Hello I was wondering if you could possibly help first of all I replaced the screen on iPhone 11 everything works except it saying unable to activate face id
maranda walling sis, If you have replaced the screen, it could be a the main problem behind the issue. According to Apple Discussion, quite a few users who have faced the issue.😊
У меня была такая же проблема. Всё перепробовал, не помогло. Потом в отчаянии со злости нажал на левую верхнюю часть дисплея (слева от микрофона) и о чудо, всё заработало!!! Видимо отошел контакт).
Brother my iphone doesnt have true tone but if i turn the brightness to 0% and if i add the flash then brightness goes up… can u please tell what will be the prblm
I have that same but the thing is I don't have those options: Reset Face ID and Set up an alternate appearance. Anyway I can have them show up? iPhone Xs, iOS 16.4
Creative Console arts bro, If you have done a display change, it can cause problem with Face ID, according to some users, after they have changed the display of their Face ID.😊
As I am working for iOS tech support the main issue is with the screen protector, if you have screen protector most of the time the screen protector will be covering the sensors so remove the screen protector and clean the camera and sensor and restart the device and try to set up it will work.
Hello bro, i had do all things but it still not working but i had note when i restart my iphone then have the notification appear "FACE_ID_ISSUE_NOTIFICATION-TEXT_IPHONE" what should i do with this ? thank in advance
my face id is working after restart or force restar but after som time [idk 30mins or less] face id is not working no alerts are showing and if i reset it and go setting new face id it is not continuing and i need to restart again or force restart
@@Fix.369 bro, I followed all the instructions you told, all of them were successful but I couldn't complete the method because there is no "set a different view" option on iphone x.
Niraj thapa bro, Check if your front camera is working or not. It is not it can cause the problem. Follow the ways we have showed in the video. It should fix the issue. 🙂
Hi. Actually I have the same issue. It's all working fine then I can see it won't scan my face so I reset my face id and it says face id not available so I updated to 14.7 and it didn't fixed the problem. True tone gone. Siri was not working and the battery drains too fast. Hoping it woukd be fine by ios 15 and nothing happened. The next day after updating siri became fine. Nothing more.
Extremely helpful for diagnosis. Mine had the light sensitivity issue. A few jigs and shakes, bam, somehow FaceID can be set up now and works well. Don't know how long it'll last though...
@@blediavdiu9556 Did find any answers on internet we should go in a shop to see were does the problem come from but with COVID around I don't think there are a lot of phone shops open rn
yo yepu Bro, Yes, Resetting All Settings should remove all your Device Password and WiFi and network Information. It won’t delete any of your personal contents or Apple ID password. 😇
How to fix it on my Xs Max ? I have done all of your process but it didnt work except the experiment testing with the light shows that the camera truedepth still alive. Sorry for my bad English
Hello I hope you can help me with this. My face id isn't working its an ip11 I tried updating to the latest ios but still didn't work also I already did reset the face id and the settings but its still now working, when I try to set up for new face id its says "face id issue. theres an issue with you iphone's ability to use face id" I hope you can help me with this one.
I have iPhone XS Max the brightness test is good but I did all and still can’t use face is it’s say “A problem was detected with the TrueDepth camera face is disabled” This is another thing I can try? And I already update it after it’s gone bad nothing work
the second way that you gave to solve the face id repair, it really worked. my face id has recovered, and can be used. Thank you for all this, sir. 20-07-2022 🇲🇨
For some reason the Hard reset It’s not popping up tells me to shut it off automatically because the (EmergencySOS) pops up in the middle. What was the steps I tried volume down volume up and hold power at the same time but it doesn’t shut off automatically
Undead911bro, For Hard reset you need to connect iPhone to PC, then quickly press and release Volume up then Volume Down button. Now Press and hold the power button until the Apple Support logo appears.😇
the screen tell enter the passcode and why did you said password???! I thought we need to enter password two…. including the password for the id and the passcode which you have said enter password…..gossss
I did everything but it didn't work. As you said, I checked the flashlight on sensor and found that the sensor is working properly. Where is the problem then? iphone 11pro
Mine is iPhone 12 Pro Max, running 14.6 when the problem occurs. Not having any physical damage and my front&back cameras, faceID and flashlights are not working. Ways I tried: 1. Update iOS to 14.7 beta 1/2/3/4 2. Update iOS to 15 beta 1/2 3. Restore my phone 4. Reset all setting 5. Reboot my phone All couldn’t work.
Choo Sheng Gen sis, If your iPhone does not have any physical damage apparent, and these Methods does not fix the issue, you can give your iPhone a hard reset as a last ditch effort, if it also does not fix the issue, it can be a hardware Problem, like some internal sensor broken. You need to take it to Apple Service Center.😊
i did exactly everything you did too I did the 15 beta and restarted my settings and phone and nothing. im going to try restarting my phone completely ill let you know if that worked
Ciao, ho fatto tutta la procedura ma mi dice "Si è verificato un problema con la fotocamera TrueDepth. Face ID è stato disabilitato". Come posso risolvere il mio problema? Grazie. (iphoneX ios15 pubblic beta4)
PiegatoreSolidworks bro, ciao, se dice che è un problema con il sensore truedepth, è un problema hardware e devi ripararlo per risolvere il problema. 😊
Hello bro, i had do all things but it still not working but i had note when i restart my iphone then have the notification appear "FACE_ID_ISSUE_NOTIFICATION-TEXT_IPHONE" what should i do with this ? thank in advance
my face id stopped working, i did reset face id, but when I am trying to set it up again, (in the stage of positioning your face within the frame) it never recognizes it and I can't go forward. my true depth camera seems to be working, I did your test and the camera in portrait mode finds my face with ease as well.
@@abeebayodeji3425 it could be a hardware problem or the actual sensors itself. i wanna take mine somewhere to get it fixed but i don’t feel like blowing money on something as small as that, but yeah it’s worth a try
DARKAI GAMING bro, Have you reset all settings, Still face ID not available? In that case even if the sensor is working, sometimes it can be some other delicate components which is causing the problem. In that case you have to take you to repair center.😊
@@Fix.369me ip x and true tone is not showing it was workijg very good and today i shut down my phone and it did'nt worked after the restart i had repaired tha Face id 1.2 days ago
I dont have reset face ID and I dont have an alternative face ID 😢
Hello I was wondering if you could possibly help first of all I replaced the screen on iPhone 11 everything works except it saying unable to activate face id
maranda walling sis, If you have replaced the screen, it could be a the main problem behind the issue. According to Apple Discussion, quite a few users who have faced the issue.😊
There are many videos on this issue but yours is by far the best. Thank you.
3:00 I turned off those option and reset, then turned on and worked for me thanks
У меня была такая же проблема. Всё перепробовал, не помогло. Потом в отчаянии со злости нажал на левую верхнюю часть дисплея (слева от микрофона) и о чудо, всё заработало!!! Видимо отошел контакт).
Brother my iphone doesnt have true tone but if i turn the brightness to 0% and if i add the flash then brightness goes up… can u please tell what will be the prblm
Me pasó lo mismo , tuve que actualizar el software última versión y me funcionó el Face ID
On my phone not showing alternative reset and reset facelock
Rabin Gurung bro, Give your iPhone an All settings reset, then set up your face ID again, it should fix the issue.😇
My true tone is not showing when I long hold the brightness , is there any where I can on my true tone ?
I have that same but the thing is I don't have those options: Reset Face ID and Set up an alternate appearance. Anyway I can have them show up? iPhone Xs, iOS 16.4
Dukens Floreal Bro, Have you tried Resetting All settings? It might work for you. 😊
@@Fix.369 yes I did it twice but it didn't work. I had to take it in for repair. Thanks!
Hi, thanks for this video. The test on my. iphone 12 pro max works. But i try your process but face id always not fix. Please help me. Thanks
Same here 😭
Does iPhone 12 mini also have this or not. I just got my display changed and my Face ID is not working what to do help!!
Creative Console arts bro, If you have done a display change, it can cause problem with Face ID, according to some users, after they have changed the display of their Face ID.😊
Thank You so much bro!! You repaired my iPhone 12!
As I am working for iOS tech support the main issue is with the screen protector, if you have screen protector most of the time the screen protector will be covering the sensors so remove the screen protector and clean the camera and sensor and restart the device and try to set up it will work.
Arun Nadar bro, thanks for your Tip, We will keep it in mind in future.😇
Where?
Didn't work for me. Thanks for costing me a screen protector...
@@techsocial626 thx for saving me
Hello bro, i had do all things but it still not working but i had note when i restart my iphone then have the notification appear "FACE_ID_ISSUE_NOTIFICATION-TEXT_IPHONE" what should i do with this ? thank in advance
What if after i've done all the method and it's still not working? My true tone is still active and working flawlessly
Carlos Max bro, Make sure you have good internet, sign out of apple ID, give the iPhone a force restart, sign in again, then activate the Face😊
It didn't work, even i already restore my iphone with itunes in DFU mode. It still doesn't work
@@carlosmax5128 he’s a liar 😞😔😣
On which IOS you are facing this problem?
Your face id detector is broken
hello, I changed the phone screen sink. Faceid and volume up button are malfunctioning. What will happen as you show?
Savaş Bro, It sound like a hardware issue, you need to take it to Apple Care.😊
You’re amazing 🤩 I did as you had instructed and my Face ID is working 🥳what a Christmas miracle 🎉❤you’re a 💫 ❤
Lisa Njekwa Sis, Most welcome and Merry Christmas. Appreciate your complements. Glad your problem is fixed.😊
I can’t find a “reset face is” on my iphone X
my face id is working after restart or force restar but after som time [idk 30mins or less] face id is not working
no alerts are showing and if i reset it and go setting new face id it is not continuing and i need to restart again or force restart
Message clintontech78 on !G he's the best solution ever💯.
I’ve got the same issue
Hello. Do you have a solution for iphone x? (Google Translate)
Bro, The ways showed in this video would work for iPhone X too.😊
@@Fix.369 bro, I followed all the instructions you told, all of them were successful but I couldn't complete the method because there is no "set a different view" option on iphone x.
I try my I phone x not active there show Face ID is not available
Niraj thapa bro, Check if your front camera is working or not. It is not it can cause the problem. Follow the ways we have showed in the video. It should fix the issue. 🙂
If you find out the solution then please do let me know, cuz I’m facing the same problem
Hi. Actually I have the same issue. It's all working fine then I can see it won't scan my face so I reset my face id and it says face id not available so I updated to 14.7 and it didn't fixed the problem. True tone gone. Siri was not working and the battery drains too fast. Hoping it woukd be fine by ios 15 and nothing happened. The next day after updating siri became fine. Nothing more.
@@valenabuel9238 e aí resolveu o problema estou com o mesmo problema no iPhone X não tem a opção tom verdadeiro
it worked after the hard reset, thanks
Im having face id problem.....will this issue cause any other problem in future if dont fix it?.. And will the front cam stops working
Syam Bro, If nothing is working, it can be a hardware Problem. You would have to repair it.😊
For me reset of all settings worked thank you 🎉
what sorftware version is this?
I have changed the display of my 13 pro max and I don’t have the true tone option and my face id is also not working how to fix?
abdullah._.69 Bro, It sounds like a hardware issue, If the Truedepth Camera is damaged while changing the display Face ID won’t work on your iPhone.☺️
Hello sir I don’t see True Tone it’s gone completely, what’s the issue with that?
Jason Smith Bro, Check in the Display and brightness section, you should find it there.😊
@@Fix.369 it’s not their on my Face ID is not working
Hi I have buyed new iphone 12 and I just updated when it updated face id is disabled what i should now please let me know
Same problem for me also yesterda I updated ios 15.6.1 after that face id is not working???? Did u find any solution?
my iphone xr can scan my face and save the scan but when i try unlock my iphone it cant open. can you help me why and the solution?
Message clintontech78 on !G he's the best solution ever💯.
@@arowoloabimbola432 thanks.
I’ve tried many videos including this and nothing works 😩😢😭
Xecutez bro, If nothing is working, it can be a hardware issue, and you have to repair it.😊
it didnt work for me either but i reset my face id then turned off require attention for face id and then it let me set it up
Same 😕
Turn ur phone completely off
Same here. It makes no sense to me
Extremely helpful for diagnosis. Mine had the light sensitivity issue. A few jigs and shakes, bam, somehow FaceID can be set up now and works well. Don't know how long it'll last though...
Sis, Glad the video was helpful and your Face ID is working now. Hope you won’t have any problem with it again.😊
Thank you!!❤❤❤❤❤ big help! My Face ID is working now.
For some reason, I don’t have the option to set up and alternate appearance
Goomba_77 Bro, If you fave already added two Face ID’s then you won’t get Alternate Appearance option for face ID.☺️
D ip x gmna cra perbaikan face id ny.?
Thanks dude it’s really work 🎉
Will my Apps get deleted
Still not working so what should i do??
Hasib Hossen Shanto bro, If nothing is working, it can be a hardware problem, and you have to take it to the service center.😊
It works on iPhone 11 Pro after reset all settings. Thanks🎉🎉
does it erase your photos or info?
When I’m trying to set Face ID up it says move a bit higher/ lower any repair for this ??
Same for me if you fixed it could you tell mr how
@@blediavdiu9556 Did find any answers on internet we should go in a shop to see were does the problem come from but with COVID around I don't think there are a lot of phone shops open rn
Check Portrait in front isn’t work too. That’s why.
@@PHALsothea. portrait mod doesn’t work to yes and how can I fix it ?
It broken in front camera need hardware repair 👨🔧
thank you i just figured out its working
Thank you so much I can do it ❤❤
When you reset all. Do you lose all the passwords?
yo yepu Bro, Yes, Resetting All Settings should remove all your Device Password and WiFi and network Information. It won’t delete any of your personal contents or Apple ID password. 😇
How to fix it on my Xs Max ? I have done all of your process but it didnt work except the experiment testing with the light shows that the camera truedepth still alive. Sorry for my bad English
nhungochoang501 Bro, If nothing is working, then it can be a hardware issue, you need to repair it.☺️
Having the same issue after updating to iOS 17.1
Thank you = cheap screen protector blocking the lens ,a clean up and a new good quality screen cover now working 100%
Hello I hope you can help me with this. My face id isn't working its an ip11 I tried updating to the latest ios but still didn't work also I already did reset the face id and the settings but its still now working, when I try to set up for new face id its says "face id issue. theres an issue with you iphone's ability to use face id" I hope you can help me with this one.
Suicidoll Bro, If nothing is working, it can be a hardware issue. You need to repair it! 😊
Thanks brother this trick is work❤
I dont have a True Tone Camera and I have a iPhone XS
I have iPhone XS Max the brightness test is good but I did all and still can’t use face is it’s say “A problem was detected with the TrueDepth camera face is disabled”
This is another thing I can try? And I already update it after it’s gone bad nothing work
Hanan Belis bro, It is probably your True depth censor is broken, in that case you would need to take it for repairing.😊
Message clintontech78 on !G he's the best solution ever💯
the second way that you gave to solve the face id repair, it really worked.
my face id has recovered, and can be used.
Thank you for all this, sir.
20-07-2022 🇲🇨
so i did everything yet still doesnt work for me
so when i try to make a faceid it freezes and say "faceid not availaible try again later"
same
Me too
Me too
Me too so what should we do
@@hala9527 idk but it happened to me last week and i been trying everything, its making me mad man
I have done all of the above and my iPhone 12 max Face ID is still not working
Bimpe Iyayi sis, If nothing is working, it can be a hardware problem. You have to repair it.😊
I tried all the steps. The sensor works well updated reset yet nothing 😭
Megan Taylor sis, It could be some major hardware issue, if nothing else works, and you have to take it to service center.😊
For some reason the Hard reset It’s not popping up tells me to shut it off automatically because the (EmergencySOS) pops up in the middle. What was the steps I tried volume down volume up and hold power at the same time but it doesn’t shut off automatically
Undead911bro, For Hard reset you need to connect iPhone to PC, then quickly press and release Volume up then Volume Down button. Now Press and hold the power button until the Apple Support logo appears.😇
Message clintontech78 on !G he's the best solution ever
@@Fix.369 thanks!
the screen tell enter the passcode and why did you said password???! I thought we need to enter password two…. including the password for the id and the passcode which you have said enter password…..gossss
after a big fall the light sensor is still working but face id isnt, idk what to do
im in the same hole
My face id is working after i turn off the cellphone then after 1hour didn’t not again open my face id 😩
Same as mine 🤧🤧🤧😥
2:19 it’s really working
Thank you brother 🙏
Dipak Luitel bro, You are most welcome. Glad your Face ID Problem is fixed.😊
Thank you brother ❤️
Mr Ziyan bro, Most Welcome! We are always happy to help!
I did it!!! Thanks a lot ✨
At first it was saying reset. But now when I go to it I can’t even touch anything but I see it there. Help what to do
VBlogs bro, Give your iPhone a all settings reset, then try again, it should fix the issue.😊
Same
Thanks ❤️❤️love you brother 🥰
bro its working for me , i just restart my phone and my face id is working tqvm bro
I've done everything you've mentioned in this video, but still doesn't work, Do you think it's hardware issue?!!!
Water damage?
Hello sir, I did the 4 processes and it is still not working for me
Tandavane Dinesh bro, If none of them work, it could be a hardware issue, and you need to take it to Apple Service Center.😊
Tnq u soo much this the helpful video❤
It worked tysm
It works perfectly after restarting my phone ❤❤❤
Thanks so much🙏🙏you made my day🎉😂😅
Kudos👍✅✅
Kaise hua apka
It didn’t help for my iPhone 11 Pro but sensors are working
SajalFatima-bg4ko Bro, Make sure you your iPhone is up to date. It can fix the issue.😊
No!
Mine works right after I sign out my Apple ID then do the setting reset
Had you dropped it in water?
I did everything but it didn't work. As you said, I checked the flashlight on sensor and found that the sensor is working properly. Where is the problem then? iphone 11pro
Incomplete person bro, Try giving your iPhone an All Settings reset, it might fix the issue.😊
@@Fix.369 I did this but no solution😞
@@Fix.369 I did this but no solution😞
same bro
It works for me thanks so much☺️
brooooooo thank you very very much its work thank you bro
Yuwen Emma sis, You're most welcome! Glad to hear your Face ID Problem is fixed. 😊
Thanks bro, this work
I can only see Dark mode and Night shift mode I can't find true tone am only seeing two in my own
Bro, Try searching True Tone in the Settings. the place could be changed sometimes. 😔
Mine is iPhone 12 Pro Max, running 14.6 when the problem occurs. Not having any physical damage and my front&back cameras, faceID and flashlights are not working. Ways I tried:
1. Update iOS to 14.7 beta 1/2/3/4
2. Update iOS to 15 beta 1/2
3. Restore my phone
4. Reset all setting
5. Reboot my phone
All couldn’t work.
Choo Sheng Gen sis, If your iPhone does not have any physical damage apparent, and these Methods does not fix the issue, you can give your iPhone a hard reset as a last ditch effort, if it also does not fix the issue, it can be a hardware Problem, like some internal sensor broken. You need to take it to Apple Service Center.😊
i did exactly everything you did too I did the 15 beta and restarted my settings and phone and nothing. im going to try restarting my phone completely ill let you know if that worked
Message clintontech78 on !G he's the best solution ever💯.
so for the first thing i didn’t have true tone so that means my face id is just broke ..?
Yaaaa same things of me , mine true tone also not appeared at brightness screen 😢
Thank you sir.
you said passcode or password…. why enter password two time????
Thank you:D
Thank u so much!
Apple should do a recall
My phone won’t even reset when I press the volume and power button
If you reset all settings, does it mean that all of your files and photos stored on your iphone will be gone too?
no, it does not. I was worried too
Good evening from my side. Am using iPhone X and I followed all your steps yet my Face ID still says not available.. pls help me
A.L.A Media Bro, If nothing is working, it can be a hardware problem. You have to take it to a service center.😊
@@Fix.369 okay Boss. I will do that and see but I have learnt a lot of things from your video. Thank you
Ciao, ho fatto tutta la procedura ma mi dice "Si è verificato un problema con la fotocamera TrueDepth. Face ID è stato disabilitato". Come posso risolvere il mio problema? Grazie. (iphoneX ios15 pubblic beta4)
PiegatoreSolidworks bro, ciao, se dice che è un problema con il sensore truedepth, è un problema hardware e devi ripararlo per risolvere il problema. 😊
@@Fix.369 ok, ma chi me lo può riparare? Ancora non sono andato da Apple. Tu quanto fai pagare per la riparazione?
Hello bro, i had do all things but it still not working but i had note when i restart my iphone then have the notification appear "FACE_ID_ISSUE_NOTIFICATION-TEXT_IPHONE" what should i do with this ? thank in advance
chansroy meas Bro, We will look into the issue, if we find a solution, we will let you know.😊
@@Fix.369 thank much 😁😁😁
thank you sir, its really working 👍🏻
What if I have hardware problem and no auto brigthness possibility?
Jakub Bařina bro, In that case you have to repair the sensor. It should fix the issue. 😊
If you reset the data will not erase.
SAIGOPAL CHILKA Sir, If you do an All settings reset, it will erase all settings changes, it won’t erase any of your data and contents.🙂
@@Fix.369 will erase setting fix the issues
Alguien que me diga que borra él restablecer ajustes? Por que tengo miedo jsjsjs
Mine started working after I did that hard reset
my face id stopped working, i did reset face id, but when I am trying to set it up again, (in the stage of positioning your face within the frame) it never recognizes it and I can't go forward. my true depth camera seems to be working, I did your test and the camera in portrait mode finds my face with ease as well.
is it working now?
Help me
Walaupun gue ga ngerti bannget bahasa inggris tapi ini menyelamatkan pikiran gue dari kerusakan face id
Dah bisa belum ka?
This isn't working for me,I hope to hear from you soon,if you can help
you may have to get the actual face id replaced itself. i am also currently struggling with this
Abeeb Ayodeji bro, Have you check if it is a hardware problem or not? If it is, it can cause the problem.😊
@@aspenwalther49 Do you think it will work that way?
@@Fix.369 I don't know if it is hardware but have try force reset and my phone didn't restart
@@abeebayodeji3425 it could be a hardware problem or the actual sensors itself. i wanna take mine somewhere to get it fixed but i don’t feel like blowing money on something as small as that, but yeah it’s worth a try
Actually the sensor thing worked well,but still no faceid even after all the steps
30 mins ago lol, and my iPhone disconnects from Wi-Fi all the time idk why
DARKAI GAMING bro, Have you reset all settings, Still face ID not available? In that case even if the sensor is working, sometimes it can be some other delicate components which is causing the problem. In that case you have to take you to repair center.😊
@@Fix.369 thanks bro
@@Fix.369 let me try resetting
@@Fix.369 yea I’ve reset all settings. My camera should be fine and WiFi does disconnect sometimes
It’s all not working in my i phone
I also reset all settings
what about xs?
Efan Poetra bro, Same ways should work for iPhone XS.😊
i dont have true tone’s option??
Avrik Bro, Can you please tell us which model iPhone you are using and what iOS is it running on?🤔
@@Fix.369me ip x and true tone is not showing it was workijg very good and today i shut down my phone and it did'nt worked after the restart i had repaired tha Face id 1.2 days ago