By popular demand: Remounted their cooler, reran test. Still 95.6 degrees Celsius. Still fails. As stated in the conclusion, you'd need to buy a different cooler. You can find more here: ruclips.net/user/postUgkxXvnZjIKporL0Op_59X-PgmnagR-sHFzr (contains the additional test that shows it failing again after a remount) The cooler and mount were both problematic (the cooler uses low-performance fans, has the RPM limit we mentioned, and had bad application by Cyberpower mixed in). The purpose of our prebuilt series is a simple pass/fail. We do not fix prebuilts because the average customer would also not fix them. Watch our prebuilt review playlist here: ruclips.net/video/JNxHEj9PKoY/видео.html Or check out our Paper Launch video here: ruclips.net/video/wMd2WHKnceI/видео.html (might also like our DLSS video) Support GN's ability to buy and review pre-built gaming PCs over on the store! store.gamersnexus.net/ or Patreon: www.patreon.com/gamersnexus
You can't reference the molex centipede again and not expect a request again from me to add a molex centipede plushie to the GN store. 😁Y'all know you want to add one! 🐛⚡
Now that you have one near you, I would love to see a review of Microcenter's build-to-order service. Sure you could find a way to do it undercover like the normal pre-builts.
@GamersNexus As a loyal fan, I feel like it may be a good idea to provide some constructive criticism about this review. You guys do a great job in nearly all your reviews but I feel like you were too cynical and judged them way too harshly. (1) Thermal were bad because the cooler bracket was defective (notice all screws & thermal paste pattern) which can give good thermals at assembly but terrible results once it reaches customer. They just got unlucky. (2) That loose cable tie was left there intentionally so that you'd have a handy option to reorganize cables if you decide to make changes. (3) Your cost estimate needs to account for the price of operating system & the recovery USB. Also you can't compare their better PSU with a terrible D-tier Rosewill PSU. (4) You criticized their ventilation but your test showed that it was good enough for the non CPU components, so what was the point of the lengthy criticism of the case fans and vents?! (5) You were critical of small rear fan vents but forgot to consider that it was made that way to increase thickness of load-bearing columns on both sides of that fan, which allows this case to be rigid. (6) There was nothing wrong with that thumb screw. Was it really necessary to include that on the review? (7) This whole review could have been 15 minutes long, considering the few REAL problem with the system. A good 12-13 minutes were spent on continuous repetition of the same problem & nitpicking minuscule and/or non existent problems.
Edit: no it’s not, multiple comments pointed it out, including one saying the video points it out Isn’t the 9000 series the one with the more aggressive power settings that overclock as much as they can up to 95c?
Would have loved to see a re-test of thermals after reseating the cooler... If you're up for it, maybe just a quick post in the comments? And yes, after 'disassembly' it wouldn't technically be comparable anymore, but with a disclaimer, it should be fine... At least to me it would be.
Yeah that's exactly what I was expecting at the start of the video when he said the temps were so bad. I figured he would be curious like the rest of us, and verify that it was solely the contact, versus the AIO contributing. Very disappointed he didn't.
Yes. Even if he's not comfortable putting it on a chart because it wouldn't be following their typical SOP, just doing a quick test and stating a number would be sufficient.
It is a pass/fail test. We don't fix the other prebuilts either. We didn't fix the i500 when it failed, but we could have. While we respect the interest, the nature of a prebuilt is that it is built to a quality level that an end user doesn't have to rebuild it.
@GamersNexus AMD 5600G / RX580 / 64gb ram. I've since upgraded to the 5700X3D and a 7900XT. I have so much ram because i do some audio / video editing and recording so I wanted to make sure I was good. Thanks again yall are the best
Getting a prebuilt with a 9800X3D and a 4070 for under $2,000 now seems kind of insane considering there was a $6,500 prebuilt you reviewed not too long ago with only a 5800X3D and 3080.
@@BestGameLoadoutsI got it too! Mine’s running great so far but I haven’t really looked into it too much to verify they put it together right. What are your impressions so far?
I'm not sure what a "hiscore" is. Illiteracy aside, why are you commenting on temperature when you don't understand how junction temperatures actually work?
@@dojelnotmyrealname4018 I'm sorry, I don't know what you're asking. Use your big-kid words. How do I know how junction temperatures work? I'm a technical architect with a background in thermal/power planning for data centers. It's also something you can Google for yourself: "What is a junction temperature?" and it will explain to you that it's the safe temperature for a rated part. Circa is blindly stating "big number = bad" without understanding that number above 95 = bad, any number 95 or below = equally as fine as any other number.
@@tim3172 No, I'm pretty certain the "that" he was referring to was the actual claim you made in your comment about the o.p.: "you don't understand how junction temperatures actually work". Nobody mentioned "junction temperature", just "temperature", until you decided to pick holes in a comment to make yourself look clever. Good job...
@DekarNL I've only done it twice now, so the actual building part is still a bit tense for me especially bc I punish myself with SFF cases. Satisfying once it's turned on and all is well, though. 😂😂
@@BrucifyMe I don't think anyone REALLY likes building SFF, especially with expensive parts. But the end result is really interesting because you can see all the engineering that goes into any given case.
Same. I know my build isn’t perfect and I skimped on cable management in the back compartment. I know I have two fan controllers because I didn’t realize you couldn’t use SL fans on a TL controller until after the return window. But I ALSO know that that’s where the issues end and I’m aware of how to work around them.
In 2016 I bought a prebuilt from Cybertron PC (i7-6700k and GTX1060 6 GB). When it arrived it had a GTX970 instead so I called them and they said sorry and send to it back. As soon as I gave the box to UPS they sent me an EVGA 1070 SC which was very cool. That PC used zero proprietary parts and I'm still using the original power supply, fans, and case. Because of GN and RUclips I had the confidence to finally upgrade everything else to the latest tech.
I bought a prebuilt from cyber power pre 30 series launch, and all the fans were set to exhaust. I've learned a lot about PCs since then, and my current system has none of the components from that original pre built that got me into the space.
@@GamersNexus Mine was a "prebuilt" done by a local shop, now closed. I ended up building two PC's in the long run with the amount of parts I've changed.
Yeah i bought one back then as well and all the fans were plugged into the PSU so they were running at 100% speed. Also the fans on the AIO were on the wrong direction. The next PC i bought from them was flawless though, had no issues whatsoever.
@@GamersNexusI didn’t have a pre build but my computer was built by a couple IT people and from there I modified it a bunch over time and eventually just built my own PC when I was upgrading my cpu and motherboard.
They screwed me with a faulty 3080 back in COVID, then when I did a warranty claim, they just sent me the same broken GPU right back. Ended up returning it and still had to pay a restocking fee. This was all after hours of being ignored on the phone and email. Never doing business with them again.
I'm actually the exact target market you were talking about in the video. I've built plenty of PCs in my life, but now I'm too busy to deal with ordering all the parts and spending time on assembly. I've ordered two gaming PCs from Cyberpower in the past 10 years (although they were custom built and not pre-built), one came with all the fans configured as exhaust which I had to correct, and the second had no issues except I redid some cable routing. I agree it's a weird sweet spot of DIYers who no longer wish to DIY, just get me 95% of the way there and I'll fix the rest.
I just got a 9800X3D and the highest temp I've ever seen in a game is 60C. How the HECK do you hit 95 degrees on a liquid cooler? (I'm using a Dark Rock Elite air cooler.)
@@GamersNexus No kidding! I'm running a Thermaltake Core X71. Just upgraded from a 12900k last Saturday. I'm giving the Liquid Freezer II to the friend that's getting the 12900k motherboard+CPU+RAM. I wanted to get away from liquid cooling since coolers like the Dark Rock Elite are so good, and I couldn't find the parts to mount the liquid cooler to the AMD board, and just didn't feel like fooling with it anymore. Heck until my new cooler arrived, I put the CPU in eco mode and ran with an el cheapo $25 Thermalright Assassin X120 from Micro Center, since i had to have something. And even with THAT (granted in eco mode), I didn't go above 60C. Cyberpower managed to make a $25 air cooler from Micro Center outperform a liquid cooler. That's an almost impressive level of incompetence.
Great review as always GN!! It would have been nice if you had mounted the cooler properly to see if it was the contact area that was causing the high CPU temps and see how much the temps dropped.
I wish they had done the extra cooler work to see if that was the issue. I know that isn't the point of this series but there is a significant difference between the cooler wasn't set properly and the computer would need a good tech to solve the thermal issue.
I could tell from the thermal paste pattern that it was mounted wrong. I can't imagine a 240mm so bad it can't cool a 9800X3D. They might exist, but I don't think they even have names in latin letters.
Yeah. I'd really love to know if it is just a garbage radiator or an improper installation. It really shouldn't be too hard to cool a 9800x3D like that. It's not a raptor lake i9 pulling crazy amounts of power. Poor installation seems likely and redoing the block for water cooling isn't that hard/time consuming but you shouldn't have to do it.
Combination of both. The mount was awful by the paste pattern, but the cooling solution mixed with the case are also problematic. None of it would have passed regardless without a reconfiguration.
The crazy thing is that a little 120mm tower air cooler would have done the job just fine while costing less but I guess this is the curse we all are left with because everyone else wants pretty AIO coolers that unfortunately have the tendency to die off early because they got more variables to deal with that to cause them to not work as effectively or easier to break.
heyo, I just finished repairing a CyberpowerPC that was bought from Best Buy back in early 2022. The configuration came with a simple ASRock B550M-C board, a R7 3700x with a 120mm AIO cooler, an ASRock Challenger RX 6700xt, a really cheap Apevia 800w PSU, and a Generic case with Tempered Glass. The Apevia PSU was completely blown and it did not register with my PSU tester. I replaced it with an EVGA GT 750w unit that I had on hand After I replaced the PSU, I checked the thermals and they were okay for the most part. The GPU hotspot temps would hit the upper 80's, but the 3700x remained within a normal range. Aside from the ultra low end motherboard and Power Supply, the PC was pretty good, IMO. I did add more RAM to this PC and the customer said their Framerate drops significantly improved.
yeah, repasting and reseating without that stupid cable going around the threads would have a nice to see but if they do this kind of mistakes for a prebuilt where the customer isn't expected to do that kind of thing makes sense, still would have loved to see if it's an installation error or the cooler is bad
Steve, I miss the full teardown of a pre-built :( It's always was the most interesting part of a video for me. I also feel like we miss some information without it as well. Like your commentary on a specific version of the GPU, RAM, PSU etc.
@@GamersNexus well I think there was. For example something like this rant about an MSI GPU. ruclips.net/video/M68aE1za_Ak/видео.html Not talking about this pc had stuff like that but just a general example. Or reading the specs of the PSU in that same video. When you've shot a full teardown in the past there always were these little things that you mentioned, that made a video. In more recent pre-build reviews you just find a drawback, inspect it and that's about it. Think about all the potential joke material that possibly went missing xD Anyway, if a full teardown isn't something that is interesting for you to do now, I understand and it's your right to present a video however you see is necessary. Just expressing something I miss from the old stuff.
I bought a CyberPower PC on sale from Amazon in October, last year (writing this comment on it now). The $820 price (with tax!) for a computer w/ an Intel i5-13400 and RTX 4060 8GB was worth pulling the trigger, to me. I knew I'd have to buy extra RAM (16 GB only, as sold,) and assumed that it was built of parts that sat in the warehouse awhile. But I have no car, and no relative of mine has time to drive me to Tustin's Micro Center to purchase parts. I was wary of the thing to the point where I kept every scrap of its packaging in my bedroom for a month after it arrived, ready to return it after checking Reddit and other reviews. I was so spooked, I opened the chassis to check for the infamously shoddy APEVIA power supply I read about (It wasn't there.) Bought 32 GB of faster-timing RAM for it. Right now, it's doing fine. That's all I say...doing fine. So thanks, Steve, for this review which is even MORE releveant to my interests!
Unfortunately, we did not learn anything. Since it was never explored the exact reason why CPU was heating. Could have it been badly choose cooler for CPU? Maybe. Could it be just bad assembly? Maybe? The testing to get to the bottom of this were never done.
What was it like after you repasted and reseated that cooler? [edit: Really great review & video, but it isn't clear if it's a cooler problem or an installation problem.]
Came to find this comment. GN really missed a really easy chance here to do what they've done before. Try a fix for what they think might be the issue and let us know.
yeah would love to know if the cooler was utter crap or it was just the cable/not seated correctly that was the issue I guess it could also be good feedback for cyberpower although they should have tested in the first place
GN mostly refuses to do anything to a prebuilt...It is a pass/fail situation...I get why they do it that way, but I would also like to know whether it was a bad cooler or if it was just human error when mounting it...
Steve followed up with a community post (because so many people were asking him to test this) and it was a defective cooler, not the installation process.
I’ve already found a stripped down one in the wild. Frankly it’s blowing my mind. Mainly because that was apparently around the time you were dropping this video. It’s basically the same build (A little different; it’s an asrock B650M-C motherboard) same case. But somebody had stripped out the GPU, CPU, PSU, & memory. I picked it up at a PCrecycle for $110. I knew it was a relatively new prebuilt, but I had no clue how recent this one was. I’m planning on dropping a 7800 CPU in along with an RX6800 & a badass liquid cooler, because I own them already. I just need a power supply and decent amount of RAM. This video has been a tremendous help. Thank you 🙏
Even on cinebench r23 I never get my 9800x3d above 80° and I use air cooling. All because the GN reviews for cases and coolers. Thanks Steve (and the many people behind the cam)!
Maybe with a golden sample + allcore PBO undervolt, and on an open bench. There is no way that a normal 9800x3D is running at 80C during a cr23 all core stress test on air.
@@MPaulPhoenix Mine is below 65 C in cinebench r23, and it's not a golden sample. I'm using a Thermalright Peerless Assassin air cooler, it's good but it's not the reason the temps are low. 9800X3D just has good temps. Wait... do you mean Fahrenheit?
@@Forty2de Interesting to hear. I've got a 420mm AIO and mine goes up to a max of 80°C in R23 with OC @ 5.3Ghz and -30 curve optimizer. Was around 70-72°C before OC and without curve optimizer, something like that. This surprised me, but after googling I found that plenty of people with beefy coolers get these kinds of temps. So you using air cooling and getting 65°C makes me wonder.
Crazy how Cyberpower got so many things right, when their competition is floundering, and yet got wrong on a pretty critical part of the rig. So close, yet still a ways to go
every pc is put together by a person. guess what people make mistakes. if you put together 1000 pc in a year you are bound to have some you didnt tighten the cooler enough on. or not enough thermal paste. or maybe the cooler is defective.
@@willmaud2359 if they build them would think they do stability tests and stress tests and would spot it cooking at max temps or they dont have strict quality controls in place
bobbob-g8p is in multiple comments saying the same thing, and how customers wouldn't notice so it's okay. Cyberpower claims they do a 24 hr burn-in stress test, and they're completely full of it. They also claim to assemble over 5K units a day with around 200 factory workers. Do the math, quality control is non-existent at that rate.
Nice Review as always, Steve! however the dust filter on the top is sometimes necessary regardless of the fan direction. If the PC is not running 24/7 and is not sitting below a desk (or is otherwise blocked on the top), dust will still accumulate on the top over time - albeit not as fast as with an intake fan.
I have this case with a 7800x3d and a 4070 super bought as pre built and I can assure you that if properly mounted the case is good enough. I've thoroughly tested my PC because it was expensive and I can't afford another if it messes up, and I've had no thermal issues up to this point. Been about 6 months in so far. Cpu has never gone above 70C with GPU usually hovering between 70C - 78C under heavy load. I can't speak for the pre built GN bought only the one I bought.
Based on your conclusion where you say that you'd need to change the CPU cooler - does that mean you ran the tests to see if when seated properly the cooler is inadequate? I was very curious to see if their CPU cooler was good enough after proper reinstallation and was sad that wasn't included (even if only a quick text mentioning it). Love these pre built reviews and tear downs! As always, much love and keep up the good work. ✌️
@aserta I am merely talking about the CPU cooler. He made it clear the case adds to the problem, but I am just interested in the performance of the CPU cooler itself if setup properly. ✌️
I think the reference to outright changing the CPU cooler is from an older Cyberpower review. In that one, they were using a stock Intel heatsink (IIRC) which was genuinely inadequate - but at least mounted correctly. In this case I think the 240mm AIO would do an adequate job, if only the coldplate was properly fitted to the CPU. Yes, the case has deeply mediocre airflow. Yes, the radiator fans are limited to 1200rpm. But that should be enough to bring the CPU below 95C.
im using a 9800x3d and it definitely hits 90+deg during cinebench like shown in this video. i use a 240mm AIO. Steve should have shown the idle temps if the cooler was really defective. to me it seems like the pu hitting 90 during a stress test is totally normal and GN is baiting outrage over nth yet again
My first PC was from Cyberpower. They stripped the liquid cooler mount. They removed the 140mm case fans and replaced them with $3 Apeiva fans that were held by ONE screw each, they were literally dangling inside the case. All of the warranties were already registered under their contact information. No name PSU and ADATA ram. I'm sure I'm forgetting things.. what a sham of a company
Good review. I still would recommend Cyberpower anyday over ASUS Dell and HP prebuilds to clients. My prebuild I bought during Covid was done nicely no issues for me at least. But I would agree there needs to be a little more refinement in QA testing to make sure build was done correctly. Nice job GN!
its simple. we have a vendor that gives us a good price on 240mm coolers. that should cool it fine. either assemble wasnt great loose cooler or the cheap coolers they bought in bulk are junk. either way its minor issue 95% of buyers wont even know the system is running hot.
@bobbob-g8p possibly, but I would be curious if they even test the rigs and what they have as a QA that they have to sign off a pc like the one reviewed. The parts and build seemed good so it's odd to then skimp on the cooler so the rig then under performs. It could be they don't check or they are fine with it but it's always interesting to find out exactly why if there is a reason.
I would have liked to have seen if the cooler was sufficient after properly installing it on the 9800x3d, I'm sure they use that cooler on other builds.
Love your channel, I've been watching your content since 2016. They were indispensable when building my first PC. Thank you. I especially enjoyed the motherboard roundups that you've done in the past. The price of motherboards have increased over the past few years. This has become the case especially for ones with what I would consider a basic troubleshooting feature: the Q-code display. I've been holding out on AM4 with a 5700G looking to upgrade to a 7900X for game design. It would be nice to see a roundup video for AM5 motherboards. As a 3D art student, I'm particularly interested in micro ATX and mini ITX. I'd love to see a roundup of your latest AM5
I have never built a PC, I don't actually even own a desktop (I just play Minecraft on an overheating HP laptop like God intended), and I know nothing whatsoever about computer components. I just like watching these videos before bed because I find Steve's indignant reviews of bad computers oddly soothing. And I'm probably learning something!
@@HifeMan Most people don't benchmark their PC. If their games run "well enough," 95% of people would never know it's running at 200 MHz below spec. I'm not saying it's a good situation, but it's the reality.
Would have loved to have seen if the cooler installation was the issue, it clearly showed that one side was not properly locked in, and with the ccd's being on the lower side of the cpu i wonder if the thermal issues were just purely because of the bad screw in.
And it's SO STUPID. They are always THIS close to being the brand that every DIY'er will tell newbs to get if we don't have time (or inclination) to help them build their own. Imagine the clout Cyberpower would get if they 100% of the time lived up to a "We do it like your computer nerd friend would do it for you" ethos. Charging $100-200, depending on total system price, for that service HAS to be profitable. Even if it requires some staff training so they understand what is important in a PC build. IDGAF if the cable management isn't "OCD level". Just not a rats nest of things that can come undone easily is good enough. But they have to get thermals, acoustics, BIOS configuration and OS installation right 100% of the time.
@@bobbob-g8p That's exactly the problem though. People are buying this system expecting a level of performance they aren't going to receive and most won't notice so the company gets away with it. Plus running so hot all the time shortens the CPU's lifespan which again "most people" will just think means it's time to buy a new system rather than realizing they're getting fucked over. This is precisely why it's so important for Steve to shine a spotlight on this sort of thing. It's called consumer protection and is the core of what this channel is all about.
What percentage of people who buy prebuilts actually watch Steve's reviews? I'm genuinely not sure if it's 25%, 5%, 1%, or some other number. If the bad thermals don't actually impact CyberPowerPC's business much, maybe they don't care. Or at least don't care enough to spend extra money improving their processes. There are still a ton of CyberPowerPC machines being sold, so they're probably "good enough" for most people, at least at the price point they offer.
I disagree. Cyberpower is at least using non-oem only parts that are user replaceable and they’re not even close on the bloatware. You have to give them credit where it’s due and as far as we know since GN didn’t test the cooler separately, it was a bad mounting job that caused the problem. This is something tech support COULD walk you through resolving if you knew about it. If it were a Dell computer, it could just be a straight up poor design in a non standard case with non standard connectors. Much different ball game.
Bought the configuration that came with the 7800X3D and the 4070 super and the only thing I was going to change was the AIO. I’m definitely going to strip the Arctic AIO out of my old build to help the temps. Great review!
The fact that they include a rubber ducky usb is insane. these typically show up as HID devices and not usb sticks because they typically don't have memory. The actually dangerous ones will show up as an usb stick to make the victim believe it's just a normal stick and then at some point it'll run a script and pull malware
@@kyleshuler2929 That's excatly what that is. Just that they used it for seemingly less malicous uses here. But who knows what it does if you aren't looking
I appreciate the Cyberpower included a philosophical statement on the pointlessness of life as part of their cable management process. I haven't seen a statement this poignant since Starforge screw guy used a lack of torque to expose our fragile grip on reality.
Same on my custom build from them! Though un-ironicallly it is how i found you and Jay, how to look up to fix everything! Would have loved to see one of those mystery support expose's to see if they if they would/could make it right. After reading some horror storries i didn't even bother to contact them again but a less tech savvy person might have been stuck with a very expensive dud. Insane i was throttling on watercooled everything, I changed out the water block, cheap fans that had bearing noise, and re-did all the tubing.
Thank you to everyone at Gamers Nexus for your integrity and professionalism! You guys lead the way in this industry. To all the specialists, who shout that the modern Ryzens "are supposed to run at 95 degrees" - where are you? Yes, I've had interactions on this specific topic with such individuals, who spread misinformation due to lack of understanding of how things work and with that defending some tech youtubers who do a terrible job at giving advice to their viewers.
he kinda making a bigger deal out of it than it really is. and the system he reviewed is a horrible price. Best buy has 7800x3d and 4070super for $1550 or less.
5:00 in, maybe I'm the minority but I wish more companies would simply just give a bit layout list of options like CP does. Too many times feels like other companies (not necessarily PC businesses, but companies in general) have options that are either not presented clearly, or are hidden behind sub-menu hellscape of 500 drop-downs and don't actually show you what the option even is past bare-minimum name/model number.
I like CP shopping website. I do have to be extra carefull reading prices, but I do like having a ton of options and they provide. One thing I dislike (at least on UK site) is some options are available only in selected category and you never know. It could be 450W PSU only in basic rigs or 360mm corsair cooler only in gaming rigs.
I put a $25 Arctic 36 on my 9800X3D and that cooler does quite well. Getting one that hot is impressive. I actually messed up when I got my 9800X3D. Over 20 years of building experience, and I finally left the plastic on the cooler. Ruined an application of PTM7950. My CPU acted the same way, instantly shot to 95c.
13:50 Dude, this is hard to watch, please use cable tie cutters or side cutters and not scissors, especially long ones where you don't have proper leverage and control over the cutting.
14:25 - Could we get an updated comment or just a quick follow up regarding the cooler? Mainly around if the cooler instlaation was the main cause of the high thermals. Because rest of the system looked great in temps, meaning while the intakes/etc all look tight, the system was cooling things pretty well, which leads me to believe that the cooler installation failure is the reason why this one hit 95c Because to hit 95c / thermal throttle a 9800x3d is...just insane.
Got a Cyber Power prebuild from 2020. I've updated the cpu, GPU, ram, AIO and case fans since. I was new to pc building at the time but think I'm confident enough to build my own next desktop.
Honest reviews? They reviewed a product that doesn't exist (the 50 series card), and won't exist until April. And Nvidia gave them a free 5090 to do it. They are also listing a link to a scalped 9800x3d right now in the show notes..
@ Look for yourself. It's under the show notes: they've posted a link to a known third party scalper who is selling the 9800x3d for 1.5x above MSRP. Gamers Nexus also got more 5090's than the entire country of Australia, and they didn't even bother to question why.
It would be cool to see a HUB Checklist-like list at the end to give a visual for how good they did and would also help standardize your reviews. Much love GN
Said they would mention the cause of the CPU throttling in the "Conclusion" But I never heard mentioned what caused it. Did properly remounting the cooler fix it, or is it still that bad, even with a proper installation???
When my brother bought a Cyberpower, it arrived with the cooler completely detached on one side (two screws fell out in transit somehow). He was disappointed he'd have to RMA it, but I gave it my patented once over and got it re-pasted and running same-day. PC building and diagnosis is a good skill to develop. 👍
Just bought a mod mat , screwdriver set and extra grouding unit to build a modest 12700k/4070tisuper with my son in a tower 600 , looking forward to it!
I also would have loved a Re-Test with just the Pump reseated. I know, the scope of these reviews is not fixing the prebuilt BUT it also would have verified your key criticism which I think very much is in the scope. Update in HW News please!
Cyberpower was my 2nd pc, in the early 00s. I thank them, they got me interested in building my own as it came and It wouldn't power on. Calling for support didn't help a whole lot either. The connector for the power and reset buttons weren't connected, and after a while I figured that out, seeing the inside of the system, eventually doing a few upgrades, before making my own system for the 3rd. My first system was a dell, used much of my graduation money for it in 99. Had a huge monitor with it and alter lansing speakers for several computers after. Monitor is in my garage still, curious if it will still work if I get it cleaned out.
I built wiring harnesses, cabling, and chassis for three decades. One of the first tools I bought for myself was a good pair of flush cutters. With proper technique, it is much safer for the cables. Also, you can cut the tails off your ties without leaving little razors to cut your hands.
My first Pc was a prebuild from CyberPowerPC and this was 11/2022. Had i7-12700kf with a RTX 3060ti. It was good for a good 4 months. Ended up upgrading Rams from 16gb to 32gb. swapping low profile fans to Corsair h100i, replaced all fans to corsair AF120, and added 2tb storage. Ran that setup for another good 3 months then started swapping stuff. Fast forward to now, R7 7700x with RTX 4080s
Thank you for the review, I appreciate the heads up on build quality and thermal score as from the outside these pre-builts look good on their specs to us laymen. If you get a chance can you see if you can review one of the new iBuy Power 5080 pre-builts?
Tech Jesus is here.... From everyone in the community thank you for keeping us always at the front of your mind and for always keeping other people and companies in check!
13:43 I donated 50 bucks last year to support your journalistic and review efforts, but I'd like to ask that you take some of that money and buy Knipex 78 61 140 ESD or similar pliers with it. I use them every day for cable management with cable ties and it pains me to watch you cut cable ties with scissors. Ease my suffering, invest in good tools.
Love your prebuilt reviews! Could we get another ibuypower prebuilt review, it's been a few years since the last one. I'm curious to see if they've improved over the years.
Cyberpower has been crap for so many freaking years I cannot see how they are still in business. So many build issues, constant complaints of their customer service and repairs being poor...
they arent crap that is how they are in business. every system is hand built. people make mistakes. 95% of people that buy this system wont even know its running hot.
@@bobbob-g8p "they are hand built" This means nothing in terms of QUALITY... And your ending is basically saying that because 95% of the people are stupid, there is nothing wrong and they are good. Jesus...
That cable was wrapped/coiled under the coolers tension bracket. Meaning that the wire likely impeded the cooler from seating all the way down against the IHS, in that corner. Hopefully that's just a single installer issue and not how all their rgb coolers are installed. Edit: 15:09 for reference of the cable sitting under the bracket, before teardown.
I bought a computer from Cyber Power about the same time you guys did (same 9800x3d, but an MSI tomahawk 870, and a 4080S). I have had no thermal problems, but I went with a different AIO on that long list of extra options
I helped a friend with setup of a CyberPower pre-build. I ended up fixing some leds not plugged in and reseating the CPU cooler. Other than that it was a decent build for the money.
Thankfully my build doesnt seem to have a thermal issue. However, this review is a great help for my future upgrading and what to look out for! Downloaded
Good Review! I have a CyberPower prebuild myself and I believe Gamers Nexus got it right here, Thermal sucks but I didn't have the time to build 100% from scratch, I've made a ton of updates to the PC since I got it, but it is a good build for enthusiast for sure. Would like to mention that the CPU cooler does kind of suck, it was a night and day difference once I made that swap. I did also have to reapply thermal paste on the same day.
My friend and I bought a CP System right after the 9800X3D came out. Both of our systems run fine at idle, but they also run close to 90C under full load.
I picked up a similar model to the one you reviewed back in October, but a 7800x3d instead. Same cooler, same case, and my temps have been fine since October
I would've really liked a temp test with repasted cooler and without front panel. We can't possibly fit that into a 30 min video, right? RIGHT? *scrolls down to comments. wrong*
Really wish you had reseated the cooler without the cable in the mounting spring, it'd be good to know if the issue was a one off assembly mistake or a model wide cooler choice issue.
Having build my first PC from scratch ~ 1,5 years ago I take a lot of pride in knowing I did a better job than most professionals seem to do.. even though I only now noticed how to connect the front IO to the motherboard
I’m one of those old guys who can’t be assed to put together a new build, but have no issues fixing small issues. Funny part is you described me perfectly!
By popular demand: Remounted their cooler, reran test. Still 95.6 degrees Celsius. Still fails. As stated in the conclusion, you'd need to buy a different cooler. You can find more here: ruclips.net/user/postUgkxXvnZjIKporL0Op_59X-PgmnagR-sHFzr (contains the additional test that shows it failing again after a remount)
The cooler and mount were both problematic (the cooler uses low-performance fans, has the RPM limit we mentioned, and had bad application by Cyberpower mixed in). The purpose of our prebuilt series is a simple pass/fail. We do not fix prebuilts because the average customer would also not fix them.
Watch our prebuilt review playlist here: ruclips.net/video/JNxHEj9PKoY/видео.html
Or check out our Paper Launch video here: ruclips.net/video/wMd2WHKnceI/видео.html (might also like our DLSS video)
Support GN's ability to buy and review pre-built gaming PCs over on the store! store.gamersnexus.net/ or Patreon: www.patreon.com/gamersnexus
You can't reference the molex centipede again and not expect a request again from me to add a molex centipede plushie to the GN store. 😁Y'all know you want to add one! 🐛⚡
Cyberpower vs MetaPCs?
Now that you have one near you, I would love to see a review of Microcenter's build-to-order service. Sure you could find a way to do it undercover like the normal pre-builts.
@GamersNexus As a loyal fan, I feel like it may be a good idea to provide some constructive criticism about this review. You guys do a great job in nearly all your reviews but I feel like you were too cynical and judged them way too harshly. (1) Thermal were bad because the cooler bracket was defective (notice all screws & thermal paste pattern) which can give good thermals at assembly but terrible results once it reaches customer. They just got unlucky. (2) That loose cable tie was left there intentionally so that you'd have a handy option to reorganize cables if you decide to make changes. (3) Your cost estimate needs to account for the price of operating system & the recovery USB. Also you can't compare their better PSU with a terrible D-tier Rosewill PSU. (4) You criticized their ventilation but your test showed that it was good enough for the non CPU components, so what was the point of the lengthy criticism of the case fans and vents?! (5) You were critical of small rear fan vents but forgot to consider that it was made that way to increase thickness of load-bearing columns on both sides of that fan, which allows this case to be rigid. (6) There was nothing wrong with that thumb screw. Was it really necessary to include that on the review? (7) This whole review could have been 15 minutes long, considering the few REAL problem with the system. A good 12-13 minutes were spent on continuous repetition of the same problem & nitpicking minuscule and/or non existent problems.
yea looks like the cpu cooler cable got pinched under the edge of the copper plate. just judging by the way it looks initially.
i feel like getting a 9800X3D to overheat is an achievement in itself
right have had mine for a month now and even cranking up settings in cyber77 it stays in the mid 60s at most
Edit: no it’s not, multiple comments pointed it out, including one saying the video points it out
Isn’t the 9000 series the one with the more aggressive power settings that overclock as much as they can up to 95c?
Yeah, mine has a 33mm heatsink with an A9x14 on it and it has no cooling issues. How does a 240mm AIO with two 120x25 fans have trouble?
@@Mpdarkguy yes in general but x3d is much more locked down compared to regular non x3d chip
@@Mpdarkguyit was mentioned in the video as NOT being a thing with this cpu.
Would have loved to see a re-test of thermals after reseating the cooler... If you're up for it, maybe just a quick post in the comments? And yes, after 'disassembly' it wouldn't technically be comparable anymore, but with a disclaimer, it should be fine... At least to me it would be.
Yeah that's exactly what I was expecting at the start of the video when he said the temps were so bad. I figured he would be curious like the rest of us, and verify that it was solely the contact, versus the AIO contributing. Very disappointed he didn't.
i agree why was this not done
Yes. Even if he's not comfortable putting it on a chart because it wouldn't be following their typical SOP, just doing a quick test and stating a number would be sufficient.
This. I wanted to see them repaste it and reseat it, without changing any hardware.
It is a pass/fail test. We don't fix the other prebuilts either. We didn't fix the i500 when it failed, but we could have. While we respect the interest, the nature of a prebuilt is that it is built to a quality level that an end user doesn't have to rebuild it.
i built my first PC back in april last year. thank you guys for the endless supply of free knowledge to help me out along the way.
That's awesome! Hope the build is working out well. What'd you end up doing?
Shrooms @@GamersNexus
Congrats, you're no longer a normie.
@GamersNexus AMD 5600G / RX580 / 64gb ram. I've since upgraded to the 5700X3D and a 7900XT. I have so much ram because i do some audio / video editing and recording so I wanted to make sure I was good. Thanks again yall are the best
@@Phaevryn LOL cheers
Getting a prebuilt with a 9800X3D and a 4070 for under $2,000 now seems kind of insane considering there was a $6,500 prebuilt you reviewed not too long ago with only a 5800X3D and 3080.
Dude I got my 4070 super and 7800x3d prebuilds for $1400 (cyber power)
@@BestGameLoadoutsI got it too! Mine’s running great so far but I haven’t really looked into it too much to verify they put it together right. What are your impressions so far?
These pre-builts seem to be competing to get the temperature hiscore. You should create a thermal hiscore of shame for prebuilts.
We shouldn't encourage them.
I'm not sure what a "hiscore" is. Illiteracy aside, why are you commenting on temperature when you don't understand how junction temperatures actually work?
@@tim3172 I'm sorry, but how do you know that?
@@dojelnotmyrealname4018 I'm sorry, I don't know what you're asking. Use your big-kid words.
How do I know how junction temperatures work? I'm a technical architect with a background in thermal/power planning for data centers.
It's also something you can Google for yourself: "What is a junction temperature?" and it will explain to you that it's the safe temperature for a rated part.
Circa is blindly stating "big number = bad" without understanding that number above 95 = bad, any number 95 or below = equally as fine as any other number.
@@tim3172 No, I'm pretty certain the "that" he was referring to was the actual claim you made in your comment about the o.p.: "you don't understand how junction temperatures actually work". Nobody mentioned "junction temperature", just "temperature", until you decided to pick holes in a comment to make yourself look clever. Good job...
A rewarding addition to this video, if nothing but to confirm the feedback, would be if the temp issue was fixed after a reinstall of the CPU cooler.
The pre-built reviews are my favorite here, with each video making me happier I decided to build mine.
I would like to see avadirect
👍 great job. It's satisfying to be able to build a PC.
@DekarNL I've only done it twice now, so the actual building part is still a bit tense for me especially bc I punish myself with SFF cases. Satisfying once it's turned on and all is well, though. 😂😂
@@BrucifyMe I don't think anyone REALLY likes building SFF, especially with expensive parts. But the end result is really interesting because you can see all the engineering that goes into any given case.
Same. I know my build isn’t perfect and I skimped on cable management in the back compartment. I know I have two fan controllers because I didn’t realize you couldn’t use SL fans on a TL controller until after the return window.
But I ALSO know that that’s where the issues end and I’m aware of how to work around them.
Would have loved to see thermals after repasting the CPU, or a test of the cooler on a test bench just so we know what the actual problem is here.
In 2016 I bought a prebuilt from Cybertron PC (i7-6700k and GTX1060 6 GB). When it arrived it had a GTX970 instead so I called them and they said sorry and send to it back. As soon as I gave the box to UPS they sent me an EVGA 1070 SC which was very cool. That PC used zero proprietary parts and I'm still using the original power supply, fans, and case. Because of GN and RUclips I had the confidence to finally upgrade everything else to the latest tech.
The 1070 upgrade would've made that build last a lot longer
I bought a prebuilt from cyber power pre 30 series launch, and all the fans were set to exhaust. I've learned a lot about PCs since then, and my current system has none of the components from that original pre built that got me into the space.
That's awesome that you learned from the prebuilt! I think a lot of enthusiasts get into it from slowly fixing or tuning their prebuilt systems.
@@GamersNexus Mine was a "prebuilt" done by a local shop, now closed. I ended up building two PC's in the long run with the amount of parts I've changed.
Yeah i bought one back then as well and all the fans were plugged into the PSU so they were running at 100% speed. Also the fans on the AIO were on the wrong direction. The next PC i bought from them was flawless though, had no issues whatsoever.
@@GamersNexusI didn’t have a pre build but my computer was built by a couple IT people and from there I modified it a bunch over time and eventually just built my own PC when I was upgrading my cpu and motherboard.
They screwed me with a faulty 3080 back in COVID, then when I did a warranty claim, they just sent me the same broken GPU right back. Ended up returning it and still had to pay a restocking fee. This was all after hours of being ignored on the phone and email. Never doing business with them again.
I'm actually the exact target market you were talking about in the video. I've built plenty of PCs in my life, but now I'm too busy to deal with ordering all the parts and spending time on assembly. I've ordered two gaming PCs from Cyberpower in the past 10 years (although they were custom built and not pre-built), one came with all the fans configured as exhaust which I had to correct, and the second had no issues except I redid some cable routing. I agree it's a weird sweet spot of DIYers who no longer wish to DIY, just get me 95% of the way there and I'll fix the rest.
Yup! As an irl DIY-er (electronics engineer), gotta keep my home stuff simple
I just got a 9800X3D and the highest temp I've ever seen in a game is 60C. How the HECK do you hit 95 degrees on a liquid cooler? (I'm using a Dark Rock Elite air cooler.)
Insanely bad contact and questionable case decisions!
@@GamersNexus No kidding! I'm running a Thermaltake Core X71. Just upgraded from a 12900k last Saturday. I'm giving the Liquid Freezer II to the friend that's getting the 12900k motherboard+CPU+RAM. I wanted to get away from liquid cooling since coolers like the Dark Rock Elite are so good, and I couldn't find the parts to mount the liquid cooler to the AMD board, and just didn't feel like fooling with it anymore.
Heck until my new cooler arrived, I put the CPU in eco mode and ran with an el cheapo $25 Thermalright Assassin X120 from Micro Center, since i had to have something. And even with THAT (granted in eco mode), I didn't go above 60C. Cyberpower managed to make a $25 air cooler from Micro Center outperform a liquid cooler. That's an almost impressive level of incompetence.
when you mount ur AIO in the top as exhaust the temps go up quite a bit ..
You got a 9800x3d?They are almost as difficult to find as a 50 series card unless you are willing to pay over MSRP
@@GamersNexus My dude, you are telling people to buy the 9800x3d at MSRP, and yet one of your own links is selling it for 1.5x above MSRP..
Great review as always GN!! It would have been nice if you had mounted the cooler properly to see if it was the contact area that was causing the high CPU temps and see how much the temps dropped.
I wish they had done the extra cooler work to see if that was the issue. I know that isn't the point of this series but there is a significant difference between the cooler wasn't set properly and the computer would need a good tech to solve the thermal issue.
I could tell from the thermal paste pattern that it was mounted wrong. I can't imagine a 240mm so bad it can't cool a 9800X3D. They might exist, but I don't think they even have names in latin letters.
Yeah. I'd really love to know if it is just a garbage radiator or an improper installation. It really shouldn't be too hard to cool a 9800x3D like that. It's not a raptor lake i9 pulling crazy amounts of power. Poor installation seems likely and redoing the block for water cooling isn't that hard/time consuming but you shouldn't have to do it.
Combination of both. The mount was awful by the paste pattern, but the cooling solution mixed with the case are also problematic. None of it would have passed regardless without a reconfiguration.
@@GamersNexus you are awesome.
The crazy thing is that a little 120mm tower air cooler would have done the job just fine while costing less but I guess this is the curse we all are left with because everyone else wants pretty AIO coolers that unfortunately have the tendency to die off early because they got more variables to deal with that to cause them to not work as effectively or easier to break.
heyo, I just finished repairing a CyberpowerPC that was bought from Best Buy back in early 2022. The configuration came with a simple ASRock B550M-C board, a R7 3700x with a 120mm AIO cooler, an ASRock Challenger RX 6700xt, a really cheap Apevia 800w PSU, and a Generic case with Tempered Glass. The Apevia PSU was completely blown and it did not register with my PSU tester. I replaced it with an EVGA GT 750w unit that I had on hand
After I replaced the PSU, I checked the thermals and they were okay for the most part. The GPU hotspot temps would hit the upper 80's, but the 3700x remained within a normal range.
Aside from the ultra low end motherboard and Power Supply, the PC was pretty good, IMO.
I did add more RAM to this PC and the customer said their Framerate drops significantly improved.
I would kind of like to see the test re-run with that cooler properly re-mounted just to know if it's a guaranteed "avoid this cooler type" situation.
yeah. lets get a fix
Yes please
Same
looks like less contact in the corner where the wire was wrapped around the fastener
yeah, repasting and reseating without that stupid cable going around the threads would have a nice to see but if they do this kind of mistakes for a prebuilt where the customer isn't expected to do that kind of thing makes sense, still would have loved to see if it's an installation error or the cooler is bad
You and pretty much everyone in the comments.
Proposition: We should stop calling these water-cooled systems and start labeling them as steam generators instead.
Aio i cant call watercooling. Custom loops risk for spills and all the fun with custom loops is watercooling.
Just because the steam doesn't comically come out movie style doesn't mean it isn't accelerating permeation, shortening the life of the cooler.
Finally, a Steam Box made for ME!
Reactors lol
I wonder if you could make use of that steam to supply a tiny bit of power, like how regenerative braking works in cars.
“you have been cyberpowered” - The Next Mortal Kombat fatality
Steve, I miss the full teardown of a pre-built :( It's always was the most interesting part of a video for me. I also feel like we miss some information without it as well. Like your commentary on a specific version of the GPU, RAM, PSU etc.
There wasn't anything further to add. Those parts were discussed in the spec list.
Steve doesn't make mistakes, so think again before you provide constructive criticism or thoughts. Maybe next time, just don't comment.
@@marshallhenry9430hahah, this was good. I really think @gamersnexus could have tried fixing it like in old videos and actually take it apart.
@@GamersNexus well I think there was. For example something like this rant about an MSI GPU. ruclips.net/video/M68aE1za_Ak/видео.html
Not talking about this pc had stuff like that but just a general example. Or reading the specs of the PSU in that same video.
When you've shot a full teardown in the past there always were these little things that you mentioned, that made a video.
In more recent pre-build reviews you just find a drawback, inspect it and that's about it.
Think about all the potential joke material that possibly went missing xD
Anyway, if a full teardown isn't something that is interesting for you to do now, I understand and it's your right to present a video however you see is necessary.
Just expressing something I miss from the old stuff.
I bought a CyberPower PC on sale from Amazon in October, last year (writing this comment on it now). The $820 price (with tax!) for a computer w/ an Intel i5-13400 and RTX 4060 8GB was worth pulling the trigger, to me. I knew I'd have to buy extra RAM (16 GB only, as sold,) and assumed that it was built of parts that sat in the warehouse awhile. But I have no car, and no relative of mine has time to drive me to Tustin's Micro Center to purchase parts.
I was wary of the thing to the point where I kept every scrap of its packaging in my bedroom for a month after it arrived, ready to return it after checking Reddit and other reviews. I was so spooked, I opened the chassis to check for the infamously shoddy APEVIA power supply I read about (It wasn't there.) Bought 32 GB of faster-timing RAM for it.
Right now, it's doing fine. That's all I say...doing fine. So thanks, Steve, for this review which is even MORE releveant to my interests!
Loving these reviews. Always best to learn from the mistakes of others so I don’t pay for the same mistake.
A healthy way to look at it!
Unfortunately, we did not learn anything. Since it was never explored the exact reason why CPU was heating. Could have it been badly choose cooler for CPU? Maybe. Could it be just bad assembly? Maybe? The testing to get to the bottom of this were never done.
That USB is straight up a security incident loool
What was it like after you repasted and reseated that cooler? [edit: Really great review & video, but it isn't clear if it's a cooler problem or an installation problem.]
Came to find this comment. GN really missed a really easy chance here to do what they've done before. Try a fix for what they think might be the issue and let us know.
yeah would love to know if the cooler was utter crap or it was just the cable/not seated correctly that was the issue I guess it could also be good feedback for cyberpower although they should have tested in the first place
GN mostly refuses to do anything to a prebuilt...It is a pass/fail situation...I get why they do it that way, but I would also like to know whether it was a bad cooler or if it was just human error when mounting it...
Steve followed up with a community post (because so many people were asking him to test this) and it was a defective cooler, not the installation process.
I’ve already found a stripped down one in the wild. Frankly it’s blowing my mind. Mainly because that was apparently around the time you were dropping this video. It’s basically the same build (A little different; it’s an asrock B650M-C motherboard) same case. But somebody had stripped out the GPU, CPU, PSU, & memory. I picked it up at a PCrecycle for $110. I knew it was a relatively new prebuilt, but I had no clue how recent this one was. I’m planning on dropping a 7800 CPU in along with an RX6800 & a badass liquid cooler, because I own them already. I just need a power supply and decent amount of RAM. This video has been a tremendous help. Thank you 🙏
finally some prebuilds again
11:00 The twist tie observation and reflection upon made my day xD
Even on cinebench r23 I never get my 9800x3d above 80° and I use air cooling. All because the GN reviews for cases and coolers. Thanks Steve (and the many people behind the cam)!
What air cooler did u use?
Maybe with a golden sample + allcore PBO undervolt, and on an open bench. There is no way that a normal 9800x3D is running at 80C during a cr23 all core stress test on air.
@@MPaulPhoenix Mine is below 65 C in cinebench r23, and it's not a golden sample. I'm using a Thermalright Peerless Assassin air cooler, it's good but it's not the reason the temps are low. 9800X3D just has good temps.
Wait... do you mean Fahrenheit?
I build a 480mm radiator watercooling loop for my old i7 and now the 9800x3d would be perfectly fine even with some $80 aio
@@Forty2de Interesting to hear. I've got a 420mm AIO and mine goes up to a max of 80°C in R23 with OC @ 5.3Ghz and -30 curve optimizer. Was around 70-72°C before OC and without curve optimizer, something like that. This surprised me, but after googling I found that plenty of people with beefy coolers get these kinds of temps. So you using air cooling and getting 65°C makes me wonder.
Crazy how Cyberpower got so many things right, when their competition is floundering, and yet got wrong on a pretty critical part of the rig. So close, yet still a ways to go
every pc is put together by a person. guess what people make mistakes. if you put together 1000 pc in a year you are bound to have some you didnt tighten the cooler enough on. or not enough thermal paste. or maybe the cooler is defective.
@@bobbob-g8p That explanation only makes sense if this was a one-off, this happens literally every single time.
@@bobbob-g8p That's why you test things. To spot mistakes.
@@willmaud2359 if they build them would think they do stability tests and stress tests and would spot it cooking at max temps or they dont have strict quality controls in place
bobbob-g8p is in multiple comments saying the same thing, and how customers wouldn't notice so it's okay. Cyberpower claims they do a 24 hr burn-in stress test, and they're completely full of it. They also claim to assemble over 5K units a day with around 200 factory workers. Do the math, quality control is non-existent at that rate.
I guess i got lucky, my cyberpower pc has been running well. Thank you GN!
Their quality from machine to machine varies wildly unfortunately. I've seen good ones, and I've seen bad ones too.
Nice Review as always, Steve!
however the dust filter on the top is sometimes necessary regardless of the fan direction. If the PC is not running 24/7 and is not sitting below a desk (or is otherwise blocked on the top), dust will still accumulate on the top over time - albeit not as fast as with an intake fan.
What a shame. I like that build. I really want to know if properly mounting the cooler would get it to "good enough" in terms of case performance.
I have this case with a 7800x3d and a 4070 super bought as pre built and I can assure you that if properly mounted the case is good enough. I've thoroughly tested my PC because it was expensive and I can't afford another if it messes up, and I've had no thermal issues up to this point. Been about 6 months in so far. Cpu has never gone above 70C with GPU usually hovering between 70C - 78C under heavy load. I can't speak for the pre built GN bought only the one I bought.
Based on your conclusion where you say that you'd need to change the CPU cooler - does that mean you ran the tests to see if when seated properly the cooler is inadequate? I was very curious to see if their CPU cooler was good enough after proper reinstallation and was sad that wasn't included (even if only a quick text mentioning it).
Love these pre built reviews and tear downs! As always, much love and keep up the good work. ✌️
With that case being blocked on the intake and gaped on the exhaust...? Nah. Nah. Nah. Ain't happening even if it was properly seated.
@aserta I am merely talking about the CPU cooler. He made it clear the case adds to the problem, but I am just interested in the performance of the CPU cooler itself if setup properly. ✌️
I think the reference to outright changing the CPU cooler is from an older Cyberpower review. In that one, they were using a stock Intel heatsink (IIRC) which was genuinely inadequate - but at least mounted correctly.
In this case I think the 240mm AIO would do an adequate job, if only the coldplate was properly fitted to the CPU. Yes, the case has deeply mediocre airflow. Yes, the radiator fans are limited to 1200rpm. But that should be enough to bring the CPU below 95C.
Yeah wanna see how a reseating would have done
im using a 9800x3d and it definitely hits 90+deg during cinebench like shown in this video. i use a 240mm AIO. Steve should have shown the idle temps if the cooler was really defective. to me it seems like the pu hitting 90 during a stress test is totally normal and GN is baiting outrage over nth yet again
Cyberpower logic: 95 is just a number, as long as the computer works.
"it's still in the double-digits and it doesn't smell weird🤷♂️"
*Cyberpower Logic:* _"Gaming Computers are like Sports Cars: Bigger Numbers Equal _*_FASTER!"_*
My first PC was from Cyberpower. They stripped the liquid cooler mount. They removed the 140mm case fans and replaced them with $3 Apeiva fans that were held by ONE screw each, they were literally dangling inside the case. All of the warranties were already registered under their contact information. No name PSU and ADATA ram. I'm sure I'm forgetting things.. what a sham of a company
Good review. I still would recommend Cyberpower anyday over ASUS Dell and HP prebuilds to clients. My prebuild I bought during Covid was done nicely no issues for me at least. But I would agree there needs to be a little more refinement in QA testing to make sure build was done correctly. Nice job GN!
That Cyberpower case is actually pretty cool looking. Nice to see it’s not featureless box 📦
That radio button thing feels like it comes down from someone high up in management who "really likes it"
.. Or the same web designer/developer since 1995 😅
It would be fun to get the company in to talk about their process for putting these pre builds together
its simple. we have a vendor that gives us a good price on 240mm coolers. that should cool it fine. either assemble wasnt great loose cooler or the cheap coolers they bought in bulk are junk. either way its minor issue 95% of buyers wont even know the system is running hot.
@bobbob-g8p possibly, but I would be curious if they even test the rigs and what they have as a QA that they have to sign off a pc like the one reviewed. The parts and build seemed good so it's odd to then skimp on the cooler so the rig then under performs. It could be they don't check or they are fine with it but it's always interesting to find out exactly why if there is a reason.
I would have liked to have seen if the cooler was sufficient after properly installing it on the 9800x3d, I'm sure they use that cooler on other builds.
Got this prebuilt on Black Friday with 4080 super and extra thing of fans. Have had 0 issues so far, but good to see 90% approved.
Yep just a luck of the draw with the tech assembling
If you're going to be cutting zip ties frequently, buy some flush cutters. They're much better at it than scissors.
Yeah, that triggered me, LoL.
They can normally be released and re-used with a small electronics screwdriver in the clasp mechanism.
I bet you have a western digital green SSD haha
Yeah, it hurt.
Love your channel, I've been watching your content since 2016. They were indispensable when building my first PC. Thank you. I especially enjoyed the motherboard roundups that you've done in the past. The price of motherboards have increased over the past few years. This has become the case especially for ones with what I would consider a basic troubleshooting feature: the Q-code display. I've been holding out on AM4 with a 5700G looking to upgrade to a 7900X for game design. It would be nice to see a roundup video for AM5 motherboards. As a 3D art student, I'm particularly interested in micro ATX and mini ITX. I'd love to see a roundup of your latest AM5
I have never built a PC, I don't actually even own a desktop (I just play Minecraft on an overheating HP laptop like God intended), and I know nothing whatsoever about computer components. I just like watching these videos before bed because I find Steve's indignant reviews of bad computers oddly soothing. And I'm probably learning something!
Crazy stuff, if I had bought this PC, I would have zero idea the CPU was running that hot
95% wouldnt know or care. its really not a huge issue like Steve makes it out to be.
@@bobbob-g8pa CPU running that hot in a prebuilt that just left the factory is a massive issue in my book
@@bobbob-g8pI think people would want the full performance. Thermal throttling is robbing you of the performance you paid for.
@@HifeMan Most people don't benchmark their PC. If their games run "well enough," 95% of people would never know it's running at 200 MHz below spec.
I'm not saying it's a good situation, but it's the reality.
@ Which is why they should be called out.
23:21 Or the group that can’t get a new GPU better than a 3060 without buying a pre-built.
Would have loved to have seen if the cooler installation was the issue, it clearly showed that one side was not properly locked in, and with the ccd's being on the lower side of the cpu i wonder if the thermal issues were just purely because of the bad screw in.
You would think Cyberpower would take notes after you reviewed their product 3 years ago. They're competing with Dell at this point.
Steve is super critical. 95% of people that buy this system wont even notice it running hot thermal throttling performance.
And it's SO STUPID. They are always THIS close to being the brand that every DIY'er will tell newbs to get if we don't have time (or inclination) to help them build their own. Imagine the clout Cyberpower would get if they 100% of the time lived up to a "We do it like your computer nerd friend would do it for you" ethos. Charging $100-200, depending on total system price, for that service HAS to be profitable. Even if it requires some staff training so they understand what is important in a PC build. IDGAF if the cable management isn't "OCD level". Just not a rats nest of things that can come undone easily is good enough. But they have to get thermals, acoustics, BIOS configuration and OS installation right 100% of the time.
@@bobbob-g8p That's exactly the problem though. People are buying this system expecting a level of performance they aren't going to receive and most won't notice so the company gets away with it. Plus running so hot all the time shortens the CPU's lifespan which again "most people" will just think means it's time to buy a new system rather than realizing they're getting fucked over. This is precisely why it's so important for Steve to shine a spotlight on this sort of thing. It's called consumer protection and is the core of what this channel is all about.
What percentage of people who buy prebuilts actually watch Steve's reviews? I'm genuinely not sure if it's 25%, 5%, 1%, or some other number.
If the bad thermals don't actually impact CyberPowerPC's business much, maybe they don't care. Or at least don't care enough to spend extra money improving their processes. There are still a ton of CyberPowerPC machines being sold, so they're probably "good enough" for most people, at least at the price point they offer.
I disagree. Cyberpower is at least using non-oem only parts that are user replaceable and they’re not even close on the bloatware. You have to give them credit where it’s due and as far as we know since GN didn’t test the cooler separately, it was a bad mounting job that caused the problem. This is something tech support COULD walk you through resolving if you knew about it. If it were a Dell computer, it could just be a straight up poor design in a non standard case with non standard connectors. Much different ball game.
Bought the configuration that came with the 7800X3D and the 4070 super and the only thing I was going to change was the AIO. I’m definitely going to strip the Arctic AIO out of my old build to help the temps. Great review!
Did you get the apevia PSU? Would you change that?
The fact that they include a rubber ducky usb is insane. these typically show up as HID devices and not usb sticks because they typically don't have memory. The actually dangerous ones will show up as an usb stick to make the victim believe it's just a normal stick and then at some point it'll run a script and pull malware
Context for those unaware Hak5 sells the USB rubber ducky which is mainly intended for use in cybersecurity penetration testing.
Isn't rubber ducky a hacking tool? I remember hearing about penetration testers using them to steal passwords off of windows PCs
@@kyleshuler2929 That's excatly what that is. Just that they used it for seemingly less malicous uses here. But who knows what it does if you aren't looking
To be more precise here, it's a BadUSB device. rubber ducky is a specific device
Love all the links to GPUs that aren’t even available. Well done.
I appreciate the Cyberpower included a philosophical statement on the pointlessness of life as part of their cable management process.
I haven't seen a statement this poignant since Starforge screw guy used a lack of torque to expose our fragile grip on reality.
Would love to see a frame 4000D and an ID cooling a620 pro SE review Steve. Keep up the good work all at GN!
That tie is the mascot of this build lmfao !
Thanks for the video. Would have like to see you reseat that cooler and then maybe try an improved block to demonstrate that it fixed things.
21:48 Apparently the PSU has to be set to 115W, which is unusual.
came to post that
Same on my custom build from them! Though un-ironicallly it is how i found you and Jay, how to look up to fix everything! Would have loved to see one of those mystery support expose's to see if they if they would/could make it right. After reading some horror storries i didn't even bother to contact them again but a less tech savvy person might have been stuck with a very expensive dud. Insane i was throttling on watercooled everything, I changed out the water block, cheap fans that had bearing noise, and re-did all the tubing.
Thank you to everyone at Gamers Nexus for your integrity and professionalism! You guys lead the way in this industry.
To all the specialists, who shout that the modern Ryzens "are supposed to run at 95 degrees" - where are you?
Yes, I've had interactions on this specific topic with such individuals, who spread misinformation due to lack of understanding of how things work and with that defending some tech youtubers who do a terrible job at giving advice to their viewers.
he kinda making a bigger deal out of it than it really is. and the system he reviewed is a horrible price. Best buy has 7800x3d and 4070super for $1550 or less.
Including what amounts to a literal "Rubber Ducky" that sends keystrokes to open the website to review it is bold as hell!
5:00 in, maybe I'm the minority but I wish more companies would simply just give a bit layout list of options like CP does. Too many times feels like other companies (not necessarily PC businesses, but companies in general) have options that are either not presented clearly, or are hidden behind sub-menu hellscape of 500 drop-downs and don't actually show you what the option even is past bare-minimum name/model number.
I like CP shopping website. I do have to be extra carefull reading prices, but I do like having a ton of options and they provide. One thing I dislike (at least on UK site) is some options are available only in selected category and you never know. It could be 450W PSU only in basic rigs or 360mm corsair cooler only in gaming rigs.
I put a $25 Arctic 36 on my 9800X3D and that cooler does quite well. Getting one that hot is impressive.
I actually messed up when I got my 9800X3D. Over 20 years of building experience, and I finally left the plastic on the cooler. Ruined an application of PTM7950. My CPU acted the same way, instantly shot to 95c.
13:50 Dude, this is hard to watch, please use cable tie cutters or side cutters and not scissors, especially long ones where you don't have proper leverage and control over the cutting.
I got a Cyberpower prebuilt last year. Been working great.
14:25 - Could we get an updated comment or just a quick follow up regarding the cooler? Mainly around if the cooler instlaation was the main cause of the high thermals. Because rest of the system looked great in temps, meaning while the intakes/etc all look tight, the system was cooling things pretty well, which leads me to believe that the cooler installation failure is the reason why this one hit 95c
Because to hit 95c / thermal throttle a 9800x3d is...just insane.
They posted the update. It didn't change anything.
Got a Cyber Power prebuild from 2020. I've updated the cpu, GPU, ram, AIO and case fans since. I was new to pc building at the time but think I'm confident enough to build my own next desktop.
Good to have honest reviews.
Honest reviews? They reviewed a product that doesn't exist (the 50 series card), and won't exist until April. And Nvidia gave them a free 5090 to do it. They are also listing a link to a scalped 9800x3d right now in the show notes..
@@Truth_Teller_101 what ??
@ Look for yourself. It's under the show notes: they've posted a link to a known third party scalper who is selling the 9800x3d for 1.5x above MSRP.
Gamers Nexus also got more 5090's than the entire country of Australia, and they didn't even bother to question why.
@@Truth_Teller_101 did you mean to say "newegg" and "amazon"? because that's what the links are to, not "known third party scalpers"
@@DVSProductions Third party scalpers USE Amazon and Newegg. Need a refresher course on this whole internet thing?
It would be cool to see a HUB Checklist-like list at the end to give a visual for how good they did and would also help standardize your reviews. Much love GN
Said they would mention the cause of the CPU throttling in the "Conclusion" But I never heard mentioned what caused it. Did properly remounting the cooler fix it, or is it still that bad, even with a proper installation???
I'm just happy I got my 9800x3d at msrp in amazon back in like november-december lol. These cpu prices are outrageous.
A solid piece of plastic blocking off part of the front panel is always a good sign
probably doesnt affect it that much.
@@bobbob-g8pno, but it is a small indicator of overall thermal approach. And somewhat a waste of that one fan it's mostly blocking.
11:20 ode to the Nvidia Ti gpu, the Twist Ti, I asume
I've had two Cyberpowers in my life and they both had a multitude of issues. I'll be building my own from now on
You paid to not do the fun part?
When my brother bought a Cyberpower, it arrived with the cooler completely detached on one side (two screws fell out in transit somehow). He was disappointed he'd have to RMA it, but I gave it my patented once over and got it re-pasted and running same-day. PC building and diagnosis is a good skill to develop. 👍
@@cyxceven You should legally be allowed to invoice Cyberpower their markup over the total component market price.
@@smash461986 I know.. I was young and dumb 😔
@@cyxceven luckily I've since learned and put together my most recent rig
Just bought a mod mat , screwdriver set and extra grouding unit to build a modest 12700k/4070tisuper with my son in a tower 600 , looking forward to it!
I also would have loved a Re-Test with just the Pump reseated. I know, the scope of these reviews is not fixing the prebuilt BUT it also would have verified your key criticism which I think very much is in the scope. Update in HW News please!
Cyberpower was my 2nd pc, in the early 00s. I thank them, they got me interested in building my own as it came and It wouldn't power on. Calling for support didn't help a whole lot either. The connector for the power and reset buttons weren't connected, and after a while I figured that out, seeing the inside of the system, eventually doing a few upgrades, before making my own system for the 3rd.
My first system was a dell, used much of my graduation money for it in 99. Had a huge monitor with it and alter lansing speakers for several computers after. Monitor is in my garage still, curious if it will still work if I get it cleaned out.
Can you please get a good pair of flush cutters and not cut Zip ties with a pair of scissors? Thanks. ;)
I just use finger nail clippers.😱
I built wiring harnesses, cabling, and chassis for three decades. One of the first tools I bought for myself was a good pair of flush cutters. With proper technique, it is much safer for the cables. Also, you can cut the tails off your ties without leaving little razors to cut your hands.
Even nail clippers would be better
My first Pc was a prebuild from CyberPowerPC and this was 11/2022. Had i7-12700kf with a RTX 3060ti. It was good for a good 4 months. Ended up upgrading Rams from 16gb to 32gb. swapping low profile fans to Corsair h100i, replaced all fans to corsair AF120, and added 2tb storage. Ran that setup for another good 3 months then started swapping stuff. Fast forward to now, R7 7700x with RTX 4080s
the twist tie is the reason it over heats
Thank you for the review, I appreciate the heads up on build quality and thermal score as from the outside these pre-builts look good on their specs to us laymen.
If you get a chance can you see if you can review one of the new iBuy Power 5080 pre-builts?
Tech Jesus is here.... From everyone in the community thank you for keeping us always at the front of your mind and for always keeping other people and companies in check!
13:43 I donated 50 bucks last year to support your journalistic and review efforts, but I'd like to ask that you take some of that money and buy Knipex 78 61 140 ESD or similar pliers with it. I use them every day for cable management with cable ties and it pains me to watch you cut cable ties with scissors. Ease my suffering, invest in good tools.
Love your prebuilt reviews! Could we get another ibuypower prebuilt review, it's been a few years since the last one. I'm curious to see if they've improved over the years.
Cyberpower has been crap for so many freaking years I cannot see how they are still in business. So many build issues, constant complaints of their customer service and repairs being poor...
they arent crap that is how they are in business. every system is hand built. people make mistakes. 95% of people that buy this system wont even know its running hot.
@@bobbob-g8p cope
@@bobbob-g8p "they are hand built" This means nothing in terms of QUALITY...
And your ending is basically saying that because 95% of the people are stupid, there is nothing wrong and they are good. Jesus...
That cable was wrapped/coiled under the coolers tension bracket. Meaning that the wire likely impeded the cooler from seating all the way down against the IHS, in that corner. Hopefully that's just a single installer issue and not how all their rgb coolers are installed.
Edit: 15:09 for reference of the cable sitting under the bracket, before teardown.
I bought a computer from Cyber Power about the same time you guys did (same 9800x3d, but an MSI tomahawk 870, and a 4080S). I have had no thermal problems, but I went with a different AIO on that long list of extra options
I helped a friend with setup of a CyberPower pre-build. I ended up fixing some leds not plugged in and reseating the CPU cooler. Other than that it was a decent build for the money.
Thankfully my build doesnt seem to have a thermal issue. However, this review is a great help for my future upgrading and what to look out for! Downloaded
Good Review! I have a CyberPower prebuild myself and I believe Gamers Nexus got it right here, Thermal sucks but I didn't have the time to build 100% from scratch, I've made a ton of updates to the PC since I got it, but it is a good build for enthusiast for sure. Would like to mention that the CPU cooler does kind of suck, it was a night and day difference once I made that swap. I did also have to reapply thermal paste on the same day.
My friend and I bought a CP System right after the 9800X3D came out. Both of our systems run fine at idle, but they also run close to 90C under full load.
I picked up a similar model to the one you reviewed back in October, but a 7800x3d instead. Same cooler, same case, and my temps have been fine since October
I would've really liked a temp test with repasted cooler and without front panel. We can't possibly fit that into a 30 min video, right? RIGHT? *scrolls down to comments. wrong*
I don’t know much about this stuff but it’s always very interesting to watch, to know what to look at.
Refreshing, the one type of content that makes this channel worth watching
On the scissor matter I suggest going the other way as using garden shears to cut the cable ties would really help engagement.
Really wish you had reseated the cooler without the cable in the mounting spring, it'd be good to know if the issue was a one off assembly mistake or a model wide cooler choice issue.
Having build my first PC from scratch ~ 1,5 years ago I take a lot of pride in knowing I did a better job than most professionals seem to do..
even though I only now noticed how to connect the front IO to the motherboard
I’m one of those old guys who can’t be assed to put together a new build, but have no issues fixing small issues. Funny part is you described me perfectly!
did you get the cooler back/working properly with re-installation or was it total garbage?
Cyberpower is a joke company