Key learning from the video:- 1. Audacity- to make the move, willingness to take bold risk. 2. Repetition -of presentation. 3.Discipline-Follow up until they say yes. 4.Intuition- Qualify your lead, define your target customer. 5.Confidence -to close. 6.Character-Keeping your word.
Not if you keep showing up with a good reason like infusing just a weeee bit more air into the tire .. think how a bicycle pump works, each successive pump delivering a lil mo more value, AND WHO DON'T 💕 LOVE MO? Everybody love mo!!!
I once had a customer who told me to call him every other week at a certain time... I did for a year and then he gave me the first order of $15k. He ended up buying about a quarter million a year from me, said I was the first sales person who had stuck it out more than 6 months... Great customer and extremely easy to deal with - other than calling for a year - for the next 10 or so years while I was in the paper industry.
@@shadow6543 ha not quite... large rolls of paperboard to people making folding cartons, condom boxes and golf ball sleeves were one of my largest accounts... 250,000 per month.
I become sales guy just because of you and I am still learning a lot after 3 years. Sales helped me in so many another aspects of my life. Pushing everyday, reading everyday and learning everyday 💪🏼😃
Yes, as @BrentWidman asked, please share in a few words how your sales results have been having adopted his qualities and other principles. Thank you in advance.
Over promise, and Over deliver of your promise. No one does business with low expectations. "this movie is gonna be pretty ok" ummmm no "this car will get you from A-B" Ummmm no
Audacity: the courage to go after what you want Repetition: to do your presentation over and over until they're willing to take your product or service Discipline: forcing yourself to do the follow up when you're not sure whether they will take it or not Intuition: having that gut feeling if they are going to buy from u or they're there wasting your time Confident: believing in your closing skill and in you even when you're in drought season unable to close deals Character: keepin your word and integrity
I learned these qualities in 2019 and was able to boost my sales. I surpassed the all other sales reps and was able to lead the company through the pandemic.
Patrick, I'm 22 years old. Selling Home loans and insurances. I work harder than everyone. I stay at the office when my manager is shouting at me to go home as everyone else is gone. But still, I am the worst salesman here. I'm paranoid. I didn't know what was I doing wrong. I really needed this Patrick. I needed this 😭
1. Audacity- to Make a Move, 2. Repetition - Of Presentation. 3. Intuition - Qualify Your Lead, Define Your Target Customer. 4. Confidence - To Ask For the Sale. 5. Discipline - Follow Up Until They Say Yes. 6.Character - Keeping Your Word.
I like that follow-up call where you don't make the ask. I think that's huge: show the client that you care about them without making it seem like it's all about trying to make a sale.
Audacity: being bold at taking risk Repetition: learning repeatedly Discipline : to follow up Confidence : to close Intuition : define your target leads Character : always keep your words
Hi Pat, Wishing you, your wife and your 3 children a great year and life ahead together. May God bless you with best of life. Thanks for everything Pat.🙂👍
So helpful information, as i'm sales agent to Prudential Life Assurance Kenya. Looking forward to use your information that can help me perform best in my sales career in 2021
I began to find success in sales when the person my prospects saw got closer and closer to the person my friends did. Sales is easy and painless if you don’t *need* the business. That’s why getting started is so hard. Prospects can subconsciously smell the desperation on you even if you think you’re good at hiding it. Thanks for your insights Patrick!
Wow, I was about to search for something on Sales because I need to learn selling/ marketing for my Machine Learning business that I am starting. Thanks Pat.
Qualify a lead based on your questions! - This might be the fundemental rule of digital sales! - The one who asks the questions, owns the answers - and ultimately the corporation! Questions qualify people - in any industry - all over the world //* seriously *// Qualified leads = Longterm lifetime happy customers Thx for reminding us, Pat!👊
From this video I have learnt 6 key factors for great sales people: 1 - Audacity to ask, 2- Repetition, 3- discipline, 4 - Character, 5- Confidence, 6 intuition.
@@Salizem_Realty “paid their dues”? Have you watched the film Wall Street, Wall Street 2, & The Big Short? And the above are the tip of the iceberg. Not all rich people paid their dues.
Most of the time i get frustrated while comparing myself and thing alot of getting rich or money or things, but i can realize we will die one day, i feel calm as the world is temporary place to stay. So be happy guys. Do good have Good
2020 was an awesome for me financially. It’s all about putting the activity in. Matter of fact I didn’t reach my full potential because I had room for more activity
Best sales qualities Audacity. It takes audacity to approach prospect Repetition of script that you have and you become more skilled and add more to it Confidence to say things in a more sexy wy , promising to give her best experience and service Character keeping promises helps you them to be more free to talk to their friends
@@Joshuarayfarmer I just finished reading the book. This is one of the master class strategy book and you can take many practical advise from PBD which is a lot more than theoretical degrees.
It is incredible how much value you deliver! You are amazing! Cannot wait to get into sales soon. My dream is to meet you one day! Greetings from Germany
Thats exactly what the boss and I did to pull through and make more then we did last year even through this pandemic. One thing that saved us also was giving up the office which was wasting money rent and now were going to finish this year where we need to be inorder to surpass 2020...
I wish Patrick would present his actual stories of success-wxamples of key situations-l love his overall generalizations but I’d like more real-world details on transactions he closed and/or brought to fruition.
huh the most important part of Sales is asking the question and listening to the problem they are working to solve. What I mean is if you are selling cars and you launch into speed handling etc and the prospect is a new dad and his hot point the solution he is looking for is safety you failed to qualify the person and their objection to your sale. So qualify by asking the questions and then aunch into your pitch, make sure your offer dovetails with their need and you will be successful. Pat is correct with all the rest of his Qualities of sales. But if you are selling the wrong sizzle you lose every single day of the week
Great advice overall although I disagree with some aspects of 'repetition' in how he explained it. I am a small business owner and there is nothing that turns me off as a pushy salesperson who continues to call me time and time again. I hate it and will go elsewhere if they push to hard. It shows me that they are either desperate or unable to recognize that my time is precious. The company Yelp calls me every week attempting to get me to advertise on thier platform. They are so annoying that I no longer even look or use Yelp because of their annoying REPETITION.
Great info, Pat. Thank you. Agree with almost all of them, especially the confidence one. However, for the follow up part just to follow up and ask how's everything and don't ask for the sale, I have a different perspective on it. Let me explain. When you're at that level, operating at high quality and service, both you and he customer know why you're calling. Of course, you might genuinely be interested in him and his family and that's even better, by my takeaway on it, especially when he's not a customer yet, is to ABC (always be curious) in how you can help and provide information, value, and help. Calling for just calling and checking him is a great idea, but calling and not asking for the sale while providing with something valuable is even better in my opinion. Concluding, great tips again, timeless advices.
Hi Patrick. Hope you had a great Christmas. As usual, I love your mentorship videos that you post on RUclips. They are so valuable that they are priceless. You have great pointers in this video but actually fall short in a couple of areas. If people follow your guidance here, people will make some sales but will struggle needlessly. By adding additional relevant information and knowledge, then people can easily increase their sales volume by at least double digit percentage. And if people attain and practice the knowledge, then it is likely that people will increase their sales by triple digit or 100+% working the same number of hours per week. For example: those that are making $50,000 a year can increase their sales volume to anywhere from over $50,000 to well above $100,000. I know because I have learned and practice the skills which has placed me on top of the leader board in customer service, repeat customers, and customers coming back to ask for me specifically. This even applies to some of the staff that want me specifically in order to deal with certain issues. All the very best.
Pretty good advice all around, but for me, if someone is trying to sell me by talking shit about others, I lose all respect and trust in that person. It feels.... desperate. Stand on your own two feet and be peerless.
I sold vacuum cleaners door to door, appliances, computers, furniture and collection agency services. I sold bonsai trees in Manhattan. I heard a million no’s but kept going. Now I’m 54 and sell effortlessly 90% of the calls. No effort just experience. Shut up, listen, and solve the problem. The money will come afterwards
The rich stay rich by spending like the poor and investing without stopping then the poor stay poor by spending like the rich yet not investing like the rich.
I'll recommend you to my broker Expert Liam , my first investment with him earned me profits of over $28,400. And ever since then he keeps delivering and earn consistent profits for me. He's the best.
I had the best year income wise that I’ve ever had in 2020. My revenue was down 20% but my gross profit increased by 33%. I began selling on value and relationship. B2B
I was expecting to take a haircut this year I ended up making about 10% more this year over 2019. Considering how bad this year has been I consider that successful.
Will We Be Seeing You At The 2022 Sales Leadership Summit In Miami? Click Here To Get Your Tickets - bit.ly/3nMkTk7
I'm thinkin next year, Pat!! hey are you gonna be with Grant Cardone at his? maybe you both do yours TOGETHER next year/?
People buy with emotion and justify their purchase with logic. Never forget this when doing sales.
Thats absolutely true i have a pal that does that daily
You're right. Reason DOGS and Children have been strategically placed in commerical. Emotions is the driving factor in Everything.
Aaah, I read it just yesterday ;)
Logic opens mind and emotion open pocket
That's why 80% of consumers are women
Key learning from the video:-
1. Audacity- to make the move, willingness to take bold risk.
2. Repetition -of presentation.
3.Discipline-Follow up until they say yes.
4.Intuition- Qualify your lead, define your target customer.
5.Confidence -to close.
6.Character-Keeping your word.
Thank you 🙂✅
Thanks for breaking this down.
Appreciate the recap!
I don’t agree with 2&3. People don’t want to be hounded over and over about the same thing. That gets you the “used car salesman” label.
Not if you keep showing up with a good reason like infusing just a weeee bit more air into the tire .. think how a bicycle pump works, each successive pump delivering a lil mo more value, AND WHO DON'T 💕 LOVE MO? Everybody love mo!!!
6-Character- summarizes 1 thru 5: “ do what the right thing even when no one is watching. Eventually, the world notice the hard work
Love it right !!!!
I once had a customer who told me to call him every other week at a certain time... I did for a year and then he gave me the first order of $15k. He ended up buying about a quarter million a year from me, said I was the first sales person who had stuck it out more than 6 months... Great customer and extremely easy to deal with - other than calling for a year - for the next 10 or so years while I was in the paper industry.
Wowww
This right here... Amazing example of following up. I hope you're doing even better this year!
Paper industry….Dwight?
@@shadow6543 ha not quite... large rolls of paperboard to people making folding cartons, condom boxes and golf ball sleeves were one of my largest accounts... 250,000 per month.
This is what exactly was required to finish 2020, I am going all in for 2021. Future is bright!!!
I become sales guy just because of you and I am still learning a lot after 3 years. Sales helped me in so many another aspects of my life. Pushing everyday, reading everyday and learning everyday 💪🏼😃
Keep it up! How would you rate yourself in sales now, a year later?
Hi Lakhbir....can you guide me lessons for your life ..
Yes, as @BrentWidman asked, please share in a few words how your sales results have been having adopted his qualities and other principles. Thank you in advance.
Under promise, and over deliver.
You will always win in life.
Always!!! Love it
Over promise, and Over deliver of your promise. No one does business with low expectations.
"this movie is gonna be pretty ok" ummmm no
"this car will get you from A-B" Ummmm no
Can't deliver on anything if you don't close deals.
@Shamilt3 only a few jack reachers need a car to get them from A to B
Audacity: the courage to go after what you want
Repetition: to do your presentation over and over until they're willing to take your product or service
Discipline: forcing yourself to do the follow up when you're not sure whether they will take it or not
Intuition: having that gut feeling if they are going to buy from u or they're there wasting your time
Confident: believing in your closing skill and in you even when you're in drought season unable to close deals
Character: keepin your word and integrity
I learned these qualities in 2019 and was able to boost my sales. I surpassed the all other sales reps and was able to lead the company through the pandemic.
Heck yes! Awesome work!
Listening is pretty important. Every time a prospect talks they’re giving you information about how they buy. What’s important to them.
Of the X's and O's of selling, probably THE most important fundamental skill.
Yes! We must be good listeners to show we care!
@@runswithraptors when a customer doesn't feel heard... That's when you've failed. Fully agree with you
Patrick, I'm 22 years old. Selling Home loans and insurances. I work harder than everyone. I stay at the office when my manager is shouting at me to go home as everyone else is gone. But still, I am the worst salesman here. I'm paranoid. I didn't know what was I doing wrong. I really needed this Patrick. I needed this 😭
How are you my friend
How are you now, man?
1. Audacity- to Make a Move,
2. Repetition - Of Presentation.
3. Intuition - Qualify Your Lead, Define Your Target Customer.
4. Confidence - To Ask For the Sale.
5. Discipline - Follow Up Until They Say Yes.
6.Character - Keeping Your Word.
I like that follow-up call where you don't make the ask. I think that's huge: show the client that you care about them without making it seem like it's all about trying to make a sale.
Success doesn’t just find you. You have to go out and get it. 💪
Yes! You have to go out and get what you want in this world!
This is more information I'm just starting up in sales I sold without pre learning after learning I feel like youtube has it all thanks dave
Audacity: being bold at taking risk
Repetition: learning repeatedly
Discipline : to follow up
Confidence : to close
Intuition : define your target leads
Character : always keep your words
Hi Pat,
Wishing you, your wife and your 3 children a great year and life ahead together. May God bless you with best of life. Thanks for everything Pat.🙂👍
Great example, comparing building personal relationships with building relationships in sales!
CARDIC
Character, audacity, repetition, discipline, intuition, confidence.
One who knows does it. One who understands teaches it.
I met my goal...I traded but I did not have a hard goal...I wanted my father's inheritance back which I did over all our family accounts... I did it!☺
Follow up is so important. Every successful person in sales mentions that.
So helpful information, as i'm sales agent to Prudential Life Assurance Kenya. Looking forward to use your information that can help me perform best in my sales career in 2021
Search for that book :how to master the art of selling by Tom Hopkins
I began to find success in sales when the person my prospects saw got closer and closer to the person my friends did.
Sales is easy and painless if you don’t *need* the business. That’s why getting started is so hard. Prospects can subconsciously smell the desperation on you even if you think you’re good at hiding it.
Thanks for your insights Patrick!
2020 was actually a good year for my sales. I’m grateful and thankful. I will be crushing 2021 as well. Blessings PBD and crew, here’s to you. 🥂
I love this!
So did you crushed it?
Love to hear it! I hope 2021 and 2022 went and ate going well!
#1 Audacity
#2 Repetition
#3 Discipline
#4 Intuition
#5 Confidence
#6 Character
Wow, I was about to search for something on Sales because I need to learn selling/ marketing for my Machine Learning business that I am starting. Thanks Pat.
How is your machine learning business going after this video??
This video may have changed my life
You have, this video unlocked you.
It’s always the fundamentals, not getting too fancy
hope that so
I’m with you!
Everyone says that, you playing yourself
Thank you. I'm listening and at my age, I wish I would've had someone telling me these things 20 years ago.
Qualify a lead based on your questions! - This might be the fundemental rule of digital sales! - The one who asks the questions, owns the answers - and ultimately the corporation! Questions qualify people - in any industry - all over the world //* seriously *//
Qualified leads = Longterm lifetime happy customers
Thx for reminding us, Pat!👊
From this video I have learnt 6 key factors for great sales people: 1 - Audacity to ask, 2- Repetition, 3- discipline, 4 - Character, 5- Confidence, 6 intuition.
Yes, i did & looking up to 2021, thanks for great lessons Patrick, these hints are for anybody, not just sales people. Much love from Slovakia
Yes!!! These skills apply to everyone, just be a good person. Keep it up!
If you do what is easy, your life will be hard! If you do what is hard, your life will be easy!
🙏
thanks jc
Beautiful paradox of life 🙌🏼
@@alxndrlpz Yes. TRUE!
Easy choices, hard life. Hard choices, easy life ;)
@@crazydiamond344 YEP!
You are absolutely correct. I learned these in sales myself and it truly is a transferrable skill through life
Sales is basically just being a good person, keep being amazing!
@@BrentWidman Stop being a phoney!
The effort i put in 2020 will be nothing compared to 2021, I'm going all in, everything or nothing
Go for it man!!
Can you make videos about how high school students should prepare themselves for being a entrepreneur
I think this video worth millions this is my opinion
Thanks man ... this is what I need for 2021... 2020 was good but could have been better... who gives away this game for free??? Big fan for life✅✅✅✅✅
The mega rich and successful people in general sold their way to the top.
... trust me ... I'm a salesman !
(saleswoman/-person/-thing)
😆
Yeah by sleeping up
And Or paid their dues.. 🤷🏾♂️
@@Salizem_Realty
“paid their dues”? Have you watched the film Wall Street, Wall Street 2, & The Big Short?
And the above are the tip of the iceberg. Not all rich people paid their dues.
@@JC_inc Everyone, pays somebody. Everyone pays dues & fees or with time & energy. Theres always an exchange. Even if you inherit money..
You're content has truly changed me for the better. You are my pencil sharpener, I keep my edge by learning from you !
Merry Christmas to everyone 🎄🎄🎄🎄
@@funnybusiness7840 thank you
Owning a small business is so hard but, these videos pushes me to keep going.
1 year from this comment i want to know how the business is going?
Most of the time i get frustrated while comparing myself and thing alot of getting rich or money or things, but i can realize we will die one day, i feel calm as the world is temporary place to stay. So be happy guys.
Do good have Good
2020 was an awesome for me financially. It’s all about putting the activity in. Matter of fact I didn’t reach my full potential because I had room for more activity
This is gold. Going into the new year with so much built up momentum
I realize im not good on sales but i hope i can learn every day more and you Patrick are the best master
My husband gave me that exact speach on number 5 and convinced me to marry him. Very effective.
Happy New Year "Valuetaiment" 🥂 let's celebrate and get much better.
7. Never take no for an answer. 8. Read Keith Ferrazi's Never eat lunch alone (GS institutional sales training required reading.)
Look at Pat giving me relationship advice 😎
This mans incredible! Right !
WOW! That was a very good and thoughtful sales/self-improvement video. One of the best I've seen.
Thanks, I enjoy your watch videos, nice work🇺🇲🤼♂️🇮🇷
Audacity = guts, without it you are not cut out for sales 👏🏽😬
I really enjoy you creating this video Pat! These 6 traits are definitely key!
Best sales qualities
Audacity. It takes audacity to approach prospect
Repetition of script that you have and you become more skilled and add more to it
Confidence to say things in a more sexy wy , promising to give her best experience and service
Character keeping promises helps you them to be more free to talk to their friends
Just ordered the “Your next five moves “ 🙌🏽🖤🔥
Any update?
@@Joshuarayfarmer I just finished reading the book.
This is one of the master class strategy book and you can take many practical advise from PBD which is a lot more than theoretical degrees.
@@ahmedalthaf2028 love it! This man has massively changed my life!
It is incredible how much value you deliver! You are amazing! Cannot wait to get into sales soon.
My dream is to meet you one day!
Greetings from Germany
This is the content that I subscribed for back in 2017 ❤️ let’s gooo!! 🔥
Yes!!
Happy New Year ❤️ watch my videos ❤️
*I'm not a sales person BUT*
Sales is a very useful skill ❤️
I should watch this video everyday again and again
Thats exactly what the boss and I did to pull through and make more then we did last year even through this pandemic. One thing that saved us also was giving up the office which was wasting money rent and now were going to finish this year where we need to be inorder to surpass 2020...
Happy Holidays n Happy KWANZAA n Happy NewYear's to ya!
Number one is the hardest for me
I wish Patrick would present his actual stories of success-wxamples of key situations-l love his overall generalizations but I’d like more real-world details on transactions he closed and/or brought to fruition.
Thanks i knew about Michael Hill! He was my professor in Oxford and told us FBC fund!
AWESOME and accurate info here!!
And I love the intensity of how it's delivered.
huh the most important part of Sales is asking the question and listening to the problem they are working to solve. What I mean is if you are selling cars and you launch into speed handling etc and the prospect is a new dad and his hot point the solution he is looking for is safety you failed to qualify the person and their objection to your sale. So qualify by asking the questions and then aunch into your pitch, make sure your offer dovetails with their need and you will be successful. Pat is correct with all the rest of his Qualities of sales. But if you are selling the wrong sizzle you lose every single day of the week
Best video on sales hands down
Thank you for your inspiring messages. I'm excited to apply them to my life this year!
How did your 2020 go after this video???
Great advice overall although I disagree with some aspects of 'repetition' in how he explained it. I am a small business owner and there is nothing that turns me off as a pushy salesperson who continues to call me time and time again. I hate it and will go elsewhere if they push to hard. It shows me that they are either desperate or unable to recognize that my time is precious. The company Yelp calls me every week attempting to get me to advertise on thier platform. They are so annoying that I no longer even look or use Yelp because of their annoying REPETITION.
Same here. If a salesperson keeps calling me, thats a Turn off. I will call you if I want to make a deal.
Thank you for bringing back the content your followers have loved since the start! Much respect Pat.
These traits were all involved in my biggest and best sales
Love your videos sir. Much needed content on RUclips.
Hope to meet you in person someday.
Now I finish my comment and straight to the video.👍🏻
This guy is one of those who can sell you anything
Hey, thank you again for this video, you truly made me a better entrepreneur.
Same!!! :)
THIS IS THE BEST VIDEO ON BY YOU SIR
ALL THE THINGS YOU MENTIONED HERE ,,I'VE BEEN HAVING TROUBLE WITH
Wow!! Priceless mentorship Pat!!! Appreciate all the knowledge.
you need to earn the right to close... lets not forget this..
Its been a while I get a video like this from Pat. God bless you for this video Pat.
Great video just got a new sales job this is really helpful.
Judging by this video I need to get back into sales because this is a video about me. Thank you.
Which I could tap the 👍 100 times
Love this type of content. Valuable and looking forward to implementing these into everyday life, ❤️
I’m with you!
How has the implementation been going?
2021 going to be awesome! Thanks for confirming with these gems 💎🙌🙌👏👏🕊
Wishing everyone in this group a great year ahead 🙂👍
I like it when you do these encouraging videos
Great info, Pat. Thank you.
Agree with almost all of them, especially the confidence one.
However, for the follow up part just to follow up and ask how's everything and don't ask for the sale, I have a different perspective on it. Let me explain.
When you're at that level, operating at high quality and service, both you and he customer know why you're calling. Of course, you might genuinely be interested in him and his family and that's even better, by my takeaway on it, especially when he's not a customer yet, is to ABC (always be curious) in how you can help and provide information, value, and help. Calling for just calling and checking him is a great idea, but calling and not asking for the sale while providing with something valuable is even better in my opinion.
Concluding, great tips again, timeless advices.
Hi Patrick. Thanks for this informative video! 👍
You are a gosh darn GOAT THANKS FOR THE INFO
Great video. Learned a lot going into 2021 this context was quite refreshing to hear Pat
Love this! This is fantastic! I just became a Territory Manager for a medical device company back in August 2020. This is HUGE for me! Thank you!
Now you're set up for success, how is the new job going in 2022??
Hi Patrick. Hope you had a great Christmas. As usual, I love your mentorship videos that you post on RUclips. They are so valuable that they are priceless. You have great pointers in this video but actually fall short in a couple of areas. If people follow your guidance here, people will make some sales but will struggle needlessly. By adding additional relevant information and knowledge, then people can easily increase their sales volume by at least double digit percentage. And if people attain and practice the knowledge, then it is likely that people will increase their sales by triple digit or 100+% working the same number of hours per week. For example: those that are making $50,000 a year can increase their sales volume to anywhere from over $50,000 to well above $100,000. I know because I have learned and practice the skills which has placed me on top of the leader board in customer service, repeat customers, and customers coming back to ask for me specifically. This even applies to some of the staff that want me specifically in order to deal with certain issues. All the very best.
Powerful things Patrick talk to us
Pretty good advice all around, but for me, if someone is trying to sell me by talking shit about others, I lose all respect and trust in that person. It feels.... desperate.
Stand on your own two feet and be peerless.
Agreed. I never trash the competition.
Agreed. It's like any relationship. When a person talks about someone behind their back, be prepared and understand they'll talk about you too
LOVED this video!!!!! Thanks!!!!!
I sold vacuum cleaners door to door, appliances, computers, furniture and collection agency services. I sold bonsai trees in Manhattan. I heard a million no’s but kept going. Now I’m 54 and sell effortlessly 90% of the calls. No effort just experience. Shut up, listen, and solve the problem. The money will come afterwards
Thank you for sharing, it's great to learn from you.
Love your Day/Date Presidential
Love the painting behind you 👍
The rich stay rich by spending like the poor and investing without stopping then the poor stay poor by spending like the rich yet not investing like the rich.
You're right sir
You see many people remain poor because of ignorance.
@@wilsonbernard2221
Not because of ignorance, but because of too many scammers in the business.
@@jacobwilliam5473
There are scammers but they are real brokers out there looking for investors.
I'll recommend you to my broker Expert Liam , my first investment with him earned me profits of over $28,400. And ever since then he keeps delivering and earn consistent profits for me. He's the best.
I had the best year income wise that I’ve ever had in 2020. My revenue was down 20% but my gross profit increased by 33%. I began selling on value and relationship. B2B
I was expecting to take a haircut this year I ended up making about 10% more this year over 2019. Considering how bad this year has been I consider that successful.