Hi, I've chosen not to supply coffee without push back. Mine is a high end ($400/nt) 2 person, destination view cabin in the Smokies. I feel people like their own coffee brand and I post the coffee pot style (Drip & Keurig) followed by "You will need to provide coffee". If folks leave unopened coffee behind, I will leave a couple behind for the next guest who usually don't use them. I only have one cabin that I clean/prepare myself, I supply so much and keep inventory for, that I don't want to add a slue of coffee products. I feel in a hotel situation it's great (like for an unexpected stay) but these folks are bringing groceries and coffee should be on them. When I started, 35 years ago, coffee was never provided in cabin rentals so, I've just never changed that. It has since gotten crazy with all they are supplying at a coffee station! In our area....most cabins only supply a "starter pack" of soaps, 1 trash bag, cheap paper towels and 1 toilet paper but will supply all the coffee supplies and syrups! I think folks would prefer more quality soaps, ptowels & tp over coffee. My feelings are the same with shower set ups...I supply small dial bar soaps for shower, dial pump hand soap at all sinks but no shampoo/conditioner and especially no lotion to yuck up the hot tub, ha. I do supply full sized Dawn dish soap, Dawn power wash & new sponge, Tide laundry pods x nights reserved +1/ full bottle stain remover/Box of Bounce & dryer balls. Kitchen trash bags x nights reserved + 1 plus bath & outside trash cans are lined. I provide a roll of sealed Bounty paper towels + 1/2 roll next to the windex under the sink & sealed Charmin tp x nights reserved + 1. Charcoal grill "you will need to provide the charcoal" but a grill lighter is there with a nice set up of grilling utensils! I also list all that I supply in the confirmation letter so they know what to bring! Because I just have the one I'm able to set up for the nights reserved, I get raving reviews of being "detailed" which they love. Because it is a 1 bedroom, I'm able to supply 12 towels for showering/jacuzzi/hot tub which they also love! (most area cabins only do 1 towel per person, yikes!) Quality & Comfort is my goal & quite a bit without a coffee bar inventory (but I do do spices & s/pepper grinders??) Everything is also kept "topped off" to "appear" new & just for them. Our area has 33,000 rentals and only 11,000 residents total in Pigeon Forge & Gatlinburg... so rentals have always been part of my life here, interesting to see it evolve everywhere & interesting to watch you girls with it, thanks!
I do not own a STR (yet) but enjoy hearing the tips. As a renter, I've never had coffee/sweetener/creamer provided. I pick that stuff up with the other groceries. Sounds like a lovely rental in a beautiful area!
@@Jorgie1944 Absolutely. I think every rental location AND every host can have their own "brand standard." A stocked coffee bar is one of ours but a special amenity might be an example of another for someone else!
I agree. As Hosts today we already are providing a lot. We need to draw the line somewhere. I can remember back in the day when you had to bring your own sheets to a vacation rental.
LOVE YOUR CHANNEL! I have gotten some wonderful tips and I recently became a SuperHost and Guest Favorite...top 10% in under six months! I offer seasonally decorated To-Go cups for my guests and they LOVE it! I did get caught in my head with just brown and white sugar along with Splenda. I should pick up some Equal and Sweet and Low. Picking up a French Press today. I already have a Chemix and drip coffee machine.
I'm sorry, but I felt myself becoming stressed just thinking about the logistics of keeping up a coffee & tea & hot chocolate station as described. My team would be demanding raises if they had to do this for every Check-In. Hell, just keeping complete bath towel sets in stock is a challenge. As is, I provide a 12-cup drip brew station with filters, large tank Keurig and a proper stove top tea kettle. However, when it comes to the coffee products, Guests are free to purchase whatever floats their boats when they do their grocery shopping. To date, this has worked just fine. Thanks for the suggestions anyway.
We have this down to a science with our inspectors and the routines and procedures for each property. After a stay, this is usually just a simple as a quick restock from our supply cabinet. I'm glad you have a solid routine that works for you and your guests! We love to look for chances to add some heart into our hospitality at our properties but this should never be at the expense of your own structure and organization within the business!
@@ThanksForVisiting IF my properties did not sleep as many as 12, maintaining full-on coffee stations might be more practical. As is, the Primary Suites include a single serve Keurig. Further, I buy coffee mug sets that are the same dark color on the outside, but each is a different color on the inside--easy for Guests to keep track of one's cup.
Essentials list here: thanksforvisiting.com/airbnb-essentials-checklist Amazon Storefront for Coffee: www.amazon.com/shop/thanksforvisiting_/list/1WR60XPY95XOX?ref_=cm_sw_r_cp_ud_aipsflist_H0TN3QFF6R1ME6VPGANT
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Hi, I've chosen not to supply coffee without push back. Mine is a high end ($400/nt) 2 person, destination view cabin in the Smokies. I feel people like their own coffee brand and I post the coffee pot style (Drip & Keurig) followed by "You will need to provide coffee". If folks leave unopened coffee behind, I will leave a couple behind for the next guest who usually don't use them. I only have one cabin that I clean/prepare myself, I supply so much and keep inventory for, that I don't want to add a slue of coffee products. I feel in a hotel situation it's great (like for an unexpected stay) but these folks are bringing groceries and coffee should be on them. When I started, 35 years ago, coffee was never provided in cabin rentals so, I've just never changed that. It has since gotten crazy with all they are supplying at a coffee station! In our area....most cabins only supply a "starter pack" of soaps, 1 trash bag, cheap paper towels and 1 toilet paper but will supply all the coffee supplies and syrups! I think folks would prefer more quality soaps, ptowels & tp over coffee. My feelings are the same with shower set ups...I supply small dial bar soaps for shower, dial pump hand soap at all sinks but no shampoo/conditioner and especially no lotion to yuck up the hot tub, ha. I do supply full sized Dawn dish soap, Dawn power wash & new sponge, Tide laundry pods x nights reserved +1/ full bottle stain remover/Box of Bounce & dryer balls. Kitchen trash bags x nights reserved + 1 plus bath & outside trash cans are lined. I provide a roll of sealed Bounty paper towels + 1/2 roll next to the windex under the sink & sealed Charmin tp x nights reserved + 1. Charcoal grill "you will need to provide the charcoal" but a grill lighter is there with a nice set up of grilling utensils! I also list all that I supply in the confirmation letter so they know what to bring! Because I just have the one I'm able to set up for the nights reserved, I get raving reviews of being "detailed" which they love. Because it is a 1 bedroom, I'm able to supply 12 towels for showering/jacuzzi/hot tub which they also love! (most area cabins only do 1 towel per person, yikes!) Quality & Comfort is my goal & quite a bit without a coffee bar inventory (but I do do spices & s/pepper grinders??) Everything is also kept "topped off" to "appear" new & just for them. Our area has 33,000 rentals and only 11,000 residents total in Pigeon Forge & Gatlinburg... so rentals have always been part of my life here, interesting to see it evolve everywhere & interesting to watch you girls with it, thanks!
It's so great you're tuned in to what works well in your area! I am sure you get a lot of travelers in the Gatlinburg area - such a fun destination!
I do not own a STR (yet) but enjoy hearing the tips. As a renter, I've never had coffee/sweetener/creamer provided. I pick that stuff up with the other groceries.
Sounds like a lovely rental in a beautiful area!
@@Jorgie1944 Absolutely. I think every rental location AND every host can have their own "brand standard." A stocked coffee bar is one of ours but a special amenity might be an example of another for someone else!
I agree. As Hosts today we already are providing a lot. We need to draw the line somewhere. I can remember back in the day when you had to bring your own sheets to a vacation rental.
@@tammyrussell-rice5508 I agree, one thing I love about STRs is we get to make that call on what works for our unique brands!
LOVE YOUR CHANNEL! I have gotten some wonderful tips and I recently became a SuperHost and Guest Favorite...top 10% in under six months! I offer seasonally decorated To-Go cups for my guests and they LOVE it! I did get caught in my head with just brown and white sugar along with Splenda. I should pick up some Equal and Sweet and Low. Picking up a French Press today. I already have a Chemix and drip coffee machine.
Seasonal cups is such a fun and personal touch! Love it.
I suggest a Keurig Duo so that guests can choose in one machine.
So convenient!!
I'm sorry, but I felt myself becoming stressed just thinking about the logistics of keeping up a coffee & tea & hot chocolate station as described. My team would be demanding raises if they had to do this for every Check-In. Hell, just keeping complete bath towel sets in stock is a challenge. As is, I provide a 12-cup drip brew station with filters, large tank Keurig and a proper stove top tea kettle. However, when it comes to the coffee products, Guests are free to purchase whatever floats their boats when they do their grocery shopping. To date, this has worked just fine. Thanks for the suggestions anyway.
We have this down to a science with our inspectors and the routines and procedures for each property. After a stay, this is usually just a simple as a quick restock from our supply cabinet.
I'm glad you have a solid routine that works for you and your guests! We love to look for chances to add some heart into our hospitality at our properties but this should never be at the expense of your own structure and organization within the business!
@@ThanksForVisiting IF my properties did not sleep as many as 12, maintaining full-on coffee stations might be more practical. As is, the Primary Suites include a single serve Keurig. Further, I buy coffee mug sets that are the same dark color on the outside, but each is a different color on the inside--easy for Guests to keep track of one's cup.
@@tammyrussell-rice5508 Great idea on the colored cup interiors!
What is your favorite hot chocolate to provide?
Swiss miss or statrbucks mix!
I wanna use your advice more easily if I could get a list of all the things to buy!!
Essentials list here: thanksforvisiting.com/airbnb-essentials-checklist
Amazon Storefront for Coffee: www.amazon.com/shop/thanksforvisiting_/list/1WR60XPY95XOX?ref_=cm_sw_r_cp_ud_aipsflist_H0TN3QFF6R1ME6VPGANT