Beste Gijs! Inmiddels heb ik de Cannondale Tesoro NEO X2 bijna 4 maanden. Ik heb er nu zo'n 3500km mee gereden. Vooropgesteld, de fiets bevalt prima. Zoals ik al eerder schreef, wel wat opstart probleempjes. Zo kreeg ik de batterij er niet uit en vond ik het jammer daar niets over terug te zien in jouw video. En toen constateerde ik speling op de achternaaf, wat werd bevestigd door Cannondale dealer SNEL in Utrecht. Voor mij een lastig probleem omdat ik de fiets kocht in Spanje. Cannondale bleek de garantie voor mij niet te regelen. Daar moest ik rechtstreeks voor bij SHIMANO zijn. En dan begint de ellende want de garantie wordt niet gegeven door SHIMANO Nederland. M.A.W. , ik zou de naaf eerst ter beoordeling naar Spanje moeten opsturen om in aanmerking te komen voor een vergoeding. En op de levering van het onderdeel stond 12 weken. De achternaaf heb ik dus maar gewoon besteld bij SHIMANO Nederland (bij SNEL). Die ongeveer 150 euro ga ik nu zelf maar betalen. Ik stuur het onderdeel nog wel op naar Spanje. Je weet maar nooit. Een kleine tegenvaller. En inderdaad, die standaard. Een vreemde constructie met een niet gelast, los element in het frame. Dat stelde een TREK dealer hier in het dorp, die mijn spaken moest spannen. Die waren op een dag op de een of andere manier losgetrild. Als de naaf binnen is zal ik SNEL er ook nog naar laten kijken.
@@dickvanleeuwen5026 Hoi Dick, Dank voor je uitgebreide feedback. Snel is bekend ;-). Fijne zaak. Jammer van die dingetjes en vooral de afdeling 'aftersales'. Zou toch gewoon werelddekking technisch goed moeten zijn zonder gezeur. Trek.... er is weer een nieuwe fiets naar me onderweg. Geen e-bike deze keer. Hou me op de hoogte van verdere ontwikkelingen. Groet, Gijs
Gijs bedankt voor je review! Vraagje, ik woon in Noorwegen en fiets niet zo veel. Welke fiets zou jij kopen, de Neo X3 ca. € 2700,- of de Neo X2 ca. € 3200,- (is het die extra € 500 waard)? Beide fietsen zijn in de ‘najaar aanbieding’. Alvast bedankt voor je antwoord!
Hi John, I know and I don't know why. Maybe Cannondale here in the Netherlands is a bit more willing than the others. Are planning to buy a X2? Just wondering. Enjoy the Outdoors and Stay Safe! Ciao Ciao, Gijs
Great review Gijs. I'm driving the X2 myself since October last year (1750 km) and I totally agree with your review. I also remounted the side kick. There's a third bolt in the frame you have to tighten to solve the issue. It worked on my Tesoro. Too bad Cannondale didn't install the Bosch software update on your X2. This would have given you the eMTB modus which replaces the Sport modus. In eMTB modus the support level can vary from 140 - 340%. And even better; since last week the Bosch 2021 software update is available at the dealer for the MY2020 Performance Line CX engine. This update includes a performance upgrade to 85Nm and several new features. Engine support is even smoother while biking. Love the bike!
Hi Cees, I didn't see your comment yesterday when I sen out the DM ;-). The third bolt under the chainstay? That one is tight... No, Cannondale did not update it and dit not mention it. The bike collected tomorrow so I will ask. I am happy the X2 works for you ;-)! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
You’ve talked me into this bike. I rode one twice on a test drive and I thought it feels silky smooth and now I know it was the seat post. I will probably replace the fork at some point, but it’s a good starting point for me. I also love to 29 inch wheels. The power delivery with silky smooth and pretty much seamless. Beautiful machine.
Thank you for this excellent, comprehensive and complete review, which is not only advertisement as so many other reviews are. Very helpful for my purchasing decision!
Really annoying that some of these companies ruin their products with cheap quality components, it's not a very cheap bike so there is no excuse! Great review as usual, thank you.
Thanks for the comment! It's not cheap components, most of the bike works fine, but not for me and... some things are not well. I think the more expensive fork would have been fine.
Your review was so concise that the only question I was left with was did you weigh the bike with a full water bottle full or was it empty? It was time well spent, thank you.
Thanks Jeffrey! Try before you buy, is the best advice. I am sorry the bike didn't turn out great because of the small kick-ups. Without it would end with a full point higher. Happy Biking and Stay Safe! Gijs
I have a Cannondale trail Neo 2 (2019) and had the same problem with the kick stand. The thin screws are woefully inadequate and tend to stretch, and even snap, as in my case. After increasing the size to 6mm, the loosening has completely stopped. The bike shop achieved this for me in about 10 mins.
Hi Jonathan, It's just a classic bell that I can buy in a bike or DIY store here... I can buy one for you and send if we find a way you pay for it. Let me know. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Outstanding review. Thanks for the very thorough walk through here. I own the X 1 version of the same bike and have encountered the same kick stand rattling as you but discovered a different solution. For me, the 2 bolts into the bracket were NOT the source of the rattle... the problem was the bolt holding the *bracket* in place (found on the underside of the frame). THAT was the bolt that continued to shake loose after a couple of rides. I've added loctite to the bolt now and it's holding better than it was previously. Time will tell if thats a permanent solution. Worth checking to see if that solves your problem going forward.
Hi Wade, Thanks for the comment ;-). Yes that is the solution. Cannondale found out after one of my followers made that comment too. A bit funny that Cannondale didn't know it before but it is an issue on many C-bikes. I don't have the bike anymore: it was a review bike so I gave it back off course. Listening to comments from others: Loctite does the job. Enjoy the Outdoors and Stay Safe! Ciao Ciao, Gijs
Hi JJ, Thank you! Single track in Mountainbike Single Track? I ride some ruff country lanes but that is not what is really advisable with this bike. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
The only decent review (in English ) that I can find out on this bike - I'm thinking of the x1 for the upgraded fork - worth the difference? Great helpful review thank you
Hi Philip, You are welcome 🙏 and thanks for the kind words. It should be worth it with the better fork!! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Ik heb deze fiets en ben er erg tevreden mee. Wat echter niet klopt is dat de motor stil is, deze hoor je altijd. Niet dat het storend is want het is een rustgevend zoemend geluid maar het is zeker aanwezig. Dat probleem met de standaard heb ik ook en dat komt omdat het blokje waar je hem aan vast zet een beetje speling in het frame heeft waardoor de standaard vanzelf weer los trilt, heel erg vreemd en ik moet er nog mee terug naar de dealer dus ik weet niet of er een oplossing voor is. Het geluid met remmen bij de voorvork heb ik niet dus dat zal exemplarisch geweest zijn. Voor de rest een hele fijne fiets.
Hoi Elvoince, Dank voor je reactie en misschien moet ik dat stil toelichten: ik vind een fiets stil als de geluiden bij de fiets horen en niet storend. Beetje zoemen van de motor en de banden. Met deze banden hoor ik eerder de banden dan de motor en dat is bij andere fietsen waar ik op gereden heb anders. Nu verschilt het geluid natuurlijk ook met omgeving, omgevingsgeluid en wegdek. Ik ervaar de X2 dus als stil en dat is inderdaad een rekbaar discutabel begrip. Ik hoop dat dit het een beetje uitlegt. De standaard.... lees de comment van Cees even. Groetjes, Gijs
Elvoince, ik ben het met je eens...het geluid viel mij ook wat tegen. Had stiller gehoopt. Wel een voordeel, hij fiets soms net zo lekker zonder ondersteuning. Met wind in de rug of windstil weer rij ik dan ook graag op OFF...:)
Read the article and draw your conclusions about weight and heavy ;-) .... Enjoy the Outdoors and Stay Safe! Cheers, Gijs outdoorguru.com/bikes/cannondale-tesoro-neo-x2-e-bike-review/
Perhaps you can change out to a lighter fork spring. The power failure is concerning. A long-term update would be appreciated. What is the warranty period and service level by your dealer? I have subscribed.
Hi Hornet, I do understand your comment but the bike should be good when somebody buys it. After the review I gave the bike back to Cannondale so a long term review.... sorry. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
btw the 2021 Tesoro X 2 is - as far as I know - not better equipped but several hundred euros up in the price tag... my lady just bought a 2020 X1 and maybe I will be allowed to use it too and it will ride better with the air suspension fork. thank you !
Dag Gijs, Knap review, dat me uiteindelijk optie deed nemen op een X1. Misschien kan je me helpen: Is de Neon interessant genoeg om de Kyox te vervangen? Kan dat praktisch gezien? Kan de ingebouwde batterij 500kW vervangen worden door een 625kW? Nogmaals, dank voor uw reviews, klasse! Groeten, Jef
Dag Josef, dank voor de vriendelijke woorden! Ombouwen kan volgens de Bosch website. Kijk hier maar eens: www.bosch-ebike.com/nl/service/accessoires-en-upgrades/ Of je de accu ook kan vervangen... Er zit een verschil in amperage en verwacht dat het Bosch systeem op alles is voor bereid. Maar.... check bij een Cannondale dealer want met accu's kunnen dingen ook hopeloos mis gaan. Ik hoop dat je hiermee verder komt. Groet! Gijs
Hi Sebastian, Sorry, I can't help you with that, yet. What is hybrid in your opinion? E-bike/bike or normal/trekking bike or e-trekking bike.... Let me know! heers, Gijs
Thanks for the awesome review. Picked one of these up yesterday and so far love it. Shame about the uk speed restrictions. It’s my first e-bike. Do you know how I go about fitting a second battery.
@@OutdoorguruGearReviews I will email them. The bike was pre wired for an extra battery so I was just wondering how I mount it, Cannondale sell a grossly over priced bottle style one but just hoping I can mount another 500mwa one.
Hoi Gijs, bedankt voor de uitgebreide review! Heb jij een alternatief merk/model dat jij zou aanbevelen voor dezelfde doeleinden als waar deze Cannondale zich voor leent?
Als je reden om niet voor de Cannondale te gaan mijn review is... Denk nog een keer na. Met deze fiets ben ik inderdaad niet helemaal happy en en aantal zaken worden door Cannondale zeker opgepakt. Ik heb inmiddels wat mails binnen van anderen en die delen mijn kritiek grotendeels behalve die van de voorvork. Dit kan echt met deze vork en deze fiets te maken hebben. Dus ga er mee proefrijden. Of kijk naar de duurdere X1 met een echt betere voorvork. Andere merken... Ik vond de Trek (Super) Commuter erg fijn en ik hoor goeie berichten over Koga's. Maar deze laatste is wel duurder. Mocht je meer willen weten of even willen sparren: mail of bel. Zie de website voor de gegevens. Groet, Gijs
Great and thorough review, but what I would ask is this. Is any ebike good for touring when you need to lug around the huge power transformer to charge it overnight?
Hi Rob, depending what we regard as huge. It’s not that big and heavy like a small fridge😉. So yes, I would take it for a week cycling around b&b’s or campsites. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Thx for your review. Today I own a Cannondale Quick Neo EQ and I'm looking for a more comfort bike in next year. Now I know this Tesoro Neo X2 or the XY will be mine. At the Quick Neo I miss a suspension in the front and bigger/wider Tires, so bumps will hurt my head. The Motor from Bosch give's me a Range up to 150km in ECO (I'm about 95kg) what's fine for me. Did you find a solution for Sidekick and Fork anyway?
Hi Gerhard, You are welcome and congrats with the new bike. The side kick... Loctite but it is still a stupid construction. The fork... it's just not the best fork that money can buy and no solution. (new upgraded fork ;-). Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Thank you for the excellent review, Gijs, so very useful in my shortlisting. I live in a forest area with hilly terrain and I would want my ebike to cope offroad as well as holidays and of course a run to the shops. I currently ride an acoustic Specialized Crosstrail, which is road/trail/gravel-orientated and not a MTB, but it can tackle slightly technical terrain, especially now I replaced the tyres with Schwalbe Smart Sams. The Tesoro Neo looks to have very similar geometry and a higher spec SunTour fork, so I think it would be at least as capable. However, while I don't wish to scream downhill through the forest on the gnarliest trails, I would appreciate being able to ride with more confidence on rooty and rocky single-track. Do you think I could do this on this bike?
Dear Francis, Thank you for the compliments ;-). Yes, I think it is possible but be aware that you will need to play withy tire pressure to get the comfort higher depending on how bumpy the terrain is. Like you say: it is not a mountainbike. Why not consider a e-mountainbike? Also... the fork might be better than what you have but maybe think about upgrading to the X1 that has an even better fork with air supported suspension. Let me know if you have more questions. Enjoy the Outdoors and Stay Safe! Gijs
Outdoorguru hi Gijs, thanks for the response. Actually, I have been considering mountain bikes too, but few have mounts for carriers, also I worry about their utility for touring/trekking (and shopping!). I have been considering the Cube Stereo 120 Pro Allroad, which is top of my shortlist. It has pretty much all I think that I want, but I have seen reviews criticising Cubes’s quality. Test-riding is a challenge too during coronavirus, but I know that it’s essential.
Hi Paul, Good question..... I have been looking in my files but this is the only video I can not find the original material from...... I don't know why....It was on top of the motor and I am almost certain I did shoot it but why I didn't put in the edit.... maybe because I was in a field and not near electricity. I think CDale changed the point by now to the top of the frame. I hope this helps. Cheers, Gijs
thank you, I gather the battery is not exchangeable for long rides, Battery life - the number of charges before the battery must be replaced, and lastly the ease or requirement of maintenance of the engine?
Hi JG, I am not sure I understand the question. Do you ask if the batteries can be taken oout and bring a spare one on longer trips? Enjoy the Outdoors and Stay Safe! Cheers, Gijs
@@OutdoorguruGearReviews correct, I would like to change batteries in order to obtain the distance that will take me there and back, I enjoy your vids keep them coming, thanks
@@JGMorin What I have learned by now is that a spare battery can be mounted on the downtube and the battery is removable to it can also can be charged withoutb the bike. This is for the 2021 model. Take a look here: www.cannondale.com/en/bikes/electric/e-touring/tesoro-neo-x/tesoro-neo-x-1-smu
Jammer, dat Cannondale de fiets uitrust met het Bosch Purion display. Dit hoort echt niet thuis in deze prijs range fietsen. Ik vind het persoonlijk een waardeloos display, waar geeneens een tijdklok op zit ?
Dear Bruce, I know how to do it and you need a very big wrench (36) for this and most people don't have one so I would advice you to contact a dealer. Cheers, Gijs
@@OutdoorguruGearReviews Thanks Gijs; interesting that the supplier also sent me a headset wrench! Like they knew there's a problem... Anyway I stayed up late last night and finally figured it out: you don't slacken the pinch bolts, because the way it works is that the hexagonal nut under the stem draws the stem down and onto the tapered fork tube, so it has to be tightened onto it. And it turns ANTI clockwise to tighten because it will loosen the pinch bolts if you turn it clockwise. It's very tricky and a poor design, but overall, like you I enjoy riding the bike.
@@brucewhitehead8583 Bruce, Sweet! I didn't want to tell you that because I don't want to be responsible in case it go's wrong... I am not sure if it is a problem with all the bikes but I find the system quite hopeless. I just fixed a headset on my youngest daughters bike and this is also a good system for manufactures that need speed in the factory and don't want people the fix stuff them selves. It's not that sustainable this way. Enjoy biking! Gijs
Hi Zooumberg, Well on paper the most expensive one is the one with the most hightech components and that would be this one: www.cannondale.com/nl-nl/bikes/electric/e-urban/tesoro-neo-x/tesoro-neo-x-speed?sku=c66101m10sm But... The best bike is the bike that fits budget and purpose. Many people ride bikes that are not matching these two. The 4.... can't find it either. What are you looking for and what is your budget? Enjoy the Outdoors and Stay Safe! Cheers, Gijs
@@OutdoorguruGearReviews Hi mate. I'm looking at 3000 GBP. I've been ordered to self-isolate due to my asthma and I need to lose the weight I've put on. I'm normally skinny as a rake. But I'm getting fat now. I can't run or swim, so cycling is my next best option. Any advice would be greatly appreciated.
@@Zooumberg In that case I would look for the 2 and let the dealer deal with the rattling side kick and don't worry too much about the fork. But is it still available in the UK?
@@OutdoorguruGearReviews I don't know. I'll have to do some digging. Am I right in assuming you're Dutch? Do you have a cycle to work scheme where you can buy a cycle and have the money taken out of your wages?
I guess it all comes down to someone's definition of trekking. What I see here is an unsuspended proprietary frame that can't be ridden without an under-sized proprietary motor and over-priced small proprietary batteries. Once you buy it you can't turn to anyone else. A drive train that has a 2" swing in chain alignment... not great with mid-drives. A rear rack that isn't going to handle much weight and no front rack whatsoever. Minimal stopping power for a loaded ebike, a silly little side stand, and missing a dynamo hub. Any bike can be used as a "trekking" bike but this is more a commuter than anything used for bike packing or camping bike. It's so easy to build a better ebike than you can buy.
I had a lot of comments on this bike and also through the website by email. I am curious: who is using this bike on a daily basis? Let me know!🙏
Beste Gijs! Inmiddels heb ik de Cannondale Tesoro NEO X2 bijna 4 maanden. Ik heb er nu zo'n 3500km mee gereden. Vooropgesteld, de fiets bevalt prima. Zoals ik al eerder schreef, wel wat opstart probleempjes. Zo kreeg ik de batterij er niet uit en vond ik het jammer daar niets over terug te zien in jouw video. En toen constateerde ik speling op de achternaaf, wat werd bevestigd door Cannondale dealer SNEL in Utrecht. Voor mij een lastig probleem omdat ik de fiets kocht in Spanje. Cannondale bleek de garantie voor mij niet te regelen. Daar moest ik rechtstreeks voor bij SHIMANO zijn. En dan begint de ellende want de garantie wordt niet gegeven door SHIMANO Nederland. M.A.W. , ik zou de naaf eerst ter beoordeling naar Spanje moeten opsturen om in aanmerking te komen voor een vergoeding. En op de levering van het onderdeel stond 12 weken. De achternaaf heb ik dus maar gewoon besteld bij SHIMANO Nederland (bij SNEL). Die ongeveer 150 euro ga ik nu zelf maar betalen. Ik stuur het onderdeel nog wel op naar Spanje. Je weet maar nooit. Een kleine tegenvaller. En inderdaad, die standaard. Een vreemde constructie met een niet gelast, los element in het frame. Dat stelde een TREK dealer hier in het dorp, die mijn spaken moest spannen. Die waren op een dag op de een of andere manier losgetrild. Als de naaf binnen is zal ik SNEL er ook nog naar laten kijken.
@@dickvanleeuwen5026 Hoi Dick, Dank voor je uitgebreide feedback. Snel is bekend ;-). Fijne zaak. Jammer van die dingetjes en vooral de afdeling 'aftersales'. Zou toch gewoon werelddekking technisch goed moeten zijn zonder gezeur. Trek.... er is weer een nieuwe fiets naar me onderweg. Geen e-bike deze keer. Hou me op de hoogte van verdere ontwikkelingen. Groet, Gijs
Gijs bedankt voor je review!
Vraagje, ik woon in Noorwegen en fiets niet zo veel.
Welke fiets zou jij kopen, de Neo X3 ca. € 2700,- of de Neo X2 ca. € 3200,- (is het die extra € 500 waard)?
Beide fietsen zijn in de ‘najaar aanbieding’.
Alvast bedankt voor je antwoord!
Sorry voor mijn late antwoord, vakantietijd 😁. Over welk modeljaar fiets hebben we het? Groet, Gijs @@Hallo-Hallo
@@OutdoorguruGearReviews Beide fietsen zijn van dit jaar… (Bedankt voor je antwoord!)
Nice review, and one of the only RUclips reviews on this bike strangely enough.
Thank you!
Hi John, I know and I don't know why. Maybe Cannondale here in the Netherlands is a bit more willing than the others. Are planning to buy a X2? Just wondering. Enjoy the Outdoors and Stay Safe! Ciao Ciao, Gijs
this is the best and most scientific reviewer of items in the world. very smart dude
Hi Bas Lab, 😊🙏👍😊. Thanks! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Great review Gijs. I'm driving the X2 myself since October last year (1750 km) and I totally agree with your review. I also remounted the side kick. There's a third bolt in the frame you have to tighten to solve the issue. It worked on my Tesoro. Too bad Cannondale didn't install the Bosch software update on your X2. This would have given you the eMTB modus which replaces the Sport modus. In eMTB modus the support level can vary from 140 - 340%. And even better; since last week the Bosch 2021 software update is available at the dealer for the MY2020 Performance Line CX engine. This update includes a performance upgrade to 85Nm and several new features. Engine support is even smoother while biking. Love the bike!
Hi Cees, I didn't see your comment yesterday when I sen out the DM ;-). The third bolt under the chainstay? That one is tight... No, Cannondale did not update it and dit not mention it. The bike collected tomorrow so I will ask. I am happy the X2 works for you ;-)! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
You’ve talked me into this bike. I rode one twice on a test drive and I thought it feels silky smooth and now I know it was the seat post. I will probably replace the fork at some point, but it’s a good starting point for me. I also love to 29 inch wheels. The power delivery with silky smooth and pretty much seamless. Beautiful machine.
Hi Cameron, Thanks for this feedback and Happy Biking! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Does it have a throttle
Thank you for this excellent, comprehensive and complete review, which is not only advertisement as so many other reviews are. Very helpful for my purchasing decision!
Hi Alex, Thanks for the compliment🙏. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Really annoying that some of these companies ruin their products with cheap quality components, it's not a very cheap bike so there is no excuse! Great review as usual, thank you.
Thanks for the comment! It's not cheap components, most of the bike works fine, but not for me and... some things are not well. I think the more expensive fork would have been fine.
Your review was so concise that the only question I was left with was did you weigh the bike with a full water bottle full or was it empty? It was time well spent, thank you.
Hi Stephen, 😊😆. Empty! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Great review Gijs! Thank you for your in depth and honest feedback!
Thanks Jeffrey! Try before you buy, is the best advice. I am sorry the bike didn't turn out great because of the small kick-ups. Without it would end with a full point higher. Happy Biking and Stay Safe! Gijs
Thanks for this review - you answered a lot of the questions I had about this bike!
Thanks David! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Great review - just picked one up and will keep your faults in mind over the next few months
Does it have a throttle
Bought the bike, the kickstand thing is so real, mine even broke the bolt and while removing it, it actually striped and broke inside the housing.
I have a Cannondale trail Neo 2 (2019) and had the same problem with the kick stand. The thin screws are woefully inadequate and tend to stretch, and even snap, as in my case. After increasing the size to 6mm, the loosening has completely stopped. The bike shop achieved this for me in about 10 mins.
Hi Derek, That is a useful remark for others. Thank you! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Best review. Helped me make the purchase. Very good job!
You are welcome Matthew and thanks for the kind words! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Thank you for your great honest review!
@16:41 What is your bike bell? I actually like the sound it makes.
Hi Jonathan, It's just a classic bell that I can buy in a bike or DIY store here... I can buy one for you and send if we find a way you pay for it. Let me know. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Outstanding review. Thanks for the very thorough walk through here.
I own the X 1 version of the same bike and have encountered the same kick stand rattling as you but discovered a different solution. For me, the 2 bolts into the bracket were NOT the source of the rattle... the problem was the bolt holding the *bracket* in place (found on the underside of the frame). THAT was the bolt that continued to shake loose after a couple of rides. I've added loctite to the bolt now and it's holding better than it was previously. Time will tell if thats a permanent solution.
Worth checking to see if that solves your problem going forward.
Hi Wade, Thanks for the comment ;-). Yes that is the solution. Cannondale found out after one of my followers made that comment too. A bit funny that Cannondale didn't know it before but it is an issue on many C-bikes. I don't have the bike anymore: it was a review bike so I gave it back off course. Listening to comments from others: Loctite does the job. Enjoy the Outdoors and Stay Safe! Ciao Ciao, Gijs
Useful and thorough review! Thank you.
Thanks Mark! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
What a great review, well-done mate, very helpful, would be nice if you tried some single track riding
Hi JJ, Thank you! Single track in Mountainbike Single Track? I ride some ruff country lanes but that is not what is really advisable with this bike. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
One of the best video i have watched about bike... Thanks
Niko, Jihaaaa! Thank you! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
The only decent review (in English ) that I can find out on this bike - I'm thinking of the x1 for the upgraded fork - worth the difference? Great helpful review thank you
Hi Philip, You are welcome 🙏 and thanks for the kind words. It should be worth it with the better fork!! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
@@OutdoorguruGearReviews I've ordered the neo 2 - thanks again man 👍
Ik heb deze fiets en ben er erg tevreden mee. Wat echter niet klopt is dat de motor stil is, deze hoor je altijd. Niet dat het storend is want het is een rustgevend zoemend geluid maar het is zeker aanwezig. Dat probleem met de standaard heb ik ook en dat komt omdat het blokje waar je hem aan vast zet een beetje speling in het frame heeft waardoor de standaard vanzelf weer los trilt, heel erg vreemd en ik moet er nog mee terug naar de dealer dus ik weet niet of er een oplossing voor is. Het geluid met remmen bij de voorvork heb ik niet dus dat zal exemplarisch geweest zijn. Voor de rest een hele fijne fiets.
Hoi Elvoince, Dank voor je reactie en misschien moet ik dat stil toelichten: ik vind een fiets stil als de geluiden bij de fiets horen en niet storend. Beetje zoemen van de motor en de banden. Met deze banden hoor ik eerder de banden dan de motor en dat is bij andere fietsen waar ik op gereden heb anders. Nu verschilt het geluid natuurlijk ook met omgeving, omgevingsgeluid en wegdek. Ik ervaar de X2 dus als stil en dat is inderdaad een rekbaar discutabel begrip. Ik hoop dat dit het een beetje uitlegt. De standaard.... lees de comment van Cees even. Groetjes, Gijs
Elvoince, ik ben het met je eens...het geluid viel mij ook wat tegen. Had stiller gehoopt. Wel een voordeel, hij fiets soms net zo lekker zonder ondersteuning. Met wind in de rug of windstil weer rij ik dan ook graag op OFF...:)
great review! Is this a good bike to ride in case the battery runs out - does it feel too heavy? Can't seem to find the weight anywhere
Read the article and draw your conclusions about weight and heavy ;-) .... Enjoy the Outdoors and Stay Safe! Cheers, Gijs
outdoorguru.com/bikes/cannondale-tesoro-neo-x2-e-bike-review/
Fabulous review as always - many thanks.
Thank you Paul! 👍🙏 Enjoy the Outdoors and Stay Safe! Cheers, Gijs
@@OutdoorguruGearReviews I've just bought one. I must stop watching your reviews !! The same thing happened with the Fjallraven Abisko Dome 2 :-)
Perhaps you can change out to a lighter fork spring. The power failure is concerning. A long-term update would be appreciated. What is the warranty period and service level by your dealer? I have subscribed.
Hi Hornet, I do understand your comment but the bike should be good when somebody buys it. After the review I gave the bike back to Cannondale so a long term review.... sorry. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Very informative, thank you!
Hi Dayn, Thanks for the compliment🙏. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
btw the 2021 Tesoro X 2 is - as far as I know - not better equipped but several hundred euros up in the price tag...
my lady just bought a 2020 X1 and maybe I will be allowed to use it too and it will ride better with the air suspension fork. thank you !
Hi Georg, I was not aware of that. Bummer. I hope she let's you 😉. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Dag Gijs,
Knap review, dat me uiteindelijk optie deed nemen op een X1.
Misschien kan je me helpen:
Is de Neon interessant genoeg om de Kyox te vervangen? Kan dat praktisch gezien?
Kan de ingebouwde batterij 500kW vervangen worden door een 625kW?
Nogmaals, dank voor uw reviews, klasse!
Groeten, Jef
Dag Josef, dank voor de vriendelijke woorden! Ombouwen kan volgens de Bosch website. Kijk hier maar eens: www.bosch-ebike.com/nl/service/accessoires-en-upgrades/ Of je de accu ook kan vervangen... Er zit een verschil in amperage en verwacht dat het Bosch systeem op alles is voor bereid. Maar.... check bij een Cannondale dealer want met accu's kunnen dingen ook hopeloos mis gaan. Ik hoop dat je hiermee verder komt. Groet! Gijs
Please provide highest rated Cannondale hybrid bike that you have done/ Much appreciated
Hi Sebastian, Sorry, I can't help you with that, yet. What is hybrid in your opinion? E-bike/bike or normal/trekking bike or e-trekking bike.... Let me know! heers, Gijs
Seems expensive when it’s very much like the Trek Verve +2. Additionally, buying used is a much better deal.
True! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Thanks for the awesome review. Picked one of these up yesterday and so far love it. Shame about the uk speed restrictions. It’s my first e-bike. Do you know how I go about fitting a second battery.
Hi Burnt, Thanks! In what way? Doesn't your Cannondale dealer know this? Cheers, Gijs
@@OutdoorguruGearReviews I will email them. The bike was pre wired for an extra battery so I was just wondering how I mount it, Cannondale sell a grossly over priced bottle style one but just hoping I can mount another 500mwa one.
Hi. Great review! Which size did you choose? How tall are you? Thanks!
Hoi Gijs, bedankt voor de uitgebreide review! Heb jij een alternatief merk/model dat jij zou aanbevelen voor dezelfde doeleinden als waar deze Cannondale zich voor leent?
Als je reden om niet voor de Cannondale te gaan mijn review is... Denk nog een keer na. Met deze fiets ben ik inderdaad niet helemaal happy en en aantal zaken worden door Cannondale zeker opgepakt. Ik heb inmiddels wat mails binnen van anderen en die delen mijn kritiek grotendeels behalve die van de voorvork. Dit kan echt met deze vork en deze fiets te maken hebben. Dus ga er mee proefrijden. Of kijk naar de duurdere X1 met een echt betere voorvork. Andere merken... Ik vond de Trek (Super) Commuter erg fijn en ik hoor goeie berichten over Koga's. Maar deze laatste is wel duurder. Mocht je meer willen weten of even willen sparren: mail of bel. Zie de website voor de gegevens. Groet, Gijs
Great and thorough review, but what I would ask is this. Is any ebike good for touring when you need to lug around the huge power transformer to charge it overnight?
Hi Rob, depending what we regard as huge. It’s not that big and heavy like a small fridge😉. So yes, I would take it for a week cycling around b&b’s or campsites. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
@@OutdoorguruGearReviews sorry I thought you might know what equipment you need to charge the bosch motor. Never mind
I use this bike dayly, sensor in front wheel now I been told is not capable for tuning, how I can bypass that, maybe someone has an idea?
5:38 The manufacturer may be weighing the bike with out the tires tires being fully inflated, air has weight remember.
About 15 grams per tire 😉👍. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
@@OutdoorguruGearReviews oh that's not much at all; sorry I forgot how much a kilo is because I'm a Yankee 😅
Trank you! Greens from Germany!
Hi Daniel, Greens 😋 back! Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Thx for your review. Today I own a Cannondale Quick Neo EQ and I'm looking for a more comfort bike in next year. Now I know this Tesoro Neo X2 or the XY will be mine. At the Quick Neo I miss a suspension in the front and bigger/wider Tires, so bumps will hurt my head. The Motor from Bosch give's me a Range up to 150km in ECO (I'm about 95kg) what's fine for me. Did you find a solution for Sidekick and Fork anyway?
Hi Gerhard, You are welcome and congrats with the new bike. The side kick... Loctite but it is still a stupid construction. The fork... it's just not the best fork that money can buy and no solution. (new upgraded fork ;-). Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Thank you for the excellent review, Gijs, so very useful in my shortlisting. I live in a forest area with hilly terrain and I would want my ebike to cope offroad as well as holidays and of course a run to the shops. I currently ride an acoustic Specialized Crosstrail, which is road/trail/gravel-orientated and not a MTB, but it can tackle slightly technical terrain, especially now I replaced the tyres with Schwalbe Smart Sams. The Tesoro Neo looks to have very similar geometry and a higher spec SunTour fork, so I think it would be at least as capable.
However, while I don't wish to scream downhill through the forest on the gnarliest trails, I would appreciate being able to ride with more confidence on rooty and rocky single-track.
Do you think I could do this on this bike?
I was interested in your remarks about the suspension fork too - like you I am lightly built and wonder about considering a trekker with a fixed fork.
Dear Francis, Thank you for the compliments ;-). Yes, I think it is possible but be aware that you will need to play withy tire pressure to get the comfort higher depending on how bumpy the terrain is. Like you say: it is not a mountainbike. Why not consider a e-mountainbike? Also... the fork might be better than what you have but maybe think about upgrading to the X1 that has an even better fork with air supported suspension. Let me know if you have more questions. Enjoy the Outdoors and Stay Safe! Gijs
Outdoorguru hi Gijs, thanks for the response. Actually, I have been considering mountain bikes too, but few have mounts for carriers, also I worry about their utility for touring/trekking (and shopping!).
I have been considering the Cube Stereo 120 Pro Allroad, which is top of my shortlist. It has pretty much all I think that I want, but I have seen reviews criticising Cubes’s quality.
Test-riding is a challenge too during coronavirus, but I know that it’s essential.
@@francisoleary7010 Where are you from? Could be US, Uk, Scotland ;-). Otherwise give me call if the timezone fits. Number is on the website.
People will end up strapping replacement batteries on them if you cannot remove the one on it. Landfill eventually.
I get what you mean... Lemmings? Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Lots of information how ever where is the battery stored and how do you remove it, finally where is the charging port.
Hi Paul, Good question..... I have been looking in my files but this is the only video I can not find the original material from...... I don't know why....It was on top of the motor and I am almost certain I did shoot it but why I didn't put in the edit.... maybe because I was in a field and not near electricity. I think CDale changed the point by now to the top of the frame. I hope this helps. Cheers, Gijs
thank you, I gather the battery is not exchangeable for long rides, Battery life - the number of charges before the battery must be replaced, and lastly the ease or requirement of maintenance of the engine?
Hi JG, I am not sure I understand the question. Do you ask if the batteries can be taken oout and bring a spare one on longer trips? Enjoy the Outdoors and Stay Safe! Cheers, Gijs
@@OutdoorguruGearReviews correct, I would like to change batteries in order to obtain the distance that will take me there and back, I enjoy your vids keep them coming, thanks
@@JGMorin What I have learned by now is that a spare battery can be mounted on the downtube and the battery is removable to it can also can be charged withoutb the bike. This is for the 2021 model. Take a look here: www.cannondale.com/en/bikes/electric/e-touring/tesoro-neo-x/tesoro-neo-x-1-smu
@@OutdoorguruGearReviews thank you
Jammer, dat Cannondale de fiets uitrust met het Bosch Purion display. Dit hoort echt niet thuis in deze prijs range fietsen. Ik vind het persoonlijk een waardeloos display, waar geeneens een tijdklok op zit ?
Waardeloos is het niet, het doet ook dingen wel maar de tijd....
My X3 has a loose headset and it's very hard to adjust properly. Did you notice this problem? If not, can you advise how to adjust it easily. Thanks.
Dear Bruce, I know how to do it and you need a very big wrench (36) for this and most people don't have one so I would advice you to contact a dealer. Cheers, Gijs
@@OutdoorguruGearReviews Thanks Gijs; interesting that the supplier also sent me a headset wrench! Like they knew there's a problem... Anyway I stayed up late last night and finally figured it out: you don't slacken the pinch bolts, because the way it works is that the hexagonal nut under the stem draws the stem down and onto the tapered fork tube, so it has to be tightened onto it. And it turns ANTI clockwise to tighten because it will loosen the pinch bolts if you turn it clockwise. It's very tricky and a poor design, but overall, like you I enjoy riding the bike.
@@brucewhitehead8583 Bruce, Sweet! I didn't want to tell you that because I don't want to be responsible in case it go's wrong... I am not sure if it is a problem with all the bikes but I find the system quite hopeless. I just fixed a headset on my youngest daughters bike and this is also a good system for manufactures that need speed in the factory and don't want people the fix stuff them selves. It's not that sustainable this way. Enjoy biking! Gijs
Which paniers are those? They look roomy
Ortlieb Classic Backrollers
Any idea which of the 2, 3 or 4 Neo bikes is best? I can't find anything about 4 on the at all.
Hi Zooumberg, Well on paper the most expensive one is the one with the most hightech components and that would be this one: www.cannondale.com/nl-nl/bikes/electric/e-urban/tesoro-neo-x/tesoro-neo-x-speed?sku=c66101m10sm But... The best bike is the bike that fits budget and purpose. Many people ride bikes that are not matching these two. The 4.... can't find it either. What are you looking for and what is your budget? Enjoy the Outdoors and Stay Safe! Cheers, Gijs
@@OutdoorguruGearReviews Hi mate. I'm looking at 3000 GBP. I've been ordered to self-isolate due to my asthma and I need to lose the weight I've put on. I'm normally skinny as a rake. But I'm getting fat now. I can't run or swim, so cycling is my next best option. Any advice would be greatly appreciated.
@@Zooumberg In that case I would look for the 2 and let the dealer deal with the rattling side kick and don't worry too much about the fork. But is it still available in the UK?
@@OutdoorguruGearReviews I don't know. I'll have to do some digging. Am I right in assuming you're Dutch? Do you have a cycle to work scheme where you can buy a cycle and have the money taken out of your wages?
@@Zooumberg We have such a cycle plan ;-)
Where is the speed sensor on the bike? Can u by pass it?
Hi Dr Angel, I am able to help you with this. Sorry. Cheers, Gijs
@@OutdoorguruGearReviews i returned my bike it was a disappointment. When battery dies its a monster to ride.. too heavy to fight up hills.
Top speed again please...??
Hi MG, In what way? 25 km/h.... Cheers, Gijs
Price auchh
Jup, it is a lot of money....Enjoy the Outdoors and Stay Safe! Cheers, Gijs
I always curious how fast it can ride?
Hi Roan, just about 25 km legally. Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Can you please next time put in usd $ and lbs.
Hi Catherine, Sometimes I do, sometimes I forget. Sorry. Did you like the video? Enjoy the Outdoors and Stay Safe! Cheers, Gijs
Fork is total crap
😂 Enjoy the Outdoors and Stay Safe! Cheers, Gijs
I guess it all comes down to someone's definition of trekking. What I see here is an unsuspended proprietary frame that can't be ridden without an under-sized proprietary motor and over-priced small proprietary batteries. Once you buy it you can't turn to anyone else. A drive train that has a 2" swing in chain alignment... not great with mid-drives. A rear rack that isn't going to handle much weight and no front rack whatsoever. Minimal stopping power for a loaded ebike, a silly little side stand, and missing a dynamo hub. Any bike can be used as a "trekking" bike but this is more a commuter than anything used for bike packing or camping bike. It's so easy to build a better ebike than you can buy.
Hi Brian, Nice comment and that is why it does not get a high ranking. Enjoy the Outdoors and Stay Safe! Cheers, Gijs