That guy is not a business person! He is a hero !! To take care of so many staff and clientele with a superb organisation and politeness! I don’t have words to praise his talent! Absolutely fantastic! Congrats!
I love this interview . So glad I found this channel. I love his genuine spirit and willingness to share the resources, systems, platforms, everything.
@@comelon3 listened to the podcast 20x, extrapolated key things that were discussed, and implemented. I’ve also worked in the commercial janitorial field so I understand key cleaning concepts.
Cristobal has such great vibes. He's a hustler, and is so wiling to share information to future and current business owners. Great channel and wishing Cris and his company continuous success!
Excellent work! It's important to keep in mind when starting a cleaning business, you will likely need to build a team to clean different establishments. That is why it's crucial to include background checks as part of your screening process on potential team members. Building trust with clients is vital to establish long-lasting relationships, and background checks can help ensure that your business is perceived as trustworthy by your clients. It is important to put in the effort to establish trust with clients before they allow unsupervised access to their office or home.
Chris, It was nice meeting you at Cleaning and Cocktails conference. You are very humble and appreciate all the nuggets you shared in this and previous videos.
Great information! The only piece that was missing for me was calculation of his spreadsheet like showing the viewers how he for example mention the labor chunk of the profit comes out and i would love a breakdown of a example of how making sure your profit margins is correct knowing the numbers to charge like the industry or market is paying so you're not getting fined because your under paying your workers because your contract is with a commercial business and you got to know how much is the rates of the rooms so you know what your to charge properly.... go into more details here that was the only thing that was not discussed into more detail like an example would been helpful because he mentioned he got fined because of the numbers being off he had to pay $1000.00. Now i did hear Mr. Cristobal Mondragon say he hired a CPA but there is software called quick books does he know about this software to being great at managing the books and numbers and taxes? And how much taxes do one pay or have to put aside for a business like this a cleaning service?
Hello Cristobal, I have two questions: 1. Where do you buy your chemicals and vacuum cleaner? 2. Where did you buy your insurance, bond and health insurance for you and your family? Thank you, Jorge
I love business. Chris seems well educated on how to run a well rounded business not sure if that’s his background or not but great job! Very informative video 👍🏽
Thank you for answering my question about how to find employees. I see I am on the right track, I have to keep hiring to get the ones who want to clean. Thanks again Love this channel.
I love following Cris and this business… I would love to hear about how his wife contributes to the business!!! Let’s get wives and partners on and how their contribution is crucial! 💪🏽💪🏽💯
I was wondering if she just didn't like being on camera. Because the business was her idea. I wish they would have expanded on what he told is more and why. As a couple doing business together I think we'd like to understand that dynamic.
I love the ever-inspiring UpFlip. And I loved this video with Chris and Queen Bee! Tell me please, Can UpFlip show us businesses that kids can start???? Many parents can't help their children, or grandchildren in this because not everyone has nurtured the entrepreneurial spirit in their own life, or are not good teachers! Can UpFlip HELP on this? Lives Will Be Changed, Generations Will Be Changed. Thank you for your time and consideration of this, Suzay
We really appreciate your kind words Suzay and we love the idea of making a video focused on kid friendly businesses. 😀💖We have lots of young viewers and we definitely want them to be aware of how many options they have in the business world while they're chasing their dreams. Do you feel we should find a young entrepreneur to interview or do a video with 5 businesses a child can start?
Thank you, I have some children I pray for who are latch key, as in spending much alone time at home waiting for the single mom to return. these are good children. Empty time is wasted time in this sped-up, grow-up fast world. It would be better to become an entrepreneur than work for someone else. Thank you Amazing UpFlip!
This is a great channel with great content, I love it. But I think you have done enough videos on cleaning business and car detailing business. All in all, this is life changing channel
Everyone is jumping into housekeeping businesses. There won't be enough employees if you all run a business as cleaners. Honestly, not all of you will make it, you have to really like to clean vs getting into it to only just sit behind a desk doing all the paperwork, while others do the labor. This career is a labor of love, community & CONSTANT interaction with those whom you serve. The question is, are you likeable, are you honest, are you really there to help make a difference in others lives, or just take the money & run. Your clients will notice!!! Mine can tell the difference between me & the last company who cleaned, a massive gap. My clients are like long lost families to me, they resonate on the same level as me, they care if Im doing well, as I care for them. My clients are truly the BEST. I'm all day, every day, multi-tasking with them, their lifestyle schedules, conversing with them till the cows come home really. Sometimes I feel like Elvis, & sometimes Santa Claus. Lol. I joke with their kids, their pets come up to me like were old friends, & I've even had lunch &/or dinner with some of my clients. They can't get enough of what I do for them. It's VERY fulfilling & humbling. Massive amounts of GRATEFULNESS. So if you're in it for the wrong reasons, like making a fuckload of money. You won't be successful. You will have losses. You are not in the right mindset to do what is required. Therefore, causing chaos out of the need to survive versus working together. I have 14 clients, and growing (weekly/biwkly). And when I add a couple of employees they will be expected to be at the same level, working as a team who cares as much as I do. It's all about karma. Law of attraction. Divine Time. Not greed & survival mode. (No, I don't respond to negative replies. Which means, you don't resonate with this. If you have done the internal work, within yourself, then your outside world will 'project' it. That's the only advice I'll give you.)
Very well said, B Barron! We're so happy to know that your business is your second home. Not everyone can say that for themselves. Cheers to your success! 🔥
@@UpFlipthank you! I got to full capacity by word of mouth this February and currently now have 4 new employees who want to work, took time for the workforce to come back. They want good energy, good environment and good clients. Good all around!! 🎉 Couldn't be more excited!! Plus more clients on their way. 😊 So fulfilling that my hard work, dedication & effort is helping so many. I am very humbled by it. Sorry it took me a year to respond. I didn't even know I had responses.
@@CristobalMondragonthank you! Learning is a constant & consistent evolution of forward change, that I look forward to. So far it's been worth it! Im so used to the challenges, Im addicted to experiencing more change. I love it. ❤
It's our pleasure Ashur. We're so excited that the videos have been so helpful. 😀👍💪Congrats in getting your Handyman Business started. Please keep us updated with your business progress.
@@CristobalMondragon hey Chris sorry to bother you but I have a question about when you get a book from your first customer do you go and does the job yourself or you simply hire an employee? I'm not sure if that's on the training course or maybe I didn't get that far yet. Thanks
@@franeambis3408 figure out how much your cleaners will get paid, add 20% for operation costs, 15% tax and add 20% profit, it will give you the amount you need to charge
Thanks @cristobalMondragon for all this valuable information. Question what’s sites do you use/recommend for the refill products. Like shampoos, lotion, soap etc?
For more information about our course, please head over to our course page ( course.upflip.com/cleaning-business-course ). Hope to see you as one of our students! ☺️
I’m running a $1M plus cleaning business, we have brand new fleet of vehicles, commercial insurance, and actual offices. Plus, we pay fixed salaries to our cleaners of around $750/week. That being said, I highly doubt his profit margins are only 15%, someone is claiming lots of tax cuts here….
@@seattlerain101 it took us almost 2 years to get to $1M in sales. We don’t have many recurring clients (73 to be exact) as we are focused on post construction cleanings. Lots of marketing spending, SEO, Ad words, social media, etc.
@@seattlerain101you can actually double and triple revenue, profit an cash flow if the business by doing rollup. It means acquiring same kind of business like buying more of same cleaning business. Makes sense?
Hi, my opinion on how you can improve your podcast is by using warm classical background music instead of what you currently use. Classical music is proven to stimulate your mind whereas I personally find the current music distracting.
Can you please tell me what the app is that you use for checklists , credit cards and confirmations.. thank you because my son in college is starting a cleaning co.
That's great to hear! We have a cleaning course that can surely help you sort your potential cleaning business from top to bottom 👉 course.upflip.com/cleaning-business-course This course covers everything you need to know (and more!). Hope to see your son as one of our students! ☺️
For a small accident like what happened with your employee's wrist, would you not have been better off to just pay her medical bills and off-time yourself, instead of using insurance?
When the workers goes to the hospital they get asked where did the injury happened, it they say it wasn't while working they don't get coverage. Since it did happen at work they won't be lying to the doctors
Hey Chris, phenomenal video. Had a random question for you - how do you go about importing your property management/Airbnb cleans into Jobber? I reached out to Jobber support and they don't have ical import so I'm wondering how you guys handle it
I use Paypal business for customers who want to pay with credit/debit cards. Because it has an invoicing system, some people prefer this for tax write offs etc. The way the system is set up is very quick and easy to use, for both me as the business owner, and the client. They do charge a percentage of every transaction though which I'm not a fan of, but every system that accepts card payments does, that I know of. As far as billing, for residential customers, I require payment the same day of services. They can pay me in cash, check or via paypal. If the customer isn't home at the time of services (they normally aren't), I will tell them how much it will cost and they leave the money. If they are paying with a card, I will email them an invoice before leaving the residence and they always pay within a few hours.
Hello UpFlip. I have sent multiple requests on the course's homepage with some questions I have with no response. I wanted to know if this course gives you full training on how to actually clean and the train employee on how to clean. Also the refund policy on the home page states 30 days no questions however if you click the link for the term it's stating a whole list of items are needed for a refund, please clarify, thank you.
I loved this video lots of insight forsure, there was one social network I noticed he didn't mention that would help him gain more traffic and that's LinkedIn. So please pass that along to him. I love his customer service and the way he treats his employees. Keep up the work
You should interview Sonoma Stronghaul junk removal Matt & Jojo. They also have their own RUclips channel They would be a good success story earning six figures doing junk removal
I think the podcast can be improved by actually hearing the fans read their own questions by inserting a fan-submitted audio clip. I know it's easier to read questions yourself that fans have asked, but it makes the podcast more personal if you actually hear those fans in their own voice.
@@CristobalMondragon Hi Cristobal, i'm in HR/Recruitment so employee retention and acquisition will probably come easy to me. I know exactly where to look here in Toronto but the 'customer acquisition' is what's making me hesitate. Is it all marketing? how do I go about acquiring customers.
This is a good question and something that I worry about with my own cleaning business. Background checks, comb through their social media accounts if you can to get a decent feel for what kind of person they are, references and also making sure your business is insured and bonded. If a customer has alot of valuables around, something that makes them feel better is knowing that they are fully covered in the event anything is damaged or stolen.
@@bamthebully "literally the easiest part" - Please enlighten me. EASIEST being the operative word here, how would I go about getting clients? because I know where to go to get good honest people looking for work. Thanks!
Hey Cristobol, any word on reaching out to Upflip? I still haven't gotten a reply. I am really interested in your course and the time says discount expires September 5th
Before employment, companies would usually have a contract inclusive of all the "rules". This would usually include what to do should theft be involved. Hope this helps! ☺️
If they're not telling you upfront how much the course is, that tells me that it's possibly very expensive. I hate when they try to sell me like some late night TV infomercial. Give me that price up front.
How do you manage your scheduling with the Airbnb cleanings? Do you use any software or programs that sync clients Airbnb accounts with your scheduling?
How do you do laundry in the storage unit? I want to be able to add laundry to my cleaning company and it would be better if I wasn't doing it out of my garage lol
Pay people better and don’t wear them down. Higher pay, shorter hours $30/hour+ take home plus an hour for travel. If they can make what they need in 4-5 hours a day. Say $150 take home. That’s a lot better for retention. Then don’t try to be a multimillionaire off one business. That’s when you’re taking too much from the bottom and abusing people. Put your money into other passive or near passive sources to grow it more. Pay your people well. Don’t take it all at the top. Big key to retention.
It's a good idea to give them more money for less hours. That way they're not worn out. Or offer them a shorter work week. You'll need more people but I think retention is higher. Most people don't want to clean foever, so I think turnover is gonna be natural. Have a good process for hiring and like he said in the last video, have a great company culture to insentivise retention.
Cristobal if you are watching this... how do you guys track google ads conversions from Jobber when clients fill out a submission form? I have 2 clients that switched to jobber and I can't figure out how to track conversions... I even called Jobber and they said they didn't have anything to track conversions at the time for google ads... thanks! Great video!
If you want to get a call center, you would need to contact big companies. How many people do you need? Maybe you can consider hiring an individual from the sites we mentioned. Hope this helps! ☺️
So glad the video was informative Maria. 😀Thank you for taking the time out of your day to watch. What do you feel the most beneficial piece of information was in the video?
@@UpFlip the links that were share and how he started his business. It's always easy for people to describe the success now but never describe how they got there and what were the steps and challenges. That's why I loved these videos and this video especially!
En el video anterior sobre tu compañía, si no mal recuerdo y si no entendí mal…porque mi inglés no es bueno…mencionaste q había una compañía q atendía desde la India 24/7 por un buen precio por llamada. Recuerdas?
it might be worth a shot to employ felons who have served their sentence if finding quality employees is this hard. people really want to turn their lives around but struggle to actually find an employer who will hire someone who's been to jail and that can be for something so small in america.
My friend is a ex felon . Serious offenses. I can tell you he is a1 at work. Proficient in many trades. I’m sure his current employer is extremely satisfied . He builds trucks. And learned how to weld from scratch! Has been working with hands since a younging. Proud of the change around . Everyone deserved a chance
@@Edvardco have you ever hired house cleaners? It's multiple people, and certainly they aren't unsupervised (especially in a training role). You'll find no harder worker than someone who had to waste years of their life in a cage with next to zero enrichment that they'll never get back. By all means use discretion, if someone's a kleptomaniac that's not a good fit obviously; but consider the circumstances and hire accordingly. The amount of victimless crimes that are felonies are numerable only by the experts, plenty of which due to this hilarious misuse of power we call the war on drugs. Treatment and rehabilitation should be our goals, not infinite punishment and ruined lives.
@@grimsage5809 I have plenty of experience with people that have done time, both socially and professionally. It always seems to end the same way. Just last summer I hired a ex con, luckily I was able to cut my loses at $2000. I guess it does depend on what they did, but in my experience, the risk seldom pays off.
I am on maternity leave and hoping to start cleaning business in few months but I don’t know where to start first of all I want to learn cleaning in a professional way can anybody guide me plz
It's never too late to begin! With UpFlip Academy's blueprint for a cleaning business (and more!) success is within your reach. Go check it out 👉 www.upflip.com/courses/business!
Are you able to make six figures just by doing commercial? Which do you recommend commercial or residential? In the video you mentioned you'll probably sell your business in the future, are you tired of this business or just looking for other opportunities? Thanks
You can absolutely make 6 or 7 figures with either residential or commercial cleaning, i prefer residential because of cash flow. Yes I want to move eventually into real state 🙌
I have 16 clients currently. 3more on the way. Im 43yrs old. I have bi weeklies, a couple monthly & a few weeklies. I do 18-25hrs a week & I do very detailed work. It sounds like you need better equipment, technique, &/or take homes under 4k sq ft, if you're doing 60hours a week with only 8 clients. I'm looking for employees at the moment to expand and level up.
@@The_Absent_MindsetReality how exactly does it work do you clean the house while the people are there in the home or what. Or are they move outs you clean before someone moves in
Learn step-by-step how to start your own cleaning business with Chris: bit.ly/3LL6Pmu
He put you to work... lol
Did you guys ever select a winner for the books like you stated at the 18:05 minute mark?
That guy is not a business person! He is a hero !!
To take care of so many staff and clientele with a superb organisation and politeness!
I don’t have words to praise his talent!
Absolutely fantastic!
Congrats!
I appreciate your comment 🥰
I love this interview . So glad I found this channel. I love his genuine spirit and willingness to share the resources, systems, platforms, everything.
Welcome 🙌
I went from $2,500 up to 15k a month in a span of 3 months listening to this mans advice, also purchased his course.
Let's go 🔥🔥 is not that hard once you get the systems in place 🙌
r u in a major city?
@@bamthebully yes. I’m in Massachusetts.
Javier, did you start the business after finishing the course? Is the course worth it?
How much was the course.?
@@comelon3 listened to the podcast 20x, extrapolated key things that were discussed, and implemented. I’ve also worked in the commercial janitorial field so I understand key cleaning concepts.
The info in this interview is gold! not just for a cleaning business, but business in general.
Thanks for supporting! Glad you found the value in it. What would you like us to cover next?
Cristobal has such great vibes. He's a hustler, and is so wiling to share information to future and current business owners. Great channel and wishing Cris and his company continuous success!
Excellent work! It's important to keep in mind when starting a cleaning business, you will likely need to build a team to clean different establishments. That is why it's crucial to include background checks as part of your screening process on potential team members.
Building trust with clients is vital to establish long-lasting relationships, and background checks can help ensure that your business is perceived as trustworthy by your clients. It is important to put in the effort to establish trust with clients before they allow unsupervised access to their office or home.
Absolutely!
@@CristobalMondragon Nice to know this resonated well with you! 🤗
It’s almost 2am and I made the decision of purchasing the course I’m really exited to see how my business grows when I apply everything to my business
You got this 🙌
So how are things going now? Was the course worth it?
What's the price of the course? Where can I purchase it?
How is it going?
There is so much optimism and positive energy in this channel , better than motivational gurus ❤!
Wow, thank you for the awesome feedback, Rudra!
Chris, It was nice meeting you at Cleaning and Cocktails conference. You are very humble and appreciate all the nuggets you shared in this and previous videos.
Cris is an Entrepreneur in every sense of the word!
Thanks 🙌
Great information! The only piece that was missing for me was calculation of his spreadsheet like showing the viewers how he for example mention the labor chunk of the profit comes out and i would love a breakdown of a example of how making sure your profit margins is correct knowing the numbers to charge like the industry or market is paying so you're not getting fined because your under paying your workers because your contract is with a commercial business and you got to know how much is the rates of the rooms so you know what your to charge properly.... go into more details here that was the only thing that was not discussed into more detail like an example would been helpful because he mentioned he got fined because of the numbers being off he had to pay $1000.00. Now i did hear Mr. Cristobal Mondragon say he hired a CPA but there is software called quick books does he know about this software to being great at managing the books and numbers and taxes? And how much taxes do one pay or have to put aside for a business like this a cleaning service?
I think he’ll explain that once you buy the curse ! Kkk
Hello Cristobal, I have two questions:
1. Where do you buy your chemicals and vacuum cleaner?
2. Where did you buy your insurance, bond and health insurance for you and your family?
Thank you,
Jorge
I love business. Chris seems well educated on how to run a well rounded business not sure if that’s his background or not but great job! Very informative video 👍🏽
I appreciate your comment 🙌❤️
@@CristobalMondragon no problem!
Thank you for answering my question about how to find employees. I see I am on the right track, I have to keep hiring to get the ones who want to clean. Thanks again
Love this channel.
What is the tip to finding employees i want to subcontract
I love following Cris and this business… I would love to hear about how his wife contributes to the business!!! Let’s get wives and partners on and how their contribution is crucial! 💪🏽💪🏽💯
I was wondering if she just didn't like being on camera. Because the business was her idea. I wish they would have expanded on what he told is more and why. As a couple doing business together I think we'd like to understand that dynamic.
I love the ever-inspiring UpFlip. And I loved this video with Chris and Queen Bee! Tell me please, Can UpFlip show us businesses that kids can start???? Many parents can't help their children, or grandchildren in this because not everyone has nurtured the entrepreneurial spirit in their own life, or are not good teachers! Can UpFlip HELP on this? Lives Will Be Changed, Generations Will Be Changed. Thank you for your time and consideration of this, Suzay
We really appreciate your kind words Suzay and we love the idea of making a video focused on kid friendly businesses. 😀💖We have lots of young viewers and we definitely want them to be aware of how many options they have in the business world while they're chasing their dreams. Do you feel we should find a young entrepreneur to interview or do a video with 5 businesses a child can start?
Thank you, I have some children I pray for who are latch key, as in spending much alone time at home waiting for the single mom to return. these are good children. Empty time is wasted time in this sped-up, grow-up fast world. It would be better to become an entrepreneur than work for someone else. Thank you Amazing UpFlip!
@@UpFlip Absolutely, YES and YES! Thank you again so much, Auntie Suzay
❤
Great idea I have kids what I want then to do there own money, so they Can appreciate.
Dude and his Wife are absolutely incredible people, all the best!
Glad you love this video! Hope you also watch our other content and find value in them. Any business you want to see next? ☺️
Thanks amigo ❤
This is a great channel with great content, I love it. But I think you have done enough videos on cleaning business and car detailing business. All in all, this is life changing channel
Thanks for the feedback, defiently something that we're working on.
Mind ur own business bro
I specifically come here to look for cleaning business videos .. exterior, interior, etc
For what it’s worth @upflip 🤷🏼♀️
Everyone is jumping into housekeeping businesses. There won't be enough employees if you all run a business as cleaners. Honestly, not all of you will make it, you have to really like to clean vs getting into it to only just sit behind a desk doing all the paperwork, while others do the labor. This career is a labor of love, community & CONSTANT interaction with those whom you serve. The question is, are you likeable, are you honest, are you really there to help make a difference in others lives, or just take the money & run. Your clients will notice!!! Mine can tell the difference between me & the last company who cleaned, a massive gap. My clients are like long lost families to me, they resonate on the same level as me, they care if Im doing well, as I care for them. My clients are truly the BEST. I'm all day, every day, multi-tasking with them, their lifestyle schedules, conversing with them till the cows come home really. Sometimes I feel like Elvis, & sometimes Santa Claus. Lol. I joke with their kids, their pets come up to me like were old friends, & I've even had lunch &/or dinner with some of my clients. They can't get enough of what I do for them. It's VERY fulfilling & humbling. Massive amounts of GRATEFULNESS. So if you're in it for the wrong reasons, like making a fuckload of money. You won't be successful. You will have losses. You are not in the right mindset to do what is required. Therefore, causing chaos out of the need to survive versus working together. I have 14 clients, and growing (weekly/biwkly). And when I add a couple of employees they will be expected to be at the same level, working as a team who cares as much as I do. It's all about karma. Law of attraction. Divine Time. Not greed & survival mode.
(No, I don't respond to negative replies. Which means, you don't resonate with this. If you have done the internal work, within yourself, then your outside world will 'project' it. That's the only advice I'll give you.)
There's some truth to what you say 🙌
Very well said, B Barron! We're so happy to know that your business is your second home. Not everyone can say that for themselves. Cheers to your success! 🔥
@@UpFlipthank you! I got to full capacity by word of mouth this February and currently now have 4 new employees who want to work, took time for the workforce to come back. They want good energy, good environment and good clients. Good all around!! 🎉 Couldn't be more excited!! Plus more clients on their way. 😊 So fulfilling that my hard work, dedication & effort is helping so many. I am very humbled by it. Sorry it took me a year to respond. I didn't even know I had responses.
@@CristobalMondragonthank you! Learning is a constant & consistent evolution of forward change, that I look forward to. So far it's been worth it! Im so used to the challenges, Im addicted to experiencing more change. I love it. ❤
This was a fantastic interview! Cristobal was super helpful!
I'd love to see videos of those who started businesses near retirement age or in retirement.
Added to the suggestions list!
Thanks for your videos bro, I learned from you and now using your advices for my Handyman Business.
It's our pleasure Ashur. We're so excited that the videos have been so helpful. 😀👍💪Congrats in getting your Handyman Business started. Please keep us updated with your business progress.
ashur what's a handyman business? thanks though, i'll look into it.
I'm a new company and I'm struggling to get contracts or job. Your very motivational
Best of luck! 👊
I bought Chris's cleaning course & I'm glad I did cause I have may the right choice.
❤️
@@CristobalMondragon hey Chris sorry to bother you but I have a question about when you get a book from your first customer do you go and does the job yourself or you simply hire an employee? I'm not sure if that's on the training course or maybe I didn't get that far yet. Thanks
@@sunny753 you can do the jobs yourself, but you can also hire subcontractors so you only pay per job and not worry about paying hourly
@@CristobalMondragon oh okay. So I would just look online for subcontractor worker? I'm guessing?
@@sunny753 yes correct but make sure to understand the rules to work with them
You inspired me and now I have 15 airbnb hosts I clean for. I am looking forward to scale up my business. Thank you
Woohoo 🙌
Is it really profitable?
@@CristobalMondragon how do I charge cleaning time and how much I need to pay customers for me to still earn. Thanks in advance
@@franeambis3408 figure out how much your cleaners will get paid, add 20% for operation costs, 15% tax and add 20% profit, it will give you the amount you need to charge
@@CristobalMondragon do you have some kind of online course?
Chris is my cleaning hero
Haha thanks 🙌
Fantastic interview and the course looks like it will be even better!❤
That's for sure! He's a smart man, and there's so much to learn from him!
Thanks @cristobalMondragon for all this valuable information. Question what’s sites do you use/recommend for the refill products. Like shampoos, lotion, soap etc?
Thank you have a good new year and hope u had a good Christmas love D
Thanks! You as well 🙌
How much is the course? I only see try free trial
Feel free to check out the free trial first, and you'll see the pricing options afterward! 🙌
I want to start Airbnb business and outsource cleaning& repair are the keys to automate , and have more time.
The giveaway should have been a free cleaning service for your entire house 🙃
i really like the check list and pictures
thanks for this feedback! Anything else you'd like to see more of?
Not digging your chat bot on the sign up landing page. 🤬 Other than that, I’m loving this content. Oh, one question; HOW MUCH IS THE COURSE 😊
For more information about our course, please head over to our course page ( course.upflip.com/cleaning-business-course ). Hope to see you as one of our students! ☺️
I LOVE THIS CHANNEL !!!
I’m running a $1M plus cleaning business, we have brand new fleet of vehicles, commercial insurance, and actual offices. Plus, we pay fixed salaries to our cleaners of around $750/week. That being said, I highly doubt his profit margins are only 15%, someone is claiming lots of tax cuts here….
How long did it take you to get to $1m and how many reoccurring clients do you have? What % do you net?
@@seattlerain101 it took us almost 2 years to get to $1M in sales. We don’t have many recurring clients (73 to be exact) as we are focused on post construction cleanings. Lots of marketing spending, SEO, Ad words, social media, etc.
@@seattlerain101you can actually double and triple revenue, profit an cash flow if the business by doing rollup. It means acquiring same kind of business like buying more of same cleaning business. Makes sense?
Did you think his profit is more than 15%?
Hi, my opinion on how you can improve your podcast is by using warm classical background music instead of what you currently use. Classical music is proven to stimulate your mind whereas I personally find the current music distracting.
I think the music's nice
Great interview Cristobal!
Thanks 🙌
Are the washer and dryer hooked up?
Inside the storage unit?
Good advice. What is the software to keep organized?
Been waiting on this one
Wonderful kevin. The wait is over. 😀😀Are you in the same type of industry?
Whats the scheduling software you use please. Thank you
He's using Jobber. Hope this helps! ☺️
What program did he use to keep all his clients and jobs organized
Bookingkoala
Any suggestions on where to purchase the cleaning supplies?
Thanks for your info
This channel is amazing. Where do you get the funds to make all these videos?
Self-funded, but now RUclips and sponsorships ;)
Can you please tell me what the app is that you use for checklists , credit cards and confirmations.. thank you because my son in college is starting a cleaning co.
That's great to hear! We have a cleaning course that can surely help you sort your potential cleaning business from top to bottom 👉 course.upflip.com/cleaning-business-course
This course covers everything you need to know (and more!).
Hope to see your son as one of our students! ☺️
Thank you and I really appreciate it
For a small accident like what happened with your employee's wrist, would you not have been better off to just pay her medical bills and off-time yourself, instead of using insurance?
When the workers goes to the hospital they get asked where did the injury happened, it they say it wasn't while working they don't get coverage. Since it did happen at work they won't be lying to the doctors
I see an abundance in laundry service. @Cristobal, is this an extra service that you only offer STRs or regular home cleanings as well?
I just looked at some of the prices, how the heck is it possible to charge that much? What kind of clients are you getting brother!?
Targeting high income households making over $100K per year 🙌
Hey Chris, phenomenal video. Had a random question for you - how do you go about importing your property management/Airbnb cleans into Jobber? I reached out to Jobber support and they don't have ical import so I'm wondering how you guys handle it
Hi can you send the link for the courses after watching the videos there are no button to press for the learning courses thanks.
I have a question how do you take payments from the customer. And what is the best idea to take payments from the client?
I use stripe to collect the credit card payments
I use Paypal business for customers who want to pay with credit/debit cards. Because it has an invoicing system, some people prefer this for tax write offs etc. The way the system is set up is very quick and easy to use, for both me as the business owner, and the client. They do charge a percentage of every transaction though which I'm not a fan of, but every system that accepts card payments does, that I know of.
As far as billing, for residential customers, I require payment the same day of services. They can pay me in cash, check or via paypal. If the customer isn't home at the time of services (they normally aren't), I will tell them how much it will cost and they leave the money. If they are paying with a card, I will email them an invoice before leaving the residence and they always pay within a few hours.
Yes I m in Philippines good idea too this business
Hello UpFlip. I have sent multiple requests on the course's homepage with some questions I have with no response. I wanted to know if this course gives you full training on how to actually clean and the train employee on how to clean. Also the refund policy on the home page states 30 days no questions however if you click the link for the term it's stating a whole list of items are needed for a refund, please clarify, thank you.
What app are you using for cleaners to check?
Hey Chris, what wordpress plugin did you use to manage your KB and document all of your business practices?
I use elementor 🙌
@@CristobalMondragon awesome thanks, appreciate it.
I loved this video lots of insight forsure, there was one social network I noticed he didn't mention that would help him gain more traffic and that's LinkedIn. So please pass that along to him. I love his customer service and the way he treats his employees. Keep up the work
I appreciate the advice 🙌👊
You should interview Sonoma Stronghaul junk removal Matt & Jojo.
They also have their own RUclips channel
They would be a good success story earning six figures doing junk removal
Thanks for the tip. Following them now.
Thank you first choice. We'll look into this business.😀 Can you send their info to our email media@upflip.com?
My fav episode
Thanks 🙌
I think the podcast can be improved by actually hearing the fans read their own questions by inserting a fan-submitted audio clip. I know it's easier to read questions yourself that fans have asked, but it makes the podcast more personal if you actually hear those fans in their own voice.
This is a brilliant idea Gilberto. 😀We'd just have to figure out the best way to do it. Do you have any suggestions for us?
Anchor App for Podcast offers this feature I think
Which insurance is the most convenient or suggestions ?
Next insurance
HI how much is this course? How long it takes? thanks
Great video. I'm wondering, how does Cristobal prevent employees from stealing valuables from clients?
Background checks before sending them to peoples homes
@@CristobalMondragon Hi Cristobal, i'm in HR/Recruitment so employee retention and acquisition will probably come easy to me. I know exactly where to look here in Toronto but the 'customer acquisition' is what's making me hesitate. Is it all marketing? how do I go about acquiring customers.
@@ibizawavey8630 literally the easiest part. employee retentions is much harder
This is a good question and something that I worry about with my own cleaning business. Background checks, comb through their social media accounts if you can to get a decent feel for what kind of person they are, references and also making sure your business is insured and bonded. If a customer has alot of valuables around, something that makes them feel better is knowing that they are fully covered in the event anything is damaged or stolen.
@@bamthebully "literally the easiest part" - Please enlighten me. EASIEST being the operative word here, how would I go about getting clients? because I know where to go to get good honest people looking for work. Thanks!
I checked the course and Id like to purchase it, but i have questions. How can i get in touch with Chris and get some more info about it?
You can reach out to him through his website!
@@UpFlip which is?
@@martinboyanov4063 www.qbclean.com. Let us know if you need any other help!
@@UpFlip Thanks for your assistance, but i dont see how to reach him through this website
@@martinboyanov4063 then reach out to support@upflip.com and ask for his email.
Hey Cristobol, any word on reaching out to Upflip? I still haven't gotten a reply. I am really interested in your course and the time says discount expires September 5th
What's the app that he uses for scheduling,ect?
BookinKoala
I wanted to know how you handle cases where one of your employees steals something from consumers' homes
Before employment, companies would usually have a contract inclusive of all the "rules". This would usually include what to do should theft be involved. Hope this helps! ☺️
That's why is recommended to do background checks before hiring, and if it happens you'll be covered by the insurance
That's why is recommended to do background checks before hiring, and if it happens you'll be covered by the insurance
I am not finding any urls to the direct course. I find a free training. What's his paid course url ?
Thanks
If they're not telling you upfront how much the course is, that tells me that it's possibly very expensive. I hate when they try to sell me like some late night TV infomercial. Give me that price up front.
How did he fine his customer support in the Philippines 9:07
How do you manage your scheduling with the Airbnb cleanings? Do you use any software or programs that sync clients Airbnb accounts with your scheduling?
Turnoverbnb
How do you do laundry in the storage unit? I want to be able to add laundry to my cleaning company and it would be better if I wasn't doing it out of my garage lol
We don't do the laundry there, a laundromat picks up the laundry every Wednesday
he have a cleaning business but dishes in the sink, he knew camera man was coming lol
Hahaha good catch 😅
Pay people better and don’t wear them down. Higher pay, shorter hours $30/hour+ take home plus an hour for travel. If they can make what they need in 4-5 hours a day. Say $150 take home. That’s a lot better for retention. Then don’t try to be a multimillionaire off one business. That’s when you’re taking too much from the bottom and abusing people. Put your money into other passive or near passive sources to grow it more. Pay your people well. Don’t take it all at the top. Big key to retention.
He does pay his people well. Even higher than average. ☺️
Look Mr. Socialist, his profit is only 15 to 20%. So when he says he grosses $1 million it means he only takes home $150k to $200k per year.
It's a good idea to give them more money for less hours. That way they're not worn out. Or offer them a shorter work week. You'll need more people but I think retention is higher. Most people don't want to clean foever, so I think turnover is gonna be natural. Have a good process for hiring and like he said in the last video, have a great company culture to insentivise retention.
Cristobal if you are watching this... how do you guys track google ads conversions from Jobber when clients fill out a submission form? I have 2 clients that switched to jobber and I can't figure out how to track conversions... I even called Jobber and they said they didn't have anything to track conversions at the time for google ads... thanks! Great video!
You can use a free software like Trello to keep track of your leads so you can see how many actually converted from each different source
What app do you use?
How do I get a call center in the philipines?
If you want to get a call center, you would need to contact big companies. How many people do you need? Maybe you can consider hiring an individual from the sites we mentioned. Hope this helps! ☺️
@@UpFlip thank you!
Wow I clean homes 🏡 this is helpful
What are the best Vacuum Cleaners for such business?
ProTeam vacuums
@@CristobalMondragon Sadly I can't get them in Europe
@@GamestarsBulgaria that's a bummer!
Does this course would be suitable for Australian standars?
As long as you can run Google ads and that the software we use is available in Australia you should be good
Can’t find course prices anywhere, not even on the site. WTF! Major red flag.
More interactive “cleaner or pro asking live questions on the job approaches
What software is he using
That intro was hilarious omg HAHHAHA
😅
He should make his own cleaning supplies to save money and create another revenue source
Already looking into that 🙌
I'm curious do they run their own ads or does someone manage it for them?
Hi I wanted to ask does the course work internationally? Messaging from the UK?
Dude... think about it. Are there house cleaning businesses in your city? Of course there are. Jesus. Use your brain.
What software does he use to organise evrything? any ideas?
Bookingkoala and slack
@@CristobalMondragon The main man himself! Thank you :)
@@danieledney5775 welcome brother 🙌
So much amazing information! Thank you
So glad the video was informative Maria. 😀Thank you for taking the time out of your day to watch. What do you feel the most beneficial piece of information was in the video?
@@UpFlip the links that were share and how he started his business. It's always easy for people to describe the success now but never describe how they got there and what were the steps and challenges. That's why I loved these videos and this video especially!
Please, would you tell me, which virtual receptionist company do you use??
I don't use a company, I hire people directly 🔥
En el video anterior sobre tu compañía, si no mal recuerdo y si no entendí mal…porque mi inglés no es bueno…mencionaste q había una compañía q atendía desde la India 24/7 por un buen precio por llamada. Recuerdas?
@@dv8235 no son de la India, son de Filipinas
@@CristobalMondragon Hi Cristóbal don't you use Ring Central like you said in the video?
@@daijardindd yes but I'm moving to Openphone
it might be worth a shot to employ felons who have served their sentence if finding quality employees is this hard. people really want to turn their lives around but struggle to actually find an employer who will hire someone who's been to jail and that can be for something so small in america.
My friend is a ex felon . Serious offenses. I can tell you he is a1 at work. Proficient in many trades. I’m sure his current employer is extremely satisfied . He builds trucks. And learned how to weld from scratch! Has been working with hands since a younging. Proud of the change around . Everyone deserved a chance
Do you really want felons combing over ever inch of your home, unsupervised?
@@Edvardco have you ever hired house cleaners? It's multiple people, and certainly they aren't unsupervised (especially in a training role). You'll find no harder worker than someone who had to waste years of their life in a cage with next to zero enrichment that they'll never get back. By all means use discretion, if someone's a kleptomaniac that's not a good fit obviously; but consider the circumstances and hire accordingly. The amount of victimless crimes that are felonies are numerable only by the experts, plenty of which due to this hilarious misuse of power we call the war on drugs. Treatment and rehabilitation should be our goals, not infinite punishment and ruined lives.
@@grimsage5809 I have plenty of experience with people that have done time, both socially and professionally. It always seems to end the same way. Just last summer I hired a ex con, luckily I was able to cut my loses at $2000.
I guess it does depend on what they did, but in my experience, the risk seldom pays off.
@@Edvardco OK, but that's your discretion.
has anyone purchased the course?? do you recommend?
Who knows. You can’t get course prices anywhere!
I am on maternity leave and hoping to start cleaning business in few months but I don’t know where to start first of all I want to learn cleaning in a professional way can anybody guide me plz
It's never too late to begin! With UpFlip Academy's blueprint for a cleaning business (and more!) success is within your reach. Go check it out 👉 www.upflip.com/courses/business!
@@UpFlip Is this course good for America only because I am in Canada
Are you able to make six figures just by doing commercial? Which do you recommend commercial or residential? In the video you mentioned you'll probably sell your business in the future, are you tired of this business or just looking for other opportunities? Thanks
Other opportunities like real estates
You can absolutely make 6 or 7 figures with either residential or commercial cleaning, i prefer residential because of cash flow. Yes I want to move eventually into real state 🙌
@@CristobalMondragon what would you want to do in Real Estate?
@@Brighterlivingclean i want to start buying duplexes so I can turn them into Airbnbs
How much is the course?
You can’t get course prices anywhere! So frustrating. I don’t know how you sell a course without a price. Sign a blank check?
@@danielmabie1688 it was a few hundred I think, there's a few out there though. If you want the gold nuggets drop me your email
Same one have this book?
What are the 2 or 3 software and apps that the owner of Queen Bee mentioned or hinted during the video?
Thank you for sharing.
Bookingkoala, slack and ringcentral
@@CristobalMondragon Thank you for your answer.
Interested please
House cleaning is not an easy job, an 45. I have 8 clients , I clean 60+ hours a week ,alone !!! it’s not an easy job.
Maybe you can consider hiring some help to ease the burden. That way, you can scale your business and not always fly solo. Hope this helps! ☺️
That's why you need to hire people, if you trying to do everything yourself you'll get burned out
I have 16 clients currently. 3more on the way. Im 43yrs old. I have bi weeklies, a couple monthly & a few weeklies. I do 18-25hrs a week & I do very detailed work.
It sounds like you need better equipment, technique, &/or take homes under 4k sq ft, if you're doing 60hours a week with only 8 clients. I'm looking for employees at the moment to expand and level up.
@@The_Absent_MindsetReality how exactly does it work do you clean the house while the people are there in the home or what. Or are they move outs you clean before someone moves in