the headset controller. My audio only goes through when I have the ps5 sound settings output device to hdmi device (monitor)

    • @undeadsimbayt7976
      @undeadsimbayt7976 2 месяца назад

      Update: I’m using the 4k capture utility to stream on tiktok, I went into that application went to the settings-Device- than switched audio input from HDMI audio to Analog Audio.

  • @Aperez
    @Aperez 2 года назад +1

    Just wished this capture card has HDMI 2.1 passthrough. Maybe I'll wait for the 4K60 X?

    • @ElgatoWorkshop
      @ElgatoWorkshop  2 года назад +1

      HDMI 2.1 is still a pretty expensive technology in many ways. Will take some time. :)

    • @Aperez
      @Aperez 2 года назад

      @@ElgatoWorkshop if that's the case, I'll wait when we get more hardware announcements.

  • @qtZenzo
    @qtZenzo Год назад

    My screen flickers black during games unplayable

  • @SYN30STM
    @SYN30STM 2 года назад +4

    this capture card doesnt come ready to use off the box. I experienced audio crackling on 2 hd60x cards, image issues and stuttering. Also my image froze and I had to keep messing with the cables in order for it to work. I suggest you skip it and wait until someone else puts out a better product

    • @ElgatoWorkshop
      @ElgatoWorkshop  2 года назад

      Hi there,
      Sorry to hear about these issues you're experiencing. Did you happen to contact our support team about this? e.lga.to/help
      We can look into what is happening and have our developers investigate as well.

    • @christophercortez91
      @christophercortez91 2 года назад +1

      I am having the same issue. My audio is crackling no matter which console I try to use.

    • @ElgatoWorkshop
      @ElgatoWorkshop  2 года назад

      @@christophercortez91 Hi TotalChaos,
      We'd also suggest emailing in and we can figure out what is going on: e.lga.to/help

    • @FamilyFalls
      @FamilyFalls Год назад +1

      I can confirm that it is not ready to use out of the box had the same issues you had. Contacted support and I had to force and update by holding clt and clicking on the setting button in the 4k capture software and after the update it worked great.

  • @xripthedreamx1533
    @xripthedreamx1533 3 месяца назад

    Does this allow 120 pass through? Getting mixed info

    • @ElgatoWorkshop
      @ElgatoWorkshop  3 месяца назад

      HD60 X supports up to 60hz officially. So this would be 4K60, 1440p60, 1080p60, 720p60 passthrough.

  • @DaffToeDoe1
    @DaffToeDoe1 2 года назад

    If I have an Astros headset, do I still need chatlink? I have hd60 s and voice chat and game audio works without chatlink

    • @ElgatoWorkshop
      @ElgatoWorkshop  2 года назад

      Hi DaffToeDoe,
      Depends on which model of Astro headset. Some have a mixamp with a dedicated Stream port which lets you send a custom mix of audio to a capture card.

    • @Christina-sf3er
      @Christina-sf3er 2 года назад

      Please tell me how you set this up, I have an Astro headset with a mixamp too and I am confused how to do this

    • @lseven79
      @lseven79 2 года назад

      @@ElgatoWorkshop I have an hd60 x connected with astro mixamp tr pro with the hdmi adapter supported from astro for ps5...I get a red flashing light on the hd60x... everything is pass-through 4k 60 hdr on my tv...but in the 4k utility and SLOBS(Streamlabs) I get audio using audio IN from mixamp on both apps/programs but only both are showing black screen...then I'm stuck from there...any help appreciated thanks...also got a ticket on the site waiting from email reply from Elgato

    • @saber9mm881
      @saber9mm881 Год назад

      @@lseven79 Have you found any fix to this? I am running the same set up and have audio from both my PS5 and on the 4K utility program. Would there be a way to mute the 4K Utility so it doesn’t echo in my headset but so OBS can still pick it up?

  • @London-nn1iz
    @London-nn1iz Год назад +1

    The elgato appears for me in obs but I have no signal through my monitor, I’ve tried disabling HDCP and VRR, as well as lowering my resolution, and nothing is working

    • @ElgatoWorkshop
      @ElgatoWorkshop  Год назад

      Hi London,
      Please call or email our support team: e.lga.to/help and we can figure out what is happening.

    • @_novemberr
      @_novemberr 11 месяцев назад

      the same thing is happening to me ! could you please help !!

    • @_novemberr
      @_novemberr 11 месяцев назад

      please help

  • @mortyluz
    @mortyluz 2 года назад +2

    I have followed the instructions to a T and the PlayStation monitor does not turn on. The lights on the front of the Elgato card flash blue, white, purple. I have disabled HDCP as well on ps5

    • @ElgatoWorkshop
      @ElgatoWorkshop  2 года назад

      Hi Morty, please contact our support team at e.lga.to/help and we can find out why this is happening with the passthrough display

    • @omgitsmike3312
      @omgitsmike3312 Год назад

      Hello buddy I was just wondering if you found our the solution

    • @darthode
      @darthode Год назад

      You need to install the capture utility from the website

    • @itsjustep6033
      @itsjustep6033 Год назад

      I’m still having this problem today wiht no hope

  • @ahmeteyupgezgin1321
    @ahmeteyupgezgin1321 Месяц назад

    Still the game sound isn't coming up and the chat sound I couldn't find a solution

  • @grymjay
    @grymjay Год назад

    help please? when i connect the el gato to my ps5, my tv screen goes black. explain?

    • @grymjay
      @grymjay Год назад

      like i have no singla going through my ps5

  • @minitehnicuss
    @minitehnicuss Год назад +4

    Hello guys, is it mandatory to have an HDR monitor or is there a way to do it without?

    • @minitehnicuss
      @minitehnicuss Год назад +2

      Cause I am following all the steps in the video, but I end up getting a black screen no matter what, do you think it's the HDR compatibility?

    • @ElgatoWorkshop
      @ElgatoWorkshop  Год назад +3

      You only need an HDR capable display if you wish to play in HDR. If you're fine playing in SDR, then a regular monitor or TV is all you need.
      Are you seeing this black screen on your display or in the capture software?

    • @sivanesh-s
      @sivanesh-s Год назад +1

      @@ElgatoWorkshop yes I'm facing the issue in my dell monitor. It says the current input timing is not supported by the monitor display. Please change your input timing to 1920x1200 @60hz
      It works fine on the streaming software

    • @WizzoBean
      @WizzoBean Год назад

      @@ElgatoWorkshop i’m seeing black screen on my display please help

    • @ElgatoWorkshop
      @ElgatoWorkshop  Год назад +1

      @@WizzoBean We'd need more information to find out what is happening here.
      Please email our support team here and we can take a closer look: e.lga.to/help

  • @Wylncash
    @Wylncash Год назад

    How come i can hear my game audio through streamlabs but not my voice?

    • @yayored_
      @yayored_ Год назад

      Need external mic. I use snowball

  • @qExzys
    @qExzys 11 месяцев назад

    Do I need an HDR supporting monitor?

    • @ElgatoWorkshop
      @ElgatoWorkshop  11 месяцев назад

      Only if you wanted to play or record in HDR. Otherwise an SDR/non-HDR display will work perfectly fine.

  • @blackstardragon_
    @blackstardragon_ 6 месяцев назад

    Does this method work with a splitter

    • @ElgatoWorkshop
      @ElgatoWorkshop  6 месяцев назад

      In general, you can use Capture Cards with splitters. Just be sure it's a higher quality powered unit, beyond that we don't have much guidance due to all the different options.

  • @aztecjaguar2118
    @aztecjaguar2118 Год назад

    Cant change the hdmi audio to analog in a mac

  • @Pryda-Z
    @Pryda-Z 5 месяцев назад

    What if my headsets are usb?

  • @toxin_slayz6769
    @toxin_slayz6769 Год назад

    Im kinda lost here. will i be able to play games that run 120hz like mw2 on ps5 well streaming?

    • @ElgatoWorkshop
      @ElgatoWorkshop  Год назад +1

      Hi there,
      HD60 X can accept 1080p120 or 1440p120 from a console. Then in software such as OBS Studio, you can stream.

    • @toxin_slayz6769
      @toxin_slayz6769 Год назад

      @@ElgatoWorkshop thank you for the reply. I can’t wait for it to come in the mail :)

    • @thehoopinggamer9166
      @thehoopinggamer9166 11 месяцев назад

      @@ElgatoWorkshopso you can stream with OBS? Not record?

  • @OfficialNiheem
    @OfficialNiheem Месяц назад

    can you not use bluetooth official ps5 headset and still get audio? or do you need the wire

    • @ElgatoWorkshop
      @ElgatoWorkshop  Месяц назад

      We're really sorry to say that the PlayStation only outputs audio once. This means that you'll need a cable.

    • @OfficialNiheem
      @OfficialNiheem Месяц назад

      @@ElgatoWorkshop okay so I bought the official ps5 hd camera yesterday, will my elgato capture my facecam also?

    • @ElgatoWorkshop
      @ElgatoWorkshop  Месяц назад

      A capture card can only capture what is sent to it, this is true for Video and Audio. If you see something on your TV, then this should be captured by our devices.

    • @OfficialNiheem
      @OfficialNiheem Месяц назад

      @@ElgatoWorkshop THANKS

  • @kaylasingh5401
    @kaylasingh5401 9 месяцев назад +1

    Ok
    I followed all the steps
    I got the usb c part connected to the pc
    I got HDMI out plugged into the monitor that displays the ps5 screen
    I got HDMI in plugged into the PlayStation
    But nothing is happening
    The monitor says no signal

    • @organiczigzags
      @organiczigzags 8 месяцев назад

      did you ever figure it out

    • @siredtom69
      @siredtom69 6 месяцев назад

      yeah I need help with it..@@organiczigzags

  • @CarlyCatto
    @CarlyCatto 11 месяцев назад

    0:44 do I have to have a computer like that or can I use a laptop?

    • @ElgatoWorkshop
      @ElgatoWorkshop  11 месяцев назад

      Hi CarlyCatto,
      You can use a laptop if it meets the system requirements: help.elgato.com/hc/en-us/articles/5293623183501-Elgato-Game-Capture-HD60-X-System-Requirements

  • @baldedbeardie8255
    @baldedbeardie8255 Месяц назад

    how do i make my videos smooth... the recorded videos are not smooth and it is as if my game was lagging but its not

    • @ElgatoWorkshop
      @ElgatoWorkshop  Месяц назад

      Hi there,
      Please reach out to our support team and we can take a closer look at why your video seems to not be smooth: e.lga.to/help

  • @tonyapples1687
    @tonyapples1687 2 года назад

    1080p 120fps passthrough for ps5 will it do it

    • @ElgatoWorkshop
      @ElgatoWorkshop  2 года назад +1

      Hi Tonyapples,
      Yep, HD60 X can do 1080p120hz from PS5.

  • @TokemGames
    @TokemGames 11 месяцев назад

    How do I set it up to just record my pc games?

    • @ElgatoWorkshop
      @ElgatoWorkshop  11 месяцев назад

      Hi Tokem,
      The setup would be very similar. Connect an HDMI cable from your PC's Graphics Card to the HDMI In on your HD60 X. You'd then either connect your monitor to the HDMI out on the HD60 X or use Windows Display Settings to mirror your main display to the HD60 X since it will appear as another monitor.

  • @SKILLZ1GAMING
    @SKILLZ1GAMING 3 месяца назад +1

    mine came with a c to c not a usb to c ?
    why is this can i still hook it up

    • @ElgatoWorkshop
      @ElgatoWorkshop  3 месяца назад +1

      Hi there, you can still connect it up to your PC or Mac. Was this perhaps our new 4K X? That card does include a Type C to Type C cable for the 10Gbps USB connection.

    • @SKILLZ1GAMING
      @SKILLZ1GAMING 3 месяца назад +1

      yes its the 4k x it wasnt reconizing wen i pluged it in to the c port obn the pc so i used the usb to c from the s+ i had, is there a sertain way to plug the 4k x in with the cto c cuz i can get it

    • @ElgatoWorkshop
      @ElgatoWorkshop  3 месяца назад +1

      @@SKILLZ1GAMING You can use 4K X with a C to A cable as long as it supports at least USB 3.0 speeds (5Gbps). Your HD60 S+'s cable should work great. Though some of the top resolution/fps options will be limited in capture.

    • @SKILLZ1GAMING
      @SKILLZ1GAMING 3 месяца назад +1

      nk you so much i got it with the c to c cable , thanks for getting back
      @@ElgatoWorkshop