To save you some time the tips are: 1) make sure your phone is updated 2) make sure nothing is blocking the sensor (wipe phone, remove broken/bubbled screen protector) 3) make sure nothing is blocking your face (remove sunglasses/mask,etc.) 4) restart phone (turn off and turn back on) 5) try set up alternate appearance 6) reset Face ID 7) LAST RESORT: go to settings, general, scroll all the way down and reset iPhone (this will reset to factory settings-you will lose EVERYTHING) Your welcome.
I never had any problems with my iPhone 11 Pro, but since I updated, now it’s not working. It did work before the stupid update . Mine doesn’t say it’s not working it just says move higher or lower. It’s very annoying and this phone is much too expensive to have these problems .
Thanks my moms Face ID wasn’t working so she reset the Face ID and when she try it again it didn’t work so then I looked at videos a I saw your and she had something on her camera and she tried again then it worked thanks again 🤩
Thanks for the tips man. Mine was not working for my brand new iPhone XS Max so i thought it was a manufacturing issue. So i removed my screen protector and now it works perfectly!
Thank you about air bubbles! Was thinking about ripping off the screen protector, but just removed the air bubbles with my nail. Was so close to throw my iphone 11 far, far away. 😄
Thank you! Great instructions! I followed what you suggested and my camera was dirty or blocked so cleaned it with an alcohol and it worked! I reset FACE ID. Thanks again!
Really sensible suggestions. My problem was the protective cover was blocking the face ID sensors. This would never have occurred to me. Thank you so much. All is well now.
Very well done! I'm having lots of issues with software not showing reset Face recognition. It might also be the screen protector wasn't put on properly by a non apple technician today. Is the same camera that is used by Face recognition the same camera that is used for selfies? That works, so it might be software? I'll be going back to the store that installed the screen protector. I'll tell you the full story another time.
When to Verizon store where I bought phone & was told go to Apple for camera repair , wrong . Took off screen saver a Face ID works perfect. Thanks for tip
Thank you! This helped me so much! Juat turns out my screen protector was so cracked it travled above my sensors and was blocking my face causing it to not be registered!
May everything go perfect for you from the moment you posted that video on! May your water always be the perfect temperature! May you always make a green light when driving! May your pillow be perfectly cool no matter what, and may every day be the weather you wish! Respectfully!
Thank you so much , I was so much frustrated trying to set up Face ID, there was tiny bit of screen dirt blocking my sensors, just needed a good screen clean. Thank god I read your comment. ❤️❤️
Thanks for the advice - you solved the problem. Turned out to be a old screen protector that was blocking Face ID.Removed it and it worked perfectly. Thanks again
Thanks for the video. My FaceID stopped working as soon as I upgraded to iOS so I thought it was a software issue but I tried everything you mentioned on this video and still have the issue so my next step is taking it to Apple Support for a possible hardware repair.
Thanks so much.. I guess there was something blocking one of the sensors. After your video mentioned that's a common problem I cleaned it and it was finally able to be completed. Thanks again...
Thanks so much the alternative one worked I had heavy eye makeup on as to why it might not have worked but edited it to that one and now it’s fine again
Wow thank you so much for this video, my screen protector was old and lifted off a bit so it blocked the Face ID sensors. Now it’s working. Thank you 🙏
Very informative I worked for me I did update the letest version then I removed the tempered glass & switch it off after a minute I switched it on & tried face I'd setup which completely worked thank you so much for help 👍
Thank you so much sir🙏🙏 I have been trying to set my Face ID since two days now 😢😢 I almost cried not knowing it was my screen protector 😮😮 thanks so much 😊
Thank you very much, God bless you bro , I noticed that my screen protector was preventing the camera because of the scratches , this vid helped me a lot 👍🏻
I just got my phone fixed. I restarted my phone before getting it fixed and now when I try to set Face ID it won’t work. I also can’t see the red little light.
Interesting when you setup your FaceID to exit (as in accept or save) it only gives you Cancel button, top left. Not the U/X we are used to from Apple.
I can’t find words to thank you. I bought my phone recently and after a while I saw that my Face ID is not working. I totally thought that my face ID is broken and I have to spend money to fix it but your video helped me very well. Now my Face ID is working as before. Thanks❤
Thank you! It was the screen protector blocking sensor. I had the screen protector since I bought phone. Don’t know why now, but anyways Face ID working again!!!🙏
I’ve tried all of these solutions and didn’t work for me. I knew when I threw it on the wall it probably damaged the sensor inside. So I took it to Apple Store next day and voila as soon I was trying to show it doesn’t work it worked perfectly fine.
Update: face id works well when I’m outside or certain rooms but doesn’t work all the time like in my bedroom. Could be something to do with the light. Apple guy said quality of signal affects it
Thank you!! Got my iPhone 12 Pro Max replaced after breaking it and put on a front facing camera blocker so nobody’s could see me through my camera if it’s hacked and little did I know it was blocking the senor too! I didn’t even know they were sensors!! Was about to send it back, you’re a life saver!!
My screen was dirty I cleaned it and now it works great…. Thank you for the advice. I would’ve never figured it out. … you can’t tell by looking at it you have to clean it. …. 👍👍👍👍
Thanks a lot this information was very helpful to me I updated my phone still didn’t work but when I remove the screen protector and clean the camera it work immediately ❤
I have a question. i recently bought ip 11 this month and I don't exactly know what had cause this 'face id not available' problem to happen, but it does happen right after the software update finished installing. please i need help, i never dropped it and its definitely dry as it never even gets anywhere near any water
This helped a lot!! Turned out I just needed to wipe down my screen protector! (Didn’t even have to take it off!) Thanks so much because I was ready to throw my iPhone. 😆🥺😩😂
For a minute I thought my phone is broken. I read this comment without watching the video and I wiped my screen protector right away. It works perfect! HAHAHA
After days of frustration, thanks to your video suggestion, I removed my screen protector on my iPhone 13 ProMax and just like that, Face Recognition worked! Thanks for your assistance.
Thank you very much, I removed my Face ID cause is wasn’t working, so when I tried to set up it didn’t accept, this video helped me a lot, I removed the screen protetor and it accepted to set up the face 🆔 👏🏽👏🏽👏🏽
It’s fixed after 3 calls to Apple! Took off screen. Cleaned from of phone. Voila! Thank you. You saved me $$$. Funny, ATT just notified me my phone is just paid off.
To save you some time the tips are:
1) make sure your phone is updated
2) make sure nothing is blocking the sensor (wipe phone, remove broken/bubbled screen
protector)
3) make sure nothing is blocking your face (remove sunglasses/mask,etc.)
4) restart phone (turn off and turn back on)
5) try set up alternate appearance
6) reset Face ID
7) LAST RESORT: go to settings, general, scroll all the way down and reset iPhone (this will reset to factory settings-you will lose EVERYTHING)
Your welcome.
Aqqq
Big thanks, this helps alot
Reset my phone recently and it hasn't done anything unfortunately
Thanks uu soo
Thanks so much all I had to was take my screen protector off and wipe my camera off a little and it worked thanks so much agin
Thanks a lot😂😂 yesterday my phone fell down and the glass was broken..!!!
That’s why it was not working something was stuck on the camera ❤❤ thanks 😊
These comments looks like mostly bots🤖
Did you find a solution please?
Facts
Ong
Old people answer like the other comments
Yup the are bots
I never had any problems with my iPhone 11 Pro, but since I updated, now it’s not working. It did work before the stupid update . Mine doesn’t say it’s not working it just says move higher or lower. It’s very annoying and this phone is much too expensive to have these problems .
Me too I did everything but nothing works
same.. please update me if u fixed it
thanks
Did you ever fix it ?? And how?
Lol same problem that I’m going through right now
Me too it keep saying move higher or lower
Thanks my moms Face ID wasn’t working so she reset the Face ID and when she try it again it didn’t work so then I looked at videos a I saw your and she had something on her camera and she tried again then it worked thanks again 🤩
Hi I didn’t even start this video and I just read your comment then fixed my problem!
But we didn’t ask
Face ID wasn’t working so I shaved my beard and mustache and voilà it worked again.😂
Thanks for the tips man. Mine was not working for my brand new iPhone XS Max so i thought it was a manufacturing issue. So i removed my screen protector and now it works perfectly!
Was the screen protector covering the Face ID just curious because mine ain’t covering it but it still says Face ID not working etc
@@Ibrahimmiah06 same bc I had the same screen protector for 5 months
I remove the phone protector and it’s working thank you
Thank you about air bubbles! Was thinking about ripping off the screen protector, but just removed the air bubbles with my nail. Was so close to throw my iphone 11 far, far away. 😄
you saved me. Screen protector blocking the sensor of face id. Kudos to your video. very helpful
Useless video. Summary of the alleged solution: “Restart, Update, Clean, Reset”
It worked for me
I restart my phone then reset my Face ID. And it works🥰💃🏻 Thank you so much for the information 🙏🏻
Thank you! Great instructions! I followed what you suggested and my camera was dirty or blocked so cleaned it with an alcohol and it worked! I reset FACE ID. Thanks again!
I’ve been finding it hard to setup my Face ID but not when I followed the steps you talk about. Thanks so much for helping..
Really sensible suggestions. My problem was the protective cover was blocking the face ID sensors. This would never have occurred to me. Thank you so much. All is well now.
Thanks I sorted same way
Bro ur my helper 😂
Very well done! I'm having lots of issues with software not showing reset Face recognition. It might also be the screen protector wasn't put on properly by a non apple technician today. Is the same camera that is used by Face recognition the same camera that is used for selfies? That works, so it might be software? I'll be going back to the store that installed the screen protector. I'll tell you the full story another time.
When to Verizon store where I bought phone & was told go to Apple for camera repair , wrong . Took off screen saver a Face ID works perfect. Thanks for tip
It’s so sad how uninformed phone service employees are. Like the camera has nothing to do with Face ID lmao
How do i do that??
Thank you so much ☺️ it really worked after I removed my screen guard !!
Mine also worked after I remove my screen guard
Welcome you
@@violetmora9262 same here i was so worried about my phone im glad i watched his video and ur comment earlier
mine is not workinng and charging at the same time. but my charger is working on other phones
You are an ace. My screen protector had an air bubble over the sensor which was causing my issue. Thank you very much.
Mine is also not working , should I also change the same
Mine wasn’t working and then I changed my screen protector and it worked
Thanks for the tips! When you mentioned the notch being obstructed, i noticed my screen protector was upside down! 😀
😂😂
so if the screen protector was cracked it will disturb the face id ?
Lmao 😂
Thank you! This helped me so much! Juat turns out my screen protector was so cracked it travled above my sensors and was blocking my face causing it to not be registered!
May everything go perfect for you from the moment you posted that video on! May your water always be the perfect temperature! May you always make a green light when driving! May your pillow be perfectly cool no matter what, and may every day be the weather you wish! Respectfully!
Thank you so much , I was so much frustrated trying to set up Face ID, there was tiny bit of screen dirt blocking my sensors, just needed a good screen clean. Thank god I read your comment. ❤️❤️
I just cleaned my camera and it worked. You just earned yourself a subscriber
All I did was to clean up the surface of my phone and it’s worked. Thank you 🙏🏻
Thank u so much, I just needed to restart my phone a minute
Thanks for the advice - you solved the problem. Turned out to be a old screen protector that was blocking Face ID.Removed it and it worked perfectly. Thanks again
I did everything in the video but its still not working still showing face ID is unavailable on this device, don't know what to do now!!!
Same
Thanks for the video. My FaceID stopped working as soon as I upgraded to iOS so I thought it was a software issue but I tried everything you mentioned on this video and still have the issue so my next step is taking it to Apple Support for a possible hardware repair.
Thanks man! It worked on my iPhone X🖤
Thank you, I just set of back my Face ID by restarting my iPhone and then it works. Thank you again
Thanks so much.. I guess there was something blocking one of the sensors. After your video mentioned that's a common problem I cleaned it and it was finally able to be completed. Thanks again...
How did u clean it?
@@vegaalmeniana exactly What I’m Saying 😂😂😑
@@NIKELIVES. They lying, they bots
Thanks so much the alternative one worked I had heavy eye makeup on as to why it might not have worked but edited it to that one and now it’s fine again
Thanks, mine was dirty with something sticky at the top. Works now
Please help my iPhone 12 answer calls automatically sometimes and I also want to know if a flip cover is useful
Thanks, video was helpful. Cleaning the front camera worked for me after software updating made no difference 👍🏽
Mee too!
Same here
Is buying a second hand iphone with no face ID okay? like does it affect a lot with security or other functions in the phone.
Thank you! Your instruction was clear and precise that even this senior could understand.
Fucking npc
Wow thank you so much for this video, my screen protector was old and lifted off a bit so it blocked the Face ID sensors. Now it’s working. Thank you 🙏
Very informative I worked for me I did update the letest version then I removed the tempered glass & switch it off after a minute I switched it on & tried face I'd setup which completely worked thank you so much for help 👍
Thank you so much sir🙏🙏 I have been trying to set my Face ID since two days now 😢😢 I almost cried not knowing it was my screen protector 😮😮 thanks so much 😊
Thank you so much dude ! This really helps me ;) I was shocked that my IPhone blow face id but after one restart it start working ;> Again thanks !
My TikTok camera had problems before but after I follow your instructions everything became normal 😁
Thank you very much, God bless you bro , I noticed that my screen protector was preventing the camera because of the scratches , this vid helped me a lot 👍🏻
Thanks very much. I just cleaned the Face ID section of my phone and it works now. Thanks
Restarting my phone worked thank you so so so so much
Thanks so much this fixed my problem I thought I would have to spend ages on the phone with Apple to get this sorted out.
Didn’t helped at all still saying lift your phone higher or lower
Message Clintontech78 on 1G he's going to help you 💯✅
@@PinnedbÿUnboxTherapy-h9q tf is 1G u mean ig
Mine worked with the help of Clintontech78 on |G dude is a genius
YES EXACTLY SAMEEE
@@izzieheathcote4949 it's because your Dot Projector is broken, it's not a software problem
I removed smudges on screen now it works. Thanks👍
Great helpful video I removed my screen protector and voila. Thank you 😊
Thank you. I was able to fix my wifes iPhone 11 face id this morning. This vidoe was very helpful.
I just got my phone fixed. I restarted my phone before getting it fixed and now when I try to set Face ID it won’t work. I also can’t see the red little light.
Hahah thanks you just remmemberd me to clean my camera so it will work again 😂😂
Interesting when you setup your FaceID to exit (as in accept or save) it only gives you Cancel button, top left. Not the U/X we are used to from Apple.
well done , my problem resolved as my protector was slightly damaged thanks
Man said check if you’re wearing a mask 😭
Great. Follow your instruction: updated software and clean the sensor. Now it’s working.
Just would like to say thank you very much.
I’ve tried everything but to no avail. I have an iPhone X
Same here
Wow! I went to update the system and it worked!! Thank you!!! Easy.
Protector was affecting my cam, i remove it and worked perfectly. Thanks man!
I can’t find words to thank you. I bought my phone recently and after a while I saw that my Face ID is not working. I totally thought that my face ID is broken and I have to spend money to fix it but your video helped me very well. Now my Face ID is working as before. Thanks❤
Many thanks, my wife was so happy.....many many thanks
I made the right choice of asking *H_dave01* on Instagram for a hack. I’m really amazed at how fast and easy he handled the work
I made the right choice of asking *H_dave01* on Instagram for a hack. I’m really amazed at how fast and easy he handled the work❤️
I made the right choice of asking *H_dave01* on Instagram for a hack. I’m really amazed at how fast and easy he handled the work❤️
Thank you! It was the screen protector blocking sensor. I had the screen protector since I bought phone. Don’t know why now, but anyways Face ID working again!!!🙏
So I'm guessing the sensors broke when my phone cracked
Go to Clintontech78 on 1G dude is a genius
No idea mine stop working last month and I have phone case
@@theriseoftony Contact Clintontech78 on !G. Dude helped with mine
@XDub AMN Clintontech78 on 1G helped with mine 💯
My phone just cracked and I think the exact thing happened how do u fix it
Thank you so much I have been able to fix my Face ID issue after following your video guide
I’ve tried all of these solutions and didn’t work for me. I knew when I threw it on the wall it probably damaged the sensor inside. So I took it to Apple Store next day and voila as soon I was trying to show it doesn’t work it worked perfectly fine.
Update: face id works well when I’m outside or certain rooms but doesn’t work all the time like in my bedroom. Could be something to do with the light. Apple guy said quality of signal affects it
👆 👆 👆 helped me with mine
My dumb ass followed every step except for cleaning my iPhone, assuming that it wasn’t the problem and once I did it, it worked LMAO lol
Thank you!! Got my iPhone 12 Pro Max replaced after breaking it and put on a front facing camera blocker so nobody’s could see me through my camera if it’s hacked and little did I know it was blocking the senor too! I didn’t even know they were sensors!! Was about to send it back, you’re a life saver!!
My screen was dirty I cleaned it and now it works great…. Thank you for the advice. I would’ve never figured it out. … you can’t tell by looking at it you have to clean it. …. 👍👍👍👍
Hey- I CANT! Find the “Face id & passwords” setting
Same bro, have you figured it out?
Restrictions or try typing passcode in the setteing
@@user-ky8ke7ft7b do you know how to unlock the iphone when the face id not working
@@danielvimalathas2406 dude yes! go to screen time, content and privacy restrictions, scroll until u find passcode changes. and allow
@@max2405 Thank you!
Thank you so much bro, I have just fixed mine now . 04/30/2024 22:06 pm 😂😂😂😂. You are the best
After 14.5 face id not working and not seeing alternative appearance
Same
I Got mine fix through Clintontech78 on 1G
@@user-oz3zh6yf3y what did you do
@@yoelliot3176 Go to Clintontech78 on 1G
Clintontech78 on 1G fixed mine perfectly
Thanks a lot this information was very helpful to me I updated my phone still didn’t work but when I remove the screen protector and clean the camera it work immediately ❤
I have a question. i recently bought ip 11 this month and I don't exactly know what had cause this 'face id not available' problem to happen, but it does happen right after the software update finished installing. please i need help, i never dropped it and its definitely dry as it never even gets anywhere near any water
Same 🥲
Contact Clintontech78 on !G. Dude helped with mine
I think you should give xamhackman a try his the best
My iphone is going for a month and I just updated yesterday IOS 14.6 if I'm not mistaken, and the Face ID today June 26 stopped working.
just shut it down and turn it on It hapened to me for a bit
I removed my screen protector and it works. thank's a lot❤
Cleaning my screen protector worked a treat. Thank you 🙏
Thanks a lot sir
Thank you, your tips helped me to fix face id.
Wow literally just cleaned my screen and camera and it worked thanks so much
Thanks very much
One of the useful content have gotten so far.. I remove by protector and it worked perfectly
This helped a lot!! Turned out I just needed to wipe down my screen protector! (Didn’t even have to take it off!)
Thanks so much because I was ready to throw my iPhone. 😆🥺😩😂
Did the same thing hereee 😂❤️
Same here 😂
And me, too!
For a minute I thought my phone is broken. I read this comment without watching the video and I wiped my screen protector right away. It works perfect! HAHAHA
@@happykindofchaos I’m so glad my comment has helped you and so many people out. Haha
I was experiencing the same issue thank you now it’s working again 🙏❤️
Thank you, this video was very informative and helpful! I was able to re-set my face ID to be able to re-open my phone. Much Appreciated!!!
Thank you so much
I was able to fix my Face ID after saw your video
Thank you so much!!! I’m so happy it worked. 🙏
Thank you so much. I had a blocker on the camera. I took it off and Bingo - was able to add my Face ID back in. THANK YOU, THANK YOU, THANK YOU!!!!!!
Hey bro I like your video thanks I hope you will success❤️
You really saved the day for me! A dirty lens was the culprit!
Thank you so much man! Very good tutorial!
After days of frustration, thanks to your video suggestion, I removed my screen protector on my iPhone 13 ProMax and just like that, Face Recognition worked! Thanks for your assistance.
Thank you. Your video helped me resolve the problem.
Make sure we aren’t wearing a mask 💀💀💀…turned off after that
So simple. after looking at a bunch of other videos, noticed my screen saver was cracked and smudged. Removed it and it worked perfectly yeah
This helped a lot. Apparently my screen protector was blocking my sensor. Thank you !
Thank you very much, I removed my Face ID cause is wasn’t working, so when I tried to set up it didn’t accept, this video helped me a lot, I removed the screen protetor and it accepted to set up the face 🆔 👏🏽👏🏽👏🏽
Thankyou very much it works I removed my screen protector & here we go 🙏🥰God bless
Honestly I lost my iPhone giving me face ID issue
Good video boss really helped some food stain blocked the sensor thank you
It worked after cleaning my phone camera 😍
Same lmao
How?
It’s fixed after 3 calls to Apple! Took off screen. Cleaned from of phone. Voila! Thank you. You saved me $$$. Funny, ATT just notified me my phone is just paid off.
Thanks it worked after I removed my screen guard and cleaned the sensors 👍🏻👍🏻👍🏻
Excellent - screen saver dirty - cleaned it and Face ID worked perfectly. Thanks