I've had mine (the one you're talking about) for a month. can you show a video of how the water looks when starting to wash. i had lg tec come out to see if it was not shotting the jets right and they said they were. i still do not think mins running right. instead of water spraying onto clothes a lot of time it just cleans the glass door. tec said that's what the jets do... I'm confused. i probably confused you too lol. please show a video of how the water looks when starting to wash
I bought one at the beginning of the year it worked great for a month or two but I’m having trouble with the drying cycle now I have contacted LG they said make sure you clean it and I have taken it apart to clean but the laundry is still coming out wet. More than just damp, and I have to leave my clothes out to dry on the couch
@@jaredlong723 only thing that comes to mind is maybe seeing if there’s a software update? Unless you never emptied the lint trap there’s no way lint should be causing the issues.
@@MattWallaceTech The lint absolutely builds up on the condenser coils and you have to take the thing apart (well, the one screw that holds the plastic guards in to the right of the lint tray area) and then gently clean them (I use a hair dryer to dry them out, then a set of soft rubber "dog toothbrushes" to get the lint off). We took a literal sheet of hair and lint out of each (we have 2 units). Before we did that, it took forever to dry, you saw water/moisture on the inside of the door/gasket even after hours or drying, etc. Literally running the dry cycle 3, 4 or 5 times. After cleaning, drying times returned to "like new". Supposedly there is a new replacement/add-on filter that takes the place of the plastic guards you have to remove, but I haven't been able to get it (yet). My plan is to take that apparent monthly now (in addition to normal lint trap cleaning and such).
I’ve had the same unit for just a few months now. The app says I’ve done 13 loads. The lint and pet hair collection around the seal is a real problem. I’m not sure what to do about it. I don’t want to take it apart but I will if I need to. The first few loads were amazing. I will vouch that a wash dry cycle would take just about 2 - 2.5 hours. But now it’s taking so much longer to dry.
That’s a good question and honestly I don’t have an accurate answer other than if it’s been purchased since August you might have one. Also when you first use it if the smell doesn’t almost suffocate you then it’s a gen 2 lol
@@chuckfranklin6621 if it smells horrible when it starts drying and if all the lint builds up in the drum seal and none goes into the lint trap it’s most likely a gen 1. I’m trying to get clarification from lg on this
Labor Day was the best price in my area at Lowes/HomeDepot, I had been tracking prices over the last year and each holiday it seemed to get discounted a little more. I figured black friday would be the cheapest and ended up paying $300 more than if I had bought it on Labor Day.
Great Review Matt!! We bought two of the LG models and have had them for several days now, and done 4 loads. So far, so good! I have several questions, and a few comments, as well as insight to share with you and your viewers: We only hooked up one of the LG units so far as the retailer we purchased them from didn’t have the parts for hooking up both, and I am trying to figure out how to optimally attach the plumbing and electrical on the second LG washer/dryer combo. QUESTIONS: Question 1: Do you have a part number or URL you can share for the hot and cold water line splitter kit you mentioned you purchased from Lowes for $40? Question 2: Was it difficult to fit the two drain water hoses into the single drain outlet hole receptacle in your wall? I only ask as one drain hose fits easily, and I have not tried getting the second one in the drain, but it looks like it would be a tight fit. Do you have any tips or tricks or insight you can share for how you got them both in? Question 3: It appears you have both the GE and LG plugged into the same outlet. I was under the impression that each unit requires a dedicated 15 amp circuit if you want to run them at the same time. Do you know if this is true, or is it safe to run two machines at the same time? Question 4: For the life of me, I can’t figure out how to turn off the feedback sound for when you move the dial or make a selection, or for when it finishes it plays a jingle, and it’s really loud. Do you know if there is a way to turn down the sound effects, or turn them off? COMMENTS: We had the GE washer/dryer combo in a laundry room on the second floor, but it would shake the house like an earthquake and make really loud noises during the spinning cycle. GE uses an old-fashioned belt driven motor, which causes it to vibrate and shake like crazy, but LG uses a direct drive motor which is an order of magnitude quieter. As a matter of fact, when the LG is on the drying mode it’s louder than when it is in the spinning cycle. We don’t have any pets, but the GE was a nightmare to clean the lint out of. Having to clean the carbon filter regularly, and the mesh filter was a pain, but even worse, having to clean the coils and area inside the machine was a complete pain, as lint would always end up all over the place, especially on the floor. So far, the LG seems way better than the GE in many ways. It looks a zillion time better, and we can use the tops as a folding table surface. I really like the simplicity of the single spinning dial on the LG, whereas the GE requires you to press on surfaces with zero tactile feedback, which never felt right, but always felt awkward. I am a designer, and in my opinion (as you and so many others have mentioned) the LG is totally weird and backwards, in that you have to select the Dry cycle on all but the first two cycles!?! This is ABSOLUTELY RIDICULOUS LG, as it should be the other way around. In other words, all the cycles should have the dryer on by default, with an option to press the dry button to turn off the drying for a cycle if you only want to wash. The way it is now represents a false economy of motion (in design language nomenclature, which is a big no-no). In my life, I think I can count on one hand the number of times I ran a wash without drying. And after all, isn’t the point of having a washer/dryer combo so that you can have it wash and dry without having to pull the clothes out, and then dry them? If people wanted just a washing machine, they would not be purchasing a washer/dryer combo. I discovered LG quietly made a kit that replaces having to unscrew the vent cover with a screwdriver every time you want to clean the coils. I am confused as to why LG is not retrofitting units or including the updated kit which uses magnets to easily remove the grill for deeper cleaning, but here is a link to a video that shows how it works: ruclips.net/video/wLAUQklHbvM/видео.htmlsi=vbqTrdhiXvjIb7Z4 And here is a link to the part/accesory on the LG website: www.lg.com/us/appliances-accessories/lg-aaa76553225-washer-petcare-filter I assume in the not so distant future LG will incorporate this new magnetic grill into their washer/dryer combo. Also, LG if you are reading this feedback, I think you should offer a method for creating your own washing profiles that show up on the spinning knob. So for instance, I could create one and name it “Jake’s Cycle”, which would always pre-wash, and add a second rinse cycle, then dry. I say this because with my GE washer/dryer combo I had, I literally ran the exact same cycle every time, but had to manually select all my choices every time. Instead, if I could just spin the dial to my personal profile, then hit the play button it would make my life much easier and friction free. Also LG, I think in a future version of the all in one unit, you should include a “Light” option on the secondary panel on the right, so you can easily turn on the internal light any time you want to see the unit operating. I think if you push such an option you could toggle the light on and off, and if you don’t turn it off after a few minutes it would automatically turn the light off, as it currently does, but if you do a tap and hold on the light option, it would allow you select how long you want to run the light for with the spinning knob. Once again, thanks so much Matt for such a thoughtful video. I have been subscribed to your RUclips channel for a while now, as your GE washer/dryer combo videos were great. If you could please answer my 4 questions I listed at the begging of this post I would very much appreciate it. Cheers! Jake :-)
If you can, stay away from ventless dryers. My mom moved into a place with one. It doesn't dry well and takes 2 to 3 times longer to dry anything. New and "improved" doesn't mean better. I understand why venting might be an issue in certain places. But, if you can vent, go for a vented version. You'll be much happier. So I'm doubtful that it uses less energy. My mom's took over 2-1/4 hours to dry ONE blanket. That's unacceptable to me.
@@ScienceNotFaith These use heat pumps which use a totally different concept of drying vs the older condensing units. So yes they are definitely improved but you shouldn’t even compare the two because they are so different. The heat pump dryers have only been here in the us for a year. A normal resistive dryer is plugged into a 30-50 amp 240 line. That would use about 6-9k watts in a hour dry cycle. The heat pump units are plugged into a 15 amp 120 line. That would use at most 1200 watts (which they don’t) and even if this ran for 3 hours thats only 3600 watts. On top of that not venting reduces the energy needed to re-condition the air you just sucked out of the house for the last hour of drying.
@@franciscoosuna259 this unit is a little different then your older condenser dryer in that this uses a heat pump with lower temperatures and even more efficiency. Both are better then vented but this is the next step in efficiency. There is no option to collect the water inside on this as everything gets pumped out via the drain hose durning the wash and dry cycles.
Same hear. We found it takes much longer to dry. Can t load to much into it. Just learned from a technician that since it runs on 120v it will take much longer to dry. I have also found that cleaning the microfiber mesh with a toothbrush after every wash is very important. This machine is very very high maintenance. Can't recommend buying it. LG customer service is not very good either. Non English speakers make reporting g a get ting help an excruciating experience.
Love mine. Have it for 8 months. No issues.
@@MrGooch2706 that’s good. Guess i just got two duds
Fun, informative video! I’m interested in these combo units. Keep the videos coming! - Exactly, 7-10 business days for folding 😄
I've had mine (the one you're talking about) for a month. can you show a video of how the water looks when starting to wash. i had lg tec come out to see if it was not shotting the jets right and they said they were. i still do not think mins running right. instead of water spraying onto clothes a lot of time it just cleans the glass door. tec said that's what the jets do... I'm confused. i probably confused you too lol. please show a video of how the water looks when starting to wash
I bought one at the beginning of the year it worked great for a month or two but I’m having trouble with the drying cycle now I have contacted LG they said make sure you clean it and I have taken it apart to clean but the laundry is still coming out wet. More than just damp, and I have to leave my clothes out to dry on the couch
@@jaredlong723 only thing that comes to mind is maybe seeing if there’s a software update? Unless you never emptied the lint trap there’s no way lint should be causing the issues.
@@MattWallaceTech The lint absolutely builds up on the condenser coils and you have to take the thing apart (well, the one screw that holds the plastic guards in to the right of the lint tray area) and then gently clean them (I use a hair dryer to dry them out, then a set of soft rubber "dog toothbrushes" to get the lint off). We took a literal sheet of hair and lint out of each (we have 2 units).
Before we did that, it took forever to dry, you saw water/moisture on the inside of the door/gasket even after hours or drying, etc. Literally running the dry cycle 3, 4 or 5 times.
After cleaning, drying times returned to "like new".
Supposedly there is a new replacement/add-on filter that takes the place of the plastic guards you have to remove, but I haven't been able to get it (yet).
My plan is to take that apparent monthly now (in addition to normal lint trap cleaning and such).
I’ve had the same unit for just a few months now. The app says I’ve done 13 loads. The lint and pet hair collection around the seal is a real problem. I’m not sure what to do about it. I don’t want to take it apart but I will if I need to. The first few loads were amazing. I will vouch that a wash dry cycle would take just about 2 - 2.5 hours. But now it’s taking so much longer to dry.
@@terribrady2409 yeah you might have a gen 1 if you’re getting lint collection in the seal like that.
I like it,, you don't need 2 of them, Do a giveaway...
How do you know if you got a gen 2?
also curious
That’s a good question and honestly I don’t have an accurate answer other than if it’s been purchased since August you might have one. Also when you first use it if the smell doesn’t almost suffocate you then it’s a gen 2 lol
How does this handle dog hair?
how do you know if you have a gen 1 or gen 2? We just bought one from lowes and great price
@@chuckfranklin6621 if it smells horrible when it starts drying and if all the lint builds up in the drum seal and none goes into the lint trap it’s most likely a gen 1. I’m trying to get clarification from lg on this
Can I use powdered detergent? If so where does it go?
@@shanicameron6624 from what I’ve read you can. Just put it into the single serve slot and disable the auto dispense detergent option.
Wait so the price was way cheaper than black friday?
Labor Day was the best price in my area at Lowes/HomeDepot, I had been tracking prices over the last year and each holiday it seemed to get discounted a little more. I figured black friday would be the cheapest and ended up paying $300 more than if I had bought it on Labor Day.
Great Review Matt!!
We bought two of the LG models and have had them for several days now, and done 4 loads. So far, so good! I have several questions, and a few comments, as well as insight to share with you and your viewers:
We only hooked up one of the LG units so far as the retailer we purchased them from didn’t have the parts for hooking up both, and I am trying to figure out how to optimally attach the plumbing and electrical on the second LG washer/dryer combo.
QUESTIONS:
Question 1: Do you have a part number or URL you can share for the hot and cold water line splitter kit you mentioned you purchased from Lowes for $40?
Question 2: Was it difficult to fit the two drain water hoses into the single drain outlet hole receptacle in your wall? I only ask as one drain hose fits easily, and I have not tried getting the second one in the drain, but it looks like it would be a tight fit. Do you have any tips or tricks or insight you can share for how you got them both in?
Question 3: It appears you have both the GE and LG plugged into the same outlet. I was under the impression that each unit requires a dedicated 15 amp circuit if you want to run them at the same time. Do you know if this is true, or is it safe to run two machines at the same time?
Question 4: For the life of me, I can’t figure out how to turn off the feedback sound for when you move the dial or make a selection, or for when it finishes it plays a jingle, and it’s really loud. Do you know if there is a way to turn down the sound effects, or turn them off?
COMMENTS:
We had the GE washer/dryer combo in a laundry room on the second floor, but it would shake the house like an earthquake and make really loud noises during the spinning cycle. GE uses an old-fashioned belt driven motor, which causes it to vibrate and shake like crazy, but LG uses a direct drive motor which is an order of magnitude quieter. As a matter of fact, when the LG is on the drying mode it’s louder than when it is in the spinning cycle.
We don’t have any pets, but the GE was a nightmare to clean the lint out of. Having to clean the carbon filter regularly, and the mesh filter was a pain, but even worse, having to clean the coils and area inside the machine was a complete pain, as lint would always end up all over the place, especially on the floor.
So far, the LG seems way better than the GE in many ways. It looks a zillion time better, and we can use the tops as a folding table surface. I really like the simplicity of the single spinning dial on the LG, whereas the GE requires you to press on surfaces with zero tactile feedback, which never felt right, but always felt awkward.
I am a designer, and in my opinion (as you and so many others have mentioned) the LG is totally weird and backwards, in that you have to select the Dry cycle on all but the first two cycles!?!
This is ABSOLUTELY RIDICULOUS LG, as it should be the other way around. In other words, all the cycles should have the dryer on by default, with an option to press the dry button to turn off the drying for a cycle if you only want to wash. The way it is now represents a false economy of motion (in design language nomenclature, which is a big no-no). In my life, I think I can count on one hand the number of times I ran a wash without drying. And after all, isn’t the point of having a washer/dryer combo so that you can have it wash and dry without having to pull the clothes out, and then dry them? If people wanted just a washing machine, they would not be purchasing a washer/dryer combo.
I discovered LG quietly made a kit that replaces having to unscrew the vent cover with a screwdriver every time you want to clean the coils. I am confused as to why LG is not retrofitting units or including the updated kit which uses magnets to easily remove the grill for deeper cleaning, but here is a link to a video that shows how it works:
ruclips.net/video/wLAUQklHbvM/видео.htmlsi=vbqTrdhiXvjIb7Z4
And here is a link to the part/accesory on the LG website:
www.lg.com/us/appliances-accessories/lg-aaa76553225-washer-petcare-filter
I assume in the not so distant future LG will incorporate this new magnetic grill into their washer/dryer combo.
Also, LG if you are reading this feedback, I think you should offer a method for creating your own washing profiles that show up on the spinning knob. So for instance, I could create one and name it “Jake’s Cycle”, which would always pre-wash, and add a second rinse cycle, then dry. I say this because with my GE washer/dryer combo I had, I literally ran the exact same cycle every time, but had to manually select all my choices every time. Instead, if I could just spin the dial to my personal profile, then hit the play button it would make my life much easier and friction free.
Also LG, I think in a future version of the all in one unit, you should include a “Light” option on the secondary panel on the right, so you can easily turn on the internal light any time you want to see the unit operating. I think if you push such an option you could toggle the light on and off, and if you don’t turn it off after a few minutes it would automatically turn the light off, as it currently does, but if you do a tap and hold on the light option, it would allow you select how long you want to run the light for with the spinning knob.
Once again, thanks so much Matt for such a thoughtful video. I have been subscribed to your RUclips channel for a while now, as your GE washer/dryer combo videos were great.
If you could please answer my 4 questions I listed at the begging of this post I would very much appreciate it.
Cheers!
Jake :-)
If you can, stay away from ventless dryers. My mom moved into a place with one. It doesn't dry well and takes 2 to 3 times longer to dry anything. New and "improved" doesn't mean better. I understand why venting might be an issue in certain places. But, if you can vent, go for a vented version. You'll be much happier. So I'm doubtful that it uses less energy. My mom's took over 2-1/4 hours to dry ONE blanket. That's unacceptable to me.
@@ScienceNotFaith I highly recommend you use and experience one of these for yourself. Trust me I think you’ll be impressed.
@@ScienceNotFaith These use heat pumps which use a totally different concept of drying vs the older condensing units. So yes they are definitely improved but you shouldn’t even compare the two because they are so different. The heat pump dryers have only been here in the us for a year.
A normal resistive dryer is plugged into a 30-50 amp 240 line. That would use about 6-9k watts in a hour dry cycle. The heat pump units are plugged into a 15 amp 120 line. That would use at most 1200 watts (which they don’t) and even if this ran for 3 hours thats only 3600 watts. On top of that not venting reduces the energy needed to re-condition the air you just sucked out of the house for the last hour of drying.
Your right it’s takes forever for the clothes to dry smh
@@franciscoosuna259 this unit is a little different then your older condenser dryer in that this uses a heat pump with lower temperatures and even more efficiency. Both are better then vented but this is the next step in efficiency. There is no option to collect the water inside on this as everything gets pumped out via the drain hose durning the wash and dry cycles.
Same hear. We found it takes much longer to dry. Can t load to much into it. Just learned from a technician that since it runs on 120v it will take much longer to dry. I have also found that cleaning the microfiber mesh with a toothbrush after every wash is very important. This machine is very very high maintenance. Can't recommend buying it. LG customer service is not very good either. Non English speakers make reporting g a get ting help an excruciating experience.