The customer who will never return...

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Several years ago, Sam Walton established what would be a line of action in the behavior of Walmart's work teams; a strategy that governs first-hand the decisions of this great company, and that has served as a source of inspiration for many others, which, has Walmart, take with determination and passion the objective of ACHIEVING THE MAXIMUM SATISFACTION of their consumers.
Beyond the cliché that most expressions referring to customer service have become, for all companies that have made a sincere commitment to their markets and consumers, they have had the satisfaction of reaping the fruits of their actions. Listen carefully to this brief reflection and share your opinion on this very transcendental, but sometimes also so undervalued, topic.

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