Medical Record Submission Process

Acentra Health is the Beneficiary and Family Centered Care Quality Improvement Organization (also known as a BFCC-QIO) for the 29 states shown on our website, www.acentraqio....
Acentra Health helps people with Medicare file complaints about quality of healthcare services and make requests to appeal a hospital discharge or stopping of skilled services such as physical therapy. We also offer Immediate Advocacy services when issues need to be taken care of right away.
This video will go over the medical record electronic submission process for appeals and quality of care complaints. It discusses how to upload the records to submit to Acentra Health.
Links:
Visit www.acentraqio.com/medicalrecords for more information.
Information for healthcare providers: acentraqio.com...
Publication No. R146810-69-08/2024. This material was prepared by Acentra Health, a Medicare Quality Improvement Organization under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy.