Understanding Windows licenses and activation | Microsoft
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- Опубликовано: 30 май 2024
- In this video tutorial from Microsoft, you will receive of the different methods for activating Windows and how you can activate Windows using a digital license or a product key.
Activation helps verify that your copy of Windows is genuine and hasn’t been used on more devices than the Microsoft Software License Terms allow. If you are having problems activating Windows, you'll first want to find out if your Windows 11 is activated and linked to your Microsoft account.
It is essential that you link your Microsoft account to the Windows 11 license on your device. Linking your Microsoft account with your digital license enables you to reactivate Windows using the Activation troubleshooter whenever you make a significant hardware change.
Depending on how you got your copy of Windows 11, you'll need either a digital license or a 25-character product key to activate it. Without one of these, you won't be able to activate your device.
- A digital license (called a digital entitlement in Windows 11) is a method of activation in Windows 11 that doesn't require you to enter a product key.
- A product key is a 25-character code used to activate Windows. What you'll see is PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX.
Learn more: support.microsoft.com/en-us/w...
Table of Contents
0:00 Table of Contents
0:07 Types of Windows licenses
0:13 OEM licenses
1:03 Retail licenses
2:05 How to activate Windows 
Наука
I purchased Windows through MS store. Retail license is linked to my MS account. I can not install Windows as a virtual machine guest on Linux host. Even after uninstalling Windows from physical machine and removing that machine from my MS account. Phone support was a massive waste of 2 hours of broken English and transfers. What is the correct way to install Windows as VM guest with license tied to MS account?
I have no idea why I can't Activate Windows.
When I click on it, it says I have to do Windows Update which I've been trying for so long and it never happens. Troubleshooting isn't helping either. And because of this I can't anything on my Computer. I can't even use Microsoft Store, I can't download apps nor update them. This has become annoying. I hope you'd try helping me.
But I know you didn't understand what my problem is, because even I don't seem to understand what's happening.
There's also this "Activate Windows
Go to Settings to activate Windows".
It's a watermark and it used to be extremely annoying but now I'm sort of used to it.
Cortana isn't working as well.
SOMEBODY HELP.
I seriously have no idea what to do right now.
I would hope the video would explain hwid licensing and how leanient / strict it is, for example if I swap GPU will that invalidate HWID license?
I tried to register and asked for the code, I got this message We couldn't send a code to your email at this time. Try again later.
If i purchase oem or retail and link to my gmail how many windows i can active
Hello.
I've bought a Windows 7 Ultimate Digital license (retail) a long time ago, so as the time pass it's upgraded to Win11 Pro and works fine.
What will happen if a bought a new computer with Win11 Home OEM pre-installed and use my currently Microsoft account (with my Win11 Pro license)?
The computer will be activated as Win11 Home or Pro?
I can have multiple licenses on my account?
Good day, Henrique. Thank you for contacting Microsoft Support. We understand that you are concerned about what will happen to your Windows 11 pro license if you buy a new device with a pre-installed Windows 11 home license. For this matter, we simply want to inform you that you have the option of continuing to use the licensed that is linked on your account, or if you want to change it, you have the option of removing the old license in order to use the pre-installed home that was link on your new device or computer. And for your last question, yes you can have multiple licenses on your Microsoft account. Let us know if you still have more questions regarding on the information provided above.
@@MicrosoftCustomerSupport
Thanks.
There is a video showing up the process of choose between two different licenses on same account?
Thank you for your reply, Henrique.
During activating your device, there is no option to choose which license to use, and you just simply sign in your Microsoft account credentials.
You have the option to view the devices where your licenses are activated if you visit this link: msft.it/60549bmXO and sign in your account.
In addition, if you will be purchasing devices with preinstalled/OEM license, you will not be able to see it on your account as it will not be tied up to it.
Let us know if you have further questions.
Good day, Henrique! Hope you're doing well.
We just wanted to make sure that we were able to help you understand about Windows licensing. If you have any other clarifications or concerns, don't hesitate to get back to us, and we'll gladly answer it.
Thanks for your time. Have a nice day!
Hello again!
We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out.
If you need any further help, feel free to write again.
msft.it/60049eJkO
Thank you for your time, and we hope that you have a great day!
I had downloaded a free Windows 10 quite a long time ago as an operating system upgrade of Windows 7 was no longer going to be supported. Unfortunately I performed a System Restore as I normally did when I was having computer issues and Lost the free windows 10 system. My Computer indicated to me, today, Jan. 2, 2024, that I successfully downloaded the Windows 10 System, however I cant find, by the instructions, how to Activate it.? Can you help?
Hello there. Your comment caught our attention. We understand that you need help activating Windows 10, as it was successfully downloaded yesterday.
Please be informed that the free Windows 10 offer ended on July 26, 2016. As much as we wanted to help you, unfortunately, you won't be able to activate the downloaded Windows 10 on your computer. Please check this link for more information under "Is the Windows 10 free upgrade offer still available?": msft.it/6052iiPW6
To take advantage of the latest hardware capabilities, we recommend moving to a new device with Windows 11. For more information, you may refer to this link: msft.it/6053iiPWB
Should you have other Microsoft-related concerns, don't hesitate to contact us again. We'll be more than willing to help. Have a prosperous new year.
Hey I built a pc and purchased an OEM license to activate my windows 11 pro however that license is not tied to my motherboard or is it? I am wondering this because I used an app called showkeyplus and it says that my OEM key is not present in my PC firmware
Hello there! We received your concern about a detail you identified while attempting to check your Windows 11 license on your built-in PC. Allow us to help you on this matter.
Technically, if your PC is built-in, and you purchased a Windows 11 license, your license should be displayed retail on the device.
Could you please send us a screenshot of the type of Windows license you have on your built-in PC? Here are the steps to obtain this information:
1. Open Start and search for Command Prompt.
2. Right-click the top result and select the Run as administrator option.
3. Type slmgr /dlv and press Enter.
4. Check the Product Key Channel line item in the Windows Script Host dialog. It will show you if your license is Retail or Volume.
We'll await your response and are delighted to assist you further when needed.
@@MicrosoftCustomerSupport i cant send a screenshot via comment section
We appreciate you letting us know. If that is the case, could you please send us the information you obtained from the previous steps we provided instead? This should give you the accurate information to which type of Windows 11 license you have installed on your built-in PC.
Looking forward to your update. Many thanks!
@@MicrosoftCustomerSupport its OEM_DM
Thanks for your response. Product license are usually tied up to the motherboard if you bought the device itself as an OEM device because it's the manufacturers that normally do it.
If it was you who activated it after building your PC, it is still tied to your PC, but If it is not showing up using the app, you can validate it by checking the BIOS. It would also be good to check under your Microsoft account because when you activate the keys under your account, it becomes stored in the Microsoft server and is part of the so-called digital entitlement. Have you tried checking your account?
We will be here for your reply.
hi! i got a windows 11 pro, the first problem i have is i can`t find the ´activaction system´, then i cannot activate windows bc i don´t have the product key, not in the box, neither in cerficicate of authencity. may i have some help please
Hi, there. We saw your comment, and we apologize for the late response. It seems that you're having an issue activating your Windows 11 Pro license, and you can't find your product key. We know how important it is to get this address. We'll do our best to help you.
For insight, it is possible that you have a digital license, which is why you can't see the product key on your box or certificate of authenticity. Allow us to take a closer look at this matter, so we can assist you accordingly and effectively.
1. Is this your first time activating this license?
2. How do you get your Windows 11 Pro license? Is it pre-installed on the device, or did you purchase it separately?
3. If it is purchased separately, where did you purchase the product key? Is it from a reseller or from the Microsoft Store?
4. Have you tried to follow the steps in this helpful article: msft.it/6051cdZeh on how to activate the Windows license?
We'll be here for your reply.
Hello again! We haven't heard anything from you since our last message with regard to your issue with activating your Windows 11 Pro license, and you can't find your product key. Should you still need assistance, feel free to contact us again. We're more than willing to help.
Thank you for contacting us, and keep safe!
I'm using Windows 11 on Dell G15 and in Settings the activation state of Windows 11 Home is "Windows is activated with a digital license and linked to your Microsoft account"
My doubts:
1) If I update from Windows 11 Home to 11 Pro via Microsoft Store, will that still be a OEM key tied to hardware or the retail license key which I can use it on another machine if my current machine die in future. because when I ran command slmgr/dli , the description it has is OEM_DM channel ?
2) After upgrading to 11 Pro via MS Store, will I be able to see Product key in my Microsoft profile dashboard ?
Hi, Karthikeyan! Thank you for reaching out to us.
Per our understanding of your questions, you want to know if, after upgrading from Windows 11 Home to Windows 11 Pro, the OEM key will still be tied to the hardware and if you can see the product key in your Microsoft profile dashboard.
The best way to upgrade from Windows 11 Home to Windows 11 Pro is through the Microsoft Store. When you choose to upgrade through the Microsoft Store, it will detect whether your current Windows 11 Home edition is activated and then guide you accordingly.
To answer your questions, yes. If you upgrade from Windows 11 Home to Windows 11 Pro, your OEM key is still tied to the hardware, and it's still valid. Once you activate Windows 11 Pro on a computer, the license is tied to that specific hardware. This means you cannot use the same activation key on multiple devices simultaneously. If you need to transfer your Windows 11 Pro license to another device, it’s generally possible if the license is a retail version and not OEM, but this transfer can typically only be done to one device at a time.
If you upgrade from Windows 11 Home to Windows 11 Pro via the Microsoft Store, you will not receive a product key. The PRO license associated with your Microsoft account will still be there. If you purchased a retail Product Key for Windows 11 from the Microsoft Store it is a Digital License which has no key. Once installed, simply signing in to your Microsoft account will activate it.
We do hope that we have answered and covered everything here. Let us know if you have any clarifications.
Thanks for the detailed explanation and prompt response.
Will the current OEM license key of Windows 11 Home will be converted as Retail license key (correct me if I’m wrong) or will it still be OEM key after upgrading to Windows 11 Pro through Microsoft Store.
That's a good question!
If you upgrade an OEM version, it remains an OEM version, and OEM versions can not be transferred to another computer.
We'll be here if you have further clarification.
Thanks for clarifying!
You're very welcome. It's our pleasure assisting and answering your questions.
Would there be anything else that we can help you with today?
if you buy a windows usb will it need product key or not and how many times can you use it
Hi, there. Thanks for your comment, and we apologize for the late response. We understand that you have concerns regarding Windows installation through a USB flash drive, and we know how important it is to get this address. We'll do our best to help you
Allow us to take a closer look at this matter, so we can assist you accordingly and effectively.
1. Which Windows version are you trying to install on your device? Is it Windows 10 or 11?
2. Do you have an activated copy of Windows on your device and wants to upgrade it through USB flash drive?
3. Or is this your first time installing and activating Windows license on your device?
We'll be here for your reply.
Hi, there! How are you today? This is to check on how things are because we haven't heard back from you. We received your recent inquiry regarding Windows installation through a USB flash drive. Subsequently, we inquired a few questions in order to provide you with appropriate assistance.
If you still need help about this matter, we'd appreciate it if you'd provide us the information that was previously asked, as we're here to help you further. Please remember not to provide any sensitive information such as your date of birth, full name or email address to anyone, including us, or post it publicly for security and privacy reasons. Thank you, and always take care.
I have an Asus pre build pc Gl10CS now i want to install a new processor on it and with it a new motherboard then how can I reactivate my windows with a digital licence of it linked to my Microsoft account?
Hello there. We understand you'd like to know how you can reactivate Windows using your digital license if you install a new processor and motherboard. We'd love to help.
You may refer to this link: support.microsoft.com/en-us/windows/reactivating-windows-after-a-hardware-change-2c0e962a-f04c-145b-6ead-fb3fc72b6665#:~:text=or%20product%20key.-,If%20you%20have%20a%20digital%20license%2C%20run%20the%20Activation%20troubleshooter,troubleshooter%20to%20reactivate%20Windows%2010 for more information on reactivating Windows after a hardware change.
We hope this helps. Let us know if you need further clarification.
Hi there. We have not heard back from you. We're just checking in to ensure that we're able to address your concern on how to reactivate the Windows license after we've provided you with a helpful article related to it.
May we know if the steps were performed, and if not, can you send us an update, so we can check for the best option to help? Please feel free to message us back at the soonest possible time to address all your concerns about this matter. Have a nice day!
Hello again!
We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out.
If you need any further help, feel free to write again.
msft.it/6003iooUW
Thank you for your time, and we hope that you have a great day!
I need help on how to always use “Windows 10” on this one computer of mine.
Thank you for reaching out to us! We understand that you would like assistance on to have Windows 10 on your PC. We're here to guide you the best we can.
To do so, we need to verify a few details.
1. Can you tell us which version of Windows is currently installed on your device? You can check that by typing "winver" on the search bar.
2. Do you receive offers to upgrade to Windows 11 on this device?
3. Can you tell us what you want to stay in Windows 10? Is it needed for a specific app you are using or you just don't want to upgrade?
We will wait for your reply so we can continue the support. Take care!
Hello there! We hope all is well with you. It's been a while since we talked about how to always use Windows 10 on your PC. We haven't heard back from you yet. Are you still having an issue? If you still need assistance, feel free to message us again at our earliest convenience, and rest assured that we're more than willing to help. Have a wonderful day!
18:12@@MicrosoftCustomerSupport❤ 0:17
I downloaded Windows 10 on my computer that I had Windows 8.1, but I had problems with my screen which was not stable and was shaky, then with advice from Microsoft I went to HP to see if it could fix my computer but now I am not able to use my computer even to sign in to start my computer , I need help if you can remotely fix my computer.
Hi there. Thank you for reaching out to us regarding this concern with signing in to your device. We are not able to assist you with remotely accessing your device, but we will be able to provide you with assistance on how you will be able to do it for yourself.
We would like to know some details about this so that we will be able to assist you.
1. If it is possible to know, are you now working with a device running Windows 10? Or is this still Windows 8.1?
2. Is your system locked with an error message? Is it possible for you to share a screenshot?
3. Are there any troubleshooting steps you have already tried?
We will wait patiently for your response.
Hi again, Mali.
How are you? We hope that you're doing well. Just checking in on you to know if you still needed help in starting up your Windows 10 device. If you do, please confirm the information we asked referring to our initial reply. In this way, we can further isolate your concern.
Please don't hesitate to reach out back to us if you still needed our help. Keep safe and stay healthy.
@@MicrosoftCustomerSupport I am not happy at all being my computer isn't working and I don't know what HP support did to my computer is no screen except showing automatic repair but nothing is happening and I can't even sign in , I don't know if you can remotely fix it, thank you for your concern help help
Thanks for getting back to us. We appreciate your patience and effort in trying to fix the issue you encountered with your Windows PC. Let's continue fixing this.
We hope you understand that we have a limited scope of support here on Social Media and that we are unable to do a remote session to help you fix it. What we can do is provide guidance depending on the scenario at hand.
Several situations are likely to cause the Automatic Repair loop. Missing or corrupted system files, malware, viruses, and damaged HDD are the more common causes, where Windows can’t boot because these essential files it needs to run aren’t available.
Having said that, may we know if you were able to successfully install Windows 10 to your device, or is it still running on Windows 8.1? This is for us to get the right troubleshooting steps to help you fix the issue.
Also, since you mentioned that you were able to contact HP support prior to contacting us, would you mind telling us the last advice they provided since the issue persists even after all the troubleshooting steps they performed? This is for us to avoid giving the same steps so we can utilize all our available resources and workarounds in helping you.
We'll wait for your response.
Good day! How are you? We're checking back to know if you still need assistance?
If you do, please respond to us with the details we need so we can isolate the issue further and provide proper guidance or recommendations. We'll be expecting your reply. Take care!
the problem is my microsoft account does have windows pro licence but im unable to use it to activate pro on my laptop
Hi, Albert. Thank you for reaching out to us. We understand that you're having issues using the Windows pro license linked to your account on your laptop. We'll do our best to help you with this as you might be using your laptop for work or school purposes.
For us to further check your issue in using Windows pro license linked to your account, please provide us the following:
1. May we know if you're getting any error messages when trying to activate your Windows using the license linked to your account?
2. Is this your first time activating the license on your laptop, or you've already used it on other device?
3. May we know where did you purchase your Windows Pro license? Is it through the Microsoft Store?
4. Have you done any troubleshooting steps on your end to rectify the issue? This is for us not to provide you the same steps you've already tried on your end.
We'll wait for your reply.
@@MicrosoftCustomerSupport I had activated a pc I built using the pro key that was linked to my microsoft account and it activated fine! but its not activating on my laptop after windows upgrade from home to pro it kept giving me error, For some reason my sisters old pc(she built before when it had windows 7 orginanly on it) had a windows pro licence and when I used my microsoft account on it after instaling windows pro it automatically copied the code to my microsoft account, also I had windows 7 laptops that have pro keys that I used as well for windows pro
We appreciate your response, and additional details. Since you have activated the Windows Pro license on a PC that your built, may we confirm if It's still activated on it? Also, can you provide us the exact error message you're getting when trying to activate it on your laptop?
About using your Microsoft account on your sister's PC that also has a pro license, does this mean that your sister's Windows Pro license got associated to your Microsoft account? Also, is that the same account where your own Windows Pro license is associated?
Keep us posted.
@@MicrosoftCustomerSupport yes and the license for my custom pc is activated and the only issue with my laptop is the error but I have it resolved now
Thank you, Albert! For confirming that you've had it resolved already. In the event that you have any concerns, please let us know, and we are always here to help.
qual chave do porduto
Will the Windows 11 license be retained if I reinstall in another disk and I have a Microsoft account with digital licence?
Good day! We have noticed your comment about activation issues with Windows 11.
To better understand the situation, could you please answer the following question:
1. Are you planning to change or update your hard drive?
Having your digital license linked to your Microsoft Account is beneficial and will simplify the activation of your Windows device after reinstallation.
We look forward to your response.
@@MicrosoftCustomerSupport yes, i just want to change HDD to SSD. Nothing more
Thank you for responding to us.
If you intend to upgrade your hard drive and are concerned about activating Windows 11 afterward, rest assured that as long as the upgrade is limited to the hard drive, you should be able to reactivate your device. Just ensure you use the same Microsoft Account associated with your Digital License.
Should activation fail, please allow 24 hours before reaching out to us at our support page.
- msft.it/6059YM1TU
If you have any further questions, or you are already all set let us know. We're here to assist you at any time.
Hello again. We'd just like to know if you have further questions for us regarding your Windows 11 license. We'd highly suggest that you message us back if you need further help. Thanks again for reaching out, and we hope you're having a great day.
Hello again!
We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out.
If you need any further help, feel free to write again.
msft.it/6009YO8A7
Thank you for your time, and we hope that you have a great day!
I bought the windows 10 digital license from microsoft store years ago but now am trying to get windows 11 activated with it but it doesnt work
And i tried to reach customer support we was chatting for 2 hours i tried many methods even he asked me to reinstal windows and promised me that it will work but still the same problem
Hello there, Abdulrahman. Thank you for reaching out. We understand that you're having problem with installing Windows 11. Rest assured that we're here to help you get this sorted out. Since you have us here, allow us to help you.
For us to isolate the issue and check for available workarounds, please provide us the following:
1. May we know if you're encountering an error message while installing the Windows 11? If yes, can you provide us the exact error message?
2. Aside from asking you to reinstall the Windows, what are the other steps or recommendations that our support team has provided you? (So we won't repeat the same steps moving forward).
3. When the issue started? Are there any changes made to the device, like hardware or software replacements?
We'll be waiting for your reply.
@@MicrosoftCustomerSupport they asked me to troubleshoot (changed hardware option)and they used quick assist to get control of my device to find the solution the last conversation was is to reinstal windows and thats it. By the way i have the order number and the invoice the purchase was in 2018
Thank you for letting us know about the recommendations from our support team. For us to narrow down the issue, we;ll be asking you another set of questions:
1. May we ask if there were any changes has been made on your device prior to this issue?
2. Are you encountering any error message while installing Windows 11? If yes, please provide us the exact error message.
3. Have you tried checking this article: msft.it/60559xlEh to verify if your device meet the requirements to install Windows 11?
We'll be here for your reply.
@@MicrosoftCustomerSupport 1- its a new windows 11 instal without changes
2-error code is 0xC004F213
3- my pc is new its 12th gen intel processor
Hello.
I've bought a Windows 7 Ultimate Digital license (retail) a long time ago, so as the time pass it's upgraded to Win11 Pro and works fine.
Hello microsoft, I tried to activate windows with a key that worked but it doesnt seem to work now, It has stopped working after a motherboard, cpu and ram change so maybe its due to hardware but I still have the key, it doesnt work.
Hi Noel,
Thank you for reaching out to us. We understand that you are unable to activate Windows after hardware changes on your device. We'd love to assist you with this. First, please let us know the following:
1. What is the error that you are getting when trying to activate Windows?
2. How did you get the license? Is it pre-installed on the device, or did you purchase the license separately? If it was purchased separately, where did you purchase your product key? Is it from a reseller or from the Microsoft Store?
3. Which Windows Version and OS Build are you using?
We are looking forward to your response.
@@MicrosoftCustomerSupport I purchased the key from a reseller, error 0x803FA067, Im using windows pro.
Thanks for getting back to us with these details.
To give you some insight, error code 0x803FA067 happens due to counterfeit Windows license, it was previously installed to other hardware, etc.
Just to confirm have you follow the steps on this article: msft.it/605498MgK on how to reactivate Windows after a hardware change?
We'll keep an eye to your reply.
Hi, Noel! How are you today? This is to check on how things are going because we haven't heard back from you, and we want to make sure that we leave no customer behind.
May we ask if you still need help with the error code 0x803FA067 and have you checked out the steps on this article: msft.it/605498MgK?
Rest assured that we are here to help you.
@@MicrosoftCustomerSupport oh sorry, I did read the article but nothing worked
i was always thought you could take a retail from one to next as long if there is only one (I NOW I NOW ITS A BIT MORE THAN MY Asumption load spoken but thats a bummer) that was for me the rezone to buy the last time the retai licence
Excellent
How do I remove a digital license from my computer?
I have already clean installed my computer, but the Windows license automatically reactivates every time I connect to the internet.
Hi there. Thanks for reaching out. It appears you need help removing a digital license from your computer. Allow us to help you with this.
We'd like to take a closer look, so we can assist you accordingly. To do so, please provide the following details below:
1. Can you confirm if you have access to your Microsoft account where your digital license is registered?
2. If possible, could you tell us how you got your license? Was it purchased separately or preinstalled on your device?
3. If acquired separately, was it purchased from a third-party or the Microsoft Store?
4. Which Windows build and version is running? To check, please press Windows key + R > type in winver > click OK.
We'll wait for your response and help you from there.
Hello there! We haven't received any feedback from you, and we would like to know if you still require support in removing your digital license on your device. Please feel free to share any more details here, and rest assured that we remain available to help you.
Best regards.
Hello @microsoft, I have purchased a laptop that comes with windows 11 home pre installed. I have already activated with an email address. I want to upgrade it to Windows 11 Pro edition. So If I update the windows using current Microsoft account, would I be able to update the Microsoft account later ?? Please help, I tried asking Microsoft at multiple platforms but failed to get any answer.
Hi, Manav. Thank you for reaching out to us. We understand how important it is for you to upgrade your Windows 11 home to Windows 11 pro, and if you will be able to update your Microsoft account right after, we are more than happy to assist you with this. You can upgrade your Windows version by purchasing a code for Pro, then entering it in the activation settings, or by buying the upgrade via the activation settings and the Microsoft Store app.
Regarding your other question, if you can update your Microsoft account, may we know what you mean by this? We'll be here for your update.
@@MicrosoftCustomerSupport I want to update to windows pro directly by buying it from the Microsoft Store. But later at some time, I would like to have another Microsoft account as the administrator for this laptop and remove the current account completely. Let me know if this is possible??
Thank you for the information. Since Windows 11 is preinstalled on your device, the license key is tied to your motherboard and Microsoft account, which you used to activate it. If you change your Microsoft account, you'll have an issue activating Windows once you upgrade to Windows 11 Pro.
Also, you can have multiple accounts added to your computer; however, you can only be signed in with one Microsoft account at a time. For your reference on how to add accounts on your PC, feel free to check out this article: msft.it/60539bO97
Let us know if you have questions or clarifications.
Hello again, Manav. We'd just like to know if you received our message yesterday. Were you able to follow the steps on the article we provided? We are aiming to help you find a resolution to this issue. We'd highly suggest that you message us back if you need further help. Thanks again for reaching out, and we hope you're having a great day.
Hello again!
We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out.
If you need any further help, feel free to write again.
msft.it/60029jpog
Thank you for your time, and we hope that you have a great day!
On my screen saying preparing for repair and then when I click on advance repair what comes up is diagnostics your PC and that's it nothing else
Got that. Let us isolate the issue further by performing Safe Mode. Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC.
To do so, please follow the steps in this article under "from black or blank screen: msft.it/60549olQA
We'll be here for any response.
Hello again, Mali! We are just following up on your concern about your Windows device. In our last message, we advised safe mode from WinRe. We haven't received any updates from your end; would you mind letting us know if you still need our help? Please feel free to message us if you still require assistance. We hope you have a wonderful day!
My dear MS I am not able to sign in HP support destroyed my computer, I check everything and then the system tells me I have to delete automatic repair and is very hard for me to be without my computer and worst than that my budget doesn't allow me to buy new computer, I am desperate
Thank you for responding. We understand that you're experiencing issues signing in despite having contacted HP support. Since while, we seek to provide as much assistance, scenarios like this require more technical help than we can safely achieve here. We suggest contacting our Windows Technical Support Team for further assistance and for issue resolution since here at social media we can only provide links to articles as guides. You can contact them by following the steps below:
1. Go to msft.it/60549UP28 and sign in with a different or temporary account.
2. Enter a short description of your issue.
3. Click "Get Help".
4. At the bottom, click "Contact Support".
5. Under Products and Services, select "Windows".
6. Under Category, select "Technical Support".
7. Click "Confirm".
8. Select "Chat with a support agent in your web browser".
If you have further questions for us, please let us know. We are hoping for a good outcome!
Hello there! We are following up on your concern with the bluescreen, and we would like to know if you still need further assistance. Just send us a message, so we can continue to assist you on this matter.
POR FAVOR EN ESPAÑOL ¿ES POSIBLE? GRACIAS
How can i remove organization windows activation key from my personal laptop and my email account?
Hi, there. Thank you for reaching out to us, and we apologize for the delay in our response. We understand that you want to remove the organization Windows activation key from your personal laptop and email account. Let me ask for additional information so, we can provide you with an appropriate resolution.
1. Which Windows Version and OS Build are you using?(press the Windows logo key + R, type winver in the Open box, and the select ok).
2. Do you have a personal activation key?
We’ll wait for your reply. Have a good day.
We hope you don't mind us sending you a follow-up message. We're just checking in to see if you still need our assistance, as we have not heard from you after 24 hours. We previously asked you questions to help us isolate your issue on removing organization Windows activation key from your laptop.
Please don't hesitate to get in touch with us once more if you need any additional help or assistance.
Have a good day!
hello.
I have a pre-installed windows 10 license, but I always get the notification of YOUR WINDOWS LICENSE IS GOING TO EXPIRE SOON!
So, how can I solve The Problem
Hi there, Saurav.
Thank you for reaching out. We understand that you have concern as you get a prompt that your Windows license is going to expire soon. We'll do our best to further check on your concern.
For us to determine the right solution and recommendation, please provide us the following information:
* When did the issue start? Are there any changes made to the device, like hardware or software replacements?
* How do you get the license? Is it pre-installed on the device, or did you purchase the license separately?
* If it is purchased separately, where did you purchase your product key? Is it from a reseller or from the Microsoft Store?
* Do you have a copy of your product key, which is 5x5 alphanumeric?
Do come back with the required information, and we would be glad to assist you.
@@MicrosoftCustomerSupport well
The issue started from the beginning of November
And My license is pre-installed in this device
No, I don't have copy of my product key
Thank you for the provided details.
For us to further investigate the issue, here are some steps you can take to resolve this issue:
1. Restart the Windows Explorer: Press Ctrl + Shift + Esc on your keyboard to launch the Task Manager. In the “Processes” tab, right-click Windows Explorer and select Restart. That’ll close the File Explorer and refresh the Taskbar, Start Menu, System Tray, and other system processes that rely on the Windows Explorer. Click the folder icon on the Taskbar to restart Windows Explorer.
2. Run the Windows Activation Troubleshooter: Windows has built-in troubleshooting tools that can diagnose and fix hardware and software issues for you. Before you tweak your PC’s configurations to fix this issue, give the Windows Activation troubleshooter a try. Make sure you’re signed in as an administrator and ensure your PC has an active internet connection. To access the troubleshooting tool, go to Settings > Updates & Security > Activation and select Troubleshoot.
Let us know how it turns out.
How's it going? We'd like to check back with you on this case, as it is our aim to assist you further.
Are you still having the issue after all the recommendations we have provided? Let us know for us to assist you further.
To give you additional information about this notification, this usually occurs if the Windows is activated using a volume licenses, but if you're using a retail license, running the Windows Update troubleshooter should fix the issue. Please refer to this link: msft.it/6056ijKII as additional reference for this issue.
We hope that we're able to give you the assistance you need. Feel free to contact us again if you need further assistance. We'd be glad to assist you.
Take care, and have a nice day!
Regards.
@@MicrosoftCustomerSupport yes the problem didn't get solved even after that
Do you have any other solution
Thanks Hypest Key , received windows 11 + office 2021 pro plus
Hello, @MicrosoftCustomerSupport I really want to download Gacha life 2 and I tried exiting S mode but it says that it couldnt start the upgrade. Please help
@MicrosoftCustomerSupport
Hello there, Sasa! Thank you for reaching out to us. We apologize for our late response. We understand that you need help exiting S mode on your Windows. Rest assured that we'll do our best to help you. To better isolate your case and give you a better answer, allow us to ask you the questions below:
1. Which Windows Version and OS Build are you using? To check, press the Windows Logo Key + R, type winver, and press Enter.
2. What are the troubleshooting steps you have already tried?
We'll wait for your response.
Hi, Sasa. We hope that you're doing well. We’d like to check in if you still need help is exiting S mode.
Please provide us with the details that we asked for, so we can help you.
We’ll wait for your reply. Have a good day.
Hello again!
We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out.
If you need any further help, feel free to write again.
msft.it/6005iMH1J
Thank you for your time, and we hope that you have a great day!
Hi sorry for late reply I have everything undercontrol now thanks @@MicrosoftCustomerSupport
i want to upgrade my pc windows 10 home to windows 10 pro
how can i do it.
Hello.
We got your question on how to upgrade your Windows 10 Home to Windows 10 Pro. Let us look into this, and we'll do our best to help.
Here are the steps to upgrade your Windows 10 Home to Windows 10 Pro:
1. Click on the Start button and select Settings.
2. In the Settings window, click on Update & Security.
3. In the left pane, click on Activation.
4. In the right pane, click on Go to Store.
5. Select Get Windows 10 Pro to upgrade your device.
If you don’t have a Windows 10 Pro product key, you can purchase one from the Microsoft Store by following these steps:
1. Click on the Start button and select Settings.
2. In the Settings window, click on Update & Security.
3. In the left pane, click on Activation.
4. In the right pane, under Upgrade your edition of Windows, select Go to Store.
5. Sign in with your Microsoft account and purchase Windows 10 Pro.
We hope this helps! Let us know if you have any other questions or concerns.
Hello again! How are you doing today? We want to make sure that we don't leave any customers behind, so we're checking in to see how things are going since we haven't heard from you.
We'd appreciate it if you'd send us an update on your concern, as we're here to help you further. Thank you, and always take care.
Hello again!
We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out.
If you need any further help, feel free to write again.
msft.it/600992VOJ
Thank you for your time, and we hope that you have a great day!
Yes I need help, my computer is not working, I problems with my screen because it was not stable and I went to HP support help to fix my screen and I really don't know what happened to my computer and now I have blue screen and say automatic repair and nothing else is happening I can't even sign in to my computer account and I am very upset what HP support help did to my computer
Thanks for providing additional information. It appears that, following the previous workaround provided by HP support, you are now experiencing a blue screen error (BSOD). We appreciate your effort in trying to resolve this problem, and we are here to offer further assistance.
There could be several reasons why this issue occurs, such as a sudden problem with your drivers or data corruption that may occur if there’s not enough free space on the primary partition.
Windows can also fail due to a hardware issue. Therefore, it’s usually advised to unplug any accessories that aren’t absolutely necessary, like phones, printers, supplementary monitors, external hard drives, and other USB or Bluetooth devices. We recommend shutting down the computer first. Then, unplug any external devices or peripherals connected to your device. Once you’ve done that, turn on the computer and see if it no longer gives you random BSOD (Blue Screen of Death) errors.
To further investigate other possible avenues, we’d like to gather additional information.
1. To check driver compatibility, can you specify the make and model of your device?
2. Do you have at least 100 MB of free space on the drive where the operating system is installed?
Please let us know, so we can assist you better.
@@MicrosoftCustomerSupport HP touchscreen -15g121ds (Energy Star
Thank you for your prompt response. Have you experienced any more Blue Screen of Death (BSOD) errors after following the recent suggestion to unplug all unnecessary external devices and hardware from your PC?
Additionally, since you mentioned earlier that you experienced the issue after downloading Windows 10, may we know if you have successfully installed it on your Windows 8.1?
We’re here to assist you with any further concerns.
@@MicrosoftCustomerSupport
Yes, because I downloaded Windows 10 from Microsoft website! That's why I don't have product number!
Thanks for your reply, and your initiative in downloading Windows 10 from our website is truly appreciated.
For insight, since you already upgraded to Windows 10, and if it is successfully activated, this will be a digital license that should be associated with your Microsoft account. This is the reason why you don't have the physical product key.
Going back to your BSOD issue, you can check this helpful article: msft.it/60589WZTq for troubleshooting steps on how to resolve blue screen errors on a Windows device.
Let us know how it goes.
Hello. How do I find the product key of a computer that will no longer boot into Windows? I think that I need to reinstall Windows 10 on that computer and need the original product key. The version of Windows that is previously installed was activated with a Retail license.
Hello there, Dylan. We understand the urgency, and we will work with you on how to find your Windows product key for a computer that will no longer boot into Windows. Rest assured, we are here to assist with the issue. To start with, we’d like to clarify the following information:
1. Did you purchase the computer with Windows pre-installed or was it purchased separately?
2. Were you able to do any troubleshooting steps to address your concern? If yes, what were those steps you did?
3. Have you checked this article on how to find your Windows 10 product key: msft.it/60529Zjt2?
4. Do you know what happened to the computer why it no longer boot into Windows?
We'll wait for your reply.
Hi again! Hope you are doing well. We are just doing a follow-up. From our previous message, we ask some questions that can help us find your Windows product key; however, we did not hear from you. Feel free to get back to us if assistance is still needed. Thank you and have a great day!
@@MicrosoftCustomerSupport Hello. Sorry that I did not get to you. I was busy for the last few days. I have answers to your questions:
1. The computer did not have windows pre installed. I’m pretty sure that I bought a windows 10 pro license to activate it
2. I tried creating a windows recovery media using the tool built into Control Panel on a working computer, but I can’t seem to find a way to view the product key from there.
3. I checked the article you provided. I don’t have the original packaging that the product key came from.
4. The computer was updating from version 1703 to 20H2, and failed midway with the error “Windows Setup could not configure Windows to run on this computer's hardware.”. While my computer was trying to restore to the previous windows version, there was a powercut which corrupted my windows installation. When I turn it on, it gets stuck in a boot loop where the windows tries to restore, fails, and restarts.
Thank you for providing the information we need. Since you mentioned that you purchased your Windows license, we suggest checking your Microsoft Account to see if it was tied with your account. If you purchased your license from Microsoft, you may find an email notification of the purchase on your email account.
Let us know if you have further questions.
Hello there. We hope you're doing well. This is a follow-up message and we just want to know if the issue you've been experiencing has been resolved. If you still need assistance please don't hesitate to contact us so we can extend our support. Stay safe and healthy always!
El video no tiene subtítulos en castellano. Podrían molestarse en editar con otros idiomas o subtitularlo para mejor comprensión.
Muito bom!"
I am planning to give my old windows laptop. What will happen if I remove my Microsoft account to my laptop? Can the new owner activate windows using his/her own Microsoft account? Thank you.
Hi! We saw your comment. We understand that you want to know if they can activate your Windows laptop when you remove your account. Rest assured that we'll do our best to help you. We'd like to know: How do you get your Windows license? Is it pre-installed on the device, or did you purchase the license separately?
If you have an OEM or pre-installed license on your laptop, it is linked to its device hardware. You don't need a product key unless you or they want to change it.
We'll wait for your reply.
@MicrosoftCustomerSupport It is activated with a digital license linked to my microsoft account.
Thank you for your quick response and for providing this information that you have digital license linked to your Microsoft account. To answer your questions, if you remove your Microsoft account from your laptop, the digital license linked to your account will be removed as well.
The new owner of the laptop will not be able to activate Windows using their Microsoft account. As a workaround, you can reinstall Windows with your Microsoft account then once done, switch it to a local account.
Here’s how:
1. Select Start, select Settings > Accounts > Your info.
2. Select Sign in with a local account instead.
3. Type the username, password, and password hint for your new account. The username must be different from any others on the device.
4. Select Next, then select Sign out and finish. Sign back in with your new local account.
You can also refer with this link: msft.it/6058iUPGQ
Please keep us posted and let us know how it goes.
@@MicrosoftCustomerSupport Thanks a lot.
You're always welcome.
Aside from this, is there anything else we can help you with?
Please let us know.
Espero que tenha resolvido o problema do meu not.
Hi! Apologies for the delayed response, and thank you for reaching out. Please be advised that we only support the English language on this platform and to continue communicating using the English language; however, we’ll try to translate the message in English as much as we can.
We understand that you're hoping that your issue has been resolved. Please tell us more about your concern, so we can assist you accordingly, in case you still need assistance.
We'll wait for your response.
Hello again! We haven't heard from you in a while. How are things going? This is a quick check-in to see if you still require assistance from us. If you do, please get back to us with an elaboration of your concern, and we'll appreciate you responding in English so we can best assist you.
We're always here for further assistance.
Hi how fix we couldn'tsend code to your email at this time try again later Microsoft
Hi! Thank you for reaching out to us. We understand that you are having issue receiving code because of an error message “we couldn't send code to your email at this time try again later.” We’d like to sort this out. Have you already tried using a different browser? Does your phone block texts from unknown numbers? If so, change your phone settings then choose I don't have a code. We'll send another verification code. Looking forward to your response.
It's been two days. Every time I try to request a code, I get this error message You've requested too many codes today. Please try again tomorrow.
Thank you for getting back to us. We can see that you’ve been trying to request for a code for 2 days. We know how important it is for you to get things handled. For us to provide an alternative solution, kindly answer the questions above and tell us if your account is personal or provided by your work or school.
Keep us updated.
@@MicrosoftCustomerSupport شخصي
@@MicrosoftCustomerSupport personal
Help me I got date 2011 aug 4 login windows 10 and why do I that 13+
Hello Edizo. Thank you for contacting us. We understand that you are experiencing problems with the date in the year 2011 on your Windows 10 computer. Allow us to assist you with this.
Could you please provide us with more information about the problem so that we can investigate it further?
We eagerly await your response.
Good day, Edizo! How are you? Let us know if you still need further assistance. Have a great day!
Microsoft One more time Because you turned on two - step verification , we need to verify your identity using a second piece of security info .
🎉 非常好
I've trying to activate my digital license for Windows 10, now 11 for two years, it's impossible and I am really angry about it.
Hi, there. We saw your comment, and it seems that you're having an issue activating your Windows 10 license. We apologize for the late response, and we are certain that this is not the experience that we want you to have. We'll do our best to help you.
Allow us to take a closer look at this matter, so we can assist you accordingly and effectively.
1. What is the exact error code or message you're getting when trying to activate your Windows license?
2. Where did you purchase your license? Is it from a reseller or from the Microsoft Store?
3. Is this your first time activating this Windows license on your device?
4. Have you followed the steps in this helpful article: msft.it/6053c5jOv under the topic, Activate Windows using a digital license?
5. What troubleshooting steps have you taken so far to rectify the issue of activating the Windows license?
We'll wait for your reply.
@@MicrosoftCustomerSupport 1. There is no error code, there is just no option to activate my pc as it is a digital activation, telling you all the steps I took trying to activate would take me half a day. Trust me I have tried everything.
2. I purchased my license in the MS store, I can see it in the order history "Windows 10/11 Home N", purchased December 7, 2017. When i click for details, I get a 503 which seems dodgy.
3. Yes I deactivated my previous system 2 years ago, never succeeded in activating it on my new system.
4. yes yes, I have tried it all
5. Same as above.
@@MicrosoftCustomerSupport So you already gave up? Typical..
We appreciate you answering those questions above, We know how important it is for your concern to get sorted out. The next step that you can do is follow this article: msft.it/6055cSfMV that you need to try the activation troubleshooter.
Please let us know how it goes. We'll wait for your reply.
Hi again.
We hope that you're doping well. Just a quick follow-up to know if you still need help in activating your Windows 10. Have you tried the steps found on the link we shared? How did it go?
We sincerely hope you get back to us, so we can utilize all our available resources in helping you if you still have questions or need further assistance. Thank you and stay safe.
necesito ver este video en español
Hello, there. Thank you for reaching out.
Please be advised that we can only provide English support for this page. If you wish to continue, we'll be more than happy to assist you.
Hi again! We haven't heard anything from you since our last message with regard to your concern. Should you still need assistance, please do not hesitate to contact us again. We'll be glad to assist.
where can i find this key?
Hi there, Aenna.
Thank you for reaching out to us. We understand that you'd like to know where you can find your Windows product key. We'll do our best to further check on your concern.
For us to determine the right solution and recommendation, please provide us the following information:
* Are you running a new Windows device?
* Have you checked if the Windows running on your device is activated? Select the Start button > Settings > System and then select Activation. Your activation status will be listed next to Activation.
* Did you remember if you just purchased a Windows product key? If yes, where and when did you purchase the product key?
We look forward to your reply.
Hi! We hope that you got our message yesterday. We're sending this message as we noticed that you haven't replied to us about your concern with finding the product key for Windows 11. If you can provide more details, we can work on the resolution. Thanks again for contacting us!
Me envia mensajes que pronto la licencia vencera. Yo quiero el windows que traia el equipo.
Make a video on How to back up Windows 11 (Operating system) to Flash Drive
Hello Ramesh! We apologize for the late revert. Thanks for reaching out. It appears that you are asking if a video can be made on how to back up your Windows 11 to Flash Drive. Allow us ti assist, the best way we can.
Your comment is duly noted, however the option to back up your Windows 11 to Flash Drive is currently not available. We recommend utilizing our Feedback Hub, which can be found at: msft.it/6012gA092, to discuss any issues you have with Microsoft, where our engineers and developers can see as reference for future updates.
You might find this article helpful in the future, should you need to back up your Windows PC instead: msft.it/6053i7iRT
As always, we're just a message away for more advice or if you have any other Microsoft-related concerns. We hope for your patience and understanding.
cant activate my window 11
Hi, Rondy! We saw your comment that you can't activate your Windows 11, and we'd love to help. For us to help you further. Let us first investigate why you can't activate your Windows 11. Please answer the following questions for us to help you accordingly.
1. What is the exact error code or message you are getting when you try to activate Windows 11? Please send us the error code or message using the copy-and-paste method.
2. Are there any changes made to the device, like hardware or software replacements?
3. How do you get the license? Is it pre-installed on the device, or did you purchase the license separately?
4. If it is purchased separately, where did you purchase the product key? Is it from a reseller or from the Microsoft Store?
5. Do you have a copy of the product key, which is 5x5 alphanumeric?
6. Which Windows version and OS build are you using? To check, press the Windows Logo Key + R, type winver, and press Enter.
We'll wait for your reply.
Hello again! We hope your day is going smoothly. We'd like to know if you're still in need of our help activating your Windows 11. Please don't hesitate to message us back and provide the requested details if you still need help.
Thank you for your time.
- Jesson
how to see my product key plzz I changed it but not able to find
Hello there! We've seen your comment regarding your product key, and for us to help you with this, we would like to ask you some additional questions for us to isolate this better.
1. What product key are you looking for? Is this for Windows or Microsoft 365?
2. How did you manage to change them?
We will be waiting for your response.
@@MicrosoftCustomerSupport Windows 10 pro
I am struggling with window update from atleast one and half month.
I have nothing licence or product key information.
I am unable to find my product key and all.
My laptop is HP windows 10 pro
Thank you for answering our questions.
Regarding this, if your device is built into Windows 10 Pro, if you plan to do a factory reset, it will automatically reactivate your Windows license. Since this is an OEM license, we won't have any copies of your product key.
In the event that you are the one who bought the license separately from your device, you will have a digital license that's going to be attached to your Microsoft Account. This means that your license is your Microsoft Account email.
If you need to reactivate your OEM Windows 10 Pro, you may have to contact HP to assist you with the reactivation of your device.
May we know if you are now all set with the Windows Update? Or are you still having issues with it for us to help you out?
Please let us know if you do have any additional questions for us to address. We will be waiting.
Good day! How are you doing? We hope this message finds you well. We haven't heard back from you, so this message is a quick follow-up to check if you still need our help in finding your product key and if you were able to try the recommendations we previously provided.
If in case you still need further assistance, or you have other Microsoft-related issues, feel free to write back, so we can utilize all our available resources in helping you. Take care always!
How to call or contact with you I need help to proceed
i updated from 8.1 to 10 , and it says my activation key is not valid , its a cd version of 8.1 paid full price (verry expensive) and said to be valid lifetime , fix you shit cause you made 8.1 obsolete and the update leaves me with a half broken win10 non activated and laggy
Hi, there! Thank you for reaching out and letting us know about your concern with Windows activation key is not valid and have a half broken Windows 10 that is not activated and laggy, we highly appreciate it.
To better isolate your concern, please share some information below:
1. Which device are you currently using?
2. Are you using personal or company device?
3. Where did you purchase your Windows activation key?
4. Can you share us a screenshot of the error message you're experiencing?
5. What are the steps you've done so far to resolve the issue? This will help us to skip the steps that you already tried and provide you appropriate resolution to your concern.
6. Is this the first time you have upgraded your Windows?
Also, please be advised that the free Windows 10 upgrade has already ended on July 29, 2016.
Please let us know. We will wait for your response.
Hello.
We hope you're doing fine. We're checking to see if you still need assistance, as we didn't receive the information we asked for.
Feel free to contact us if you still need help, and we'll be happy to continue assisting you. Have a wonderful day, and stay safe!
plz help microsoft how to activated waindow i cannot find product key on microsft offcial website😢😢😢 i cannot use some appps like camers microsoft store plz helps mee 😢
Hi there! Thank you for letting us know about your concern. We understand that you need help activating your Windows device.
We'll be glad to assist you. Please provide the following information for us to determine your concern further:
1. Which Windows version are you trying to activate?
2. Do you have an active license on your Microsoft Account or a physical product key of Windows?
3. Have you already installed Windows on your device?
4. What error message do you get when you try activating Windows?
We'll wait for your reply.
Hi there! How are you doing? Were you able to activate your Windows device? Do let us know if you still need assistance, and we'd also appreciate it if you’ll answer our questions. Thanks again, and have a great day.
BRO THIS NOT WORKING🧐
❤❤❤❤❤❤❤❤❤❤❤❤❤
NO ESTA EN ESPAÑOL,NO ENTIENDO NADA DE NADA.
Hi, there! Your comment caught our attention. To set your expectations, we can only provide support in English through this channel. We'll try to translate your message so we can assist you.
We can see that you are having some issues with Windows licenses and activation. To further assist you, can you please tell us more about your concern.
We wait for your reply.
We are doing a follow-up. This is for us to make sure you still need assistance from us with the Windows activation. Please let us know by sending a response in English, and we'd be happy to help you. We'll be waiting.
Thank you for letting us know. Keep us posted if you still need any assistance. We're here to help.
@@MicrosoftCustomerSupport 🫂
@@MicrosoftCustomerSupport 🫂🦋
@@MicrosoftCustomerSupport ungri
do i have window
Oof! 😂
Me envia mensajes que pronto la licencia de windows vencera. Yo quiero el windows que traia el equipo.
Hello. We've got your comment, and please know that we only support the English language on this platform and continue communicating using the English language, however, we'll try to translate the message in English as much as we can.
It appears that you are having trouble with your Windows license, and we understand that you want your Windows license that came with the computer. Let us look into this, and we'll do our best to help.
For insight, the message you received from Windows about your license expiring soon is a reminder that your Windows license is not activated or is about to expire. This can happen if Microsoft cannot certify the validity of your Windows license, or if your Windows license is not genuine or is incompatible with your computer. So, we'll ask some questions to narrow down this issue.
1. When did the issue start? Are there any changes made to the device, like hardware or software replacements?
2. Do you have a copy of your Windows license product key, which is 5x5 alphanumeric?
3. What is the build and version of Windows currently running on your computer? (Press the Windows logo key + R, type winver in the Open box, and then select OK).
4. Have you tried any steps to address this issue? Please let us know, so we can check what other options we have to provide.
We'll keep an eye on your response.
Hello again, Germán! This is a quick follow-up on the issue you have with the Windows license that will expire soon. We asked questions to isolate the issue; however, we haven't heard back from you. Should you still need assistance, please do not hesitate to contact us again. We're more than willing to help.
Have a great day and keep safe!
lm activated the my PC of Windows 10 again in next time
ааааа, ну сразу бы так сказали
2:12 Windows 12 leaked
TRADUCIR EN ESPAÑOL
Valdemar Marlene Anna Beatriz Anna Flávia Anna Carolina Soraia Bruno Rodrigo Felipe Gustavo Sílvia Maria Aparecida Alaíde Angela Cláudia Jair Sérgio Nice Evany Edson
Áreas espiritual e física
บัชีคงบัญชีควยไรมึงมาล็อกเฟสกูหาแม่มึงอะลูกอีดอก
Оксана
We should all boycott microsoft, they have monopoly and to many sheep are to lazy to change OS
NOT UNDERSTAND LANGUAGE
0:15 0:17 0:17 0:19 0:19 0:19
Help me please, i have error 1053 and 0x80070424. Microsoft store don't work and updating win 10 system too don't work, i from Russia
Hi, there! Thanks for reaching out to us. We understand that you are having difficulties with the errors 0x80070424 and 1053. Our goal is to get your concern sorted out.
As we checked here, Error 1053 means users experience the error message 1053, which states, The service did not respond to the start or control request appropriately. This error message is the cause of a timeout that occurs after a request is initiated to start a service; however, it did not respond within the time window.
As for the Windows Update Error 0x80070424, it shows that the required system files are not properly registered.
To help us further isolate this, please provide us with the following information:
1. Are there any changes made to this error?
2. What troubleshooting steps have you made?
For us to resolve Error 0x80070424, follow these steps:
1. Open settings by pressing the Windows key + I
2. Select Update and security
3. On the left pane, select Troubleshoot
4. Under Additional Troubleshooter, select Windows Update and click the Run the troubleshooter button
Feel free to reach out to us if you need any further assistance.
We hope this helps. Have a good day.
Hi! How are you? We're checking back to know if you are able to update your device after running our Windows Update troubleshooter?
If you are able to update to the latest version, are you able to use the Microsoft Store, or it still doesn't work?
Please feel free to keep us posted should the issue be fixed or if you still need help so we can continue the support. We'll be expecting your reply. Take care!
I have this problem too
I did your instructions but it doesn't work
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